Is parking available at the property?

Parking is available on-site, but it is limited. It is not specified whether a reservation is required.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6 AM to 9:30 AM and on weekends from 6 AM to 10:30 AM.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

A complimentary roundtrip airport shuttle service is available 24 hours. Guests must contact the property upon arrival to arrange pick-up.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and facilities are not provided.

What is the location of the property in relation to key landmarks?

The property is located near the airport and is within a 15-minute drive of Donald E. Stephens Convention Center and Allstate Arena. It is approximately 13.2 miles from Woodfield Mall and 13.3 miles from Schaumburg Convention Center.

Does the property have a swimming pool?

Yes, the property features an indoor pool. Pool access is available from 8:00 AM to 11:00 PM.

What are the policies for guests staying with children?

Children are allowed to stay at the property. The minimum age for children to stay for free is not specified.

Holiday Inn Express Suites Bensenville O'Hare

Average nightly price at Holiday Inn Express & Suites - Bensenville - O'Hare by IHG by month, last 12 months (USD)
Month	Average price
January	US$102
February	US$109
March	US$139
April	US$128
May	US$151
June	US$172
July	US$205
August	US$163
September	US$235
October	US$149
November	US$130
December	US$110

What guests think

Reviews of Holiday Inn Express & Suites - Bensenville - O'Hare by IHG highlight clean, comfortable rooms, friendly staff, and convenient access to O'Hare, while noting remote surroundings, traffic noise on road-facing rooms, and inconsistent airport shuttle experiences.

Breakfast is frequently described as good with plenty of options, though a few guests found it underwhelming or wished it started earlier. Facilities draw mixed feedback: a small indoor pool that can feel dirty or humid, and ample parking offset by occasional fees or crowding from park-and-fly users. Rooms feel modern, but noise from hallways or the busy road and occasional housekeeping or maintenance lapses are noted. Overall, it suits short stays near the airport.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feedback is mixed: the indoor pool is small and occasionally dirty or humid, and the fitness room is described as nice. The airport shuttle runs hourly and can be inconsistent, while parking is usually ample but sometimes crowded or fee-based.

Related guest reviews

6

Steph

12 Dec 2022

·

Stayed 2 nights

All staff that we encountered were friendly and accommodating, and the breakfast was one of the best we've had at a hotel. However, the beds were terribly uncomfortable, both the king size mattress and especially the sofa bed. And there were several pieces of metallic confetti found on the floor, so it hadn't been vacuumed well. The pool was tiny, very cold, and the water was so stale we only spent a few minutes in it before leaving. Parking lot was shared with another property, causing several drivers to make their own spots, inconveniencing not only the patrons, but the garbage truck that was trying to get to the dumpster that was blocked by a car parked in front of it. Not the worst property, but we definitely will not go back.

4

Adam

13 Jan 2025

·

Stayed 1 night

Since I booked through Expedia they wanted $150 for parking and shuttle to the airport. If I would have booked direct it was included.

10

Angela

14 Apr 2025

·

Stayed 1 night

Great customer service, and convenient when flying out of airport. Shuttle was great!

2

Christina

14 Feb 2023

·

Stayed 2 nights

We stayed the weekend and when we got to our hotel room for the night both nights there was no parking spots … was told by the front desk that I could park up the road. They do park and fly so beware. Room was dirty and no sheet on the pull out couch … my room was rented for my family of 6

8

Ana

2 Sept 2024

·

Stayed 1 night

20 minutes away from the airport. Shuttle leaves on the hour! Not overly convenient for an airport hotel. Check in was poor and impersonal, the receptionist couldn’t be bothered to provide information. The room was pleasantly large and clean.

10

Esmeralda

4 Jul 2023

·

Stayed 1 night

Nice, new property. We were able to check out at 12pm and stay in the lobby as we had an appointment nearby at 2pm. Breakfast and fitness center were both above average.

