Somerset West Point Hanoi
From
US$116
/ night
Select dates to see prices and availability
From
US$116
/ night
About this property
Enjoy a range of recreational amenities, including an outdoor pool, a sauna, and a 24-hour fitness center. Additional features at this aparthotel include complimentary wireless internet access and concierge services. Guests can catch a ride...
Amenities
Enjoy a range of recreational amenities, including an outdoor pool, a sauna, and a 24-hour fitness center. Additional features at this aparthotel include complimentary wireless internet access and concierge services. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Grab a bite to eat at one of the aparthotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:00 AM for a fee.
Rooms
Make yourself at home in one of the 284 guestrooms, featuring kitchens with refrigerators and stovetops. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Location
Located in Hanoi, Somerset West Point Hanoi is in the entertainment district, within a 5-minute drive of West Lake and Ho Chi Minh Mausoleum. This family-friendly aparthotel is 2.7 mi (4.3 km) from Dong Xuan Market and 2.8 mi (4.6 km) from Quan Chuong Gate.
What's nearby
Syrena Shopping Center(0.2 Miles)
West Lake(0.3 Miles)
Ho Tay Water Park(0.9 Miles)
Trinh Cong Son Walking Street(1.1 Miles)
Lotte Mall Tay Ho(1.4 Miles)
Tran Quoc Pagoda(1.8 Miles)
Quan Thanh Temple(2.1 Miles)
Cua Bac Church(2.4 Miles)
Hang Dau Water Tower(2.4 Miles)
Hanoi Botanical Garden(2.4 Miles)
Ba Dinh Square(2.6 Miles)
Dong Xuan Market(2.6 Miles)
Presidential Palace(2.6 Miles)
Ho Chi Minh Mausoleum(2.6 Miles)
Nhat Tan Bridge(2.6 Miles)
The nearest major airport is Noi Bai Intl. Airport (HAN)(12.7 Miles)
Location
No.2 Tay Ho Road, Quang An ward, Tay Ho District, Quảng An, Hanoi, Vietnam
Syrena Shopping Center (0.2 Miles)
West Lake (0.3 Miles)
Ho Tay Water Park (0.9 Miles)
Trinh Cong Son Walking Street (1.1 Miles)
Lotte Mall Tay Ho (1.4 Miles)
Tran Quoc Pagoda (1.8 Miles)
Room options
19
Executive Room, 4 Bedrooms
2 Extra-Large Double Beds
, 1 Large Double Bed
and 2 Single Beds
Sleeps 8
1938 ft²
BalconySeparate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
15
Premier Apartment, 2 Bedrooms
1 Extra-Large Double Bed
and 2 Single Beds
Sleeps 4
1324 ft²
BalconySeparate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
15
Executive Apartment, 3 Bedrooms
1 Extra-Large Double Bed
, 1 Large Double Bed
and 2 Single Beds
Sleeps 6
1625 ft²
BalconySeparate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
13
Deluxe Apartment, 1 Bedroom
1 Extra-Large Double Bed
Sleeps 2
785 ft²
BalconySeparate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
11
Executive Studio
1 Extra-Large Double Bed
Sleeps 2
409 ft²
Air ConditioningWi-Fi (Free)Kitchen
16
Executive Apartment, 2 Bedrooms
1 Extra-Large Double Bed
and 2 Single Beds
Sleeps 4
1033 ft²
BalconySeparate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
Guest reviews of Somerset West Point Hanoi
9.1
Superb
Based on 1,560 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Somerset West Point Hanoi earns strong praise for spacious, well-equipped apartment-style rooms, friendly service, and clean, modern facilities, with many guests highlighting good gyms and pools, West Lake views, and a convenient Tay Ho location.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
Somerset West Point Hanoi earns strong praise for spacious, well-equipped apartment-style rooms, friendly service, and clean, modern facilities, with many guests highlighting good gyms and pools, West Lake views, and a convenient Tay Ho location.
Some note traffic noise and distance from the Old Quarter, with taxis or Grab needed for most sights. Breakfast is widely described as tasty and suitable for international travelers, though a few found the buffet limited for longer stays, and occasional nearby construction or roadworks were mentioned. Expect a comfortable, service-focused stay in a relaxed West Lake area.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Guests praise a well-equipped gym and clean pool, and the property feels modern and suitable for longer stays. Occasional on-site renovations were noted.
Related guest reviews
10
Natasha
11 Dec 2023
·
Stayed 1 night
I was so surprised when I arrived in this hotel. Considering the cheap price I paid, I wasn't expecting a very nice hotel. I was very wrong. The suite was spacious and clean, the facilities were great and the staff were friendly and helpful. I will definitely stay here again. Hopefully I can stay for longer next time.
I was so surprised when I arrived in this hotel. Considering the cheap price I paid, I wasn't expecting a very nice hotel. I was very wrong. The suite was spacious and clean, the facilities were great and the staff were friendly and helpful. I will definitely stay here again. Hopefully I can stay for longer next time.
10
Trung
25 Aug 2023
·
Stayed 6 nights
Been here multiple times before; nice, clean, and spacious rooms; came back because of location; place was undergoing renovation for a Korean bbq restaurant; breakfast buffet was good for a short stay but limited for any stay beyond a few days.
Been here multiple times before; nice, clean, and spacious rooms; came back because of location; place was undergoing renovation for a Korean bbq restaurant; breakfast buffet was good for a short stay but limited for any stay beyond a few days.
10
Tim
1 Apr 2025
·
Stayed 3 nights
We traveled as a group of 10 but my family specifically was a family of 4 consisting of myself, my wife and our 2 children (15 yr old son and 12 yr old daughter). We had a room to ourselves with 1 king bed, 1 twin bed and 1 twin sofa bed. It was a tight fit but it's nothing we aren't unaccustomed to and we make it work. The room had all stated necessary amenities. The property was clean and the staff was friendly and polite. My son and I made use of the small but efficient gym, and my wife and daughter enjoyed the pool area. We did not eat on the property. There are 2 malls within walking distance for shopping or food. And there are plenty of places to eat or get coffee or tea nearby. It rained the last 2 days we were there but you may borrow an umbrella from the front door and can navigate the tunnels and covered areas so you don't really get wet. Or you can call a Grab to take you where you want to go under the hotels overhang area.
