Is parking available at the hotel?

Valet parking is available for USD 105 per night, which includes in/out privileges. No reservation is required.

What breakfast options are offered?

Full breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 1:00 PM for a fee of approximately USD 15 to 43 for adults and children.

Are pets allowed at the property?

Pets are allowed with a fee of USD 100 per pet, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 4:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Elevators are available for easy access to different floors.

Where is the hotel located in relation to key landmarks?

The hotel is located in the heart of San Francisco, just a 1-minute drive from San Francisco City Hall and 6 minutes from Pier 39. It is also 2.9 miles from Golden Gate Park and 5 miles from Golden Gate Bridge.

What are the policies regarding children staying at the hotel?

Up to 2 children aged 17 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Experience Comfort at San Francisco Proper Hotel

Average nightly price at San Francisco Proper Hotel, a Member of Design Hotels by month, last 12 months (USD)
Month	Average price
January	$345
February	$257
March	$358
April	$281
May	$271
June	$369
July	$271
August	$323
September	$375
October	$394
November	$288
December	$220

What guests think

At San Francisco Proper Hotel, a Member of Design Hotels, guests consistently praise the standout rooftop and gym, while many also flag the surrounding neighborhood’s safety and the high, sometimes slow valet parking.

Food and drink get strong feedback, though closures for private events, limited or inconsistent room service, and higher prices come up. Rooms are stylish and comfortable but generally small, with some reports of hallway or street noise. Service is widely described as warm and accommodating, yet a few guests experienced slow responses or poor communication. Expect a design-forward stay with good amenities in a challenging area.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop bar and on-site spaces are popular, and the gym is frequently praised. However, the rooftop is sometimes closed for private events, valet parking is expensive and can be slow, and the house car or shuttle is appreciated when available.

Related guest reviews

2

Fidel

Aug 30, 2025

·

Stayed 2 nights

In addition to the hotel being in an unsafe area. The parking was inconvenient, parking valet cost $100/night and the closest parking was a 10 minute walk which ran $30/night (good deal, I grew up in LA). The hotel itself was flooded with transients (unhoused or whatever y’all are calling them these days) throughout the perimeter. At one point, I looked out my window and saw San Francisco PD Vice and Norco unit setting up for a sting (God bless SFPD). The AC did not work as soon as I entered my room, I put in a request for the AC to be addressed. I waited several hours and had no one response to the room. I finally phoned the front desk. They stated, I spoke with artificial intelligence and they did not receive the request. They did not know that I had an issue with the AC in my room. In addition, it was past 5 PM. Therefore, they did not have maintenance personnel to address the HVAC issue. The only positive, was I got my room comped. I ended up staying at the W SF. Anyone looking for a good hotel in San Francisco please consider the W San Francisco.

6

Jennifer

Dec 11, 2023

·

Stayed 2 nights

The hotel itself is lovely, comfortable and clean. However parking at the hotel is $89 each night, which is insane. I would understand $50, but $90 is ridiculous. And for that sum, it took the valet 45 minutes (!!) to bring my car to the hotel. They warn you it will take half an hour, but it was longer. Would not ever stay here again due to the inconvenience and cost of parking.

10

Lisa

Jul 2, 2024

·

Stayed 2 nights

Loved the hotel, design, service and food. Rooms aren’t big but well designed. The neighborhood is a little suspect, but they provide complimentary car service within 3 miles of hotel which was great.

6

Tyler

Aug 28, 2025

·

Stayed 2 nights

Chose this place because of the roof top bar and dining and it was closed. Would have selected differently next time because of the location.

10

Lasandra

Mar 5, 2025

·

Stayed 1 night

Rooftop was amazing. Ambiance was incredible view of the city. Hotel room was clean, very funky architecture and design and all the breakfast. Yum Yum Yum we will be back soon.

