Name: The Palms Unit 115
Address: Orange Beach, Orange Beach, Baldwin County, US
Rating: 9.6

What guests think

Across reviews of The Palms 816, guests praise the beachfront setting, spacious condos with large balconies and views, and generally smooth stays, while noting some housekeeping lapses, occasional maintenance quirks, and intermittent construction or facility disruptions.

The location is consistently praised for direct beach access and proximity to restaurants and shops. Units are widely seen as spacious, comfortable, and attractively decorated with standout balconies and views, though some mention dated fixtures or bathroom water pressure issues. Service is generally responsive and friendly with smooth check in and out and quick maintenance, but some disliked strict early check in rules, inconsistent security, extra or limited parking, and occasional pool, elevator, or construction interruptions. Expect a comfortable beachfront condo stay with great views and some variability in housekeeping and facilities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Easy beach access and the pools, including an indoor option, are positives. Guests also report parking pass confusion or limited spaces, occasional elevator outages and outdoor pool closures, beach chair vendors occupying the shoreline, and construction noise during some stays.

Related guest reviews

10

jesse g.

Jul 16, 2024

·

Stayed 6 nights

We’d definitely stay here again! Stayed over 4th of July week. Excellent location, and easy parking and access to the beach. Unit had everything we needed for a comfortable stay. Basic/minimal starting supplies, so you’ll need to bring your own toilet paper, paper towels, laundry soaps, and toiletries. Not a big deal, but just know before you go as some properties have a lot of supplies or leftover items from previous guests, and this one does not. Nice as it kept the unit clean and tidy. The beds are firm.

10

Deanna b.

May 16, 2024

·

Stayed 6 nights

Was very nice! Kids enjoyed being rt on the beach the pool hot tub and everything was great!

8

Kathy B.

May 26, 2025

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Stayed 4 nights

Great location! Very disappointed I had to purchase a second parking pass. Also, they would not let us in the condo early. Several other people around us were in at 2:30. If condo was ready it’s a shame to not let guest in. I even offered to pay a fee. Nice updates to the condo.

8

Selena C.

Aug 30, 2025

·

Stayed 5 nights

The place was great, location and everything was perfect. We will 100% be back! Such a cute and cozy condo. My only reason for the 4 star review, is that the place could have been cleaner. My 1 year old was crawling around when we got there and had black residue on his knees and feet. We got the extra bedding out for the pull out couch bed and chip crumbs fell out of the sheets. Not exactly what you want to see. Everything else was fabulous. The beach access, the pool, the condo.

10

Tammy G.

Oct 7, 2023

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Stayed 4 nights

The only complaint I have is that I didn’t realize the complex would be under major construction during our stay. It was really loud during the day. Other than that, I would have no issues.

8

Marilyn H.

Jan 28, 2025

·

Stayed 7 nights

Great place other than not having access to the elevator due to weather. could of had someone there to assist us. the man from Otis was very helpful.

10

Mary H.

Jul 17, 2024

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Wished there was more parking available, but would highly recommend! Very clean, loved the welcome package and items!! Condo well stocked with items in kitchen. End unit is a big plus!!

10

Amber D.

Jul 12, 2025

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Stayed 6 nights

Great location. Was a bit disappointed in having to buy another parking pass after the wording on the original emails were a bit confusing but overall a good stay

10

Jason S.

Nov 13, 2024

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Stayed 4 nights

The property was clean and we had everything we needed. The beach was excellent. The outdoor pool was closed while we were there

10

Theresa T.

Apr 27, 2025

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Stayed 4 nights

We've stayed at this property twice! I chose it because it had comfortable balcony furniture - that's where we enjoy our morning coffee, reading and just enjoying the ocean view! The indoor pool is a big plus and the condo is well equipped!

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Cleanliness

Many reviews describe condos as very clean, but several report missed spots such as dirty floors, crumbs, mold in shower caulk, or forgotten items. Overall standards feel inconsistent between stays.

Related guest reviews

10

Tracy C.

Mar 11, 2025

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Stayed 3 nights

Very clean, compact, but spacious enough for 7! Great view overlooking the beach. Easy checkin and out, awesome parking, and very attentive owners.

10

Garin D.

Jul 18, 2025

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Stayed 3 nights

The condo was pleasant, clean, and perfect on the beach. We had a really good time.

10

Melissa P.

Sep 4, 2025

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Stayed 4 nights

Perfect beach vacation. Condo was clean, spacious and comfortable. View was spectacular.

8

Selena C.

Aug 30, 2025

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Stayed 5 nights

The place was great, location and everything was perfect. We will 100% be back! Such a cute and cozy condo. My only reason for the 4 star review, is that the place could have been cleaner. My 1 year old was crawling around when we got there and had black residue on his knees and feet. We got the extra bedding out for the pull out couch bed and chip crumbs fell out of the sheets. Not exactly what you want to see. Everything else was fabulous. The beach access, the pool, the condo.

10

Glenda G H.

