WestSide Residences by Rotana
US$94
/ night
Avg. for October
Prices for WestSide Residences by Rotana
Select dates to see prices and availability
US$94
/ night
Avg. for October
Monthly average prices
Nightly prices at WestSide Residences by Rotana average US$68 in the cheapest month (April) and US$100 in the most expensive month (January), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$100 |
| February | US$77 |
| March | US$74 |
| April | US$68 |
| May | US$84 |
| June | US$79 |
| July | US$83 |
| August | US$78 |
| September | US$87 |
| October | US$94 |
| November | US$96 |
| December | US$92 |
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Oct · US$94
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Most expensive: January (~US$100)
Cheapest: April (~US$68)
About this property
Be sure to enjoy recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a ballroom.
Amenities
Be sure to enjoy recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a ballroom.
Business amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 6 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Dining
Stop by C Taste for lunch, dinner, or brunch, where this restaurant specializes in local and international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are served on weekdays from 6 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM for a fee. Children aged 6 and younger eat free breakfast.
Rooms
Make yourself at home in one of the 187 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, while 108-inch LED televisions with satellite programming provide entertainment. Conveniences include phones, as well as safes and desks.
Location
A stay at Westside Residences By Rotana places you in the heart of Istanbul, within a 10-minute drive of Mall of Istanbul and CNR Expo Center. This luxury hotel is 10.1 mi (16.3 km) from Süleymaniye Mosque and 10.4 mi (16.7 km) from Grand Bazaar.
What's nearby
İstoç Ticaret Merkezi(0.7 Miles)
212 Istanbul Power Outlet(1 Miles)
Mall of Istanbul(1.8 Miles)
Medipol Mega University Hospital(2.4 Miles)
Acibadem University Atakent Hospital(3.5 Miles)
Sefakoy Kultur ve Sanat Merkezi(4.3 Miles)
Venezia Mega Outlet(4.6 Miles)
Ataturk Olympic Stadium(5.1 Miles)
Basaksehir Kultur Merkezi(5.3 Miles)
Istanbul Expo Center(6.7 Miles)
Florya Cd.(6.8 Miles)
Istanbul Aydın University(6.9 Miles)
Forum Istanbul(6.9 Miles)
CNR Expo Center(6.9 Miles)
Istanbul Fair Center(7.2 Miles)
Istanbul Airport (IST)(21.8 Miles)
Istanbul Sabiha Gokcen Intl. Airport (SAW)(41.6 Miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Business centre
Room service
Location
Mahmutbey Mahallesi, Tasocagi Yolu 39-1, Mahmutbey, Istanbul, Türkiye
İstoç Ticaret Merkezi (0.7 Miles)
212 Istanbul Power Outlet (1 Miles)
Mall of Istanbul (1.8 Miles)
Medipol Mega University Hospital (2.4 Miles)
Acibadem University Atakent Hospital (3.5 Miles)
Sefakoy Kultur ve Sanat Merkezi (4.3 Miles)
Room options
7
Apartment, 2 Bedrooms
Room details
2 Single Beds
Sleeps 4
753 ft²
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)
6
Apartment, 2 Bedrooms, City View
Room details
1 Extra-Large Double Bed
and 2 Single Beds
Sleeps 4
752 ft²
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)
6
Apartment, 1 Bedroom
Room details
1 Extra-Large Double Bed
Sleeps 2
484 ft²
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)
4
Apartment, 1 Bedroom, City View
Room details
1 Extra-Large Double Bed
Sleeps 2
487 ft²
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)
11
Apartment, 4 Bedrooms
Room details
1 Extra-Large Double Bed
, 1 Large Double Bed
and 2 Single Beds
Sleeps 8
1399 ft²
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)
8
Apartment, 3 Bedrooms
Room details
1 Extra-Large Double Bed
, 1 Large Double Bed
and 1 Single Bed
Sleeps 6
1292 ft²
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)
Guest reviews of WestSide Residences by Rotana
7.6
Good
Based on 1,164 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across reviews, guests at WestSide Residences by Rotana praise friendly staff but also repeatedly flag inconsistent housekeeping and maintenance, along with a remote location that makes sightseeing and walking to shops or public transport inconvenient.
Read moreWas this helpful?
What guests think
Across reviews, guests at WestSide Residences by Rotana praise friendly staff but also repeatedly flag inconsistent housekeeping and maintenance, along with a remote location that makes sightseeing and walking to shops or public transport inconvenient.
Rooms and apartments are very spacious and comfortable, sometimes with impressive city views or good soundproofing, yet several reviews cite aging or loose fixtures, weak water pressure, and heating or air conditioning not working. Breakfast and overall food are often enjoyed, but some report price mismatches and brusque breakfast service; a few also mention a cold pool and a disappointing spa. Best suited to travelers who favor apartment style stays and plan to rely on taxis.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
A few reviews mention facilities: the swimming pool is cold and the spa underwhelming; beyond that, details are scarce.
Related guest reviews
10
Michael
4 Apr 2023
·
My name is Michael from United States. I really love this hotel. Especially the people, aside their wonderful location and amenities. I feel like home away from home and I cannot recommend it enough. It is all made possible by the wonderful people like Onur, Gülsüm, Fatima and Seyit, at the restaurant/bar who made the dinning experience from breakfast to the 24 hour room service complete. I cannot stop without mentioning Beyzanur, Sude, Ceren, Yaprak, Esref and Nuroy. It’s a big family worth remembering and mentioning. They all made me feel like a king and leaving brought us all to tears. They are like those nice family members and I can never forget their hospitality. It was my second time at Rotana and the experience has even increased. If you are looking for a nice and clean hotel at the best location, Rotana at Westside Residences at the Mall of Istanbul is the one. Their wonderful staff at the front desk, the Restaurant/Bar, Kitchen, the Spa, House keeping, and management will never let you regret it. It’s one of the best!
