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NH Monterrey La Fe

US$89

/ night

Avg. for September

NH Monterrey La Fe - Image 1

NH Monterrey La Fe - Room

NH Monterrey La Fe - Room

NH Monterrey La Fe - Restaurant

NH Monterrey La Fe - Bathroom

Prices for NH Monterrey La Fe

Select dates to see prices and availability

US$89

/ night

Avg. for September

Monthly average prices

Nightly prices at NH Monterrey La Fe average US$80 in the cheapest month (December) and US$143 in the most expensive month (June), based on the last 12 months.

Average nightly price at NH Monterrey La Fe by month, last 12 months (USD)
Month	Average price
January	US$86
February	US$105
March	US$104
April	US$91
May	US$96
June	US$143
July	US$99
August	US$103
September	US$89
October	US$97
November	US$89
December	US$80

Most expensive: June (~US$143)

Cheapest: December (~US$80)

About this property

Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.

Amenities

Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.

Business amenities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 11 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Dining

Satisfy your appetite for lunch or dinner at NH Monterrey La Fe Restau, a restaurant which specializes in Mexican cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 6:00 AM to noon for a fee.

Rooms

Make yourself at home in one of the 152 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Location

With a stay at NH Monterrey La Fe, you'll be centrally located in San Nicolas de los Garza, within a 10-minute drive of Fundidora Park and Estadio BBVA. This hotel is 5.9 mi (9.5 km) from Arena Monterrey and 5.9 mi (9.5 km) from Santa Lucia Riverwalk.

What's nearby

Paseo La Fe(0.2 Miles)
Citadel Shopping Center(0.7 Miles)
Parque La Pastora(3.6 Miles)
Sendero La Fe Apodaca(4.1 Miles)
Expo Feria Guadalupe(4.4 Miles)
Parque Zoologico La Pastora(4.7 Miles)
Estadio BBVA(4.7 Miles)
Fundidora Park(5.2 Miles)
Parque del Agua(5.3 Miles)
Cerro de la Silla(5.4 Miles)
Auditorio Banamex(5.5 Miles)
Horno 3 Steel Museum(5.5 Miles)
Plaza Principal de Apodaca(5.7 Miles)
Arena Monterrey(5.9 Miles)
Santa Lucia Riverwalk(5.9 Miles)
The preferred airport for NH Monterrey La Fe is General Mariano Escobedo Intl. Airport (MTY)(10.4 Miles)

Location

Av. Miguel Aleman #200, Col. Talaverna, San Nicolas de los Garza, Monterrey, Nuevo León, Mexico

Paseo La Fe (0.2 Miles)

Citadel Shopping Center (0.7 Miles)

Parque La Pastora (3.6 Miles)

Sendero La Fe Apodaca (4.1 Miles)

Expo Feria Guadalupe (4.4 Miles)

Parque Zoologico La Pastora (4.7 Miles)

More location info

Room options

8

Standard Room (Extra Bed 2 Adults + 2 Children)

Room details

1 Large Double Bed

or

1 Extra-Large Double Bed

Sleeps 2

377 ft²

Air Conditioning

Wi-Fi (Free)

Separate Living Room

8

Standard Room (Extra Bed 3 Adults + 1 Child)

Room details

1 Large Double Bed

or

1 Extra-Large Double Bed

Sleeps 3

377 ft²

Air Conditioning

Wi-Fi (Free)

Separate Living Room

6

Superior Room

Room details

1 Double Bed

or

2 Single Beds

Sleeps 2

377 ft²

Air Conditioning

Wi-Fi (Free)

Separate Living Room

8

Junior Suite

Room details

1 Extra-Large Double Bed

Sleeps 2

538 ft²

Air Conditioning

Wi-Fi (Free)

Separate Living Room

8

Family Room

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 2

538 ft²

Air Conditioning

Wi-Fi (Free)

Separate Living Room

8

Junior Suite (Extra Bed 3 Adults)

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 3

538 ft²

Air Conditioning

Wi-Fi (Free)

Separate Living Room

8

Standard Room

Room details

1 Double Bed

or

2 Single Beds

Sleeps 2

377 ft²

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Guest reviews of NH Monterrey La Fe

8.4

Very good

Based on 1,002 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At NH Monterrey La Fe, travellers like the handy mall location with many dining options and comfortable beds, but repeatedly mention late-night noise, paid shared parking, and inconsistent experiences with cleanliness, maintenance, and service, including slow check-in.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

At NH Monterrey La Fe, travellers like the handy mall location with many dining options and comfortable beds, but repeatedly mention late-night noise, paid shared parking, and inconsistent experiences with cleanliness, maintenance, and service, including slow check-in.

