USA Inn

Decent bed, tile floor, good water pressure, temperature good, easy check-in. Very basic motel property and rooms. Not accessible from anywhere on foot. The area has no sidewalks. Cannot cross the street (busy highway) nor get very far on the side you're on (not designed for walking, no sidewalks, ditches and other natural obstacles). In the room: insects, peeling ceiling paint, holes in bathtub tile, black spots on caulking. No airport shuttle.

$5 key deposit! Never heard of such a thing and I stay over 100 nights a year in hotels. The lady at the desk asked if I wanted to pay with cash or card and I just handed her $5 bill. No big deal I thought. Well this morning, I go to bring my key back and the lady looks at me and says they don't have any cash. She was rather rude and told me I shouldn't have given cash and I told her then they shouldn't have offered to take my cash last night. Finally I did get my cash back but I had to go to a secondary office. The room was okay. It appeared fairly clean but as I walked around barefoot after getting out of the shower all kinds of stuff was sticking to the bottom of my feet. Bed wasn't very comfortable but it was workable. TV remote did not work well. I had to go up and hit the buttons to turn it on and off. Good luck if you want ice. The motel does not have an ice machine.

My husband and I stood at this “hotel” 4/23/2025 to 4/24/2025 after my husband was discharged from the hospital for emergency femur surgery during our vacation. We figured a place close to the airport perfect! Well it wasn’t! The young man who handles the front desk was rude and condescending. I asked for a closer room due to the fact my husband had surgery and he can barely give a woot. So we dealt with it. The room was gross, blood in the blankets and mattress. Room smelled of mildew and the floors were dirty with strains that we couldn’t take off our shoes. In the bathroom the toilet was already running (that should have been my clue) and the outlets were so outdated I got shock plugging my iPhone charger. Husband needed to rest it was 7pm, so we had no choice to stay the next day we inquire for airport service and the guy mention call an uber it’s not my problem. Mind you it’s 9 mins away the service is offer only if you leave your vehicle but, it’s in the discretion of the front desk person. He then disregarded me and told me oh well your problem. We decided to check out early and he refused to give us a print out bill of us leaving. He said you signed the paper I can charge you whatever I want. My husband was so pissed off he told him give us our receipt (mind you he is struggling to walk due to surgery with his walker). Manager showed up gave us our print out and pretty much told us to leave.

Roaches in the room. Nothing in the way of soap, ice or cups. Bathroom was the worse. Didn’t look like it was ever cleaned. There was blood drops all over the back wall of the tub. Blood running down the outside of the tub, never cleaned at all. Blood splatter on the shower curtain. This was entirely unacceptable to me. I spent 3 nights and never got to use the shower as I felt this was a terrible unsafe place because of the blood. I bet it is still there as I write this. Will not return….

Absolutely terrible. You be the judge: No lamps anywhere No chairs No hangars or closet No kleenex No plugs in the sink No lotion No ice/buckets Broken toilet seat Broken toilet tank lid Broken toilet paper holder No light in main room, NONE! No electrical outlets on back wall or either side walls. Bathroom outlet is broken This place probably should be condemned. Seriously.

I saw some small cockroaches in a bathroom and insides of a shelf. Please make the room cleaner.

This property was absolutely disgusting. There were bugs crawling in the room, mold in the bathroom, hair on the floors, sheets look dirty, absolutely disgusting

Upon arrival, no one was tending to the front desk. Another customer walked in and stated he believes they went to the airport. The room smelled clean but the sink had red toothpaste in it from a previous customer. I killed 2 water bugs inside the room and the bed was hard and lumpy

There were cockroaches running around inside the room. Since we arrived late, we didn't have the energy to try to get a refund. Typically when cockroaches are present, they are everywhere. We just put the key card on the table, shut the door, and left to find another hotel.

The ac went out in room called the front office to have it looked at and no one ever came to fix. There was a roach in the bathroom. And when i went to take a shower my first night there was a used bar of soap left in shower and things from the previous occupants. The bed sheets had what looked like died blood on them

The room was disgusting and dirty. Sheets had blood spots, pillows were yellow. The mattress pad was so dirty we didn’t sleep in the bed. Even the second room we were given had dirty sheets, mattress pad stained all over. No one available at time of returning the key. I had to leave the key with a note . I wouldn't remember this hotel to my worst enemy. The Manager was professional however, no comments when i showed pictures of the disgusting bed sheets. We were given a new room but it was not much better then the first one. We stayed for 6 hours didn't go to sleep. Just stayed in the room and watched TV until our airline delay was ready to board.

