What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7 AM to 10 AM for a fee of approximately JPY 2200 for adults and JPY 1100 for children.

What are the standard check-in and check-out times?

Check-in is at 14:00 and check-out is at 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including accessible public areas and facilities.

Where is the property located in relation to key landmarks?

The property is located in the heart of Osaka, within a 10-minute walk of Osaka Station City and Grand Front Osaka Mall. It is 2.4 mi (3.8 km) from Dotonbori and 2.5 mi (4 km) from Osaka Castle.

What are the policies for guests staying with children?

Children are allowed at the property, but specific age policies for free stays are not mentioned.

ibis Osaka Umeda Hotel Accommodation

Average nightly price at ibis Osaka Umeda by month, last 12 months (USD)
Month	Average price
January	$84
February	$93
March	$106
April	$120
May	$112
June	$79
July	$79
August	$86
September	$82
October	$137
November	$124
December	$111

What guests think

At ibis Osaka Umeda, travellers highlight an exceptionally convenient base by Osaka and Umeda stations, with direct underground-mall access, plentiful dining and shopping nearby, and overall good value, making it easy to explore the city in any weather.

Rooms are compact with limited space for luggage, but many note comfortable beds and strong showers; bathtubs are often absent and some windows do not open. Cleanliness is generally solid with regular housekeeping, though recurring complaints mention dusty spots, stained or smelly bathrooms, and dirty air purifiers or humidifiers. Staff are frequently described as friendly and English-capable, and breakfast draws many positive comments on variety and taste, though a few found it average or overpriced; occasional noise or confusing underground navigation are noted. Expect a well-located, efficient stay over spaciousness or resort-style amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Direct elevator access to the Whity underground mall and transit is a standout convenience. Several reviews also mention a lobby water dispenser.

Related guest reviews

8

Amy

Jun 2, 2024

·

Stayed 1 night

We were only in Osaka for one night (for a Hanshin Tigers baseball game) and this was a nice hotel at a great price for our needs. Room was small, but that’s standard for Japan. Location was great, in short walking distance to Osaka Station, which made getting around the city incredibly easy. Staff was friendly and helpful, and luggage storage was available so that we could leave our bags and explore the city before the official check in time. Overall, a perfectly nice experience.

10

Paul

Mar 7, 2024

·

Stayed 3 nights

This is my second time staying here. Such a lovely hotel, The staff are great and the rooms are small, but perfect. and access to the station/shopping mall can be access by the hotels lift. Perfect!

10

Jolee

Nov 21, 2024

·

Stayed 3 nights

Room was clean, quiet, and spacious. Our reservation included breakfast and the food was very good (mix of western and Japanese breakfast foods). We looked forward to breakfast in the morning. This is great because most stores and restaurants in Japan opened around 10:30 or 11. It was nice not having to eat convenience store food every morning. Daily housekeeping did a good job and we enjoyed our stay. Rooms were quiet and the staff was helpful and polite. You can also access the underground mall and transit hub directly from the hotel which is very convenient. Just head towards the East wing of the underground mall (Whity mall) from Osaka/Umeda station, the hotel entrance will be on your left.

10

Emely

Apr 2, 2025

·

Stayed 5 nights

This was such a nice place to stay in while we were in Osaka! I liked how convenient the location was, the hotel even had an elevator go directly down to the underground malls/train stations! The hotel was comfortable and the beds and amenities were great!

8

Pui Shan

Apr 21, 2024

·

Stayed 2 nights

The overall is good, the room is very small and good for only one big suitcase but It is clean and comfortable. The location is good, close to metro and it takes about 6-7 min to Osaka Station, also close to Umeda station. No free bottle water is offered but they have water machine for refill. I booked a double bed room, and good enough for me and my 8-year-old daughter.

10

Kacey

Apr 13, 2025

·

Stayed 1 night

Wow, such a great stay! The staff were friendly and accommodating. We had a baby bed cot set up in our room (as requested) and it fit like a puzzle near the bathroom - even in the small room. They also loaned us an electrical adapter when we realised ours didn’t fit. The room was clean and the location was excellent. There was a bar fridge so we could put yogurt in it for breakfast for the toddler. The hotel provide filtered water in the foyer. Would be happy to stay at Ibis Osaka Umeda in future.

