Is parking available at the property?

Self parking is available on-site for a fee of USD 15 per day.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Are pets allowed at the property?

Pets are allowed with a fee of USD 10.00 per accommodation, per night, and a deposit of USD 50.00 per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas.

What is the location of the property in relation to key landmarks?

The hotel is located in El Paso (Valley View Heights), within a 10-minute drive of Fort Bliss and the University of Texas at El Paso. It is approximately 2.2 miles from El Paso International Airport and close to various attractions such as Bassett Place and Cielo Vista Mall.

Does the property have a swimming pool?

Yes, the hotel features an indoor swimming pool that is available for guests to enjoy.

What are the policies for guests staying with children?

Up to 4 children aged 18 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What is the policy regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. Guests are encouraged to inquire directly for specific needs.

Residence Inn by Marriott El Paso

What guests think

Across recent reviews, Residence Inn El Paso stands out for very clean, spacious suites and consistently friendly staff, while an indoor pool and convenient I-10 location appeal to families and travelers passing through the area.

A recurring complaint is the added parking fee, sometimes not clearly communicated in advance. Several guests report lapses in housekeeping during multi-night stays, plus occasional maintenance issues and dated areas. While many find rooms quiet, others noted hard beds, freeway or HVAC noise, and slow Wi‑Fi on Apple devices; breakfast is generally enjoyed but a few mentioned limited variety or late setup. Best for convenience-focused stays, provided you confirm fees and service details ahead of arrival.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool is frequently praised; paid parking is a recurring complaint.

Related guest reviews

2

Antonio

Apr 13, 2025

·

Stayed 2 nights

I find it odd, that in El Paso, we'd have to pay for parking.

10

Nathan

Jan 27, 2025

·

Stayed 1 night

Amazing hotel with top notch amenities and pool.

6

Alejandro

May 17, 2024

·

Stayed 2 nights

Free wifi with Apple products is extremely slow and constantly buffering. We were warned at check-in this was the case. Really? The two bedroom two bathroom is very spacious and comfortable. There is a $12 fee per night for parking which I think is ridiculous when security for vehicles is not provided or covered by the hotel. Also, no EV charging station at this hotel.

10

Sophia

Mar 4, 2023

·

Stayed 4 nights

My family enjoyed the pool and basketball court very much!

10

Christina

Apr 12, 2025

·

Stayed 1 night

It was great! Was surprised about having to pay for parking though…

8

Jesus Mario

Jun 30, 2025

·

Stayed 2 nights

All good, except for the parking fee. I have stayed here a few times before and there was no such charge.

10

Fernando

Sep 12, 2024

·

Stayed 1 night

Great experience overall. Nice host. Smiling kitchen staff. Comfortable bed, big spacey clean room, the best indoor heated pool in town, easy access to highway

10

Abraham

Feb 8, 2025

·

Stayed 1 night

Not sure if i ll stay again just because they charge a parking fee

10

Karen

Mar 16, 2025

·

Stayed 1 night

We loved the indoor pool!

10

Cole

Jun 25, 2025

·

Stayed 4 nights

THey did have a little fix up going on but it never interfered with our stay. Breakfast was always plentyiful and it was quiet, even with our room bing by the highway. This is the first time i had to pay to park at a hotel, so that was disappointing.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews highlight very clean rooms, but multiple guests reported no housekeeping during their stay and occasional issues like pet hair or odors.

Related guest reviews

4

Sara

Aug 13, 2025

·

Stayed 2 nights

I do not like sleeping in a room with so much dog hair!

10

Crystal

Dec 30, 2025

·

Stayed 1 night

Clean this is our go to place

10

Jen

Feb 19, 2023

·

Stayed 2 nights

Clean, quiet. Exactly as expected. Easy stay for my large dog.