8

fot

Jul 22, 2023

·

Stayed 2 nights

First, the good: This boutique hotel is so cute. The staff are wonderful, and the hotel car was convenient for a few trips out to different locations in San Fran. The gym is perfect and has all the equipment you could need in a cool setting. We ate breakfast at the hotel restaurant and were very impressed with the food—wonderful flavor combinations. The Aesop bath amenities also brought a nice spa-like vibe to our room/stay, making it feel luxurious. The not so good: We had one really horrible night because of loud post-concert patrons in the hallways from midnight to 3:00 am. The second night was much better. The worst part of this hotel is the location, which is something we probably should have investigated before booking. The streets are empty of pedestrians but full of unhoused persons (some of which were exhibiting aggressive behaviors like throwing rocks or fighting), so it was not a location where you felt comfortable walking. In sum, the hotel and its amenities are wonderful but the location is shady, not allowing for direct walking exploration/enjoyment of the immediate neighborhood (which for us is part of the fun of visiting new places).

10

Brenda

Sep 22, 2025

·

Stayed 3 nights

The room was very comfortable, the staff was friendly and went above whenever possible, the rooftop bar is beautiful and the gym has one of the nicest I have ever been in.

10

Joe

Sep 23, 2025

·

Stayed 2 nights

Everything about this hotel was nice. From the staff to the room to the service. Great gym as well. Good location

6

Damaris

Jun 22, 2025

·

Stayed 1 night

Unfortunately the area around the property did not feel very safe. We saw people shooting up in the street. The room itself had hair on the nightstand and sheets and bathroom counter. The staff was very friendly and helpful. We couldn’t enjoy the rooftop for the one night we were there because it was closed off for a private event and the next day we found out it didn’t open until the evening after we left. We called the front desk for ice because there is no ice machine and it took an hour. Overall for what we paid we would’ve been better off paying way less and getting the same if not a better stay

10

Abby

May 14, 2025

·

Stayed 1 night

Great place to stay! Short walk to Orpheum Theater! Great rooftop bar. Would definitely stay again!!!!

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Cleanliness

Most reviews describe clean, well-maintained rooms and public areas. A few guests reported issues such as stray hairs, dust, or in one case bed bugs.

Related guest reviews

10

Michael

Aug 15, 2024

·

Stayed 4 nights

This was my first time staying at the Proper. I really didn’t know what to expect. I was extremely surprised at how clean the facility is and how will maintain the rooms are. The staff are extremely friendly and courteous and go out of their way to be helpful. The food is excellent. I definitely recommend this unique hotel for anybody looking for a good value for money accommodation.

8

Thomas

Oct 15, 2024

·

Stayed 2 nights

Room design (form and function) and cleanliness were quality.

4

Eric

Nov 14, 2023

·

Stayed 1 night

The hotel was dirty

10

Debra

Oct 7, 2023

·

Stayed 2 nights

This hotel is adorable! The artwork and the decor are wonderful. The room was very quiet and had a great nights sleep.

10

Aaron

Oct 12, 2025

·

Stayed 1 night

Clean room/efficient checking process!

8

Thomas

Oct 27, 2024

·

Stayed 1 night

Room design and cleanliness were top quality. Service was solid; housekeeping in particular were excellent. The biggest problem the hotel has isn’t really one it can do much about— the Market Street side of the building is inaccessible due to a semipermanent encampment of unhoused people.

2

Angela

Aug 6, 2025

·

Stayed 2 nights

BED BUG INFESTATION Crack heads homeless outside shooting meth drugs!!!!! Stay away!!!!!!!!!!!!

6

Damaris

Jun 22, 2025

·

Stayed 1 night

Unfortunately the area around the property did not feel very safe. We saw people shooting up in the street. The room itself had hair on the nightstand and sheets and bathroom counter. The staff was very friendly and helpful. We couldn’t enjoy the rooftop for the one night we were there because it was closed off for a private event and the next day we found out it didn’t open until the evening after we left. We called the front desk for ice because there is no ice machine and it took an hour. Overall for what we paid we would’ve been better off paying way less and getting the same if not a better stay

10

Kathryn

Dec 23, 2024

·

Stayed 2 nights

This hotel has a lot of style & is clean & comfortable. I appreciated the Aesop products in the bathroom. Housekeeping every day! Almost unheard of now. The staff was friendly & helpful. People love to complain about SF Civic Center, but I walked to the ballet and back alone at night & had no problems. In fact the whole area looked cleaner to me. I’m rooting for San Francisco to make a come back! In any case, I’d stay at Hotel Proper again.

