AC Hotel by Marriott New York Times Square
Property description
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Business amenities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 4 meeting rooms available for events.
Dining
Satisfy your appetite at AC Kitchen, one of the hotel's 2 restaurants. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 290 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Location
With a stay at AC Hotel by Marriott New York Times Square, you'll be centrally located in New York, within a 5-minute walk of Times Square and Broadway. This hotel is 0.3 mi (0.5 km) from Bryant Park and 0.4 mi (0.7 km) from Madison Square Garden.
What's nearby
Times Square(0.2 miles)
Broadway(0.2 miles)
Bryant Park(0.3 miles)
American Lyric Theater(0.4 miles)
Macy's(0.4 miles)
Madison Square Garden(0.4 miles)
Herald Square(0.4 miles)
New York Public Library(0.5 miles)
5th Avenue(0.5 miles)
Rockefeller Center(0.6 miles)
Jacob K. Javits Convention Center(0.6 miles)
Empire State Building(0.7 miles)
Broadway Theatre(0.8 miles)
One Vanderbilt(0.8 miles)
Grand Central Terminal(0.8 miles)
LaGuardia Airport (LGA)(10 miles)
Teterboro, NJ (TEB)(11.7 miles)
Newark Liberty Intl. Airport (EWR)(16.9 miles)
John F. Kennedy Intl. Airport (JFK)(17.4 miles)
Stewart Intl. Airport (SWF)(66.5 miles)
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From
$293
/ night
Guest reviews
8.7
Fabulous
Based on 1,008 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At AC Hotel by Marriott New York Times Square, reviewers consistently praise the central Times Square location, clean modern rooms, and especially friendly staff who often go the extra mile, while noting occasional noise, maintenance hiccups, and service lapses.
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What guests think
At AC Hotel by Marriott New York Times Square, reviewers consistently praise the central Times Square location, clean modern rooms, and especially friendly staff who often go the extra mile, while noting occasional noise, maintenance hiccups, and service lapses.
Guests like the rooftop bar and on-site restaurant, though some found on-property dining limited, expensive, or closed for private events, and a few mentioned elevator waits. Rooms offer comfortable beds and strong showers, but sizes vary and some reported thin walls or noise from elevators, the street, or mechanicals. Overall, expect a well-located base with solid comfort near the action.
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AI-generated summary based on recent guest reviews
Facilities
The rooftop bar is popular and the on-site restaurant earns praise, but some guests faced closures for private events, long waits, or limited options. Parking is via a nearby partner garage, and occasional elevator or breakfast-service issues were noted.
Related guest reviews
10
Kathleen L
Jul 22, 2025
·
Stayed 1 night
Clean facilities, nice rooftop bar, and friendly staff!
Clean facilities, nice rooftop bar, and friendly staff!
6
Nina
Dec 15, 2023
·
Stayed 3 nights
Someone was smoking near my room and it was all sucked in by the vent. I had to keep the window open to not suffocate. But because of the open window, I went nearly deaf because my window was near AC vents and it was so extremely loud, I could not sleep. So I couldn’t sleep because of the smoke and the noises. Plus the ice machine did not work on any of the floors. They had a nice rooftop lounge but of the 3 nights I was there, it was closed on two because of some private party. They didn’t even have limited seating for the hotel patrons. The street level restaurant was OK but it did not have a nice outdoor area. Shower had some hair from the previous guest too. I was there on business and generally too tired to make a fuss late at night.
Someone was smoking near my room and it was all sucked in by the vent. I had to keep the window open to not suffocate. But because of the open window, I went nearly deaf because my window was near AC vents and it was so extremely loud, I could not sleep. So I couldn’t sleep because of the smoke and the noises. Plus the ice machine did not work on any of the floors. They had a nice rooftop lounge but of the 3 nights I was there, it was closed on two because of some private party. They didn’t even have limited seating for the hotel patrons. The street level restaurant was OK but it did not have a nice outdoor area. Shower had some hair from the previous guest too. I was there on business and generally too tired to make a fuss late at night.
10
Damal
Apr 22, 2025
·
Stayed 4 nights
Very nice and clean property! Entire staff is awesome! Very professional, courteous, friendly and service oriented! Right on Time Square so lots of options in all aspects! They also have a partnership with near by Parking facility which was pretty convenient.
Very nice and clean property! Entire staff is awesome! Very professional, courteous, friendly and service oriented! Right on Time Square so lots of options in all aspects! They also have a partnership with near by Parking facility which was pretty convenient.
10
James
Jun 1, 2025
·
Stayed 1 night
Great location and service was fantastic from check in to check out. Great roof-top bar!
Great location and service was fantastic from check in to check out. Great roof-top bar!
10
Jean
Jul 2, 2024
·
Stayed 1 night
This is a lovely hotel in a very convenient location to Times Square and the theater district. The staff was extremely nice and allowed us to check in a bit early. The rooftop bar was beautiful and we enjoyed their Happy Hour. Our room was small but very nice. We would definitely stay there again.
This is a lovely hotel in a very convenient location to Times Square and the theater district. The staff was extremely nice and allowed us to check in a bit early. The rooftop bar was beautiful and we enjoyed their Happy Hour. Our room was small but very nice. We would definitely stay there again.
