Name: Park James
Address: 1400 El Camino Real, West Atherton, Atherton, California, United States of America, Atherton, San Mateo County, US
Price range: US$242–US$725 per night
Rating: 8.95

What guests think

At Park James, guests consistently praise the friendly service, stylish boutique design, and convenient Menlo Park location near Stanford and restaurants, while recurring drawbacks include valet-only parking fees, occasional noise, and uneven dining availability.

Rooms earn frequent praise for modern finishes and very comfortable beds, but several reviews note unreliable in-room Wi-Fi and cell reception. Facilities appeal includes an inviting patio and on-site bar/restaurant, though the gym is small and basic. Expect a stylish boutique stay with friendly service and a few operational trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the attractive patio and on-site bar/restaurant. The gym is basic, parking is valet-only with daily fees, and openings can be limited (closed on some days or early).

Related guest reviews

6

Alison

6 Mar 2025

·

Stayed 1 night

The staff at the front desk were friendly and the property well appointed. The gym is located in a funky location and required someone from the front desk to help locate. Recommend perhaps adding a QR code to room to help guests understand how to navigate in room dining, car return, etc. I did not initially receive the concierge text so had to inquire about these things - a QR code would aid both guests and staff. When checking in I was asked if I needed a luggage cart - I did - but no offer to help get it up to my room so ended up taking up and returning myself. Some minor tweaks to the guest experience would help.

10

Lai King

31 Jul 2025

·

Stayed 5 nights

I wish they have self parking option.

10

Ralph

26 Jul 2025

·

Stayed 1 night

Once again The Park James delivers. Very happy. If I had one wish it would be for the kitchen to be open later (last call 8:45). If appetizers were available from the bar till midnight or so, that would be great

8

VIOLETA

26 Oct 2024

·

Stayed 4 nights

It’s a very nice hotel with friendly staff. I didn’t like the mandatory valet parking for $30 per day. But it was necessary since there was not any other long term parking nearby. However the valet staff was friendly and accommodating. Valet parking did make it convenient, just expensive when you tack on taxes and tips.

8

Monica

16 Jul 2024

·

Stayed 3 nights

The hotel is fabulous, but NEEDS A LOBBY. Seriously. Make one half of the courtyard a lobby and not just a restaurant.

8

Robert

18 Nov 2023

·

Stayed 1 night

Came on Sunday evening and restaurant and bar where closed - not open on Sundays - make this more clear on the web site. As nice as shower was, you need to have grab bars in the shower……we are elderly and not quite as agile as we were in our 30’s and 40’s.

6

James

7 Sept 2024

·

Stayed 4 nights

PRO: Great location, decent rooms, staff are attentive, and reasonably priced by a hotel in Silicon Valley. CON: Very Spartan exercise room, annoying and loud music in the courtyard every evening, and both times I have stayed there the restaurant has been amazingly bad (understaffed, mediocre fare, extremely slow).

10

shaielen

3 Sept 2024

·

Stayed 1 night

The property is very inviting, for me it is just the right size. I am able to enjoy a cocktail and a bite to eat on the open air patio. They do have indoor seating also. The valet makes it extra easy.

10

kathy

28 Sept 2025

·

Stayed 4 nights

The property is beautiful, but we didn't realize we would be charged every day to park our car. Also, the room service staff are not well trained.

8

amna

7 Jul 2025

·

Stayed 2 nights

Clean property. Restaurant and bar was closed over July 4th weekend. Seems like 1-2 people ran the entire hotel. Was not told that both bar and restaurant were closed at booking- should have been notified.

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Cleanliness

Cleanliness is consistently praised, with many noting spotless rooms and well-kept spaces.

Related guest reviews

10

Megan

8 Jun 2025

·

Stayed 1 night

Lovely stay - pleasant decor, clean accommodations and delightful staff.

10

Jane

7 Jul 2024

·

Stayed 1 night

Check in was easy. Staff were all pleasant. Our room was clean and comfortable. Would definitely stay here again.