We traveled as a group of 10 but my family specifically was a family of 4 consisting of myself, my wife and our 2 children (15 yr old son and 12 yr old daughter). We had a room to ourselves with 1 king bed, 1 twin bed and 1 twin sofa bed. It was a tight fit but it's nothing we aren't unaccustomed to and we make it work. The room had all stated necessary amenities. The property was clean and the staff was friendly and polite. My son and I made use of the small but efficient gym, and my wife and daughter enjoyed the pool area. We did not eat on the property. There are 2 malls within walking distance for shopping or food. And there are plenty of places to eat or get coffee or tea nearby. It rained the last 2 days we were there but you may borrow an umbrella from the front door and can navigate the tunnels and covered areas so you don't really get wet. Or you can call a Grab to take you where you want to go under the hotels overhang area.
10
Peiching
23 Feb 2025
·
Stayed 1 night
酒店式公寓 很齊全 周邊很多餐廳
酒店式公寓 很齊全 周邊很多餐廳
10
traci
5 Apr 2025
·
Stayed 3 nights
**5-Star Review for Somerset West Point Aparthotel, Hanoi** I recently had the pleasure of staying at Somerset West Point in Hanoi, and I can confidently say it exceeded all my expectations! From the moment I arrived, the staff greeted me with warm smiles and exceptional service, making me feel right at home. The apartment itself was beautifully designed, spacious, and equipped with all the amenities one could ask for. The modern kitchen allowed me to prepare meals during my stay, and the comfortable living area was perfect for relaxing after a day of exploring the city. The views from my balcony were breathtaking, offering a stunning panorama of the bustling city below. One of the highlights of my stay was the on-site facilities. The fitness center was well-equipped, and the pool area was a serene escape, perfect for unwinding after a busy day. I also appreciated the complimentary breakfast, which offered a delightful selection of both local and international dishes. The location of Somerset West Point is another major plus. It's conveniently situated near many attractions, dining options, and shopping areas, making it easy to immerse myself in the vibrant culture of Hanoi. Overall, my experience at Somerset West Point was nothing short of amazing. I highly recommend this aparthotel to anyone looking for a luxurious and comfortable stay in Hanoi. I can't wait to return!
**5-Star Review for Somerset West Point Aparthotel, Hanoi** I recently had the pleasure of staying at Somerset West Point in Hanoi, and I can confidently say it exceeded all my expectations! From the moment I arrived, the staff greeted me with warm smiles and exceptional service, making me feel right at home. The apartment itself was beautifully designed, spacious, and equipped with all the amenities one could ask for. The modern kitchen allowed me to prepare meals during my stay, and the comfortable living area was perfect for relaxing after a day of exploring the city. The views from my balcony were breathtaking, offering a stunning panorama of the bustling city below. One of the highlights of my stay was the on-site facilities. The fitness center was well-equipped, and the pool area was a serene escape, perfect for unwinding after a busy day. I also appreciated the complimentary breakfast, which offered a delightful selection of both local and international dishes. The location of Somerset West Point is another major plus. It's conveniently situated near many attractions, dining options, and shopping areas, making it easy to immerse myself in the vibrant culture of Hanoi. Overall, my experience at Somerset West Point was nothing short of amazing. I highly recommend this aparthotel to anyone looking for a luxurious and comfortable stay in Hanoi. I can't wait to return!
10
Paul
1 Dec 2024
·
Stayed 3 nights
Great hotel, spacious rooms with great facilities. Have stayed before and will be back next time I am in town.
Great hotel, spacious rooms with great facilities. Have stayed before and will be back next time I am in town.
10
Takuya
27 Nov 2023
·
Stayed 2 nights
Facilities are clean and new, nice to stay long.
Facilities are clean and new, nice to stay long.
10
WingYan
17 Aug 2024
·
Stayed 4 nights
Wonderful experience. Good living environment and facilities. The swimming pool is clean and the gym room is good. The staff are nice.
Wonderful experience. Good living environment and facilities. The swimming pool is clean and the gym room is good. The staff are nice.
10
Loan
24 Mar 2025
·
Stayed 3 nights
Quick checkin. Everyone was polite and professional. Room is spacious. Lobby is beautifully decorated. We were on the 23rd floor but could still hear the traffic noise in our bedroom. Living room and kitchen area had a mildewy smell. Not sure if that came from the washer/dryer. Hotel was far from the old quarters and there were limited restaurants walking distance nearby.
Quick checkin. Everyone was polite and professional. Room is spacious. Lobby is beautifully decorated. We were on the 23rd floor but could still hear the traffic noise in our bedroom. Living room and kitchen area had a mildewy smell. Not sure if that came from the washer/dryer. Hotel was far from the old quarters and there were limited restaurants walking distance nearby.
10
Siu Yeung
4 Jan 2024
·
Stayed 2 nights
Nice clean large two-bedroom apartment for us. Good English and fast check in. Breakfast very good suit international travelers. Very good service, nice gym and pool, and everything up to expectations. Around 20 minutes drive to the old quarter tourist area, and there are restaurants around and also walking distance to the West Lake. Need to use Grab or taxi to go to other tourist areas. I would definitely stay again, as I am a bit overwhelmed by the traffic in the old quarter. See whether you want convenience or more relaxing area.
Nice clean large two-bedroom apartment for us. Good English and fast check in. Breakfast very good suit international travelers. Very good service, nice gym and pool, and everything up to expectations. Around 20 minutes drive to the old quarter tourist area, and there are restaurants around and also walking distance to the West Lake. Need to use Grab or taxi to go to other tourist areas. I would definitely stay again, as I am a bit overwhelmed by the traffic in the old quarter. See whether you want convenience or more relaxing area.