Several reviews note AC or heating turned off and hot water lapses, plus limited in-room amenities like coffee or water. On-site dining and breakfast range from very good to disappointing, with reports of cold items, limited selection, and slow or hard-to-reach room service. Expect a convenient, lively base better for shoppers than for light sleepers.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Parking is shared with the mall and carries an extra fee; several guests found access confusing and inconvenient. Reports mention elevator outages and a gym needing maintenance; there is no pool, and the hotel is pet friendly.

Related guest reviews

10

SANDRA KARINA

11 Jul 2024

·

Stayed 2 nights

El gimnasio necesita mantenimiento y los azulejos de los elevadores están quebrados

El gimnasio necesita mantenimiento y los azulejos de los elevadores están quebrados

6

Oscar Cuellar

16 Nov 2025

·

Stayed 1 night

Personal de recepción muy lento, aunque era una sola persona el check in tomó mucho tiempo; la chica ya se le veía de muy mal humor. El hotel no tiene estacionamiento propio y lo comparte con el centro comercial con un costo x día. También se incluyó desayuno en la reserva, pero el servicio empezaba a las 7 am lo cual no daba el tiempo para tomarlo y al querer cancelarlo ya no lo aceptaron.

Personal de recepción muy lento, aunque era una sola persona el check in tomó mucho tiempo; la chica ya se le veía de muy mal humor. El hotel no tiene estacionamiento propio y lo comparte con el centro comercial con un costo x día. También se incluyó desayuno en la reserva, pero el servicio empezaba a las 7 am lo cual no daba el tiempo para tomarlo y al querer cancelarlo ya no lo aceptaron.

8

Teresa de Jesus Valerio

23 Jun 2025

·

Stayed 3 nights

Problemas de energía eléctrica y de elevadores

Problemas de energía eléctrica y de elevadores

4

Alejandra

16 Apr 2025

·

Stayed 1 night

La mayoría de las instalaciones están remodeladas y muy cómodas, pero el baño no estaba en las mejores condiciones. De tres elevadores que hay, solo funciona uno, y te hace perder muchísimo tiempo. Definitivamente no fue una estancia donde se lograra descansar ya que por la ubicación y los restaurantes y bares al rededor dentro de la misma plaza, el ruido por la noche era excesivo. La cadena es buena pero por mucho disfruté más mi estancia en nh de San Pedro.

La mayoría de las instalaciones están remodeladas y muy cómodas, pero el baño no estaba en las mejores condiciones. De tres elevadores que hay, solo funciona uno, y te hace perder muchísimo tiempo. Definitivamente no fue una estancia donde se lograra descansar ya que por la ubicación y los restaurantes y bares al rededor dentro de la misma plaza, el ruido por la noche era excesivo. La cadena es buena pero por mucho disfruté más mi estancia en nh de San Pedro.

4

Brad

9 Mar 2025

·

Stayed 3 nights

I was charged extra for a breakfast option that I didn't ask for and didn't attend. When that was brought up when checking out, they said they couldn't take it off the bill. I couldn't use the exercise room either. A very disappointing stay.

I was charged extra for a breakfast option that I didn't ask for and didn't attend. When that was brought up when checking out, they said they couldn't take it off the bill. I couldn't use the exercise room either. A very disappointing stay.

6

Stefanie

15 Mar 2024

·

Stayed 1 night

The hotel is beautiful but finding how to get to the entrance and where to park is horrendous! The hotel is in a big mall, and while you can see the hotel from the street, good luck with finding the entrance! There is NO SIGNAGE to guide you at all!! Once we got there by driving around the parking lot and entered the hotel we discovered there’s a parking garage below with elevator access. For a hotel this upscale it was pretty frustrating to have such difficulty.

The hotel is beautiful but finding how to get to the entrance and where to park is horrendous! The hotel is in a big mall, and while you can see the hotel from the street, good luck with finding the entrance! There is NO SIGNAGE to guide you at all!! Once we got there by driving around the parking lot and entered the hotel we discovered there’s a parking garage below with elevator access. For a hotel this upscale it was pretty frustrating to have such difficulty.

10

Damien

4 Jan 2026

·

Stayed 1 night

Cool hotel, nice location. Restaurant was great a d allowed pets I'll check you out again soon.

Cool hotel, nice location. Restaurant was great a d allowed pets I'll check you out again soon.

4

Arturo

17 Feb 2026

·

Stayed 2 nights

No tenía agua caliente. Cobran el estacionamiento. Hotel sin alberca. Recepcionista de día de muy mal humor.

No tenía agua caliente. Cobran el estacionamiento. Hotel sin alberca. Recepcionista de día de muy mal humor.