10

Kali

Nov 9, 2025

·

Stayed 1 night

Staff was great. Rooms were clean and decor was beautiful.

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Rooms

Rooms are stylish and comfortable but generally small; some guests noted thin sound insulation or late-night noise. Beds are often praised, though a few found them less comfortable.

Related guest reviews

10

Bernardo

Aug 1, 2025

·

Stayed 1 night

Arrived early and my room wasnt ready but they helped get me checked in and texted me when it was ready. The staff was super friendly and they provided a glass of champagne while i sat around, that was nice. My rooms ac wasnt working but the room never got too hot or cold so i didnt complain, besides that the room was good and the bed was comfortable. I got some room credit but didnt use much of it due to the prices at the minibar, but honestly ive seen higher prices elsewhere. Parking is expensive though, if you’re driving be aware.

8

Kim

Dec 4, 2024

·

Stayed 1 night

The hotel itself is great. Very chic and bed was amazingly comfortable. Restaurant was really good and service was great. The area is not the best but they are working hard to keep it safe. For business travel it’s great just don’t expect to go out walking at night unless your very familiar with the area.

8

Steven

Jun 7, 2024

·

Stayed 4 nights

Overall, the SF Proper is a hotel with incredible service and amenities in a not so ideal location. The good: - great room service - great shower - complementary bottled still water - a lovely rooftop restaurant - shuttle service to any place within 5 miles The bad: - plenty of homelessness around the hotel - slightly thin noise protection in the rooms 4.3/5 stars

2

Marissa

Nov 15, 2024

·

Stayed 1 night

Horrible location!! Tiny rooms dark and dusty . View of homeless . Very sad anniversary was ruined !

8

Paul

Mar 28, 2025

·

Stayed 1 night

The hotel itself is super cute. The rooms are modestly sized but have a really cool decor. The rooftop bar / space is wonderful. The staff was helpful and the room was clean upon arrival. My only complaint about the hotel was that they nicked me $110 for valet parking. Ouch! Seems unreasonable for an overnight spot. The area around the hotel is filled with homeless, drug addled zombies who have no respect for the city. Definitely not safe to walk. This is unfortunate because the hotel is in a great location for enjoying Union Square and a couple of great venues for entertainment close by. Not much the hotel can do about this, but SF needs to do a better job of cleaning up the area.

4

Abigail

Jun 7, 2023

·

Stayed 5 nights

I’m a big fan of Kelly Wearstler’s designs and love boutique hotels because they have the ability to personalize your stay and make it special. The rooms were tiny which they can’t change, but they can update their mattresses to be more comfortable. Aside from cool decor this hotel lacked personal touches to overcome the fact that their customers are there despite the homeless problem surrounding the building. Spend a few nights in Madison de la luz in New Orleans and you’ll understand that the personal touches matter just as much as cool wallpaper or a nice lobby. We switched hotels after 2 sleepless nights to a hotel that had better mattresses, more room to feel comfortable and fewer homeless people.

8

Tonya

Jan 3, 2024

·

Stayed 1 night

Hotel is located close to the tenderloin, which isn’t the greatest section of town. I also didn’t find the main lobby to be a very comfortable place to lounge. The rooms were nice. Small but very cozy and comfortable. We were on the fifth floor, and couldn’t hear any noise from outside, which was fabulous, one of the reasons we booked the hotel was for the rooftop lounge. However, they were having a New Year’s Eve party and unless we had tickets $250) we weren’t allowed up there. Overall a decent hotel, but probably not my favorite.

8

Lynn

Oct 11, 2024

·

Stayed 3 nights

This is such a gorgeous hotel — every turn of the eye is filled with tasteful, elegant and whimsical details. I had a basic room, but it had a beautiful window, lovely bed/bedding and a divine bathroom. Loved the wet bar items and indulged in many. :) Definitely have at least a drink on the rooftop! Beautiful views and taste sensations. The staff here is fantastic, too. I was well taken care of and looked after, which was so nice as I was traveling solo and a bit taken aback at the surrounding area.

