Is parking available at the hotel?

Yes, parking is available on-site. There is limited parking, and valet parking is also offered. Electric car charging stations are available as well.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee of approximately MYR 137.8 for adults and MYR 68.9 for children.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early check-in and late check-out may be available upon request, but additional charges may apply.

What accessibility features does the hotel offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Specific details about bathrooms and pool access features are not provided.

What is the hotel's location in relation to key landmarks?

The hotel is centrally located in Kuala Lumpur, just a 5-minute walk from the Petronas Twin Towers and 8 minutes by foot from KLCC Park. It is approximately 0.8 mi (1.3 km) from the Kuala Lumpur Convention Centre and 1.3 mi (2 km) from Kuala Lumpur Tower.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool. Pool access is available from 7:00 AM to 7:00 PM.

What are the hotel's policies regarding children?

Children are welcome at the hotel, and one child can stay free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of MYR 250.0 per night. Advance request is required for rollaway beds, and the availability is subject to confirmation.

W Kuala Lumpur - Luxury Stay in Malaysia

Average nightly price at W Kuala Lumpur by month, last 12 months (USD)
Month	Average price
January	US$297
February	US$312
March	US$292
April	US$309
May	US$309
June	US$326
July	US$299
August	US$362
September	US$371
October	US$350
November	US$333
December	US$347

What guests think

Across recent reviews, W Kuala Lumpur earns strong praise for its central location by the Petronas Towers, standout pool and bar views, and modern rooms, with some reports of noise, slow service moments, and a few maintenance hiccups.

Many guests describe service as genuinely warm, attentive, and proactive, often going the extra mile for celebrations and special requests. Breakfast frequently stands out for quality and variety, though one guest found a half-board dinner poor and another noted uneven restaurant service. Housekeeping is generally praised, with occasional oversights such as a stained sheet or a missed item. Expect a stylish, lively stay in a prime downtown spot.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The Wet Deck pool and bar with Petronas views are a consistent highlight, and the on-site spa receives praise. One review noted disappointing pool-area changing facilities.

Related guest reviews

10

Scott

10 Feb 2026

·

Stayed 2 nights

For city breaks possibly the best hotel I have stayed in. Location is exceptional being over the road from the Petronas towers with an unrivalled view from the rooms and the pool (wet deck). The facilities and staff were next level too - nothing was too much and it felt like there was a genuine personal touch you don’t get these days. Absolutely certain to visit here again if I return to KL.

10

David

13 Mar 2025

·

Stayed 6 nights

It’s not the grandest of entrances to a 5 star hotel, but when you get up to the 8 floor reception I have to say everything is fantastic The rooms are fab, bed and pillows so comfortable The service by the staff is as good as anywhere I’ve been Great pool area with fab views of the towers

10

Patrick

13 May 2025

·

Stayed 6 nights

What a great hotel. Modern and stylish. The staff show a genuine interest in you and it’s not put on. It’s literally 2 mins from the petronas towers. The bars are really good (wet deck and flock) with both managers being excellent in service. The cleaning in my room was also phenomenally well done. I’d highly recommend

4

Angelina

7 Jan 2026

·

Stayed 4 nights

The only nice thing about this hotel is the pool area. The room was extremely noisy, making it impossible to sleep. Breakfast was pretty basic, and the hotel itself was nothing special. I wish I had booked something cheaper, because this hotel is not worth the money.

10

Shivshankar

30 Apr 2023

·

Stayed 3 nights

Loved our stay at the W Kualalumpur. The view of the Petronas towers from our room was breathtaking. The swimming pool overlooking the towers was also icon with bar and music. An excellent place to have a few drinks and relax. Our room was overlooking the towers and were treated with magnificent light show spectacle at the comfort of our room. The room itself is very modern. The bed was very comfy for a good night sleep. We used the "Away Spa" facility in the hotel for a massage and the masseuse was really professional and experienced. All hotel facilities were top notch and the staff were very friendly and helpful. Thank you for a very memorable stay and experience.

10

Catherine

1 Jun 2025

·

Stayed 1 night

Super cool hotel with great pool and amazing staff!

10

Diana

26 Apr 2025

·

Stayed 1 night

The best view, lovely staff, great food at the pool bar.