10
Caroline
Mar 9, 2025
·
Stayed 1 night
The hotel was very convenient, and the staff very personable. They were quick to assist. The room was big enough for 2 people in the 2 bed double. The rooftop bar had good drinks, good, vibe and you overlook the empire state building beautiful.
The hotel was very convenient, and the staff very personable. They were quick to assist. The room was big enough for 2 people in the 2 bed double. The rooftop bar had good drinks, good, vibe and you overlook the empire state building beautiful.
8
Kevin
Jan 15, 2024
·
Stayed 1 night
The staff was so wonderful. From checkin to check out they were so nice, especially to our son. The room was tight, but served the purpose. The shower was very nice. The only downside was we were told at check in that there was breakfast service starting at 6am. We came down around 630 to find out the breakfast staff didn’t show up. Luckily, there was a bagel shop right next door that was open and had great food. Overall I would absolutely come back. Conveniently located, clean and reasonably priced.
The staff was so wonderful. From checkin to check out they were so nice, especially to our son. The room was tight, but served the purpose. The shower was very nice. The only downside was we were told at check in that there was breakfast service starting at 6am. We came down around 630 to find out the breakfast staff didn’t show up. Luckily, there was a bagel shop right next door that was open and had great food. Overall I would absolutely come back. Conveniently located, clean and reasonably priced.
10
Mary
Mar 6, 2023
·
Stayed 3 nights
We were greeted by the staff immediately and offered candy by the doorman. io checked us in and was amazing and so kind. Davon really was the most amazing staff member though. We had a hiccup in our schedule and he arranged things for us and was so full of energy. The whole staff was full of energy and so friendly every time we saw them. The hotel was 4.5 blocks from the theatre we were going to, less than a 10 minute walk to Time Square. If you plan on staying in the theatre district and Time Square, this is the hotel for sure. Kiss my slice is right next door and the pizza is great, affordable and staff awesome. Kung Fu Kitchen right around the corner was amazing as well. Only two complaints (and they aren't even a deal breaker) is the elevator situation was pretty rough. Constantly waiting and jerkiness of the elevator. That being said, they did have signs up saying there would only be one elevator starting March 6 for maintenance of the other two, so maybe it'll be better after. Second thing, I wouldn't recommend paying for the City View. It's not what you're picturing and we kept the blinds down most of the visit anyway since we didn't want to watch people working at their desks. But we would totally stay in one of their simpler rooms hands down. You're missing out by not staying here.
We were greeted by the staff immediately and offered candy by the doorman. io checked us in and was amazing and so kind. Davon really was the most amazing staff member though. We had a hiccup in our schedule and he arranged things for us and was so full of energy. The whole staff was full of energy and so friendly every time we saw them. The hotel was 4.5 blocks from the theatre we were going to, less than a 10 minute walk to Time Square. If you plan on staying in the theatre district and Time Square, this is the hotel for sure. Kiss my slice is right next door and the pizza is great, affordable and staff awesome. Kung Fu Kitchen right around the corner was amazing as well. Only two complaints (and they aren't even a deal breaker) is the elevator situation was pretty rough. Constantly waiting and jerkiness of the elevator. That being said, they did have signs up saying there would only be one elevator starting March 6 for maintenance of the other two, so maybe it'll be better after. Second thing, I wouldn't recommend paying for the City View. It's not what you're picturing and we kept the blinds down most of the visit anyway since we didn't want to watch people working at their desks. But we would totally stay in one of their simpler rooms hands down. You're missing out by not staying here.
8
Julio
Jul 14, 2025
·
Stayed 4 nights
The place has a great location near to time square quiet area, the restaurant is great, room are clean and comfortable beds. They have a top roof bar. Best pizza in new york is about 5 min walk.
The place has a great location near to time square quiet area, the restaurant is great, room are clean and comfortable beds. They have a top roof bar. Best pizza in new york is about 5 min walk.
8
Steve
Mar 14, 2024
·
Stayed 3 nights
Great location and staff helpful. Downside is that guests get no priority in the restaurants. When we arrived one was booked out for a private event and the other had a 90 minute waiting time!
Great location and staff helpful. Downside is that guests get no priority in the restaurants. When we arrived one was booked out for a private event and the other had a 90 minute waiting time!
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews frequently describe the hotel and rooms as very clean. A minority reported dust, missed housekeeping, or small issues like hair in showers or worn blinds.
Related guest reviews
10
Robert
Dec 25, 2022
·
Stayed 1 night
Convenient location and a nice place however seems to have gone down hill a bit since March. Room had dust bunnies, window blind was kind of busted and hallway lights didn’t work. But, staff is very nice and bed quite comfy!
Convenient location and a nice place however seems to have gone down hill a bit since March. Room had dust bunnies, window blind was kind of busted and hallway lights didn’t work. But, staff is very nice and bed quite comfy!
6
Nina
Dec 15, 2023
·
Stayed 3 nights
Someone was smoking near my room and it was all sucked in by the vent. I had to keep the window open to not suffocate. But because of the open window, I went nearly deaf because my window was near AC vents and it was so extremely loud, I could not sleep. So I couldn’t sleep because of the smoke and the noises. Plus the ice machine did not work on any of the floors. They had a nice rooftop lounge but of the 3 nights I was there, it was closed on two because of some private party. They didn’t even have limited seating for the hotel patrons. The street level restaurant was OK but it did not have a nice outdoor area. Shower had some hair from the previous guest too. I was there on business and generally too tired to make a fuss late at night.