10

Roger

Oct 18, 2023

·

Stayed 3 nights

Great room, clean and huge King bed. Hotel close to all amenities and even better having walkway down to underground shopping mall from hotels. Definitely stay there again!

10

Colleen

Oct 3, 2024

·

Stayed 5 nights

The room itself was good, but the location was amazing. They have a separate elevator that takes you down to the underground shopping which directly connects you to the metro lines and local trains. It was only two stops from shin-Osaka train station if arriving by Shinkansen and also very easy to get to Itami airport. Easy to get to many points of interest. Breakfast was good and staff was friendly. Would stay again if in Osaka.

8

shohei

Mar 15, 2024

·

Stayed 1 night

部屋にコーヒーマシンがあるが、ミネラルウォーターのサービスはない（フロント横にウォーターサーバーのサービスはある）

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10

Juliet

May 5, 2025

·

Stayed 3 nights

Excellent value for the price. Staff are very helpful, rooms are clean and comfortable, and great that can access the metro and train station directly from hotel via the underground shopping malls

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Cleanliness

Most guests find rooms clean with regular housekeeping. However, multiple reports mention dusty areas, stained or smelly bathrooms, and dirty air purifiers or humidifiers.

Related guest reviews

10

Jolee

Nov 21, 2024

·

Stayed 3 nights

Room was clean, quiet, and spacious. Our reservation included breakfast and the food was very good (mix of western and Japanese breakfast foods). We looked forward to breakfast in the morning. This is great because most stores and restaurants in Japan opened around 10:30 or 11. It was nice not having to eat convenience store food every morning. Daily housekeeping did a good job and we enjoyed our stay. Rooms were quiet and the staff was helpful and polite. You can also access the underground mall and transit hub directly from the hotel which is very convenient. Just head towards the East wing of the underground mall (Whity mall) from Osaka/Umeda station, the hotel entrance will be on your left.

8

Betty

Mar 17, 2024

·

Stayed 3 nights

Convenient location. You can enter the hotel in the train stain. Lots of shopping and food! The room we had was quite dusty so it wasn’t good for our allergies.

6

Mineko

Dec 22, 2024

·

Stayed 1 night

加湿付き空気清浄機があったので、乾燥もしてるし、加湿しようと思ったら、水がほとんど入ってなかったので、自分で補充しようと思ったが、水を入れるフタの部分とか黒カビで汚れてて、中途半端の水とで、いつからその状態なのか気持ち悪くて、結局使わなかった。所々、水回りの汚れ？も気になった。値段が安いのであまり文句は言えないが。

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6

Josephine

Nov 19, 2025

·

Stayed 4 nights

Location of the property was very good, close to Umeda Station which provides easy access to the Midosuji line to get to tourist spots. There are a variety of dining areas close to the hotel and in the malls close by. Take the elevator from the hotel to the basement and it leads to dining areas and the mall. The size of our room was decent for one with twin beds. I had a problem with the toilet that had stains that was either hard to get at to clean or not possible to clean. Either way it was unpleasant. Either change the whole toilet or find a way to have your guests enjoy a perfectly white toilet. Staff were friendly and helpful. They spoke English well so communication was a non-issue. Breakfast was okay, nothing exceptional. It would have been nice if they would have whole grain breads to choose. They had Costa coffee which I enjoyed.

10

Jeong Yeun

Jun 4, 2025

·

Stayed 2 nights

청결하고 사용하기에 불편함없이 잘 디자인되어 있어서 좋았다. 침대 크기, 침구, 전원 스위치의 위치, 하우스키핑 등 여러 측면에서 동급의 다른 호텔에 비해 좋은 서비스를 제공받았다. 매일 청소와 정돈이 실시되고 수건과 어메니티를 보충해주는 것은 역시 호텔 브랜드 아코르 계열이라 다르다는 느낌이다. 거기에 위치가 너무 좋아서 각종 노선의 지하철과 버스타기에 가깝고 조금 걷는다 치면 나카노지마, 나카자키, 덴진바시스시상점가 까지 도보 이동이 가능하다. 다음에도 혼자 오사카에 온다면 또 숙박할것이다.

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10

Gimel

Jan 16, 2026

·

Stayed 5 nights

En general todo! Ubicación, limpieza atención. Lo malo es que la habitación no tenía vista a la avenida.