6

Carlos

29 Dec 2024

·

Parking is terrible they don’t have a specific parking for guests plus they charge

Parking is terrible they don’t have a specific parking for guests plus they charge

8

Claudia Ivett

28 Dec 2025

·

Stayed 1 night

Que permitan mascotas!! Nos facilitaron nuestro hospedaje.

Que permitan mascotas!! Nos facilitaron nuestro hospedaje.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is inconsistent: multiple guests report dirty bathrooms, mold, stained linens, and odors, while others describe very clean rooms and public areas.

Related guest reviews

4

Nora

5 May 2025

·

Stayed 1 night

El servicio y atención del personal fue amable y eficiente, sin embargo en la habitación asignada el baño y su mobiliario dejaba mucho que desear, el baño tenía moho, el cancel estaba sucio, un desastre; pedimos cambio y aunque la habitación mejoró un poco, el hotel en general pareciera viejo y sucio, mala supervisión de los encargados de mantenimiento, nos hemos hospedado en varios NH y todo excelente, este fue la excepción.

El servicio y atención del personal fue amable y eficiente, sin embargo en la habitación asignada el baño y su mobiliario dejaba mucho que desear, el baño tenía moho, el cancel estaba sucio, un desastre; pedimos cambio y aunque la habitación mejoró un poco, el hotel en general pareciera viejo y sucio, mala supervisión de los encargados de mantenimiento, nos hemos hospedado en varios NH y todo excelente, este fue la excepción.

2

Ruben

17 Dec 2024

·

Stayed 1 night

Aire acondicionado sin funcionar, llegamos a la habitación y los cestos estaban llenos de basura y el cesto del baño estaba con mucho papel higiénico, una de las toallas tenia manchas de sangre

Aire acondicionado sin funcionar, llegamos a la habitación y los cestos estaban llenos de basura y el cesto del baño estaba con mucho papel higiénico, una de las toallas tenia manchas de sangre

8

AL

24 Sept 2025

·

Stayed 2 nights

Una buena opción para hospedarse en Monterrey, buena ubicación y en agradable centro comercial. Lo que no me gustó que falta limpieza en el baño.

Una buena opción para hospedarse en Monterrey, buena ubicación y en agradable centro comercial. Lo que no me gustó que falta limpieza en el baño.

4

André

4 Oct 2024

·

Stayed 2 nights

El hotel parece tener una buena estructura, pero está sucio y mal mantenido. Habitación, baño, restaurante, todas las áreas están sucias y mal limpiadas.

El hotel parece tener una buena estructura, pero está sucio y mal mantenido. Habitación, baño, restaurante, todas las áreas están sucias y mal limpiadas.

6

Karen

10 Feb 2024

·

Stayed 2 nights

Regadera sucia. El agua no se iba al desague El bote de basura del baño, muy sucio y oxidado, sábanas de una de las camas con manchas color cafe. Toallas muy percudidas, solo 1 por persona, tuvimos que pedir extras y las dieron de mala gana. Las ventanas sucias.

Regadera sucia. El agua no se iba al desague El bote de basura del baño, muy sucio y oxidado, sábanas de una de las camas con manchas color cafe. Toallas muy percudidas, solo 1 por persona, tuvimos que pedir extras y las dieron de mala gana. Las ventanas sucias.

10

Joel

11 May 2024

·

Stayed 1 night

Excelente hotel ,muy limpio el cuarto

Excelente hotel ,muy limpio el cuarto

6

Diana Estefani

30 Dec 2025

·

Stayed 1 night

La limpieza de la habitación deja mucho que desear. Había basura en el bote del baño, imagino de los huéspedes anteriores y mucho moho en la regadera.

La limpieza de la habitación deja mucho que desear. Había basura en el bote del baño, imagino de los huéspedes anteriores y mucho moho en la regadera.

10

Dawn

29 May 2025

·

Stayed 2 nights

The property is always immaculately clean and inviting. The experience starts with the wonderful scent in the lobby and continues to the well-appointed rooms.

The property is always immaculately clean and inviting. The experience starts with the wonderful scent in the lobby and continues to the well-appointed rooms.

8

Ernesto

15 Nov 2025

·

Stayed 2 nights

Habitación impecable, todo muy limpio

Habitación impecable, todo muy limpio

4

Antonio

1 Mar 2026

·

Stayed 2 nights

Habitaciones descuidadas, falta de limpieza.

Habitaciones descuidadas, falta de limpieza.

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AI-generated summary based on recent guest reviews

Rooms

Beds are widely described as comfortable, but many reviews cite significant noise from nearby bars and venues. Temperature control and hot water interruptions were reported on several stays, and some rooms lacked amenities like coffee or water.

Related guest reviews

10

Stefanie

28 Oct 2024

·

Stayed 1 night

This is our second stay here. It’s a great hotel but finding your way into the mall where it is can be tricky, as can finding a parking space in the underground parking garage. The rooms are clean and the beds are super comfortable. It’s also pet friendly, one of the only ones in the area.

