The Maples Niseko
From
$191
/ night
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From
$191
/ night
About this property
The Maples offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transp...
Location
Kutchan is home to The Maples Niseko. Niseko Tokyu Grand HIRAFU and Niseko Annupuri International Ski Area are worth checking out if an activity is on the agenda. Rusutsu Resort and Niseko-Shakotan-Otarukaigan Quasi-National Park are also worth visiting. Take in the nearby slopes with skiing, or check out other outdoor activities such as snowshoeing, snow tubing, and snowmobiling.
Parking
Airport shuttle
Restaurant
Non-Smoking Rooms
Room Service
Safe-Deposit Box
Guest reviews of The Maples Niseko
8.8
Fabulous
Based on 200 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At The Maples Niseko, travelers praise true ski-in/ski-out access and a central Hirafu location, paired with friendly, attentive staff and spacious, apartment-style rooms equipped with kitchens and laundry that suit families and groups.
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What guests think
At The Maples Niseko, travelers praise true ski-in/ski-out access and a central Hirafu location, paired with friendly, attentive staff and spacious, apartment-style rooms equipped with kitchens and laundry that suit families and groups.
Guests also like the convenient ski lockers and the tie-in with Rhythm rentals, and some mention helpful transfers to the Hirafu Welcome Center or the train station. On-site amenities are limited, with repeated notes that there is no public bath, and services can feel minimal compared with a full-service hotel. Cleanliness is generally strong, though a few reviews mention housekeeping gaps and, in one case, a strong sulfuric odor. Overall, expect a comfortable, self-contained base with warm service.
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AI-generated summary based on recent guest reviews
Facilities
Direct ski-in/ski-out access and a well-organized ski locker room are praised. On-site amenities are limited, with repeated mentions that there is no public bath/onsen.
Related guest reviews
10
Parker
Mar 4, 2025
·
Stayed 7 nights
The Maples Niseko is a beautiful accommodation with very attentive and friendly staff. We stayed for 1 week here and really enjoyed our time. The rooms were spacious, very clean and filled with amenities such as a dishwasher, rice cooker, kettle, chiller and freezer and a washer/dryer. The ski in/ski out was very convenient going to the lifts and coming back to the Maples with no extra walking required. The ski lockers are clean and spacious with enough room for multiple people’s gear in one locker. If you book rental equipment with Rhythm they have a special drop off area with a QR code to return for gear for you for ease of use, rather than carrying it all back. Loved our stay here and would definitely come back!
The Maples Niseko is a beautiful accommodation with very attentive and friendly staff. We stayed for 1 week here and really enjoyed our time. The rooms were spacious, very clean and filled with amenities such as a dishwasher, rice cooker, kettle, chiller and freezer and a washer/dryer. The ski in/ski out was very convenient going to the lifts and coming back to the Maples with no extra walking required. The ski lockers are clean and spacious with enough room for multiple people’s gear in one locker. If you book rental equipment with Rhythm they have a special drop off area with a QR code to return for gear for you for ease of use, rather than carrying it all back. Loved our stay here and would definitely come back!
10
Judy
Mar 31, 2024
·
Stayed 6 nights
True ski in ski out property! Ski lifts right outside hotel door. We stayed in a 2 bedroom suite for 6 nights. In room washing machine was super helpful since we were traveling with kids. Close to restaurants and shopping. Hotel provided transport from hotel to Hirafu Welcome center which is where our shuttle bus from Chitose Airport dropped us off at.
True ski in ski out property! Ski lifts right outside hotel door. We stayed in a 2 bedroom suite for 6 nights. In room washing machine was super helpful since we were traveling with kids. Close to restaurants and shopping. Hotel provided transport from hotel to Hirafu Welcome center which is where our shuttle bus from Chitose Airport dropped us off at.
10
Gail
Mar 24, 2025
·
Stayed 4 nights
With Ski in Ski out and locker provided, its really nice for a family getaway! Hotel condition is new, friendly and helpful staff, comfortable bed and dining area equipped with kitchen. we enjoyed the stay.
With Ski in Ski out and locker provided, its really nice for a family getaway! Hotel condition is new, friendly and helpful staff, comfortable bed and dining area equipped with kitchen. we enjoyed the stay.
8
Chia-Chen
Dec 31, 2022
·
Stayed 9 nights
Ski in ski out 真的很方便，放置雪板的空間也很大。房間乾淨、很舒適。房間唯一缺點是沒有浴缸，飯店也沒有湯池。價錢偏貴但二世谷就是這樣
Ski in ski out 真的很方便，放置雪板的空間也很大。房間乾淨、很舒適。房間唯一缺點是沒有浴缸，飯店也沒有湯池。價錢偏貴但二世谷就是這樣
10
wai ching
Jan 26, 2026
·
Stayed 2 nights
Staffs are very friendly and helpful. The beds are comfortable. A good choice for ski in and ski out hotel
Staffs are very friendly and helpful. The beds are comfortable. A good choice for ski in and ski out hotel
10
Michael
Dec 15, 2023
·
Stayed 5 nights
Very luxurious home. Good space, layout, use of furniture. Ski in and ski out. Direct access to lockers to store skis
Very luxurious home. Good space, layout, use of furniture. Ski in and ski out. Direct access to lockers to store skis
10
Vivian Yee Nin
Jul 2, 2023
·
Stayed 9 nights
Pros: Great location in the middle of Hirafu. Ski-in-ski-out onto Ace Family Run Clean comfortable apartment with fully equipped kitchen. Good ski locker room. Walkable to shops and a few restaurants. Cons: There’s no other services or amenities in the property. No own shuttle bus.
