Name: Courtyard by Marriott Boston Dedham/Westwood
Address: 64 University Avenue, Westwood, Massachusetts, United States of America, Westwood, Massachusetts, US
Price range: US$164–US$515 per night
Rating: 8.63

What guests think

Across recent reviews of Courtyard by Marriott Boston Dedham/Westwood, travelers highlight the convenient, walkable location by the Route 128/Amtrak station, generally excellent cleanliness, and comfortable, spacious rooms, with some caveats about noise and occasional maintenance quirks.

Many liked the easy parking and nearby dining, but several caution about train noise in some rooms. Facilities draw the most criticism, with recurring reports of the pool or hot tub being closed or cold and one elevator often out of service. Breakfast service is frequently inconsistent, with limited options, delays, or chef no-shows, though some enjoyed the bar. Overall, expect a convenient, clean stay with amenities that may not always be available.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub reliability is a recurring issue (closures, cold water, or strong chlorine), and one elevator is often out or slow. Parking is generally easy, and there is an on-site bar and Starbucks.

Related guest reviews

6

Michelle

3 Aug 2025

·

Stayed 1 night

The room and bathroom were extremely clean. We were disappointed because we expected there to be a pool, which we thought would kill some time for our young child. Unfortunately, the pool is closed and it is our understanding that it has been closed for several weeks. Additionally, breakfast options were limited and expensive for what they were in our opinion.

10

Rachel

6 May 2025

·

Stayed 1 night

The cleanest room I have ever had at a hotel. Elevator slow (only 1 of 2 were working) but the exceptional cleanliness outweighs that small complaint.

2

Summer

6 Dec 2024

·

Stayed 1 night

We booked this property specifically for the pool amenities. The indoor pool room was freezing, and the jacuzzi didn’t work. My kids wouldn’t even get in the water it was so cold. Our room was adequate, but even when you turned the air/heater off it still kicked on and blew cold air out of it every 15 minutes keeping us all awake, and all of us cold all night. Wouldn’t stay again!

10

Daniel

14 May 2023

·

Stayed 1 night

Convenient location just off I-95; easy parking; easy check-in; clean; bar service in the evening; very good breakfast service in the morning with Starbucks coffee and sit-down breakfast order service delivered to the table. Rooms are good sized; clean; have nice TV and bathroom amenities. It is located in a newer development with some very good restaurants, shopping, and Urgent Care right across the parking lot. There are some very nice walking areas in and around walkways on adjacent apartment complexes. And the local T rail and Amtrak are right there if you are travellling or need to get to Boston. My only complaint is the breakfast area needs more attention to cleaning the tables after each sitting. I found most tables dirty as I was sitting down for breakfast Overall, it's a great place for business, families, or leisure travel to the Boston suburbs

6

Josephine

14 Apr 2025

·

Stayed 1 night

The property is under construction, that was not anywhere on their website . The food and bar service was very understaffed and the breakfast which was paid for as an extra -was non exisistent. The cook one day was very late and the next morning no cook showed up for work. The hotel staff offered no sort of credit due to the renovations and lack of help. The location is what worked

6

Edward

22 May 2025

·

Stayed 2 nights

This hotel is decent and in a good location but every time i stay there one of the 2 elevators is broken. Of the 5'times I stayed there i haven't seen both operational and one time both elevators were broken and i had to walk up and down the stairs for a long weekend to the 4th floor. They need a new elevator contractor its a 4 story building and there is no excuse for the constant issues.

8

Kristin

16 Sept 2024

·

Stayed 1 night

Great hotel , comfy beds . Great hot tub and pool . Thanks again

8

Joanna

19 Aug 2025

·

Stayed 1 night

Our stay was pleasant and the staff was very nice. Our only complaint was that we chose this place because it had a pool, but we were told the pool was vlused for repairs whwn we checked in. There should be a way of letting people kniw this when they are booking. This is the third time this has happened to us at a marriott ptpperty.