4

Rulian

26 Nov 2024

·

Stayed 1 night

The main reason I gave a very low review of this hotel is because of my terrible experience with the airport shuttle bus that was supposed to be provided by the hotel, from the airport to the hotel. I arrived at the airport on 10/24/24 around 5pm. After getting my luggage I followed the instructions and requested pickup from the website. I was instructed to wait at the specific spot. I did. But the bus never came. I called twice - the first time I was told the driver was coming and will call me, but there was no call. I called the second time and nobody answered. I waited for another 20 minutes and there was no bus. I finally spent more than $30 and got a taxi to take me to the hotel. I complained to the person at the receptionist but he argued with me saying their shuttle worked which apparently did NOT work for me. Aside from this, I do not have other complaint for this hotel. I will NEVERY EVER stay in this hotel again!

6

Dominique

25 Mar 2024

·

Stayed 3 nights

I loved that they had a breakfast buffet that was very delish. I didn’t like that the pool was completely dirty and smelly for two days omg!

10

AbdelHameed

14 Jul 2025

·

Stayed 1 night

Car dependant or delivery dependant. Convenient to ORD. SHUTTLE runs once per hour.

10

Shahzad

8 Oct 2024

·

Stayed 6 nights

The breakfast was amazing!! The housekeeping was amazing and did it beautifully! The elevators were smooth. I would go again The pool was quite dirty with hairs and very humid

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Cleanliness

Cleanliness is a strong point in many reviews, with rooms and common areas often described as very clean. Still, a few guests reported lapses such as dirty tubs or bedding and occasional pest sightings.

Related guest reviews

6

Jessica

25 Sept 2024

·

Stayed 1 night

There was a cockroach in the bathroom

6

Christian

6 Jul 2024

·

Stayed 1 night

Room was dirty when we checked in. Looked like bathtub hadn’t been cleaned, crumbs on floor, and stains on comforter. Staff was nice enough to re-clean the room, but that meant a 30 min wait in lobby. Unfortunately after that the tub was still dirty and bedding hadn’t been changed. So not sure how that got missed. Front desk manager was very nice and did what she could to make it right and provided new blankets.

10

MOUSBAH

28 May 2025

·

Stayed 1 night

Nice, clean and quiet hotel. Friendly staff.

10

Young-Goo

7 Apr 2024

·

Stayed 2 nights

Clean!!

2

David

3 Sept 2023

·

Stayed 2 nights

Walls and floors are paper thin, can hear everything going on in other rooms and floors. Room seemed clean, until I open drawer in the dresser…there was rotting food with mold on it in a take out container. Will not be staying again.

10

Gretchen

28 Nov 2025

·

Stayed 4 nights

Hotel was clean and quiet and staff were very accommodating.

10

hemant

3 May 2025

·

Stayed 1 night

Nice and clean hotel

10

Rosa

3 Sept 2025

·

Stayed 1 night

Wonderful experience. Very clean and welcoming facility. Great customer service!

10

Ariel

11 Oct 2024

·

Stayed 1 night

Location rooms very clean

10

Lucy

26 May 2025

·

Stayed 1 night

It was a great experience, everything was very clean and organized. Staff was very friendly and helpful.

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AI-generated summary based on recent guest reviews

Rooms

Rooms feel modern with comfortable beds and some spacious layouts, but noise can carry from hallways, the breakfast area, or the busy road. Several guests found sofa beds uncomfortable and noted occasional maintenance issues.

Related guest reviews

8

Kyle

1 Dec 2023

·

Stayed 2 nights

Clean, comfortable room. The only reason I didn't give 5 stars across the board was that my room was on the first floor right near the morning buffet, so it was loud pretty early in the morning.

8

Hristo

22 Aug 2024

·

Stayed 1 night

The room was clean and beds were comfy. The bathroom was clean but dated and the coffee maker was no functional. The hotel is in the middle of nowhere and with zero walkability. Very noisy from a busy street.

