Name: Torre Lucerna Hotel Ensenada
Address: Carretera Tijuana-Ensenada Km 108.5 Zona Playitas, Ensenada, Baja California, Mexico, Ensenada, Baja California, MX
Price range: US$152–US$401 per night
Rating: 9

What guests think

Travellers describe Torre Lucerna Hotel Ensenada as a modern, clean property with friendly staff, ocean views and comfortable rooms, but note drawbacks like street noise on mountain‑side rooms, uneven water pressure, and inconsistent pool or jacuzzi heating and upkeep.

Many appreciate the convenient location for Ensenada and the Valle de Guadalupe, secure parking with valet, and pleasant common areas such as the sleek lobby with live piano. Guests also report missing in‑room coffee makers or fridges, the rooftop bar frequently closed or private, and no direct beach access. Dining feedback is mixed: several praise the generous Sunday brunch and on‑site restaurants, while others find breakfast quality or prices disappointing and service uneven. Expect a polished stay that’s best with an ocean‑view room.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Attractive facilities include a sleek lobby, pool and hot tub areas, on‑site bars/restaurants, secure valet parking, and a gym. Repeated complaints cite unheated or dirty pool/jacuzzi, the rooftop bar often closed or private, some areas needing maintenance, and no direct beach access.

Related guest reviews

8

Daniel

14 Oct 2024

·

Stayed 2 nights

Roof bar is not available to the public. It’s for private parties

10

Brad

11 Nov 2024

·

Stayed 2 nights

Great place and excellent service. Secure parking. Great food and spotless facility. Quiet.

6

Tyler

29 Sept 2025

·

Stayed 3 nights

Room was clean, but overpriced. Jacuzzi and pool were not heated whatsoever, which ruined that experience. Okay hotel but needs a lot of improvements in features/amenities to be worth the price. Also, avoid the breakfast in the morning and go to one of the restaurants nearby.

10

Jhonatan

28 Feb 2025

·

Stayed 1 night

Five star hotel! The rooms are clean and very comfortable. The view and pool is amazing. The only bad thing is the rooftop bar has been close since Covid. It would be great if they could reopen that bar for people that want to enjoy the night at the hotel.

10

Elsa

15 Jul 2024

·

Stayed 1 night

En general bien es un hotel muy bonito, la alberca no esta climatizada y el agua esta muy fria. el cuarto necesita mantenimiento una luz del baño no servia, y le falta limpieza a las paredes.

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8

VICTORIA

30 Jun 2024

·

Stayed 3 nights

First of all this hotel is truly beautiful. Paid for a large room on this app but had an issue because the hotel does not allow room modifications, however the app didn't communicate that and I was charged anyway. This is a luxury hotel with beautiful common areas and pool and many professional guests. We came on the weekday so it was extra quiet. Three restaurants on site and they are all American priced. Had a local delicacy and the worst BLT I've ever had in my life. Some disappointments were there is no beach access, had to walk around the whole block and across other hotel properties to reach it. The rooftop bar area was also closed. The amenities were nice and free valet parking, but my trip was unfortunately spoiled badly by the payment issue (it was eventually fixed but no one wants that).

8

Einstein

16 Oct 2024

·

Stayed 1 night

El hotel es bonito, el cuarto aceptable. La alberca pequeña y no está directamente en la playa, hay construcciones no agradables antes de la playa y una reja.

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10

Jose Daniel

11 May 2024

·

Stayed 1 night

El gimnasio fue muy conveniente y el personal es muy atento

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8

Wayne

30 Aug 2024

·

Stayed 1 night

Great ocean view, large beautiful lobby, pool are was run down and needs to be rehabbed

2

Mohammed

6 Jul 2024

·

Stayed 2 nights

Does not meet 4 star ratings at all. Bathroom drain was clogged. Pool and hot tub water was Filthy. Never felt welcomed and no guidance provided on amenities.

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Cleanliness

Most reviews describe very clean rooms and public spaces, often calling housekeeping impeccable. A recurring minority mention odors, missed details like hair or dust, worn linens/carpets, and occasional dirty or slimy pool/shower areas.

Related guest reviews

10

Cecilia

10 Nov 2025

·

Stayed 1 night

This hotel is my favorite when I'm in Ensenada. Its safe, clean rooms, property is clean. I always leave my car parked, which is also safe. Staff I always give a gold star.

10

Roberto

20 Nov 2025

·

Stayed 1 night

Trato excepcional de los empleados del hotel y limpeza impecable.