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews consistently describe rooms and common areas as very clean and well maintained. A few mention odors or a musty smell in some units.
Related guest reviews
10
LEE
22 Jan 2024
·
Stayed 14 nights
Excellent stay. Very clean, kind, and decent breakfast.
Excellent stay. Very clean, kind, and decent breakfast.
10
Natasha
11 Dec 2023
·
Stayed 1 night
I was so surprised when I arrived in this hotel. Considering the cheap price I paid, I wasn't expecting a very nice hotel. I was very wrong. The suite was spacious and clean, the facilities were great and the staff were friendly and helpful. I will definitely stay here again. Hopefully I can stay for longer next time.
I was so surprised when I arrived in this hotel. Considering the cheap price I paid, I wasn't expecting a very nice hotel. I was very wrong. The suite was spacious and clean, the facilities were great and the staff were friendly and helpful. I will definitely stay here again. Hopefully I can stay for longer next time.
2
KIL
7 Nov 2024
·
Stayed 2 nights
서머셋 웨스트포인트 하노이는 최악 입니다. 방음이 전혀 안되있어 옆방의 tv 소리도 들리며, 주변이 너무 더럽고 시끄럽고 이상한 냄새도 납니다. 또한 교통편도 너무 불편합니다
서머셋 웨스트포인트 하노이는 최악 입니다. 방음이 전혀 안되있어 옆방의 tv 소리도 들리며, 주변이 너무 더럽고 시끄럽고 이상한 냄새도 납니다. 또한 교통편도 너무 불편합니다
10
wonjung
6 Nov 2025
·
Stayed 1 night
객실이 깨끗하고 보기보다 넓어서 쾌적함
객실이 깨끗하고 보기보다 넓어서 쾌적함
8
Colin
1 Feb 2024
·
Stayed 1 night
Nice big room and very clean. It will be much better when the road work is finished.
Nice big room and very clean. It will be much better when the road work is finished.
10
KIL
22 Oct 2024
·
Stayed 2 nights
깨끗하고 직원들도 친절해서 편히 있었습니다
깨끗하고 직원들도 친절해서 편히 있었습니다
10
keiichi
30 Mar 2024
·
Stayed 4 nights
全体的に清潔で快適。朝ごはんは美味しい。特にミニバケットは美味しかった。
全体的に清潔で快適。朝ごはんは美味しい。特にミニバケットは美味しかった。
10
Hsiao-Fang
5 Nov 2025
·
Stayed 2 nights
客房乾淨 設備齊全 服務人員親切有禮
客房乾淨 設備齊全 服務人員親切有禮
10
Loan
24 Mar 2025
·
Stayed 3 nights
Quick checkin. Everyone was polite and professional. Room is spacious. Lobby is beautifully decorated. We were on the 23rd floor but could still hear the traffic noise in our bedroom. Living room and kitchen area had a mildewy smell. Not sure if that came from the washer/dryer. Hotel was far from the old quarters and there were limited restaurants walking distance nearby.
Quick checkin. Everyone was polite and professional. Room is spacious. Lobby is beautifully decorated. We were on the 23rd floor but could still hear the traffic noise in our bedroom. Living room and kitchen area had a mildewy smell. Not sure if that came from the washer/dryer. Hotel was far from the old quarters and there were limited restaurants walking distance nearby.
10
SUNGDONG
26 Jul 2024
·
Stayed 3 nights
깨끗하고 친절하고 좋았습니다. 바닥이 마루인데 맨발로 다녀도 때가 안묻네요. 레지던스라서 기본적인 그릇과 가위,칼,집게,큰냄비까지 구비되어 있어서 일정마무리하고 들어가는길에 먹을거 사가서 간단히 해먹기 좋았습니다. 세탁기도 있고 세제까지 제공해줘서 빨래도 하고 좋네요. 근처에 작은마트도 많고 주변상권도 좋아요. 한식아니면 안된다 하시는 분들은 밥해먹기 좋습니다. 에어컨도 빵빵하고 모든게 좋습니다. 호안끼엠에서 그랩 7만 아래로 나와요. 대가족 숙소로 너무 좋습니다.
깨끗하고 친절하고 좋았습니다. 바닥이 마루인데 맨발로 다녀도 때가 안묻네요. 레지던스라서 기본적인 그릇과 가위,칼,집게,큰냄비까지 구비되어 있어서 일정마무리하고 들어가는길에 먹을거 사가서 간단히 해먹기 좋았습니다. 세탁기도 있고 세제까지 제공해줘서 빨래도 하고 좋네요. 근처에 작은마트도 많고 주변상권도 좋아요. 한식아니면 안된다 하시는 분들은 밥해먹기 좋습니다. 에어컨도 빵빵하고 모든게 좋습니다. 호안끼엠에서 그랩 7만 아래로 나와요. 대가족 숙소로 너무 좋습니다.
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AI-generated summary based on recent guest reviews
Rooms
Spacious, apartment-style units with kitchens, laundry, and balconies, some with West Lake views, suit families and longer stays. Noise feedback is mixed: a few report traffic or weak soundproofing, while others found rooms quiet.
Related guest reviews
10
Natasha
11 Dec 2023
·
Stayed 1 night
I was so surprised when I arrived in this hotel. Considering the cheap price I paid, I wasn't expecting a very nice hotel. I was very wrong. The suite was spacious and clean, the facilities were great and the staff were friendly and helpful. I will definitely stay here again. Hopefully I can stay for longer next time.
I was so surprised when I arrived in this hotel. Considering the cheap price I paid, I wasn't expecting a very nice hotel. I was very wrong. The suite was spacious and clean, the facilities were great and the staff were friendly and helpful. I will definitely stay here again. Hopefully I can stay for longer next time.