10

Margurite

9 Jun 2024

·

Stayed 1 night

Very clean and updated rooms

6

Robert

6 Dec 2024

·

Stayed 2 nights

Cleans rooms and attentive front desk staff. But, one of the loudest HI Express I’ve been to. Room doors closing, hallway vaccums, people chatting, all sounded as though they were in the room.

4

David

20 May 2023

·

Stayed 2 nights

The hotel is brand new. The A/C system did not work and no actions once it was reported to the Front Desk. i was i. the front desk area and witnessed the employee allowing 2 questionable individuals accompanying a questionable woman into the hotel after "negotiating". The same employee was on duty at the Front Drsk when i cheked out earky morning and i was waiting for their "shuttle" tocthe airport. As result of his unprofessional behavior i almoat loat my flight. there was not shuttle at the time when it was sipposed to be!! thanks to another employee the van called shuttle left the hotel 15 minutes later. i do not reccomend this place, if i could gibe zero stars ..I would

4

Andrew

1 Aug 2025

·

Stayed 1 night

Room was clean and comfortable. Breakfast was good. But the location is not great as it’s in a rougher area with not much around. The hotel was built next to a busy road with lots of heavy truck traffic, so there is lots of loud constant noise. We were in a room with two queen beds and all of those types of rooms back onto the road. If you stay in a king room you’ll be facing the parking lot so the noise may not be as bad. Overall a decent hotel but it’s in a terrible location.

8

Mercedita

20 Aug 2024

·

Stayed 1 night

Clean and safe! Very comfortable beds and great amenities.

8

Mike

2 Aug 2025

·

Stayed 1 night

We stayed over night at Holiday Express to catch an early flight the next morning. Beds and pillows were comfortable. Staff was responsive to our questions at check in. Convenient that it is close to airport.

10

Kevin

4 Aug 2023

·

Stayed 1 night

My first stay at a Holiday Inn Express and I am pleasantly surprised. The King suite is roomy, comfortable and well furnished with a modern touch.

8

Sarah

10 Sept 2023

·

Stayed 1 night

Our family of 6 stayed 1 night, the pull out was dated and uncomfortable. We had to ask for washcloths as there were none in the room and we were met with a bit of attitude. Overall, accommodations were nice, view of graveyard :/ pool was nice and warm, we didn't get up for breakfast. Nice mirror outside of bathroom, refrigerator but no freezer, microwave, we'd stay again but it's also kindof off the beaten path with just one other hotel right next door.

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Service

Service is frequently praised as friendly and helpful, with efficient check in and assistance arranging shuttles. Some guests reported inconsistencies, including rude interactions, billing errors, missed requests, or poor communication.

Related guest reviews

8

Kharol Michelle

4 Aug 2023

·

Stayed 1 night

When my friends came in to check in the staff was kinda snobbish to them.

10

Norbert

13 Dec 2023

·

Stayed 1 night

The gentleman that helped us check in was extremely friendly and helpful. He helped us to arrange a shuttle to the airport in the morning, answered our numerous questions and recommended so good delivery food. He made our stay very comfortable and put my husband and I at ease with a 36 hour travel in front of us.

10

Noujan

2 Dec 2023

·

Stayed 1 night

The front desk evening manager Anthony, who organized an airport shuttle to pick me up and checked in is epitome of real and sincere customer service. Kind, helpful and gentle. The lady who checked me out in the morning Gunjan the same. I missed my connection flight and needed an accommodation. Tired and stressed, I could have not landed in a better place.