8

fot

Jul 22, 2023

·

Stayed 2 nights

First, the good: This boutique hotel is so cute. The staff are wonderful, and the hotel car was convenient for a few trips out to different locations in San Fran. The gym is perfect and has all the equipment you could need in a cool setting. We ate breakfast at the hotel restaurant and were very impressed with the food—wonderful flavor combinations. The Aesop bath amenities also brought a nice spa-like vibe to our room/stay, making it feel luxurious. The not so good: We had one really horrible night because of loud post-concert patrons in the hallways from midnight to 3:00 am. The second night was much better. The worst part of this hotel is the location, which is something we probably should have investigated before booking. The streets are empty of pedestrians but full of unhoused persons (some of which were exhibiting aggressive behaviors like throwing rocks or fighting), so it was not a location where you felt comfortable walking. In sum, the hotel and its amenities are wonderful but the location is shady, not allowing for direct walking exploration/enjoyment of the immediate neighborhood (which for us is part of the fun of visiting new places).

10

Brenda

Sep 22, 2025

·

Stayed 3 nights

The room was very comfortable, the staff was friendly and went above whenever possible, the rooftop bar is beautiful and the gym has one of the nicest I have ever been in.

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Service

Staff are often described as friendly, professional, and accommodating, with smooth check-in for many. Some guests experienced slow or unresponsive service, poor communication, or a rude interaction.

Related guest reviews

4

John

Jan 3, 2024

·

Stayed 2 nights

Booked for two night stay for New Years Eve and additional night, first night hotel bar was closed for private party, second night it was just closed. Seemed like limited staff at the hotel.

10

Aaron

Oct 12, 2025

·

Stayed 1 night

Clean room/efficient checking process!

2

Carlos

Apr 4, 2025

·

Stayed 4 nights

Terrible checkin process and very poor customer support

10

Cristian

May 18, 2025

·

Stayed 1 night

The gentlemen working the front desk, Gabriel, was incredibly accommodating.

10

Robert

Dec 30, 2023

·

Stayed 2 nights

We enjoyed the rooftop lounge, Charmaine. Even though it was raining out, it was nice to look out over the lights of the City. The special afternoon Nutcracker Tea in Villon was an excellent seasonal treat; breakfast there the next morning was also excellent. It's a very cool place with a neat vibe. Excellent, very helpful staff at every turn.

2

Jonathan

Jul 28, 2025

·

Stayed 1 night

The air conditioner was not working, we asked multiple times to change rooms. They told us three times. There was no availability due to the hotel being fully booked. At that point I booked another room at another hotel, and then they came to me as we were leaving the hotel, “ we have another room for you”. This was after three hours of pleading for another room and the temperature being 78 and rising. The front desk lied to us about not having another room available.

10

Brenda

Sep 22, 2025

·

Stayed 3 nights

The room was very comfortable, the staff was friendly and went above whenever possible, the rooftop bar is beautiful and the gym has one of the nicest I have ever been in.

10

Joe

Sep 23, 2025

·

Stayed 2 nights

Everything about this hotel was nice. From the staff to the room to the service. Great gym as well. Good location

4

Rachel

May 15, 2025

·

Stayed 1 night

The only thing I liked about the hotel was that it was a short walking distance to the Orpheum Theater and that we got to check in super early. The main issue we had was the way they ran the hotel. We ordered room service that never arrived and the phone in our room didn’t work. One of the waiters at the restaurant was really rude when we asked a question. I honestly don’t think we will stay here again.

2

Bari

Nov 11, 2025

·

Stayed 1 night

Staff barely seemed interested in guest experience. Room phone did not work, zero assistance with bags on the stairs in, no explanation of any features or services available, room service was lacking, response from front desk was lackadaisical. GM sort of followed up, but never responded to questions. Cute property, but no substance. Would not stay again.

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Location

The hotel is convenient to venues like the Orpheum and Bill Graham, but many reviews report visible homelessness, open drug use, and feeling unsafe, especially at night; some guests preferred rides over walking.