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8

Miyu

Feb 15, 2024

·

Stayed 1 night

基本的に便利で清潔だし、また機会があれば利用すると思います。ただし、歯ブラシを入れてあるトレー内に短い髪の毛が入ってたのと、歯ブラシの袋にシミがついていた点だけ気になりました。

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10

Grapes Mellony

Aug 7, 2023

·

Stayed 3 nights

The hotel is conveniently located close to the train station and there’s a lot of restaurants around. The property is very clean and friendly staff.

4

kazuhiro

Sep 19, 2024

·

Stayed 1 night

掃除が行き届いていない。加湿空気清浄機が汚い

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10

Nina

Sep 22, 2025

·

Stayed 1 night

Good location, clean and comfy rooms.

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Rooms

Rooms are small and functional with comfortable beds and strong showers, but storage and space for luggage are limited and bathtubs are often missing. Some guests note sealed windows, cramped bathrooms, occasional noise, and slow Wi‑Fi.

Related guest reviews

6

Hoi Ki

Oct 4, 2025

·

Stayed 1 night

The twin bed room is very small as it is in the busy area in Umeda. The breakfast provided in the restaurant on the 1/F has a variety of food, like Japanese style food, western style food, salad and fruits. It is a reasonable choice if you don't need to stay in the hotel for long hours during your visit in Osaka.

4

Pitt

Sep 1, 2025

·

Stayed 2 nights

Room far too cramp, difficult to manoeuvre without knocking furniture. Also difficulty packing and unpacking luggage. Worse of all window was facing another building within 3 meters, lack of privacy. Bath room is extremely cramped comparing to HK’s ibis which have stayed at Central and Shuangwan. Location of hotel is great as it is well connected to subway and public buses. Luggage transfer service is available at reasonable pricing.

6

Seijun

Jul 23, 2025

·

Stayed 3 nights

部屋は狭いが綺麗でした。

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4

LAI Kwok Chit

Jan 22, 2024

·

Stayed 6 nights

The room is too small. Couldn’t even open my luggage, the desk is just big enough for my lab top but not the mouse/pad! Couldn’t open the fridge when I’m using my lab top on the desk!

8

Ken

Jul 24, 2024

·

Stayed 8 nights

Ibis is a centrally located property with easy access to the main Osaka train stations. Its direct connection to the Whity underground mall is particularly appealing as it offers a convenient route to the train stations and numerous shops, providing shelter from the weather. The property is clean, and while the rooms are compact, they are more spacious compared to other properties I have experienced in Osaka. In terms of amenities, they are generally unremarkable, except for the internet services. The Wi-Fi speeds are slow at 9 Mbps, making it difficult to upload content efficiently, and there are no wired LAN ports available in the rooms. Despite these drawbacks, the property is commendable and a good choice for a stay.

6

MATTHEW

Jun 16, 2025

·

Stayed 3 nights

The hotel's location is convenient and well-placed for subway links. The surrounding area has an okay range of entertainment venues and shops. The staff were courteous and helpful and spoke English (I point this out as an English-speaking monoglot!). The room was small but I expected it tovlcbe, but the bed was comfortable enough and the shower was hot and powerful which is sometimes what you need after a long day of trekking around the city. I've stayed in other Ibis hotels in Japan, and in those hotels the room windows could be opened, but rather annoyingly here they cannot, but at least the air conditioning worked well. I didn't eat breakfast here, so can't comment on that, but there is a nice cafe next to the lobby.

8

Sinead

Nov 11, 2025

·

Stayed 4 nights

The hotel was a bit confusing to find initially (via the underground shopping mall), but it was a good location near several stations. The room was small as expected so not much room for large cases, but the king sized bed was very comfy and the shower was excellent. Breakfast had a good selection.

8

Sabrina

Apr 12, 2024

·

Stayed 3 nights

Slow internet connection with wifi, but everything else matched pretty well with our expectations.

8

JUNKYU

Oct 28, 2025

·

Stayed 1 night

The room was super small however was very clean. The shower booth looked very new and had a hot water.

10

David

Nov 17, 2024

·

Stayed 3 nights

This was a great hotel in a great location. As with many Japanese hotels, the rooms were very compact but comfortable. The shower was powerful and hot, it was a shame they didn’t have one of those small Japanese baths. The bed was nice and comfy too. The hotel is close to lots of shops, restaurants and bars. Public transport options are very handy and close by too.