10

Laura

12 Nov 2024

·

Stayed 1 night

The bed was comfortable, the room clean and decorated nicely.

6

Dexter

30 Dec 2024

·

Stayed 2 nights

Comfortable and clean.

10

michele

31 Dec 2022

·

Stayed 19,356 nights

Clean, modern , comfortable

10

Susan

14 Jun 2024

·

Stayed 2 nights

Clean, quiet and stylish with a friendly staff.

10

Cynthia

7 Mar 2025

·

Stayed 2 nights

Great place to stay in Menlo Park. Room was very clean and surprisingly quiet given that it is located on a busy street.staff was very friendly and helpful. Coffee was put out very early (4:30am) in the lobby which was great for those of us on EST Coast Time! Would definitely stay here again.

10

Neal

18 Dec 2022

·

Stayed 19,343 nights

It's unique, new, well decorated, clean and quiet. I will definitely go back and stay.

10

Mitra

25 Aug 2025

·

Stayed 2 nights

This boutique hotel was beautiful, clean and a great location! The staff were very friendly and helpful! We highly recommend this hotel!

10

Jenny

13 Nov 2023

·

Stayed 1 night

Modern, clean and comfortable.

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Rooms

Rooms are modern and comfortable with quality beds and thoughtful design. Several reports mention street or upstairs noise and poor in-room Wi-Fi/cell reception.

Related guest reviews

4

Farain

20 Feb 2023

·

Stayed 1 night

Hotel was clean and the staff courteous. The only problem was the street noise. There is train track just behind the Hotel, Hotel is on a busy street and at 6 am a fuel tanker truck stopped on the side of our room and for one whole hour he was making a very loud noise pumping fuel. When I told the front desk at the checkout, he said oh this was the first time I saw the truck!!!

10

Cristina

1 Mar 2024

·

Stayed 3 nights

Customer service is stellar here. The hotel is beautiful, the room was spacious and relaxing. The restaurant and bar servers are five star. My only complaint is that the Wifi and cell service from the room was extremely poor. Had to go down to the lobby to do work.

10

Joyce

7 Jun 2024

·

Stayed 2 nights

Bed were amazing!

10

Laura

12 Nov 2024

·

Stayed 1 night

The bed was comfortable, the room clean and decorated nicely.

10

Nancy

26 Sept 2024

·

Stayed 1 night

Very comfortable and well designed.

6

Sam

6 Oct 2023

·

Stayed 1 night

Great hotel, super comfortable. Lots of Street noise, hard to sleep

10

Tim

24 Mar 2023

·

Stayed 2 nights

Truly enjoyed my stay at this hotel while on business in Menlo Park. Love the high ceilings and the absence of carpet in the room. And the on-site restaurant is a very good spot to grab dinner in the evening (the whole breakfast operation, however, could be professionalized...)

10

PATRICIA

7 Feb 2025

·

Stayed 3 nights

I did hear noise frequently in the evening and in the morning from neighbor upstairs. Suspect it is person with shoes on. Not a big deal.

8

Eileen

7 Dec 2024

·

Stayed 10 nights

Beautiful outdoor space. Staff was cheerful. Room was small. Food offerings were very limited.

4

Kathy

27 Feb 2023

·

Stayed 2 nights

The wi-fi went out during my stay which was a real issue given I was on a business trip and the hotel has very poor cell reception. Bathrooms did not have several basic toiletry items (cotton pads and swabs, shower cap, slippers) although did have sewing kits. My room faced the street so there was a fair amount of road noise. The front desk is also staffed by only one person and there is no bell or other way to reach them if they step away (as they seem to do, quite often).

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Service

Service is widely described as friendly, helpful, and accommodating. A few guests experienced understaffing or inconsistent communication, including unhelpful interactions and limited assistance with luggage.