10
Lindsay
9 Jun 2025
·
Stayed 3 nights
The location is great - right in Tay Ho and easy to find and get to. The property itself is right above a Starbucks so great place to work and grab a coffee - although why would you drink Starbucks in Vietnam?!? I was upgraded to a 2-bedroom room which was fine by me - high floor and large balcony overlooking West Lake. I need to give a special shout out to Nova at the reception desk. On Friday night, I left my phone in the Grab (I have NEVER DONE THIS!) and he immediately jumped online and on the phone trying to get in touch with Grab. He wasn't able to because their help center is only open during the day and it was after hours, but he did everything he could. Thankfully, the driver returned to the Somerset with my phone.
The location is great - right in Tay Ho and easy to find and get to. The property itself is right above a Starbucks so great place to work and grab a coffee - although why would you drink Starbucks in Vietnam?!? I was upgraded to a 2-bedroom room which was fine by me - high floor and large balcony overlooking West Lake. I need to give a special shout out to Nova at the reception desk. On Friday night, I left my phone in the Grab (I have NEVER DONE THIS!) and he immediately jumped online and on the phone trying to get in touch with Grab. He wasn't able to because their help center is only open during the day and it was after hours, but he did everything he could. Thankfully, the driver returned to the Somerset with my phone.
2
KIL
7 Nov 2024
·
Stayed 2 nights
서머셋 웨스트포인트 하노이는 최악 입니다. 방음이 전혀 안되있어 옆방의 tv 소리도 들리며, 주변이 너무 더럽고 시끄럽고 이상한 냄새도 납니다. 또한 교통편도 너무 불편합니다
서머셋 웨스트포인트 하노이는 최악 입니다. 방음이 전혀 안되있어 옆방의 tv 소리도 들리며, 주변이 너무 더럽고 시끄럽고 이상한 냄새도 납니다. 또한 교통편도 너무 불편합니다
10
Seungmo
7 Mar 2024
·
Stayed 3 nights
공간 여유롭고 청결하고 방음 잘 되어 조용하고. 더할 나위 없는 좋은 호텔입니다. 거기에 조식이 아주 알찹니다. 과한 음식 하나하나가 하이퀄리티였어요. 앞으로 하노이 방문에는 다른 곳 고민 안 하고 여기로 할 거예요.
공간 여유롭고 청결하고 방음 잘 되어 조용하고. 더할 나위 없는 좋은 호텔입니다. 거기에 조식이 아주 알찹니다. 과한 음식 하나하나가 하이퀄리티였어요. 앞으로 하노이 방문에는 다른 곳 고민 안 하고 여기로 할 거예요.
10
LING
29 Sept 2025
·
Stayed 3 nights
전망 좋음
전망 좋음
10
Stephen
30 Mar 2025
·
Stayed 11 nights
Apartment was very good for the price.
Apartment was very good for the price.
10
NAOMI
7 Jan 2025
·
Stayed 1 night
とっても広々していて、設備も整っていたので、1泊では利用しきれなく勿体なかった 分かってはいたけど、連泊する方におすすめします
とっても広々していて、設備も整っていたので、1泊では利用しきれなく勿体なかった 分かってはいたけど、連泊する方におすすめします
10
Paul
1 Dec 2024
·
Stayed 3 nights
Great hotel, spacious rooms with great facilities. Have stayed before and will be back next time I am in town.
Great hotel, spacious rooms with great facilities. Have stayed before and will be back next time I am in town.
10
Loan
24 Mar 2025
·
Stayed 3 nights
Quick checkin. Everyone was polite and professional. Room is spacious. Lobby is beautifully decorated. We were on the 23rd floor but could still hear the traffic noise in our bedroom. Living room and kitchen area had a mildewy smell. Not sure if that came from the washer/dryer. Hotel was far from the old quarters and there were limited restaurants walking distance nearby.
Quick checkin. Everyone was polite and professional. Room is spacious. Lobby is beautifully decorated. We were on the 23rd floor but could still hear the traffic noise in our bedroom. Living room and kitchen area had a mildewy smell. Not sure if that came from the washer/dryer. Hotel was far from the old quarters and there were limited restaurants walking distance nearby.
10
Siu Yeung
4 Jan 2024
·
Stayed 2 nights
Nice clean large two-bedroom apartment for us. Good English and fast check in. Breakfast very good suit international travelers. Very good service, nice gym and pool, and everything up to expectations. Around 20 minutes drive to the old quarter tourist area, and there are restaurants around and also walking distance to the West Lake. Need to use Grab or taxi to go to other tourist areas. I would definitely stay again, as I am a bit overwhelmed by the traffic in the old quarter. See whether you want convenience or more relaxing area.
Nice clean large two-bedroom apartment for us. Good English and fast check in. Breakfast very good suit international travelers. Very good service, nice gym and pool, and everything up to expectations. Around 20 minutes drive to the old quarter tourist area, and there are restaurants around and also walking distance to the West Lake. Need to use Grab or taxi to go to other tourist areas. I would definitely stay again, as I am a bit overwhelmed by the traffic in the old quarter. See whether you want convenience or more relaxing area.
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly, professional, and proactive, with quick check-in and help arranging requests or solving issues. Several guests commend staff by name.
Related guest reviews
10
Hatim
9 Mar 2025
·
Stayed 4 nights
Very nice stay at the Somerset Westpoint. A special Thank to the whole Team including Mr. Dat (Chris). They helped me a lot during my stay. I know the team from my past stays in Hanoi (at Sheraton). I would recommend this hotel to anyone. Doesn't matter if you are in Hanoi for Bussiness or leisure. Perfect location and great Team.
Very nice stay at the Somerset Westpoint. A special Thank to the whole Team including Mr. Dat (Chris). They helped me a lot during my stay. I know the team from my past stays in Hanoi (at Sheraton). I would recommend this hotel to anyone. Doesn't matter if you are in Hanoi for Bussiness or leisure. Perfect location and great Team.