10

Craig

Jul 1, 2024

·

Stayed 1 night

Very clean, nice room

6

Karla

Oct 15, 2024

·

Stayed 3 nights

It was ok. Our room never got cleaned, so we ran out of toilet paper and our trash cans were overflowing after 2 out of 3 nights. We just got notes on the door that due to extenuating circumstances they weren’t gonna provide cleaning services. Then- our family’s car was vandalized during the night of our last stay, and they have no outdoor cameras. Breakfast was mediocre. Not a great stay.

8

Peggy

Dec 28, 2023

·

Stayed 3 nights

Disappointed that we couldn’t get housekeeping service during our stay since it was over Christmas. I had to exchange towels at the desk which was not a problem and the front desk staff was very nice and helpful. Small garbage cans in rooms and without service they overflowed and could not find a place to dump the trash. The handicap bathroom was dingy and the toilet kept running. The rest of the 2 bedroom unit was comfortable. Wish the lights were a little brighter I hate dark rooms. Overall it was a nice stay and with a family the 2 bedroom suite was great. We all fit and had privacy as needed.

10

Jaba

Jan 16, 2025

·

Stayed 1 night

Very clean and convenient place to stay.

6

Andrew

Jan 1, 2025

·

Stayed 2 nights

We had two random charges totaling $70 appear on our credit card during our stay with no explanation and no reasoning given by the hotel staff, which was disconcerting. The pool area lacked clean towels and there were a lot of noisy guests yelling in the hallways all night the last we were there. Room was nice, but also no housekeeping during our stay so trash piled up quickly.

10

Arturo

Oct 3, 2025

·

Stayed 3 nights

The 2 bedroom suite was like a luxury apartment! The beds were very comfortable and the place was very clean. The staff was amazing and the breakfast was delicious!

2

Lluvia

Mar 16, 2025

·

Stayed 1 night

Bad experience they never clean my room and I stay 3 days

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AI-generated summary based on recent guest reviews

Rooms

Suites are large and apartment‑style; however, some report hard beds, dated decor, intermittent freeway/HVAC noise, and slow Wi‑Fi on Apple devices.

Related guest reviews

6

Alejandro

May 17, 2024

·

Stayed 2 nights

Free wifi with Apple products is extremely slow and constantly buffering. We were warned at check-in this was the case. Really? The two bedroom two bathroom is very spacious and comfortable. There is a $12 fee per night for parking which I think is ridiculous when security for vehicles is not provided or covered by the hotel. Also, no EV charging station at this hotel.

2

Julie

Dec 14, 2024

·

Stayed 1 night

This property is by far hands down the WORST Residence Inn we’ve ever stayed. Not sure if has ever been updated since the 1990’s. It smelled of rotten fish and garbage throughout the halls and worse in the room. Our suite was loud af as it overlooked the freeway. We requested QUIET room and they still put us there. Explaining that it was the LAST room even though booked 1 month in advance and prepaid. Worse yet it was guaranteed, confirmed for late arrival as we called the day before to reiterate and confirm booking. The only reason we stayed was it was after midnight and we had driven 8 hours. Otherwise, no way. Run from this place. Pack your family up and run.

2

Brenda

Jul 28, 2024

·

Stayed 1 night

Bed horrible

6

Luis

Jan 9, 2025

·

Stayed 3 nights

The beds are rock hard, ended sleeping in the couch. Changed rooms and the bed was equally uncomfortable. Also the HVAC system (heat) in both rooms worked well but were very noisy, like if the fans were off balance causing loud clicking noises. The personnel at the hotel were outstanding and very helpful responding to our concerns.

10

Amanda

Aug 30, 2024

·

Stayed 1 night

We enjoyed our short stay. The very spacious 2 bed 2 bath suites are wonderful! My grandsons said the pool was nice. And the staff were friendly and very helpful. Highly recommend this property!

10

Fausto

Jun 8, 2024

·

Stayed 1 night

Great spacious rooms.