Pros: Great location in the middle of Hirafu. Ski-in-ski-out onto Ace Family Run Clean comfortable apartment with fully equipped kitchen. Good ski locker room. Walkable to shops and a few restaurants. Cons: There’s no other services or amenities in the property. No own shuttle bus.
10
Joe
Dec 18, 2024
·
Stayed 4 nights
Excellent location and very convenient for ski in/ski out. Nice 2 bed room apartment with all the amenities and nice view on the slopes, especially at night. Friendly staff, always there to help. Perhaps the only thing missing is a public bath within the property,
Excellent location and very convenient for ski in/ski out. Nice 2 bed room apartment with all the amenities and nice view on the slopes, especially at night. Friendly staff, always there to help. Perhaps the only thing missing is a public bath within the property,
10
Caroline
Dec 27, 2024
·
Stayed 4 nights
What a wonderful place to stay, the staff are super friendly and are very helpful, the view from our room was superb, the easy of ski in and out was awesome with the ace quad just metre down a green run, no need to walk up to the lifts, then up the ace gondola to the other lifts. The apartment amenities were first rate, room sounds proof so it was nice and quiet. I highly recommend the maples
What a wonderful place to stay, the staff are super friendly and are very helpful, the view from our room was superb, the easy of ski in and out was awesome with the ace quad just metre down a green run, no need to walk up to the lifts, then up the ace gondola to the other lifts. The apartment amenities were first rate, room sounds proof so it was nice and quiet. I highly recommend the maples
8
Rajinder Singh
Apr 7, 2025
·
Stayed 6 nights
Great stay yet again! Easy access to the family slopes at the rear and convenience stores on the main street. The staff are lovely, friendly and very helpful.
Great stay yet again! Easy access to the family slopes at the rear and convenience stores on the main street. The staff are lovely, friendly and very helpful.
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms are generally clean and well maintained. A few reviews report issues, including missed housekeeping and, in one case, a strong sulfuric odor.
Related guest reviews
10
Frederick Lai Cheung
Jan 9, 2023
·
Stayed 19,366 nights
Nice spacious apartment style hotel at a great location for skiing. Well equipped kitchenette. Ski-in/ski-out with many restaurants and shops close by. Relatively new and well maintained.
Nice spacious apartment style hotel at a great location for skiing. Well equipped kitchenette. Ski-in/ski-out with many restaurants and shops close by. Relatively new and well maintained.
10
Parker
Mar 4, 2025
·
Stayed 7 nights
The Maples Niseko is a beautiful accommodation with very attentive and friendly staff. We stayed for 1 week here and really enjoyed our time. The rooms were spacious, very clean and filled with amenities such as a dishwasher, rice cooker, kettle, chiller and freezer and a washer/dryer. The ski in/ski out was very convenient going to the lifts and coming back to the Maples with no extra walking required. The ski lockers are clean and spacious with enough room for multiple people’s gear in one locker. If you book rental equipment with Rhythm they have a special drop off area with a QR code to return for gear for you for ease of use, rather than carrying it all back. Loved our stay here and would definitely come back!
The Maples Niseko is a beautiful accommodation with very attentive and friendly staff. We stayed for 1 week here and really enjoyed our time. The rooms were spacious, very clean and filled with amenities such as a dishwasher, rice cooker, kettle, chiller and freezer and a washer/dryer. The ski in/ski out was very convenient going to the lifts and coming back to the Maples with no extra walking required. The ski lockers are clean and spacious with enough room for multiple people’s gear in one locker. If you book rental equipment with Rhythm they have a special drop off area with a QR code to return for gear for you for ease of use, rather than carrying it all back. Loved our stay here and would definitely come back!
10
Gail
Mar 24, 2025
·
Stayed 4 nights
With Ski in Ski out and locker provided, its really nice for a family getaway! Hotel condition is new, friendly and helpful staff, comfortable bed and dining area equipped with kitchen. we enjoyed the stay.
With Ski in Ski out and locker provided, its really nice for a family getaway! Hotel condition is new, friendly and helpful staff, comfortable bed and dining area equipped with kitchen. we enjoyed the stay.
