Is parking available at the property?

Free self parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 7 AM to 11:00 AM for a fee of approximately USD 31 per person.

Does the property allow pets?

Pets are allowed with a fee of USD 50 per accommodation, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Late check-out is available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property has limited wheelchair accessibility and features such as elevators and step-free entrances.

Where is the property located in relation to key landmarks?

The property is located in Cozumel (Zona Hotelera Norte), within a 10-minute drive of Benito Juarez Park and San Miguel Church, and is 4.8 mi (7.7 km) from Stingray Beach.

Does the property have a swimming pool?

Yes, there is an outdoor pool available. Specific operational hours are not provided.

What are the policies for guests staying with children?

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The Westin Cozumel - San Miguel, Mexico Hotel

Average nightly price at The Westin Cozumel by month, last 12 months (USD)
Month	Average price
January	$183
February	$215
March	$219
April	$209
May	$166
June	$175
July	$206
August	$219
September	$219
October	$141
November	$199
December	$231

What guests think

At The Westin Cozumel, travelers highlight a quiet beachfront setting with pretty views and convenient snorkeling right off the property, plus generally friendly staff and a well-liked breakfast buffet that helps start days on a positive note.

Dining feedback is mixed, with limited on-site options, occasional slow or bland meals, and confusion around all-inclusive billing and required signatures. Some guests report a persistent lobby odor, inconsistent housekeeping or towel supplies, and sporadic maintenance issues like hot-water or AC problems. The beach is small and rocky in places with limited shade or loungers, and the atmosphere is very low-key with little evening entertainment; the hotel sits north of town, though taxis are readily available. Expect a relaxed, oceanfront stay with great snorkeling, quiet nights, and some operational trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Compact beachfront setup with good snorkeling right off the hotel, free non-motorized gear, two pools including a rooftop adults area, and a well-liked spa. Shade and loungers can be scarce, pools are unheated with no hot tubs, and there is little or no evening entertainment.

Related guest reviews

8

Hillary

Feb 29, 2024

·

Stayed 4 nights

I stayed with my 2 sisters for 4 nights with the all-inclusive option. We had an amazing time. The food was delicious. There was a breakfast buffet, a lunch snack bar, and 2 dining options. We were very satisfied with all options and the quality of the food. We used the AMSTAR representative, named Banner, to book excursions. He made everything super easy. The snorkeling at the property was AMAZING and so pretty. We used the free daily kayak and snorkeling daily. We will be back.

10

Andrew

Jul 8, 2025

·

Stayed 6 nights

A very nice first stay at this hotel. Out third trip overall to Cozumel. We took the all inclusive option because we knew we’d be eating the majority of our meals at the hotel. Three good options for food, our favorite being Cuzamil restaurant. The lava cake dessert is amazing. Good lagoon and great snorkeling at this resort. Taxis were always accessible and waiting out front when we wanted to go and shop in town. Our servers Alex and Efren were amazing and made this such a great stay. I do note the musty smell in the lobby a bit, due to the humidity One suggestion I would have is the hotel needs maybe 10 more umbrellas outside for patrons. There were around 10 or so but the property needs 20. All in all a great stay though

8

Marlise

Aug 2, 2024

·

Stayed 7 nights

Enjoy the beach area and snorkeling . Beautiful sea life . The pool on the roof for adults was amazing refreshing and very clean and quiet . Will be back 2 nd time staying here . Friendly staff also .

10

Renato Alfredo Sanchez

Oct 17, 2023

·

Stayed 4 nights

Very nice hotel, quite and tranquil, and very clean. The staff provided outstanding services. The beach is nice but a little small and can get crowded at times. The beach has a lot of rocks and is not easy to walk on. However, other wonderful beaches are a short walk north. The gym is a little small and the hotel does not have bicycles for guests, like other hotels do.

