Name: Express Inn Newport News
Address: 6129 Jefferson Ave, Virginia, United States of America, Newport News City County, US
Price range: US$71–US$77 per night
Rating: 5.75

What guests think

At Express Inn Newport News, guests report a mixed experience: many find clean stays with welcoming staff, while others encounter serious cleanliness problems, including pests, along with occasional disappointments like missing supplies or difficulty obtaining refunds.

Rooms range from renovated and spacious with basic furnishings to older setups with firm or worn beds, and some guests noticed noise from traffic or bathroom fans. Location feedback is split: some appreciate proximity to stores and general convenience, while others cite loitering and nighttime activity nearby. Overall, expect a budget stay with variable standards.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

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Cleanliness

Cleanliness feedback is inconsistent: many reviews note clean rooms, but multiple others report serious issues such as dirty floors and fixtures, pests (bed bugs and roaches), and occasional mold or odors.

Related guest reviews

10

Anthony

11 Jun 2024

·

Stayed 1 night

Beds were comfortable but the pillows need attention room was clean and large

10

April

18 Jun 2022

·

Stayed 2 nights

We stay here every time we visit Virginia. The staff is always friendly and the rooms are always clean.

8

Yasmine

20 Nov 2025

·

Stayed 1 night

Clean room

4

Jameikka

8 Aug 2022

·

Stayed 1 night

Turn up in the door to answer the room I noticed the floor was dirty. I own a cleaning company and was only staying there one night, thank God I have my cleaning equipment with me. Look up best and fact that wipes and wipe down the bathroom and room and swept and mopped the floor before our stay. I didn’t complain because it was only for one night. Just a word of advice, alway take cleaning supplies with you

4

Damian

27 May 2023

·

Stayed 1 night

The staff was very nice. They are super helpful and try to take care of their property… with the exception of the rooms. The room I was in was very dirty. There were ring marks on the desk and nightstand from cups or something that was condensating. There was something on one of the pillows that I want to say was a booger but I’m not sure. There were stains on the couch. And mold in the mini fridge. The microwave smelled and so did the bathroom.

10

Alonzo

30 Mar 2025

·

Stayed 1 night

Clean spacious room with couch desk Updated full bathroom Fridge could have been more clean but for the most part everything was good

4

Naeemah

26 Nov 2022

·

Stayed 1 night

The check in was great I wasn’t expecting to have to leave early due to bed bugs on both of the beds

6

Aaliyah

22 Dec 2023

·

Stayed 1 night

Housekeeping never returned clean towels. My boyfriend and I were bitten by bed bugs. We will not be staying here again.

10

Dorothea

26 Feb 2022

·

Stayed 1 night

Everything was nice and clean. We had no problems. The only thing I missed was the coffee maker in our room. The desk clerks were nice and friendly.

2

Jordan

23 Sept 2025

·

Stayed 4 nights

Room was disgusting. Had not been cleaned in a very long time. There was mold under the mattress. Socks turned black from just walking across the floor once. Stains and grime all over the walls, dead cockroaches in the shower. Very disconcerting. And no refunds or accommodations available for these poor conditions. Really just terrible.

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Rooms

Rooms vary: some are renovated and spacious with basic furnishings and working appliances, while others feel dated with firm or older beds and occasional noise from traffic or bathroom fans.

Related guest reviews

8

Brett

22 Sept 2025

·

Stayed 2 nights

A bit noisy with car/truck traffic! Otherwise decent!

10

Anthony

11 Jun 2024

·

Stayed 1 night

Beds were comfortable but the pillows need attention room was clean and large

8

yasmine

13 Feb 2025

·

Stayed 1 night

Just needs a update make over

6

Gary

23 Jun 2025

·

Stayed 1 night

Staff was friendly and helpful. Property itself is a little old and run down. Bathroom fan made horrible noise while on.

2

john

14 Sept 2024

·

Stayed 1 night

Dirty, smoke detectors beeping all night lonh in other rooms

8

George

15 Nov 2022

·

Stayed 2 nights

Room was clean and in excellent condition with everything including refrigerator and microwave working well.

10

VLADIMIR

11 Jun 2023

·

Stayed 1 night

Nice renovated room with good bed and comfortable mattresses very clean

10

Alonzo

30 Mar 2025

·

Stayed 1 night

Clean spacious room with couch desk Updated full bathroom Fridge could have been more clean but for the most part everything was good

2

salem

2 Sept 2025

·

Stayed 2 nights

Old beds

10

Tracy

15 Jun 2024

·

Stayed 1 night

I liked that it was a clean room. The bed was a little to hard for my liking. But, overall good stay. I will try this hotel again. My I also say the staff was nice too.