10
HOI PING
Mar 16, 2024
·
Stayed 2 nights
Just a perfect stay in The Maples Hotel. Wverything is perfect, we are group of 9 people and got a good stay in the penthouse. the apartment is spacial, clean and comfortable. Ski in Ski out experience is very much suitable for our leisure vacation to enjoy the snow amd ski. Staff is nice and helpful and have shared us detail information that was needed. I would choose this hotel again for my next stay in Niseko
Just a perfect stay in The Maples Hotel. Wverything is perfect, we are group of 9 people and got a good stay in the penthouse. the apartment is spacial, clean and comfortable. Ski in Ski out experience is very much suitable for our leisure vacation to enjoy the snow amd ski. Staff is nice and helpful and have shared us detail information that was needed. I would choose this hotel again for my next stay in Niseko
8
Chia-Chen
Dec 31, 2022
·
Stayed 9 nights
Ski in ski out 真的很方便，放置雪板的空間也很大。房間乾淨、很舒適。房間唯一缺點是沒有浴缸，飯店也沒有湯池。價錢偏貴但二世谷就是這樣
Ski in ski out 真的很方便，放置雪板的空間也很大。房間乾淨、很舒適。房間唯一缺點是沒有浴缸，飯店也沒有湯池。價錢偏貴但二世谷就是這樣
10
Maria
May 21, 2024
·
Stayed 1 night
We stayed at the 2 BR penthouse, which has breathtaking views of Mount Toya from all rooms. You get to soak in that image to your heart’s content. A definite highlight of our trip. You can also watch the sunrise from all windows. The hotel is modern and stylish and everything is new and in pristine condition. Because we came in spring, the hotel was almost empty, and there wasn’t anyone at the front desk, which was a little lonely. The hotel restaurant was closed, as were many others (even if it says open in search engines). My only suggestion to them is that out of the 4 pillows in each bed, they have two tall and two soft/flattish ones for belly sleepers. All 4 pillows in both beds were hard and tall, so I had sleep without.
We stayed at the 2 BR penthouse, which has breathtaking views of Mount Toya from all rooms. You get to soak in that image to your heart’s content. A definite highlight of our trip. You can also watch the sunrise from all windows. The hotel is modern and stylish and everything is new and in pristine condition. Because we came in spring, the hotel was almost empty, and there wasn’t anyone at the front desk, which was a little lonely. The hotel restaurant was closed, as were many others (even if it says open in search engines). My only suggestion to them is that out of the 4 pillows in each bed, they have two tall and two soft/flattish ones for belly sleepers. All 4 pillows in both beds were hard and tall, so I had sleep without.
2
Yilin
Apr 5, 2024
·
Stayed 5 nights
Dusty room, scratchy sheets, food from previous occupants under furniture, staff were completely unconcerned when alerted about the debris
Dusty room, scratchy sheets, food from previous occupants under furniture, staff were completely unconcerned when alerted about the debris
8
Bryan
Mar 18, 2025
·
Stayed 5 nights
Lovely property and staff. However, there is a overwhelming sulfuric/sewage smell issue, particularly in the bedrooms and the water that comes from the bathtub in the suite. The only solution is propping windows and doors open at all times. Though the smell may be attributable to the neighboring onsen facilities, the smell is too strong to be acceptable. If the Maples could figure out how to fix this, it would be a perfect stay.
Lovely property and staff. However, there is a overwhelming sulfuric/sewage smell issue, particularly in the bedrooms and the water that comes from the bathtub in the suite. The only solution is propping windows and doors open at all times. Though the smell may be attributable to the neighboring onsen facilities, the smell is too strong to be acceptable. If the Maples could figure out how to fix this, it would be a perfect stay.
10
Vivian Yee Nin
Jul 2, 2023
·
Stayed 9 nights
Pros: Great location in the middle of Hirafu. Ski-in-ski-out onto Ace Family Run Clean comfortable apartment with fully equipped kitchen. Good ski locker room. Walkable to shops and a few restaurants. Cons: There’s no other services or amenities in the property. No own shuttle bus.
Pros: Great location in the middle of Hirafu. Ski-in-ski-out onto Ace Family Run Clean comfortable apartment with fully equipped kitchen. Good ski locker room. Walkable to shops and a few restaurants. Cons: There’s no other services or amenities in the property. No own shuttle bus.
6
MIZUKI
Feb 27, 2023
·
Stayed 3 nights
清潔感があり暖房も暖かく 過ごしやすかったです。 トイレやシャワーが二つあり 便利でした。 メイン通りにあるので ご飯屋さんにもスキー場にも アクセスしやすかったです。 隣に銭湯もあります。 ヴィレッジ側のお部屋に4人で 泊まりましたが、 ソファが一つしかなく ダイニングテーブルとの距離が 近くて少し狭く感じました。 部屋に洗濯機があったのは とても助かりました。 チェックイン時に部屋の掃除は ２日に１回との説明でしたが、 ３泊したのですが、1度も 部屋の掃除やベッドメイキングは なくて残念でした。 新しいタオルなどはわざわざ フロントに電話してもらいました。 スタッフも外国の方が多く フレンドリーですが 少し大雑把に感じました。
清潔感があり暖房も暖かく 過ごしやすかったです。 トイレやシャワーが二つあり 便利でした。 メイン通りにあるので ご飯屋さんにもスキー場にも アクセスしやすかったです。 隣に銭湯もあります。 ヴィレッジ側のお部屋に4人で 泊まりましたが、 ソファが一つしかなく ダイニングテーブルとの距離が 近くて少し狭く感じました。 部屋に洗濯機があったのは とても助かりました。 チェックイン時に部屋の掃除は ２日に１回との説明でしたが、 ３泊したのですが、1度も 部屋の掃除やベッドメイキングは なくて残念でした。 新しいタオルなどはわざわざ フロントに電話してもらいました。 スタッフも外国の方が多く フレンドリーですが 少し大雑把に感じました。
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AI-generated summary based on recent guest reviews
Rooms
Spacious, apartment-style units with full kitchens and in-room laundry; many find beds comfortable, and some rooms offer nice slope or mountain views. Some units lack bathtubs.