This is our second stay here. It’s a great hotel but finding your way into the mall where it is can be tricky, as can finding a parking space in the underground parking garage. The rooms are clean and the beds are super comfortable. It’s also pet friendly, one of the only ones in the area.

6

Nelda lizzeth

24 Apr 2024

·

Stayed 2 nights

Muy buena ubicación pero muy muy incomoda cama,no había café, y el refri para guardar bebidas o algo que lleves tienen llave pero el personal muy amable

Muy buena ubicación pero muy muy incomoda cama,no había café, y el refri para guardar bebidas o algo que lleves tienen llave pero el personal muy amable

8

Ruth

15 Oct 2024

·

Stayed 3 nights

El hotel está muy bien solo que si buscas descansar por las noches esta no es una buena opción ya que el la parte de abajo del hotel se encuentran todos los bares que tienen música alta hasta como los dos de la mañana durante todo el fin de semana que estuvimos alli

El hotel está muy bien solo que si buscas descansar por las noches esta no es una buena opción ya que el la parte de abajo del hotel se encuentran todos los bares que tienen música alta hasta como los dos de la mañana durante todo el fin de semana que estuvimos alli

10

Dawn

6 Feb 2025

·

Stayed 2 nights

The hotel is in a great location- no shortage of food and beverage options. The room is extremely comfortable! The mattresses are uncommonly comfortable. Very few hotels that I have stayed in have mattresses that you can actually rest comfortably on- but this hotel’s mattress was quite comfortable as well as the pillows. Over all, great experience!

The hotel is in a great location- no shortage of food and beverage options. The room is extremely comfortable! The mattresses are uncommonly comfortable. Very few hotels that I have stayed in have mattresses that you can actually rest comfortably on- but this hotel’s mattress was quite comfortable as well as the pillows. Over all, great experience!

8

Raquel

8 Jan 2024

·

Stayed 5 nights

The hotel was clean and it was convenient to have access to the shopping center thru the elevator and just a few.steps to get into the shopping center. The only problem we had was that one of the days, there was no hot water and they couldn't tell us how long it would take to get it fixed. We ended up taking a cold shower. When we came back to the hotel at the end of the day (Around 9pm), i asked about the hot water issue and was informed that the water heaters were already working and heating up the water. We got to our room and the hot water was not clean. After a long while, the hot water was hot and seemed clean. As for the add-on breakfast, it was worth it for us. They had fresh seasonal cut up fruit, cheeses, breads, 4 different types of milk, 5 types of juice, cereal, small pancakes, scramble eggs, refried beans, several sauces, along other items. Great variety of foods to choose from. They were changing a few items on the daily basis and you can ask for eggs your way. The only thing I missed was tortillas. Other then that, it was pretty good.

The hotel was clean and it was convenient to have access to the shopping center thru the elevator and just a few.steps to get into the shopping center. The only problem we had was that one of the days, there was no hot water and they couldn't tell us how long it would take to get it fixed. We ended up taking a cold shower. When we came back to the hotel at the end of the day (Around 9pm), i asked about the hot water issue and was informed that the water heaters were already working and heating up the water. We got to our room and the hot water was not clean. After a long while, the hot water was hot and seemed clean. As for the add-on breakfast, it was worth it for us. They had fresh seasonal cut up fruit, cheeses, breads, 4 different types of milk, 5 types of juice, cereal, small pancakes, scramble eggs, refried beans, several sauces, along other items. Great variety of foods to choose from. They were changing a few items on the daily basis and you can ask for eggs your way. The only thing I missed was tortillas. Other then that, it was pretty good.

4

Carlos

22 Feb 2025

·

Stayed 4 nights

It was very cold and the heating was turned off by the management

It was very cold and the heating was turned off by the management

8

Eason

10 Nov 2023

·

Stayed 3 nights

Overall very good stay. Attached to a very nice mall. Only complaint is the noises at the night from the bars and restaurants underneath.

Overall very good stay. Attached to a very nice mall. Only complaint is the noises at the night from the bars and restaurants underneath.

8

victor manuel

19 Jan 2026

·

Stayed 3 nights

Noisy room disco downstairs, clean room good location

Noisy room disco downstairs, clean room good location

4

Arturo

17 Feb 2026

·

Stayed 2 nights

No tenía agua caliente. Cobran el estacionamiento. Hotel sin alberca. Recepcionista de día de muy mal humor.

No tenía agua caliente. Cobran el estacionamiento. Hotel sin alberca. Recepcionista de día de muy mal humor.

4

Angel

23 Dec 2024

·

Stayed 3 nights

Hotel did not have AC turned on even though the weather was warm, rooms were extremely hot during the day as well as night.