My name is Michael from United States. I really love this hotel. Especially the people, aside their wonderful location and amenities. I feel like home away from home and I cannot recommend it enough. It is all made possible by the wonderful people like Onur, Gülsüm, Fatima and Seyit, at the restaurant/bar who made the dinning experience from breakfast to the 24 hour room service complete. I cannot stop without mentioning Beyzanur, Sude, Ceren, Yaprak, Esref and Nuroy. It’s a big family worth remembering and mentioning. They all made me feel like a king and leaving brought us all to tears. They are like those nice family members and I can never forget their hospitality. It was my second time at Rotana and the experience has even increased. If you are looking for a nice and clean hotel at the best location, Rotana at Westside Residences at the Mall of Istanbul is the one. Their wonderful staff at the front desk, the Restaurant/Bar, Kitchen, the Spa, House keeping, and management will never let you regret it. It’s one of the best!
4
Jaffar
8 Jul 2024
·
Stayed 17 nights
The cleanliness of the hotel is one of the worst i have ever come across, i had to request every time for someone to clean properly, yet throughout the whole stay, only once was it cleaned to an acceptable level. Vaccuming does not seem to exist in this hotel and they do not understand what clean is! The swimming pool is cold, i changed rooms three times and the second room that i was given, the beds were about to break. I will not stay here ever again! Do not recommend, i feel the management and staff are not bothered about the hotel at all!
The cleanliness of the hotel is one of the worst i have ever come across, i had to request every time for someone to clean properly, yet throughout the whole stay, only once was it cleaned to an acceptable level. Vaccuming does not seem to exist in this hotel and they do not understand what clean is! The swimming pool is cold, i changed rooms three times and the second room that i was given, the beds were about to break. I will not stay here ever again! Do not recommend, i feel the management and staff are not bothered about the hotel at all!
2
mohamed
28 Sept 2023
·
Stayed 1 night
Every thing is bad spa is bad also stuff
Every thing is bad spa is bad also stuff
10
Hassan
11 Jan 2025
·
Stayed 1 night
The rooms and amenities are very good.
The rooms and amenities are very good.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is a recurring issue, with multiple reports of dirty kitchens, dusty floors, worn linens, and superficial or infrequent housekeeping; some guests changed rooms due to hygiene. A smaller number of reviews mention clean rooms.
Related guest reviews
4
Jaffar
8 Jul 2024
·
Stayed 17 nights
The cleanliness of the hotel is one of the worst i have ever come across, i had to request every time for someone to clean properly, yet throughout the whole stay, only once was it cleaned to an acceptable level. Vaccuming does not seem to exist in this hotel and they do not understand what clean is! The swimming pool is cold, i changed rooms three times and the second room that i was given, the beds were about to break. I will not stay here ever again! Do not recommend, i feel the management and staff are not bothered about the hotel at all!
The cleanliness of the hotel is one of the worst i have ever come across, i had to request every time for someone to clean properly, yet throughout the whole stay, only once was it cleaned to an acceptable level. Vaccuming does not seem to exist in this hotel and they do not understand what clean is! The swimming pool is cold, i changed rooms three times and the second room that i was given, the beds were about to break. I will not stay here ever again! Do not recommend, i feel the management and staff are not bothered about the hotel at all!
2
Yagmur
27 Jan 2026
·
Stayed 1 night
Oda temizliği talebim yerine getirilmedi ve servis çok yavaştı
Oda temizliği talebim yerine getirilmedi ve servis çok yavaştı
6
Salaamah
2 Jul 2023
·
Stayed 5 nights
The good points about the hotel is that it has a welcoming feeling. Beautiful entrance. Very helpful friendly staff. Unfortunately this was one of the worst experiences I've had. We started unpacking and noticed the floors where pasted with dust. The inside of the cupboards where so dirty we had to rewash our clothes. When i went to use the bathroom it had old faeces in the toilet. The sofa was tiny in a 2 bedroom apartment and had stains all over it. We took pics showed the manger house keeping came and admited that the room was not checked. They then gave us an"upgrade" to a newly renovated 2 bedroom. However the upgrade only had 1 extra bed And they had to bring 2 beds for my kids which made the place cramped. This apartment was also not cleaned it still had the grout dust on the floors and walls . The cleaning service's need to be reevaluated and they need training. 4 people cleaned in 5 min. and yet there was dust and dirt on the floor from when we moved in. I had to call them back to clean. Garbage stated outside doors for 2 days. For a 5 start hotel its actually a definite 2star. Won't stay there again. They disappoint the Rotana name I tried uploading photos it won't allow me.
The good points about the hotel is that it has a welcoming feeling. Beautiful entrance. Very helpful friendly staff. Unfortunately this was one of the worst experiences I've had. We started unpacking and noticed the floors where pasted with dust. The inside of the cupboards where so dirty we had to rewash our clothes. When i went to use the bathroom it had old faeces in the toilet. The sofa was tiny in a 2 bedroom apartment and had stains all over it. We took pics showed the manger house keeping came and admited that the room was not checked. They then gave us an"upgrade" to a newly renovated 2 bedroom. However the upgrade only had 1 extra bed And they had to bring 2 beds for my kids which made the place cramped. This apartment was also not cleaned it still had the grout dust on the floors and walls . The cleaning service's need to be reevaluated and they need training. 4 people cleaned in 5 min. and yet there was dust and dirt on the floor from when we moved in. I had to call them back to clean. Garbage stated outside doors for 2 days. For a 5 start hotel its actually a definite 2star. Won't stay there again. They disappoint the Rotana name I tried uploading photos it won't allow me.
4
Bassam
26 Jul 2023
·
Stayed 8 nights
The cleanliness inside the suites is bad, the bed linens are worn out and not clean, there is no good cleaning service inside the rooms
The cleanliness inside the suites is bad, the bed linens are worn out and not clean, there is no good cleaning service inside the rooms
4
Nabil
14 Jul 2025
·
Stayed 2 nights
Room was not very clean Nothing around hotel is walking distance
Room was not very clean Nothing around hotel is walking distance
8
Elias
5 Sept 2024
·
Stayed 3 nights
We got a very dirty room with unsafe plugs sticking out in every room. We travel with kids so we rejected the room. The room goven to us after was in better cindition but also poor cleaning. There was an obvious long period of supervisial cleaning prior. Most corners were just disgusting. Other than hygiene, we absolutely enjoyed the view over the city from the 32nd floor. And the room was very spacious. We loved the 360° view and the bathroom windows! The breakfasy is very nice for sure.