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Service

Service is widely praised as friendly, helpful, and able to communicate in English; staff assist with requests like extensions, directions, and reissuing coupons. A minority reported unmet room-location requests.

Related guest reviews

8

Amy

Jun 2, 2024

·

Stayed 1 night

We were only in Osaka for one night (for a Hanshin Tigers baseball game) and this was a nice hotel at a great price for our needs. Room was small, but that’s standard for Japan. Location was great, in short walking distance to Osaka Station, which made getting around the city incredibly easy. Staff was friendly and helpful, and luggage storage was available so that we could leave our bags and explore the city before the official check in time. Overall, a perfectly nice experience.

10

Kaavya

Nov 11, 2025

·

Stayed 1 night

The room was comfortable and clean. The staff were nice and helped me extend my stay with ease.

10

Gong

Nov 7, 2025

·

Stayed 7 nights

Great overall, very good location and the staff generally speaks ok English, had no trouble on multiple occasions to communicate with staffs via phone and in-person by English

10

Kacey

Apr 13, 2025

·

Stayed 1 night

Wow, such a great stay! The staff were friendly and accommodating. We had a baby bed cot set up in our room (as requested) and it fit like a puzzle near the bathroom - even in the small room. They also loaned us an electrical adapter when we realised ours didn’t fit. The room was clean and the location was excellent. There was a bar fridge so we could put yogurt in it for breakfast for the toddler. The hotel provide filtered water in the foyer. Would be happy to stay at Ibis Osaka Umeda in future.

10

Tracy

Jul 2, 2023

·

Stayed 6 nights

I checked out on July 1st, 2023 and that morning the guy receptionist helped me flag a taxi and helped me move my 2 luggage’s and told the taxi driver in Japanese my airport I needed to go too. He was super nice!

10

HO JUN

Jan 22, 2024

·

Stayed 2 nights

지하철과 바로 연결되어 있어요. 우메다역과 가깝고 조식포함으로 예약했어요. 가성비 좋고 한국어하시는 직원분도 계시고 편하게 있었어요. 조식쿠폰을 잃어버렸눈데 바로 재발급해 주셨어요. 다들 친절합니다.

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10

Tracy

Sep 30, 2025

·

Stayed 3 nights

Great location for accessing areas around Osaka and great for exploring Umeda area. Clean and comfortable. Helpful staff. Great value for money.

6

Hiroshi

Dec 16, 2025

·

Stayed 1 night

部屋は可もなく不可もなしスタッフは丁寧な対応でした

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10

Nadarajah

Jul 7, 2025

·

Stayed 1 night

I find this property very convenient in many ways. Friendly and helpful staff. I liked it so much I rebooked for three days instead of two days originally.

6

???

Apr 4, 2023

·

Stayed 2 nights

Only Hotel which didn’t helped me out with my prior request for a quiet room since I had to get up really early everyday. I know that request are subjects to availability but since I booked over half a year in advance you can not tell me that around this time there were no possibility available in the room organization. Would have understood if I had booked last minute but not with this much time ahead, the Hotel just simply did not care about guest wellbeing. It felt like take it or leave it. Got a room next to the elevator and on the 4th floor with the window next to the other buildings ventilation system which came with a annoying noise which never stoped. Overall this made me feel very unsafe for the first time in Japan as a solo traveling female because the sounds of people outside my door and the constant mechanical brimming kept me alert and on edge for the nights I stayed. Would not book again or recommend.

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Location

Exceptionally convenient for Osaka and Umeda stations, with direct underground access and countless shops and eateries; great for getting around in any weather. A few found it tricky to locate at first or lively at night.

Related guest reviews

8

Cvetko

Apr 11, 2025

·

Stayed 5 nights

Good location close to shops, food and the train station

8

Chi Cheong

Jan 31, 2023

·

Stayed 2 nights

Excellent location near osaka station

10

Sia

Dec 25, 2022

·

Stayed 19,351 nights

Location is excellent, near the subways and JR line. Shopping centres and food options are aplenty nearby. However, it can be abit rowdy at night.

8

YUSUKE

Nov 30, 2025

·

Stayed 2 nights

梅田駅からアクセスが非常に良く助かりました。

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10

Colleen

Oct 3, 2024

·

Stayed 5 nights

The room itself was good, but the location was amazing. They have a separate elevator that takes you down to the underground shopping which directly connects you to the metro lines and local trains. It was only two stops from shin-Osaka train station if arriving by Shinkansen and also very easy to get to Itami airport. Easy to get to many points of interest. Breakfast was good and staff was friendly. Would stay again if in Osaka.