10

Geonho

17 Dec 2023

·

Stayed 1 night

Overall superb but slightly disappointed with the shower and changing room facility in the pool area

8

Valeriy

24 May 2025

·

Stayed 4 nights

Breakfast is good. 12th floor wet deck bar is awesome. Room is nice. Dinner on half board is terrible - had to go to another restaurant for dinner every day. Not mentioned prior booking ‘tourist tax’ extra charge was pretty much unexpected, they charged at check out even though we were on a business trip. Petronas towers view was a bonus. Otherwise is pretty nice.

10

HIROMI

30 Oct 2025

·

Stayed 1 night

夜のバー、とても夜景が綺麗でした。ツインタワーが綺麗です。ピザ🍕美味しかったです。

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Cleanliness

Most guests find the hotel and rooms very clean with attentive housekeeping. Occasional lapses occurred, such as a stained sheet or a missed item under the sink.

Related guest reviews

10

Christa

19 Apr 2025

·

Stayed 5 nights

Vi blev mødt af venligt og meget hjælpsomt personale - som tryllede alt for os både før, under og efter opholdet - meget professionelt 🙏 Rengøringen var forbi værelset flere gange dagligt og sikret komfortabelt og rent ophold. Morgenmaden var fantastisk - sidste morgen, hvor vi skulle ud på 4 timers køretur, lavede de en doggiback til os, til stor glæde for både store og små 🙏

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10

Gary

15 Jul 2025

·

Stayed 2 nights

Staff members were amazing! Great service and so friendly. Location was great and rooms were clean and modern.

10

Tan Siong

11 Jun 2024

·

Stayed 2 nights

Room well kept

10

Almir

14 Dec 2023

·

Stayed 3 nights

Clean, Welcoming staff, High Quality buffet breakfast with something for everyone. Highly recommend and would return if I come back to KL.

10

Jin Ju

7 Sept 2023

·

Stayed 1 night

Overall very nice trendy hotel, excellent friendly staff and service… first room has an issue with smoking smell (immediately changed to new room) and second room has abandoned used toothbrush next to trash can under the toilet sink… maybe not visible to cleaning staffs just standing.. so cleaning wasn’t so thorough but done on the surface

10

Patrick

13 May 2025

·

Stayed 6 nights

What a great hotel. Modern and stylish. The staff show a genuine interest in you and it’s not put on. It’s literally 2 mins from the petronas towers. The bars are really good (wet deck and flock) with both managers being excellent in service. The cleaning in my room was also phenomenally well done. I’d highly recommend

10

MANISH

5 Sept 2024

·

Stayed 2 nights

Beautiful nd clean place friendly staff

10

Alexia

25 Mar 2024

·

Stayed 3 nights

Loved every aspect of hotel; room, amenities, staff friendliness, location, hotel pool area.

10

Vijay

4 Aug 2025

·

Stayed 4 nights

Good service. Although we had to ask for our bed sheet to be changed when we checked in as there a small blood stain on the underside of the bedsheet.

10

Gary

15 Jul 2025

·

Stayed 5 nights

This was our second stay. Staff members still were amazing! Great service and so friendly. Location was great and rooms were clean and modern.

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Rooms

Rooms are modern, comfortable, and often spacious with striking city or Twin Towers views. Some guests report noise from adjoining rooms or nearby sites and minor design or maintenance issues like tricky lighting, shower leaks, soft bedding, or a fridge not cooling.

Related guest reviews

8

MEG

9 Jan 2024

·

Stayed 3 nights

W was fab, not so much Whatever/Whenever vibe. Our shower was terrible leaked everywhere bad design. The view is amazing, didn’t mind the singing at 6am from the temple below but a heads up would have been nice. Location was good.

10

SHAIFUL BAHARI

13 Sept 2022

·

Stayed 3 nights

Everything is very good except the Bed and pillows are way too soft

10

Takashi

24 Oct 2022

·

Stayed 1 night

シティービュー側に宿泊しましたが、KLタワーが正面に見えて眺めもよく、部屋も広くて良かった。

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10

Gary

15 Jul 2025

·

Stayed 2 nights

Staff members were amazing! Great service and so friendly. Location was great and rooms were clean and modern.

10

Scott

10 Feb 2026

·

Stayed 2 nights

For city breaks possibly the best hotel I have stayed in. Location is exceptional being over the road from the Petronas towers with an unrivalled view from the rooms and the pool (wet deck). The facilities and staff were next level too - nothing was too much and it felt like there was a genuine personal touch you don’t get these days. Absolutely certain to visit here again if I return to KL.