Hotel did not have AC turned on even though the weather was warm, rooms were extremely hot during the day as well as night.

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Service

Service ranges from very kind and helpful to slow and unresponsive. Recurrent remarks include long or disorganized check-in and unhelpful front desk interactions.

Related guest reviews

6

Oscar Cuellar

16 Nov 2025

·

Stayed 1 night

Personal de recepción muy lento, aunque era una sola persona el check in tomó mucho tiempo; la chica ya se le veía de muy mal humor. El hotel no tiene estacionamiento propio y lo comparte con el centro comercial con un costo x día. También se incluyó desayuno en la reserva, pero el servicio empezaba a las 7 am lo cual no daba el tiempo para tomarlo y al querer cancelarlo ya no lo aceptaron.

Personal de recepción muy lento, aunque era una sola persona el check in tomó mucho tiempo; la chica ya se le veía de muy mal humor. El hotel no tiene estacionamiento propio y lo comparte con el centro comercial con un costo x día. También se incluyó desayuno en la reserva, pero el servicio empezaba a las 7 am lo cual no daba el tiempo para tomarlo y al querer cancelarlo ya no lo aceptaron.

6

Daniel

16 Nov 2023

·

Stayed 1 night

the hotel is very new and in good shape, but the staff is NOT at the level of the hotel... as an example when I wanted to checkout I called from the room to the reception to check out and they obligated me to stop in the lobby room to give my key by hand to complete my checkout... very out of date policy that proof the staff doesn't understand electronic keys... and when I complain they disregard my comment and said I was wrong.

the hotel is very new and in good shape, but the staff is NOT at the level of the hotel... as an example when I wanted to checkout I called from the room to the reception to check out and they obligated me to stop in the lobby room to give my key by hand to complete my checkout... very out of date policy that proof the staff doesn't understand electronic keys... and when I complain they disregard my comment and said I was wrong.

2

Francisco

6 Apr 2025

·

Stayed 1 night

La experiencia fue muy mala. Nos entregaron la habitación una hora después de lo que ofrecen como horario de checking, es decir, hasta las cuatro de la tarde. El trato de la persona de la recepción la señorita Diana Maldonado fue despota y grosera . El hotel se encuentra en muy malas condiciones, muy sucio en todas sus instalaciones El área del restaurant huele muy mal, al parecer la extracción de la cocina no funciona, hace ya mucho tiempo, y eso hace que todo vuela horrible Pareciera que cuentan con muy poco personal para tener todas sus áreas

La experiencia fue muy mala. Nos entregaron la habitación una hora después de lo que ofrecen como horario de checking, es decir, hasta las cuatro de la tarde. El trato de la persona de la recepción la señorita Diana Maldonado fue despota y grosera . El hotel se encuentra en muy malas condiciones, muy sucio en todas sus instalaciones El área del restaurant huele muy mal, al parecer la extracción de la cocina no funciona, hace ya mucho tiempo, y eso hace que todo vuela horrible Pareciera que cuentan con muy poco personal para tener todas sus áreas

4

Juan Pablo

7 Apr 2025

·

Stayed 3 nights

Mala estancia en general. El servicio bastante malo por gran parte del staff, creo que solo nos tocó una persona verdaderamente amable (limpieza del cuarto). No tienen la capacidad para etapas de alta demanda, nos quedamos durante el fin de semana de “Pal Norte” y claramente estaban rebasados. No nos respetaron el tipo de habitación que habíamos reservado, se fue la luz en el hotel por más de una hora, el elevador estaba en malas condiciones, nos faltaron toallas casi todo el tiempo, hay personal de limpieza que abre el cuarto sin avisar, la regadera estaba sucia, en fin… hay que evitar este lugar, hay muchas otras opciones a un precio similar con mucho mejor servicio en la ciudad.

Mala estancia en general. El servicio bastante malo por gran parte del staff, creo que solo nos tocó una persona verdaderamente amable (limpieza del cuarto). No tienen la capacidad para etapas de alta demanda, nos quedamos durante el fin de semana de “Pal Norte” y claramente estaban rebasados. No nos respetaron el tipo de habitación que habíamos reservado, se fue la luz en el hotel por más de una hora, el elevador estaba en malas condiciones, nos faltaron toallas casi todo el tiempo, hay personal de limpieza que abre el cuarto sin avisar, la regadera estaba sucia, en fin… hay que evitar este lugar, hay muchas otras opciones a un precio similar con mucho mejor servicio en la ciudad.

10

Pamela

30 Sept 2024

·

Stayed 2 nights

We had such a great experience at this hotel! The rooms were very clean, modern and spacious. The breakfast is really good and the staff everywhere was friendly and helpful. Fernanda at the front desk was amazing the entire time! Thank you all!

