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Terrace Resort Chatan West

From

$64

/ night

Terrace Resort Chatan West - Image 1

Terrace Resort Chatan West - Room

Terrace Resort Chatan West - Room

Terrace Resort Chatan West - Bathroom

Terrace Resort Chatan West - Interior entrance

Select dates to see prices and availability

From

$64

/ night

About this property

This smoke-free apartment was built in 2017.

Parking
Free Wi-Fi
Non-Smoking Rooms
Family Room
Self Laundry
Parking Onsite

Location

Hamagawa 117-5, Hamagawa, Chatan, Nakagami District, Japan

Miyagi Coast (0.3 miles)

Chatan Fisherina (0.8 miles)

Sunabe Beach (1.1 miles)

Depot Island (1.2 miles)

American Village (1.2 miles)

American Depot (1.3 miles)

More location info

Room options

31

Standard Twin Room

Room details

2 Twin Beds

Sleeps 2

261 ft²

Air Conditioning

Heating

Wi-Fi (Free)

25

Deluxe Twin Room, Kitchen

Room details

2 Twin Beds

and

1 Sofa Bed

Sleeps 5

361 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Guest reviews of Terrace Resort Chatan West

8.6

Fabulous

Based on 438 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At Terrace Resort Chatan West, guests appreciate apartment-style rooms with in-room laundry and kitchens, generally clean, spacious rooms and a convenient location near restaurants and the American Village, though some report noise, Wi-Fi hiccups, and maintenance or A/C issues.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

At Terrace Resort Chatan West, guests appreciate apartment-style rooms with in-room laundry and kitchens, generally clean, spacious rooms and a convenient location near restaurants and the American Village, though some report noise, Wi-Fi hiccups, and maintenance or A/C issues.

On-site parking is available but paid and can be tight or hard to maneuver. Many found staff helpful and communication easy, but a few struggled with the code-based, after-hours check-in when the reception was closed. Overall, expect simple apartment-style comfort suited to longer stays if you value self-catering over full hotel services.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

In-room washer and dryer and simple kitchen equipment are widely appreciated for longer stays. On-site parking is available for a fee, and several guests found the spaces tight or hard to park.

Related guest reviews

10

TAKESHI

Jul 26, 2023

·

Stayed 2 nights

快適に過ごせました。洗濯機、乾燥機が室内備え付けで最高でした。

快適に過ごせました。洗濯機、乾燥機が室内備え付けで最高でした。

10

Edoardo

Nov 28, 2025

·

Stayed 4 nights

La camera è davvero spaziosa e ben curata, la doccia ampia e spaziosa. Tutto molto pulito, anche se un pulitina ai vari componenti di lavatrice ed asciugatrice non guasterebbe. Unica vera pecca è il parcheggio, Alcuni dei parcheggi sono un pò scomodi ausa colonne e altre macchine

La camera è davvero spaziosa e ben curata, la doccia ampia e spaziosa. Tutto molto pulito, anche se un pulitina ai vari componenti di lavatrice ed asciugatrice non guasterebbe. Unica vera pecca è il parcheggio, Alcuni dei parcheggi sono un pò scomodi ausa colonne e altre macchine

6

ANE

Oct 21, 2025

·

Stayed 4 nights

家族で宿泊しました。暑い時期だったので洗濯機、乾燥機があってとても助かりました。着替えもそんなに持って行かなくて◎。ただ、Wi-Fiが繋がりにくいのがありました。が外出が多かったので不便ではなかったです。

家族で宿泊しました。暑い時期だったので洗濯機、乾燥機があってとても助かりました。着替えもそんなに持って行かなくて◎。ただ、Wi-Fiが繋がりにくいのがありました。が外出が多かったので不便ではなかったです。

8

SHUHEI

Feb 24, 2024

·

Stayed 1 night

アメリカンヴィレッジやイオン、サンエーが近くにあって買い物には便利。部屋はきれいでした。駐車場は停めにくいです。

アメリカンヴィレッジやイオン、サンエーが近くにあって買い物には便利。部屋はきれいでした。駐車場は停めにくいです。

10

EMI

May 18, 2025

·

Stayed 2 nights

部屋に洗濯機と乾燥機があり、部屋のサイズもちょうどよく良かったです

部屋に洗濯機と乾燥機があり、部屋のサイズもちょうどよく良かったです

8

Princeabendego

Oct 22, 2025

·

Stayed 3 nights

Laundry was great.

