Hotel SANSEbay
$340
/ night
Avg. for September
Prices for Hotel SANSEbay
Select dates to see prices and availability
$340
/ night
Avg. for September
Monthly average prices
Nightly prices at Hotel SANSEbay average $99 in February, the cheapest month, and $411 in August, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $103 |
| February | $99 |
| March | $131 |
| April | $212 |
| May | $282 |
| June | $310 |
| July | $345 |
| August | $411 |
| September | $340 |
| October | $244 |
| November | $132 |
| December | $131 |
J
F
M
A
M
J
J
A
Sep · $340
S
O
N
D
Most expensive: August (~$411)
Cheapest: February (~$99)
About this property
Centrally located hotel in San Sebastián with air-conditioned rooms and a coffee shop, just steps from Concha Beach.
Location
Located in Old Town San Sebastián, a neighborhood in San Sebastián, Hotel SANSEbay is near the airport and on the boardwalk/promenade. The area's natural beauty can be seen at Concha Beach and Monte Urgull, while Donostia-San Sebastian Aquarium and Monte Igueldo are popular area attractions. Looking to enjoy an event or a game while in town? See what's going on at Reale Arena. Looking to get your feet wet? Kayaking, canoeing and motor boating adventures can be found near the property.
Parking
Airport shuttle
Non-Smoking Rooms
Babysitting / Child Services
Valet Parking
Tour Desk
Location
21 Mari Kalea, Old Town San Sebastián, San Sebastián, Donostialdea/Donostia-San Sebastián, Basque Country, Spain
Room options
1
Deluxe Family Room Partial Sea View
Room details
1 King Bed
and 2 Sofa Beds
2 Twin Beds
and 2 Sofa Beds
Sleeps 4
301 ft²
Sea ViewAir ConditioningHeatingSafety Deposit Box
2
Double Room with Sea View
Room details
1 Queen Bed
2 Twin Beds
Sleeps 2
226 ft²
Sea ViewAir ConditioningHeatingSafety Deposit Box
11
Deluxe Two-Bedroom Apartment
Room details
1 Queen Bed
1 Queen Bed
1 Sofa Bed
Sleeps 6
753 ft²
Air ConditioningHeatingKitchen
10
Cozy Apartment
Room details
1 Queen Bed
1 Sofa Bed
Sleeps 3
538 ft²
Air ConditioningHeatingKitchen
4
Comfort Double Room with Terrace
Room details
1 Queen Bed
2 Twin Beds
Sleeps 2
188 ft²
Air ConditioningHeatingSafety Deposit Box
5
Standard Double Room
Room details
1 Queen Bed
2 Twin Beds
Sleeps 2
188 ft²
Air ConditioningHeatingSafety Deposit Box
2
Double Room Interior Facing
Room details
1 Full Bed
Sleeps 2
178 ft²
Courtyard ViewAir ConditioningHeatingSafety Deposit BoxPatio
7
Two-Bedroom Apartment
Room details
1 Queen Bed
1 Bunk Bed
1 Sofa Bed
Sleeps 5
646 ft²
Air ConditioningHeatingKitchen
12
Premium Double Room with Sea View
Room details
1 Queen Bed
and 1 Sofa Bed
Sleeps 3
301 ft²
Sea ViewAir ConditioningHeatingSafety Deposit Box
6
Deluxe Double Room with Sea View
Room details
1 Queen Bed
2 Twin Beds
Sleeps 2
269 ft²
Sea ViewAir ConditioningHeatingSafety Deposit Box
1
Comfort Family Room with Terrace
Room details
1 King Bed
and 2 Sofa Beds
2 Twin Beds
and 2 Sofa Beds
Sleeps 4
312 ft²
Air ConditioningHeatingSafety Deposit Box
8
Suite with Sea View
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 3
463 ft²
Sea ViewAir ConditioningHeatingSafety Deposit Box
5
Junior Suite
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 3
463 ft²
Sea ViewAir ConditioningHeatingSafety Deposit Box
Guest reviews of Hotel SANSEbay
9
Superb
Based on 1,157 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Hotel SANSEbay, travellers praise the unbeatable Old Town-and-bay location, warmly helpful staff with welcome touches, and modern, clean rooms, while noting some compact or dark rooms, occasional street/bar noise at night, and tricky, limited parking access for drivers.
Read moreWas this helpful?
What guests think
At Hotel SANSEbay, travellers praise the unbeatable Old Town-and-bay location, warmly helpful staff with welcome touches, and modern, clean rooms, while noting some compact or dark rooms, occasional street/bar noise at night, and tricky, limited parking access for drivers.
Several guests enjoyed spacious, well-equipped apartments and sea-view rooms, though views vary and some face alleys or walls. On-site facilities are modest, with no bar or short service hours and a small lounge; the reception is not staffed late at night. Breakfast is available and often praised for quality and à la carte options, but a few found it simple, pricey, or occasionally incomplete. Overall, expect a small, design-forward stay that prioritizes walkability and service over big-hotel amenities.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
On-site amenities are limited; there’s no bar or short service hours and a small lounge. Parking is scarce and access by car is tricky—reserve ahead and expect detailed directions or staff assistance.
Related guest reviews
10
Dana
Sep 6, 2025
·
Stayed 4 nights
We spent 4 pleasant nights in a 2 bedroom apartment at the hotel. The room was fine - clean and comfortable, albeit on the small side - and had everything we needed for the stay. The staff was friendly and helpful as well. The best thing about the hotel is the location - practically on the water, and within easy walking distance of pretty much everything. If you are driving, just be aware that it isn't the easiest to get to and that the available parking is limited - both in terms of spots and the size of the vehicle the garage can accommodate. The hotel sent us a helpful video before our arrival showing how to navigate to the front door, and also directed us to nearby underground parking when our car wouldn't fit in their garage. We wouldn't hesitate to stay here again, and highly recommend.