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Service

Service is frequently described as friendly and accommodating, though a few guests report slow or missing towels, receiving the wrong room type, or difficulty obtaining refunds.

Related guest reviews

6

Gary

23 Jun 2025

·

Stayed 1 night

Staff was friendly and helpful. Property itself is a little old and run down. Bathroom fan made horrible noise while on.

2

Ghada

24 Oct 2023

·

Stayed 1 night

No towels no toilet papers

10

Vanessa

6 Jul 2025

·

Stayed 1 night

After another facility cancelled by reservations on the 4th this place was nice clean and accommodating I was not expecting that for the price I paid on the 4th thank you

10

April

18 Jun 2022

·

Stayed 2 nights

We stay here every time we visit Virginia. The staff is always friendly and the rooms are always clean.

10

Dennis

22 Jun 2025

·

Stayed 1 night

This stay was perfect. Price was amazing. Cleaning staff was very friendly and helpful.

6

Tawanda

29 Apr 2025

·

Stayed 1 night

Waiting for towels

8

Diamond

14 Apr 2024

·

Stayed 1 night

This place eas good. It was clean and the front desk was accommodating. The only down side wad that the complimentary breakfast wasn't much, just a little bar with coffee and snacks. But I still enjoyed myself.

6

Aaliyah

22 Dec 2023

·

Stayed 1 night

Housekeeping never returned clean towels. My boyfriend and I were bitten by bed bugs. We will not be staying here again.

10

Dorothea

26 Feb 2022

·

Stayed 1 night

Everything was nice and clean. We had no problems. The only thing I missed was the coffee maker in our room. The desk clerks were nice and friendly.

2

Jordan

23 Sept 2025

·

Stayed 4 nights

Room was disgusting. Had not been cleaned in a very long time. There was mold under the mattress. Socks turned black from just walking across the floor once. Stains and grime all over the walls, dead cockroaches in the shower. Very disconcerting. And no refunds or accommodations available for these poor conditions. Really just terrible.

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Location

Location feedback is mixed: some guests found it convenient or close to stores, while others mentioned loitering, suspected drug activity, and nighttime noise in the surrounding area.

Related guest reviews

8

Brett

22 Sept 2025

·

Stayed 2 nights

A bit noisy with car/truck traffic! Otherwise decent!

8

Tyler

26 Apr 2025

·

Stayed 1 night

It’s was okay for the area

10

Kim

14 Oct 2024

·

Stayed 1 night

The property Was Very Good CLEAN And SAFE To STAY

6

Jonathann

23 Sept 2025

·

Stayed 3 nights

Cheap and convenient

2

Myrtle

31 Mar 2024

·

Stayed 1 night

Drug dealers hanging out people cooking out loud music at night it was just terrible never stay there again

2

Luis

30 Jun 2025

·

Stayed 2 nights

No recomiendo este lugar,hay muchos indigentes en el área.

Translate

10

Kim

5 Jan 2025

·

Stayed 3 nights

CLOSE To The STORE

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Dining

Not enough information in reviews.

Related guest reviews

8

Diamond

14 Apr 2024

·

Stayed 1 night

This place eas good. It was clean and the front desk was accommodating. The only down side wad that the complimentary breakfast wasn't much, just a little bar with coffee and snacks. But I still enjoyed myself.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22 $71	23 $71	24 $72	25 $77	26 $76
27 $71	28 $71	29 $71	30 $72

Su	Mo	Tu	We	Th	Fr	Sa
				1 $72	2 $77	3 $77
4 $71	5 $71	6 $72	7 $72	8 $72	9 $76	10 $77
11 $73	12 $72	13 $72	14 $71	15 $72	16 $77	17 $77
18 $71	19 $71	20 $72	21 $71	22 $75	23 $77	24
25	26 $72	27	28	29	30	31 $77

Express Inn Newport News

About this property

Location

Room options

Room, 2 Double Beds, Smoking

Room, 1 King Bed, Refrigerator & Microwave

Room, 2 Double Beds, Refrigerator & Microwave

Room, 1 King Bed, Smoking

Guest reviews of Express Inn Newport News

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Express Inn Newport News

Prices for upcoming dates