Floor was soaking wet with mop water but it was still filthy and covered with hair. Comforter had obvious blood stains on the underside. Sofa and walls were covered in body fluid stains, some that looked like feces. Toilet ran constantly. Should be illegal to operate this way. Should be shut down.

Beyond being dilapidated, the chunk of hair stuck in the door hinge, bugs under the bed, and hair on the sheets were too much for me.

Roaches in the room. Nothing in the way of soap, ice or cups. Bathroom was the worse. Didn’t look like it was ever cleaned. There was blood drops all over the back wall of the tub. Blood running down the outside of the tub, never cleaned at all. Blood splatter on the shower curtain. This was entirely unacceptable to me. I spent 3 nights and never got to use the shower as I felt this was a terrible unsafe place because of the blood. I bet it is still there as I write this. Will not return….

I don’t recommend staying in this place. They literally don’t clean the rooms. Plus the rooms are really old. I don’t mind being old but being nasty is not a good thing!!!

USA Inn next to the Knoxville, TN airport was the worst place I've ever stayed. I literally said to my wife when we walked in, "this is the worst place I've ever stayed." I'm pushing 50 and I can't remember ever reviewing a hotel/motel before, that's how bad it was. Everything was dirty but the sheets, so that was nice. Normal things like bedside lamps were missing, while other normal things like the towel racks and place to hang your clothing were rusty or about to fall off the wall. But the reason we left at 1am our first night was the cockroaches. Yes, plural.

Missing the most basic amenities. No place to hang clothes. No lamp. No clock. No tissues. Peeling paint. Noisy mini fridge leaking water onto floor. Pet stain on floor. Beat up furniture. This place is a total dump. Travelocity should be ashamed to include this property.

Decent bed, tile floor, good water pressure, temperature good, easy check-in. Very basic motel property and rooms. Not accessible from anywhere on foot. The area has no sidewalks. Cannot cross the street (busy highway) nor get very far on the side you're on (not designed for walking, no sidewalks, ditches and other natural obstacles). In the room: insects, peeling ceiling paint, holes in bathtub tile, black spots on caulking. No airport shuttle.

Ac was great, they have a minor roach and prostitution issue, couldn’t sleep without hearing them “working” or waiting outside for people every night.

It’s cheap for what it is. The lady who works front desk overnight was extremely rude to my fiancé on multiple occasions. Outlets in room didn’t work at all as they wouldn’t even hold our plugs in.

The toilet was dirty. One of the two curtains was missing. One curtain would it cover the whole window. I have pictures of you would like to see them

$5 key deposit! Never heard of such a thing and I stay over 100 nights a year in hotels. The lady at the desk asked if I wanted to pay with cash or card and I just handed her $5 bill. No big deal I thought. Well this morning, I go to bring my key back and the lady looks at me and says they don't have any cash. She was rather rude and told me I shouldn't have given cash and I told her then they shouldn't have offered to take my cash last night. Finally I did get my cash back but I had to go to a secondary office. The room was okay. It appeared fairly clean but as I walked around barefoot after getting out of the shower all kinds of stuff was sticking to the bottom of my feet. Bed wasn't very comfortable but it was workable. TV remote did not work well. I had to go up and hit the buttons to turn it on and off. Good luck if you want ice. The motel does not have an ice machine.

There wasn't an coffee maker in the room.

The toilet overflowed within the 1st hour of being there. I was finally moved to another room 2 days later when toilet issue STILL wasn't resolved. Then moved from the 2nd room from lack of it not having a little refrigerator/ freezer. Then 3rd room had to have the refridgerator/freezer replaced because it didn't work ... not to mention the roaches crawling around everywhere. And, it's been 5 business days and I have yet to receive my $50. deposit from my stay between 05/16/24 - 05/19/24.