We spent 4 pleasant nights in a 2 bedroom apartment at the hotel. The room was fine - clean and comfortable, albeit on the small side - and had everything we needed for the stay. The staff was friendly and helpful as well. The best thing about the hotel is the location - practically on the water, and within easy walking distance of pretty much everything. If you are driving, just be aware that it isn't the easiest to get to and that the available parking is limited - both in terms of spots and the size of the vehicle the garage can accommodate. The hotel sent us a helpful video before our arrival showing how to navigate to the front door, and also directed us to nearby underground parking when our car wouldn't fit in their garage. We wouldn't hesitate to stay here again, and highly recommend.
10
Christopher
Sep 30, 2025
·
Stayed 1 night
Fantastic boutique hotel right in the heart of the old town. A little hard to find in the car so the hotel sent a useful video on how to navigate through the narrow streets. Very warm welcome and the room was immaculate and very comfortable. 2 minute walk to the old town for pintxos, or to the seafront and marina or to the start of the climb to the old fort overlooking the bay. Fantastic views!
Fantastic boutique hotel right in the heart of the old town. A little hard to find in the car so the hotel sent a useful video on how to navigate through the narrow streets. Very warm welcome and the room was immaculate and very comfortable. 2 minute walk to the old town for pintxos, or to the seafront and marina or to the start of the climb to the old fort overlooking the bay. Fantastic views!
8
Katrina
Jul 23, 2023
·
It’s a nice property and the people were very friendly and helpful. The webpage says parking is available. After booking, I received a message asking what kind of car we have. We were told our car was too big to park there (it’s a full sized, normal car). We had to walk with luggage about 15 minutes from parking to the hotel. There were a lot of people hanging out just outside the hotel, but inside it was quiet. The walls to the bathroom were frosted glass and every sound can be heard from the bed.
It’s a nice property and the people were very friendly and helpful. The webpage says parking is available. After booking, I received a message asking what kind of car we have. We were told our car was too big to park there (it’s a full sized, normal car). We had to walk with luggage about 15 minutes from parking to the hotel. There were a lot of people hanging out just outside the hotel, but inside it was quiet. The walls to the bathroom were frosted glass and every sound can be heard from the bed.
10
Danilo
Nov 3, 2025
·
Stayed 3 nights
Awesome! Make sure you reserve the parking spot w hotel prior to arrival.
Awesome! Make sure you reserve the parking spot w hotel prior to arrival.
8
Ian
Sep 6, 2025
·
Stayed 3 nights
Lovely location and rooms. Nice team. Tasty breakfast. Limited facilites (lounge, bar etc). Only (real) drawback is there is a bar right outside the front of the hotel, so quite a bit of noise through afternoon into evening. Though generally all very good natured and light, bubbling Spanish chatter mainly.
Lovely location and rooms. Nice team. Tasty breakfast. Limited facilites (lounge, bar etc). Only (real) drawback is there is a bar right outside the front of the hotel, so quite a bit of noise through afternoon into evening. Though generally all very good natured and light, bubbling Spanish chatter mainly.
8
Joshua William
Mar 24, 2024
·
Stayed 3 nights
Great hotel in a great location with easy access to the old town. The room was great and the staff friendly. The one thing they could do better is to have a 24 how reception desk.
Great hotel in a great location with easy access to the old town. The room was great and the staff friendly. The one thing they could do better is to have a 24 how reception desk.
8
JULIO ANTONIO
Oct 25, 2025
·
Stayed 2 nights
No bar y horario de servicio corto
No bar y horario de servicio corto
8
Mary Charmian
Apr 9, 2024
·
Stayed 3 nights
Awesome location and modern design. Near all the great tapas, bars and shopping. Beach access and beach view is unbeatable. Room is not big but functional. Staff is friendly and helpful but front desk is unstaffed starting at 11pm. A/C is seasonal so ask when you book.
Awesome location and modern design. Near all the great tapas, bars and shopping. Beach access and beach view is unbeatable. Room is not big but functional. Staff is friendly and helpful but front desk is unstaffed starting at 11pm. A/C is seasonal so ask when you book.
8
David
May 13, 2023
·
Stayed 1 night
Hotel was very nice and in an excellent location in the old town. A bit tricky to find but the hotel sent a video to explain directions there (helpful). There was an initial mixup with a car space allocated; the hotel was booked an the basis that they had parking. However, we were told it was full. After some email exchange, they managed to find a spot for us, so worked out OK. Would stay there again.
Hotel was very nice and in an excellent location in the old town. A bit tricky to find but the hotel sent a video to explain directions there (helpful). There was an initial mixup with a car space allocated; the hotel was booked an the basis that they had parking. However, we were told it was full. After some email exchange, they managed to find a spot for us, so worked out OK. Would stay there again.
8
PABLO
Aug 29, 2023
·
Stayed 1 night
Localización Fantástica. Acceso hasta hotel en coche, transitando por zona peatonal. Limitación en Aparcamiento, solo coches pequeños.
Localización Fantástica. Acceso hasta hotel en coche, transitando por zona peatonal. Limitación en Aparcamiento, solo coches pequeños.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Rooms and common areas are described as very clean and well maintained, with housekeeping generally reliable. A few guests noted dust or lapses in room cleanliness.
