Cross Chiang Mai Riverside

Clean, spacious room, good à la carte and buffet breakfast, great service, nice rooftop pool and amenities, great Valentines dinner package.

Great except the last two nights they closed the restaurant for a party.

Our stay here was outstanding, the staff were super friendly, Jake on reception helped us book a private taxi on the afternoon we arrived, he was knowledgeable about where we wanted to go & arranged everything for is very promptly. The rooms and just the hotel in general are gorgeous. As we visited in November & it was rainy most of our days we had the infinity pool to ourselves which was amazing. We had breakfast included in our stay and it was the best breakfast out of our entire stay as we were staying at a few other locations too, the pancakes are so fluffy and my favourite. We also stayed for an evening meal and again the food & service were both perfect. I would definitely revisit if I get a chance & recommend to others. As we were doing mainly tours with get your guide with pick ups & getting grabs the location was great for us. We like to be out of busy areas so great if your the same as us, as it’s still not too far away from the centre etc. It was such a nice touch too on checking out getting the souvenir picture printed off & framed & checking in the personalised chocolate, just all the little things added up to make the perfect stay. Really good attention to detail.

Fabulous staff, lovely rooms, delicious food

The main downside is that the traffic outside prevents walking into the old city or night market. This is a major disadvantage. Also many of the day trips outside the city will not pickup at the hotel. The staff of the hotel were wonderful