Big Island Kona Isle E32 1 Bedroom Condo

Nice place to stay at. Incredible views of the ocean.Unfortunately the AC was not able to keep us cool. The bedroom was incredibly hot. It was very uncomfortable to sleep even with a bunch of fans. The parking assigned to this unit was impossible to use for any car, maybe a motorcycle? We were lucky that the manager Michael was there and was able to accommodate us with a different parking. He helped us a few times and kept the property clean, he was approachable and friendly. It was super helpful to have a little cooler and folding chairs to bring to the beach. Unfortunately there were no scissors in the unit and the dishes in the cupboard were mostly dirty when we arrived. The rest of the unit was clean with comfortable seating. It was nice to have a washer/dryer to use. The natural pool and the property pool were awesome. The property is well taken of with well appointed lounge chairs and picnic tables. The BBQs worked well. The location was central and an easy drive everywhere.

The room has a beautiful view. The rooms were clean and neighbors were quite. Me and my wife had a great time and enjoyed our stay.

The property had beach towels, cooler, masks, fins and snorkels to use. The sound of the surf was lovely to sleep to.

Arriving at the location we were greeted with over 90 degrees in the unit with the bedroom being over 100 degrees. The AC was broken and after apeaking to the customer service team they told me if I wanted it fixed that day I would have to do it myself. Keep in mind it was my 7 year old son and myself and the only response was fix it myself or wait until they can get there. We had to sleep on the floor in the living room the whole trip because of the conditions. The parking was another joke they tell you to check in at the front desk but there is never anyone at the front desk. The parking space they give you is only for smaller cars no truck no jeep no suv. My son found bugs in the kitchen drawers. The furniture was very old and outdated. The view was nice the pool was a nice touch but overall very disappointed how everything was handled. They did send someone out the next day to replace the AC but it struggled to keep the unit around 80 degrees. While there we did everything asked from us and when we left we made sure to leave it in better condition then received. Leaving 3 new fans I bought as well.

Our stay was great for the week! The bed was soft and we had everything we needed at the condo for cooking and shopping. Parking is really tight in your assigned spot, so think a very small rental car verses a full size. An AC unit in the bedroom, would have been nice but not required to be comfortable in the evenings. The windows open for a nice ocean breeze. It was nice to drink coffee on the patio and watch the waves crash on the rocks.