Laundry was great.

8

Saori

Feb 28, 2024

·

Stayed 3 nights

2月に野球キャンプ、やちむん陶器市など毎年恒例の旅行でお世話になりました。女性２名で車の運転おぼつかない状況でしたので駐車場に停めるのがかなりストレスでした。運良く停めやすい場所を確保出来たら問題なかったかも。近くにコンビニはないので必要なものはイオンで買い込んでホテルinしました。北谷という立地はどこへ行くにも便利なのでおすすめです。風呂に乾燥機機能はないので洗濯物を干すバーもありませんが洗濯乾燥機があるので便利でした。

2月に野球キャンプ、やちむん陶器市など毎年恒例の旅行でお世話になりました。女性２名で車の運転おぼつかない状況でしたので駐車場に停めるのがかなりストレスでした。運良く停めやすい場所を確保出来たら問題なかったかも。近くにコンビニはないので必要なものはイオンで買い込んでホテルinしました。北谷という立地はどこへ行くにも便利なのでおすすめです。風呂に乾燥機機能はないので洗濯物を干すバーもありませんが洗濯乾燥機があるので便利でした。

8

Taehyun

Apr 26, 2025

·

Stayed 2 nights

주차비가 너무 비싼거 같음

주차비가 너무 비싼거 같음

8

Michael

Oct 1, 2025

·

Stayed 28 nights

Staff communication was excellent, washer/dryer ,kitchenette, fridge, rice cooker, cooking utensiles was great to have. Nice sized TV. Walking distance of some restaurants and local bars. Air conditioner was a bit weak (keep door closed to keep the sleeping area cool). Not enough room for a table, akward sitting on the small coach but a nice sized coffee table to eat at (ended up eating standing in the kitchen lot).

Staff communication was excellent, washer/dryer ,kitchenette, fridge, rice cooker, cooking utensiles was great to have. Nice sized TV. Walking distance of some restaurants and local bars. Air conditioner was a bit weak (keep door closed to keep the sleeping area cool). Not enough room for a table, akward sitting on the small coach but a nice sized coffee table to eat at (ended up eating standing in the kitchen lot).

10

Chi Wai

Oct 21, 2023

·

Stayed 12 nights

地點適中, 上北部或下南部, 都適宜. 是容易找到的地點. 車位較難泊, 因與隔鄰酒店供用似的. 有洗衣機, 但洗衣液稀釋的.

地點適中, 上北部或下南部, 都適宜. 是容易找到的地點. 車位較難泊, 因與隔鄰酒店供用似的. 有洗衣機, 但洗衣液稀釋的.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe clean rooms, but several report pests, stained linens or towels, dust buildup, odors, and dirty air conditioners. Housekeeping quality appears inconsistent.

Related guest reviews

6

??

Dec 10, 2023

·

Stayed 1 night

タオルが汚れていた。青いシミや、黒いすす汚れ、髪の毛やゴミなどが付着していた。

タオルが汚れていた。青いシミや、黒いすす汚れ、髪の毛やゴミなどが付着していた。

10

youngseon

Jan 1, 2026

·

Stayed 3 nights

객실은 매우 청결하게 잘 정돈되어 있고 직원들은 불편한 점 없이 잘 응대해주었습니다

객실은 매우 청결하게 잘 정돈되어 있고 직원들은 불편한 점 없이 잘 응대해주었습니다

8

Yuji

Sep 10, 2025

·

Stayed 2 nights

清潔な客室

清潔な客室

10

Roger

Oct 7, 2025

·

Stayed 7 nights

Fantastic area. Room was well stocked and clean. Staff was friendly.