6

Amanda

27 Jan 2024

·

Stayed 3 nights

Great Stay, but the hot tub was broken. There were a few nice staff members. A lady with long hair and the tall gentlemen with glasses. Other two ladies didn’t know how to smile. The bartender was amazing and so was the housekeeper Maria. I’d stay again if the hot tub worked.

10

Amanda

23 Dec 2024

·

Stayed 3 nights

The pool and horn were closed and we were looking forward to using the amenities. We stayed here 9 months prior and it was closed as well. Other than that, it was a great visit.

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AI-generated summary based on recent guest reviews

Cleanliness

Most reviews praise very clean rooms and common areas. Some report occasional misses such as stains, dirty elevator walls, or dust.

Related guest reviews

4

Kenneth

6 Sept 2024

·

Stayed 3 nights

Very noisy property with poor soundproofing. Dirty glasses sat in the hallway for 2 days. Good location but won’t be staying here again.

10

Lucy

18 Jul 2025

·

Stayed 2 nights

We had a great experience staying at this hotel. Room was immaculate, staff was friendly and attentive and there was plenty of parking. Loved that you could walk to shopping, restaurants and Starbucks. We will be back!

10

james

30 Dec 2025

·

Stayed 1 night

Easy check in. The room was spacious and clean. Comfortable beds.

10

Rachel

6 May 2025

·

Stayed 1 night

The cleanest room I have ever had at a hotel. Elevator slow (only 1 of 2 were working) but the exceptional cleanliness outweighs that small complaint.

2

Randy

5 Jul 2025

·

Stayed 1 night

We left the property! Huge bleach stain on bathroom wall. Masking tape holding wall paper together. Just horrible. Who knows what we could not see if that’s what I saw in 2 minutes. Gross! Do not stay here.

4

william

12 Feb 2025

·

Stayed 2 nights

Room had broken furniture. Blood on a sheet. A metal bar sticking out from bottom of bed. Cut my leg on bar.

10

Rhonda

14 Nov 2025

·

Stayed 1 night

Clean hotel , close to main arteries and train , walkable from train and amenities , wonderful staff

10

BRIDGET

8 Nov 2024

·

Stayed 2 nights

Neat, friendly check in desk staffs, the room was so clean and cozy, comfortable beds, etc. Will be there again in few month and i cant wait to book a room in the Hotel

4

Merideth

28 Sept 2025

·

Stayed 1 night

Staff at front desk was so nice and room is huge and has windows on two sides. But I took a bath right before I went to bed and my gosh there is a huge mess on the door frame on the back of the bathroom door. I wouldn’t have seen it if I was not sitting in the tub with The door closed but what a hideous mess it is. If they had a night crew to clean I would call them up but it’s 930 on a Saturday night so I’ll just let it go since I leave tomorrow. But really not pleasant.

10

Claire

19 May 2025

·

Stayed 1 night

Convenient location near a family function. Room was spotless. Bathroom great shower and lighting. Refrig in room helpful. Microwave in lobby but not used. Many options for food near University Ave and self parking in and out easy. Train station /Amtrak is adjacent to hotel. We are light sleepers but early risers. We stayed Sunday night departing Monday and yes we heard train at 6 am. if you were heading into Boston this location would be ideal.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable with good showers and bedding. Some guests note wear and tear, HVAC or fan noise, train noise in certain rooms, TV issues, and the lack of an in-room microwave.

Related guest reviews

6

Brenden

16 Aug 2025

·

Stayed 1 night

Nice but you hear the train all the time

6

Michael

1 Jun 2025

·

Stayed 1 night

I would have given 5 stars if you didn’t make me sign up for a profile just to get wifi. If I’m paying $150 for a room, you should simply provide free and easy access to wifi.

10

Julie

17 May 2024

·

Stayed 1 night

The hotel room was extremely orderly, spacious, and clean. The walls are not sound proofed so be aware of noisy guests. The front desk staff were not friendly but were efficient.