10
Rie
27 Oct 2023
·
Stayed 4 nights
清潔で過ごしやすい部屋でした。 スタッフの対応も良かったです。 タクシーの手配も手際よく、満足でした。
清潔で過ごしやすい部屋でした。 スタッフの対応も良かったです。 タクシーの手配も手際よく、満足でした。
10
Lindsay
9 Jun 2025
·
Stayed 3 nights
The location is great - right in Tay Ho and easy to find and get to. The property itself is right above a Starbucks so great place to work and grab a coffee - although why would you drink Starbucks in Vietnam?!? I was upgraded to a 2-bedroom room which was fine by me - high floor and large balcony overlooking West Lake. I need to give a special shout out to Nova at the reception desk. On Friday night, I left my phone in the Grab (I have NEVER DONE THIS!) and he immediately jumped online and on the phone trying to get in touch with Grab. He wasn't able to because their help center is only open during the day and it was after hours, but he did everything he could. Thankfully, the driver returned to the Somerset with my phone.
The location is great - right in Tay Ho and easy to find and get to. The property itself is right above a Starbucks so great place to work and grab a coffee - although why would you drink Starbucks in Vietnam?!? I was upgraded to a 2-bedroom room which was fine by me - high floor and large balcony overlooking West Lake. I need to give a special shout out to Nova at the reception desk. On Friday night, I left my phone in the Grab (I have NEVER DONE THIS!) and he immediately jumped online and on the phone trying to get in touch with Grab. He wasn't able to because their help center is only open during the day and it was after hours, but he did everything he could. Thankfully, the driver returned to the Somerset with my phone.
10
Uwe
13 Dec 2023
·
Stayed 6 nights
Schönes, Modernes Hotel. Das Personal ist sehr hilfsbereit und beflissen. Besonders kompetent ist Herr Chris Ngo. Er konnte all unsere Probleme lösen. Bei der Organisation von Tagestouren war stets der ideale Ansprechpartner.
Schönes, Modernes Hotel. Das Personal ist sehr hilfsbereit und beflissen. Besonders kompetent ist Herr Chris Ngo. Er konnte all unsere Probleme lösen. Bei der Organisation von Tagestouren war stets der ideale Ansprechpartner.
10
KIL
22 Oct 2024
·
Stayed 2 nights
깨끗하고 직원들도 친절해서 편히 있었습니다
깨끗하고 직원들도 친절해서 편히 있었습니다
10
Hsiao-Fang
5 Nov 2025
·
Stayed 2 nights
客房乾淨 設備齊全 服務人員親切有禮
客房乾淨 設備齊全 服務人員親切有禮
10
Loan
24 Mar 2025
·
Stayed 3 nights
Quick checkin. Everyone was polite and professional. Room is spacious. Lobby is beautifully decorated. We were on the 23rd floor but could still hear the traffic noise in our bedroom. Living room and kitchen area had a mildewy smell. Not sure if that came from the washer/dryer. Hotel was far from the old quarters and there were limited restaurants walking distance nearby.
Quick checkin. Everyone was polite and professional. Room is spacious. Lobby is beautifully decorated. We were on the 23rd floor but could still hear the traffic noise in our bedroom. Living room and kitchen area had a mildewy smell. Not sure if that came from the washer/dryer. Hotel was far from the old quarters and there were limited restaurants walking distance nearby.
10
Johan
14 Mar 2024
·
Stayed 2 nights
Jeg bestilte et værelse på dette hotel til mig og min kæreste. Dagen før check in spurgte jeg om de kunnd gøre værelset romantisk til vores ankomst og det gjorde de til et helt niveau som jeg slet ikke havde regnet med eller forventet. Alt var udført til perfektion og jeg er meget meget meget tilfreds og evigt taknemmelig. Jeg vil klart benytte mig af dette hotel en anden gang og vil også anbefale det til familie og venner som skulle rejse til Hanoi i fremtiden. Tak for et godt ophold hvor alt bare var 5/5.
Jeg bestilte et værelse på dette hotel til mig og min kæreste. Dagen før check in spurgte jeg om de kunnd gøre værelset romantisk til vores ankomst og det gjorde de til et helt niveau som jeg slet ikke havde regnet med eller forventet. Alt var udført til perfektion og jeg er meget meget meget tilfreds og evigt taknemmelig. Jeg vil klart benytte mig af dette hotel en anden gang og vil også anbefale det til familie og venner som skulle rejse til Hanoi i fremtiden. Tak for et godt ophold hvor alt bare var 5/5.
10
Siu Yeung
4 Jan 2024
·
Stayed 2 nights
Nice clean large two-bedroom apartment for us. Good English and fast check in. Breakfast very good suit international travelers. Very good service, nice gym and pool, and everything up to expectations. Around 20 minutes drive to the old quarter tourist area, and there are restaurants around and also walking distance to the West Lake. Need to use Grab or taxi to go to other tourist areas. I would definitely stay again, as I am a bit overwhelmed by the traffic in the old quarter. See whether you want convenience or more relaxing area.
Nice clean large two-bedroom apartment for us. Good English and fast check in. Breakfast very good suit international travelers. Very good service, nice gym and pool, and everything up to expectations. Around 20 minutes drive to the old quarter tourist area, and there are restaurants around and also walking distance to the West Lake. Need to use Grab or taxi to go to other tourist areas. I would definitely stay again, as I am a bit overwhelmed by the traffic in the old quarter. See whether you want convenience or more relaxing area.
10
David
2 Jan 2024
·
Stayed 1 night
Friendly and helpful staff, good customer service
Friendly and helpful staff, good customer service
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AI-generated summary based on recent guest reviews
Location
In Tay Ho near West Lake, close to cafes, restaurants, and some shopping, but a drive from the Old Quarter so most trips use Grab or taxis. Several mention nearby construction or roadworks.
Related guest reviews
10
Adriana
27 Nov 2023
·
Stayed 3 nights
Property was nice and clean. Just the construction around the property was not good.
Property was nice and clean. Just the construction around the property was not good.