We got a very dirty room with unsafe plugs sticking out in every room. We travel with kids so we rejected the room. The room goven to us after was in better cindition but also poor cleaning. There was an obvious long period of supervisial cleaning prior. Most corners were just disgusting. Other than hygiene, we absolutely enjoyed the view over the city from the 32nd floor. And the room was very spacious. We loved the 360° view and the bathroom windows! The breakfasy is very nice for sure.
2
Ayas
9 Aug 2023
·
Stayed 8 nights
You will regret of you book this hotel. Super dirty rooms, broken nasty bed, staff are bunch of lier, I don’t what to say….
You will regret of you book this hotel. Super dirty rooms, broken nasty bed, staff are bunch of lier, I don’t what to say….
6
Eyüp
7 Sept 2025
·
Stayed 3 nights
Es war im Zimmer, sehr dreckig, die komplette Küche, Kühlschrank, Wasserkocher war extrem dreckig.
Es war im Zimmer, sehr dreckig, die komplette Küche, Kühlschrank, Wasserkocher war extrem dreckig.
6
Meretmuhammet
27 Jul 2023
·
Stayed 5 nights
On an average overall rating I would give this hotel 1 stars because their cleaning service is atrocious. But their staff was really nice and rooms are alright as well. So I gave them 3 stars overall. Would I stay there again? No. Was my room ever had a proper cleaning while I stayed there? No. I would give them 1 stars if it wasn’t for the hospitality of Shasenem. She was the only reason I stayed in that hotel otherwise I was leaving the hotel.
On an average overall rating I would give this hotel 1 stars because their cleaning service is atrocious. But their staff was really nice and rooms are alright as well. So I gave them 3 stars overall. Would I stay there again? No. Was my room ever had a proper cleaning while I stayed there? No. I would give them 1 stars if it wasn’t for the hospitality of Shasenem. She was the only reason I stayed in that hotel otherwise I was leaving the hotel.
2
Nuri
17 Feb 2026
·
Stayed 3 nights
Yetersiz personel, kirli odalar ve ilgisiz resepsiyon.
Yetersiz personel, kirli odalar ve ilgisiz resepsiyon.
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AI-generated summary based on recent guest reviews
Rooms
Rooms and apartments are spacious and comfortable, with some great city views and good soundproofing. Recurring downsides include aging or loose fixtures, weak water pressure, and nonfunctional heating or AC.
Related guest reviews
10
Noor
17 Aug 2025
·
Stayed 1 night
There suit are huge we love it, clean, friendly staff with great service and there breakfast is amazing.
There suit are huge we love it, clean, friendly staff with great service and there breakfast is amazing.
4
Ahed
19 Feb 2024
·
Stayed 5 nights
Det var väldigt smutsig speciellt köket och kallt, AC n funkade inte i vårt rum så det var väldigt jobbigt och alla frös, städerskan kom in och städade lite kanske en gång på vår 5 nätter där. Jag skulle inte rekommendera detta hotellet men det ända bra saken va att den var nära mall of İstanbul fast men kunde inte gå dit för det var över en motorväg så vi fick ta taxi över allt. Det var inte nära nån station.
Det var väldigt smutsig speciellt köket och kallt, AC n funkade inte i vårt rum så det var väldigt jobbigt och alla frös, städerskan kom in och städade lite kanske en gång på vår 5 nätter där. Jag skulle inte rekommendera detta hotellet men det ända bra saken va att den var nära mall of İstanbul fast men kunde inte gå dit för det var över en motorväg så vi fick ta taxi över allt. Det var inte nära nån station.
2
Ahsan
8 Sept 2025
·
Stayed 10 nights
Do not book this hotel. Outdated, stinky, dirty and filthy. Unsafe for children and adults.
Do not book this hotel. Outdated, stinky, dirty and filthy. Unsafe for children and adults.
6
Rasim
24 Feb 2024
·
Stayed 5 nights
Les chambres non chauffées, après l’avoir dit plus de 5 fois, aucun changement n’a eu lieu finalement nous avons lâcher l’affaire. Jai demandé à avoir la facture et ils n’ont pas été capable de me l’éditer. Donc toujours pas de facture a ce jour
Les chambres non chauffées, après l’avoir dit plus de 5 fois, aucun changement n’a eu lieu finalement nous avons lâcher l’affaire. Jai demandé à avoir la facture et ils n’ont pas été capable de me l’éditer. Donc toujours pas de facture a ce jour
6
edik
10 Mar 2023
·
Stayed 11 nights
Staff were awsome!!! Everyone there were absolutly terrific i cant name them but the names i did catch were mr.Tanju and mr Esref! There was one to i didnt catch his name but he brought us chocalate tuffle to our room! These 3 especially went way far above and beyond. The food was so good my god i could live there me and the wife the room we stayed clean very clean bed so comfy and sound proof if i had tv in the living room on i could not hear it at all in bedroom plus u have a tv in bedroom to with a beautiful bathroom and bath other batroom towards kitchen area. Plenty of room 840sq. This hotel WESTSIDE RESIDENCES BY ROTANA is the best by far any hotel there the price you pay for the luxury dont come close to this hotel all of u can search and you will see im right! The kindness of these 3 men i stated earlier will make me come back in 6 months 0. Thank you westside residences...
Staff were awsome!!! Everyone there were absolutly terrific i cant name them but the names i did catch were mr.Tanju and mr Esref! There was one to i didnt catch his name but he brought us chocalate tuffle to our room! These 3 especially went way far above and beyond. The food was so good my god i could live there me and the wife the room we stayed clean very clean bed so comfy and sound proof if i had tv in the living room on i could not hear it at all in bedroom plus u have a tv in bedroom to with a beautiful bathroom and bath other batroom towards kitchen area. Plenty of room 840sq. This hotel WESTSIDE RESIDENCES BY ROTANA is the best by far any hotel there the price you pay for the luxury dont come close to this hotel all of u can search and you will see im right! The kindness of these 3 men i stated earlier will make me come back in 6 months 0. Thank you westside residences...
8
Elias
5 Sept 2024
·
Stayed 3 nights
We got a very dirty room with unsafe plugs sticking out in every room. We travel with kids so we rejected the room. The room goven to us after was in better cindition but also poor cleaning. There was an obvious long period of supervisial cleaning prior. Most corners were just disgusting. Other than hygiene, we absolutely enjoyed the view over the city from the 32nd floor. And the room was very spacious. We loved the 360° view and the bathroom windows! The breakfasy is very nice for sure.