Related guest reviews
10
Ahmet ragip
Jan 2, 2026
·
Stayed 4 nights
Perfect location, clean and modern, nice foods
Perfect location, clean and modern, nice foods
10
Frédéric
Dec 2, 2025
·
Stayed 3 nights
Personnel accueillant et courtois à toute heure. Hotel et chambre impeccable et très propre. Dans le vieux san sebastian nous etions proche de tout. Très satisfaits de notre séjour de 3 nuits. Nous reviendrons avec plaisir
Personnel accueillant et courtois à toute heure. Hotel et chambre impeccable et très propre. Dans le vieux san sebastian nous etions proche de tout. Très satisfaits de notre séjour de 3 nuits. Nous reviendrons avec plaisir
10
Kristine
Nov 20, 2025
·
Stayed 1 night
We had a lovely stay! Clean, great location and friendly staff. Recommend it to everyone traveling to San Sebastián!
We had a lovely stay! Clean, great location and friendly staff. Recommend it to everyone traveling to San Sebastián!
10
Keiji
Jan 4, 2026
·
Stayed 2 nights
Clean and comfortable room
Clean and comfortable room
10
Lucie
Feb 17, 2025
·
Stayed 1 night
Great location. Great service. The staff were very helpful. The room was too warm therefore the need to sleep with the window open and couldn't sleep because of parties at bars outside. The room was somehow very dusty. But other than that it is a really great place.
Great location. Great service. The staff were very helpful. The room was too warm therefore the need to sleep with the window open and couldn't sleep because of parties at bars outside. The room was somehow very dusty. But other than that it is a really great place.
10
peter
Feb 12, 2024
·
Stayed 1 night
Great location clean and comfortable. Amazing staff
Great location clean and comfortable. Amazing staff
10
Richard
Nov 21, 2024
·
Stayed 3 nights
Outstanding boutique hotel. Very clean. Location is perfect-- on the edge of old Town, minures from great restaurants. Staff is wonderful. Highly recommend.
Outstanding boutique hotel. Very clean. Location is perfect-- on the edge of old Town, minures from great restaurants. Staff is wonderful. Highly recommend.
10
Claudia
Sep 20, 2025
·
Stayed 2 nights
La cama es muy cómoda, la habitación limpia, es moderna, son pequeñas las habitaciones pero están muy bien. La ducha sale mucha agua, las toallas son de muy buena calidad. El personal es muy amable y te reciben con una bebida de cortesía.
La cama es muy cómoda, la habitación limpia, es moderna, son pequeñas las habitaciones pero están muy bien. La ducha sale mucha agua, las toallas son de muy buena calidad. El personal es muy amable y te reciben con una bebida de cortesía.
6
Nicholas
Aug 8, 2024
·
Stayed 2 nights
The location of the hotel was awesome. The room was different than the pictures. It was not very clean. The bathroom and the bed had hair all over the place. No facilities. No epsresso machine or kettle. The hotel needs improvement.
The location of the hotel was awesome. The room was different than the pictures. It was not very clean. The bathroom and the bed had hair all over the place. No facilities. No epsresso machine or kettle. The hotel needs improvement.
10
Craig
Apr 7, 2025
·
Stayed 4 nights
Clean, well equipped and central position. It was perfect for our stay in San Sebastian
Clean, well equipped and central position. It was perfect for our stay in San Sebastian
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Modern rooms and apartments range from compact to spacious; some offer standout bay views while others face alleys or walls and can feel dark. Noise and bed firmness vary by room, and a few basics feel no frills.
Related guest reviews
10
Maya
Aug 26, 2024
·
Stayed 6 nights
Great location with beautiful views of the bay. Walking distance to all things San Sebastián. Beaches, food, mt urguell . Room was small but really well laid out, modern, clean. Staff was friendly and helpful. We had an issue with our balcony door and maintenance fixed it quickly. One of the better hotel stays I’ve had anywhere. It’s on a busy corner and it can get loud, but it wasn’t much of an issue for us. It might be for some.
Great location with beautiful views of the bay. Walking distance to all things San Sebastián. Beaches, food, mt urguell . Room was small but really well laid out, modern, clean. Staff was friendly and helpful. We had an issue with our balcony door and maintenance fixed it quickly. One of the better hotel stays I’ve had anywhere. It’s on a busy corner and it can get loud, but it wasn’t much of an issue for us. It might be for some.