10
Lindsay
9 Jun 2025
·
Stayed 3 nights
The location is great - right in Tay Ho and easy to find and get to. The property itself is right above a Starbucks so great place to work and grab a coffee - although why would you drink Starbucks in Vietnam?!? I was upgraded to a 2-bedroom room which was fine by me - high floor and large balcony overlooking West Lake. I need to give a special shout out to Nova at the reception desk. On Friday night, I left my phone in the Grab (I have NEVER DONE THIS!) and he immediately jumped online and on the phone trying to get in touch with Grab. He wasn't able to because their help center is only open during the day and it was after hours, but he did everything he could. Thankfully, the driver returned to the Somerset with my phone.
The location is great - right in Tay Ho and easy to find and get to. The property itself is right above a Starbucks so great place to work and grab a coffee - although why would you drink Starbucks in Vietnam?!? I was upgraded to a 2-bedroom room which was fine by me - high floor and large balcony overlooking West Lake. I need to give a special shout out to Nova at the reception desk. On Friday night, I left my phone in the Grab (I have NEVER DONE THIS!) and he immediately jumped online and on the phone trying to get in touch with Grab. He wasn't able to because their help center is only open during the day and it was after hours, but he did everything he could. Thankfully, the driver returned to the Somerset with my phone.
10
sangyong
20 Dec 2024
·
Stayed 4 nights
가족여행 최고의 숙소네요, 주위 음식점 및 마트도 가까운데 모든게 다 있네요.
가족여행 최고의 숙소네요, 주위 음식점 및 마트도 가까운데 모든게 다 있네요.
10
Yongwook
11 Nov 2023
·
Stayed 4 nights
직원들 모두 친절하고 가족단위 여행객에게는 최상의 호텔이네요. 조식도 괜찮았고 주변에 카페, 식당 등이 있어 좋았어요. 주요 관광지에서는 다소 떨어져 있지만 상대적으로 조용한 장저이 있네요. 하노이 재방문 시 다시 묵고싶은 호텔입니다.
직원들 모두 친절하고 가족단위 여행객에게는 최상의 호텔이네요. 조식도 괜찮았고 주변에 카페, 식당 등이 있어 좋았어요. 주요 관광지에서는 다소 떨어져 있지만 상대적으로 조용한 장저이 있네요. 하노이 재방문 시 다시 묵고싶은 호텔입니다.
10
Tim
1 Apr 2025
·
Stayed 3 nights
We traveled as a group of 10 but my family specifically was a family of 4 consisting of myself, my wife and our 2 children (15 yr old son and 12 yr old daughter). We had a room to ourselves with 1 king bed, 1 twin bed and 1 twin sofa bed. It was a tight fit but it's nothing we aren't unaccustomed to and we make it work. The room had all stated necessary amenities. The property was clean and the staff was friendly and polite. My son and I made use of the small but efficient gym, and my wife and daughter enjoyed the pool area. We did not eat on the property. There are 2 malls within walking distance for shopping or food. And there are plenty of places to eat or get coffee or tea nearby. It rained the last 2 days we were there but you may borrow an umbrella from the front door and can navigate the tunnels and covered areas so you don't really get wet. Or you can call a Grab to take you where you want to go under the hotels overhang area.
We traveled as a group of 10 but my family specifically was a family of 4 consisting of myself, my wife and our 2 children (15 yr old son and 12 yr old daughter). We had a room to ourselves with 1 king bed, 1 twin bed and 1 twin sofa bed. It was a tight fit but it's nothing we aren't unaccustomed to and we make it work. The room had all stated necessary amenities. The property was clean and the staff was friendly and polite. My son and I made use of the small but efficient gym, and my wife and daughter enjoyed the pool area. We did not eat on the property. There are 2 malls within walking distance for shopping or food. And there are plenty of places to eat or get coffee or tea nearby. It rained the last 2 days we were there but you may borrow an umbrella from the front door and can navigate the tunnels and covered areas so you don't really get wet. Or you can call a Grab to take you where you want to go under the hotels overhang area.
8
Colin
1 Feb 2024
·
Stayed 1 night
Nice big room and very clean. It will be much better when the road work is finished.
Nice big room and very clean. It will be much better when the road work is finished.
10
SUN HEE
2 Nov 2024
·
Stayed 2 nights
주변에 맛집이 있어 좋았고 이동도 좋았음
주변에 맛집이 있어 좋았고 이동도 좋았음
10
Peiching
23 Feb 2025
·
Stayed 1 night
酒店式公寓 很齊全 周邊很多餐廳
酒店式公寓 很齊全 周邊很多餐廳
10
Loan
24 Mar 2025
·
Stayed 3 nights
Quick checkin. Everyone was polite and professional. Room is spacious. Lobby is beautifully decorated. We were on the 23rd floor but could still hear the traffic noise in our bedroom. Living room and kitchen area had a mildewy smell. Not sure if that came from the washer/dryer. Hotel was far from the old quarters and there were limited restaurants walking distance nearby.
Quick checkin. Everyone was polite and professional. Room is spacious. Lobby is beautifully decorated. We were on the 23rd floor but could still hear the traffic noise in our bedroom. Living room and kitchen area had a mildewy smell. Not sure if that came from the washer/dryer. Hotel was far from the old quarters and there were limited restaurants walking distance nearby.
10
Siu Yeung
4 Jan 2024
·
Stayed 2 nights
Nice clean large two-bedroom apartment for us. Good English and fast check in. Breakfast very good suit international travelers. Very good service, nice gym and pool, and everything up to expectations. Around 20 minutes drive to the old quarter tourist area, and there are restaurants around and also walking distance to the West Lake. Need to use Grab or taxi to go to other tourist areas. I would definitely stay again, as I am a bit overwhelmed by the traffic in the old quarter. See whether you want convenience or more relaxing area.
Nice clean large two-bedroom apartment for us. Good English and fast check in. Breakfast very good suit international travelers. Very good service, nice gym and pool, and everything up to expectations. Around 20 minutes drive to the old quarter tourist area, and there are restaurants around and also walking distance to the West Lake. Need to use Grab or taxi to go to other tourist areas. I would definitely stay again, as I am a bit overwhelmed by the traffic in the old quarter. See whether you want convenience or more relaxing area.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is commonly praised for taste and decent variety, including options for international travelers. A few felt the buffet became limited over longer stays.