Fantastic area. Room was well stocked and clean. Staff was friendly.

8

なおみ

Apr 12, 2024

·

Stayed 3 nights

いろいろなところに、ホコリが溜まってるので、嫌でした。排水溝？洗濯槽？の臭いが、とても臭くて、朝の準備のとき、まいに気分が悪くなり、悲しかったです。

いろいろなところに、ホコリが溜まってるので、嫌でした。排水溝？洗濯槽？の臭いが、とても臭くて、朝の準備のとき、まいに気分が悪くなり、悲しかったです。

2

Nicholas

Sep 27, 2024

·

Stayed 3 nights

Be prepared to pay for parking … it doesn’t make sense why they have a parking lot but make you pay for parking , and the sheets were dirty and made me itchy . Pretty sure there were bed bugs

Be prepared to pay for parking … it doesn’t make sense why they have a parking lot but make you pay for parking , and the sheets were dirty and made me itchy . Pretty sure there were bed bugs

8

MIHO

Jul 7, 2023

·

Stayed 2 nights

エアコンがビックリするほど汚いです！それ以外はパーフェクトなのでエアコンの掃除をお願いします。

エアコンがビックリするほど汚いです！それ以外はパーフェクトなのでエアコンの掃除をお願いします。

4

MIHO

Apr 29, 2023

·

Stayed 3 nights

立地が最高でしたが、汚い！

立地が最高でしたが、汚い！

10

Brandon

May 4, 2025

·

Stayed 28 nights

It’s perfect for short or long stays, I was here for long stay and it is closer to an apartment and I love that! Internet great, big tv, clean spacious area, nice kitchen, big bathroom, great for solo or family!

It’s perfect for short or long stays, I was here for long stay and it is closer to an apartment and I love that! Internet great, big tv, clean spacious area, nice kitchen, big bathroom, great for solo or family!

2

Justin

Aug 10, 2025

·

Stayed 28 nights

So my first room had ants, and the A/C was less then adequate. They moved me and although my A/C was better, it had fly’s and ants! Plus who ever they moved into the room above me was so noisy very late into the night. I am was there for work and would be up at 0430 some times 7 days a week. Also both my rooms were just kinda dirty and smelled a bit. Would not recommend unless you just want to save money.

So my first room had ants, and the A/C was less then adequate. They moved me and although my A/C was better, it had fly’s and ants! Plus who ever they moved into the room above me was so noisy very late into the night. I am was there for work and would be up at 0430 some times 7 days a week. Also both my rooms were just kinda dirty and smelled a bit. Would not recommend unless you just want to save money.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and apartment-style with kitchens, large bathrooms, and big TVs that suit longer stays. Drawbacks noted across reviews include noise between rooms, weak or dirty air conditioning, occasional sagging beds or sofas, and patchy Wi-Fi.

Related guest reviews

8

YUYEN

Jun 21, 2024

·

Stayed 2 nights

環境算是很乾淨，但有一張床整個陷下去不好睡服務非常好有需要他們幫忙的時候工作人員馬上就出現來幫忙，非常的感謝

環境算是很乾淨，但有一張床整個陷下去不好睡服務非常好有需要他們幫忙的時候工作人員馬上就出現來幫忙，非常的感謝

10

Edoardo

Nov 28, 2025

·

Stayed 4 nights

La camera è davvero spaziosa e ben curata, la doccia ampia e spaziosa. Tutto molto pulito, anche se un pulitina ai vari componenti di lavatrice ed asciugatrice non guasterebbe. Unica vera pecca è il parcheggio, Alcuni dei parcheggi sono un pò scomodi ausa colonne e altre macchine