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10

Emma

12 Jul 2024

·

Stayed 2 nights

The breakfast buffet here was amazing. We ended up getting a room at the hotel the night of because we did not feel comfortable at the hotel we had checked into. The staff was super accommodating and understanding with us. The rooms were very clean and the staff was very helpful. The dinner at the hotel was not the best, but the breakfast is well worth it.

2

JOSE

27 May 2025

·

Stayed 1 night

Overall room was dirty. It smelled really bad, I got moved to a higher level but rooms are dirty. Hair, dust everywhere. You better shower with sandals! shower was slimy and disgusting. Stay out of the Pool ! Pool was covered with black mold. It was a good hotel before but now it's not worth the money!

10

Hector

15 Jul 2025

·

Stayed 1 night

Excelencia en limpieza. El personal muy amable. Cama y almohadas cómodas. Las bebidas en el bar muy ricas y el bartender muy amable.

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2

Catalina

10 Jun 2025

·

Stayed 1 night

The hallway to our bedroom had a very awkward smell. Towels were worn out and grayish.

10

ALEJANDRA

6 Jan 2026

·

Stayed 1 night

Habitación limpia y personal amable

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10

SONIA

2 Jan 2026

·

Stayed 1 night

MUY LIMPIO Y COMODO

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4

Jose

18 Dec 2023

·

Stayed 1 night

The room had a bad sewer odor. Odor never went away. The beds were very uncomfortable. The T.V. only had 6 channels to choose from. If not for the friendly staff upon check-in and check-out, I would have rated this place with no stars.

10

Cristian

28 Oct 2025

·

Stayed 2 nights

The rooms are clean and comfortable. But I would suggest getting an ocean view room as the traffic can sometimes be heard with the door closed. Otherwise it was a very comfortable stay with plenty of amenities.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, comfortable and often spacious, and many recommend booking ocean‑view rooms for the best experience. Recurring issues include significant road noise in mountain‑view rooms due to thin windows, weak or inconsistent hot water/pressure, and missing in‑room coffee makers or fridges; balconies and pillows can also disappoint.

Related guest reviews

8

MARIANA MARIÑELARENA

3 Aug 2025

·

Stayed 6 nights

Las ventanas no aislan el ruido de la calle

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4

Fernando

16 Feb 2025

·

Stayed 1 night

price is to expensive . no microwave, no coffee pot, shower head was clogged .

8

Gina

10 Nov 2025

·

Stayed 1 night

Noise level on the mountain side was pretty high, hot water was warm only. Bed was comfortable and a very clean room. The reception/lounge area is beautiful.

10

Melissa

31 Jan 2025

·

Stayed 2 nights

Great stay! Quiet, excellent service, comfortable room. The water pressure was a little weak and the shower head was leaky and sprayed outside the shower, but other than that, great experience and would return.

8

Javier

27 Apr 2025

·

Stayed 2 nights

Great view. Nice hotel. Disappointed they had no coffee pot in room.

8

Arie

21 Apr 2025

·

Stayed 2 nights

The hotel is very good! Comfortable beads and very friendly stuff. The only thing that was disappointing was the shower : it takes very long time to get hot water and it sprays anywhere around you and not at you.

8

Luis G

8 Sept 2025

·

Stayed 3 nights

Habitación limpia y cómoda, lo único es que al estar del lado de la carretera, es algo ruidoso por los vehículos, pero todo muy bien.

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10

JANET

12 Jul 2025

·

Stayed 1 night

The rooms are nice but if you need a quiet room get ocean view instead of Mountain View.

6

William

2 Aug 2025

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Stayed 1 night

We had a room w/ street view. The windows are single pane and we couldn't sleep with the noise.

10

Cristian

28 Oct 2025

·

Stayed 2 nights

The rooms are clean and comfortable. But I would suggest getting an ocean view room as the traffic can sometimes be heard with the door closed. Otherwise it was a very comfortable stay with plenty of amenities.

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AI-generated summary based on recent guest reviews

Service

Staff are broadly praised as friendly, attentive and welcoming across valet and front‑of‑house. Some guests report lapses such as slow or unresponsive front desk, inconsistent VIP/upgrade handling, and occasional service or communication issues in the restaurant and bar.

Related guest reviews

10

Cecilia

10 Nov 2025

·

Stayed 1 night

This hotel is my favorite when I'm in Ensenada. Its safe, clean rooms, property is clean. I always leave my car parked, which is also safe. Staff I always give a gold star.