We got a very dirty room with unsafe plugs sticking out in every room. We travel with kids so we rejected the room. The room goven to us after was in better cindition but also poor cleaning. There was an obvious long period of supervisial cleaning prior. Most corners were just disgusting. Other than hygiene, we absolutely enjoyed the view over the city from the 32nd floor. And the room was very spacious. We loved the 360° view and the bathroom windows! The breakfasy is very nice for sure.
10
Melek
31 Oct 2025
·
Stayed 10 nights
Das Zimmer war wirklich schön, aber nicht makellos. Die Steckdosen funktionierten nicht alle und die Handtuchhalter sowie WC-Deckel waren nicht fest und sind während unseres Aufenthaltes abgefallen. Das Problem wurde jedoch schnell behoben. Ansonsten gab es nichts zu beanstanden.
Das Zimmer war wirklich schön, aber nicht makellos. Die Steckdosen funktionierten nicht alle und die Handtuchhalter sowie WC-Deckel waren nicht fest und sind während unseres Aufenthaltes abgefallen. Das Problem wurde jedoch schnell behoben. Ansonsten gab es nichts zu beanstanden.
10
Hassan
11 Jan 2025
·
Stayed 1 night
The rooms and amenities are very good.
The rooms and amenities are very good.
8
Abdullah
12 Dec 2025
·
Stayed 1 night
Clean and spacious room but the shower is old and water coming out very slow
Clean and spacious room but the shower is old and water coming out very slow
10
Fatiha
22 Oct 2025
·
Stayed 1 night
Das Hotel war einfach großartig! Schon beim Check-in wurden wir sehr freundlich empfangen, und das Personal war während des gesamten Aufenthalts hilfsbereit und zuvorkommend. Besonders hervorheben möchte ich die Sauberkeit – alles war absolut gepflegt, vom Zimmer bis hin zu den öffentlichen Bereichen. Das Zimmer war modern eingerichtet, gemütlich und ruhig, sodass man wunderbar entspannen konnte. Auch das Frühstück war hervorragend: frisch, abwechslungsreich und von hoher Qualität. Die Lage des Hotels ist ideal – man erreicht viele Sehenswürdigkeiten, Restaurants und Einkaufsmöglichkeiten bequem zu Fuß. Insgesamt war es ein super Aufenthalt, den wir nur weiterempfehlen können! Wir kommen auf jeden Fall wieder.
Das Hotel war einfach großartig! Schon beim Check-in wurden wir sehr freundlich empfangen, und das Personal war während des gesamten Aufenthalts hilfsbereit und zuvorkommend. Besonders hervorheben möchte ich die Sauberkeit – alles war absolut gepflegt, vom Zimmer bis hin zu den öffentlichen Bereichen. Das Zimmer war modern eingerichtet, gemütlich und ruhig, sodass man wunderbar entspannen konnte. Auch das Frühstück war hervorragend: frisch, abwechslungsreich und von hoher Qualität. Die Lage des Hotels ist ideal – man erreicht viele Sehenswürdigkeiten, Restaurants und Einkaufsmöglichkeiten bequem zu Fuß. Insgesamt war es ein super Aufenthalt, den wir nur weiterempfehlen können! Wir kommen auf jeden Fall wieder.
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AI-generated summary based on recent guest reviews
Service
Many guests find the staff friendly and helpful, but service can be inconsistent, with understaffing, slow responses, unhelpful reception, and occasional unprofessional behavior at breakfast or housekeeping.
Related guest reviews
10
Michael
4 Apr 2023
·
My name is Michael from United States. I really love this hotel. Especially the people, aside their wonderful location and amenities. I feel like home away from home and I cannot recommend it enough. It is all made possible by the wonderful people like Onur, Gülsüm, Fatima and Seyit, at the restaurant/bar who made the dinning experience from breakfast to the 24 hour room service complete. I cannot stop without mentioning Beyzanur, Sude, Ceren, Yaprak, Esref and Nuroy. It’s a big family worth remembering and mentioning. They all made me feel like a king and leaving brought us all to tears. They are like those nice family members and I can never forget their hospitality. It was my second time at Rotana and the experience has even increased. If you are looking for a nice and clean hotel at the best location, Rotana at Westside Residences at the Mall of Istanbul is the one. Their wonderful staff at the front desk, the Restaurant/Bar, Kitchen, the Spa, House keeping, and management will never let you regret it. It’s one of the best!
My name is Michael from United States. I really love this hotel. Especially the people, aside their wonderful location and amenities. I feel like home away from home and I cannot recommend it enough. It is all made possible by the wonderful people like Onur, Gülsüm, Fatima and Seyit, at the restaurant/bar who made the dinning experience from breakfast to the 24 hour room service complete. I cannot stop without mentioning Beyzanur, Sude, Ceren, Yaprak, Esref and Nuroy. It’s a big family worth remembering and mentioning. They all made me feel like a king and leaving brought us all to tears. They are like those nice family members and I can never forget their hospitality. It was my second time at Rotana and the experience has even increased. If you are looking for a nice and clean hotel at the best location, Rotana at Westside Residences at the Mall of Istanbul is the one. Their wonderful staff at the front desk, the Restaurant/Bar, Kitchen, the Spa, House keeping, and management will never let you regret it. It’s one of the best!
2
Yagmur
27 Jan 2026
·
Stayed 1 night
Oda temizliği talebim yerine getirilmedi ve servis çok yavaştı
Oda temizliği talebim yerine getirilmedi ve servis çok yavaştı
8
Ahmad
31 Jul 2024
·
Stayed 14 nights
Good but need some improvements ( room furniture dilapidated, kitchen cabinets empty you need to order each item you need and housekeeping not meet 5 start hotel standard ). Also, we try the breakfast buffet and the chef for omelette was mad and not respecting guests orders.
Good but need some improvements ( room furniture dilapidated, kitchen cabinets empty you need to order each item you need and housekeeping not meet 5 start hotel standard ). Also, we try the breakfast buffet and the chef for omelette was mad and not respecting guests orders.