10
yasuro
Jan 7, 2025
·
Stayed 3 nights
食べ歩きに向かうバルが立ち並ぶ地域へ徒歩ですぐに行ける場所に立地しています。 コンパクトな空間に必要なものを全て配置した、という感じのお部屋でした。 4人部屋を予約しましたが、ダブルベットひとつ、ソファベッド、エキストラ1台だったので、寝る環境はイマイチかもしれません。 良くなかったと思う点は、お部屋に置かれる水が初日しかないこと。今まで宿泊したホテルは毎日人数分のペットボトルが置かれたので、それが普通と思ってましたが、こちらのホテルは初日に2本のみ。（4人宿泊です） また、コーヒーカップやグラスなども2個ずつしかありませんでした。 また、ホテルが崖にへばりつくように建っており、宿泊したらお部屋は窓の外が階段や坂道と面してました。特に洗面脱衣所の窓は、柵など無く観光客が普通に歩く裏路地に面していて、ふざけた人が窓を何度もバンバン叩き付けてくることがあり、不快な上、恐怖でもありました。そしてその窓はすりガラスですがカーテンなど取り付けられていないので夜に中で電気を付けるとシルエットが外に丸見え状態。たくさん人が通るので落ち着かず、何か対策が欲しいと思いました。 良くないこともありますが、ホテルスタッフは親切です。行く前のメールのやり取りも迅速でしたし、行く時にスーツケースが無くなったのでそれらの問い合わせや、帰りのバスの予約など手伝ってもらいました。 また、１階のカフェで食べたクロワッサン、トルティージャも美味しかったです。
食べ歩きに向かうバルが立ち並ぶ地域へ徒歩ですぐに行ける場所に立地しています。 コンパクトな空間に必要なものを全て配置した、という感じのお部屋でした。 4人部屋を予約しましたが、ダブルベットひとつ、ソファベッド、エキストラ1台だったので、寝る環境はイマイチかもしれません。 良くなかったと思う点は、お部屋に置かれる水が初日しかないこと。今まで宿泊したホテルは毎日人数分のペットボトルが置かれたので、それが普通と思ってましたが、こちらのホテルは初日に2本のみ。（4人宿泊です） また、コーヒーカップやグラスなども2個ずつしかありませんでした。 また、ホテルが崖にへばりつくように建っており、宿泊したらお部屋は窓の外が階段や坂道と面してました。特に洗面脱衣所の窓は、柵など無く観光客が普通に歩く裏路地に面していて、ふざけた人が窓を何度もバンバン叩き付けてくることがあり、不快な上、恐怖でもありました。そしてその窓はすりガラスですがカーテンなど取り付けられていないので夜に中で電気を付けるとシルエットが外に丸見え状態。たくさん人が通るので落ち着かず、何か対策が欲しいと思いました。 良くないこともありますが、ホテルスタッフは親切です。行く前のメールのやり取りも迅速でしたし、行く時にスーツケースが無くなったのでそれらの問い合わせや、帰りのバスの予約など手伝ってもらいました。 また、１階のカフェで食べたクロワッサン、トルティージャも美味しかったです。
10
Fung Yin
Jun 24, 2024
·
Stayed 3 nights
Great location in old town, staff very helpful. The apartment was clean and very spacious and very quiet
Great location in old town, staff very helpful. The apartment was clean and very spacious and very quiet
8
Amy
Nov 10, 2025
·
Stayed 3 nights
It’s the perfect location for exploring San Sebastián. The bed was really comfy. It was a no frills room which we were fine with but being on the ground floor it was dark and noisy in the night. We would stay again though and enjoyed our stay.
It’s the perfect location for exploring San Sebastián. The bed was really comfy. It was a no frills room which we were fine with but being on the ground floor it was dark and noisy in the night. We would stay again though and enjoyed our stay.
6
Neil John
Feb 20, 2024
·
Stayed 4 nights
Our apartment was too dark (back of the property). Nice otherwise
Our apartment was too dark (back of the property). Nice otherwise
8
Natalia
Sep 19, 2025
·
Stayed 3 nights
Pros: The service was really nice, helpful with any questions, greets you with a glass of wine at check-in while explaining everything, etc. The location is also amazing, right on the edge of Old Town walkable to all the bars and restaurants, but also right on the edge of the bay next to the water. Despite it looking like it might be a loud location with tons of young people drinking outside the bar next door, our place faced the back alley and was super quiet. The 2-bedroom apartment is a great option when traveling with 2 couples, complete with little kitchenette and living space — this was really the biggest reason I picked this spot. Cons: While the 2-bedroom apartment is quiet because it faces it the back streets, that means it also doesn’t have much of a view and one of the bedrooms is super dark. My hair dryer stopped working after 1 minute, the coffee machine leaks, the internet is very spotty, and the beds and pillows are some of the hardest I’ve slept on.
Pros: The service was really nice, helpful with any questions, greets you with a glass of wine at check-in while explaining everything, etc. The location is also amazing, right on the edge of Old Town walkable to all the bars and restaurants, but also right on the edge of the bay next to the water. Despite it looking like it might be a loud location with tons of young people drinking outside the bar next door, our place faced the back alley and was super quiet. The 2-bedroom apartment is a great option when traveling with 2 couples, complete with little kitchenette and living space — this was really the biggest reason I picked this spot. Cons: While the 2-bedroom apartment is quiet because it faces it the back streets, that means it also doesn’t have much of a view and one of the bedrooms is super dark. My hair dryer stopped working after 1 minute, the coffee machine leaks, the internet is very spotty, and the beds and pillows are some of the hardest I’ve slept on.
10
Allan
Sep 21, 2025
·
Stayed 3 nights
Dejligt hotel med udsigt ud over havnen / bugten. En del larm fra den nærliggende bodega.
Dejligt hotel med udsigt ud over havnen / bugten. En del larm fra den nærliggende bodega.
10
Dave
Sep 9, 2025
·
Stayed 3 nights
We had three people and rented one of the apartments. It was perfect, with two bedrooms and two baths. We had a view of the bay, where we had a perfect view of the Concha boat race. The hotel is in a great location and the apartment is well equipped.
We had three people and rented one of the apartments. It was perfect, with two bedrooms and two baths. We had a view of the bay, where we had a perfect view of the Concha boat race. The hotel is in a great location and the apartment is well equipped.
8
Adriana
Jun 19, 2025
·
Stayed 2 nights
Best location, stylish and comfortable. Rooms are just really small - so small that the big window only opens 20% and we but a chair above a closet for the second suitcase. And the view is a wall… a nice brick wall, but a wall. Would stay here in a beat on a quick trip with very little luggage - or only book a front room with a view - but just too tight for comfort. Was too full for us to upgrade our room, which I think would have changed the experience a lot.
Best location, stylish and comfortable. Rooms are just really small - so small that the big window only opens 20% and we but a chair above a closet for the second suitcase. And the view is a wall… a nice brick wall, but a wall. Would stay here in a beat on a quick trip with very little luggage - or only book a front room with a view - but just too tight for comfort. Was too full for us to upgrade our room, which I think would have changed the experience a lot.
10
Izabella
Sep 13, 2024
·
Stayed 2 nights
The location is perfect. Garage parking is limited, and based on a prior review we reserved early, it was very convenient (valet). The room is nice, but basic, no lotion available. The bed was very hard, like sleeping on a table. I would have stayed again, if not for the bed hardness.