8

Firdaus

13 Oct 2025

·

Stayed 1 night

Was very nice , great breakfast, with huge variety, food was lovely, room was nice and spacious

4

Angelina

7 Jan 2026

·

Stayed 4 nights

The only nice thing about this hotel is the pool area. The room was extremely noisy, making it impossible to sleep. Breakfast was pretty basic, and the hotel itself was nothing special. I wish I had booked something cheaper, because this hotel is not worth the money.

10

Nobuyuki

17 Sept 2023

·

Stayed 3 nights

Things I noticed about the room. The lighting at the entrance to the room and the sofa by the window was dark. The refrigerator did not cool at all.

8

Yanhua

17 Jun 2024

·

Stayed 2 nights

Compare to other 5 star hotels, the quality of the room is not at level of 5 star suppose to use for that price

10

Gary

15 Jul 2025

·

Stayed 5 nights

This was our second stay. Staff members still were amazing! Great service and so friendly. Location was great and rooms were clean and modern.

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Service

Service is widely described as warm, friendly, and proactive, with staff personalizing stays and assisting with celebrations. A minority experienced slow responses or training gaps, including a lengthy check-in.

Related guest reviews

4

Elisa

4 Feb 2025

·

Stayed 1 night

Staff not well trained on customer experience

6

YUHSUN

15 Dec 2023

·

Stayed 1 night

服務速度偏慢

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10

Santiago

15 Sept 2025

·

Stayed 2 nights

The staff/team of this hotel is the best of the world.

10

Derek

5 Jan 2025

·

Stayed 2 nights

Amazing staff. Helped me with my anniversary plans. Best hotel in Kuala Lumpur.

10

Lun Kai Felix

14 Apr 2025

·

Stayed 2 nights

Great service from the W Hotel overall, from the front desk, concierge, room service and restaurant wait staff were all attentive and customer oriented. An enjoyable stay overall!

2

jung su

20 Jan 2026

·

Stayed 5 nights

직원 매우 별로임

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6

YUHSUN

15 Dec 2023

·

Stayed 1 night

整體員工的反應速度偏慢 Check in 花了一小時但不知道是不是平常步調慢

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10

Dakshina

18 Jan 2024

·

Stayed 1 night

Exceptional service, they made our stay and mom's 70th birthday extra special and memorable.

10

Jenny

11 Dec 2025

·

Stayed 1 night

The service and accommodations were impressive. The staff went above and beyond to ensure that we had an incredible experience.

10

Nailisha

1 Aug 2024

·

Stayed 2 nights

Amazing service, from front desk to the waiting staff to housekeeping, everyone was just so approachable, helpful and KIND! We will miss this beautiful hotel and the wonderful people we came across during our stay.

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Location

Central and convenient, a short walk to KLCC and the Petronas Towers, with nearby transit and dining. Well suited to travelers who want to be in the heart of the city.

Related guest reviews

10

Scott

10 Feb 2026

·

Stayed 2 nights

For city breaks possibly the best hotel I have stayed in. Location is exceptional being over the road from the Petronas towers with an unrivalled view from the rooms and the pool (wet deck). The facilities and staff were next level too - nothing was too much and it felt like there was a genuine personal touch you don’t get these days. Absolutely certain to visit here again if I return to KL.

10

Patrick

13 May 2025

·

Stayed 6 nights

What a great hotel. Modern and stylish. The staff show a genuine interest in you and it’s not put on. It’s literally 2 mins from the petronas towers. The bars are really good (wet deck and flock) with both managers being excellent in service. The cleaning in my room was also phenomenally well done. I’d highly recommend

10

Sau Ping

18 Jul 2024

·

Stayed 3 nights

Location is excellent, 5 mins walk to Twines tower. There are many restaurants near by.

10

Zaitoon

8 Dec 2023

·

Stayed 3 nights

Staff from front line to f&d staff are attentive and friendly. KLCC LRT short distance walk. We stayed can see Petronas twin towers plus nasi kandar pelita just next to the hotel. Overall worth the price we paying.

10

Alexia

25 Mar 2024

·

Stayed 3 nights

Loved every aspect of hotel; room, amenities, staff friendliness, location, hotel pool area.

10

Esteban

10 Aug 2023

·

Stayed 1 night

Para el que le gusta es un hotel moderno pero súper confortable y con una ubicación excelente ! El servicio es 10/10 y el ambiente muy bueno

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10

Franz

4 Mar 2024

·

Stayed 3 nights

tolle lage, stilisches zimmer, freundliche bedienung

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10

Yunis

4 Nov 2023

·

Stayed 5 nights

Friendly staff, excellent service and very conveniently located.