Someone was smoking near my room and it was all sucked in by the vent. I had to keep the window open to not suffocate. But because of the open window, I went nearly deaf because my window was near AC vents and it was so extremely loud, I could not sleep. So I couldn’t sleep because of the smoke and the noises. Plus the ice machine did not work on any of the floors. They had a nice rooftop lounge but of the 3 nights I was there, it was closed on two because of some private party. They didn’t even have limited seating for the hotel patrons. The street level restaurant was OK but it did not have a nice outdoor area. Shower had some hair from the previous guest too. I was there on business and generally too tired to make a fuss late at night.
10
Parviz
Aug 18, 2024
·
Stayed 1 night
Great hotel clean!
Great hotel clean!
4
surasak
Apr 22, 2023
·
Stayed 4 nights
I stayed 5 days, the accommodation was very dusty.
I stayed 5 days, the accommodation was very dusty.
8
Darryl
Aug 8, 2023
·
Stayed 2 nights
Great location, excellent staff, very friendly. Crumbs in bed was a concern about clean sheets. Walking over garbage on sidewalks ( not hotel’s fault but I guess that’s New York
Great location, excellent staff, very friendly. Crumbs in bed was a concern about clean sheets. Walking over garbage on sidewalks ( not hotel’s fault but I guess that’s New York
10
Amanda
Jul 14, 2025
·
Stayed 1 night
The check in process was very quick and easy. Lobby was clean and room was clean. The room was perfect for myself and my husband. The bed was comfortable and restroom/ shower was very clean.
The check in process was very quick and easy. Lobby was clean and room was clean. The room was perfect for myself and my husband. The bed was comfortable and restroom/ shower was very clean.
10
julia
Mar 29, 2025
·
Stayed 1 night
Clean and great central location
Clean and great central location
6
Kelly
Dec 26, 2022
·
Stayed 19,347 nights
We checked in the day ahead with our arrival time, but the room was still not ready. We were offered a complimentary snack from their lobby while we waited and after waiting in the lobby (there was trash all around the seating area) for 20 minutes we were given a room. When they brought our luggage, he told us that there was an issue with the shower door and they were going to be sending an engineer up to work on it. The engineer was polite and said everything was good, however the shower door did not close all the way and sat crooked during our entire stay. There was only 1 of each towel in our room, and since there were two of us, we asked for another set; the front desk said they would bring them up shortly. 5 hours later they had not been dropped off, so we went down to get them ourselves. The next afternoon someone knocked on the door unexpectedly and handed us the towels explaining that they had forgotten. There was a cart full of bedsheets in the hallway that didn\'t move the entire 5 days we were there. Overall this hotel just wasn\'t worth the price in our opinion. The rooms were "cold" feeling (not temperature, but not cozy), poorly lit, and dusty. The room may once have been sleek, but showed a lot of wear and tear. Positives were that every actual staff interaction we had was top-notch-- all were very professional and friendly. The lobby smelled lovely and the location is good and very walkable.
We checked in the day ahead with our arrival time, but the room was still not ready. We were offered a complimentary snack from their lobby while we waited and after waiting in the lobby (there was trash all around the seating area) for 20 minutes we were given a room. When they brought our luggage, he told us that there was an issue with the shower door and they were going to be sending an engineer up to work on it. The engineer was polite and said everything was good, however the shower door did not close all the way and sat crooked during our entire stay. There was only 1 of each towel in our room, and since there were two of us, we asked for another set; the front desk said they would bring them up shortly. 5 hours later they had not been dropped off, so we went down to get them ourselves. The next afternoon someone knocked on the door unexpectedly and handed us the towels explaining that they had forgotten. There was a cart full of bedsheets in the hallway that didn\'t move the entire 5 days we were there. Overall this hotel just wasn\'t worth the price in our opinion. The rooms were "cold" feeling (not temperature, but not cozy), poorly lit, and dusty. The room may once have been sleek, but showed a lot of wear and tear. Positives were that every actual staff interaction we had was top-notch-- all were very professional and friendly. The lobby smelled lovely and the location is good and very walkable.
10
Francesca
Apr 12, 2023
·
Stayed 2 nights
Very clean and great location
Very clean and great location
10
Gabriel
Aug 20, 2025
·
Stayed 4 nights
Its really close to times square, rooms are clean and staff is nice
Its really close to times square, rooms are clean and staff is nice
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally comfortable with good beds and showers, and some were larger than expected for NYC. Sizes vary, and several guests mentioned thin walls or noise from elevators, street traffic, or neighboring rooms, plus occasional minor maintenance.
Related guest reviews
6
Ronald
Aug 10, 2024
·
Stayed 2 nights
The hotel is really great location and we liked everything about rooms comfort, design and even feels a little bit more spacious than others. Our main problem was that our room was on the second floor and it was slightly connected by a half inch crack to the other room, which made it so that we could hear every conversation they were having, every laugh, every intimate relation etc and it was very loud when they got home in the middle of the night and also up early.