The location is perfect. Garage parking is limited, and based on a prior review we reserved early, it was very convenient (valet). The room is nice, but basic, no lotion available. The bed was very hard, like sleeping on a table. I would have stayed again, if not for the bed hardness.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Service is consistently friendly, professional, and proactive—welcome drinks, local tips, and hands-on help with parking are common highlights. A small number of guests reported issues resolving complaints.
Related guest reviews
10
Frédéric
Dec 2, 2025
·
Stayed 3 nights
Personnel accueillant et courtois à toute heure. Hotel et chambre impeccable et très propre. Dans le vieux san sebastian nous etions proche de tout. Très satisfaits de notre séjour de 3 nuits. Nous reviendrons avec plaisir
Personnel accueillant et courtois à toute heure. Hotel et chambre impeccable et très propre. Dans le vieux san sebastian nous etions proche de tout. Très satisfaits de notre séjour de 3 nuits. Nous reviendrons avec plaisir
10
Kristine
Nov 20, 2025
·
Stayed 1 night
We had a lovely stay! Clean, great location and friendly staff. Recommend it to everyone traveling to San Sebastián!
We had a lovely stay! Clean, great location and friendly staff. Recommend it to everyone traveling to San Sebastián!
10
Pedro
Nov 3, 2025
·
Stayed 2 nights
Staff was great. Very helpful and kind.
Staff was great. Very helpful and kind.
10
maria
Nov 8, 2023
·
Stayed 1 night
SanSebay is a beautiful boutique hotel with a great location between the old city in San Sebastián and the bay. Besides the location it has an amazing staff. Everyone was so nice and helpful. I can’t thanks enough to one of the staff, Andrea. I dropped my cell phone in the taxi and realized it when I got to the hotel. She is a very smart girl and knew what to do right away. She contacted the 2 main taxis companies in the area and my phone was waiting for me at the police station. I fully recommend this hotel with a 5+ star Joe and María DeCaro
SanSebay is a beautiful boutique hotel with a great location between the old city in San Sebastián and the bay. Besides the location it has an amazing staff. Everyone was so nice and helpful. I can’t thanks enough to one of the staff, Andrea. I dropped my cell phone in the taxi and realized it when I got to the hotel. She is a very smart girl and knew what to do right away. She contacted the 2 main taxis companies in the area and my phone was waiting for me at the police station. I fully recommend this hotel with a 5+ star Joe and María DeCaro
10
Holly
Dec 4, 2024
·
Stayed 3 nights
Loved the staff, very quiet. Directions if you have a car are very difficult as we’re in the old city and you have to drive on a cobblestone path that says pedestrians only. But there’s an exception for this hotel. Kept feeling like I was going to get in trouble. Íker stayed on the phone with me until I arrived. Couldn’t ask for better service!!
Loved the staff, very quiet. Directions if you have a car are very difficult as we’re in the old city and you have to drive on a cobblestone path that says pedestrians only. But there’s an exception for this hotel. Kept feeling like I was going to get in trouble. Íker stayed on the phone with me until I arrived. Couldn’t ask for better service!!
10
Jiseung
Sep 7, 2025
·
Stayed 1 night
Hotel SANSEbay was one of my top favorite parts of the trip in Donostia-San Sebastian. The location was extremely convenient right between the old town downtown area and Urgull mountain for pleasant hiking. It's also only about 10-min walk to the beach entrance. All the staffs were very friendly and informative! Especially, upon check-in, I got a list of the popular pintxo bars and restaurants including their best selling dishes - which was super helpful! Hotel SANSEbay made an outstanding impression of Donostia and is now another reason for me to revisit the city! Definitely, I will look forward to staying at Hotel SANSEbay again for sure!
Hotel SANSEbay was one of my top favorite parts of the trip in Donostia-San Sebastian. The location was extremely convenient right between the old town downtown area and Urgull mountain for pleasant hiking. It's also only about 10-min walk to the beach entrance. All the staffs were very friendly and informative! Especially, upon check-in, I got a list of the popular pintxo bars and restaurants including their best selling dishes - which was super helpful! Hotel SANSEbay made an outstanding impression of Donostia and is now another reason for me to revisit the city! Definitely, I will look forward to staying at Hotel SANSEbay again for sure!
2
Charlie
Sep 16, 2025
·
Stayed 4 nights
Our experience at this hotel was appalling. The rooms were extremely uncomfortable, and the noise levels each night were unbearable. Even with earplugs, it was impossible to get any sleep. When we raised this with the hotel, they refused to switch our room. Eventually, we agreed with management that we would move to a different hotel altogether, on the clear understanding that the three-night stay would be refunded. However, once home, the hotel denied that these conversations ever took place. They even misled Expedia with this claim. We have written confirmation from the new hotel, who confirmed these discussions, as well as receipts for our stay there. The service we received was atrocious—dishonest, dismissive, and entirely unprofessional. The rooms were uninhabitable, and the hotel’s conduct afterwards has been completely unacceptable. I would strongly advise against staying here. To date, the hotel has completely ignored me and only partially responded to Expedia. Unfortunately, we are now having to action S75 card protection to obtain our money back. I would advise anybody not to book this hotel.
Our experience at this hotel was appalling. The rooms were extremely uncomfortable, and the noise levels each night were unbearable. Even with earplugs, it was impossible to get any sleep. When we raised this with the hotel, they refused to switch our room. Eventually, we agreed with management that we would move to a different hotel altogether, on the clear understanding that the three-night stay would be refunded. However, once home, the hotel denied that these conversations ever took place. They even misled Expedia with this claim. We have written confirmation from the new hotel, who confirmed these discussions, as well as receipts for our stay there. The service we received was atrocious—dishonest, dismissive, and entirely unprofessional. The rooms were uninhabitable, and the hotel’s conduct afterwards has been completely unacceptable. I would strongly advise against staying here. To date, the hotel has completely ignored me and only partially responded to Expedia. Unfortunately, we are now having to action S75 card protection to obtain our money back. I would advise anybody not to book this hotel.
