Riad Dar Guennoun - Luxury Suites in the Heart of Fes

Abdul was amazing, he takes care of all his guest, very responsive, will make sure you don’t get scammed and you can text and call him and he will be there for You, loved the service and the breakfast was great as well.

I do not recommend this Riad. The staff displayed extreme rudeness from the very first moment. One of the reception employees even adopted an aggressive attitude. Our arrival was particularly difficult, and throughout our stay we felt intimidated. Although other rooms were available, we were placed in the worst possible one: on the ground floor, exposed to the constant noise of the Medina. The bathroom has no enclosure, so when taking a shower, the entire space becomes wet. Additionally, our room was not cleaned a single morning, despite numerous requests made to the staff. The television did not work, and we had the clear impression that this was an act of retaliation. To make matters worse, we sensed a tone of homophobia in the service, which made the experience even more uncomfortable and unacceptable. We do not recommend this establishment under any circumstances. The service quality was so unsatisfactory that we give it zero stars. Avoid this place.

Friendly staff, comfortable accommodations, proximity to markets and restaurants.

Best customer service Very clean Loved it

We came in and the host upgraded us for free to the top room. Amazing host and amazing property. Highly recommended! Really enjoyed my stay here