10

Sergio Damian

Feb 15, 2026

·

Stayed 2 nights

El hotel tiene una playa privada muy tranquila. Cuentas con 2 albercas generales y una alberca en tu cabaña (solo habitación cabaña). Te brindan equipo para snorkel y kayak; los restaurantes están excelentes en su calidad de comida y atención

Translate

10

Joshua

Apr 9, 2023

·

Stayed 5 nights

Great snorkeling, convenient location and good food. They need more pool and beach chairs but still had a great time using both.

6

Derek

Apr 14, 2025

·

Stayed 3 nights

The staff were awesome and really took care of us. We stayed in a suite, the view and size were both great. Downside would be the ocean access and no entertainment at night.

10

Marjorie

Mar 12, 2023

·

Stayed 7 nights

The resort is clean and has good snorkeling area in front of the Gaviotas restaurant. The water is so clear, and we really enjoyed our daily breakfast included in our stay. Special thanks to the wonderful staff in the Gaviotas. We had a corner balcony room on the 8th floor and it was so beautiful and we spent a lot of time there watching sunsets. The Sky Lounge is fabulous. You have to see it! Some opportunities for improvement - the beach area is lacking shade options. There were only 3 umbrellas in the beach and the sun is really strong. A few palm trees offer shade but not enough. Thanks again!

10

Saul

Jul 30, 2025

·

Stayed 3 nights

Un hotel para descansar y relajarte, el personal muy amable y las instalaciones muy bien. gracias por hacer de nuestra estancia toda una comodidad. La playa es maravillosa y limpia, puedes nadar y hacer snorkel

Translate

8

Kevin Richard

Nov 29, 2024

·

Stayed 3 nights

We stayed for 3 nights and really enjoyed our stay. The staff is incredibly kind and helpful. Always Going out of their way to make sure all our needs were met. This is a small quiet resort, which we liked, because we have 2 little kids. The food was decent. Never seemed to come out hot. And quality was lacking. But the service made up for it. The drinks were strong. There was plenty to do from snorkeling, kayaking, playing in the little waves. They have a hut with services right there on the property to book sailing, jet skis, scuba, etc… Very disappointed the pools are not heated and are VERY cold. No one was in the pools except some kids. There are also no hot tubs. The adults only pool upstairs has great views but was underwhelming. Not very clean and pool was freezing. We used the kids club for a few hours per day but there is not much structure or activities. It’s also a pretty small room and no outside area. They don’t provide water bottles or snacks for the kids which we found surprising. We used to spa, we did a couples massage. We loved this. The staff was amazing, the massage was fantastic and then a private bath with mimosas on the balcony. All in all we had a great stay, but next time would look for somewhere with heated pools, hot tubs, and a better food selection/quality.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests find the property clean, but housekeeping is inconsistent, with missing or late towel restocks, and occasional pool cleanliness issues. A recurring musty or sewer-like odor in the lobby is noted, alongside sporadic maintenance problems.

Related guest reviews

8

Angelia

Aug 23, 2025

·

Stayed 7 nights

Housekeeping needs to do a little more, but overall a clwan room

10

Angelica Stach

Oct 25, 2025

·

Stayed 7 nights

Staff was extremely friendly and the hotel was clean and well maintained

4

Alyssa

Dec 31, 2024

·

Stayed 6 nights

Room was not cleaned more than a couple times during our 6 day stay. Beach chairs were not available for everyone promoting actual verbal altercations between guests that the resort did nothing about. Beach towels required a card each time and they never had towels.

10

GILBERTO

Aug 4, 2025

·

Stayed 4 nights

The ocean view was great from the 6th floor and the room was clean and stocked. Snorkeling right off the property is great and somewhat addicting. The staff is friendly and hard hard working: Alex at the snack bar kept us fed and hydrated and was very available and attentive. Vicky, also at the snack bar has a great personality and treated us well. Rosendo and dinner is very professional and provides top notch service. I can't say enough about the entire staff as they are all very helpful and friendly. Areas for improvement was the pool as it had debri and was not kept clean during the day. The barking pets was something I could do without.