Related guest reviews
10
Frederick Lai Cheung
Jan 9, 2023
·
Stayed 19,366 nights
Nice spacious apartment style hotel at a great location for skiing. Well equipped kitchenette. Ski-in/ski-out with many restaurants and shops close by. Relatively new and well maintained.
Nice spacious apartment style hotel at a great location for skiing. Well equipped kitchenette. Ski-in/ski-out with many restaurants and shops close by. Relatively new and well maintained.
10
Parker
Mar 4, 2025
·
Stayed 7 nights
The Maples Niseko is a beautiful accommodation with very attentive and friendly staff. We stayed for 1 week here and really enjoyed our time. The rooms were spacious, very clean and filled with amenities such as a dishwasher, rice cooker, kettle, chiller and freezer and a washer/dryer. The ski in/ski out was very convenient going to the lifts and coming back to the Maples with no extra walking required. The ski lockers are clean and spacious with enough room for multiple people’s gear in one locker. If you book rental equipment with Rhythm they have a special drop off area with a QR code to return for gear for you for ease of use, rather than carrying it all back. Loved our stay here and would definitely come back!
The Maples Niseko is a beautiful accommodation with very attentive and friendly staff. We stayed for 1 week here and really enjoyed our time. The rooms were spacious, very clean and filled with amenities such as a dishwasher, rice cooker, kettle, chiller and freezer and a washer/dryer. The ski in/ski out was very convenient going to the lifts and coming back to the Maples with no extra walking required. The ski lockers are clean and spacious with enough room for multiple people’s gear in one locker. If you book rental equipment with Rhythm they have a special drop off area with a QR code to return for gear for you for ease of use, rather than carrying it all back. Loved our stay here and would definitely come back!
10
Gail
Mar 24, 2025
·
Stayed 4 nights
With Ski in Ski out and locker provided, its really nice for a family getaway! Hotel condition is new, friendly and helpful staff, comfortable bed and dining area equipped with kitchen. we enjoyed the stay.
With Ski in Ski out and locker provided, its really nice for a family getaway! Hotel condition is new, friendly and helpful staff, comfortable bed and dining area equipped with kitchen. we enjoyed the stay.
10
HOI PING
Mar 16, 2024
·
Stayed 2 nights
Just a perfect stay in The Maples Hotel. Wverything is perfect, we are group of 9 people and got a good stay in the penthouse. the apartment is spacial, clean and comfortable. Ski in Ski out experience is very much suitable for our leisure vacation to enjoy the snow amd ski. Staff is nice and helpful and have shared us detail information that was needed. I would choose this hotel again for my next stay in Niseko
Just a perfect stay in The Maples Hotel. Wverything is perfect, we are group of 9 people and got a good stay in the penthouse. the apartment is spacial, clean and comfortable. Ski in Ski out experience is very much suitable for our leisure vacation to enjoy the snow amd ski. Staff is nice and helpful and have shared us detail information that was needed. I would choose this hotel again for my next stay in Niseko
10
Steven
Mar 29, 2025
·
Stayed 3 nights
1. Safety - every part of the door need access by using our room card. 2. Easily accessible to skii area. 3. Room is big and spacious. Everything in the room we need is there.
1. Safety - every part of the door need access by using our room card. 2. Easily accessible to skii area. 3. Room is big and spacious. Everything in the room we need is there.
10
Maria
May 21, 2024
·
Stayed 1 night
We stayed at the 2 BR penthouse, which has breathtaking views of Mount Toya from all rooms. You get to soak in that image to your heart’s content. A definite highlight of our trip. You can also watch the sunrise from all windows. The hotel is modern and stylish and everything is new and in pristine condition. Because we came in spring, the hotel was almost empty, and there wasn’t anyone at the front desk, which was a little lonely. The hotel restaurant was closed, as were many others (even if it says open in search engines). My only suggestion to them is that out of the 4 pillows in each bed, they have two tall and two soft/flattish ones for belly sleepers. All 4 pillows in both beds were hard and tall, so I had sleep without.
We stayed at the 2 BR penthouse, which has breathtaking views of Mount Toya from all rooms. You get to soak in that image to your heart’s content. A definite highlight of our trip. You can also watch the sunrise from all windows. The hotel is modern and stylish and everything is new and in pristine condition. Because we came in spring, the hotel was almost empty, and there wasn’t anyone at the front desk, which was a little lonely. The hotel restaurant was closed, as were many others (even if it says open in search engines). My only suggestion to them is that out of the 4 pillows in each bed, they have two tall and two soft/flattish ones for belly sleepers. All 4 pillows in both beds were hard and tall, so I had sleep without.