Jun 22, 2024

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Stayed 4 nights

Over all it was a nice place to stay,and we enjoyed it. The cleaning personnel needs to be more thorough, found a pair of underwear and a bathing suit that might have been there for a couple of weeks hanging in one of the bath rooms. Would visit this place again.

8

John C.

Jul 21, 2025

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Stayed 7 nights

The floors were dirty, but everything else was find

10

Jennifer S.

Jun 15, 2025

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Stayed 3 nights

We had a lovely visit! The unit was clean, quiet and well stocked. Right on the beach with easy access and a beautiful view! It was very roomy and tastefully decorated. We really had a perfect stay. The hosts communicated well and checkout tasks were minimal, making it a very easy, positive, and smooth experience. We would definitely return!

8

John C.

Jul 21, 2025

·

Stayed 7 nights

Floors were dirty, but everything else was as expected.

8

Jan B.

Jun 28, 2024

·

Stayed 5 nights

The property is beautiful and is located right on the ocean. THe condo could have been a little more clean but other than that the beds were comfortable. THe location was close to everything.

8

Kitty T.

May 16, 2025

·

Stayed 7 nights

Property was nice and in a good location. There was mold in the caulk in the showers. The other issue is that the chair/umbrella rental companies take up all the available frontage on the beach. You are forced to sit behind them. Other than that it was a great trip.

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Rooms

Condos are generally spacious, comfortable, and well decorated, with large balconies and excellent beach views. Some report dated fixtures, finicky TVs or toilets, low water pressure, or understocked kitchens and basic supplies.

Related guest reviews

10

Tim B.

Jul 7, 2024

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Stayed 5 nights

Spacious 3 bedroom condo! Beautifully decorated. Huge balcony with nice seating. Would book same place again!

10

Kathy U.

Feb 22, 2025

·

Stayed 6 nights

This property was far nicer than we expected. Very spacious, beautifully decorated, and had all the amenities we needed. The deck with table and additional heating was amazing. The beach view was so beautiful.

10

Mary S.

Jul 20, 2024

·

Stayed 7 nights

Kitchen not well equipped for a family that cooks. The full mattress on the bunk was so bad that our 17 year old grandson could not sleep on it.

10

Michelle B.

Jan 11, 2025

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Stayed 10 nights

I picked this place for the balcony and the views did not disappoint! We saw dolphins every day - surfers were a surprise! It was a bit cool while we were there but you get ample sunshine on the balcony without the wind. The unit is spacious - beds were comfortable. The unit had everything you needed. The building is a bit dated but they were constantly cleaning the main areas which was great to see. The location is perfectly situated around a ton of things to do. Close to Flora Bama and close to other restaurants in the area. We rented beach chairs for a day as well. We’d definitely stay here again!

8

Paul K.

Jul 5, 2023

·

Stayed 7 nights

Place was very nice and well appointed…we would definitely book again. Only suggestions I would make would be to work on or replace the toilet in master bedroom…(hardly flushed at all), also some under cabinet lights in kitchen would be great as it is a bit dark in there without much natural light..

10

Rick M.

Mar 12, 2025

·

Stayed 7 nights

This condo was great and comfortable. The big balcony with all the furniture was perfect. We would definitely recommend this condo to anyone for a relaxing getaway.

8

Becky P.

Apr 4, 2023

·

Stayed 7 nights

Toilets didn’t work very good& screen door didn’t wirk

8

Jessica B.

Aug 9, 2025

·

Stayed 7 nights

Nice location. Unable to get the TV in the master bedroom to work. The TV either had audio and no visual or visa versa. The master bathtub was very hard to climb into. The lightbulb was out in the master bedroom. The dishwasher left dishes wet. The condo layout and balcony were great

10

Blaine M.

Jul 19, 2025

·

Stayed 5 nights

For the price of the unit compared to other similiar sized units, this unit was perfect for 2 families with 3 children. The layout was roomy and the children really enjoyed the bunk beds with the pull out trundle. The condo does have some aged cabinets, counters, and bath fixtures, but they were not deal breakers. The balcony was huge and the furniture provided made it easy to sit out and watch a sunrise/sunset. I would absolutely book this unit again.

8

Rebecca F.

Apr 10, 2025

·

Stayed 4 nights

We decided last minute to celebrate my oldest daughter’s birthday at the beach. I didn’t think we would be able to find anything decent so last minute. I was very impressed, especially since we’re used to staying next door at Turquoise Place. It was clean, and well maintained. I probably wouldn’t stay on the bottom door near the elevator again though because I heard everything, starting very early in the morning. Overall it was a great vacation!

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Service

Hosts and managers are often friendly, responsive, and helpful, with smooth check in and out and quick maintenance support. Frustrations include strict early check in policies, occasional security inconsistencies, and confusion over parking passes.

Related guest reviews

10

Tracy C.

Mar 11, 2025

·

Stayed 3 nights

Very clean, compact, but spacious enough for 7! Great view overlooking the beach. Easy checkin and out, awesome parking, and very attentive owners.

10

Rachel G.