8

Misty

14 Oct 2025

·

Stayed 3 nights

The room was, overall, pretty good — clean and nicely laid out with plenty of space for 2 people. The shower was great, and the staff were friendly and helpful. The area was quiet, there was plenty of parking available, and traffic wasn’t bad in this part of town. A few small downsides: the pillows weren’t very comfortable, the room felt warmer than the thermostat indicated, and there was no microwave in the room. Still, it was a pleasant experience overall, and I’d consider staying here again.

6

Kathy

27 Dec 2024

·

Stayed 1 night

Elevators dirty. Room needs updates. Bed was comfortable. Rooms Overall clean. Just needs a little TLC

10

Harvey

21 Jun 2024

·

Stayed 1 night

Room and service was great. Asked for a room away from trains and they gave us the room farthest away. Liked the room very much. Handy plugs, nice bathroom and comfy bed.

10

Paul

13 Feb 2024

·

Stayed 1 night

The tv screen is all blue. We were told all the yes had to be replaced. The fan in the bathroom could not shut off. They said it was normal to circulate the air? The noise was annoying.

6

Janeka

27 Apr 2025

·

Stayed 1 night

Nice stay but the Ac was not cold and it kept shutting off.

6

Andrew

15 Oct 2023

·

Stayed 1 night

It's a pretty standard Courtyard. It's in good shape and the location was ideal for us. The issues we had were small ones. Note that it is next to an Amtrak station so you'll hear trains from time to time. Both light bulbs in the bedside light on one side were out. They're nonstandard and the desk didn't have any but offered to send maintenance in the morning. We checked out before that mattered. I swapped one over from the other light. Not a big deal but points to a quality control issue. Bathroom fan stays on all the time. Lots of hotels doing this because it reduces mildew. Fine, but this one was noisy enough that we had to keep the door closed, which meant the bathroom didn't get the heat from the room. Again, not a big deal but a quality control issue. Overall was fine for us, though any hotel in New England in the fall is priced ridiculously and this was no exception. Not a good value, but on par with what else was in the region for the same days.

8

Eric

21 Aug 2025

·

Stayed 1 night

Nice hotel. I am a bed guy. The beds here were ok. Not the best even on this short trip though. Also there was some signs of wear in the room with rust coming through on some of the door frames.

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Service

Many guests describe friendly, helpful staff and smooth check-in. Others report rude or unresponsive interactions, overbooking, delays or no-shows, and unfulfilled requests like missing cots or housekeeping.

Related guest reviews

2

Leslie

26 Aug 2024

·

Stayed 1 night

We reserved a room in November of 2023 for August 24, 2024 for Kenny Chesney’s concert. The day of the concert we checked in around 10am knowing we would not get to our room until after the concert. We were told everything was good, we’ll call you when your room is ready. We arrived about 1:30am after the concert and we were told “we have bad news”. They had no rooms even though we reserved months ahead and checked in that morning. Oh, they got us a room at another place 20 miles away. Seriously! You gave our room away and didn't care less. Poor customer service!

2

heidi

20 Sept 2023

·

Stayed 3 nights

Staff was rude and repeatedly accused me of overfilling the bathtub which was categorically false. I would never set foot in the place again

10

Rhonda

14 Nov 2025

·

Stayed 1 night

Clean hotel , close to main arteries and train , walkable from train and amenities , wonderful staff

10

Doreen

31 Mar 2024

·

Stayed 1 night

Hotel was very clean. The gentleman at the front desk was super friendly and helpful

10

Rhonda

16 Nov 2025

·

Stayed 1 night

Clean , well laid out , close to transit , and arteries , staff are great

10

Scott

20 Jun 2025

·

Stayed 1 night

On 19.June we arrived early and the person who greeted us, also checked to see if our room was ready and available. The room was ready and she promptly checked us in, explained the amenities and helped us on our way. She was absolutely fabulous. Kind, courteous and so wonderful; professional with the right mix of social engagement. Also the Young Man who was working at the Bistro that evening was just as warm and pleasant; professional yet friendly and sociable. Two outstanding members of your team!