10
Damarys
Jul 1, 2023
·
Stayed 2 nights
Excellent location. Walking distance from many shops, restaurants, and bars. Friendly staff. Clean modern rooms. We were welcomed with a drink of choice and a bottle of wine in our room. Only difficult part was driving up to the hotel on the first day but staff provided help with parking. You don’t need a car in San Sebastián therefore everything after that was very smooth. Loved our stay!
Excellent location. Walking distance from many shops, restaurants, and bars. Friendly staff. Clean modern rooms. We were welcomed with a drink of choice and a bottle of wine in our room. Only difficult part was driving up to the hotel on the first day but staff provided help with parking. You don’t need a car in San Sebastián therefore everything after that was very smooth. Loved our stay!
10
Luciano
Nov 4, 2025
·
Stayed 3 nights
Everything was perfect, from costumer service to the hotel location
Everything was perfect, from costumer service to the hotel location
10
Peter
May 21, 2024
·
Stayed 1 night
We found the hotel to be a pleasure. The staff was wonderful and very helpful. From the welcome beverage to dining suggestions and an overview of the city they shined. The hotel is modern in design and situated right on the edge of the harbor and old town. A total gem.
We found the hotel to be a pleasure. The staff was wonderful and very helpful. From the welcome beverage to dining suggestions and an overview of the city they shined. The hotel is modern in design and situated right on the edge of the harbor and old town. A total gem.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Outstanding position beside the bay at the edge of Old Town, walkable to beaches, bars, and sights. Some reviews mention late-evening noise from nearby bars or busy corners.
Related guest reviews
10
Adam
Aug 12, 2025
·
Stayed 2 nights
Loved our stay at Hotel SANSEbay – great service with recommendations and support for transportation; amazing location right by the water and in the Old Town; would definitely stay again.
Loved our stay at Hotel SANSEbay – great service with recommendations and support for transportation; amazing location right by the water and in the Old Town; would definitely stay again.
10
Ahmet ragip
Jan 2, 2026
·
Stayed 4 nights
Perfect location, clean and modern, nice foods
Perfect location, clean and modern, nice foods
8
Jiri
Feb 18, 2025
·
Stayed 4 nights
Very good location, helpful staff, noise from local bars can be challanging.
Very good location, helpful staff, noise from local bars can be challanging.
10
Frédéric
Dec 2, 2025
·
Stayed 3 nights
Personnel accueillant et courtois à toute heure. Hotel et chambre impeccable et très propre. Dans le vieux san sebastian nous etions proche de tout. Très satisfaits de notre séjour de 3 nuits. Nous reviendrons avec plaisir
Personnel accueillant et courtois à toute heure. Hotel et chambre impeccable et très propre. Dans le vieux san sebastian nous etions proche de tout. Très satisfaits de notre séjour de 3 nuits. Nous reviendrons avec plaisir
10
Christopher
Sep 30, 2025
·
Stayed 1 night
Fantastic boutique hotel right in the heart of the old town. A little hard to find in the car so the hotel sent a useful video on how to navigate through the narrow streets. Very warm welcome and the room was immaculate and very comfortable. 2 minute walk to the old town for pintxos, or to the seafront and marina or to the start of the climb to the old fort overlooking the bay. Fantastic views!
Fantastic boutique hotel right in the heart of the old town. A little hard to find in the car so the hotel sent a useful video on how to navigate through the narrow streets. Very warm welcome and the room was immaculate and very comfortable. 2 minute walk to the old town for pintxos, or to the seafront and marina or to the start of the climb to the old fort overlooking the bay. Fantastic views!
10
Arely
Aug 31, 2025
·
Stayed 4 nights
Great location in old town.
Great location in old town.
10
Allan
Oct 30, 2024
·
Stayed 1 night
Very nice boutique hotel and super well located
Very nice boutique hotel and super well located
8
PANTELITSA
Aug 24, 2024
·
Stayed 3 nights
Ideally located in the centre of the old town and harbour. Beautiful views. Easy to walk everywhere. Breakfast option makes each morning G’s options easy. As located centrally, it can be noisy into the night with bar revellers near hotel then daily clean up begins early each morning.
Ideally located in the centre of the old town and harbour. Beautiful views. Easy to walk everywhere. Breakfast option makes each morning G’s options easy. As located centrally, it can be noisy into the night with bar revellers near hotel then daily clean up begins early each morning.
8
Fiona
Mar 19, 2025
·
Stayed 3 nights
Great location. Convenient lots of places to eat and drink. Close to the beach.
Great location. Convenient lots of places to eat and drink. Close to the beach.
10
Richard
Nov 21, 2024
·
Stayed 3 nights
Outstanding boutique hotel. Very clean. Location is perfect-- on the edge of old Town, minures from great restaurants. Staff is wonderful. Highly recommend.
Outstanding boutique hotel. Very clean. Location is perfect-- on the edge of old Town, minures from great restaurants. Staff is wonderful. Highly recommend.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast and the café draw praise for quality and made-to-order options. Some guests found it simple or expensive, and a few reported incomplete orders.
Related guest reviews
10
Sarah
Jun 2, 2025
·
Stayed 2 nights
Utrolig fin beliggenhet! Gåavstand til alt, men tilbaketrukket fra støy! Fikk oppgradert til rom med utsikt! Meget hyggelig personell. God frokost!
