What type of breakfast is offered and what are the serving hours?

Continental breakfasts are available daily from 7:00 AM to 10:30 AM for a fee of approximately JPY 1540 for adults and children.

Are pets allowed at the property?

Pets are not allowed at the hotel. Service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in time starts at 15:00 and ends at 23:59. Check-out time is at 11:00. Late check-out may be available for a fee of JPY 2000, subject to availability.

What accessibility features are available for guests with disabilities?

The hotel offers limited wheelchair accessibility, including accessible public areas and facilities. Step-free entrances are available.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Osaka, near a metro station in the Minami neighborhood. It is close to shopping areas and cultural highlights such as Amerikamura, Osaka Science Museum, Tsutenkaku Tower, and Osaka Castle. Attractions like Osaka Aquarium Kaiyukan and Universal Studios Japan are also nearby.

What are the policies for guests staying with children?

Children 5 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The hotel does not offer cribs (infant beds) and extra-person charges may apply. Specific details regarding extra beds are not provided.

Henn na Hotel Osaka Namba

Average nightly price at Henn na Hotel Osaka Namba by month, last 12 months (USD)
Month	Average price
January	$68
February	$72
March	$82
April	$74
May	$80
June	$58
July	$60
August	$69
September	$75
October	$101
November	$102
December	$80

What guests think

Henn na Hotel Osaka Namba offers a central base near Dotonbori and Namba with compact, efficient rooms, self-service check-in led by dinosaur robots, and handy touches like coin laundry and luggage lockers, appealing to budget-minded travelers seeking convenience.

Most guests find rooms and common areas clean, though a few note missed dusting, worn finishes, or cups not replaced. Automated systems usually work well, but kiosks and in-room robots sometimes need human help, and pillows or beds can feel hard with limited extras. Expect a quirky, well-located stay that prioritizes automation and value over full-service frills.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Self-service kiosks and dinosaur-themed check-in are core features and generally smooth, though occasional assistance is needed. Guests appreciate coin laundry, ice machines, and secure luggage lockers; one review flagged smoke near the entrance from the outdoor smoking area.

Related guest reviews

10

Maylanie

Jul 10, 2025

·

Stayed 1 night

Easy and quick to check in, the free baggage storage is definitely a plus

10

Nhuy

May 3, 2025

·

Stayed 2 nights

fully automated. has supplies if you need any.

8

Jarvis

Nov 13, 2025

·

Stayed 4 nights

Rooms are clean, quiet and comfortable. Extra pillows were available on request and the onsite laundry was extremely handy. They have a vacuum sealer for shrinking down clothing/stuffed animals but did not use it. Rooms were cleaned frequently and staff were excellent. The location is also great (I recommend the pizza place nearby if you’re tired and want something close and tasty). My only complaint keeping me from giving a 5 star is the rooms are getting a little dated/worn. Marks on the walls and frays on the carpet. It didn’t affect our stay and it’s just a minor issue in my part.

10

Jonathan

Feb 16, 2026

·

Stayed 2 nights

Clean and comfortable room with great guest facilities in ground floor - laundry & ice with cups.

10

Alexander

Sep 25, 2024

·

Stayed 2 nights

The animatronic raptors during check in was a fun process! I'd seen some other reviewers say they had problems with the check-in, but mine went smoothly. The room was pretty quiet and very clean. It was in a very central location which made it convenient to get lots of places

10

Richard

Sep 11, 2025

·

Stayed 3 nights

Robot dinosaurs at check in ! Good hotel, central to action in Dotombori and Namba. Laundry onsite but also across street (cheaper). Lots of eating and shopping around but quiet inside hotel.