10

Jason

Dec 29, 2024

·

Excellent location, 10 minutes walk to Osaka Station which will get you just about anywhere. Comfortable rooms. Very good breakfast, the coffee was great.

10

Yin Mei

Jan 16, 2026

·

Stayed 2 nights

Location is best. Surrounding by malls, restaurants and game centers, etc. Just five minutes walk to the main station.

10

Pandian Suppiah

Jan 19, 2026

·

Stayed 5 nights

Hotel is walking distance from Osaka anta and umeda station convenient to move around. Size of of the room is bigger than usual and we had breakfast so it was not bad at all. Around the hotel a lot of eating places and shopping. Highly recommend.

8

XINDING

Feb 28, 2025

·

Stayed 4 nights

Very convenient for transportation

10

Juliet

May 5, 2025

·

Stayed 3 nights

Excellent value for the price. Staff are very helpful, rooms are clean and comfortable, and great that can access the metro and train station directly from hotel via the underground shopping malls

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised as tasty and varied, with several calling it excellent. Some guests considered it average or a bit overpriced; abundant external dining options surround the hotel.

Related guest reviews

10

Robert

Feb 5, 2025

·

Stayed 4 nights

Good location nearby Osaka and Osaka Umeda stations with lots of connections.Comfortable, very clean, good value. Breakfast a bit overpriced.

10

Kasumi

Nov 4, 2025

·

Stayed 2 nights

朝食がとても美味しかったです。

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10

Peter Charles

Sep 27, 2025

·

Stayed 6 nights

In Gehdistanz (sogar alles Untergrund) von Umeda Station ... tolles Frühstücksbuffet

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8

Yu chi

Jan 18, 2026

·

Stayed 4 nights

服務很好，早餐也很好吃。但是房間真的很小，我一人住雙人房、連行李都沒辦法完全打開。也沒浴缸。

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10

Nicole

Mar 18, 2024

·

Stayed 3 nights

We loved our stay at the Ibis. Fantastic location, close to subway, plenty to do within walking distance and easy to grab a cab out front if you need. Staff were lovely to deal with. Room was lovely and fresh and clean. The only downfall was the breakfast, a bit underwhelming so I would just eat out next time. Great stay overall! Thank you.

10

Colleen

Oct 3, 2024

·

Stayed 5 nights

The room itself was good, but the location was amazing. They have a separate elevator that takes you down to the underground shopping which directly connects you to the metro lines and local trains. It was only two stops from shin-Osaka train station if arriving by Shinkansen and also very easy to get to Itami airport. Easy to get to many points of interest. Breakfast was good and staff was friendly. Would stay again if in Osaka.

10

Eileen

Aug 10, 2025

·

Stayed 3 nights

The best breakfast buffet thus far! So worth it to start your day!

10

Jason

Dec 29, 2024

·

Excellent location, 10 minutes walk to Osaka Station which will get you just about anywhere. Comfortable rooms. Very good breakfast, the coffee was great.

8

kim

Jan 20, 2026

·

Stayed 2 nights

객실 깨끗하고 조식 맛있어요..

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8

Sau King

Jan 27, 2025

·

Stayed 7 nights

This is my second time be here since 2018. Location is great for transportation. Breakfast provided are fair enough as its compare with the other service.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13 $116	14 $216
15 $89	16 $96	17 $93	18 $103	19 $108	20 $212	21 $279
22 $154	23 $66	24 $86	25 $90	26	27 $121	28 $205
29 $112	30 $86

Su	Mo	Tu	We	Th	Fr	Sa
		1 $83	2 $82	3 $107	4 $100	5 $181
6 $77	7 $74	8 $76	9 $78	10 $109	11 $88	12 $166
13 $70	14 $61	15 $61	16 $125	17 $69	18 $80	19 $139
20 $70	21 $70	22 $70	23 $70	24 $70	25 $112	26 $152
27 $88	28 $88	29 $88	30 $88	31

ibis Osaka Umeda

Prices for ibis Osaka Umeda

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Twin Beds

Standard Double Room, 1 Double Bed

Standard Room, 1 King Bed

Guest reviews of ibis Osaka Umeda

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about ibis Osaka Umeda

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