Utrolig fin beliggenhet! Gåavstand til alt, men tilbaketrukket fra støy! Fikk oppgradert til rom med utsikt! Meget hyggelig personell. God frokost!
10
Andreas
May 2, 2023
·
Stayed 4 nights
Sehr schöne Lage direkt am Hafen und der Fußgängerzone der Altstadt, gutes Frühstück a la Carte (besonders empfehlenswerter Espresso), funktionales Zimmer, moderne Einrichtung, Personal sehr hilfs- und auskunftsbereit, nachts - insbesondere am Wochenende - durch Besucher naherliegender Clubs und Bars nicht ganz leise (bei offenem Fenster Ohrstöpsel empfehlenswert).
Sehr schöne Lage direkt am Hafen und der Fußgängerzone der Altstadt, gutes Frühstück a la Carte (besonders empfehlenswerter Espresso), funktionales Zimmer, moderne Einrichtung, Personal sehr hilfs- und auskunftsbereit, nachts - insbesondere am Wochenende - durch Besucher naherliegender Clubs und Bars nicht ganz leise (bei offenem Fenster Ohrstöpsel empfehlenswert).
8
Lorraine A
Mar 30, 2024
·
Stayed 2 nights
Some of the furniture is a little worn as were the booklets of information about the hotel amenities that were in the room. Breakfast is a little expensive compared to other restaurants. On the positive side the location is excellent near the old town and promenade. All the staff were helpful and very friendly. We were upgraded to a room that faced the bay which we really appreciated.
Some of the furniture is a little worn as were the booklets of information about the hotel amenities that were in the room. Breakfast is a little expensive compared to other restaurants. On the positive side the location is excellent near the old town and promenade. All the staff were helpful and very friendly. We were upgraded to a room that faced the bay which we really appreciated.
10
Kate
Oct 25, 2024
·
Stayed 4 nights
Absolutely loved our stay at this hotel. Amazing location, superb staff, one of the best breakfast selections (and quality) we have had anywhere, loved that it’s a la carte and made to order. Room very comfortable with a great shower and nice amenities. We will be back for sure!
Absolutely loved our stay at this hotel. Amazing location, superb staff, one of the best breakfast selections (and quality) we have had anywhere, loved that it’s a la carte and made to order. Room very comfortable with a great shower and nice amenities. We will be back for sure!
10
Gillian
Apr 1, 2023
·
Stayed 4 nights
Excellent location overlooking the bay. We were given a room upgrade with a bottle of wine as per Expedia gold status .View from the room was beautiful. Within a few yards of the old town . The room was very well equipped with extremely comfortable beds and was serviced daily to a high standard.. The hotel was clean and modern. Staff extremely helpful and friendly. Breakfast limited but adequate. An unexpected plus was the excellent sports masseur at a very reasonable cost . Lots of places to eat within yards . Very easy to travel to San Sebastián by bus from Bilbao airport and as our return flight to the U.K. was late at night we were able to spend the day in Bilbao , leaving our luggage in lockers at the bus station .Would definitely recommend this hotel.
Excellent location overlooking the bay. We were given a room upgrade with a bottle of wine as per Expedia gold status .View from the room was beautiful. Within a few yards of the old town . The room was very well equipped with extremely comfortable beds and was serviced daily to a high standard.. The hotel was clean and modern. Staff extremely helpful and friendly. Breakfast limited but adequate. An unexpected plus was the excellent sports masseur at a very reasonable cost . Lots of places to eat within yards . Very easy to travel to San Sebastián by bus from Bilbao airport and as our return flight to the U.K. was late at night we were able to spend the day in Bilbao , leaving our luggage in lockers at the bus station .Would definitely recommend this hotel.
8
Eivind
Nov 11, 2025
·
Stayed 5 nights
Litt enkel frokost.
Litt enkel frokost.
8
Luz María Xiomara
Aug 4, 2024
·
Stayed 2 nights
En el desayuno: no trajeron la orden completa ninguno de los dos días que desayunamos ahí y además muy caro En el departamento no hay servicio de limpieza, eso no lo especificaron correctamente en la pag de Booking
En el desayuno: no trajeron la orden completa ninguno de los dos días que desayunamos ahí y además muy caro En el departamento no hay servicio de limpieza, eso no lo especificaron correctamente en la pag de Booking
10
Donna
Jun 19, 2025
·
Stayed 3 nights
The hotel is cute and the staff is nice. We were close to every thing, the restaurants and the beach. We had a room on the left side and people walking by could see into our room. That was the only issue that we had. The restaurant was nice to grab coffee in the morning and even a croissant or hot meal. I would definitely stay here again.
The hotel is cute and the staff is nice. We were close to every thing, the restaurants and the beach. We had a room on the left side and people walking by could see into our room. That was the only issue that we had. The restaurant was nice to grab coffee in the morning and even a croissant or hot meal. I would definitely stay here again.
10
Anne Kristin Rabben
May 21, 2024
·
Stayed 1 night
Kjempefint hotell med flott beliggenhet. Veldig god frokost.
Kjempefint hotell med flott beliggenhet. Veldig god frokost.
10
David
Jul 28, 2025
·
Stayed 2 nights
Great location. The 2 bedroom apartment may family and I had was very modern and well maintained. The location is excellent for access to the beach, shops and restaurant. The breakfast was really good and staff were so polite and friendly. Really enjoyed our stay!
Great location. The 2 bedroom apartment may family and I had was very modern and well maintained. The location is excellent for access to the beach, shops and restaurant. The breakfast was really good and staff were so polite and friendly. Really enjoyed our stay!
Was this helpful?
AI-generated summary based on recent guest reviews
10
Krystal
Aug 20, 2026
·
Stayed 3 nights
We had a wonderful stay here. The location is perfect, near the beach and in old town. We truly enjoyed our stay. The staff was helpful and friendly. Would highly recommend.