We had such a great experience at this hotel! The rooms were very clean, modern and spacious. The breakfast is really good and the staff everywhere was friendly and helpful. Fernanda at the front desk was amazing the entire time! Thank you all!

2

Rosana

23 Oct 2023

·

Stayed 1 night

The staff was rude, The room didn’t have cafe or water, I requested a bottle water and they were very mad, they keep saying there is no water, I couldn’t take my medicine because they refused to give me water. They were very very rude

The staff was rude, The room didn’t have cafe or water, I requested a bottle water and they were very mad, they keep saying there is no water, I couldn’t take my medicine because they refused to give me water. They were very very rude

4

Sofia

26 Jun 2023

·

Stayed 1 night

Esta muy difícil de encontrar la entrada, el estacionamiento se llena mucho y si traes carro tienes que cargar tus cosas desde lejos por toda la plaza. Le pregunte a la persona de recepción por la mejor opción para estacionarse y sólo dijo ahi busquen a dónde llega el elevador de en frente a ver si encuentran algo. Le comenté que teníamos que bajar varias cosas y en ningún momento ofreció ayuda o uno de los carritos para cargar maletas. Además, el estacionamiento no está incluido, tienes que pagar 75 pesos por estadía, sin embargo en la información del hotel dice que sí se incluye. Antes de llegar me llegó un link para hacer el check in en línea y agilizar el proceso. Al llegar a front desk me dijeron que el codigo QR que me llego por el check in no servía de nada, entonces para que mandan el link? La habitación está limpia pero solo hay dos toallas super delgadas y no hay toallas de manos. No me volvería a quedar aqui.

Esta muy difícil de encontrar la entrada, el estacionamiento se llena mucho y si traes carro tienes que cargar tus cosas desde lejos por toda la plaza. Le pregunte a la persona de recepción por la mejor opción para estacionarse y sólo dijo ahi busquen a dónde llega el elevador de en frente a ver si encuentran algo. Le comenté que teníamos que bajar varias cosas y en ningún momento ofreció ayuda o uno de los carritos para cargar maletas. Además, el estacionamiento no está incluido, tienes que pagar 75 pesos por estadía, sin embargo en la información del hotel dice que sí se incluye. Antes de llegar me llegó un link para hacer el check in en línea y agilizar el proceso. Al llegar a front desk me dijeron que el codigo QR que me llego por el check in no servía de nada, entonces para que mandan el link? La habitación está limpia pero solo hay dos toallas super delgadas y no hay toallas de manos. No me volvería a quedar aqui.

2

Seong Hee

11 Nov 2025

·

Stayed 1 night

It takes a long time to check in. Terribly...

It takes a long time to check in. Terribly...

10

Gary

9 Nov 2024

·

Stayed 4 nights

Hotel staff were great!

Hotel staff were great!

10

Edmundo Mariano

27 Oct 2025

·

Stayed 1 night

Excelente la atención y el servicio

Excelente la atención y el servicio

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AI-generated summary based on recent guest reviews

Location

Inside a large shopping mall with abundant dining and shops, and mentioned as convenient for the airport. A recurring downside is late-night noise carrying into rooms and challenging vehicle access.

Related guest reviews

10

Stefanie

28 Oct 2024

·

Stayed 1 night

This is our second stay here. It’s a great hotel but finding your way into the mall where it is can be tricky, as can finding a parking space in the underground parking garage. The rooms are clean and the beds are super comfortable. It’s also pet friendly, one of the only ones in the area.

This is our second stay here. It’s a great hotel but finding your way into the mall where it is can be tricky, as can finding a parking space in the underground parking garage. The rooms are clean and the beds are super comfortable. It’s also pet friendly, one of the only ones in the area.

8

Reyna

11 Dec 2023

·

Stayed 2 nights

El servicio del es bueno, la ubicación, solo es un verdadero batallar con el estacionamiento, perdí ahí un buen rato en viernes por la noche, a pesar de que nos mandaron al séptimo piso, es increíble que hasta allá se escucha el ruido de todos los restaurantes que están abajo, fuera de eso, lo demás estuvo bien

El servicio del es bueno, la ubicación, solo es un verdadero batallar con el estacionamiento, perdí ahí un buen rato en viernes por la noche, a pesar de que nos mandaron al séptimo piso, es increíble que hasta allá se escucha el ruido de todos los restaurantes que están abajo, fuera de eso, lo demás estuvo bien

6

Thomas

5 May 2025

·

Stayed 1 night

The hotel is located in the same property as a large shopping mall. The proximity to the mall was good for any shopping and dining that you need. Being on top of the mall led to lots of noise. The restaurants and clubs played loud music until midnight; even on the sixth floor, it was easily heard through the windows. This was on a Sunday evening. The hallways smelled strongly of fried food. This was the same morning and night. The breakfast was limited, but there aren't any other nearby options since the mall-based restaurants aren't open for breakfast hours. The hotel isn't conveniently located for anything except the shopping malls. The price was decent, but there are similarly priced places in Monterrey with better locations.