Absolutely terrible. You be the judge: No lamps anywhere No chairs No hangars or closet No kleenex No plugs in the sink No lotion No ice/buckets Broken toilet seat Broken toilet tank lid Broken toilet paper holder No light in main room, NONE! No electrical outlets on back wall or either side walls. Bathroom outlet is broken This place probably should be condemned. Seriously.

Inconvenience in getting to rooms. Dirty. I’ve stayed in hotels across US n Europe and this is the first I checked for bedbugs, none found but roaches abound. Dirty refrigerator n microwave, ring of dirt around tub. Had to wait until 730pm to get into room. Not yet cleaned. I slept n left. Horrible.

Upon arrival, no one was tending to the front desk. Another customer walked in and stated he believes they went to the airport. The room smelled clean but the sink had red toothpaste in it from a previous customer. I killed 2 water bugs inside the room and the bed was hard and lumpy

The ac went out in room called the front office to have it looked at and no one ever came to fix. There was a roach in the bathroom. And when i went to take a shower my first night there was a used bar of soap left in shower and things from the previous occupants. The bed sheets had what looked like died blood on them

Booked and paid for and they gave the room away before I could check in.

$5 key deposit! Never heard of such a thing and I stay over 100 nights a year in hotels. The lady at the desk asked if I wanted to pay with cash or card and I just handed her $5 bill. No big deal I thought. Well this morning, I go to bring my key back and the lady looks at me and says they don't have any cash. She was rather rude and told me I shouldn't have given cash and I told her then they shouldn't have offered to take my cash last night. Finally I did get my cash back but I had to go to a secondary office. The room was okay. It appeared fairly clean but as I walked around barefoot after getting out of the shower all kinds of stuff was sticking to the bottom of my feet. Bed wasn't very comfortable but it was workable. TV remote did not work well. I had to go up and hit the buttons to turn it on and off. Good luck if you want ice. The motel does not have an ice machine.

I booked this room for concert stay. When I first arrived and saw it was an “extended stay”, I could visually tell this was going to be an experience. First thing, the desk clerk informed me he wasn’t sure if my room had been cleaned or not, even though it was after my check-in time. He didn’t seem very pleased when I asked him if he could find out. After about 10 minutes he returned and we stumbled through a very odd check-in. There was a couple in the lobby that there seemed to be a disagreement with, and it turned out to be one of the housekeepers. I get to my room and I am instantly not impressed. But I am retired military, so I have had worse accommodations. I was already running late, so I just showered and headed out to my event. Afterwards I get back and decide to kick back before I got ready for bed. That is where the biggest problem arose. The sheets were disgusting, they were stained, smelled, had body hair all over them, and the comforter was ripped and just as dirty. That was when I made the decision to go ahead and check out. I would rather drive 3 1/2 hours home in the middle of the night, than sleep in that bed. Along with everything else, the floors looked like they hadn’t been swept or mopped in quite a while. The ceiling was moldy and falling in one spot from what appeared to be a leak. The furniture looks like it came from an 80’s garage sale. All in all, I would not recommend staying here unless you are completely desperate.

The room was disgusting and dirty. Sheets had blood spots, pillows were yellow. The mattress pad was so dirty we didn’t sleep in the bed. Even the second room we were given had dirty sheets, mattress pad stained all over. No one available at time of returning the key. I had to leave the key with a note . I wouldn't remember this hotel to my worst enemy. The Manager was professional however, no comments when i showed pictures of the disgusting bed sheets. We were given a new room but it was not much better then the first one. We stayed for 6 hours didn't go to sleep. Just stayed in the room and watched TV until our airline delay was ready to board.

