Home2 Suites by Hilton Las Cruces

Room was very clean, breakfast was good, but not very warm eggs and sausage, access to road not ideal. The person who checked us in was very friendly!

Front desk staff were very friendly and helpful. I even got a text from Gabriel to see if everything was ok. Room great and breakfast was fine.

Great hotel, very clean, nice rooms, and good breakfast.

It's too stringent on the time frame that we can cancel the booking. My stay should have been on March 6th, but the deadline for cancelation with full refund is March 1st. I tried explaining that i booked this trip for my daughter's gymnastic competition, but my daughter got hurt/ injury on March 4th. When i tried to contact someone about the situation, i was only able to talk to AI system, not live person. That led to us unable to cancel with at least some refund. I was charged that night of stay without being there...

Everything was great, the room and staff were fabulous. We felt the $75 US fee for our small dog was excessive as we always travel with a blanket (in case she gets on the bed) and her dog bed. There could be a more reasonable pet fee with a deposit that’s non refundable if extra cleaning is necessary.