La camera è davvero spaziosa e ben curata, la doccia ampia e spaziosa. Tutto molto pulito, anche se un pulitina ai vari componenti di lavatrice ed asciugatrice non guasterebbe. Unica vera pecca è il parcheggio, Alcuni dei parcheggi sono un pò scomodi ausa colonne e altre macchine

6

ANE

Oct 21, 2025

·

Stayed 4 nights

家族で宿泊しました。暑い時期だったので洗濯機、乾燥機があってとても助かりました。着替えもそんなに持って行かなくて◎。ただ、Wi-Fiが繋がりにくいのがありました。が外出が多かったので不便ではなかったです。

家族で宿泊しました。暑い時期だったので洗濯機、乾燥機があってとても助かりました。着替えもそんなに持って行かなくて◎。ただ、Wi-Fiが繋がりにくいのがありました。が外出が多かったので不便ではなかったです。

6

RAJA

Oct 29, 2024

·

The satellite navigation took us to the wrong place. Please provide what3words location. Also we had no communication on how to access our rooms , the reception was closed and no number available to contact. There was a picture to say press A on phone next to access panel but no phone in sight. This needs updating. We almost had to find alternative accommodation for the first night until another resident was able to help us. Parking was extra. It’s quite far from beech and the supermarket is a good walk. No ironing facility. One of the rooms we booked was very small. They should communicate by WhatsApp.

The satellite navigation took us to the wrong place. Please provide what3words location. Also we had no communication on how to access our rooms , the reception was closed and no number available to contact. There was a picture to say press A on phone next to access panel but no phone in sight. This needs updating. We almost had to find alternative accommodation for the first night until another resident was able to help us. Parking was extra. It’s quite far from beech and the supermarket is a good walk. No ironing facility. One of the rooms we booked was very small. They should communicate by WhatsApp.

8

LIN

Aug 3, 2024

·

Stayed 4 nights

有洗衣、烘乾機真的很方便，唯獨停車場真的比較不好停車，冷氣比較不涼，床跟沙發有些許塌陷，除了這之外，性價比真的很高。

有洗衣、烘乾機真的很方便，唯獨停車場真的比較不好停車，冷氣比較不涼，床跟沙發有些許塌陷，除了這之外，性價比真的很高。

6

MANAMI

Jul 1, 2024

·

Stayed 2 nights

他の部屋からの騒音が結構響いてて気になりましたがホテルは良いです。

他の部屋からの騒音が結構響いてて気になりましたがホテルは良いです。

10

Brandon

May 4, 2025

·

Stayed 28 nights

It’s perfect for short or long stays, I was here for long stay and it is closer to an apartment and I love that! Internet great, big tv, clean spacious area, nice kitchen, big bathroom, great for solo or family!

It’s perfect for short or long stays, I was here for long stay and it is closer to an apartment and I love that! Internet great, big tv, clean spacious area, nice kitchen, big bathroom, great for solo or family!

4

melodie

Jun 24, 2024

·

Stayed 3 nights

Overall it was alright. It’s a basic hotel with all you need for a decent price. Wifi dropped after a day and the mattress was firm which isn’t something I personally prefer. About 25 mins walk to the American village.

Overall it was alright. It’s a basic hotel with all you need for a decent price. Wifi dropped after a day and the mattress was firm which isn’t something I personally prefer. About 25 mins walk to the American village.

2

Justin

Aug 10, 2025

·

Stayed 28 nights

So my first room had ants, and the A/C was less then adequate. They moved me and although my A/C was better, it had fly’s and ants! Plus who ever they moved into the room above me was so noisy very late into the night. I am was there for work and would be up at 0430 some times 7 days a week. Also both my rooms were just kinda dirty and smelled a bit. Would not recommend unless you just want to save money.

So my first room had ants, and the A/C was less then adequate. They moved me and although my A/C was better, it had fly’s and ants! Plus who ever they moved into the room above me was so noisy very late into the night. I am was there for work and would be up at 0430 some times 7 days a week. Also both my rooms were just kinda dirty and smelled a bit. Would not recommend unless you just want to save money.