Related guest reviews

8

Gokhan

Jun 16, 2023

·

Stayed 3 nights

I really loved everything about the hotel but the location of it , unfortunately there are 100's of homeless people on the street right next to the hotel which felt unsafe being around that. Until the homeless situation is fixed in that city I wouldn't recommend to stay in that area.

8

Shannon

Apr 29, 2023

·

Stayed 2 nights

Loved the hotel itself but would not stay here again due to the location - it is in the Tenderloin and not safe to walk to and from after dark.

10

Christelle

Aug 3, 2025

·

Stayed 6 nights

what a gem of a hotel! located in city centre, ideal for walking around.

8

Thomas

Oct 27, 2024

·

Stayed 1 night

Room design and cleanliness were top quality. Service was solid; housekeeping in particular were excellent. The biggest problem the hotel has isn’t really one it can do much about— the Market Street side of the building is inaccessible due to a semipermanent encampment of unhoused people.

10

Daniel

Oct 13, 2024

·

Stayed 1 night

The area around The Proper Hotel is littered with unhoused individuals and randos walking around like zombies. The hotel and staff is excellent. There is security present up and down Market St but you really don’t want to be walking around alone. We stayed there for a show at Bill Graham. We walked there from the hotel which was fine before and after due to the mass of other attendees walking to and from but outside of that, it would be sketchy walking around this hotel.

6

Luca

Mar 18, 2024

·

Stayed 2 nights

The hotel is great, beautifully designed and well maintained; the mail issue is you feel unsafe every time you step foot outside of it. Hundreds of drug addicts and mentally ill people all over the place. It is unfortunate that such a nice hotel is in this abandoned from god location.

2

Geysel

Aug 12, 2025

·

Stayed 5 nights

The property was beautiful and the service was great, but the area was terrible and really unsafe. One day, we heard a loud noise and then saw someone lying on the ground, and we thought they had been shot, and cops and an ambulance followed it, so I'm pretty sure that's what happened. We could not walk around the area AT ALL because we felt so unsafe. We even waited for the Uber to be outside because of how bad it was, worse at night, but still bad during the day.

8

Jennifer

Jul 9, 2025

·

Stayed 5 nights

Inside the property, we really loved it. Great room, lovely food in the restaurant, brilliant gym facilities. Outside, however, it was awful. It is very much surrounded by areas of homelessness and I wouldn’t recommend going anywhere by foot from the hotel, Uber/Lyft only. I felt really unsafe when going through these areas.

8

JAMES

Aug 22, 2024

·

Stayed 2 nights

Very nice property in a very sketchy area—the Tenderloin. Convenient for business in the Civic Center or attending the opera or symphony. The area is not dangerous, just filled with victims of the homeless crisis of which SF is ground zero. Market Street, once the Fifth Avenue of SF, is a shambles. One hopes that news of some solution to this tragedy will be forthcoming shortly.

10

Abby

May 14, 2025

·

Stayed 1 night

Great place to stay! Short walk to Orpheum Theater! Great rooftop bar. Would definitely stay again!!!!

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Dining

Food and drinks at the on-site restaurant and rooftop draw frequent praise. Downsides include closures for private events, limited or inconsistent room service, and higher prices.

Related guest reviews

10

Michael

Aug 15, 2024

·

Stayed 4 nights

This was my first time staying at the Proper. I really didn’t know what to expect. I was extremely surprised at how clean the facility is and how will maintain the rooms are. The staff are extremely friendly and courteous and go out of their way to be helpful. The food is excellent. I definitely recommend this unique hotel for anybody looking for a good value for money accommodation.

8

Steven

Jun 7, 2024

·

Stayed 4 nights

Overall, the SF Proper is a hotel with incredible service and amenities in a not so ideal location. The good: - great room service - great shower - complementary bottled still water - a lovely rooftop restaurant - shuttle service to any place within 5 miles The bad: - plenty of homelessness around the hotel - slightly thin noise protection in the rooms 4.3/5 stars

4

John

Jan 3, 2024

·

Stayed 2 nights

Booked for two night stay for New Years Eve and additional night, first night hotel bar was closed for private party, second night it was just closed. Seemed like limited staff at the hotel.