6

Kristin Kincheloe

Mar 25, 2024

·

Stayed 6 nights

This hotel was nothing special. The food was not great, the drinks were terrible. And FOUR times, housekeeping came and cleaned my room and left 0 towels. Took all the dirty ones and didn't replace them. It was bizarre. And then I called the "service express" number and no one answered. Literally 4 days out of 6. I won't be back.

10

Gisela

Dec 7, 2023

·

Stayed 14 nights

The Westin is a beautiful property, and an easy spot for snorkeling. The only negative is the moldy, mildewy smell in the big lobby.

6

Todd

Jan 30, 2025

·

Stayed 5 nights

We stayed here about three years ago, and the property was immaculate. Everything was spotless and beautifully maintained. However, the property’s upkeep has deteriorated significantly since then. The bathroom tiles are missing, and the pool is dirty. It doesn’t feel the same quality as when we first stayed here.

6

Serdar

Nov 28, 2025

·

Stayed 4 nights

Lobby. The hotel needs to do something about the smell.

8

Keith Owen

Feb 25, 2025

·

Stayed 4 nights

Rooms were lovely with a beautiful view of the water, but the room lacked a hair dryer, hand towels & wash cloths.

6

Melissa

Nov 22, 2024

·

Stayed 3 nights

The sewer smell ruined it for me. Really out of control in the facility.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable with ocean views and strong AC, and many like the beds. Some report thin walls and noise transfer, occasional AC or hot-water issues, and Wi-Fi that can be spotty.

Related guest reviews

8

Robert

Feb 16, 2024

·

Stayed 5 nights

Our stay was wonderful. Always room on beach to sit and enjoy the beach. Room clean and comfortable. Views awesome from waterfront balcony. Only issue is you can hear talking, noise from adjoining room. Not very good insulation.

10

Melissa

Feb 12, 2025

·

Stayed 5 nights

AMAZING! Attentive, caring staff. Best breakfast on the island!

10

Paul

Feb 24, 2025

·

Stayed 7 nights

Love the room with amazing views!

6

Lina

Feb 18, 2026

·

Stayed 4 nights

La habitacion, no habia agua caliente y el agua se salia denla regadera. El primer dia no me reemplazaron las tohallas mojadas por el regerobdw agua en el piso del baño.

Translate

10

Ethan Gary

Jul 28, 2025

·

Stayed 6 nights

Beautiful rooms, amazing AC, good choice of food and drinks.

10

Ignacio

Feb 19, 2025

·

Stayed 4 nights

Rooms are very, very nice, view from the rooms is excellent and staff is really friendly. Beds are AMAZING. There's an actual stretch of sandy beach and snorkelling in front of the hotel is very nice. There is a problem with smell in the lobby. It's not bad, but you can tell they're trying to fight it. We tried only the breakfast buffet which is OK, we didn't stay for dinner in the hotel, there are very good options right across the street.

2

Doris Ijeoma

Nov 29, 2023

·

List of issues experienced: Took two hours and 30mins Charged my credit card twice Food was not good Room was cold, no heater. I had to run the shower for heat Walls are super thin, could heat the neighbor all night Fridge does not work Store does not have a lighter Wifi is terrible, I was unable to get work done Moved to a different room, same nonsense but this time, smoke detector was hanging of the wall and had no battery in it. Sad property and sadden i wasted my money here...i cannot believe this is a Westin

8

Holly

Jul 28, 2023

·

Stayed 1 night

Good hotel - wifi was spotty to download large files. Staff was very friendly. Rooms are large and comfortable

2

Fengyuan

Jul 26, 2025

·

Stayed 2 nights

Worst Westin I have stayed. Not worth the money at all, shouldn’t be a four star hotel. Lights broken, dirty bedsheet, AC not functioning properly(cannot adjust the temperature, either freezing cold, or turn it off), took forever for the staff to come fix all the issues, plenty of empty rooms still refuse to change a room for me. I stayed two nights, the light bulb got replaced on the second day, AC problem was not fixed at all.