10

Marco

23 Aug 2025

·

Stayed 2 nights

Very clean and friendly staff

6

Myriame

4 Jul 2023

·

Stayed 3 nights

When we checked in ,we were asked if we wanted housekeeping, we said yes. We stayed from Friday through Monday, they never cleaned the room. We called the front desk everyday for towels . The supervisor were not friendly at all. The 2 guys had an attitude and was yelling , they were very rude.

2

Susan

22 Aug 2024

·

Stayed 1 night

We requested a cot upon arrival because we were told our room had a couch bed. It did not. The cot never arrived. We asked 5 more times and they never brought it. At 2am we asked again as we were getting tired. They said they would bring it up. At 2:30 am i went to my pick up and took outcthe air mattress for the bed of my truck and carried it to our room. No apologies nothing and they never during our stay provided us with the cot

6

Aidan

29 Jan 2024

·

Stayed 2 nights

Staff was rude and unhelpful. Especially at the Bistro and front desk Sunday morning!!!

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Location

Highly convenient next to the Route 128/Amtrak station with easy access to I-95, shopping, dining, and Gillette Stadium; walkable area. Several mention audible train noise, especially for light sleepers.

Related guest reviews

10

HUGH

30 Dec 2025

·

Stayed 5 nights

Great price, killer location, easy access to the train/ Amtrak & local

10

Daniel

14 May 2023

·

Stayed 1 night

Convenient location just off I-95; easy parking; easy check-in; clean; bar service in the evening; very good breakfast service in the morning with Starbucks coffee and sit-down breakfast order service delivered to the table. Rooms are good sized; clean; have nice TV and bathroom amenities. It is located in a newer development with some very good restaurants, shopping, and Urgent Care right across the parking lot. There are some very nice walking areas in and around walkways on adjacent apartment complexes. And the local T rail and Amtrak are right there if you are travellling or need to get to Boston. My only complaint is the breakfast area needs more attention to cleaning the tables after each sitting. I found most tables dirty as I was sitting down for breakfast Overall, it's a great place for business, families, or leisure travel to the Boston suburbs

10

Jen

5 May 2025

·

Stayed 1 night

Was a nice hotel not far from Gillette Stadium

10

Rhonda

14 Nov 2025

·

Stayed 1 night

Clean hotel , close to main arteries and train , walkable from train and amenities , wonderful staff

10

HUGH

31 Dec 2024

·

Stayed 5 nights

I have stayed here several times and hope to again. It is right off I 95 and only steps from the train. I park my car and easily get to Boston on the commuter train- a short walk across the parking lot

10

Rhonda

16 Nov 2025

·

Stayed 1 night

Clean , well laid out , close to transit , and arteries , staff are great

10

Joseph

21 Apr 2025

·

Stayed 4 nights

Perfectly situated for taking commuter train to Boston.

8

Jeannette

15 Sept 2023

·

Stayed 1 night

The hotel is in great condition and very clean. The only potential downside is you can here the train station and tracks which are adjacent to the hotel

10

Claire

19 May 2025

·

Stayed 1 night

Convenient location near a family function. Room was spotless. Bathroom great shower and lighting. Refrig in room helpful. Microwave in lobby but not used. Many options for food near University Ave and self parking in and out easy. Train station /Amtrak is adjacent to hotel. We are light sleepers but early risers. We stayed Sunday night departing Monday and yes we heard train at 6 am. if you were heading into Boston this location would be ideal.

8

Pinar

24 Dec 2024

·

Stayed 1 night

Convenient location to route 128 train station.

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Dining

On-site Starbucks/Bistro and bar are available, but breakfast is inconsistent with limited options, long waits, or chef no-shows; some enjoyed drinks. Breakfast is often not included and can feel pricey.

Related guest reviews

8

Nataliia

6 Aug 2024

·

Stayed 1 night

Good in general, but breakfast should be included.

6

Michelle

3 Aug 2025

·

Stayed 1 night

The room and bathroom were extremely clean. We were disappointed because we expected there to be a pool, which we thought would kill some time for our young child. Unfortunately, the pool is closed and it is our understanding that it has been closed for several weeks. Additionally, breakfast options were limited and expensive for what they were in our opinion.