Sep 12, 2023

·

Stayed 5 nights

The condo was spacious and had everything we needed. Everyone was very responsive to needs and questions before and during our stay. It was very clean and the view on the balcony of the beach was perfect. One suggestion is to fix the master toilet.

8

Kathy B.

May 26, 2025

·

Stayed 4 nights

Great location! Very disappointed I had to purchase a second parking pass. Also, they would not let us in the condo early. Several other people around us were in at 2:30. If condo was ready it’s a shame to not let guest in. I even offered to pay a fee. Nice updates to the condo.

10

John S.

Sep 10, 2024

·

Stayed 4 nights

We were very pleased with our condo and everyone we encountered on the property from security guard to house keeping. This is a top rated facility to rent a condo from. Location and beach access was perfect. Enjoyed our stay.

10

Wanda H.

May 1, 2025

·

Stayed 3 nights

The Palms was AMAZING! It was an accurate description of the condo.The staff at Alabama Getaways could not have been anymore nicer or helpful. The only complaint I would have is our condo was ready to check in at 12pm and because we were waiting on a dresser handle to be matched and installed we haf to wait till 4pm to check in Needless to say that was EXTREMELY frustrating as we were waiting over 4 hours for something we felt as non important to delay our check in to the room.

8

Marilyn H.

Jan 28, 2025

·

Stayed 7 nights

Great place other than not having access to the elevator due to weather. could of had someone there to assist us. the man from Otis was very helpful.

10

Jennifer S.

Jun 15, 2025

·

Stayed 3 nights

We had a lovely visit! The unit was clean, quiet and well stocked. Right on the beach with easy access and a beautiful view! It was very roomy and tastefully decorated. We really had a perfect stay. The hosts communicated well and checkout tasks were minimal, making it a very easy, positive, and smooth experience. We would definitely return!

10

Amber D.

Jul 12, 2025

·

Stayed 6 nights

Great location. Was a bit disappointed in having to buy another parking pass after the wording on the original emails were a bit confusing but overall a good stay

10

LeAnne J.

Sep 5, 2023

·

Stayed 3 nights

What a wonderful stay. The condo was exactly as pictured online. Very, very clean and perfectly decorated. The balcony and view were amazing. Property manager was very responsive and helpful. A member of our group left behind a pair of AirPods and the housekeeping staff found them and contacted us to arrange shipping them to us. Very honest and appreciated. Would most definitely stay here again when visiting this area.

8

Erin B.

Apr 11, 2025

·

Stayed 6 nights

The place was nice. I did find a sock that didnt belong to us by the porch door. The security guard seemed to pick his targets, telling some of us one thing and then not making others do the same.The view is beautiful! And maintenence came right up to fix our AC!

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Location

Consistently praised for being right on the beach and close to restaurants, shops, and local attractions. Several mention a quiet, family friendly feel.

Related guest reviews

10

teresa g.

Aug 19, 2024

·

Stayed 5 nights

Very nice and clean. Great beach.

10

Garin D.

Jul 18, 2025

·

Stayed 3 nights

The condo was pleasant, clean, and perfect on the beach. We had a really good time.

10

claudia w.

Jun 18, 2025

·

Stayed 3 nights

Condo was very close to everything. It was clean and a very nice place to stay.

10

Michelle B.

Jan 11, 2025

·

Stayed 10 nights

I picked this place for the balcony and the views did not disappoint! We saw dolphins every day - surfers were a surprise! It was a bit cool while we were there but you get ample sunshine on the balcony without the wind. The unit is spacious - beds were comfortable. The unit had everything you needed. The building is a bit dated but they were constantly cleaning the main areas which was great to see. The location is perfectly situated around a ton of things to do. Close to Flora Bama and close to other restaurants in the area. We rented beach chairs for a day as well. We’d definitely stay here again!

8

Levi B.

Jul 7, 2024

·

Stayed 6 nights

Great location, easy beach access, quite location and very family friendly

10

Carolyn A.

Sep 26, 2023

·

Stayed 7 nights

This condo was great and suited our needs for a week at the beach. The location was central to everything that we wanted to do while we were in town

8

Jan B.

Jun 28, 2024

·

Stayed 5 nights

The property is beautiful and is located right on the ocean. THe condo could have been a little more clean but other than that the beds were comfortable. THe location was close to everything.

10

Lori S.

Aug 12, 2024

·

Stayed 6 nights

Great location, very clean and nice condo! Would definitely stay here again! So quiet and peaceful and lovely balcony!

10

Amber D.

Jul 12, 2025

·

Stayed 6 nights

Great location. Was a bit disappointed in having to buy another parking pass after the wording on the original emails were a bit confusing but overall a good stay

10

Emily S.

Aug 4, 2024

·

Stayed 5 nights

Clean and perfect for our needs. Close to so many stores/restaurants. Only thing I would suggest is adding a few more dish towels and we couldn’t find pot holders anywhere! Other than that, fully stocked of kitchen necessities and we enjoyed the pools and close proximity to the beach.

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Dining

Not enough information in reviews.

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The Palms Unit 115

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Guest reviews of The Palms Unit 115

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