The hotel is really great location and we liked everything about rooms comfort, design and even feels a little bit more spacious than others. Our main problem was that our room was on the second floor and it was slightly connected by a half inch crack to the other room, which made it so that we could hear every conversation they were having, every laugh, every intimate relation etc and it was very loud when they got home in the middle of the night and also up early.
8
MIchelle
Jul 20, 2025
·
Stayed 1 night
Nice room. The noise level near elevator wasn’t great. Nice location and room was nice overall. Simple and small which is handy for a quick stay.
Nice room. The noise level near elevator wasn’t great. Nice location and room was nice overall. Simple and small which is handy for a quick stay.
10
Richard
Jun 17, 2024
·
Stayed 1 night
This was such a wonderful hotel. We were only supposed to stay in New York 4 days and we decided to stay one extra day. We looked and called many hotels. They do not hold a ridiculous amount of money for a “hold” so that’s what led us here. We also had no where to take our luggage since we left the old hotel we were staying at. Even though booking was at 4 they let us have our room at 12!!!! The front desk was so nice and accommodating. Like 100 stars!!!! P.s. you’re not “New York living” in this hotel. What I mean is, these rooms are SPACIOUS.
This was such a wonderful hotel. We were only supposed to stay in New York 4 days and we decided to stay one extra day. We looked and called many hotels. They do not hold a ridiculous amount of money for a “hold” so that’s what led us here. We also had no where to take our luggage since we left the old hotel we were staying at. Even though booking was at 4 they let us have our room at 12!!!! The front desk was so nice and accommodating. Like 100 stars!!!! P.s. you’re not “New York living” in this hotel. What I mean is, these rooms are SPACIOUS.
8
Tamekka
Nov 2, 2023
·
Stayed 2 nights
My overall stay was good. The rooms were clean, the customer service was great, and the location was perfect. The only hiccup was the room size. The rooms are small and the beds were even smaller. I expected bigger beds, especially for the cost.
My overall stay was good. The rooms were clean, the customer service was great, and the location was perfect. The only hiccup was the room size. The rooms are small and the beds were even smaller. I expected bigger beds, especially for the cost.
10
Roxane
Mar 18, 2024
·
Stayed 3 nights
The staff was friendly, helpful and knowledgeable about the city. The room was very clean. I recommend asking for a higher floor if you don't like noise. We were on a lower floor so we could hear a lot of the city noise at night. I will definitely stay there on my next visit to new York.
The staff was friendly, helpful and knowledgeable about the city. The room was very clean. I recommend asking for a higher floor if you don't like noise. We were on a lower floor so we could hear a lot of the city noise at night. I will definitely stay there on my next visit to new York.
10
Terri
Jan 8, 2024
·
Stayed 2 nights
This property was comfortable and clean and conveniently located. The only downside was that the blind in our room was tattered and torn.
This property was comfortable and clean and conveniently located. The only downside was that the blind in our room was tattered and torn.
10
Grace
Feb 4, 2024
·
Stayed 2 nights
Clean , nice and big room
Clean , nice and big room
8
Tyler N
Jan 23, 2023
·
Stayed 2 nights
The hotel and room were very nice and clean. The hotel staff was super friendly and helpful. The rooms were very noisy- sleep was difficult because of how much noise you could hear through the walls. We put YouTube on with sleep sounds to block it out.
The hotel and room were very nice and clean. The hotel staff was super friendly and helpful. The rooms were very noisy- sleep was difficult because of how much noise you could hear through the walls. We put YouTube on with sleep sounds to block it out.
10
Amanda
Jul 14, 2025
·
Stayed 1 night
The check in process was very quick and easy. Lobby was clean and room was clean. The room was perfect for myself and my husband. The bed was comfortable and restroom/ shower was very clean.
The check in process was very quick and easy. Lobby was clean and room was clean. The room was perfect for myself and my husband. The bed was comfortable and restroom/ shower was very clean.
8
Julio
Jul 14, 2025
·
Stayed 4 nights
The place has a great location near to time square quiet area, the restaurant is great, room are clean and comfortable beds. They have a top roof bar. Best pizza in new york is about 5 min walk.
The place has a great location near to time square quiet area, the restaurant is great, room are clean and comfortable beds. They have a top roof bar. Best pizza in new york is about 5 min walk.
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly, proactive, and accommodating, with shout-outs to team members who go above and beyond. A smaller number report check-in problems or rude interactions.
Related guest reviews
10
Priya
Feb 18, 2025
·
Stayed 3 nights
Great location, staff was awesome the entire time. I could text them to bring things to our room and they would come by in just a few minutes. It was amazing service all around! The bellhop was also really amazing and helpful!
Great location, staff was awesome the entire time. I could text them to bring things to our room and they would come by in just a few minutes. It was amazing service all around! The bellhop was also really amazing and helpful!
6
Falon
Aug 20, 2025
·
Stayed 1 night
Got yelled at by staff for him not given us the baggage ticket. Don't blame the guest for your not doing your job!!
Got yelled at by staff for him not given us the baggage ticket. Don't blame the guest for your not doing your job!!