10
ALAIN
May 31, 2024
·
Stayed 5 nights
Large condos. Really relaxing. Ski in ski out
Large condos. Really relaxing. Ski in ski out
10
Joe
Dec 18, 2024
·
Stayed 4 nights
Excellent location and very convenient for ski in/ski out. Nice 2 bed room apartment with all the amenities and nice view on the slopes, especially at night. Friendly staff, always there to help. Perhaps the only thing missing is a public bath within the property,
Excellent location and very convenient for ski in/ski out. Nice 2 bed room apartment with all the amenities and nice view on the slopes, especially at night. Friendly staff, always there to help. Perhaps the only thing missing is a public bath within the property,
10
Caroline
Dec 27, 2024
·
Stayed 4 nights
What a wonderful place to stay, the staff are super friendly and are very helpful, the view from our room was superb, the easy of ski in and out was awesome with the ace quad just metre down a green run, no need to walk up to the lifts, then up the ace gondola to the other lifts. The apartment amenities were first rate, room sounds proof so it was nice and quiet. I highly recommend the maples
What a wonderful place to stay, the staff are super friendly and are very helpful, the view from our room was superb, the easy of ski in and out was awesome with the ace quad just metre down a green run, no need to walk up to the lifts, then up the ace gondola to the other lifts. The apartment amenities were first rate, room sounds proof so it was nice and quiet. I highly recommend the maples
10
あきひこ
Jan 3, 2023
·
Stayed 19,359 nights
アップゲレンデが便利。部屋が広かった。バスタブがあれば良かった。
アップゲレンデが便利。部屋が広かった。バスタブがあれば良かった。
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AI-generated summary based on recent guest reviews
Service
Staff are consistently friendly and helpful, often assisting with rentals, bookings, and transfers. A few guests noted inconsistent responsiveness.
Related guest reviews
10
Parker
Mar 4, 2025
·
Stayed 7 nights
The Maples Niseko is a beautiful accommodation with very attentive and friendly staff. We stayed for 1 week here and really enjoyed our time. The rooms were spacious, very clean and filled with amenities such as a dishwasher, rice cooker, kettle, chiller and freezer and a washer/dryer. The ski in/ski out was very convenient going to the lifts and coming back to the Maples with no extra walking required. The ski lockers are clean and spacious with enough room for multiple people’s gear in one locker. If you book rental equipment with Rhythm they have a special drop off area with a QR code to return for gear for you for ease of use, rather than carrying it all back. Loved our stay here and would definitely come back!
The Maples Niseko is a beautiful accommodation with very attentive and friendly staff. We stayed for 1 week here and really enjoyed our time. The rooms were spacious, very clean and filled with amenities such as a dishwasher, rice cooker, kettle, chiller and freezer and a washer/dryer. The ski in/ski out was very convenient going to the lifts and coming back to the Maples with no extra walking required. The ski lockers are clean and spacious with enough room for multiple people’s gear in one locker. If you book rental equipment with Rhythm they have a special drop off area with a QR code to return for gear for you for ease of use, rather than carrying it all back. Loved our stay here and would definitely come back!
10
Christopher
Dec 11, 2024
·
Stayed 5 nights
Incredible service, absolutely faultless the entire time, this might be a 3 star hotel but it felt like a 4 star hotel with 5 star service.
Incredible service, absolutely faultless the entire time, this might be a 3 star hotel but it felt like a 4 star hotel with 5 star service.
10
Judy
Mar 31, 2024
·
Stayed 6 nights
True ski in ski out property! Ski lifts right outside hotel door. We stayed in a 2 bedroom suite for 6 nights. In room washing machine was super helpful since we were traveling with kids. Close to restaurants and shopping. Hotel provided transport from hotel to Hirafu Welcome center which is where our shuttle bus from Chitose Airport dropped us off at.
True ski in ski out property! Ski lifts right outside hotel door. We stayed in a 2 bedroom suite for 6 nights. In room washing machine was super helpful since we were traveling with kids. Close to restaurants and shopping. Hotel provided transport from hotel to Hirafu Welcome center which is where our shuttle bus from Chitose Airport dropped us off at.
10
wai ching
Jan 26, 2026
·
Stayed 2 nights
Staffs are very friendly and helpful. The beds are comfortable. A good choice for ski in and ski out hotel
Staffs are very friendly and helpful. The beds are comfortable. A good choice for ski in and ski out hotel
10
Joshua
Jan 14, 2026
·
Stayed 3 nights
Great location. Staff was extremely nice and helpful. Would stay at the Maples again next time I am in Niseko to ski.
Great location. Staff was extremely nice and helpful. Would stay at the Maples again next time I am in Niseko to ski.
10
Tan
Dec 14, 2024
·
Stayed 3 nights
Wonderful ski-in ski-out resort, walking distances to eateries and marts. Super convenient. Staff are super friendly and helpful, even helped us book a restaurant and shuttled us there.
Wonderful ski-in ski-out resort, walking distances to eateries and marts. Super convenient. Staff are super friendly and helpful, even helped us book a restaurant and shuttled us there.
10
DATO WONG LAI
Feb 18, 2023
·
Stayed 5 nights
One of the best ski in hotel we stayed in Niseko, able to cook simple food, friendly staff and pick up and send to Hirafu welcome center service was great. We will definitely make the next booking again .
One of the best ski in hotel we stayed in Niseko, able to cook simple food, friendly staff and pick up and send to Hirafu welcome center service was great. We will definitely make the next booking again .
