Name: TownePlace Suites by Marriott Panama City
Address: 903 East 23rd Place, Panama City, Florida, United States of America, Panama City, Florida, US
Price range: $97–$121 per night
Rating: 8.6

What guests think

Across recent reviews, TownePlace Suites by Marriott Panama City earns praise for friendly, helpful staff, generally clean, quiet spaces, and convenient in-town location near shopping and restaurants, with many guests appreciating spacious, comfortable rooms that include practical kitchenettes.

Complaints recur about elevator outages across multiple days and limited or inconsistent housekeeping. Breakfast feedback is mixed, ranging from solid to poor or understaffed, and several guests found the coffee options lacking. A few reviews mention pool issues, such as it not being heated or well maintained. Expect a convenient, apartment-style stay with good service, while tolerating some operational hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews note elevator outages lasting two days or more, and several mention pool problems (unheated or not cleaned). Parking is described as tight; few other facilities are discussed.

Related guest reviews

8

Nathan

Mar 28, 2025

·

Stayed 6 nights

Researched before booking and even called the property to ask if the pool was heated. I was told it was heated. Upon arrival the pool was not heated at all. In fact, it was ice cold. Disappointing considering we booked this over a couple of other lesser expensive options for the heated pool.

4

Joel mora

Jul 6, 2023

·

Stayed 6 nights

first elevator didn't work for two days. our room was on the 3rd floor. We stay for 6 days. I haven't been service room until 3 day. they didn't change the rblankets just cleaned but. or change blankets. breakfast okay

8

Patrina

Nov 29, 2025

·

Stayed 3 nights

Staff was very friendly, especially. Oanh the receptionist. She helped us out a great deal. Room was clean, comfortable and had everything we needed. Breakfast actually had meat. The only thing was the elevator was out all weekend. We could not come and go as much.

10

alicia

Jan 22, 2024

·

Stayed 1 night

Small rooms, parking tight, but the rooms were comfortable, location was good close to shopping and restaurants. Also the little kitchenette in room was handy.

2

RONATA

Jul 4, 2023

·

Stayed 3 nights

During my 3 night 4 the day stay. Housekeeper was never done although I was told that they do housekeeping every two days. breakfast was horrible for the amount of money paid. Everything was prepackaged. The pool was not cleaned at all during my stay. Garbage cans we’re running over. Jay at the 1st desk was rude as hell….with his sweet self.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found the hotel and rooms very clean, with several describing the property as neat and well kept. However, housekeeping consistency drew complaints, including missed service, trash not picked up, one report of roaches, and occasional maintenance oversights.

Related guest reviews

8

Anna

Jan 12, 2025

·

Stayed 2 nights

Hotel was really clean. TV was just too small, it was too low for everyone to see well. It should be anchor to the wall not on a small dresser. Kitchen was the best.

10

Lal

May 31, 2023

·

Stayed 1 night

Let me start by saying overall, everything was good. Place was very neat and clean.Perfectly designed clean, cozy rooms. Staffs were very professional and helpful. Very convenient target and many other shopping centers just around the corner. I would definitely recommend this beautiful place to anyone traveling with family or friends.

6

Melissa K

Jul 28, 2024

·

Stayed 5 nights

We had roaches in our room then we were cleaning up after ourselves and we were putting trash and laundry on the outside the door so that way the maid could come by and pick it up for us trying to help her out through our stay there are several times that they did not come by and pick up our trash or laundry. We had stayed a week there.

10

Amber

Apr 27, 2024

·

Stayed 1 night

Bed was super comfy . Nice kitchen . Everything seemed newer . Clean & quiet.

10

chris

Jun 21, 2025

·

Stayed 2 nights

Property was clean and the staff were friendly. The room was large.

10

Tracy

Jan 19, 2024

·

Stayed 1 night

We stayed at this hotel on a business trip and let me just say it was absolutely fantastic. The staff was very friendly. The rooms were clean and the breakfast was great. We only had one issue which was with the key cards havinga hard time sometimes opening the room door. Everything else was fantastic and we definitely intend on returning.

8

Kandis

Feb 28, 2022

·

Stayed 1 night

It was an overall great stay. The room could have been cleaned better. It needed to be vacuumed and wiped down.Clumps of hair was all over the room but other than that it was great. Not too much to complain about so I will definitely be going back.

10

Corey

Jun 23, 2025

·

Stayed 2 nights

It was a comfortable stay..The entire place was clean and quiet.It is centrally located The only discrepancy I observed was that the bathroom door in my room did not secure properly.It seems that the door needs adjusting.

2

RONATA

Jul 4, 2023

·

Stayed 3 nights

During my 3 night 4 the day stay. Housekeeper was never done although I was told that they do housekeeping every two days. breakfast was horrible for the amount of money paid. Everything was prepackaged. The pool was not cleaned at all during my stay. Garbage cans we’re running over. Jay at the 1st desk was rude as hell….with his sweet self.