Related guest reviews
10
LEE
22 Jan 2024
·
Stayed 14 nights
Excellent stay. Very clean, kind, and decent breakfast.
Excellent stay. Very clean, kind, and decent breakfast.
10
Trung
25 Aug 2023
·
Stayed 6 nights
Been here multiple times before; nice, clean, and spacious rooms; came back because of location; place was undergoing renovation for a Korean bbq restaurant; breakfast buffet was good for a short stay but limited for any stay beyond a few days.
Been here multiple times before; nice, clean, and spacious rooms; came back because of location; place was undergoing renovation for a Korean bbq restaurant; breakfast buffet was good for a short stay but limited for any stay beyond a few days.
10
Yongwook
11 Nov 2023
·
Stayed 4 nights
직원들 모두 친절하고 가족단위 여행객에게는 최상의 호텔이네요. 조식도 괜찮았고 주변에 카페, 식당 등이 있어 좋았어요. 주요 관광지에서는 다소 떨어져 있지만 상대적으로 조용한 장저이 있네요. 하노이 재방문 시 다시 묵고싶은 호텔입니다.
직원들 모두 친절하고 가족단위 여행객에게는 최상의 호텔이네요. 조식도 괜찮았고 주변에 카페, 식당 등이 있어 좋았어요. 주요 관광지에서는 다소 떨어져 있지만 상대적으로 조용한 장저이 있네요. 하노이 재방문 시 다시 묵고싶은 호텔입니다.
10
Seungmo
7 Mar 2024
·
Stayed 3 nights
공간 여유롭고 청결하고 방음 잘 되어 조용하고. 더할 나위 없는 좋은 호텔입니다. 거기에 조식이 아주 알찹니다. 과한 음식 하나하나가 하이퀄리티였어요. 앞으로 하노이 방문에는 다른 곳 고민 안 하고 여기로 할 거예요.
공간 여유롭고 청결하고 방음 잘 되어 조용하고. 더할 나위 없는 좋은 호텔입니다. 거기에 조식이 아주 알찹니다. 과한 음식 하나하나가 하이퀄리티였어요. 앞으로 하노이 방문에는 다른 곳 고민 안 하고 여기로 할 거예요.
10
Christopher Michael
9 Jan 2025
·
Stayed 3 nights
The friendly staff, the delicious food and our spacious room were what made our stay really enjoyable. We will definitely come back again.
The friendly staff, the delicious food and our spacious room were what made our stay really enjoyable. We will definitely come back again.
10
traci
5 Apr 2025
·
Stayed 3 nights
**5-Star Review for Somerset West Point Aparthotel, Hanoi** I recently had the pleasure of staying at Somerset West Point in Hanoi, and I can confidently say it exceeded all my expectations! From the moment I arrived, the staff greeted me with warm smiles and exceptional service, making me feel right at home. The apartment itself was beautifully designed, spacious, and equipped with all the amenities one could ask for. The modern kitchen allowed me to prepare meals during my stay, and the comfortable living area was perfect for relaxing after a day of exploring the city. The views from my balcony were breathtaking, offering a stunning panorama of the bustling city below. One of the highlights of my stay was the on-site facilities. The fitness center was well-equipped, and the pool area was a serene escape, perfect for unwinding after a busy day. I also appreciated the complimentary breakfast, which offered a delightful selection of both local and international dishes. The location of Somerset West Point is another major plus. It's conveniently situated near many attractions, dining options, and shopping areas, making it easy to immerse myself in the vibrant culture of Hanoi. Overall, my experience at Somerset West Point was nothing short of amazing. I highly recommend this aparthotel to anyone looking for a luxurious and comfortable stay in Hanoi. I can't wait to return!
**5-Star Review for Somerset West Point Aparthotel, Hanoi** I recently had the pleasure of staying at Somerset West Point in Hanoi, and I can confidently say it exceeded all my expectations! From the moment I arrived, the staff greeted me with warm smiles and exceptional service, making me feel right at home. The apartment itself was beautifully designed, spacious, and equipped with all the amenities one could ask for. The modern kitchen allowed me to prepare meals during my stay, and the comfortable living area was perfect for relaxing after a day of exploring the city. The views from my balcony were breathtaking, offering a stunning panorama of the bustling city below. One of the highlights of my stay was the on-site facilities. The fitness center was well-equipped, and the pool area was a serene escape, perfect for unwinding after a busy day. I also appreciated the complimentary breakfast, which offered a delightful selection of both local and international dishes. The location of Somerset West Point is another major plus. It's conveniently situated near many attractions, dining options, and shopping areas, making it easy to immerse myself in the vibrant culture of Hanoi. Overall, my experience at Somerset West Point was nothing short of amazing. I highly recommend this aparthotel to anyone looking for a luxurious and comfortable stay in Hanoi. I can't wait to return!
10
keiichi
30 Mar 2024
·
Stayed 4 nights
全体的に清潔で快適。朝ごはんは美味しい。特にミニバケットは美味しかった。
全体的に清潔で快適。朝ごはんは美味しい。特にミニバケットは美味しかった。
8
Akiko
16 Jun 2024
·
Stayed 1 night
The noodles for breakfast are tasty!
The noodles for breakfast are tasty!
10
Siu Yeung
4 Jan 2024
·
Stayed 2 nights
Nice clean large two-bedroom apartment for us. Good English and fast check in. Breakfast very good suit international travelers. Very good service, nice gym and pool, and everything up to expectations. Around 20 minutes drive to the old quarter tourist area, and there are restaurants around and also walking distance to the West Lake. Need to use Grab or taxi to go to other tourist areas. I would definitely stay again, as I am a bit overwhelmed by the traffic in the old quarter. See whether you want convenience or more relaxing area.
