Name: Hotel Las Puertas de Tepoztlan
Address: Jardinera No. 14, Barrio Santisima Trinidad, Tepoztlán, Morelos, Mexico, Tepoztlán, Morelos, Mexico
Rating: 7.57

Guest reviews

7.6

Good

Based on 364 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At Hotel Las Puertas de Tepoztlan, guests applaud the central, walkable location and some clean, comfortable stays, yet many describe inconsistent upkeep across the property, noise and intrusive light at night, and unreliable room Wi‑Fi or TVs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

6

Alondra

27 Jan 2026

·

Stayed 2 nights

The location was central and ideal for the trip. However, the hotel was outdated. There was no AC, the wifi did not work well in the rooms, only in the common space. There was a weird smell in the restroom that came from the water.

10

Lilia

7 Jan 2026

·

Stayed 1 night

We had neighbors uptairs so noise did feel like they were having sex in the same room so bad and the people was running and talking at 3 am oitside the rooms very noisy

10

Manuel

28 Dec 2025

·

Stayed 3 nights

Excelente

6

Angel

14 Nov 2025

·

Stayed 2 nights

The staff was excellent but the showers were not working and there was no hot water

10

Marco

4 Oct 2025

·

Stayed 1 night

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Jardinera No. 14, Barrio Santisima Trinidad, Tepoztlán, Morelos, Mexico

Location

A stay at Hotel Las Puertas de Tepoztlan places you in the heart of Tepoztlán, within a 10-minute walk of Tepoztlán Museum Carlos Pellicer Collection and Cocinar Mexicano. This spa hotel is 13.6 mi (21.8 km) from Six Flags Hurricane Harbor Oaxtepec and 0.5 mi (0.7 km) from Artisan Market of Tepoztlán.

Tepoztlán Museum Carlos Pellicer Collection(0.3 Miles)

Cocinar Mexicano(0.4 Miles)

New Tepoztlán Market(0.4 Miles)

Artisan Market of Tepoztlán(0.5 Miles)

Bajo La Montaña(0.5 Miles)

Ex-Convent of the Nativity(0.5 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:00

Before 12:30

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site.

Full breakfasts are available daily from 8:00 AM to 11:00 AM for a fee of approximately MXN 250 for adults and children.

Check-in is from 3:00 PM to 11:00 PM, and check-out is at 12:30 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Yes, a roundtrip airport shuttle is available for a surcharge. Guests can arrange the transfer through the hotel.

The property features step-free entrances and wheelchair-accessible facilities including public areas and rooms.

The hotel is located in the heart of Tepoztlán, within a 10-minute walk of Tepoztlán Museum Carlos Pellicer Collection and Cocinar Mexicano. It is approximately 13.6 miles from Six Flags Hurricane Harbor Oaxtepec and 0.5 miles from the Artisan Market of Tepoztlán.

Yes, there is an outdoor heated pool available. The pool is operational seasonally.

Children are welcome at the property. The minimum age for children to stay for free is not specified.

The property does not specify the availability of extra beds or cribs. Advance request or confirmation may be required.

Hotel Las Puertas de Tepoztlan

Amenities

Property description

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Guest reviews