10
Kimyatta
Aug 12, 2024
·
Stayed 2 nights
Check in went smooth. The very first person we encounter during our stay was Ricardo! We were welcomed in and instantly felt that we had mad a great choice. Ricardo was very polite and super professional. We literally loved his personality, as we hoped to see him every day of our stay! During check in I did encounter a slight bit of what I felt at the time was rude behavior by the young lady checking us in. However, I did address what I felt and received the most warming and sincere apology from the young lady. I was very impressed and felt as if the staff genuinely cares about their guests. I received a text everyday just checking to see how our stay was going from Sasha. That was a plus. The hotel is beautiful, looks just like the pictures. Room surprisingly larger than what we expected from a New York hotel room. Our room 407 was extremely clean and had everything we needed including a fridge and microwave. Hotel is within walking distance to almost everything. We walked to the Marquis Theater to our Broadway show, Sugar Factory, Times Square etc. The only complaint that I had during my stay is the people just hanging around outside close to the hotel which isn’t the hotels fault. I would recommend this property. We will be staying again on our next visit to New York! Don’t hesitate to book your stay.
Check in went smooth. The very first person we encounter during our stay was Ricardo! We were welcomed in and instantly felt that we had mad a great choice. Ricardo was very polite and super professional. We literally loved his personality, as we hoped to see him every day of our stay! During check in I did encounter a slight bit of what I felt at the time was rude behavior by the young lady checking us in. However, I did address what I felt and received the most warming and sincere apology from the young lady. I was very impressed and felt as if the staff genuinely cares about their guests. I received a text everyday just checking to see how our stay was going from Sasha. That was a plus. The hotel is beautiful, looks just like the pictures. Room surprisingly larger than what we expected from a New York hotel room. Our room 407 was extremely clean and had everything we needed including a fridge and microwave. Hotel is within walking distance to almost everything. We walked to the Marquis Theater to our Broadway show, Sugar Factory, Times Square etc. The only complaint that I had during my stay is the people just hanging around outside close to the hotel which isn’t the hotels fault. I would recommend this property. We will be staying again on our next visit to New York! Don’t hesitate to book your stay.
10
Kyle
Aug 4, 2025
·
Stayed 1 night
Staff was extremely helpful with my elderly mother. Couldn’t believe how nice these New Yorkers treated my family. Ricardo and Joshua went out of their way to provide exceptional service. We will be back!
Staff was extremely helpful with my elderly mother. Couldn’t believe how nice these New Yorkers treated my family. Ricardo and Joshua went out of their way to provide exceptional service. We will be back!
10
Jennifer
Jul 19, 2024
·
Stayed 4 nights
We stayed 4 nights at AC Marriott Times Square in July 2024. We were greeted and helped by Ricardo every morning from the very beginning and he would suggest where to go as well as arrange our transportation needs. His friendly and cheerful demeanour made us feel so warm and welcomed. The hotel is convenient, clean and all needed amenities are provided—we appreciated the complimentary bottles of water on the way in and out of the lobby. The property is wonderful but what made our stay a plus was Ricardo. We even took a picture with him when we left on the last day. Thank you!
We stayed 4 nights at AC Marriott Times Square in July 2024. We were greeted and helped by Ricardo every morning from the very beginning and he would suggest where to go as well as arrange our transportation needs. His friendly and cheerful demeanour made us feel so warm and welcomed. The hotel is convenient, clean and all needed amenities are provided—we appreciated the complimentary bottles of water on the way in and out of the lobby. The property is wonderful but what made our stay a plus was Ricardo. We even took a picture with him when we left on the last day. Thank you!
10
Christie
May 10, 2024
·
Stayed 1 night
The staff were absolutely amazing at this hotel. They went above and beyond and were so kind and helpful. I can’t recommend them enough.
The staff were absolutely amazing at this hotel. They went above and beyond and were so kind and helpful. I can’t recommend them enough.
10
Peter
May 7, 2024
·
Stayed 5 nights
We stayed at the AC Times Square for 5 nights on a holiday to celebrate my fiancée’s 30th birthday. From the moment we arrived we were made to feel welcome and special. The lobby and front desk staff were all so helpful, kind and entertaining and made us feel so welcome. They let us check in early so we could get our bags into the room and get out exploring, they also arranged a late check out at no extra cost which was so helpful as it suited our timings to get to JFK perfectly. The hotel has an excellent location, very walkable to all the big Midtown attractions and there is a subway station right on the street corner to get you anywhere in the city. It’s a short walk/taxi from Penn Station which made getting to the hotel from JFK so easy. The rooms, lobby and bar are modern and stylish. The room surprised us at how big it was for New York, everything was new and to a high standard and spotlessly clean. We went to the rooftop bar once for happy hour which was excellent value. The cocktails were delicious and the view was incredible. I have already recommended the AC to friends and would definitely stay here again if back in New York.
We stayed at the AC Times Square for 5 nights on a holiday to celebrate my fiancée’s 30th birthday. From the moment we arrived we were made to feel welcome and special. The lobby and front desk staff were all so helpful, kind and entertaining and made us feel so welcome. They let us check in early so we could get our bags into the room and get out exploring, they also arranged a late check out at no extra cost which was so helpful as it suited our timings to get to JFK perfectly. The hotel has an excellent location, very walkable to all the big Midtown attractions and there is a subway station right on the street corner to get you anywhere in the city. It’s a short walk/taxi from Penn Station which made getting to the hotel from JFK so easy. The rooms, lobby and bar are modern and stylish. The room surprised us at how big it was for New York, everything was new and to a high standard and spotlessly clean. We went to the rooftop bar once for happy hour which was excellent value. The cocktails were delicious and the view was incredible. I have already recommended the AC to friends and would definitely stay here again if back in New York.
