The Westin Chattanooga

Absolutely amazing from the staff, room, food, drinks, view, location.

I booked the Executive Suite expecting a nice view and a room that matched the photos and description advertised online. Unfortunately, that was not my experience. The room was located at the front of the hotel, where the “view” was mostly other buildings. I was very disappointed because having a nice view was one of the reasons I chose and paid for the Executive Suite. I was also disappointed by the bathtub description. The listing made it seem as though the room included a separate, traditional tub, but there was no standalone tub. When the listing says “tub,” it appears to refer to a built-in tub/shower combination. Since the hotel also offers walk-in showers, I feel the room photos and descriptions were misleading and should be updated so guests know exactly what they are booking. The pool was nice and was definitely one of the highlights of our stay. However, I was disappointed that breakfast and valet parking were not included, especially considering the price of the room and the “Executive” designation. Overall, there wasn’t much that felt particularly “Executive” about the experience. That said, my fiancée and I still found a way to enjoy ourselves and make the most of our trip. The stay wasn’t terrible, but it definitely did not meet the expectations created by the hotel’s advertising. I would recommend being very careful when choosing a room and confirming exactly what is included and what type of view you will actually receive before booking.

Hotel was clean, and staff were friendly and helpful. Highly recommend this hotel to others.

Research parking before you book.

Always a pleasure staying at the Westin! My hubby and I are locals who like to stay the night at the Westin 2-3 times a year. It’s always so clean, cozy, and comfortable. The folks at Paloma are top notch, the front desk is friendly and I get some of the best sleep in the beds here.