10

tang

Feb 4, 2023

·

Stayed 4 nights

自助入住很方便地下的製冰機十分便利還有外套的清潔機對於冬天只帶一件外套的旅客相當友好

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10

Erin

Oct 31, 2025

·

Stayed 5 nights

The only this would be that the r smoking area is right a the entrance so anytime you exit or enter you can smell cigarettes. Also they did not give up and new glass for the 5 days we were there. They came and cleaned the room, gave us new towels but never gave us any new glasses

10

Aimee

Oct 11, 2024

·

Stayed 3 nights

The robots at checkin and checkout were easy to use, as was the no staff baggage storage after checkout

8

Ka Hoo

Jul 2, 2025

·

Stayed 2 nights

Hotel is located in the middle of 2 stations (i.e. Namba & Shinsaibashi), which is very convenient. While the hotel is known for its "self service" arrangement, which there is no staff around the check-in area. However, the checkin and checkout processes are fullly automated and very smooth. However, if you look for a place with "service", this may not be a place that you should choose. The room is spacious and comfortable. Overall, it is a good stay with reasonable price in a large city like Osaka

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Cleanliness

Overall cleanliness is praised across rooms and public areas. Several reviews mention missed details like dust on vents or TVs, worn carpets or wall marks, and cups or glasses not refreshed.

Related guest reviews

8

David

Jun 4, 2023

·

Great location, 5 min walk to Dotonbori but away from the crowds. Walkable to Namba station and several subway stations. Dinosaur robots are cool but passport self-scan didn't work for us so we needed a staff member to come help which made it a little pointless. Room was nice though a little dusty in places

8

Jarvis

Nov 13, 2025

·

Stayed 4 nights

Rooms are clean, quiet and comfortable. Extra pillows were available on request and the onsite laundry was extremely handy. They have a vacuum sealer for shrinking down clothing/stuffed animals but did not use it. Rooms were cleaned frequently and staff were excellent. The location is also great (I recommend the pizza place nearby if you’re tired and want something close and tasty). My only complaint keeping me from giving a 5 star is the rooms are getting a little dated/worn. Marks on the walls and frays on the carpet. It didn’t affect our stay and it’s just a minor issue in my part.

4

elizabeth

Nov 22, 2024

·

Stayed 5 nights

This property is in an excellent location but the hotel room was shockingly small and not sufficiently clean. The bathrooms was split into three sections: the toilet room, shower room and the sink is in the bedroom. I would not stay here again nor would I recommend it unless you're okay staying in tiny quarters.

6

Christina

Dec 31, 2023

·

Stayed 3 nights

the location is the prime reason to stay here. the hotel is basic, modern looking with all amentities included but the bed and pillows were rock hard. the vent and bedside lights were super dusty.

8

Aaron

Apr 7, 2024

·

Stayed 1 night

Clean room, bed was comfortable. And the robots are a fun gimmick. Small room (think business hotel).

10

Alexander

Sep 25, 2024

·

Stayed 2 nights

The animatronic raptors during check in was a fun process! I'd seen some other reviewers say they had problems with the check-in, but mine went smoothly. The room was pretty quiet and very clean. It was in a very central location which made it convenient to get lots of places

6

Tina

Jan 15, 2025

·

Stayed 5 nights

Hotel room was very small. Space is quite limited. There is a little rack to hang our clothes and that’s it for storage. Sink is in the bedroom. Bathroom was small but clean. We had to move our small suitcases to make space while walking around. Room is clean although our coffee cups were never cleaned during our 4-night stay. upside is the price and the location.

8

??

May 3, 2024

·

Stayed 1 night

清潔感があって良かった

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8

Hunter

Jun 7, 2023

·

Stayed 1 night

Fun stay with the dinosaurs but not sure our room was ever dusted since opening, about an inch of dust on the TV. We paid extra for the robot room but our robot didn’t work so wouldn’t recommend this. Fun experience and close by to everything

10

Erin

Oct 31, 2025

·

Stayed 5 nights

The only this would be that the r smoking area is right a the entrance so anytime you exit or enter you can smell cigarettes. Also they did not give up and new glass for the 5 days we were there. They came and cleaned the room, gave us new towels but never gave us any new glasses

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Rooms

Rooms are compact and efficiently laid out, with some Japanese-style bathrooms and generally quiet interiors despite the lively area. Comfort varies: some find beds and pillows hard or limited, views can be blocked, and Wi Fi is usually strong with rare outages.