10
melissa angeles
Aug 12, 2024
·
Stayed 3 nights
My family and I always prefer to stay at AC hotels. The AC located in Times Square NYC was clean, comfortable, good water pressure, air conditioner worked good, elevator was not congested with foot traffic, modern design/decor, conveniently located/walkable to restaurants and subway. The staff at the Times Square location made every difference in our trip. They were so helpful, professional, pleasant, accommodating and provided us with excellent service. I especially remember Simone but all the staff that worked front desk and lobby from 8/4 to 8/7 provided us with excellent service and TLC!
My family and I always prefer to stay at AC hotels. The AC located in Times Square NYC was clean, comfortable, good water pressure, air conditioner worked good, elevator was not congested with foot traffic, modern design/decor, conveniently located/walkable to restaurants and subway. The staff at the Times Square location made every difference in our trip. They were so helpful, professional, pleasant, accommodating and provided us with excellent service. I especially remember Simone but all the staff that worked front desk and lobby from 8/4 to 8/7 provided us with excellent service and TLC!
4
Brian
Nov 25, 2025
·
Stayed 2 nights
Room was not ready at check-in then they were knocking on our room door before the stated checkout time asking when we were leaving
Room was not ready at check-in then they were knocking on our room door before the stated checkout time asking when we were leaving
10
Kelly
Jun 11, 2025
·
Stayed 4 nights
Great location! Staff was friendly and helpful. Josh was extremely helpful getting us to the airport on our last day. Would definitely recommend!
Great location! Staff was friendly and helpful. Josh was extremely helpful getting us to the airport on our last day. Would definitely recommend!
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AI-generated summary based on recent guest reviews
Location
Central and walkable for Times Square, Broadway, and multiple subway lines. A few noted the immediate area can feel gritty or have weed smells.
Related guest reviews
8
Meghan
Apr 21, 2025
·
Stayed 4 nights
We stayed for 4 nights and found the location to be very convenient. It was not directly at Times Square, but blocks away which was great for evenings. Lots of subway stations nearby. It was clean and comfortable, though be very clear about cleaning schedules. We were told our room would be cleaned every other day and it was cleaned once during our stay. Our toilet plugged during every flush and the sink drain was very slow, which was frustrating for a family staying there. They were quick to resolved it each time but it continued to happen. Would stay again!
We stayed for 4 nights and found the location to be very convenient. It was not directly at Times Square, but blocks away which was great for evenings. Lots of subway stations nearby. It was clean and comfortable, though be very clear about cleaning schedules. We were told our room would be cleaned every other day and it was cleaned once during our stay. Our toilet plugged during every flush and the sink drain was very slow, which was frustrating for a family staying there. They were quick to resolved it each time but it continued to happen. Would stay again!
10
Sony
May 28, 2025
·
Stayed 2 nights
Hotel is good area around is dirty
Hotel is good area around is dirty
10
jason c
Jul 1, 2025
·
Stayed 3 nights
I liked how central the location is to everything.
I liked how central the location is to everything.
10
Dena Danielle Den
Aug 1, 2024
·
Stayed 7 nights
This hotel is great! The staff at the hotel are amazing. They are so helpful with suggestions. The ice cold water waiting in the lobby was also wonderful. Rooms were spacious by Manhattan standards and beds were comfortable. It is very close to the subway. The only negative remark I would say is that down the street is a weed shop and a lot of people like to stand by the store and smoke. The smell is very strong. We felt very safe and comfortable for our entire week there!
This hotel is great! The staff at the hotel are amazing. They are so helpful with suggestions. The ice cold water waiting in the lobby was also wonderful. Rooms were spacious by Manhattan standards and beds were comfortable. It is very close to the subway. The only negative remark I would say is that down the street is a weed shop and a lot of people like to stand by the store and smoke. The smell is very strong. We felt very safe and comfortable for our entire week there!
4
James
Dec 12, 2022
·
Stayed 2 nights
This hotel is "fair" I did not feel like I was staying at a hotel which charged as much as it did. I felt like I was at a "Day Inn plus". This Hotel has lots to do to make up for the fact that there is no view and it is located off the main strip. Feels like you are in the middle of an industrail street. I was very very disappointed this is NOT a LUXURY hotel for the rates being charged -- they fall well below expectation (There is no microwave in every room) we had to call the front desk to be told the few they had was in use. "how was I to heat up my food?\' response "I don\'t know what to tell you". I would recommend staying somewhere else unless this place LOWER the rates. You DO NOT GET WHAT YOU PAY FOR HERE.
This hotel is "fair" I did not feel like I was staying at a hotel which charged as much as it did. I felt like I was at a "Day Inn plus". This Hotel has lots to do to make up for the fact that there is no view and it is located off the main strip. Feels like you are in the middle of an industrail street. I was very very disappointed this is NOT a LUXURY hotel for the rates being charged -- they fall well below expectation (There is no microwave in every room) we had to call the front desk to be told the few they had was in use. "how was I to heat up my food?\' response "I don\'t know what to tell you". I would recommend staying somewhere else unless this place LOWER the rates. You DO NOT GET WHAT YOU PAY FOR HERE.