We had a wonderful stay here. The location is perfect, near the beach and in old town. We truly enjoyed our stay. The staff was helpful and friendly. Would highly recommend.
10
Fernadina H
Aug 18, 2026
·
Stayed 2 nights
Very convenient location though too lively during the festival making it hard for taxis to come through the streets there. Very pleasant boutique hotel and modern. Rooms are a little small. Staff were very helpful.
Very convenient location though too lively during the festival making it hard for taxis to come through the streets there. Very pleasant boutique hotel and modern. Rooms are a little small. Staff were very helpful.
10
Jose
Aug 13, 2026
·
Stayed 1 night
Will definitely visit again!
Will definitely visit again!
10
Ian
Jul 23, 2026
·
Stayed 4 nights
Best location for Old Town. Nice accommodation and we were upgraded on arrival and given a bottle of wine. Will book again.
Best location for Old Town. Nice accommodation and we were upgraded on arrival and given a bottle of wine. Will book again.
10
Ben
Jul 20, 2026
·
Stayed 4 nights
Really friendly staff and great location
Really friendly staff and great location
Property Policies
Check-in
Check-out
From 15:00 to 22:00
Before 12:00
FAQs about Hotel SANSEbay
Is parking available at the hotel?
Yes, the hotel offers on-site parking options. Valet parking is also available. Accessible parking is provided for guests.
What type of breakfast is offered and what are the serving hours?
The hotel offers cooked-to-order breakfasts daily from 7:30 AM to noon for a fee, which ranges from approximately EUR 9.50 to 25 for adults and children.
Are pets allowed at the hotel?
Pets are not allowed at the hotel. However, service animals are exempt from this policy.
What are the check-in and check-out times?
Check-in time starts at 3:00 PM and ends at 10:00 PM. Check-out time is at 12:00 PM. Late check-out is available for a fee, subject to availability.
Is there an airport shuttle service available?
Yes, the hotel can arrange airport shuttle services prior to arrival. Guests should contact the property for details.
What accessibility features does the hotel offer for guests with disabilities?
The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Accessible parking is also available.
Where is the hotel located in relation to key landmarks?
The hotel is centrally located in Old Town San Sebastián, near Concha Beach and Monte Urgull. It is easily accessible and close to local attractions.
What are the policies for guests staying with children?
Children are allowed at the hotel. However, guests should confirm with the property regarding suitable room accommodations if there are concerns about outdoor spaces.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-20: NO DATA
- 2026-09-21: NO DATA
- 2026-09-22: 546.5506730529785USD
- 2026-09-23: NO DATA
- 2026-09-24: NO DATA
- 2026-09-25: NO DATA
- 2026-09-26: NO DATA
- 2026-09-27: 351.31983084942624USD
- 2026-09-28: NO DATA
- 2026-09-29: NO DATA
- 2026-09-30: 466.6325026353149USD
- 2026-10-01: NO DATA
- 2026-10-02: NO DATA
- 2026-10-03: NO DATA
- 2026-10-04: 294.66799974957274USD
- 2026-10-05: 576.6988323728027USD
- 2026-10-06: NO DATA
- 2026-10-07: 437.00076584234614USD
- 2026-10-08: 330.61342178906244USD
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: 293.55433247113035USD
- 2026-10-12: 219.1101708621826USD
- 2026-10-13: 211.64737551745603USD
- 2026-10-14: 367.8910460055542USD
- 2026-10-15: NO DATA
- 2026-10-16: NO DATA
- 2026-10-17: NO DATA
- 2026-10-18: 175.39902758111572USD
- 2026-10-19: 217.82501001901244USD
- 2026-10-20: 198.39970319659423USD
- 2026-10-21: 214.50543831903073USD
- 2026-10-22: 300.679178954956USD
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: 225.1321963401489USD
- 2026-10-26: 179.954462065979USD
- 2026-10-27: 418.6236812891235USD
- 2026-10-28: 196.19922191134643USD
- 2026-10-29: 175.90304687045287USD
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: 109.39867168405151USD
- 2026-11-02: 108.46357428849791USD
- 2026-11-03: 103.16499519181822USD
- 2026-11-04: 103.68172386346434USD
- 2026-11-05: 103.19619571948242USD
- 2026-11-06: 264.9536388511047USD
- 2026-11-07: NO DATA
- 2026-11-08: 181.58154290533446USD
- 2026-11-09: 108.58065280343627USD
- 2026-11-10: 109.44182060554503USD
- 2026-11-11: 108.58065280343627USD
- 2026-11-12: 106.13030488705444USD
- 2026-11-13: 149.1476540965576USD
- 2026-11-14: 166.87637646514892USD
- 2026-11-15: 98.24238813903807USD
- 2026-11-16: 103.47238205561828USD
- 2026-11-17: 106.48626380863952USD
- 2026-11-18: 102.36374429873656USD
- 2026-11-19: 103.83274071519469USD
- 2026-11-20: 196.58753596380615USD
Check-in must be done by someone who is at least 18 years old.
Popular amenities
Parking
Airport shuttle
Non-Smoking Rooms
Babysitting / Child Services
Valet Parking
Tour Desk
General
Non-Smoking Rooms
Massage
Packed Lunches
Breakfast in the Room
Family Room
Snack Bar/Deli
Parking
Parking
Airport shuttle
Valet Parking
Electric Car charging station
Parking Onsite
Services
Tour Desk
Babysitting / Child Services
Safe-Deposit Box
Luggage Storage
Express Check-In/Check-Out
Self Laundry
Concierge Services
Activities
Beach (Nearby)
Outdoor Furniture
Internet
Free Wi-Fi