10
Brian
9 Jul 2025
·
Stayed 1 night
From the lobby, customer service is excellent.. I got all my assistance from vesile kaya and she made my stay so easy and fun
From the lobby, customer service is excellent.. I got all my assistance from vesile kaya and she made my stay so easy and fun
6
Nuh
20 Nov 2025
·
Stayed 9 nights
Eher 3 Sterne. Konzept ist sehr gut, leider bei der Umsetzung nicht erfolgreich. Personal im Allgemeinen freundlich bis auf einige Einzelfälle. Rezeption sehr miserabel. Ich würde mir dass zweimal überlegen, ob ich dieses Hotel wieder buche
Eher 3 Sterne. Konzept ist sehr gut, leider bei der Umsetzung nicht erfolgreich. Personal im Allgemeinen freundlich bis auf einige Einzelfälle. Rezeption sehr miserabel. Ich würde mir dass zweimal überlegen, ob ich dieses Hotel wieder buche
8
EMRAH
1 Jul 2023
·
Stayed 2 nights
Personel iyi niyetli ama sayısı yetersiz
Personel iyi niyetli ama sayısı yetersiz
10
Murat
16 Nov 2025
·
Stayed 1 night
Odalar temiz, personel güler yüzlü idi. Geç saatte gitmemize rağmen odamıza kadar hızlıca yemek getirildi. Çok beğendik.
Odalar temiz, personel güler yüzlü idi. Geç saatte gitmemize rağmen odamıza kadar hızlıca yemek getirildi. Çok beğendik.
2
Nuri
17 Feb 2026
·
Stayed 3 nights
Yetersiz personel, kirli odalar ve ilgisiz resepsiyon.
Yetersiz personel, kirli odalar ve ilgisiz resepsiyon.
10
Nayrouz
3 Feb 2026
·
Stayed 6 nights
Beautiful hotel. Nice staff. Perfect for families.
Beautiful hotel. Nice staff. Perfect for families.
8
Ilknur
15 Oct 2025
·
Stayed 5 nights
Kahvaltı almadık oda gayet temızdı gönül rahatlığıyla konakladım yanlız yogunluktan dolayı personel istedıgımız şeyleri geç getırdı mutfak gereçleri özwlıkle tava tencereler çok yıpranmıştı bırde personeller lambur lumbur içeri dalıyılar uygunmuyuz degılmıyız sormuyorlar uyurken bı bakmışın odanın ortasında temızlık için gelenlerı görebılırsın o yüzden kapınızı kilitli tutun
Kahvaltı almadık oda gayet temızdı gönül rahatlığıyla konakladım yanlız yogunluktan dolayı personel istedıgımız şeyleri geç getırdı mutfak gereçleri özwlıkle tava tencereler çok yıpranmıştı bırde personeller lambur lumbur içeri dalıyılar uygunmuyuz degılmıyız sormuyorlar uyurken bı bakmışın odanın ortasında temızlık için gelenlerı görebılırsın o yüzden kapınızı kilitli tutun
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AI-generated summary based on recent guest reviews
Location
Several reviews describe a remote, less walkable location far from public transport and sights, making taxis common. Some guests also mention confusing vehicle access; a few viewed the location positively.
Related guest reviews
10
Michael
4 Apr 2023
·
My name is Michael from United States. I really love this hotel. Especially the people, aside their wonderful location and amenities. I feel like home away from home and I cannot recommend it enough. It is all made possible by the wonderful people like Onur, Gülsüm, Fatima and Seyit, at the restaurant/bar who made the dinning experience from breakfast to the 24 hour room service complete. I cannot stop without mentioning Beyzanur, Sude, Ceren, Yaprak, Esref and Nuroy. It’s a big family worth remembering and mentioning. They all made me feel like a king and leaving brought us all to tears. They are like those nice family members and I can never forget their hospitality. It was my second time at Rotana and the experience has even increased. If you are looking for a nice and clean hotel at the best location, Rotana at Westside Residences at the Mall of Istanbul is the one. Their wonderful staff at the front desk, the Restaurant/Bar, Kitchen, the Spa, House keeping, and management will never let you regret it. It’s one of the best!
My name is Michael from United States. I really love this hotel. Especially the people, aside their wonderful location and amenities. I feel like home away from home and I cannot recommend it enough. It is all made possible by the wonderful people like Onur, Gülsüm, Fatima and Seyit, at the restaurant/bar who made the dinning experience from breakfast to the 24 hour room service complete. I cannot stop without mentioning Beyzanur, Sude, Ceren, Yaprak, Esref and Nuroy. It’s a big family worth remembering and mentioning. They all made me feel like a king and leaving brought us all to tears. They are like those nice family members and I can never forget their hospitality. It was my second time at Rotana and the experience has even increased. If you are looking for a nice and clean hotel at the best location, Rotana at Westside Residences at the Mall of Istanbul is the one. Their wonderful staff at the front desk, the Restaurant/Bar, Kitchen, the Spa, House keeping, and management will never let you regret it. It’s one of the best!
4
Ahed
19 Feb 2024
·
Stayed 5 nights
Det var väldigt smutsig speciellt köket och kallt, AC n funkade inte i vårt rum så det var väldigt jobbigt och alla frös, städerskan kom in och städade lite kanske en gång på vår 5 nätter där. Jag skulle inte rekommendera detta hotellet men det ända bra saken va att den var nära mall of İstanbul fast men kunde inte gå dit för det var över en motorväg så vi fick ta taxi över allt. Det var inte nära nån station.
Det var väldigt smutsig speciellt köket och kallt, AC n funkade inte i vårt rum så det var väldigt jobbigt och alla frös, städerskan kom in och städade lite kanske en gång på vår 5 nätter där. Jag skulle inte rekommendera detta hotellet men det ända bra saken va att den var nära mall of İstanbul fast men kunde inte gå dit för det var över en motorväg så vi fick ta taxi över allt. Det var inte nära nån station.
8
Osama
14 Aug 2025
·
Stayed 4 nights
Residence location is isolated. The nearest shopping area is at least 25min away walking
Residence location is isolated. The nearest shopping area is at least 25min away walking
6
Ahmed Ali
14 Oct 2023
·
Stayed 6 nights
Stayed 8 nights with child. The Hotel is not for families with children, but for business ppl, tourists and others. Maryama and Hawa done excellence for room cleaning. Reception was amazing, but waiters for dinning restaurant --- some of them where not orientert for customer services. Very restricted for closing breakfast for even families with children All in all, public transport is far but cheap taxis are avaible.