8
James
Aug 19, 2025
·
Stayed 2 nights
The property is very well kept and in a good location in Times Square. Would highly recommend
The property is very well kept and in a good location in Times Square. Would highly recommend
10
delano
Apr 18, 2023
·
Stayed 1 night
The location was perfect close to time square
The location was perfect close to time square
10
Susan
Jul 2, 2024
·
Stayed 4 nights
This was the perfect hotel for our three day stay in New York. Although the rooms are not huge they are well appointed and four of us were more than comfortable. Hotel staff are welcoming and professional, hotel itself is in great shape. The best part was the proximity to so many of the things we wanted to do- 10-20 minute walk to Times Square, Rockefeller Center, the Empire State Building, Broadway shows, Circle Line Cruises, Central Park, etc....the nearby subway station got us easily to sites that were further away. The bagel shop next door was perfect each morning as it has a variety of options from bagel sandwiches to açaí bowls and hot breakfasts. Plenty of good restaurants nearby. Would definitely recommend staying here.
This was the perfect hotel for our three day stay in New York. Although the rooms are not huge they are well appointed and four of us were more than comfortable. Hotel staff are welcoming and professional, hotel itself is in great shape. The best part was the proximity to so many of the things we wanted to do- 10-20 minute walk to Times Square, Rockefeller Center, the Empire State Building, Broadway shows, Circle Line Cruises, Central Park, etc....the nearby subway station got us easily to sites that were further away. The bagel shop next door was perfect each morning as it has a variety of options from bagel sandwiches to açaí bowls and hot breakfasts. Plenty of good restaurants nearby. Would definitely recommend staying here.
8
Ian
May 29, 2025
·
Stayed 1 night
Very close to Times Square
Very close to Times Square
10
Erika
Jul 25, 2024
·
Stayed 4 nights
Great location, within walking distance to all the major points on Times Square, many options to eat right outside the hotel door. The room was really clean and the overall of the hotel was super clean and great environment. We loved the roof top lounge and the front desk staff was always helpful and courteous. We used the subway quite a bit to transport to other areas like Central Park, Battery Park and the Trade Center. It was really convenient to have the subway entrances so close to the hotel.
Great location, within walking distance to all the major points on Times Square, many options to eat right outside the hotel door. The room was really clean and the overall of the hotel was super clean and great environment. We loved the roof top lounge and the front desk staff was always helpful and courteous. We used the subway quite a bit to transport to other areas like Central Park, Battery Park and the Trade Center. It was really convenient to have the subway entrances so close to the hotel.
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AI-generated summary based on recent guest reviews
Dining
On-site dining and the rooftop bar receive frequent compliments. Prices can be high and guests encountered limited availability, long waits or closures; breakfast or lobby coffee is not always included or available.
Related guest reviews
10
Kelly
Jun 25, 2025
·
Stayed 2 nights
We stayed here for two nights. We really liked the property. The staff was awesome. Very centrally located to what New York has to offer. The only downside was the restaurant was expensive and very small portions of food that were very delicious but very small and very expensive. the concierge was awesome.
We stayed here for two nights. We really liked the property. The staff was awesome. Very centrally located to what New York has to offer. The only downside was the restaurant was expensive and very small portions of food that were very delicious but very small and very expensive. the concierge was awesome.
10
Patricia
Feb 21, 2023
·
Stayed 3 nights
The location was perfect. The Hotel was very clean and always offered to accommodate any needs. Staff was extremely friendly and helpful. I am an early riser so I like to sneak out & get coffee in the lobby-I had to pay for it. That was a first for me.
The location was perfect. The Hotel was very clean and always offered to accommodate any needs. Staff was extremely friendly and helpful. I am an early riser so I like to sneak out & get coffee in the lobby-I had to pay for it. That was a first for me.
10
Nailah
Apr 16, 2023
·
Stayed 1 night
The staff was incredibly helpful and welcoming. I only stayed for 1 night, but would definitely stay again. It was perfect for a staycation! The rooftop bar was very convenient albeit a little expensive (but it’s NYC).
The staff was incredibly helpful and welcoming. I only stayed for 1 night, but would definitely stay again. It was perfect for a staycation! The rooftop bar was very convenient albeit a little expensive (but it’s NYC).
10
Tiffany
Apr 21, 2025
·
Stayed 2 nights
Gigi, Josh and the rest of the staff were so very pleasant! Gigi is definitely as the young people say "main character" energy, such a delightful young lady. Good job AC hotel on staffing. The restaurant on the upper level was also very excellent.
Gigi, Josh and the rest of the staff were so very pleasant! Gigi is definitely as the young people say "main character" energy, such a delightful young lady. Good job AC hotel on staffing. The restaurant on the upper level was also very excellent.
10
Jean
Jul 2, 2024
·
Stayed 1 night
This is a lovely hotel in a very convenient location to Times Square and the theater district. The staff was extremely nice and allowed us to check in a bit early. The rooftop bar was beautiful and we enjoyed their Happy Hour. Our room was small but very nice. We would definitely stay there again.
This is a lovely hotel in a very convenient location to Times Square and the theater district. The staff was extremely nice and allowed us to check in a bit early. The rooftop bar was beautiful and we enjoyed their Happy Hour. Our room was small but very nice. We would definitely stay there again.