Related guest reviews

8

Paul

Jan 12, 2026

·

Stayed 1 night

Love that it was so centrally located. The fact that we didn’t have any front desk person allowed us to move at our pace. The dinosaurs who greeted us was hilarious and a very cool touch. The rooms were small, but they were clean and functional. Perfect for budget travel

6

Mei Fong

Jun 25, 2024

·

Stayed 3 nights

-it's very close to Dotonbori *room is super small, not much space, we booked the room for 2 but we think it's only enough for one person

10

Wendy

Jul 1, 2023

·

Stayed 3 nights

Funny robots at check-in. The human folks were friendly too. Some spoke english and some used google translate well. You can leave your luggage at the secure lobby lockers if you arrive before check-in time, and go off to tourist. The wifi is amazing, free amenities in the lobby to grab and go. Neighborhood is bustling at night but feels very safe. Many stores nearby for food, fun but still a distance from the main crowd, so quiet at night. I got a 2x twin room and the twin beds were next to each other, a smaller room than standard japan 2x twin, but big enough. bathroom was separated, which is great for using toilet and shower at the same time.

10

Jessica

Nov 15, 2025

·

Stayed 3 nights

Room is pretty good, a bit small but efficient in utilising every space, comfortable

8

Fiona

Oct 17, 2024

·

Stayed 3 nights

The property was very lovely. Initially when we arrived, the kiosk was only in Japanese, which was very strange as I ensured that they had English. When I rang the bell for a staff, she “confirmed” that there’s no English in this hotel. Side note, unfortunately for us, the wifi was not working at the hotel for the day, which is out of their control. The following day however, the kiosk finally showed a sign to translate into English (and a few other ones). Unsure whether or not this is due to the wifi working again. Other than this initial blip, everything went smoothly. The rooms were small but I think it’s still bigger than some others in Osaka, and it was a good price. The location made it totally worth it! Super close to the famous Dotonburi with tons of snack stalls, restaurants, and shops. And the breakfast place 512& in front of the hotel is absolutely fantastic for those looking for a sit down breakfast - best French toast I’ve had. Only other thing that might’ve lost the 5 star rating for me is not having the delivery service at the hotel. The family mart the hotel recommended didn’t have the delivery service available and I didn’t get a chance to check out the Lawson in the area. Yamato at Namba was around the corner so I just went there since I had to go there anyway. Luckily Osaka was the first city I went to on my trip so my suitcases were quite light. But the road conditions were not perfect so I can see it being a challenge for those who had more things.

6

Clément

Sep 28, 2025

·

Stayed 6 nights

Not cosy. The view of the building next door, less than a metre from the window. No light in the room during the day.

6

Marc

Mar 28, 2024

·

Stayed 5 nights

Ok hotel. Temperature cobtrol of the room wasn't great. It was either hot or cold no middle. There was some dust accumulation here and there in the room and the pillows where not so confortable. We had to ask for another one. The shower was ok but not suited for western people Staff was very helfull and polite.

10

katherine

Nov 1, 2024

·

Stayed 1 night

Great location less then a 5 minute walk to dontonbori, the rooms are spacious and clean, had a full japanese style bathroom including shower stool and deep bath which was very welcome after long tiring day. My only gripe was the lack of streets signs or a way to call a cab when heading to the Shin Osaka station, uber and google get confused on the tiny streets and with no markers it made it impossible to get an uber. The proximity to the station was great though, the only downside is that there were no lifts near the exit and having to haul a big suitcase up 4 flights of subway stairs is a pain in the backside. Would stay at this hotel again, the robots were cute too the dinosaurs were dressed for halloween.

10

??

Apr 19, 2025

·

Stayed 1 night

静かな部屋

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6

Scott

Nov 4, 2024

·

Stayed 3 nights

Good compact space, but only one pillow provided, no pen and paper, not enough towel racks, inconvenient clothes rack location. Also, noisy neighborhood at night, construction.

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Service

Staff are frequently described as friendly, helpful, and quick to assist within the mostly self-service model. Housekeeping follows a limited cleaning policy; experiences with extra pillows and responsiveness vary.