10

Deanna

13 May 2024

·

Stayed 1 night

Outstanding customer service. All the staff was friendly and helpful. The property was beautiful!

10

SummerAnne

27 Mar 2024

·

Stayed 3 nights

It was a beautify hotel, modern and attentive staff. Our bathroom sink had a small leak, we let the front desk know it was fixed that while we were out on the town. Valte parking was helpful and there was a great breakfast brunch.

10

Hector Enrique

20 Jul 2025

·

Stayed 2 nights

Todo bien, solo que en el restaurante el servicio en el buffet en muy malo, muy lento y los solo atienden la mesa que les toca, no trabajan como equipo, así que si le pides algo a un mesero y no es el tuyo, el se lo pide a tu mesero cuando tiene oportunidad y eso hace que el servicio sea malo.

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10

Roberto

27 Jan 2025

·

Stayed 4 nights

I asked to see if I could get an upgrade only because it said I was eligible because of my status on Expedia and the front counter attendant literally laughed at me saying that Expedia didn’t dictate who gets an upgrade only hotel does. Everything else is great beautiful hotel.

6

Miguel

8 Oct 2023

·

Stayed 1 night

The hotel is very nice, however the service was very poor. For the price, i was expecting the service to be outstanding, but it wasn't. I will not stay there again.

10

Ana

12 Oct 2023

·

Stayed 1 night

The staff is very helpful and friendly they provide any requests without communicating, always is an enjoyable stay at the lucerma, valet parking stuff are the best

2

Hector

21 Jul 2025

·

Stayed 2 nights

bad customer service they cancelled our reservation and gave us a dirty room overall dirty hotel expected alot more from what they advertise will not stay here again nor refer anyone here look elsewhere

10

Mariel

17 Jul 2025

·

Stayed 1 night

Everything was excellent, the staff were very attentive and friendly.

6

Nadia

20 Jul 2025

·

Stayed 2 nights

The staff did not answer our calls for the most part. The water went out for about 4-5 hours for 1 day and they did nothing to credit or make up for the inconvenience. The front desk didn’t even know how to apologize for the incident either. On the last day I called and called for bell hop service and no answer. The service review was simply for the front desk. Valet, bar and dining service was excellent. I highly suggest the restaurant for dinner. The waiter was very attentive and experienced in serving which I appreciated. We had the restaurant to ourselves which made it special to us, it was dim and sultry. In the end, I wouldn’t mind stay again but the hotel has a lot of little flaws that need to be worked on and little repairs abs deep cleaning need to be done. We had the loft suite with balcony and which was sexy for a romantic weekend getaway. 3 star review.

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Location

Location is convenient for Ensenada and trips to Valle de Guadalupe, with ocean views and easy access by car; several feel safe thanks to secure parking. Note it sits by a busy highway with no direct beach access, and rideshares may be limited.

Related guest reviews

10

Denisse

5 Mar 2025

·

Stayed 1 night

The staff was friendly and they helped us with our flat tire! Hotel is beautiful but it was hard to get an uber.

10

Luz Margarita Saucedo

19 Sept 2025

·

Stayed 1 night

Bien ubicada Todo lo necesario para disfrutar el día

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10

Martha

27 Sept 2025

·

Stayed 1 night

Muy buena opción para tu estancia en Ensenada con el Valle de Guadalupe cerca

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8

Beatriz

5 Aug 2025

·

Stayed 5 nights

Excellent option if you want to avoid the city. Nice view to the ocean.

10

Jayanta Kumar

10 Apr 2023

·

Stayed 1 night

Nice hotel with ocean view but no direct access to ocean and beach. Hotel should keep a coffee maker ( at least) in room, considering the high daily rate!

10

Mauricio

18 Apr 2025

·

Stayed 1 night

Muy buena ubicación

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10

Celeste

28 Dec 2022

·

Stayed 1 night

Great location and beautiful property!

10

Ana

30 Aug 2024

·

Stayed 2 nights

Excellent location and service, beautiful and clean ..will stay there again for sure

8

ANA CAROLINA

18 Mar 2025

·

Stayed 2 nights

todo esta excelente pero, el hotel no tiene playa propia y tampoco acceso directo a la playa, hay que salir de la propiedad para caminar sobre la playa

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10

Alejandro

6 Jun 2024

·

Stayed 1 night

This hotel is really cool. Lobby is very entertaining, great bar, live piano music and breakfast lounge. Pool area looks very chill. 7 minutes from all the cool places in Ensenada. We are motorcycle riders and had safe place to leave bikes, and we were 10 minutes away from our favorite restaurant BOULES.