The hotel is located in the same property as a large shopping mall. The proximity to the mall was good for any shopping and dining that you need. Being on top of the mall led to lots of noise. The restaurants and clubs played loud music until midnight; even on the sixth floor, it was easily heard through the windows. This was on a Sunday evening. The hallways smelled strongly of fried food. This was the same morning and night. The breakfast was limited, but there aren't any other nearby options since the mall-based restaurants aren't open for breakfast hours. The hotel isn't conveniently located for anything except the shopping malls. The price was decent, but there are similarly priced places in Monterrey with better locations.

8

JeongYoon

27 Jul 2023

·

Stayed 2 nights

Very safety place, many option of restaurant near the hotel, but very noisy at night time, because of the bars inside the shopping plaza

Very safety place, many option of restaurant near the hotel, but very noisy at night time, because of the bars inside the shopping plaza

4

Alfonso

24 Mar 2023

·

Stayed 2 nights

Hotel is sitting in the middle of a very busy shopping and dining area. The problem was at night they have live bands playing music extremely loud. You can hear the music all the way up to my room. Another issue is parking is not complimentary. Overall I will not be staying at this hotel while on business trip. If you want to party then this hotel suits you.

Hotel is sitting in the middle of a very busy shopping and dining area. The problem was at night they have live bands playing music extremely loud. You can hear the music all the way up to my room. Another issue is parking is not complimentary. Overall I will not be staying at this hotel while on business trip. If you want to party then this hotel suits you.

10

Julio

28 Oct 2025

·

Stayed 2 nights

Great location not too far from the city or airport

Great location not too far from the city or airport

8

MARIANA

23 Apr 2025

·

Stayed 1 night

Excelente ubicación cerca del aeropuerto. La plaza comercial esta muy padre. EL BAÑO de la habitación que me asignaron no estaba limpio.

Excelente ubicación cerca del aeropuerto. La plaza comercial esta muy padre. EL BAÑO de la habitación que me asignaron no estaba limpio.

8

Gonzalo

24 Sept 2024

·

Stayed 1 night

Un lugar muy ruidoso Complicado encontrar un lugar donde estacionarse cercano a los elevadores y no tener que cargar y arrastrar maletas por muchos metros

Un lugar muy ruidoso Complicado encontrar un lugar donde estacionarse cercano a los elevadores y no tener que cargar y arrastrar maletas por muchos metros

10

Jose Roberto Gutierrez

13 Jul 2023

·

Stayed 1 night

convenient location.

convenient location.

8

Ernesto

3 Sept 2024

·

Stayed 3 nights

It was convenient location , close to shops

It was convenient location , close to shops

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Dining

On-site breakfast and restaurant experiences vary: several guests praise tasty, varied options, while others found items cold, selection limited, or room service slow and difficult to order.

Related guest reviews

10

irene

24 May 2025

·

Stayed 2 nights

It’s a great hotel to stay. We stayed 2 days and also added the breakfast which was delicious lots of options. Will definitely be returning again.

It’s a great hotel to stay. We stayed 2 days and also added the breakfast which was delicious lots of options. Will definitely be returning again.

8

Dawn

25 Oct 2025

·

Stayed 2 nights

We have been using this hotel exclusively for the past year-2 years; I feel like the quality of the breakfast is not the same as it once was. I don’t know if it is worth the extra charge to include it in my reservations for the next time

We have been using this hotel exclusively for the past year-2 years; I feel like the quality of the breakfast is not the same as it once was. I don’t know if it is worth the extra charge to include it in my reservations for the next time

6

Abraham Lazaro

16 Feb 2025

·

Stayed 1 night

En general limpio, solo servicio a habitación no llegaron las cosas

En general limpio, solo servicio a habitación no llegaron las cosas

10

Yuliana Marisol González

27 Sept 2025

·

Stayed 1 night

Very good experience, good food

Very good experience, good food

6

Rex

5 Jan 2024

·

Stayed 2 nights

Breakfast items were cold both days, beds are hard, had to call as I had no iron, no ironing board, no desk chair and no clothes hangars.

Breakfast items were cold both days, beds are hard, had to call as I had no iron, no ironing board, no desk chair and no clothes hangars.

