Mad Monkey Waterfront

Reception hours are from 8AM - 9PM. Please note: Contact reception before 8.30PM to organise a late check in. We would highly recommend to download the GOKI app before check in and to complete the pre check in link which is emailed to you upon booking. Check out before 10am and check in after 2pm NOTE: Travellers only so a valid passport is needed upon check in. We are a strictly 18+ property. Recommended ages for dorm rooms is 18 to 35. We would advise booking a private room (where available) if outside of this age range for your own comfort. - Your credit card details have been collected to secure your reservation only and you will be required to pay all accommodation charges upon check-in. If you are arriving outside of reception hours, your card will be charged prior to your arrival. - We do not accept guests under the age of 18 years old. - Prices are quoted in AUD and are subject to change daily. - Valid credit card and a valid passport are required upon check in. - If you want to cancel or modify your reservation you must contact HostelWorld. - The following payment methods are accepted; cash, credit or debit cards (Visa and MasterCard only). We do not accept American Express. All credit or debit cards incur a 1% payment fee. - The guest will be responsible for any loss or damage caused at the hostel by guests or visitors of guests. - $20 fee will be charged for late check out. - When booking multiple beds in a shared dorm, we cannot guarantee to put people on the same booking in the same room, however we will do our best. - Guests may not consume or store food and drinks in their rooms. Alcohol may not be consumed in any room at any time. Any alcohol or food found in the rooms will be removed. - Smoking is only permitted within the designated smoking areas. - Zero drug tolerance policy Property and Cancellation Policies : - Cancellation of bookings within 24 hours of reservation will be charged 100% cancellation fee for the first nights stay for the number of beds booked. - If customer fails to show up for the booking and hasn't given notice of cancellation, reservation will be marked as no show and you will be charged a 100% cancellation fee for the first nights stay for the number of beds booked. CHRISTMAS AND NEW YEAR’S:Due to the holidays, there will be no check-in/out on December 24/25/26th and the 31st December and 1st January. Any bookings that contain a check in or check out on these days will be subject to immediate cancellation.

Reception hours are from 8AM - 9PM. Please note: Contact reception before 8.30PM to organise a late check in. We would highly recommend to download the GOKI app before check in and to complete the pre check in link which is emailed to you upon booking. Check out before 10am and check in after 2pm NOTE: Travellers only so a valid passport is needed upon check in. We are a strictly 18+ property. Recommended ages for dorm rooms is 18 to 35. We would advise booking a private room (where available) if outside of this age range for your own comfort. - Your credit card details have been collected to secure your reservation only and you will be required to pay all accommodation charges upon check-in. If you are arriving outside of reception hours, your card will be charged prior to your arrival. - We do not accept guests under the age of 18 years old. - Prices are quoted in AUD and are subject to change daily. - Valid credit card and a valid passport are required upon check in. - If you want to cancel or modify your reservation you must contact HostelWorld. - The following payment methods are accepted; cash, credit or debit cards (Visa and MasterCard only). We do not accept American Express. All credit or debit cards incur a 1% payment fee. - The guest will be responsible for any loss or damage caused at the hostel by guests or visitors of guests. - $20 fee will be charged for late check out. - When booking multiple beds in a shared dorm, we cannot guarantee to put people on the same booking in the same room, however we will do our best. - Guests may not consume or store food and drinks in their rooms. Alcohol may not be consumed in any room at any time. Any alcohol or food found in the rooms will be removed. - Smoking is only permitted within the designated smoking areas. - Zero drug tolerance policy Property and Cancellation Policies : - Cancellation of bookings within 24 hours of reservation will be charged 100% cancellation fee for the first nights stay for the number of beds booked. - If customer fails to show up for the booking and hasn't given notice of cancellation, reservation will be marked as no show and you will be charged a 100% cancellation fee for the first nights stay for the number of beds booked. CHRISTMAS AND NEW YEAR’S 2026/2027 -- Due to the holidays, there will be no check-in/out on December 24/25/26th and the 31st December and 1st January. Any bookings that contain a check in or check out on these days will be subject to immediate cancellation.