2

Maria de Los Reyes

8 Nov 2024

·

Stayed 1 night

The majority of the people working here are ill-equipped to run an hotel. The front desk lady asked me to give her the room numbers to all 5 of my guests to resolve a room issue, “right here and right now”.. it was 2am. I told her that was ridiculous and that we would be there in the morning. She says..”Get ready because it’s going to be a big mess, and it’s going to take all day to figure out.” My wife spent about 4 hours trying to explain how a third party booking works to two guys working the front desk. In the end.. the front desk lady ended up triple charging all the rooms to a guest’s incidental credit card. An unauthorized charge. When I asked her how that was possible? She said.. “I can charge that card any time of day that I want, I don’t need your approval to charge it.” Apparently, and obviously that is false. When I spoke to the manager the morning we left, she says, “I’m so sorry.. I was off for two days. No, you should have NOT been charged. I’m sorry you had to go through everything you did.” In 2 minutes, she resolved the problem and credited us back our money. Thank you. It was at exactly at that moment that the front desk lady’s mouth dropped.. She grabbed her back pack and quickly and quietly bolted towards the door without speaking to anyone. It as hands down the worst customer service experience, ever. Like.. EVER.

2

Monalisa

23 Apr 2023

·

Stayed 1 night

Room 105 has issues with the pipes! Heard banging noise all night! When I ask for another room I was told they were sold out but I was able to go online and see they had more rooms! I told the front desk agent to come hear the banging which she did!! Then when she spoke to Expedia she said she heard nothing! Just weird!

8

Vicki

6 Apr 2023

·

Stayed 1 night

Arrived on an evening when many flights were cancelled and there were a lot of people who had been dropped off by shuttle. The front desk was nonetheless unbothered by this and handled the chaos in a professional, kind and orderly manner..

10

Rosa

3 Sept 2025

·

Stayed 1 night

Wonderful experience. Very clean and welcoming facility. Great customer service!

10

Iva

6 May 2023

·

Stayed 1 night

Desk clerk not the friendliest other than that everything was lovely.

10

Laura

13 Mar 2025

·

Stayed 1 night

My son was stuck in Chicago overnight by himself. The manager went out of his way to help us out and even checked in the next day to make sure everything was ok. I really appreciated the personal touch.

6

Brandon

25 Aug 2025

·

Stayed 1 night

I would have given this hotel a higher rating but the shuttle driver is very rude. He hangs up the phone and is super unfriendly when picking you up and returning you to the airport. You can tell he hates his job. The front desk reception was very helpful and friendly. The breakfast was good. It’s a little far from the airport though. I wouldn’t stay again because of the shuttle driver

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AI-generated summary based on recent guest reviews

Location

Location is convenient for O'Hare and highway access, but the setting is car dependent with little within walking distance. Road facing rooms get traffic noise, and a few guests found the area unappealing despite others calling it safe.

Related guest reviews

8

Hristo

22 Aug 2024

·

Stayed 1 night

The room was clean and beds were comfy. The bathroom was clean but dated and the coffee maker was no functional. The hotel is in the middle of nowhere and with zero walkability. Very noisy from a busy street.

10

Suzanne

5 May 2025

·

Stayed 1 night

Friendly staff and convenient location near ORD.

10

Jarad

7 Oct 2023

·

Stayed 1 night

We enjoyed our stay at the Holiday Inn Express. Breakfast was delicious. The workout room was nice. Slept great. The only thing that was missing is there are no restaurants or groceries within walking distance (1+ mile).

10

Austin

12 Apr 2025

·

Stayed 5 nights

Great location.. 20mins from O'Hare and Oak Brook with great shopping and food.

4

Andrew

1 Aug 2025

·

Stayed 1 night

Room was clean and comfortable. Breakfast was good. But the location is not great as it’s in a rougher area with not much around. The hotel was built next to a busy road with lots of heavy truck traffic, so there is lots of loud constant noise. We were in a room with two queen beds and all of those types of rooms back onto the road. If you stay in a king room you’ll be facing the parking lot so the noise may not be as bad. Overall a decent hotel but it’s in a terrible location.

8

Mike

2 Aug 2025

·

Stayed 1 night

We stayed over night at Holiday Express to catch an early flight the next morning. Beds and pillows were comfortable. Staff was responsive to our questions at check in. Convenient that it is close to airport.