Related guest reviews

6

Alison

6 Mar 2025

·

Stayed 1 night

The staff at the front desk were friendly and the property well appointed. The gym is located in a funky location and required someone from the front desk to help locate. Recommend perhaps adding a QR code to room to help guests understand how to navigate in room dining, car return, etc. I did not initially receive the concierge text so had to inquire about these things - a QR code would aid both guests and staff. When checking in I was asked if I needed a luggage cart - I did - but no offer to help get it up to my room so ended up taking up and returning myself. Some minor tweaks to the guest experience would help.

10

Suyash

28 Feb 2025

·

Stayed 2 nights

Nice and friendly staff

2

ferdinand

24 Dec 2023

·

Stayed 2 nights

The hotel had a front desk person in the early hours that had very poor customer service skills and lacking of interpersonal grace. It pretty much ruined the vibe of my trip and those of my friends. Only takes one event. And more often than not, it defines the outlook of the hotel itself.

10

Rebecca

10 Feb 2023

·

Stayed 1 night

My daughter and I came for a trip to tour Stanford and this hotel was fantastic! It was super clean and new. The service was outstanding (especially Tony at the front desk), Rene in the restaurant and everyone else we encountered. We ate dinner in the restaurant and the atmosphere was lovely and the food delicious. We loved the outdoor patio but were unable to enjoy it due to the rain and cold. This would be a perfect spot to enjoy cocktails in the spring.

6

Camille

7 Jun 2025

·

Stayed 1 night

The staff was very unfriendly. There is something a miss with how they treat patrons. We checked in and they told us all the food options. Then the same staff member, josh, said there would be no food options for the entire day. Sundays they don't do food.

10

Joseph

12 Oct 2025

·

Stayed 3 nights

Outstanding. Great, friendly service - front desk serving as valet. Highly recommended.

10

Suzy

3 May 2025

·

Stayed 1 night

The staff could not be more friendly and helpful! I love this hotel and am a repeat customer for a reason!!

10

Kathryn

12 Jan 2025

·

Stayed 1 night

The staff was so friendly and helpful every step of the way. The property was stunning and every detail exquisitely executed. Absolute perfection.

10

Joyce

6 Dec 2024

·

Stayed 2 nights

Always live being here! Thank you for your staff being so warm and friendly always.

10

Khatra

7 Sept 2024

·

Stayed 3 nights

Lyle the GM was amazing. Every staff member was accommodating and ver friendly.

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Location

Convenient Menlo Park location near Stanford and within walking distance of restaurants; good for business and campus visits.

Related guest reviews

10

Danielle

20 May 2025

·

Stayed 1 night

Great convenience and location

10

Derek

11 Mar 2024

·

Stayed 1 night

My wife and I love Park James. Whenever we stay in the Bay Area, we stay at Park James. Conveniently located in the middle of the peninsula so you can drive anywhere. The rooms are really nice and they are clean. The bed is really comfortable (I'm really picky). The bar is awesome. Haven't eaten dinner at the restaurant yet but numerous people we know rave about it. Stanford shopping mall is right down the street. The staff is always friendly and helpful every time we stay there. Would highly recommend stay there.

10

Douglas C

20 Jun 2023

·

Stayed 4 nights

Perfect for Stanford graduation.

10

Cynthia

7 Mar 2025

·

Stayed 2 nights

Great place to stay in Menlo Park. Room was very clean and surprisingly quiet given that it is located on a busy street.staff was very friendly and helpful. Coffee was put out very early (4:30am) in the lobby which was great for those of us on EST Coast Time! Would definitely stay here again.

10

Douglas C

19 Jun 2023

·

Stayed 4 nights

Great hotel and our favorite in Palo Alto/Menlo Park area (and we've stayed at a few).

10

Mitra

25 Aug 2025

·

Stayed 2 nights

This boutique hotel was beautiful, clean and a great location! The staff were very friendly and helpful! We highly recommend this hotel!

10

Jan

25 Aug 2023

·

Stayed 1 night

Very comfortable bed and room. Nice design. Great location…and fabulous coffee downstairs. I will be back!

8

William

3 Mar 2025

·

Stayed 2 nights

Great location within walking distance to good restaurants including the hotels very hip restaurant.