8

Michael

Oct 1, 2025

·

Stayed 28 nights

Staff communication was excellent, washer/dryer ,kitchenette, fridge, rice cooker, cooking utensiles was great to have. Nice sized TV. Walking distance of some restaurants and local bars. Air conditioner was a bit weak (keep door closed to keep the sleeping area cool). Not enough room for a table, akward sitting on the small coach but a nice sized coffee table to eat at (ended up eating standing in the kitchen lot).

Staff communication was excellent, washer/dryer ,kitchenette, fridge, rice cooker, cooking utensiles was great to have. Nice sized TV. Walking distance of some restaurants and local bars. Air conditioner was a bit weak (keep door closed to keep the sleeping area cool). Not enough room for a table, akward sitting on the small coach but a nice sized coffee table to eat at (ended up eating standing in the kitchen lot).

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AI-generated summary based on recent guest reviews

Service

Many guests praised friendly staff and clear communication, with some flexible or contactless check-in support. However, several reported difficulties with access codes and closed reception after hours, causing stressful arrivals.

Related guest reviews

10

ミズホ

Sep 20, 2025

·

Stayed 3 nights

飛行機が飛ばず、利用が遅れたにも関わらず対応がとても良く最高の旅になりました。事前のコミュニケーションも快適でしたし大満足。また利用したいです。

飛行機が飛ばず、利用が遅れたにも関わらず対応がとても良く最高の旅になりました。事前のコミュニケーションも快適でしたし大満足。また利用したいです。

10

Paul

Jun 19, 2024

·

Stayed 12 nights

Communication with the property manager was accurate and timely and the room was clean with great amenities.

Communication with the property manager was accurate and timely and the room was clean with great amenities.

10

Roger

Oct 7, 2025

·

Stayed 7 nights

Fantastic area. Room was well stocked and clean. Staff was friendly.

Fantastic area. Room was well stocked and clean. Staff was friendly.

10

Yuan-Ching

Jan 1, 2026

·

Stayed 1 night

Easy to communicate!

Easy to communicate!

10

Mark S

Aug 17, 2022

·

Stayed 28 nights

We stayed for a month and were very pleased with the property, the area and the local cleaning crew/staff. Our only issue had to do with the check-in process. As there is no front desk, the special instructions specify " If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an access code." Since we were planning to arrive before 11 PM we did not request an access code. We arrived at the hotel about 7:15 PM and were unable to follow the check-in process as the phone outside the lobby area did not connect to any one. We had to call Expedia to get a contact for the hotel staff. That contact turned out to be in Tokyo and they only spoke Japanese. Luckily we had a Japanese speaker traveling with us and were able to get the Tokyo office to provide us with the access code to the front door, our room number and our access code to our room. This problem also happened to three other parties that did not speak Japanese that also were trying to check in when we did. They were lucky as our Japanese speaker was able to call the Tokyo office and work with the staff to check in the other three parties. The next morning the local staff apologized to us. Given the above issue, my recommendation to the company is to fix the phone and my recommendation to guests is to obtain the access code info and room number prior to arriving at the hotel, regardless of the time you plan to check in.

We stayed for a month and were very pleased with the property, the area and the local cleaning crew/staff. Our only issue had to do with the check-in process. As there is no front desk, the special instructions specify " If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an access code." Since we were planning to arrive before 11 PM we did not request an access code. We arrived at the hotel about 7:15 PM and were unable to follow the check-in process as the phone outside the lobby area did not connect to any one. We had to call Expedia to get a contact for the hotel staff. That contact turned out to be in Tokyo and they only spoke Japanese. Luckily we had a Japanese speaker traveling with us and were able to get the Tokyo office to provide us with the access code to the front door, our room number and our access code to our room. This problem also happened to three other parties that did not speak Japanese that also were trying to check in when we did. They were lucky as our Japanese speaker was able to call the Tokyo office and work with the staff to check in the other three parties. The next morning the local staff apologized to us. Given the above issue, my recommendation to the company is to fix the phone and my recommendation to guests is to obtain the access code info and room number prior to arriving at the hotel, regardless of the time you plan to check in.