Nice clean large two-bedroom apartment for us. Good English and fast check in. Breakfast very good suit international travelers. Very good service, nice gym and pool, and everything up to expectations. Around 20 minutes drive to the old quarter tourist area, and there are restaurants around and also walking distance to the West Lake. Need to use Grab or taxi to go to other tourist areas. I would definitely stay again, as I am a bit overwhelmed by the traffic in the old quarter. See whether you want convenience or more relaxing area.
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AI-generated summary based on recent guest reviews
8
Yen Yuin
4 Jan 2023
·
Stayed 2 nights
The place is comfortable and clean
The place is comfortable and clean
Property policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
Check-in from 14:00
Before 12:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Somerset West Point Hanoi
Is parking available at the property?
Yes, free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
Buffet breakfasts are available daily from 6:30 AM to 9:00 AM for a fee of approximately VND 375,000 for adults and VND 188,000 for children.
Does the property allow pets?
Yes, pets are allowed with a fee of VND 567,000 per pet, per night. Service animals are exempt from this fee.
What are the standard check-in and check-out times?
Check-in is at 14:00 and check-out is at 12:00. Early or late check-in/check-out may be available upon request and could incur additional charges.
Is there an airport shuttle service available?
Yes, airport shuttle services are available for a fee of VND 924,000 per vehicle (one-way). Guests must contact the property with arrival details before travel.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities. Additional accessibility features may be available upon request.
What is the location of the property in relation to key landmarks?
The property is located in Tay Ho, Hanoi, within a 5-minute drive of West Lake and Ho Chi Minh Mausoleum. It is approximately 2.7 miles from Dong Xuan Market and 2.8 miles from Quan Chuong Gate.
Does the property have a swimming pool?
Yes, there is an outdoor swimming pool available, with access from 6 AM to 10 PM.
What are the policies for guests staying with children?
Children 5 years old or younger stay free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds or cribs?
Rollaway beds are available for a fee of VND 737,100 per day. Advance request or confirmation is required for rollaway beds.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-20: NO DATA
- 2026-10-21: 107.95214205551149USD
- 2026-10-22: 95.34679954833985USD
- 2026-10-23: 168.6737039154053USD
- 2026-10-24: 180.56323990402223USD
- 2026-10-25: 102.06413635253907USD
- 2026-10-26: 95.00709998931886USD
- 2026-10-27: 94.24277598152162USD
- 2026-10-28: 102.3342007587433USD
- 2026-10-29: 102.13975370063783USD
- 2026-10-30: 109.16152253723145USD
- 2026-10-31: 95.33403810310364USD
- 2026-11-01: 95.87417548599244USD
- 2026-11-02: 102.13975370063783USD
- 2026-11-03: 102.3342007587433USD
- 2026-11-04: 102.13975370063783USD
- 2026-11-05: 108.07346577529908USD
- 2026-11-06: 110.4392354587555USD
- 2026-11-07: 94.44902459106446USD
- 2026-11-08: 97.28932463035584USD
- 2026-11-09: 101.19452399368286USD
- 2026-11-10: 111.61954487113954USD
- 2026-11-11: 124.81587342109681USD
- 2026-11-12: 127.77612590332032USD
- 2026-11-13: 143.19612557258606USD
- 2026-11-14: 96.70560635490418USD
- 2026-11-15: 96.70560635490418USD
- 2026-11-16: 117.41523793029786USD
- 2026-11-17: 114.67336985778809USD
- 2026-11-18: 114.29727146873475USD
- 2026-11-19: 95.00709998931886USD
- 2026-11-20: 100.85481586418153USD
- 2026-11-21: 102.85274053115846USD
- 2026-11-22: 94.13358806190492USD
- 2026-11-23: 102.72310344543457USD
- 2026-11-24: 103.60881973686219USD
- 2026-11-25: 100.73349214439392USD
- 2026-11-26: 96.70560635490418USD
- 2026-11-27: 100.73349214439392USD
- 2026-11-28: 95.75534577598572USD
- 2026-11-29: 94.13358806190492USD
- 2026-11-30: 100.85481586418153USD
- 2026-12-01: 129.2198575996399USD
- 2026-12-02: 126.5323092315674USD
- 2026-12-03: 124.36698594245911USD
- 2026-12-04: 134.50471574821472USD
- 2026-12-05: 114.29727146873475USD
- 2026-12-06: 116.26972466812134USD
- 2026-12-07: 127.77612590332032USD
- 2026-12-08: 127.77612590332032USD
- 2026-12-09: 127.77612590332032USD
- 2026-12-10: 129.2198575996399USD
- 2026-12-11: 127.77612590332032USD
- 2026-12-12: 116.26972466812134USD
- 2026-12-13: 117.41523793029786USD
- 2026-12-14: 127.77612590332032USD
- 2026-12-15: 127.77612590332032USD
- 2026-12-16: 125.38608461952211USD
- 2026-12-17: 103.60881973686219USD
- 2026-12-18: 103.25699294815064USD
- 2026-12-19: 97.28932463035584USD
- 2026-12-20: 94.00013711242677USD
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Host has indicated there is a carbon monoxide detector on the property
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
- Pool access available from 6 AM to 10 PM.
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property is professionally cleaned.
- Fee for buffet breakfast: approximately VND 375000 for adults and VND 188000 for children
- Airport shuttle fee: VND 924000 per vehicle (one-way)
- Pet fee: VND 567000 per pet, per night
- Rollaway bed fee: VND 737100 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Services
Dry cleaning
Housekeeping
Currency exchange
Safe-deposit box
ATM/Cash machine
Bicycle rental
Luggage storage
Self laundry
24-Hour Front Desk
Parking
Parking
Airport shuttle
Free parking
Parking Onsite
General
Restaurant
Non-smoking rooms
Sauna
Steam room
Kids club
Family room
Activities
Swimming pool
Pool outdoor
Terrace
Fitness Center (nearby)
Internet
Free wi-fi