Related guest reviews

4

Rapunchel

Nov 1, 2024

·

Stayed 2 nights

Proximity wise to Dotonburi - it’s great! However, this hotel only has one thin pillow for each guest!! Bed wasn’t comfortable too. When we requested for extra pillows so at least each guest can have 2, the front desk said they don’t have extras. When I left a comment/suggestion to the hotel via email/online - they were so rude and gave me lame excuses. They even said that the hotel is meant for business only (not really sure what that’s supposed to mean) and having 2 pillows is not something that should be expected by guests!

10

Leight Anne

Mar 31, 2024

·

Stayed 2 nights

Great hotel! Loved the robot dinos in the front and its nice how theres also human staff when needed. Clean and neighborhood is close to many restaurants, shops, and the shopping street. Recommend!

10

Rachelle

Apr 12, 2024

·

Stayed 4 nights

Best location friendly and Helpful staff best service.

8

Jarvis

Nov 13, 2025

·

Stayed 4 nights

Rooms are clean, quiet and comfortable. Extra pillows were available on request and the onsite laundry was extremely handy. They have a vacuum sealer for shrinking down clothing/stuffed animals but did not use it. Rooms were cleaned frequently and staff were excellent. The location is also great (I recommend the pizza place nearby if you’re tired and want something close and tasty). My only complaint keeping me from giving a 5 star is the rooms are getting a little dated/worn. Marks on the walls and frays on the carpet. It didn’t affect our stay and it’s just a minor issue in my part.

10

Cormac

Oct 10, 2024

·

Stayed 2 nights

Staff were very helpful. Room was clean. No complaints

10

Taylor

Mar 15, 2025

·

Stayed 5 nights

Wonderful hotel, and the best front desk staff ever

8

Carolyne

Jun 4, 2024

·

Stayed 2 nights

Great property and the staff were super attentive and lovely. Only issue we found was that the toilet did seem to smell, not enough to put us off. Definitely great property and would definitely book again.

10

Jaret

May 16, 2024

·

Stayed 11 nights

Location was very convenient, within 5 min walking distance has you covered with multiple restaurants, misc shops, and the train station. Rooms were spacious and clean. And the staff were very attentive and helpful.

8

Ka Hoo

Jul 2, 2025

·

Stayed 2 nights

Hotel is located in the middle of 2 stations (i.e. Namba & Shinsaibashi), which is very convenient. While the hotel is known for its "self service" arrangement, which there is no staff around the check-in area. However, the checkin and checkout processes are fullly automated and very smooth. However, if you look for a place with "service", this may not be a place that you should choose. The room is spacious and comfortable. Overall, it is a good stay with reasonable price in a large city like Osaka

10

William

Oct 10, 2025

·

Stayed 6 nights

Great staff, they’re very friendly and helpful. AC is powerful, which I’m thankful for. Beds are comfortable

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Location

Exceptionally convenient for Dotonbori, Namba and Shinsaibashi, with easy access to multiple train lines, food and shopping. The neighborhood is lively and can be noisy outside, though many guests report quiet rooms.

Related guest reviews

8

Paul

Jan 12, 2026

·

Stayed 1 night

Love that it was so centrally located. The fact that we didn’t have any front desk person allowed us to move at our pace. The dinosaurs who greeted us was hilarious and a very cool touch. The rooms were small, but they were clean and functional. Perfect for budget travel

10

Hannah

Nov 8, 2024

·

Stayed 2 nights

Great location, just a few mins walk from Dotonbori but in a peaceful and quiet street. Hotel had plenty of amenities and the room layout is nice and spacious for Japan

8

Tim

Jun 2, 2025

·

Stayed 6 nights

Close to shopping area and public transportation

8

James

Apr 27, 2025

·

Stayed 2 nights

Henn na Hotel is a fun experience with quirky “add ons” that simply add to the charm. It is a more traditional Japanese inn experience (small rooms) in a very busy area by Dotonbori, but is very quiet at night while in the room.