10

Yemisi

Jul 30, 2024

·

Stayed 1 night

Suites were incredibly spacious and clean. Great value for a family especially if you have kids that enjoy watching TV. My only qualm is that the breakfast options were quite limited, so if you care about having an extensive breakfast variety, I'd keep that in mind.

8

Jesus

Aug 14, 2024

·

Stayed 1 night

There were two rooms and two bathrooms so it was very spacious and very nice. The air conditioner worked very well.

10

Deborah B

Nov 10, 2024

·

Stayed 3 nights

Even though you are right off the freeway our room was quiet and you could not hear the traffic outside. Breakfast was delicious each morning. Staff was friendly and helpful. The fireplace in our room was the bomb and we really enjoyed a couple of the nights that got cold outside while we were there. Would stay again as it was a very positive experience for us.

10

Arturo

Oct 3, 2025

·

Stayed 3 nights

The 2 bedroom suite was like a luxury apartment! The beds were very comfortable and the place was very clean. The staff was amazing and the breakfast was delicious!

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AI-generated summary based on recent guest reviews

Service

Staff are consistently friendly and helpful with easy check‑in; however, communication about parking and pet fees and a few billing issues concerned some guests.

Related guest reviews

4

Chelsa

Apr 17, 2025

·

Stayed 1 night

The staff was polite, but a few things caught me off guard. When I called ahead and mentioned I was bringing my dog, no one informed me of a pet fee—or a parking fee—so it was a surprise to be charged for both upon arrival. The hotel itself feels dated, and the elevator was questionable—it screeched loudly and even gave my husband a mild shock. Overall, not the experience I expected. Clearer communication and a few upgrades would go a long way.

10

Tina LOUISE

Aug 20, 2023

·

Stayed 1 night

Friendly and good service

10

Tina LOUISE

Jun 24, 2024

·

Stayed 1 night

Easy check in

10

Rachael

Jun 10, 2024

·

Stayed 1 night

It was nice and great service.

8

Adriana

Mar 11, 2024

·

Loved the service of front desk clerk Mercedes…!

10

Joseph

Jun 3, 2025

·

Stayed 7 nights

Staff was great

10

Deborah B

Nov 10, 2024

·

Stayed 3 nights

Even though you are right off the freeway our room was quiet and you could not hear the traffic outside. Breakfast was delicious each morning. Staff was friendly and helpful. The fireplace in our room was the bomb and we really enjoyed a couple of the nights that got cold outside while we were there. Would stay again as it was a very positive experience for us.

6

Andrew

Jan 1, 2025

·

Stayed 2 nights

We had two random charges totaling $70 appear on our credit card during our stay with no explanation and no reasoning given by the hotel staff, which was disconcerting. The pool area lacked clean towels and there were a lot of noisy guests yelling in the hallways all night the last we were there. Room was nice, but also no housekeeping during our stay so trash piled up quickly.

10

Tina LOUISE

Apr 2, 2024

·

Stayed 1 night

Easy check in

10

Fernando

Sep 12, 2024

·

Stayed 1 night

Great experience overall. Nice host. Smiling kitchen staff. Comfortable bed, big spacey clean room, the best indoor heated pool in town, easy access to highway

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AI-generated summary based on recent guest reviews

Location

Convenient off I‑10 and close to restaurants, shopping, and the airport; some found it quiet despite the freeway, while a few noted access or area drawbacks.

Related guest reviews

10

john

Dec 2, 2024

·

Stayed 2 nights

Nice size rooms, not the best area of town byt convenient to highway downtown etc

10

david

Oct 18, 2024

·

Stayed 2 nights

Great place to stay for business. Located on I-10 for easy travel. I was surprised I didn’t hear any traffic even though I was close to the interstate.

8

Edward

Jan 6, 2023

·

Stayed 19,362 nights

Clean, near shopping center and airport. Plenty of restaurants nearby

10

Tina LOUISE

Mar 12, 2024

·

Stayed 1 night

Great location

8

Antonio

Oct 17, 2024

·

Stayed 2 nights

The driveway from Gateway Blvd. to the hotel is horrible.