10

Ayumi

Aug 1, 2024

·

Stayed 3 nights

チェックインが予定より遅れてしまいましたがすぐに非対面でのチェックインに切り替えていただき親切丁寧なご対応で大変助かりました。部屋もきれいで使いやすかったです。

チェックインが予定より遅れてしまいましたがすぐに非対面でのチェックインに切り替えていただき親切丁寧なご対応で大変助かりました。部屋もきれいで使いやすかったです。

6

RAJA

Oct 29, 2024

·

The satellite navigation took us to the wrong place. Please provide what3words location. Also we had no communication on how to access our rooms , the reception was closed and no number available to contact. There was a picture to say press A on phone next to access panel but no phone in sight. This needs updating. We almost had to find alternative accommodation for the first night until another resident was able to help us. Parking was extra. It’s quite far from beech and the supermarket is a good walk. No ironing facility. One of the rooms we booked was very small. They should communicate by WhatsApp.

The satellite navigation took us to the wrong place. Please provide what3words location. Also we had no communication on how to access our rooms , the reception was closed and no number available to contact. There was a picture to say press A on phone next to access panel but no phone in sight. This needs updating. We almost had to find alternative accommodation for the first night until another resident was able to help us. Parking was extra. It’s quite far from beech and the supermarket is a good walk. No ironing facility. One of the rooms we booked was very small. They should communicate by WhatsApp.

10

KENTA

Sep 4, 2023

·

Stayed 3 nights

対応も柔軟で非常によかったです

対応も柔軟で非常によかったです

2

tokimi

Aug 20, 2024

·

Stayed 8 nights

初日…4階に宿泊しました、3階の方からうるさいと苦情がフロントに連絡があり、私達4階の3部屋に連絡しているとの事で電話がありました。夜中の12時から1時の間うるさいとの件でした。その日私達は3時頃部屋に帰りました。部屋にいなかったのですが、普通に5階も隣りもうるさかったです。昼も夜も変わらなくうるさかったです。 1.洗濯物をした後乾燥機を回したらフィルターの掃除をして下さいと表示されました…。旅行に来て掃除したのは初めてです！ 2.ソファ〜に座ろうと思い何かおかしいと思い下を見たら片足だけ曲っていて怖くて1度も座る事がなかった！ 3.店員も愛嬌もなし、挨拶もなし

初日…4階に宿泊しました、3階の方からうるさいと苦情がフロントに連絡があり、私達4階の3部屋に連絡しているとの事で電話がありました。夜中の12時から1時の間うるさいとの件でした。その日私達は3時頃部屋に帰りました。部屋にいなかったのですが、普通に5階も隣りもうるさかったです。昼も夜も変わらなくうるさかったです。 1.洗濯物をした後乾燥機を回したらフィルターの掃除をして下さいと表示されました…。旅行に来て掃除したのは初めてです！ 2.ソファ〜に座ろうと思い何かおかしいと思い下を見たら片足だけ曲っていて怖くて1度も座る事がなかった！ 3.店員も愛嬌もなし、挨拶もなし

8

Michael

Oct 1, 2025

·

Stayed 28 nights

Staff communication was excellent, washer/dryer ,kitchenette, fridge, rice cooker, cooking utensiles was great to have. Nice sized TV. Walking distance of some restaurants and local bars. Air conditioner was a bit weak (keep door closed to keep the sleeping area cool). Not enough room for a table, akward sitting on the small coach but a nice sized coffee table to eat at (ended up eating standing in the kitchen lot).