Stayed 8 nights with child. The Hotel is not for families with children, but for business ppl, tourists and others. Maryama and Hawa done excellence for room cleaning. Reception was amazing, but waiters for dinning restaurant --- some of them where not orientert for customer services. Very restricted for closing breakfast for even families with children All in all, public transport is far but cheap taxis are avaible.
4
Nabil
14 Jul 2025
·
Stayed 2 nights
Room was not very clean Nothing around hotel is walking distance
Room was not very clean Nothing around hotel is walking distance
6
Tse Kin
25 Oct 2025
·
Stayed 4 nights
this is not a location for tourists visiting Istanbul. If for sightseeing it takes at least 3 public transports to reach
this is not a location for tourists visiting Istanbul. If for sightseeing it takes at least 3 public transports to reach
4
Amer
29 Jan 2023
·
Stayed 3 nights
It was very disappointing experience, I have been in Rotana hotels before and was really very nice and clean; but sadly this hotel not how I expected from Rotana, it's not clean, service not good how it should be, the location on Expedia not correct because the hotel entrance in the other side, no entrance from the bridge so you have to drive around to arrive the entrance.
It was very disappointing experience, I have been in Rotana hotels before and was really very nice and clean; but sadly this hotel not how I expected from Rotana, it's not clean, service not good how it should be, the location on Expedia not correct because the hotel entrance in the other side, no entrance from the bridge so you have to drive around to arrive the entrance.
10
Fatiha
22 Oct 2025
·
Stayed 1 night
Das Hotel war einfach großartig! Schon beim Check-in wurden wir sehr freundlich empfangen, und das Personal war während des gesamten Aufenthalts hilfsbereit und zuvorkommend. Besonders hervorheben möchte ich die Sauberkeit – alles war absolut gepflegt, vom Zimmer bis hin zu den öffentlichen Bereichen. Das Zimmer war modern eingerichtet, gemütlich und ruhig, sodass man wunderbar entspannen konnte. Auch das Frühstück war hervorragend: frisch, abwechslungsreich und von hoher Qualität. Die Lage des Hotels ist ideal – man erreicht viele Sehenswürdigkeiten, Restaurants und Einkaufsmöglichkeiten bequem zu Fuß. Insgesamt war es ein super Aufenthalt, den wir nur weiterempfehlen können! Wir kommen auf jeden Fall wieder.
Das Hotel war einfach großartig! Schon beim Check-in wurden wir sehr freundlich empfangen, und das Personal war während des gesamten Aufenthalts hilfsbereit und zuvorkommend. Besonders hervorheben möchte ich die Sauberkeit – alles war absolut gepflegt, vom Zimmer bis hin zu den öffentlichen Bereichen. Das Zimmer war modern eingerichtet, gemütlich und ruhig, sodass man wunderbar entspannen konnte. Auch das Frühstück war hervorragend: frisch, abwechslungsreich und von hoher Qualität. Die Lage des Hotels ist ideal – man erreicht viele Sehenswürdigkeiten, Restaurants und Einkaufsmöglichkeiten bequem zu Fuß. Insgesamt war es ein super Aufenthalt, den wir nur weiterempfehlen können! Wir kommen auf jeden Fall wieder.
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AI-generated summary based on recent guest reviews
Dining
Breakfast and food are often praised, and room service is appreciated. Some guests cite price discrepancies and brusque breakfast staff, leading to a mixed experience.
Related guest reviews
10
Michael
4 Apr 2023
·
My name is Michael from United States. I really love this hotel. Especially the people, aside their wonderful location and amenities. I feel like home away from home and I cannot recommend it enough. It is all made possible by the wonderful people like Onur, Gülsüm, Fatima and Seyit, at the restaurant/bar who made the dinning experience from breakfast to the 24 hour room service complete. I cannot stop without mentioning Beyzanur, Sude, Ceren, Yaprak, Esref and Nuroy. It’s a big family worth remembering and mentioning. They all made me feel like a king and leaving brought us all to tears. They are like those nice family members and I can never forget their hospitality. It was my second time at Rotana and the experience has even increased. If you are looking for a nice and clean hotel at the best location, Rotana at Westside Residences at the Mall of Istanbul is the one. Their wonderful staff at the front desk, the Restaurant/Bar, Kitchen, the Spa, House keeping, and management will never let you regret it. It’s one of the best!
My name is Michael from United States. I really love this hotel. Especially the people, aside their wonderful location and amenities. I feel like home away from home and I cannot recommend it enough. It is all made possible by the wonderful people like Onur, Gülsüm, Fatima and Seyit, at the restaurant/bar who made the dinning experience from breakfast to the 24 hour room service complete. I cannot stop without mentioning Beyzanur, Sude, Ceren, Yaprak, Esref and Nuroy. It’s a big family worth remembering and mentioning. They all made me feel like a king and leaving brought us all to tears. They are like those nice family members and I can never forget their hospitality. It was my second time at Rotana and the experience has even increased. If you are looking for a nice and clean hotel at the best location, Rotana at Westside Residences at the Mall of Istanbul is the one. Their wonderful staff at the front desk, the Restaurant/Bar, Kitchen, the Spa, House keeping, and management will never let you regret it. It’s one of the best!
10
Noor
17 Aug 2025
·
Stayed 1 night
There suit are huge we love it, clean, friendly staff with great service and there breakfast is amazing.
There suit are huge we love it, clean, friendly staff with great service and there breakfast is amazing.
8
Ahmad
31 Jul 2024
·
Stayed 14 nights
Good but need some improvements ( room furniture dilapidated, kitchen cabinets empty you need to order each item you need and housekeeping not meet 5 start hotel standard ). Also, we try the breakfast buffet and the chef for omelette was mad and not respecting guests orders.
Good but need some improvements ( room furniture dilapidated, kitchen cabinets empty you need to order each item you need and housekeeping not meet 5 start hotel standard ). Also, we try the breakfast buffet and the chef for omelette was mad and not respecting guests orders.