10

Matt

17 Apr 2025

·

Stayed 1 night

Great location right next to the Petronas Towers

10

Carmen

20 Nov 2024

·

Stayed 3 nights

Buena ubicación

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Dining

Breakfast is frequently praised for quality and variety, and many enjoyed in-room dining and bar bites. Some inconsistencies appear at dinner, including a poor half-board meal and inexperienced service at one venue.

Related guest reviews

10

Christa

19 Apr 2025

·

Stayed 5 nights

Vi blev mødt af venligt og meget hjælpsomt personale - som tryllede alt for os både før, under og efter opholdet - meget professionelt 🙏 Rengøringen var forbi værelset flere gange dagligt og sikret komfortabelt og rent ophold. Morgenmaden var fantastisk - sidste morgen, hvor vi skulle ud på 4 timers køretur, lavede de en doggiback til os, til stor glæde for både store og små 🙏

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10

Peter

29 Dec 2023

·

Stayed 1 night

Prachtig hotel met vriendelijk personeel en leuk zwembad met gezellige bar. Mooie grote kamers met ruime badkamer en groot bad. Leuke presentjes op je kamer. Goed ontbijt met keuze uit meerdere kaassoorten. Heerlijke koffie bij het ontbijt.

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8

Tin Ying

21 Feb 2024

·

Stayed 5 nights

Great location and super kids friendly. Staff are generally helpful and in room dining is excellent.

10

Almir

14 Dec 2023

·

Stayed 3 nights

Clean, Welcoming staff, High Quality buffet breakfast with something for everyone. Highly recommend and would return if I come back to KL.

8

Firdaus

13 Oct 2025

·

Stayed 1 night

Was very nice , great breakfast, with huge variety, food was lovely, room was nice and spacious

4

Angelina

7 Jan 2026

·

Stayed 4 nights

The only nice thing about this hotel is the pool area. The room was extremely noisy, making it impossible to sleep. Breakfast was pretty basic, and the hotel itself was nothing special. I wish I had booked something cheaper, because this hotel is not worth the money.

10

guenhael

8 Mar 2024

·

Stayed 2 nights

Bon accueil. Belle chambre. Bon restaurant chinois par contre l’autre restaurant est bon également mais le service est inexpérimenté mais de bonne volonté.

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10

Diana

26 Apr 2025

·

Stayed 1 night

The best view, lovely staff, great food at the pool bar.

8

Valeriy

24 May 2025

·

Stayed 4 nights

Breakfast is good. 12th floor wet deck bar is awesome. Room is nice. Dinner on half board is terrible - had to go to another restaurant for dinner every day. Not mentioned prior booking ‘tourist tax’ extra charge was pretty much unexpected, they charged at check out even though we were on a business trip. Petronas towers view was a bonus. Otherwise is pretty nice.

10

HIROMI

30 Oct 2025

·

Stayed 1 night

夜のバー、とても夜景が綺麗でした。ツインタワーが綺麗です。ピザ🍕美味しかったです。

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12 $299	13 $284	14 $283	15 $297	16 $270	17 $256
18 $257	19 $283	20 $327	21 $283	22 $244	23 $234	24 $257
25 $257	26 $520	27 $546	28 $370	29 $514	30	31 $283

Su	Mo	Tu	We	Th	Fr	Sa
1 $242	2 $280	3 $280	4 $445	5 $327	6 $244	7 $283
8 $237	9 $267	10 $280	11 $509	12 $286	13 $314	14 $395
15 $267	16 $287	17 $485	18 $424	19 $422	20 $257	21 $248
22 $237	23 $244	24 $257	25 $284	26 $254	27 $274	28 $312
29 $274	30 $257

W Kuala Lumpur

Prices for W Kuala Lumpur

Monthly average prices

About this property

Location

Room options

Deluxe Room, 2 Queen Beds, Tower (View)

Premier Room, 1 King Bed

Standard Room, 1 King Bed

Suite, 1 King Bed

Studio Suite, 1 King Bed

Standard Room, 2 Queen Beds

Suite, 1 King Bed, Tower (View)

Penthouse, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Tower (View)

Guest reviews of W Kuala Lumpur

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about W Kuala Lumpur

Prices for upcoming dates