10

DAISY

Mar 31, 2025

·

Stayed 7 nights

This area was perfect. Within a few minutes you're in Dotonbori.

10

Diego

Sep 21, 2025

·

Stayed 3 nights

Very nice property with fun quirks! Location was super close to Dotonbori & The train station. Very affordable as well. Would stay here again.

10

Stanley

Aug 14, 2024

·

Stayed 3 nights

A short walk to Dotomburi but not so close to the noise. I would recommend to friends and visit again.

10

Samuel

Apr 22, 2025

·

Stayed 4 nights

Its location is very unassuming but incredibly close and lively alongside the bustle of night time Osaka, Dotonbori, and a little ways away from Namba. Would definitely recommend to avid urban adventurers and people looking for more of the Japan nightlife.

8

Ka Hoo

Jul 2, 2025

·

Stayed 2 nights

Hotel is located in the middle of 2 stations (i.e. Namba & Shinsaibashi), which is very convenient. While the hotel is known for its "self service" arrangement, which there is no staff around the check-in area. However, the checkin and checkout processes are fullly automated and very smooth. However, if you look for a place with "service", this may not be a place that you should choose. The room is spacious and comfortable. Overall, it is a good stay with reasonable price in a large city like Osaka

10

Kurtt

Nov 2, 2025

·

Stayed 2 nights

Interesting concept to have the animatronic velociraptors as concierge. It worked just fine and was a fun story to tell afterward. The hotel otherwise is quite clean and in an excellent location, otherwise pretty unremarkable. I would stay with my kids again, it was fun! The area around the hotel has lots of amazing food and entertainment options.

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Dining

Breakfast is available via an attached or partner cafe; feedback ranges from good to just okay, with some wishing for buffet options or hot coffee. Overall dining on site is adequate rather than a standout.

Related guest reviews

8

Jarvis

Nov 13, 2025

·

Stayed 4 nights

Rooms are clean, quiet and comfortable. Extra pillows were available on request and the onsite laundry was extremely handy. They have a vacuum sealer for shrinking down clothing/stuffed animals but did not use it. Rooms were cleaned frequently and staff were excellent. The location is also great (I recommend the pizza place nearby if you’re tired and want something close and tasty). My only complaint keeping me from giving a 5 star is the rooms are getting a little dated/worn. Marks on the walls and frays on the carpet. It didn’t affect our stay and it’s just a minor issue in my part.

8

??

Jun 29, 2024

·

Stayed 1 night

少し駅から距離はありますが、恐竜に出迎えていただけて、楽しい気分になりました。チェックイン前は、荷物はロッカーに預けれるので、その後出かけやすかったです。部屋はお風呂とトイレのセパレートが良かったです。あとモーニングものんびり食べれたのでゆっくり出来ました。

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8

Reiko

Oct 26, 2024

·

Stayed 2 nights

The concept is cute but the robots don’t really work. The dinosaurs that greet you are fun but the self-check in machines required an actual staff member to walk you through the process (because the passport scans weren’t working). This caused check-in to take longer than it should have. The robot in our room wouldn’t respond to our voice-actions the directions instructed us to use so we didn’t use it at all. Yet it still chirped and said a greeting in Japanese in the wee hours of the morning, waking us up unexpectedly @5 am. Suitcase lockers were super helpful & location is great. The area felt safe even though it was bustling late into the night. Beds were comfy & amenities pretty good although I wish hot coffee was an option (they only have green tea).

10

Sherry B

Jun 21, 2023

·

Stayed 4 nights

My grandson and I enjoyed our stay. Comfortable, clean, helpful staff who spoke good English to help us and we loved the dinosaurs who checked us in and out. It was in the Dotonbori district with lots of good eating places and entertainment, all within walking. We took the trains to other tourist places like Nara Deer Park, Osaka Castle and universal studios.

6

Marie-Claude

May 31, 2025

·

Stayed 4 nights

The experience is unique but the breakfast needs some improvement. Perhaps a buffet style would be more appropriate.

