DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls

We enjoyed our stay and the front desk staff and housekeeping were excellent.

Who was good it was good good good

Overall hotel is very nice and clean. Reception personal welcomed us highly professional, check in/out was quick and easy. Room clean, bright, with everything what you need during your stay. Our room was on 11 floor and had a beautiful view on Niagara River, Skylon Tower and Clifton Hill. Housekeeping personnel cleaned room while we were out, replaced everything in the room. We have been always asked if we need anything during our stay. The only negative thing about our stay, that hotel management should be more transparent about housing long term events and guest with kids who run around hotel, swim in the pool without proper supervision. We came also with child and understanding when kids around. But pool area and hot tub wasn't in good condition, was very noisy for enjoyment. We would definitely stay here again if hotel will be in more quiet state.

The staff was very attentive and friendly. The room was a bit dated and had some stains on the walls and couch.

Was not impressed with lice treatment sign posted by elevator and security guards on each floor rather concerning.