Beautiful hotel in great location. PROS - Great location, Immaculate, pleasant and attentive Staff, Good Buffet breakfast with stunning views, attractive modern guest rooms. CONS - 1. No storage hooks in bathroom 2. No Desk in Room. 3. Gym weight area gets crowded at peak hours (morning) Need more than one weight bench 4. We were billed for the soda and glass of wine we consumed on our arrival night which we thought was our free welcome drink. We never did receive a complimentary welcome drink. 5. Hotel policy does NOT allow family members to visit hotel guests in their guest room. We were visiting out daughter who lives in Okinawa, and she had to remain in the hotel lobby. She was not allowed to come up to our room for even one hour to change her wet clothes f(raining) before we headed out to dinner. They were kind and apologetic and offered her a towel to dry off in the lobby bathroom but we were shocked and disappointed given the higher price point of this better hotel. This is important to know in advance for Americans visiting family members stationed in Okinawa; your family member cannot ascend into your guest room for even one minute.
Beautiful hotel in great location. PROS - Great location, Immaculate, pleasant and attentive Staff, Good Buffet breakfast with stunning views, attractive modern guest rooms. CONS - 1. No storage hooks in bathroom 2. No Desk in Room. 3. Gym weight area gets crowded at peak hours (morning) Need more than one weight bench 4. We were billed for the soda and glass of wine we consumed on our arrival night which we thought was our free welcome drink. We never did receive a complimentary welcome drink. 5. Hotel policy does NOT allow family members to visit hotel guests in their guest room. We were visiting out daughter who lives in Okinawa, and she had to remain in the hotel lobby. She was not allowed to come up to our room for even one hour to change her wet clothes f(raining) before we headed out to dinner. They were kind and apologetic and offered her a towel to dry off in the lobby bathroom but we were shocked and disappointed given the higher price point of this better hotel. This is important to know in advance for Americans visiting family members stationed in Okinawa; your family member cannot ascend into your guest room for even one minute.