8

Fiona

Oct 17, 2024

·

Stayed 3 nights

The property was very lovely. Initially when we arrived, the kiosk was only in Japanese, which was very strange as I ensured that they had English. When I rang the bell for a staff, she “confirmed” that there’s no English in this hotel. Side note, unfortunately for us, the wifi was not working at the hotel for the day, which is out of their control. The following day however, the kiosk finally showed a sign to translate into English (and a few other ones). Unsure whether or not this is due to the wifi working again. Other than this initial blip, everything went smoothly. The rooms were small but I think it’s still bigger than some others in Osaka, and it was a good price. The location made it totally worth it! Super close to the famous Dotonburi with tons of snack stalls, restaurants, and shops. And the breakfast place 512& in front of the hotel is absolutely fantastic for those looking for a sit down breakfast - best French toast I’ve had. Only other thing that might’ve lost the 5 star rating for me is not having the delivery service at the hotel. The family mart the hotel recommended didn’t have the delivery service available and I didn’t get a chance to check out the Lawson in the area. Yamato at Namba was around the corner so I just went there since I had to go there anyway. Luckily Osaka was the first city I went to on my trip so my suitcases were quite light. But the road conditions were not perfect so I can see it being a challenge for those who had more things.

10

ETHEL JOY

May 15, 2023

·

Stayed 3 nights

location! location! location! if you are a first timer in Osaka, this is the hotel to stay in. the hotel itself it's cool. the robotic dinosaur was cool! definitely one of the reasons why you should stay here. the rooms are big. it has a modern feel to it. the breakfast buffet was good. however it can be very busy between 8-9 am. now lets talk about the location. this hotel is walking distance to everything! dotonbori is only a 10 min walk. all the restaurants, bar and shops are just 1 to 2 min. away. so it is definitely a great deal for your money.

10

Brandon

Jun 1, 2023

·

Stayed 6 nights

Henn Na Hotel is the most unique hotel chain I’ve ever experienced, the robots were amazing, the food was delicious and the staff were incredibly polite and helpful throughout my stay.

10

Ka Sin

Jun 24, 2023

·

Stayed 2 nights

Breakfast was well prepared

8

Jamie

Sep 9, 2025

·

Stayed 2 nights

Busy area so expect a little noise at night. Robot dinosaurs were very welcoming. In room robot was confusing and not worth the extra cost. Breakfast offered by a joined cafe was ok. Cooked breakfast with a selection of pastries to add to your meal.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12 $70	13 $79	14 $267
15 $67	16 $64	17 $85	18 $76	19 $77	20 $134	21
22 $172	23 $52	24 $75	25 $70	26 $88	27 $109	28 $144
29 $70	30 $60

Su	Mo	Tu	We	Th	Fr	Sa
		1 $53	2 $75	3 $75	4 $81	5 $141
6 $79	7 $67	8 $58	9 $60	10 $82	11 $68	12 $134
13 $78	14 $49	15 $54	16 $60	17 $58	18 $61	19 $115
20 $61	21 $58	22 $60	23 $59	24 $71	25 $105	26 $140
27 $97	28 $86	29 $100	30 $108	31 $204

Prices for Henn na Hotel Osaka Namba

Monthly average prices

About this property

Location

Room options

Concept Room Refa

Hollywood Twin Room with Robot

Concept Room Crayon Shin-Chan

Concept Room Animal

Concept Room Chocoball

Concept Room Dinosaur

Concept Room Air Do

Standard Twin Room

Hollywood Twin Room (Single Use)

Twin Room with Robot

Run of House

Standard Twin Room

Concept Room Dinosaur Wonder

Hollywood Twin Room

Triple Room with Robot

Concept Room Shinkansen

Triple Room with Modular Bath

Concept Room Myaku Myaku

Room #292253716

Room #292253717

Concept Room Morinaga Ramune

Concept Room Air Do Kyun-Chan

Room #292253712

Room #292253715

Room #292253718

Room #292253714

Room #292253713

Guest reviews of Henn na Hotel Osaka Namba

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Henn na Hotel Osaka Namba

Considering this hotel for your Osaka trip?

Prices for upcoming dates