10

Jorge Lopez

Sep 17, 2025

·

Stayed 4 nights

Really nice environment, nice bed and comfortable. Close to everything

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly and attentive across restaurants, beach, and front desk. However, guests also report slow restaurant service and billing or check-in frustrations, with a few unfriendly interactions.

Related guest reviews

2

Karl

Sep 14, 2025

·

Stayed 2 nights

Toda la estancia fue una pesadilla. El Personal de la recepción un desastre ! Y aunque tenia la reservación con precio fijo me querían cobrar más ! Ojo, que este hotel es absolutamente no recomendable !

Translate

10

Alfonso David Aragón

Mar 31, 2025

·

Stayed 3 nights

El servicio es excelente, muy atentos, al pendiente y amables, Javier, Elena en la recepción, Paloma, Belem y todos meseros son espectaculares, atentos y serviciales y Virginia en el bar de la Playa es lo máximo. Gracias por hacernos sentir como en casa.

Translate

2

Martin

Dec 5, 2024

·

Stayed 1 night

When we arrive the lady in the counter with a skull butterfly tattoo on her neck did not acknowledge us and keep talking to coworkers or on the phone. Untill a person behind the reception notice this and help us.

2

Merit

Nov 12, 2025

·

Stayed 8 nights

Food always took a long time to get, came out cold and very bland. Had the all-inclusive package maybe that was the reason. Bought a bottle of wine for dinner one night, got a call on the phone when my wife and I were in bed saying I had to pay cash. That night, and the server was coming up to the room. Went down to the desk asked for a hold for charged room account. Hotel put $577.81 on hold on credit card. Paid off account at check out, hotel still kept $577.81. 10 days later and calling hotel 3 times still will not release money. Worst hotel experience in my life, I'm 63 years old.

10

Jeanne

Jun 20, 2025

·

Stayed 5 nights

We enjoyed the property so much!! Any issues were addressed immediately. We will be back next year! A special thanks to Javier, Manuel, Alex, and Efren for making our stay amazing.

6

Michael

Mar 19, 2025

·

Stayed 7 nights

We stayed at the Weston for a week with the all inclusive package. Overall, it was a good experience but we wouldn’t go back. Most of the staff was very friendly and the facility is clean. The food is good, but there are only two restaurants and a snack bar/grill near the pool, so there are not a lot of options. Even though we had all inclusive, we literally had to sign a bill after every meal, every drink, everything. We had to consistently sit there and wait for the waiter to bring the zero sum bill so we could leave. One time we got sick of waiting and just left, only to be chased down by the waiter for us to sign a bill with a zero balance. In the morning there is one place to get coffee and it’s across the property in a separate building. It’s the same place that they’re serving the breakfast buffet. We took a breakfast pastry a few mornings to take back to our room with coffee, only to be eventually told that we couldn’t do that. Lastly, there is no entertainment. No evening shows, yard games, music around the pool, nothing. If you like to do more than lay in the sun and drink, it’s easy to get bored. The snorkeling is good right off the shore, so that was nice. Again, overall it was good but I’ve been to many other all inclusive a that are much better.

6

Terra

Apr 3, 2025

·

The hotel is shown as all-inclusive on Expedia. I was told upon arrival that all-inclusive was an option for an additional charge of 96pp per night. We paid the fee but were still required to sign and add a tip after every meal (why else would we be asked to sign the bill - it's all-inclusive, it must be for the tip, no?). At checkout, my final bill showed an additional daily charge added for tips each day. This should have been disclosed upfront. The location is too far from the main area. There's nothing to do around the hotel or at the hotel other than lounge around the pool or go to the spa. The best local amenity is the Key Lime Pie Factory across the street - the best pie ever! Online mentions that this is a dive hotel. Two guys in a booth by the water arranging dives does not constitute a dive hotel. You can rent equipment but the equipment doesn't work. I was given a faulty BCD - the only use it provided was to hold the tank. There are no lockers and no tups of freshwater to rinse equipment. It is very clean, with good service but has limited food selection (except at breakfast) and is a bit boring.