The rooms need renovation and staff needs training on how to provide good service

My husband and I stood at this “hotel” 4/23/2025 to 4/24/2025 after my husband was discharged from the hospital for emergency femur surgery during our vacation. We figured a place close to the airport perfect! Well it wasn’t! The young man who handles the front desk was rude and condescending. I asked for a closer room due to the fact my husband had surgery and he can barely give a woot. So we dealt with it. The room was gross, blood in the blankets and mattress. Room smelled of mildew and the floors were dirty with strains that we couldn’t take off our shoes. In the bathroom the toilet was already running (that should have been my clue) and the outlets were so outdated I got shock plugging my iPhone charger. Husband needed to rest it was 7pm, so we had no choice to stay the next day we inquire for airport service and the guy mention call an uber it’s not my problem. Mind you it’s 9 mins away the service is offer only if you leave your vehicle but, it’s in the discretion of the front desk person. He then disregarded me and told me oh well your problem. We decided to check out early and he refused to give us a print out bill of us leaving. He said you signed the paper I can charge you whatever I want. My husband was so pissed off he told him give us our receipt (mind you he is struggling to walk due to surgery with his walker). Manager showed up gave us our print out and pretty much told us to leave.

The toilet overflowed within the 1st hour of being there. I was finally moved to another room 2 days later when toilet issue STILL wasn't resolved. Then moved from the 2nd room from lack of it not having a little refrigerator/ freezer. Then 3rd room had to have the refridgerator/freezer replaced because it didn't work ... not to mention the roaches crawling around everywhere. And, it's been 5 business days and I have yet to receive my $50. deposit from my stay between 05/16/24 - 05/19/24.

USA Inn next to the Knoxville, TN airport was the worst place I've ever stayed. I literally said to my wife when we walked in, "this is the worst place I've ever stayed." I'm pushing 50 and I can't remember ever reviewing a hotel/motel before, that's how bad it was. Everything was dirty but the sheets, so that was nice. Normal things like bedside lamps were missing, while other normal things like the towel racks and place to hang your clothing were rusty or about to fall off the wall. But the reason we left at 1am our first night was the cockroaches. Yes, plural.

Friendly staff at this no frills hotel. The room had clean sheets on a comfy bed, mini-fridge & microwave. I watched the NCAA tournament during my down time. Neighbors were friendly. Conveniently located across the street from Waffle House, Shoney's, and lot's of restaurants. Very close to airport and highways so very easy to get to all of the local attractions. I like to camp so my needs are simple and I was able to rest comfortably at a low price.

Decent bed, tile floor, good water pressure, temperature good, easy check-in. Very basic motel property and rooms. Not accessible from anywhere on foot. The area has no sidewalks. Cannot cross the street (busy highway) nor get very far on the side you're on (not designed for walking, no sidewalks, ditches and other natural obstacles). In the room: insects, peeling ceiling paint, holes in bathtub tile, black spots on caulking. No airport shuttle.

Ac was great, they have a minor roach and prostitution issue, couldn’t sleep without hearing them “working” or waiting outside for people every night.

Very disappointed by this property. I killed 2 cockroaches as soon as I entered the bathroom. 1st night neighbors were having a domestic dispute. K-9 police unit observed during both nights. We departed at 11pm as 2nd night did not look any better. Will not and would not recommend this property until major changes are initiated.

Front desk lady was incredibly rude. Hotel is in sketchy area and actual rooms are dirty with broken/stained furniture. 1/5

My husband and I stood at this “hotel” 4/23/2025 to 4/24/2025 after my husband was discharged from the hospital for emergency femur surgery during our vacation. We figured a place close to the airport perfect! Well it wasn’t! The young man who handles the front desk was rude and condescending. I asked for a closer room due to the fact my husband had surgery and he can barely give a woot. So we dealt with it. The room was gross, blood in the blankets and mattress. Room smelled of mildew and the floors were dirty with strains that we couldn’t take off our shoes. In the bathroom the toilet was already running (that should have been my clue) and the outlets were so outdated I got shock plugging my iPhone charger. Husband needed to rest it was 7pm, so we had no choice to stay the next day we inquire for airport service and the guy mention call an uber it’s not my problem. Mind you it’s 9 mins away the service is offer only if you leave your vehicle but, it’s in the discretion of the front desk person. He then disregarded me and told me oh well your problem. We decided to check out early and he refused to give us a print out bill of us leaving. He said you signed the paper I can charge you whatever I want. My husband was so pissed off he told him give us our receipt (mind you he is struggling to walk due to surgery with his walker). Manager showed up gave us our print out and pretty much told us to leave.

This hotel is horrible. It's like 3 or 4 hotels in one and just flat out awful. Not worth even considering. Dirty, sketchy, nasty.