2
Yilin
Apr 5, 2024
·
Stayed 5 nights
Dusty room, scratchy sheets, food from previous occupants under furniture, staff were completely unconcerned when alerted about the debris
Dusty room, scratchy sheets, food from previous occupants under furniture, staff were completely unconcerned when alerted about the debris
10
Seok Yee
Dec 5, 2023
·
Stayed 2 nights
Had an incredible stay at The Maples Niseko with my family. This apartment-like resort deserves all the praise: 1. Perfect location, just a few minutes' walk to the base of Hirafu, where we had our ski lessons. The street is lined with plenty of restaurants and shops. 2. The resort staff are exceptionally friendly and helpful. Special shoutout to Kayne, Brendon, and others who went above and beyond, offering food recommendations and even helping with carrying our skis to the lockers. 3. The collaboration with Rhythm Ski Gear rental is fantastic. The pick-up and drop-off service for ski equipment rental made our experience even more convenient. 4. The rooms are nothing short of amazing – beautiful, spacious, and fully equipped with household amenities like a personal washing machine with dryer and kitchen facilities. It truly felt like a home away from home. 5. Even on our departure day, the resort exceeded our expectations by sending us to the train station when the taxi company was fully booked. The Maples is hands down one of the best vacation accommodations we've experienced. Highly recommended, and we'll definitely be back on our next visit to Niseko!
Had an incredible stay at The Maples Niseko with my family. This apartment-like resort deserves all the praise: 1. Perfect location, just a few minutes' walk to the base of Hirafu, where we had our ski lessons. The street is lined with plenty of restaurants and shops. 2. The resort staff are exceptionally friendly and helpful. Special shoutout to Kayne, Brendon, and others who went above and beyond, offering food recommendations and even helping with carrying our skis to the lockers. 3. The collaboration with Rhythm Ski Gear rental is fantastic. The pick-up and drop-off service for ski equipment rental made our experience even more convenient. 4. The rooms are nothing short of amazing – beautiful, spacious, and fully equipped with household amenities like a personal washing machine with dryer and kitchen facilities. It truly felt like a home away from home. 5. Even on our departure day, the resort exceeded our expectations by sending us to the train station when the taxi company was fully booked. The Maples is hands down one of the best vacation accommodations we've experienced. Highly recommended, and we'll definitely be back on our next visit to Niseko!
6
MIZUKI
Feb 27, 2023
·
Stayed 3 nights
清潔感があり暖房も暖かく 過ごしやすかったです。 トイレやシャワーが二つあり 便利でした。 メイン通りにあるので ご飯屋さんにもスキー場にも アクセスしやすかったです。 隣に銭湯もあります。 ヴィレッジ側のお部屋に4人で 泊まりましたが、 ソファが一つしかなく ダイニングテーブルとの距離が 近くて少し狭く感じました。 部屋に洗濯機があったのは とても助かりました。 チェックイン時に部屋の掃除は ２日に１回との説明でしたが、 ３泊したのですが、1度も 部屋の掃除やベッドメイキングは なくて残念でした。 新しいタオルなどはわざわざ フロントに電話してもらいました。 スタッフも外国の方が多く フレンドリーですが 少し大雑把に感じました。
清潔感があり暖房も暖かく 過ごしやすかったです。 トイレやシャワーが二つあり 便利でした。 メイン通りにあるので ご飯屋さんにもスキー場にも アクセスしやすかったです。 隣に銭湯もあります。 ヴィレッジ側のお部屋に4人で 泊まりましたが、 ソファが一つしかなく ダイニングテーブルとの距離が 近くて少し狭く感じました。 部屋に洗濯機があったのは とても助かりました。 チェックイン時に部屋の掃除は ２日に１回との説明でしたが、 ３泊したのですが、1度も 部屋の掃除やベッドメイキングは なくて残念でした。 新しいタオルなどはわざわざ フロントに電話してもらいました。 スタッフも外国の方が多く フレンドリーですが 少し大雑把に感じました。
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AI-generated summary based on recent guest reviews
Location
Prime position in Hirafu with true ski-in/ski-out to the family slope and easy walking to lifts, restaurants, shops, and convenience stores.
Related guest reviews
10
Frederick Lai Cheung
Jan 9, 2023
·
Stayed 19,366 nights
Nice spacious apartment style hotel at a great location for skiing. Well equipped kitchenette. Ski-in/ski-out with many restaurants and shops close by. Relatively new and well maintained.
Nice spacious apartment style hotel at a great location for skiing. Well equipped kitchenette. Ski-in/ski-out with many restaurants and shops close by. Relatively new and well maintained.
10
Pui Shan
Mar 20, 2024
·
Stayed 3 nights
Excellent location, truly ski in ski out, fantastic staff.
Excellent location, truly ski in ski out, fantastic staff.
10
Judy
Mar 31, 2024
·
Stayed 6 nights
True ski in ski out property! Ski lifts right outside hotel door. We stayed in a 2 bedroom suite for 6 nights. In room washing machine was super helpful since we were traveling with kids. Close to restaurants and shopping. Hotel provided transport from hotel to Hirafu Welcome center which is where our shuttle bus from Chitose Airport dropped us off at.
True ski in ski out property! Ski lifts right outside hotel door. We stayed in a 2 bedroom suite for 6 nights. In room washing machine was super helpful since we were traveling with kids. Close to restaurants and shopping. Hotel provided transport from hotel to Hirafu Welcome center which is where our shuttle bus from Chitose Airport dropped us off at.