10

Loren

Jan 30, 2025

·

Stayed 5 nights

If I could give the staff 10 stars I would. Unfortunately, I can only give them five but they certainly deserve 10. Everyone was very helpful and willing to treat you like a king.

10

Sheryl

Jul 22, 2025

·

Stayed 6 nights

This property is our favorite place to stay in Cozumel. The beds are super comfy, the place is very clean and the staff is friendly and very accommodating. If you go to the restaurant by the water, ask for Margarita. She’s the best!!!!

10

Gabriela

May 31, 2025

·

Stayed 5 nights

Staff was great. Very professional and attentive.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Scenic, quiet beachfront north of town with easy taxi access and excellent snorkeling from the shore. Some find it far from main attractions, and the beach itself is small and rocky in places.

Related guest reviews

6

kristina

Oct 13, 2025

·

Stayed 4 nights

Positives: 1. beach front property, with room’s balcony facing the beach 2. All-inclusive option 3. friendly wait staff 4. Delicious breakfasts, beef dishes, some appetizers, & some desserts 5. Great selections of alcoholic & non-alcoholic drinks. 6. 24-hour spacious gym with adequate equipments for complete workouts. Negatives: 1. a-la-carte dining only, most of the time took 40-45 minutes just to get the food 2. No consistent flag updates on the ocean condition. We had a scary windy storm one day & really rough water, but flag was yellow!! 3. dive-shop water sports was non-existent, they kept yellow flag on rough 3 days including during a scary storm, but red flags on last 2 days perfect days of no wind, no wave. The staff at dive shops just said: “cancel, maybe tomorrow”. 4. Absolutely no on-site activities, other than (small) kids club. 5. Location is far from any attractions or markets 6. Bland pasta & fish dishes. 7. Although we paid for all-inclusive, taking food out of the restaurants or to-go was discouraged. 8. No grab-and-go snacks, you’d have to actually order and eat them at the restaurants or get room service for additional fees. One of the main reasons we booked this one was because of the complimentary kayaks & paddle boards, but we were denied using them on 2 perfect super calm days!! Advertisement is misleading!!

10

Elizabeth

Jan 6, 2025

·

Stayed 1 night

Excellent service, great location and amenities

8

Brent

Aug 3, 2025

·

Stayed 5 nights

Is a nice property with beach access and some decent snorkeling.. staff is very friendly and helpful.

8

Katherine

Jan 24, 2025

·

Stayed 7 nights

The Westin is a very nice hotel. Clean and quiet we walked across the street and had the most amazing grilled lobster and key lime pie. Beach small but beautiful water and snorkelling. No entertainment as it’s a hotel. Food options limited ( again it’s a hotel ) but the food we did eat was good. Only a 10 minute drive from downtown by taxi.

10

Jessica

Feb 3, 2024

·

Stayed 3 nights

It was very easy to take a cab to town but far enough away it was quiet and private beach. Loved the restaurant on the water. There was also an italian place to eat at the hotel. If you like key lime pie there is a place across the street. The spa was amazing with the sauna and steam room- we loved the couples massage and treatments. we wish the pool could have been heated or a hot tub somewhere because we had little or no sun during our stay but that was the only complaint. Would visit again. The snorkeling was ok, it is a good place to snorkel but nothing amazing if you are a novice snorkeler.

10

Melissa

Dec 17, 2022

·

Stayed 19,342 nights

Was a fairly large hotel but never seemed busy or loud. Very quiet and comfortable. Staff was very accommodating and friendly. Beautiful beach and great snorkeling.

8

victoria

Jun 15, 2024

·

Stayed 5 nights

I enjoyed staying here. The beach was just right downstairs. Made it easy and convenient. It was never crowded. They had a hut set up at the beach for you to easily book excursions and other activities. Staff was exceptionally helpful and friendly. My only two complaints would be the cleanliness of the room and the fact you can literally hear into the room beside you.