Staff communication was excellent, washer/dryer ,kitchenette, fridge, rice cooker, cooking utensiles was great to have. Nice sized TV. Walking distance of some restaurants and local bars. Air conditioner was a bit weak (keep door closed to keep the sleeping area cool). Not enough room for a table, akward sitting on the small coach but a nice sized coffee table to eat at (ended up eating standing in the kitchen lot).

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AI-generated summary based on recent guest reviews

Location

Convenient Chatan base for walking to restaurants, the sea wall, and reaching American Village, with good access for getting around. Some noted the beach, supermarkets, or convenience stores are a longer walk, and a few had navigation or address confusion.

Related guest reviews

10

Roger

Oct 7, 2025

·

Stayed 7 nights

Fantastic area. Room was well stocked and clean. Staff was friendly.

Fantastic area. Room was well stocked and clean. Staff was friendly.

8

SHUHEI

Feb 24, 2024

·

Stayed 1 night

アメリカンヴィレッジやイオン、サンエーが近くにあって買い物には便利。部屋はきれいでした。駐車場は停めにくいです。

アメリカンヴィレッジやイオン、サンエーが近くにあって買い物には便利。部屋はきれいでした。駐車場は停めにくいです。

8

Carmelo

Oct 28, 2025

·

Stayed 14 nights

Easy walking distance to restaurants

Easy walking distance to restaurants

10

Daniel

Jun 14, 2024

·

Stayed 28 nights

The place was great and had everything you needed for a long stay. It’s in a great location within easy walking distance of restaurants and the sea wall.

The place was great and had everything you needed for a long stay. It’s in a great location within easy walking distance of restaurants and the sea wall.

6

RAJA

Oct 29, 2024

·

The satellite navigation took us to the wrong place. Please provide what3words location. Also we had no communication on how to access our rooms , the reception was closed and no number available to contact. There was a picture to say press A on phone next to access panel but no phone in sight. This needs updating. We almost had to find alternative accommodation for the first night until another resident was able to help us. Parking was extra. It’s quite far from beech and the supermarket is a good walk. No ironing facility. One of the rooms we booked was very small. They should communicate by WhatsApp.

The satellite navigation took us to the wrong place. Please provide what3words location. Also we had no communication on how to access our rooms , the reception was closed and no number available to contact. There was a picture to say press A on phone next to access panel but no phone in sight. This needs updating. We almost had to find alternative accommodation for the first night until another resident was able to help us. Parking was extra. It’s quite far from beech and the supermarket is a good walk. No ironing facility. One of the rooms we booked was very small. They should communicate by WhatsApp.

8

Saori

Feb 28, 2024

·

Stayed 3 nights

2月に野球キャンプ、やちむん陶器市など毎年恒例の旅行でお世話になりました。女性２名で車の運転おぼつかない状況でしたので駐車場に停めるのがかなりストレスでした。運良く停めやすい場所を確保出来たら問題なかったかも。近くにコンビニはないので必要なものはイオンで買い込んでホテルinしました。北谷という立地はどこへ行くにも便利なのでおすすめです。風呂に乾燥機機能はないので洗濯物を干すバーもありませんが洗濯乾燥機があるので便利でした。

2月に野球キャンプ、やちむん陶器市など毎年恒例の旅行でお世話になりました。女性２名で車の運転おぼつかない状況でしたので駐車場に停めるのがかなりストレスでした。運良く停めやすい場所を確保出来たら問題なかったかも。近くにコンビニはないので必要なものはイオンで買い込んでホテルinしました。北谷という立地はどこへ行くにも便利なのでおすすめです。風呂に乾燥機機能はないので洗濯物を干すバーもありませんが洗濯乾燥機があるので便利でした。

4

melodie

Jun 24, 2024

·

Stayed 3 nights

Overall it was alright. It’s a basic hotel with all you need for a decent price. Wifi dropped after a day and the mattress was firm which isn’t something I personally prefer. About 25 mins walk to the American village.