10
Mei Chi
Dec 23, 2023
·
Stayed 4 nights
Nice location, cozy environment
Nice location, cozy environment
10
Alfonso
Mar 14, 2025
·
Stayed 3 nights
El lugar es espectacular, muy comodo y tiene salida directa a la montaña
El lugar es espectacular, muy comodo y tiene salida directa a la montaña
10
Hangkun
Mar 31, 2024
·
Stayed 3 nights
Easy access to hirafu ski lift. A lot of shops for eating
Easy access to hirafu ski lift. A lot of shops for eating
10
Joshua
Jan 14, 2026
·
Stayed 3 nights
Great location. Staff was extremely nice and helpful. Would stay at the Maples again next time I am in Niseko to ski.
Great location. Staff was extremely nice and helpful. Would stay at the Maples again next time I am in Niseko to ski.
10
Tan
Dec 14, 2024
·
Stayed 3 nights
Wonderful ski-in ski-out resort, walking distances to eateries and marts. Super convenient. Staff are super friendly and helpful, even helped us book a restaurant and shuttled us there.
Wonderful ski-in ski-out resort, walking distances to eateries and marts. Super convenient. Staff are super friendly and helpful, even helped us book a restaurant and shuttled us there.
10
Vivian Yee Nin
Jul 2, 2023
·
Stayed 9 nights
Pros: Great location in the middle of Hirafu. Ski-in-ski-out onto Ace Family Run Clean comfortable apartment with fully equipped kitchen. Good ski locker room. Walkable to shops and a few restaurants. Cons: There’s no other services or amenities in the property. No own shuttle bus.
Pros: Great location in the middle of Hirafu. Ski-in-ski-out onto Ace Family Run Clean comfortable apartment with fully equipped kitchen. Good ski locker room. Walkable to shops and a few restaurants. Cons: There’s no other services or amenities in the property. No own shuttle bus.
8
Rajinder Singh
Apr 7, 2025
·
Stayed 6 nights
Great stay yet again! Easy access to the family slopes at the rear and convenience stores on the main street. The staff are lovely, friendly and very helpful.
Great stay yet again! Easy access to the family slopes at the rear and convenience stores on the main street. The staff are lovely, friendly and very helpful.
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AI-generated summary based on recent guest reviews
Dining
Not enough information in reviews.
Related guest reviews
10
Maria
May 21, 2024
·
Stayed 1 night
We stayed at the 2 BR penthouse, which has breathtaking views of Mount Toya from all rooms. You get to soak in that image to your heart’s content. A definite highlight of our trip. You can also watch the sunrise from all windows. The hotel is modern and stylish and everything is new and in pristine condition. Because we came in spring, the hotel was almost empty, and there wasn’t anyone at the front desk, which was a little lonely. The hotel restaurant was closed, as were many others (even if it says open in search engines). My only suggestion to them is that out of the 4 pillows in each bed, they have two tall and two soft/flattish ones for belly sleepers. All 4 pillows in both beds were hard and tall, so I had sleep without.
We stayed at the 2 BR penthouse, which has breathtaking views of Mount Toya from all rooms. You get to soak in that image to your heart’s content. A definite highlight of our trip. You can also watch the sunrise from all windows. The hotel is modern and stylish and everything is new and in pristine condition. Because we came in spring, the hotel was almost empty, and there wasn’t anyone at the front desk, which was a little lonely. The hotel restaurant was closed, as were many others (even if it says open in search engines). My only suggestion to them is that out of the 4 pillows in each bed, they have two tall and two soft/flattish ones for belly sleepers. All 4 pillows in both beds were hard and tall, so I had sleep without.
8
byoungho
Feb 3, 2024
·
Stayed 7 nights
no breakfast service
no breakfast service
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AI-generated summary based on recent guest reviews
10
Martina
3 weeks ago
·
Stayed 7 nights
A very nice and clean hotel, perfect for our stay. The staff were great and helped us as soon as we had any questions. So helpful and everything lived up to our expectations. Could easily se us coming back to stay there again if we travel to Niseko once more.
A very nice and clean hotel, perfect for our stay. The staff were great and helped us as soon as we had any questions. So helpful and everything lived up to our expectations. Could easily se us coming back to stay there again if we travel to Niseko once more.
10
Jaime
Apr 12, 2026
·
Stayed 8 nights
Incredible corner room. Clean. Modern.
Incredible corner room. Clean. Modern.
10
John
Mar 15, 2026
·
Stayed 6 nights
Ski in ski out with ski lockers just steps from the slope. Great location and nice property.
Ski in ski out with ski lockers just steps from the slope. Great location and nice property.
2
Tsolmon
Mar 11, 2026
·
Stayed 2 nights
This hotel is well located well maintained but you should forget Japanese hospitality. One of the most arrogant attitude i have ever experienced in any hotel. Check in lady was the worst then shift manager lady was no help.
This hotel is well located well maintained but you should forget Japanese hospitality. One of the most arrogant attitude i have ever experienced in any hotel. Check in lady was the worst then shift manager lady was no help.
10
Olivia
Mar 10, 2026
·
Stayed 2 nights
The hotel was comfortable clean, great view of the mountains. Truly a ski in and out location. Ski lockers on basement floor, you put your skis on and ski down to the family lift, you can get your lift tickets there or online ahead of time. From that lift you can go up to the other lifts. Beginner runs here but with access, to red and black . We loved it would definitely return and recommend. Many of restaurants available in hotel but walking distance. Many rental shops also available nearby.
