Gemma Hotel & Apartment Near Dragon Bridge

Friendly staff

Do not stay here. Staff was unfriendly, we booked a stay for one night for 6 people and the lady at the front desk started arguing with us and said we booked two rooms for 2 people when we booked it clearly said triple bed for each room and they tried to charge us extra. We showed them our booking and they finally gave us our room after trying to charge us extra and be dishonest. We went in our room air conditoner was not cold, hotel is old, room filled with mosquitos, room STANK. Fridge had water bottles that were half dranken(did not clean fridge out). The room smelled like poop and the bathroom was disgusting. Random disgusting brown stains on the floor, pretty sure the room stank and smelled like poop because a leaking pipe. We had to put a wet towel over it to cover the smell. We were going down to ask for a room switch when the door wouldnt close/lock. Door is unsafe and doesnt close and stays open.

Friendly staff

The pool was empty. The gym was so stuffy you could not breathe to workout. Bugs all over the gym floor. Cockroaches by the pool and in the room under the fridge. The reviews were so great for this place, when we arrived we were shocked.

The shower door didn't close properly, so I was worried about the water leaking out. I guess that's just how it is in a three-star hotel. Some areas were not cleaned properly.