Overall it was alright. It’s a basic hotel with all you need for a decent price. Wifi dropped after a day and the mattress was firm which isn’t something I personally prefer. About 25 mins walk to the American village.

8

Carmelo

Sep 29, 2025

·

Stayed 28 nights

Very good central location

Very good central location

10

Carmela

Dec 27, 2023

·

Stayed 7 nights

Accessible to Kadena Airforce base

Accessible to Kadena Airforce base

10

Chi Wai

Oct 21, 2023

·

Stayed 12 nights

地點適中, 上北部或下南部, 都適宜. 是容易找到的地點. 車位較難泊, 因與隔鄰酒店供用似的. 有洗衣機, 但洗衣液稀釋的.

地點適中, 上北部或下南部, 都適宜. 是容易找到的地點. 車位較難泊, 因與隔鄰酒店供用似的. 有洗衣機, 但洗衣液稀釋的.

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AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

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AI-generated summary based on recent guest reviews

10

Yukiko

May 26, 2026

·

Stayed 5 nights

It was a nice clean place, everything was great. It was a little far from convenience stores and shopping areas. But I enjoyed my stay there!

It was a nice clean place, everything was great. It was a little far from convenience stores and shopping areas. But I enjoyed my stay there!

6

Leah

Mar 15, 2026

·

Stayed 3 nights

A clean place to sleep. Parking was not conducive to our vehicle.

A clean place to sleep. Parking was not conducive to our vehicle.

10

Angela

Mar 4, 2026

·

Stayed 2 nights

This place was great. Lots of space, good kitchen and laundry. We wanted to be close to the water and it was. There were many restaurants in the area. We had triubke with the self serve check in, as it was not accepting the name, phone number or booking reference number I entered. This couldve been a real hassle if the guy wasnt there cleaning rooms. Otherwise we enjoyed this stay.

This place was great. Lots of space, good kitchen and laundry. We wanted to be close to the water and it was. There were many restaurants in the area. We had triubke with the self serve check in, as it was not accepting the name, phone number or booking reference number I entered. This couldve been a real hassle if the guy wasnt there cleaning rooms. Otherwise we enjoyed this stay.

10

Brandon

Feb 6, 2026

·

Stayed 28 nights

Excellent clean and I had laundry which is all I cared about

Excellent clean and I had laundry which is all I cared about

10

Brandon

Feb 6, 2026

·

Stayed 28 nights

Excellent

Excellent

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:00

Before 10:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Terrace Resort Chatan West

Is parking available at the property?

Self-parking is available on-site for a fee of JPY 900 per night, which includes in/out privileges. Guests must contact the property in advance to reserve parking.

Does the property allow pets?

No pets are allowed at the property. Service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 15:00 to 23:00, and check-out is by 10:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features does the property offer?

The property features an elevator and step-free entrances, making it accessible for guests with disabilities. Specific details on wheelchair-accessible facilities are not provided.

What is the location of the property in relation to key landmarks?

The property is located in Chatan (Hamagawa), just a 3-minute drive from American Village and 10 minutes from Kadena Air Base. Nearby attractions include Miyagi Coast (0.4 km), Sunabe Beach (1.8 km), and Kokusai-dori Shopping Street (10.2 mi).

What are the policies for guests staying with children?

Children are welcome at the property. Up to 2 children aged 5 years and younger can stay for free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

The property does not offer cribs or rollaway beds. Extra beds are not available, and advance requests for additional bedding are not accommodated.

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Prices for upcoming dates

September 2026

October 2026

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Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

There is no front desk at this property. Guests can access their accommodation through a private entrance. If driving, please contact this property in advance for more information (e.g., directions). For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Check-in must be done by someone who is at least 18 years old.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Housekeeping is included for 1-night stays only. For stays of 2 nights or more, housekeeping, towel and linen exchanges, and toiletry fees apply.

Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Self parking fee: JPY 900 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.