The hotel was comfortable clean, great view of the mountains. Truly a ski in and out location. Ski lockers on basement floor, you put your skis on and ski down to the family lift, you can get your lift tickets there or online ahead of time. From that lift you can go up to the other lifts. Beginner runs here but with access, to red and black . We loved it would definitely return and recommend. Many of restaurants available in hotel but walking distance. Many rental shops also available nearby.
Property Policies
Check-in
Check-out
From 15:00 to 18:00
Before 10:00
FAQs about The Maples Niseko
Is parking available at the property?
Yes, free parking is available on-site. Accessible parking options are also provided.
Is breakfast offered at the hotel?
Yes, breakfast is available on-site. Guests can enjoy a delightful morning meal to start their day.
Does the hotel allow pets?
No pets are allowed at the property. Service animals are exempt from this policy.
What are the check-in and check-out times?
Check-in is from 15:00 to 18:00, and check-out is by 10:00. Early or late check-in/check-out may be available upon request.
Are airport shuttle services available?
Yes, airport shuttle services can be arranged prior to arrival. Pricing details can be confirmed with the hotel.
What accessibility features are available for guests with disabilities?
The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms.
Where is the hotel located in relation to key landmarks?
The Maples is situated in Kutchan, close to Niseko Tokyu Grand Hirafu and Niseko Annupuri International Ski Area. Outdoor activities such as skiing and snowmobiling are easily accessible.
What are the policies for guests staying with children?
Children are welcome at the hotel. Children up to the age of 5 years can stay for free if using existing beds in the parent or guardian's room.
Are extra beds or cribs available at the hotel?
Cribs (infant beds) are available for a fee of JPY 9200 per night. Advance request is required for availability.
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Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-22: NO DATA
- 2026-09-23: NO DATA
- 2026-09-24: NO DATA
- 2026-09-25: 230.86561701708985USD
- 2026-09-26: 191.37408461132813USD
- 2026-09-27: 189.00056213085938USD
- 2026-09-28: 187.83649613415528USD
- 2026-09-29: 178.44466524060059USD
- 2026-09-30: 180.24428501110842USD
- 2026-10-01: 177.35522398718263USD
- 2026-10-02: 177.56148114294436USD
- 2026-10-03: 177.56148114294436USD
- 2026-10-04: 177.56148114294436USD
- 2026-10-05: 175.57000395739746USD
- 2026-10-06: 176.0163959197998USD
- 2026-10-07: 177.56148114294436USD
- 2026-10-08: 177.56148114294436USD
- 2026-10-09: 177.56148114294436USD
- 2026-10-10: 178.49734255297852USD
- 2026-10-11: 177.56148114294436USD
- 2026-10-12: 177.56148114294436USD
- 2026-10-13: 177.56148114294436USD
- 2026-10-14: 177.56148114294436USD
- 2026-10-15: 177.56148114294436USD
- 2026-10-16: 177.56148114294436USD
- 2026-10-17: 178.5861583450928USD
- 2026-10-18: 192.22114762023926USD
- 2026-10-19: 177.56148114294436USD
- 2026-10-20: 177.56148114294436USD
- 2026-10-21: 177.56148114294436USD
- 2026-10-22: 178.4290829124756USD
- 2026-10-23: 190.38051989245608USD
- 2026-10-24: 177.56148114294436USD
- 2026-10-25: 181.42238553771975USD
- 2026-10-26: 182.6224856682129USD
- 2026-10-27: 180.5929569938965USD
- 2026-10-28: 182.6224856682129USD
- 2026-10-29: 177.56148114294436USD
- 2026-10-30: 191.83138072521973USD
- 2026-10-31: 177.56148114294436USD
- 2026-11-01: 184.27033425842288USD
- 2026-11-02: 177.56148114294436USD
- 2026-11-03: 177.56148114294436USD
- 2026-11-04: 177.56148114294436USD
- 2026-11-05: 180.07477501977542USD
- 2026-11-06: 182.6224856682129USD
- 2026-11-07: 184.70340472155763USD
- 2026-11-08: 180.91884677819826USD
- 2026-11-09: 182.25033584729005USD
- 2026-11-10: 181.9530716345215USD
- 2026-11-11: 177.56148114294436USD
- 2026-11-12: 177.56148114294436USD
- 2026-11-13: 180.7419456156006USD
- 2026-11-14: 177.86610174499512USD
- 2026-11-15: 182.95500142016604USD
- 2026-11-16: 177.86610174499512USD
- 2026-11-17: 195.3365697857666USD
- 2026-11-18: 195.3365697857666USD
- 2026-11-19: 195.3365697857666USD
- 2026-11-20: 186.42612152893068USD
- 2026-11-21: 193.35540545800782USD
- 2026-11-22: 196.545921923584USD
Check-in must be done by someone who is at least 18 years old.
Popular amenities
Parking
Airport shuttle
Restaurant
Non-Smoking Rooms
Room Service
Safe-Deposit Box
Services
Safe-Deposit Box
Luggage Storage
Self Laundry
Lockers Available
Ski Storage
Activities
Golf Course (nearby)
Hiking
Fitness Center (nearby)
Internet
Free Wi-Fi
General
Room Service
Restaurant
Non-Smoking Rooms
Vending Machines
Family Room
Parking
Parking
Airport shuttle
Free Parking
Parking Onsite