10

John

7 Jan 2024

·

Stayed 3 nights

Close to Stanford. Perfect

10

Calvin

29 Dec 2025

·

Stayed 5 nights

Friendly staff, quality interior decor, amazing location with many high end restaurants nearby

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AI-generated summary based on recent guest reviews

Dining

Many enjoy the on-site restaurant, bar, and coffee, with compliments on food quality. Others found limited breakfast, early closing times, or closures on Sundays/holidays, and occasional slow or understaffed service.

Related guest reviews

10

Robbin

22 Jun 2025

·

Stayed 1 night

Amazing hotel the restaurant was 5 star would absolutely recommend

10

Ralph

26 Jul 2025

·

Stayed 1 night

Once again The Park James delivers. Very happy. If I had one wish it would be for the kitchen to be open later (last call 8:45). If appetizers were available from the bar till midnight or so, that would be great

10

Derek

11 Mar 2024

·

Stayed 1 night

My wife and I love Park James. Whenever we stay in the Bay Area, we stay at Park James. Conveniently located in the middle of the peninsula so you can drive anywhere. The rooms are really nice and they are clean. The bed is really comfortable (I'm really picky). The bar is awesome. Haven't eaten dinner at the restaurant yet but numerous people we know rave about it. Stanford shopping mall is right down the street. The staff is always friendly and helpful every time we stay there. Would highly recommend stay there.

8

Christine

14 Apr 2023

·

Stayed 1 night

Good location clean and comfortable restaurant was really good

10

Tim

24 Mar 2023

·

Stayed 2 nights

Truly enjoyed my stay at this hotel while on business in Menlo Park. Love the high ceilings and the absence of carpet in the room. And the on-site restaurant is a very good spot to grab dinner in the evening (the whole breakfast operation, however, could be professionalized...)

8

Robert

18 Nov 2023

·

Stayed 1 night

Came on Sunday evening and restaurant and bar where closed - not open on Sundays - make this more clear on the web site. As nice as shower was, you need to have grab bars in the shower……we are elderly and not quite as agile as we were in our 30’s and 40’s.

6

James

7 Sept 2024

·

Stayed 4 nights

PRO: Great location, decent rooms, staff are attentive, and reasonably priced by a hotel in Silicon Valley. CON: Very Spartan exercise room, annoying and loud music in the courtyard every evening, and both times I have stayed there the restaurant has been amazingly bad (understaffed, mediocre fare, extremely slow).

10

Raymond T

2 May 2023

·

Stayed 1 night

Restaurant is very good and convenient

10

Jeanine

2 Jul 2024

·

Stayed 1 night

Very limited breakfast menu. Bakery didn't deliver so part of the limited menu was not even available. Staff was great and very attentive.

8

amna

7 Jul 2025

·

Stayed 2 nights

Clean property. Restaurant and bar was closed over July 4th weekend. Seems like 1-2 people ran the entire hotel. Was not told that both bar and restaurant were closed at booking- should have been notified.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$329
February	US$393
March	US$361
April	US$363
May	US$367
June	US$377
July	US$337
August	US$355
September	US$339
October	US$353
November	US$296
December	US$295

Su	Mo	Tu	We	Th	Fr	Sa
				1 $632	2 $291	3 $283
4 $352	5 $619	6	7	8 $420	9 $263	10 $250
11 $419	12 $631	13	14 $647	15	16 $445	17 $364
18 $453	19 $635	20	21	22 $404	23 $249	24 $278
25 $387	26 $527	27	28	29 $396	30 $242	31 $246

Park James

Prices for Park James

Monthly average prices

About this property

Location

Room options

Superior Room, 2 Double Beds, Accessible

Superior Suite, 1 King Bed

Superior Suite, 1 King Bed, Accessible

Superior Room, 2 Queen Beds

Superior Room, 1 King Bed, Accessible

Superior Room, 1 King Bed

Guest reviews of Park James

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Park James

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $455	19 $483
20 $338	21 $641	22 $725	23 $724	24 $532	25 $464	26 $632
27 $353	28 $655	29	30