10

Jaba

Jan 16, 2025

·

Stayed 1 night

Very clean and convenient place to stay.

10

Deborah B

Nov 10, 2024

·

Stayed 3 nights

Even though you are right off the freeway our room was quiet and you could not hear the traffic outside. Breakfast was delicious each morning. Staff was friendly and helpful. The fireplace in our room was the bomb and we really enjoyed a couple of the nights that got cold outside while we were there. Would stay again as it was a very positive experience for us.

10

Fernando

Sep 12, 2024

·

Stayed 1 night

Great experience overall. Nice host. Smiling kitchen staff. Comfortable bed, big spacey clean room, the best indoor heated pool in town, easy access to highway

10

Jose

Sep 22, 2023

·

Stayed 2 nights

Really good affordable stay, great location lots of things near by food, restaurants, shops

10

Mia-Andrea

Jul 27, 2023

·

Stayed 1 night

The property was in a convenient location.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally liked and often described as plentiful or delicious, though a few guests found the selection limited or not ready on time.

Related guest reviews

6

Karla

Oct 15, 2024

·

Stayed 3 nights

It was ok. Our room never got cleaned, so we ran out of toilet paper and our trash cans were overflowing after 2 out of 3 nights. We just got notes on the door that due to extenuating circumstances they weren’t gonna provide cleaning services. Then- our family’s car was vandalized during the night of our last stay, and they have no outdoor cameras. Breakfast was mediocre. Not a great stay.

10

Yemisi

Jul 30, 2024

·

Stayed 1 night

Suites were incredibly spacious and clean. Great value for a family especially if you have kids that enjoy watching TV. My only qualm is that the breakfast options were quite limited, so if you care about having an extensive breakfast variety, I'd keep that in mind.

10

Deborah B

Nov 10, 2024

·

Stayed 3 nights

Even though you are right off the freeway our room was quiet and you could not hear the traffic outside. Breakfast was delicious each morning. Staff was friendly and helpful. The fireplace in our room was the bomb and we really enjoyed a couple of the nights that got cold outside while we were there. Would stay again as it was a very positive experience for us.

10

Audrey

Mar 24, 2024

·

Stayed 3 nights

Good breakfast and very spacious.

10

Arturo

Oct 3, 2025

·

Stayed 3 nights

The 2 bedroom suite was like a luxury apartment! The beds were very comfortable and the place was very clean. The staff was amazing and the breakfast was delicious!

6

Charles

Feb 24, 2025

·

Stayed 2 nights

If breakfast is at 6 am, have it ready by 6 am.

10

Cole

Jun 25, 2025

·

Stayed 4 nights

THey did have a little fix up going on but it never interfered with our stay. Breakfast was always plentyiful and it was quiet, even with our room bing by the highway. This is the first time i had to pay to park at a hotel, so that was disappointing.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $169	2 $188	3 $188	4 $188	5 $174	6 $146	7 $146
8 $146	9 $169	10 $188	11 $169	12 $169	13 $158	14 $146
15 $148	16 $171	17 $181	18 $188	19 $169	20 $158	21 $158
22 $148	23 $165	24 $181	25 $165	26 $171	27 $148	28 $148
29 $148	30 $222

Residence Inn by Marriott El Paso

About this property

Location

Room options

Studio, 1 King Bed (Mobility Hearing Accessible, Tub)

Suite, 2 Bedrooms (Fireplace)

Studio, 1 King Bed

Suite, 2 Bedrooms, Fireplace (Mobility Hearing Access, Roll-In Shower)

Suite, 1 Bedroom (Mobility Hearing Accessible, Tub)

Suite, 1 Bedroom

Guest reviews of Residence Inn by Marriott El Paso

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Residence Inn by Marriott El Paso

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $192	23 $292	24 $180
25 $338	26 $268	27	28 $274	29 $205	30 $171	31 $158