Is parking available at the hotel?

Yes, free self-parking is available on-site. However, parking is limited.

Is breakfast offered at the property?

Yes, breakfast is available, and guests can enjoy breakfast in the room. Specific details about the type of breakfast and associated costs are not provided.

What are the check-in and check-out times?

Check-in is from 15:00 to 18:00, and check-out is at 12:00. Early or late check-in/check-out may be available upon request, and additional charges may apply.

Are airport shuttle services available?

Yes, a roundtrip airport shuttle is available for a surcharge of MXN 150 per room (one-way). The service is available 24 hours.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and facilities are not provided.

Where is the hotel located in relation to key attractions?

The hotel is located in Palenque, within a 5-minute drive of El Panchán and Museo Del Textil. It is approximately 4.2 miles (6.7 km) from Palenque National Park and 5.4 miles (8.6 km) from Museo de Sitio Palenque.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is operational from 10:00 AM to 10:00 PM. The pool is seasonal.

Are children allowed at the hotel?

Yes, children are welcome at the property. Specific policies regarding the minimum age for children to stay for free are not provided.

Hotel Plaza Palenque

What guests think

At Hotel Plaza Palenque, many guests highlight friendly service, generally clean spaces, and a convenient setting near the main avenue, Tren Maya, and shops, while several note dated rooms, firm or small beds, noise in some areas, and spotty Wi-Fi.

The pool is frequently praised and there is on-site parking and good wheelchair access, though amenities feel basic to some and one review found the pool very shallow. Multiple reviews report hot-water or shower pressure problems and occasional maintenance lapses. Dining feedback is mixed: several enjoyed the restaurant food, while others disliked service or meals, and one guest reported getting sick. Best for short, no-frills stays rather than amenity-heavy getaways.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests often like the pool; one noted it is very shallow. Parking is available and accessibility for wheelchair users is strong, but amenities feel basic to some.

Related guest reviews

10

Manuel

13 Aug 2023

·

Stayed 2 nights

El hotel tiene buena ubicación (avenida principal), lo que le permite llegar al centro, comercios y lugares turísticos. La red wifi en muy buena, la habitación fue muy cómoda y amplia; la limpieza muy buena y todo en ella estaba en buenas condiciones. Sugeriría que el hotel contara con variedad de servicios de snacks y bebidas para el uso de la alberca. La comida del restaurante no me convenció mucho. Cuenta con estacionamiento privado, lo cual da seguridad si se viaja en carro particular.

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8 $70	9 $73	10 $50	11 $50	12 $106	13 $106	14 $50
15 $50	16 $112	17 $73	18 $50	19 $70	20 $67	21 $50
22 $105	23 $112	24	25 $50	26 $50	27 $50	28 $50
29 $50	30 $50

Su	Mo	Tu	We	Th	Fr	Sa
		1 $50	2 $50	3 $50	4 $50	5 $50
6 $50	7 $71	8 $50	9 $50	10 $50	11 $50	12 $71
13 $50	14 $50	15 $70	16 $50	17 $50	18 $50	19 $66
20 $69	21 $71	22 $66	23 $50	24 $66	25 $50	26
27 $72	28 $50	29	30 $66	31 $50

About this property

Location

Room options

Superior Double Room, 1 King Bed

Comfort Room, Balcony

Luxury Double Room, 2 Double Beds, Balcony

Luxury Room, 1 Double Bed, Balcony

Comfort Double Room, Balcony

Standard Double Room, 2 Double Beds

Guest reviews of Hotel Plaza Palenque

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Plaza Palenque

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