6
edik
10 Mar 2023
·
Stayed 11 nights
Staff were awsome!!! Everyone there were absolutly terrific i cant name them but the names i did catch were mr.Tanju and mr Esref! There was one to i didnt catch his name but he brought us chocalate tuffle to our room! These 3 especially went way far above and beyond. The food was so good my god i could live there me and the wife the room we stayed clean very clean bed so comfy and sound proof if i had tv in the living room on i could not hear it at all in bedroom plus u have a tv in bedroom to with a beautiful bathroom and bath other batroom towards kitchen area. Plenty of room 840sq. This hotel WESTSIDE RESIDENCES BY ROTANA is the best by far any hotel there the price you pay for the luxury dont come close to this hotel all of u can search and you will see im right! The kindness of these 3 men i stated earlier will make me come back in 6 months 0. Thank you westside residences...
Staff were awsome!!! Everyone there were absolutly terrific i cant name them but the names i did catch were mr.Tanju and mr Esref! There was one to i didnt catch his name but he brought us chocalate tuffle to our room! These 3 especially went way far above and beyond. The food was so good my god i could live there me and the wife the room we stayed clean very clean bed so comfy and sound proof if i had tv in the living room on i could not hear it at all in bedroom plus u have a tv in bedroom to with a beautiful bathroom and bath other batroom towards kitchen area. Plenty of room 840sq. This hotel WESTSIDE RESIDENCES BY ROTANA is the best by far any hotel there the price you pay for the luxury dont come close to this hotel all of u can search and you will see im right! The kindness of these 3 men i stated earlier will make me come back in 6 months 0. Thank you westside residences...
6
Ahmed Ali
14 Oct 2023
·
Stayed 6 nights
Stayed 8 nights with child. The Hotel is not for families with children, but for business ppl, tourists and others. Maryama and Hawa done excellence for room cleaning. Reception was amazing, but waiters for dinning restaurant --- some of them where not orientert for customer services. Very restricted for closing breakfast for even families with children All in all, public transport is far but cheap taxis are avaible.
Stayed 8 nights with child. The Hotel is not for families with children, but for business ppl, tourists and others. Maryama and Hawa done excellence for room cleaning. Reception was amazing, but waiters for dinning restaurant --- some of them where not orientert for customer services. Very restricted for closing breakfast for even families with children All in all, public transport is far but cheap taxis are avaible.
8
Elias
5 Sept 2024
·
Stayed 3 nights
We got a very dirty room with unsafe plugs sticking out in every room. We travel with kids so we rejected the room. The room goven to us after was in better cindition but also poor cleaning. There was an obvious long period of supervisial cleaning prior. Most corners were just disgusting. Other than hygiene, we absolutely enjoyed the view over the city from the 32nd floor. And the room was very spacious. We loved the 360° view and the bathroom windows! The breakfasy is very nice for sure.
We got a very dirty room with unsafe plugs sticking out in every room. We travel with kids so we rejected the room. The room goven to us after was in better cindition but also poor cleaning. There was an obvious long period of supervisial cleaning prior. Most corners were just disgusting. Other than hygiene, we absolutely enjoyed the view over the city from the 32nd floor. And the room was very spacious. We loved the 360° view and the bathroom windows! The breakfasy is very nice for sure.
10
Murat
16 Nov 2025
·
Stayed 1 night
Odalar temiz, personel güler yüzlü idi. Geç saatte gitmemize rağmen odamıza kadar hızlıca yemek getirildi. Çok beğendik.
Odalar temiz, personel güler yüzlü idi. Geç saatte gitmemize rağmen odamıza kadar hızlıca yemek getirildi. Çok beğendik.
8
Simin
9 Mar 2025
·
Stayed 1 night
Det stämde inte priser på frukosten som står i deras sida.
Det stämde inte priser på frukosten som står i deras sida.
10
Fatiha
22 Oct 2025
·
Stayed 1 night
Das Hotel war einfach großartig! Schon beim Check-in wurden wir sehr freundlich empfangen, und das Personal war während des gesamten Aufenthalts hilfsbereit und zuvorkommend. Besonders hervorheben möchte ich die Sauberkeit – alles war absolut gepflegt, vom Zimmer bis hin zu den öffentlichen Bereichen. Das Zimmer war modern eingerichtet, gemütlich und ruhig, sodass man wunderbar entspannen konnte. Auch das Frühstück war hervorragend: frisch, abwechslungsreich und von hoher Qualität. Die Lage des Hotels ist ideal – man erreicht viele Sehenswürdigkeiten, Restaurants und Einkaufsmöglichkeiten bequem zu Fuß. Insgesamt war es ein super Aufenthalt, den wir nur weiterempfehlen können! Wir kommen auf jeden Fall wieder.
Das Hotel war einfach großartig! Schon beim Check-in wurden wir sehr freundlich empfangen, und das Personal war während des gesamten Aufenthalts hilfsbereit und zuvorkommend. Besonders hervorheben möchte ich die Sauberkeit – alles war absolut gepflegt, vom Zimmer bis hin zu den öffentlichen Bereichen. Das Zimmer war modern eingerichtet, gemütlich und ruhig, sodass man wunderbar entspannen konnte. Auch das Frühstück war hervorragend: frisch, abwechslungsreich und von hoher Qualität. Die Lage des Hotels ist ideal – man erreicht viele Sehenswürdigkeiten, Restaurants und Einkaufsmöglichkeiten bequem zu Fuß. Insgesamt war es ein super Aufenthalt, den wir nur weiterempfehlen können! Wir kommen auf jeden Fall wieder.
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AI-generated summary based on recent guest reviews
10
Ali
2 weeks ago
·
Stayed 11 nights
Great place to stay. Exceptional customer service. Mehamet at the front is the best. The entire was helpful. My go to stay place in Istanbul
Great place to stay. Exceptional customer service. Mehamet at the front is the best. The entire was helpful. My go to stay place in Istanbul
10
Eylül ecem
4 weeks ago
·
Stayed 1 night
………………zzzzzzzzzzz………………zzz
………………zzzzzzzzzzz………………zzz
6
Dr.Ash
19 Aug 2026
·
Stayed 4 nights
Not worth the money, much better places around .not clean and very unstaffed.
Not worth the money, much better places around .not clean and very unstaffed.