8

Ritika

26 Nov 2023

·

Stayed 1 night

Overnight stay before a flight. Has breakfast, airport shuttle and free parking. Gets the job done at a good budget. Close to the airport.

10

Shahzad

13 Jun 2023

·

Stayed 3 nights

Safe and quite

10

AbdelHameed

14 Jul 2025

·

Stayed 1 night

Car dependant or delivery dependant. Convenient to ORD. SHUTTLE runs once per hour.

10

Priscilla

12 Aug 2024

·

Stayed 2 nights

Great location! Staff was very nice and the location was very clean.

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AI-generated summary based on recent guest reviews

Dining

Breakfast draws consistent praise for variety and taste, with several calling it a highlight. A minority found it underwhelming or wanted earlier hours or more seating, and the breakfast area cleanliness occasionally lags.

Related guest reviews

8

Rose

3 May 2024

·

Stayed 1 night

I wish breakfast started earlier.

10

Brandon

17 Aug 2024

·

Stayed 1 night

Very clean and breakfast was good.

2

Jamie

16 Dec 2025

·

Stayed 3 nights

I typically stay at a Holiday Inn Express monthly and breakfast variety is usually good. This locations selection was underwhelming compared to others

10

Viviana

18 Apr 2023

·

Stayed 2 nights

Breakfast was outstanding. I was happily surprised to see all the things they offer. It seems the hotel is new or recently renovated. The room was good and they had a mini fridge, a microwave and a coffee maker.

10

Karen

4 May 2024

·

Stayed 2 nights

Breakfast was the best of our two week trip. Lighting and outlets in the room were also great. Shuttle to airport was excellent for taking the train into the city.

10

Chase

7 Jul 2025

·

Stayed 1 night

We did digital pre-check in prior to arrival. Once we arrived, the front desk was friendly and quick to get us our room keys. It was later in the evening, so it was essentially a shower and sleep, but the breakfast spread was wonderful and the staff kept the breakfast facility plenty stocked and clean. Some of the best hotel breakfast bacon I have ever had! We would definitely stay here again!

10

Sherri

22 Jul 2025

·

Stayed 1 night

Clean, great breakfast, and nice location. Staff was very helpful and friendly.

8

Farhan

30 Aug 2024

·

Stayed 2 nights

Overall great experience! Was able to get early check-in and late check-out. One of the afternoon front desk attendant was very helpful who got our room serviced even after 3 pm per our request leaving the hotel late that day. The only negative in terms of cleaning I'd like to highlight would be to have a bit more cleaner breakfast area.

10

Jacquelynn

4 May 2023

·

Very clean and great customer service. Love the great breakfast definitely will be staying again😀

8

Doni

6 Aug 2024

·

Stayed 3 nights

Breakfast is nice to have but mostly not too good.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $126	2 $153	3 $177	4 $177	5 $178	6 $225	7 $212
8 $139	9 $144	10 $157	11 $178	12 $173	13 $192	14 $202
15 $217	16 $237	17 $232	18 $176	19 $179	20 $174	21 $183
22 $157	23 $162	24 $168	25 $160	26 $147	27 $175	28 $175
29 $166	30 $159

Holiday Inn Express & Suites - Bensenville - O'Hare by IHG

Prices for Holiday Inn Express & Suites - Bensenville - O'Hare by IHG

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Standard Room

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed

Suite, 1 King Bed (Additional Living Area)

Suite, 2 Queen Beds, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Suite, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Suite, 2 Queen Beds (Additional Living Area)

Standard Room, 2 Queen Beds, Accessible (Comms, Mobility, Access Tub)

Guest reviews of Holiday Inn Express & Suites - Bensenville - O'Hare by IHG

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express & Suites - Bensenville - O'Hare by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $164
25 $117	26 $162	27 $189	28 $187	29 $132	30 $124	31 $128