6

Cesar

29 Oct 2025

·

Stayed 3 nights

El restaurante el servicio pésimo preferí mejor no desayunar

El restaurante el servicio pésimo preferí mejor no desayunar

8

Diana

17 Jul 2024

·

Stayed 1 night

El hotel en general es bueno, lo unico malo es el servicio a la habitacion, que lo tienes que hacer desde una pagina y no sirve, llame por telefono el cual no contestaro, llame a recepcion y ponen pretextos de que estaban en el cambio de turno hice mi pedido y se les olvido ( agua mineral y agua natural)

El hotel en general es bueno, lo unico malo es el servicio a la habitacion, que lo tienes que hacer desde una pagina y no sirve, llame por telefono el cual no contestaro, llame a recepcion y ponen pretextos de que estaban en el cambio de turno hice mi pedido y se les olvido ( agua mineral y agua natural)

10

Pamela

30 Sept 2024

·

Stayed 2 nights

We had such a great experience at this hotel! The rooms were very clean, modern and spacious. The breakfast is really good and the staff everywhere was friendly and helpful. Fernanda at the front desk was amazing the entire time! Thank you all!

We had such a great experience at this hotel! The rooms were very clean, modern and spacious. The breakfast is really good and the staff everywhere was friendly and helpful. Fernanda at the front desk was amazing the entire time! Thank you all!

10

Damien

4 Jan 2026

·

Stayed 1 night

Cool hotel, nice location. Restaurant was great a d allowed pets I'll check you out again soon.

Cool hotel, nice location. Restaurant was great a d allowed pets I'll check you out again soon.

4

rebeca

28 Jan 2025

·

Stayed 2 nights

Días muy fríos en mty y resulta que las calderas de la calefacción apagadas porque había huéspedes que se quejaban de la calefacción y otros que tenían frío, xq según el de la recepción aunque están los interruptores de temperatura estos no funcionan entonces deciden que todos tengamos frío, increíble pero cierto, además el agua en la regadera salía en pausas, te quedabas enjabonado espera do que volviera, por otra parte incluia desayuno, el cual era muy deficiente, todo con aspecto de comida recalentado, salvo los huevos al gusto, además tienes que pagar estacionamiento diario, es de resaltar que el personal hace lo que puede y tienen buena actitud, pero creo hay muchisimas áreas de oportunidad, lastima porque teníamos otras expectativas

Días muy fríos en mty y resulta que las calderas de la calefacción apagadas porque había huéspedes que se quejaban de la calefacción y otros que tenían frío, xq según el de la recepción aunque están los interruptores de temperatura estos no funcionan entonces deciden que todos tengamos frío, increíble pero cierto, además el agua en la regadera salía en pausas, te quedabas enjabonado espera do que volviera, por otra parte incluia desayuno, el cual era muy deficiente, todo con aspecto de comida recalentado, salvo los huevos al gusto, además tienes que pagar estacionamiento diario, es de resaltar que el personal hace lo que puede y tienen buena actitud, pero creo hay muchisimas áreas de oportunidad, lastima porque teníamos otras expectativas

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10

Suk Joong

13 Jul 2026

·

Stayed 2 nights

Good condition, kind people

Good condition, kind people

2

Jorge

6 Jun 2026

·

Stayed 4 nights

Room smell bad, ceiling material was crumbling and falling to the floor, AC is not controllable from the room thermostat, Overall deplorable state of the property

Room smell bad, ceiling material was crumbling and falling to the floor, AC is not controllable from the room thermostat, Overall deplorable state of the property

10

Carlos

29 May 2026

·

Stayed 1 night

Beautiful view

Beautiful view

8

Gary

28 May 2026

·

Stayed 2 nights

temperature control and water drainage

temperature control and water drainage

10

Carlos

12 May 2026

·

Stayed 1 night

Staff was very helpful 100% RECOMENDADO

Staff was very helpful 100% RECOMENDADO

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about NH Monterrey La Fe

Is parking available at the property?

Self parking is available on-site for a fee of MXN 100 per day. Parking is limited.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 6:00 AM to noon for a fee ranging from approximately MXN 297 to 396 per person.

Does the property allow pets?

Pets are allowed with a fee of MXN 450 per pet, per night. Service animals are exempt from fees. Guests planning to check in with a pet must provide the pet's health certificate at check-in.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

Are airport shuttle services available?

Airport shuttle services are available for a fee of MXN 200 per vehicle (one-way). Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional accessibility features may include elevators.

Where is the property located in relation to key landmarks?

The hotel is centrally located in San Nicolas de los Garza, within a 10-minute drive of Fundidora Park and Estadio BBVA. It is approximately 7.5 miles from Macroplaza and 5.9 miles from Arena Monterrey. Public transport options are available nearby.

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Prices for upcoming dates

September 2026

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $68	19 $68
20 $68	21 $157	22 $160	23 $141	24 $124	25 $68	26 $70
27 $62	28 $87	29 $89	30 $89

October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.