10

Ignacio

Feb 19, 2025

·

Stayed 4 nights

Rooms are very, very nice, view from the rooms is excellent and staff is really friendly. Beds are AMAZING. There's an actual stretch of sandy beach and snorkelling in front of the hotel is very nice. There is a problem with smell in the lobby. It's not bad, but you can tell they're trying to fight it. We tried only the breakfast buffet which is OK, we didn't stay for dinner in the hotel, there are very good options right across the street.

8

Michael

Apr 21, 2024

·

Stayed 7 nights

Walkup access to the beach and snorkeling…

10

Wendy

Apr 27, 2025

·

Stayed 9 nights

Absolutely beautiful property, amazing snorkeling and swimming right out front. All rooms have an ocean view which is gorgeous! Away from the hustle, but a close taxi ride if you want to go into town. Hotel is beautiful, beds comfortable and spacious rooms. Wish they had some entertainment at night it was a bit sleepy.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast, especially the buffet, earns consistent praise. Overall dining is mixed: on-site options are limited with repetitive menus and occasional slow or bland meals, and the all-inclusive plan can involve signing each check and confusion about gratuities.

Related guest reviews

6

kristina

Oct 13, 2025

·

Stayed 4 nights

Positives: 1. beach front property, with room’s balcony facing the beach 2. All-inclusive option 3. friendly wait staff 4. Delicious breakfasts, beef dishes, some appetizers, & some desserts 5. Great selections of alcoholic & non-alcoholic drinks. 6. 24-hour spacious gym with adequate equipments for complete workouts. Negatives: 1. a-la-carte dining only, most of the time took 40-45 minutes just to get the food 2. No consistent flag updates on the ocean condition. We had a scary windy storm one day & really rough water, but flag was yellow!! 3. dive-shop water sports was non-existent, they kept yellow flag on rough 3 days including during a scary storm, but red flags on last 2 days perfect days of no wind, no wave. The staff at dive shops just said: “cancel, maybe tomorrow”. 4. Absolutely no on-site activities, other than (small) kids club. 5. Location is far from any attractions or markets 6. Bland pasta & fish dishes. 7. Although we paid for all-inclusive, taking food out of the restaurants or to-go was discouraged. 8. No grab-and-go snacks, you’d have to actually order and eat them at the restaurants or get room service for additional fees. One of the main reasons we booked this one was because of the complimentary kayaks & paddle boards, but we were denied using them on 2 perfect super calm days!! Advertisement is misleading!!

10

Peter

Apr 26, 2025

·

Stayed 4 nights

Great property on the water. All rooms face the water. It's what I would expect for a Marriott Westin. Great staff, clean property, gorgeous views. The food was a little redundant but of good quality. Would definitely recommend for families.

6

Waldemar

Feb 26, 2025

·

Stayed 4 nights

I had very high hopes for this property and it started off strong. The fish tacos and ceviche at Gaviotas restaurant were amazing. But entering the facility there was a strong sewage smell in the lobby. The beach was stunning and the staff pretty friendly. As my stay progressed it became apparent that the Westin has a lot of work to do in the areas of transparency when it comes to charges so a guest is not blindsided . The food at the cozumil restaurant was terrible, bland pizza and pasta.

10

Jamerson Paul

Apr 17, 2025

·

Stayed 5 nights

Enjoyed our stay but the dinner options weren't significant. Food was just okay.

8

Katherine

Jan 24, 2025

·

Stayed 7 nights

The Westin is a very nice hotel. Clean and quiet we walked across the street and had the most amazing grilled lobster and key lime pie. Beach small but beautiful water and snorkelling. No entertainment as it’s a hotel. Food options limited ( again it’s a hotel ) but the food we did eat was good. Only a 10 minute drive from downtown by taxi.

10

Cheryl

Aug 25, 2025

·

Stayed 4 nights

We were very pleased with our all inclusive stay. We only wish there was some type of entertainment in the evenings. Our favorite meal was breakfast. The buffet was excellent ! I enjoyed a cook to order omelette all 4 days. The food at the pool area was also great!!