8
Kevin
Jan 15, 2024
·
Stayed 1 night
The staff was so wonderful. From checkin to check out they were so nice, especially to our son. The room was tight, but served the purpose. The shower was very nice. The only downside was we were told at check in that there was breakfast service starting at 6am. We came down around 630 to find out the breakfast staff didn’t show up. Luckily, there was a bagel shop right next door that was open and had great food. Overall I would absolutely come back. Conveniently located, clean and reasonably priced.
The staff was so wonderful. From checkin to check out they were so nice, especially to our son. The room was tight, but served the purpose. The shower was very nice. The only downside was we were told at check in that there was breakfast service starting at 6am. We came down around 630 to find out the breakfast staff didn’t show up. Luckily, there was a bagel shop right next door that was open and had great food. Overall I would absolutely come back. Conveniently located, clean and reasonably priced.
8
Julio
Jul 14, 2025
·
Stayed 4 nights
The place has a great location near to time square quiet area, the restaurant is great, room are clean and comfortable beds. They have a top roof bar. Best pizza in new york is about 5 min walk.
The place has a great location near to time square quiet area, the restaurant is great, room are clean and comfortable beds. They have a top roof bar. Best pizza in new york is about 5 min walk.
8
Steve
Mar 14, 2024
·
Stayed 3 nights
Great location and staff helpful. Downside is that guests get no priority in the restaurants. When we arrived one was booked out for a private event and the other had a 90 minute waiting time!
Great location and staff helpful. Downside is that guests get no priority in the restaurants. When we arrived one was booked out for a private event and the other had a 90 minute waiting time!
8
Elizabeth
Jun 16, 2024
·
Stayed 2 nights
Everyone is so friendly. Hotel is clean, centrally located. Would like additional mirror for make up application. Also could not purchase a bar drink to bring to our room, a food purchase was necessary.
Everyone is so friendly. Hotel is clean, centrally located. Would like additional mirror for make up application. Also could not purchase a bar drink to bring to our room, a food purchase was necessary.
8
Clark
Nov 18, 2024
·
Stayed 3 nights
Was a nice hotel, bisy area, limited food choices at location in hotel.
Was a nice hotel, bisy area, limited food choices at location in hotel.
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10
Jim
2 weeks ago
·
Stayed 5 nights
A great place to stay if you “have” to stay in Times Square area….the restaurant and roof top bar is a BONUS!
A great place to stay if you “have” to stay in Times Square area….the restaurant and roof top bar is a BONUS!
8
Jeffrey
May 26, 2026
·
Stayed 3 nights
Welcoming staff. Clean room.
Welcoming staff. Clean room.
10
Jacqueline
May 16, 2026
·
Stayed 3 nights
The hotel was very clean. The staff was very helpful, kind and courteous. Good view of the city. Will definitely would stay again. Let’s not forget the two beautiful restaurants. The rooftop was amazingly beautiful.
The hotel was very clean. The staff was very helpful, kind and courteous. Good view of the city. Will definitely would stay again. Let’s not forget the two beautiful restaurants. The rooftop was amazingly beautiful.
10
Keri
Apr 13, 2026
·
Stayed 2 nights
Everything was wonderful
Everything was wonderful
6
Alexandre
Apr 12, 2026
·
Stayed 3 nights
Great location
Great location
260 West 40th Street, Garment District, New York (and vicinity), New York, United States of America
Location
With a stay at AC Hotel by Marriott New York Times Square, you'll be centrally located in New York, within a 5-minute walk of Times Square and Broadway. This hotel is 0.3 mi (0.5 km) from Bryant Park and 0.4 mi (0.7 km) from Madison Square Garden.
Times Square(0.2 miles)
Broadway(0.2 miles)
Bryant Park(0.3 miles)
American Lyric Theater(0.4 miles)
Macy's(0.4 miles)
Madison Square Garden(0.4 miles)
FAQs about AC Hotel by Marriott New York Times Square
Offsite parking is available for a fee of USD 58 per day, located 0.1 miles away from the hotel. Reservations are not required.
Cooked-to-order breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee ranging from approximately USD 9 to 44 per person.
Check-in time is at 4:00 PM and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details regarding room accessibility can be confirmed by contacting the property directly.
The hotel is centrally located in New York City, within a 5-minute walk of Times Square and Broadway. It is 0.3 miles from Bryant Park and 0.4 miles from Madison Square Garden, making it an ideal base for exploring the city.
Up to 2 children aged 17 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Onsite parties or group events are strictly prohibited
- Safety features at this property include a fire extinguisher
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for cooked-to-order breakfast: approximately USD 9 to 44 per person
- Offsite parking fee: USD 58 per day (0.1 mi away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-Smoking Rooms
Business Center
Dry Cleaning
Housekeeping
Services
Business Center
Dry Cleaning
Housekeeping
Banquet Facilities
Safe-Deposit Box
ATM / Cash Machine
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
General
Restaurant
Non-Smoking Rooms
Vending Machines
Snack Bar/Deli
Wheelchair Accessible (Limited)
Activities
Outdoor Fireplace
Fitness Center (nearby)
Internet
Free Wi-Fi
Parking
Parking