4

Jay

19 Jun 2023

·

Stayed 3 nights

No room service for the 3 days we were there. Trash in hallway left the whole time. Had to wait 5-10 minutes to get service at front desk. No breakfast available. Don’t do that anymore

10

Betty M

21 Aug 2025

·

Stayed 2 nights

Here for a hockey tournament. Rooms were nice. Bar tender was on point with the old fashions! Great experience!

10

Daniel

14 May 2023

·

Stayed 1 night

Convenient location just off I-95; easy parking; easy check-in; clean; bar service in the evening; very good breakfast service in the morning with Starbucks coffee and sit-down breakfast order service delivered to the table. Rooms are good sized; clean; have nice TV and bathroom amenities. It is located in a newer development with some very good restaurants, shopping, and Urgent Care right across the parking lot. There are some very nice walking areas in and around walkways on adjacent apartment complexes. And the local T rail and Amtrak are right there if you are travellling or need to get to Boston. My only complaint is the breakfast area needs more attention to cleaning the tables after each sitting. I found most tables dirty as I was sitting down for breakfast Overall, it's a great place for business, families, or leisure travel to the Boston suburbs

4

Karin

21 Jul 2024

·

Stayed 2 nights

honestly, for the price, disappointing. trash in the courtyard. broken umbrella just hanging down. no coffee available after 10 am on weekends.

6

Josephine

14 Apr 2025

·

Stayed 1 night

The property is under construction, that was not anywhere on their website . The food and bar service was very understaffed and the breakfast which was paid for as an extra -was non exisistent. The cook one day was very late and the next morning no cook showed up for work. The hotel staff offered no sort of credit due to the renovations and lack of help. The location is what worked

6

Joseph

4 Nov 2025

·

Stayed 3 nights

One person serving at a small Starbucks stand. Bring a book for the wait. Overall, nothing great. Good location. Wouldn't do it again, but it wasn't awful.

6

Leonard

10 Jan 2023

·

Stayed 19,358 nights

I paid for a breakfast and it was a nightmare to get it. I was told that there was no record of it.It took me over an hour to prove that it was owed to me

8

Rhonda

14 Nov 2025

·

Stayed 2 nights

Light bulbs out in 2 fixtures. Stsnding in Line to get breakfast...chief did not show

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$155
February	US$139
March	US$164
April	US$187
May	US$224
June	US$242
July	US$203
August	US$221
September	US$216
October	US$240
November	US$163
December	US$143

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $399	17 $180	18 $318	19 $333
20 $189	21 $237	22 $257	23 $351	24 $223	25 $418	26 $418
27 $164	28 $184	29	30 $393

Su	Mo	Tu	We	Th	Fr	Sa
				1 $359	2 $515	3
4 $213	5 $194	6 $263	7	8 $233	9 $345	10
11 $292	12 $199	13 $331	14 $316	15 $258	16 $359	17 $394
18 $248	19 $228	20 $331	21 $314	22 $243	23 $423	24
25 $228	26 $204	27 $326	28 $224	29 $199	30 $301	31 $301

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Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Hearing Accessible

Room, 1 King Bed with Sofa Bed

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

Room, 1 King Bed with Sofa Bed, Hearing Accessible (Accessible Bathtub)

Room, 1 King Bed

Room, 1 King Bed, Hearing Accessible (Accessible Bathtub)

Room, 2 Queen Beds, Hearing Accessible (Transfer Shower & Roll-In Shower)

Room, Multiple Beds

Room, 1 King Bed, Hearing Accessible (Transfer Shower & Roll-In Shower)

Room, 2 Queen Beds

Room, Multiple Beds, Hearing Accessible (Accessible Bathtub)

Room, 1 King Bed, Hearing Accessible

Room, 1 King Bed with Sofa Bed, Hearing Accessible

Guest reviews

Fabulous

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard by Marriott Boston Dedham/Westwood

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Prices for upcoming dates