6

Michael

Mar 19, 2025

·

Stayed 7 nights

We stayed at the Weston for a week with the all inclusive package. Overall, it was a good experience but we wouldn’t go back. Most of the staff was very friendly and the facility is clean. The food is good, but there are only two restaurants and a snack bar/grill near the pool, so there are not a lot of options. Even though we had all inclusive, we literally had to sign a bill after every meal, every drink, everything. We had to consistently sit there and wait for the waiter to bring the zero sum bill so we could leave. One time we got sick of waiting and just left, only to be chased down by the waiter for us to sign a bill with a zero balance. In the morning there is one place to get coffee and it’s across the property in a separate building. It’s the same place that they’re serving the breakfast buffet. We took a breakfast pastry a few mornings to take back to our room with coffee, only to be eventually told that we couldn’t do that. Lastly, there is no entertainment. No evening shows, yard games, music around the pool, nothing. If you like to do more than lay in the sun and drink, it’s easy to get bored. The snorkeling is good right off the shore, so that was nice. Again, overall it was good but I’ve been to many other all inclusive a that are much better.

10

Callan

May 3, 2025

·

Stayed 5 nights

The Westins breakfast buffet was great and had a wide variety of hot and cold selections including an omelette bar, continental type selections, and most other common breakfast selections as well as a few types local culinary specialties

6

Terra

Apr 3, 2025

·

The hotel is shown as all-inclusive on Expedia. I was told upon arrival that all-inclusive was an option for an additional charge of 96pp per night. We paid the fee but were still required to sign and add a tip after every meal (why else would we be asked to sign the bill - it's all-inclusive, it must be for the tip, no?). At checkout, my final bill showed an additional daily charge added for tips each day. This should have been disclosed upfront. The location is too far from the main area. There's nothing to do around the hotel or at the hotel other than lounge around the pool or go to the spa. The best local amenity is the Key Lime Pie Factory across the street - the best pie ever! Online mentions that this is a dive hotel. Two guys in a booth by the water arranging dives does not constitute a dive hotel. You can rent equipment but the equipment doesn't work. I was given a faulty BCD - the only use it provided was to hold the tank. There are no lockers and no tups of freshwater to rinse equipment. It is very clean, with good service but has limited food selection (except at breakfast) and is a bit boring.

6

Jackie

Jul 23, 2024

·

Stayed 9 nights

Yes, we were really dissapointed in the food this time around, the only thing good was Breakfast, the Main indoor eating area was only open every other night, they must have a new chef with different thoughts than ours on what choices there was to pick from.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $234	4 $198	5 $233	6 $281	7 $278
8 $258	9 $178	10 $178	11 $179	12 $188	13 $209	14 $199
15 $180	16 $184	17 $179	18 $179	19 $260	20 $300	21 $300
22	23 $212	24 $180	25 $181	26 $180	27 $210	28 $203
29 $172	30 $171

Su	Mo	Tu	We	Th	Fr	Sa
		1 $173	2 $172	3 $181	4 $210	5 $210
6 $173	7 $172	8 $172	9 $172	10 $172	11 $209	12 $221
13 $180	14 $173	15 $173	16 $176	17 $179	18 $219	19 $218
20 $276	21 $241	22 $212	23 $439	24 $419	25 $397	26 $504
27 $504	28 $504	29 $504	30 $504	31 $504

The Westin Cozumel

Prices for The Westin Cozumel

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom, Ocean View

Junior Suite, 2 Queen Beds, Ocean View

Presidential Suite, 1 Bedroom, Ocean View

Junior Suite, 1 King Bed, Ocean View

Studio Suite, 1 King Bed, Oceanfront

Classic Room, 2 Queen Beds, Balcony

Classic Room, 1 King Bed, Balcony

Junior Suite, 1 Bedroom, Ocean View

Classic Room, 1 King Bed, Ocean View

Guest reviews of The Westin Cozumel

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about The Westin Cozumel

Considering this hotel for your San Miguel trip?

Prices for upcoming dates

Business details