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Dining

Dining draws mixed feedback: many praise the generous Sunday brunch and good on‑site restaurants and bar. Others find breakfast quality or value lacking and note slow service at times; bar and restaurant prices are often considered high.

Related guest reviews

10

Rafael

17 Oct 2025

·

Stayed 2 nights

El buffet no esta bueno

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10

Lynn

18 Sept 2025

·

Stayed 1 night

Piano player was simply amazing! Food was good. Not exceptional! Eggs and waffle were ok. Great coffee!

10

nicholas

26 Apr 2025

·

Stayed 2 nights

Rooms are clean and comfortable and modern...roomy and well stocked. Staff very helful and friendly, fantastic breakfast buffet on the weekends snd coffee bar is great. Thanks! We will come back!

6

Tyler

29 Sept 2025

·

Stayed 3 nights

Room was clean, but overpriced. Jacuzzi and pool were not heated whatsoever, which ruined that experience. Okay hotel but needs a lot of improvements in features/amenities to be worth the price. Also, avoid the breakfast in the morning and go to one of the restaurants nearby.

10

Veronica

18 Aug 2025

·

Stayed 2 nights

We were able to check in but early. Lobby is sleek and clean. Rooms are really spacious and beds are very comfortable. Breakfast buffet was incredible with plenty of choices from omelets to seafood. Self serve unlimited mimosas and micheladas was great!

10

Emma

12 Jul 2024

·

Stayed 2 nights

The breakfast buffet here was amazing. We ended up getting a room at the hotel the night of because we did not feel comfortable at the hotel we had checked into. The staff was super accommodating and understanding with us. The rooms were very clean and the staff was very helpful. The dinner at the hotel was not the best, but the breakfast is well worth it.

8

Patrick

15 Dec 2024

·

Stayed 3 nights

The property is really nice. Clean modern. Price of drinks and food is outrageously high. Two mediocre wines at bar was $36! Price of breakfast was crazy high. Not worth it. The value is not there on food and drinks. They get you there and charge you high prices to rip you off.

10

Hongyi

14 Sept 2025

·

Stayed 1 night

Room very clean. Staff very friendly. I like the swimming pools area and the buffet Brunch

10

Hector Enrique

20 Jul 2025

·

Stayed 2 nights

Todo bien, solo que en el restaurante el servicio en el buffet en muy malo, muy lento y los solo atienden la mesa que les toca, no trabajan como equipo, así que si le pides algo a un mesero y no es el tuyo, el se lo pide a tu mesero cuando tiene oportunidad y eso hace que el servicio sea malo.

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10

Shane

10 Jun 2025

·

Stayed 2 nights

Great food and excellent service. We had a great time at the Baja 500 .

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$176
February	US$176
March	US$175
April	US$184
May	US$190
June	US$189
July	US$168
August	US$195
September	US$192
October	US$188
November	US$187
December	US$164

Su	Mo	Tu	We	Th	Fr	Sa
				1 $170	2 $248	3
4 $170	5 $175	6 $174	7 $175	8 $207	9 $273	10 $401
11 $169	12 $169	13 $169	14 $206	15 $169	16 $222	17 $232
18 $167	19 $167	20 $162	21 $169	22 $170	23 $262	24 $262
25 $167	26 $167	27 $167	28 $170	29 $169	30 $258	31 $266

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $196	18	19 $328
20 $153	21 $153	22 $156	23 $152	24 $157	25 $329	26
27 $163	28 $159	29 $160	30 $156

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Monthly average prices

About this property

Location

Room options

Superior Mountain View 1 King Bed

Premium Ocean 2 Double Beds

Deluxe Plus Ocean View 1 King Bed

Premium Mountain View King Room

Deluxe Plus Ocean View 2 Queen Beds

Deluxe Double Room, 2 Double Beds, Sea View

Superior Double Room, 2 Queen Beds, Mountain View

Premium Mountain 2 Double Beds

Superior 1 King Bed Ocean View

Deluxe Room, 1 King Bed, Ocean View

Luxury Loft, 1 King Bed, Ocean View

Guest reviews

Superb

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Torre Lucerna Hotel Ensenada

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Prices for upcoming dates