2
Aderonke
12 Aug 2026
·
Stayed 3 nights
Very careless
Very careless
6
Aderonke
1 Aug 2026
·
Stayed 2 nights
They’re not helpful or friendly at all, took them 3hrs and several calls before they could bring me a plate to my apartment. What’s the point of having a kitchen if it’s going to empty and you can provide cutlery and plates without a fight
They’re not helpful or friendly at all, took them 3hrs and several calls before they could bring me a plate to my apartment. What’s the point of having a kitchen if it’s going to empty and you can provide cutlery and plates without a fight
Property policies
Check-in
Check-out
From 14:00 to 23:59
Before 12:00
FAQs about WestSide Residences by Rotana
Is parking available at the property?
Free valet parking is available on-site, but parking is limited. Height restrictions apply.
What type of breakfast is offered and what are the serving hours?
To-go breakfasts are served on weekdays from 6 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM for a fee of approximately EUR 15 per person. Children aged 6 and younger eat free breakfast.
What are the standard check-in and check-out times?
Check-in is from 2:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability. Guests should contact the property in advance to make arrangements.
Are airport shuttle services available?
A roundtrip airport shuttle is available for a surcharge of EUR 100 per vehicle (one-way, maximum occupancy 5). This service operates 24 hours. Guests can arrange the transfer by contacting the property.
What accessibility features does the property offer?
The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility are not provided.
Where is the property located in relation to key landmarks?
The property is situated in the heart of Istanbul, within a 10-minute drive of the Mall of Istanbul and CNR Expo Center. It is approximately 10.1 miles (16.3 km) from the Süleymaniye Mosque and 10.4 miles (16.7 km) from the Grand Bazaar. Public transport options are available nearby.
Does the property have a swimming pool?
Yes, there is an indoor swimming pool available. Pool access is from 10:00 AM to 10:00 PM.
What are the policies for guests staying with children?
Children aged 6 years old or younger can stay free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
Cribs and rollaway beds are available upon request, but guests must contact the property in advance to reserve them. A fee of EUR 20 per night applies for rollaway beds.
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Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-04: 65.2105197527504USD
- 2026-10-05: 77.641215USD
- 2026-10-06: 85.85859316307068USD
- 2026-10-07: 100.57842033523559USD
- 2026-10-08: 77.641215USD
- 2026-10-09: 77.641215USD
- 2026-10-10: 70.13270174936295USD
- 2026-10-11: 63.30435851074218USD
- 2026-10-12: 66.63641807357789USD
- 2026-10-13: 63.36481310722351USD
- 2026-10-14: 62.21253579269409USD
- 2026-10-15: 61.944391928195955USD
- 2026-10-16: 71.81251881875991USD
- 2026-10-17: 63.153891638755795USD
- 2026-10-18: 63.88870858827591USD
- 2026-10-19: 62.21253579269409USD
- 2026-10-20: 63.153891638755795USD
- 2026-10-21: 63.305028129959105USD
- 2026-10-22: 63.36481310722351USD
- 2026-10-23: 61.944391928195955USD
- 2026-10-24: 63.36481310722351USD
- 2026-10-25: 66.63641807357789USD
- 2026-10-26: 63.153891638755795USD
- 2026-10-27: 63.36481310722351USD
- 2026-10-28: 62.21253579269409USD
- 2026-10-29: 63.833610945529934USD
- 2026-10-30: 61.94577838336944USD
- 2026-10-31: 63.153891638755795USD
- 2026-11-01: 61.944391928195955USD
- 2026-11-02: 62.21253579269409USD
- 2026-11-03: 62.21253579269409USD
- 2026-11-04: 63.833610945529934USD
- 2026-11-05: 66.63641807357789USD
- 2026-11-06: 62.21253579269409USD
- 2026-11-07: 61.944391928195955USD
- 2026-11-08: 62.21253579269409USD
- 2026-11-09: 63.36481310722351USD
- 2026-11-10: 63.36481310722351USD
- 2026-11-11: 71.81251881875991USD
- 2026-11-12: 75.51452153678893USD
- 2026-11-13: 73.10977298618316USD
- 2026-11-14: 75.51452153678893USD
- 2026-11-15: 61.94577838336944USD
- 2026-11-16: 63.153891638755795USD
- 2026-11-17: 62.21253579269409USD
- 2026-11-18: 72.34009720550537USD
- 2026-11-19: 75.51452153678893USD
- 2026-11-20: 70.50753398332596USD
- 2026-11-21: 71.81251881875991USD
- 2026-11-22: 71.57041283996583USD
- 2026-11-23: 75.51452153678893USD
- 2026-11-24: 71.57041283996583USD
- 2026-11-25: 71.97024848379135USD
- 2026-11-26: 67.5141USD
- 2026-11-27: 67.5141USD
- 2026-11-28: 66.98631128414154USD
- 2026-11-29: 66.63641807357789USD
- 2026-11-30: 66.63641807357789USD
- 2026-12-01: 61.95544064527512USD
- 2026-12-02: 81.52789955654144USD
- 2026-12-03: 82.0660759551239USD
- 2026-12-04: 85.66413745944976USD
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival.
Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
A damage deposit of EUR 100 will be collected before check-in.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Electricity is not provided
- Long-term renters welcome
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher and a smoke detector
- Pool access available from 10:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Alcohol is not permitted at this property.
- A car is not required for transportation to and from this property.
- Parking height restrictions apply.
- Fee for to-go breakfast: approximately EUR 15 per person
- Airport shuttle fee: EUR 100 per vehicle (one-way, maximum occupancy 5)
- Pet deposit: EUR 100 per stay
- Pet fee: EUR 20 per pet, per night
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: EUR 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Business centre
Room service
General
Room service
Restaurant
Non-smoking rooms
Sauna
Steam room
Massage
Spa & wellness centre
Breakfast in the room
Family room
Beach Sun Loungers
Wheelchair Accessible (Limited)
Parking
Parking
Airport shuttle
Valet parking
Free parking
Parking (Limited)
Parking Onsite
Services
Business centre
Tour desk
Dry cleaning
Banquet facilities
Safe-deposit box
Luggage storage
Designated smoking area
Self laundry
24-Hour Front Desk
Lockers Available
Activities
Swimming pool
Pool indoor
Pool (Indoor)
Outdoor Furniture
Terrace
Fitness Center (nearby)
Internet
Free wi-fi