8

Gaelle

Nov 18, 2024

·

Stayed 2 nights

There was a event going on across the street so very loud electronic music was playing until at least 1:00 a.m. on our first night. It would absolutely be wonderful if there was room service. And the only other thing was when I checked my portfolio after I checked out I was charged for a movie. $26.99 which we knew that no movie was watched in our room. I emailed them and they fixed it right away.

6

Tyler

Aug 28, 2025

·

Stayed 2 nights

Chose this place because of the roof top bar and dining and it was closed. Would have selected differently next time because of the location.

10

Lasandra

Mar 5, 2025

·

Stayed 1 night

Rooftop was amazing. Ambiance was incredible view of the city. Hotel room was clean, very funky architecture and design and all the breakfast. Yum Yum Yum we will be back soon.

10

Robert

Dec 30, 2023

·

Stayed 2 nights

We enjoyed the rooftop lounge, Charmaine. Even though it was raining out, it was nice to look out over the lights of the City. The special afternoon Nutcracker Tea in Villon was an excellent seasonal treat; breakfast there the next morning was also excellent. It's a very cool place with a neat vibe. Excellent, very helpful staff at every turn.

8

fot

Jul 22, 2023

·

Stayed 2 nights

First, the good: This boutique hotel is so cute. The staff are wonderful, and the hotel car was convenient for a few trips out to different locations in San Fran. The gym is perfect and has all the equipment you could need in a cool setting. We ate breakfast at the hotel restaurant and were very impressed with the food—wonderful flavor combinations. The Aesop bath amenities also brought a nice spa-like vibe to our room/stay, making it feel luxurious. The not so good: We had one really horrible night because of loud post-concert patrons in the hallways from midnight to 3:00 am. The second night was much better. The worst part of this hotel is the location, which is something we probably should have investigated before booking. The streets are empty of pedestrians but full of unhoused persons (some of which were exhibiting aggressive behaviors like throwing rocks or fighting), so it was not a location where you felt comfortable walking. In sum, the hotel and its amenities are wonderful but the location is shady, not allowing for direct walking exploration/enjoyment of the immediate neighborhood (which for us is part of the fun of visiting new places).

4

Rachel

May 15, 2025

·

Stayed 1 night

The only thing I liked about the hotel was that it was a short walking distance to the Orpheum Theater and that we got to check in super early. The main issue we had was the way they ran the hotel. We ordered room service that never arrived and the phone in our room didn’t work. One of the waiters at the restaurant was really rude when we asked a question. I honestly don’t think we will stay here again.

10

Abby

May 14, 2025

·

Stayed 1 night

Great place to stay! Short walk to Orpheum Theater! Great rooftop bar. Would definitely stay again!!!!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $238	2 $456	3 $722	4 $986	5 $449	6 $302	7 $302
8 $285	9 $407	10 $552	11 $484	12 $429	13 $302	14 $302
15 $352	16 $1,175	17 $1,467	18 $1,196	19 $598	20 $276	21 $276
22 $247	23 $260	24 $285	25 $233	26 $233	27 $238	28 $238
29 $233	30 $343

Su	Mo	Tu	We	Th	Fr	Sa
		1 $439	2 $414	3 $334	4 $318	5 $337
6 $391	7 $602	8 $730	9 $730	10 $494	11 $250	12 $310
13 $242	14 $269	15 $271	16 $263	17 $247	18 $247	19 $229
20 $198	21 $198	22 $198	23 $208	24 $189	25 $189	26 $208
27 $189	28 $268	29 $266	30 $277	31 $397

San Francisco Proper Hotel, a Member of Design Hotels

Prices for San Francisco Proper Hotel, a Member of Design Hotels

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed

Junior Suite, 1 King Bed, Accessible, City View

Premier Room, 1 King Bed, City View

Premier Room, 2 Double Beds, City View

Junior Suite, 1 King Bed, City View

Deluxe Room, 1 Queen Bed, City View

Room, 2 Twin Beds, Courtyard View (Proper Bunk)

Premier Room, 1 King Bed, Accessible

Guest reviews of San Francisco Proper Hotel, a Member of Design Hotels

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

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FAQs about San Francisco Proper Hotel, a Member of Design Hotels

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