10

Alvin Adams

Jun 13, 2025

·

Stayed 2 nights

The property was very clean and staff very helpful

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AI-generated summary based on recent guest reviews

Rooms

Guests like the spacious, apartment-style rooms with kitchenettes and overall comfort. Some note variability, including smaller layouts, firm or aging mattresses, a small low TV, occasional noise, and a rare poor view.

Related guest reviews

8

Anna

Jan 12, 2025

·

Stayed 2 nights

Hotel was really clean. TV was just too small, it was too low for everyone to see well. It should be anchor to the wall not on a small dresser. Kitchen was the best.

8

Melissa

Nov 15, 2023

·

Stayed 2 nights

We loved the room. So nice to have a little studio with a couch and kitchen. The front desk staff were really nice and we liked having a free breakfast. Just skip the coffee. The location is right in town by lots of shopping and restaurants. You could walk to Target and Books a Million!

2

Kenneth

Oct 11, 2024

·

Stayed 2 nights

Horrible view of a trailer with trash all over the yard.

10

Randall

Dec 29, 2024

·

Stayed 6 nights

Really great stay! Mattress will need to be replaced before long. Employees were outstanding, a credit to your company!

10

Amber

Apr 27, 2024

·

Stayed 1 night

Bed was super comfy . Nice kitchen . Everything seemed newer . Clean & quiet.

10

alicia

Jan 22, 2024

·

Stayed 1 night

Small rooms, parking tight, but the rooms were comfortable, location was good close to shopping and restaurants. Also the little kitchenette in room was handy.

10

chris

Jun 21, 2025

·

Stayed 2 nights

Property was clean and the staff were friendly. The room was large.

8

Saundra

Feb 18, 2024

·

Stayed 2 nights

I really don’t have anything bad to say about our stay the only issue was the toilet was really low and my husband has hip and knee problems it was very hard for him to use and the bed was super hard for me and I travel with an egg crate to put on top of the mattress it didn’t help and for future reference let the guest know that housekeeping doesn’t clean your room every day

4

Tina

Jul 6, 2024

·

Stayed 1 night

The place was very nice,bed was very comfortable. The reason we picked this place though was for breakfast and it was not a good choice,the sausage didnt look done,the eggs looked horrible,not much of a choice for kids.it was a nice place,would recommended but get breakfast at mcds.. and the people in the next room their dog barked all the time.

10

Sara

Mar 22, 2025

·

Stayed 2 nights

We needed to head to the area pretty last minute for a couple days. I like researching hotels for a bit before I go somewhere but didn’t have the opportunity this time. Thankfully we made a great decision by choosing to stay here! The outside of the hotel was charming and the inside gave indications that the hotel was either new or just renovated. Either way we were super pleased with the condition of the hotel and the room. The room was super spacious with a full kitchenette! If we came back to the area again we would hands down choose to stay here.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly, helpful, and professional. A few report service hiccups such as reservation or billing confusion, a rude interaction, key card issues, and unclear housekeeping frequency.

Related guest reviews

10

Lal

May 31, 2023

·

Stayed 1 night

Let me start by saying overall, everything was good. Place was very neat and clean.Perfectly designed clean, cozy rooms. Staffs were very professional and helpful. Very convenient target and many other shopping centers just around the corner. I would definitely recommend this beautiful place to anyone traveling with family or friends.

10

Cynthia

Oct 15, 2024

·

Stayed 3 nights

Staff was kind, understanding and helpful

10

Shelley

May 26, 2023

·

Stayed 6 nights

Staff were friendly and attentive

8

Patrina

Nov 29, 2025

·

Stayed 3 nights

Staff was very friendly, especially. Oanh the receptionist. She helped us out a great deal. Room was clean, comfortable and had everything we needed. Breakfast actually had meat. The only thing was the elevator was out all weekend. We could not come and go as much.

10

Randall

Dec 29, 2024

·

Stayed 6 nights

Really great stay! Mattress will need to be replaced before long. Employees were outstanding, a credit to your company!

10

chris

Jun 21, 2025

·

Stayed 2 nights

Property was clean and the staff were friendly. The room was large.

8

James

Jun 15, 2025

·

Stayed 1 night

Horrible. Check in did not show I had two rooms. Finally figured it out as the local system had two different reservations while hotels .com where I booked was one reservation for two rooms. System ran multiple pending for incidentals. The rooms were prepaid through hotels.com but one room was showing prepaid the other was being charged pending against my credit card. After no resolution at chec In and later that night I was asked to see the manager the next day. The next day after much discussion and a call by the manager to hotels.com I was assured there would be no charges to my card as the charges were in fact prepaid I will monitor my CC to be sure and I will never use hotels.com again.

10

Tracy

Jan 19, 2024

·

Stayed 1 night

We stayed at this hotel on a business trip and let me just say it was absolutely fantastic. The staff was very friendly. The rooms were clean and the breakfast was great. We only had one issue which was with the key cards havinga hard time sometimes opening the room door. Everything else was fantastic and we definitely intend on returning.

2

RONATA

Jul 4, 2023

·

Stayed 3 nights

During my 3 night 4 the day stay. Housekeeper was never done although I was told that they do housekeeping every two days. breakfast was horrible for the amount of money paid. Everything was prepackaged. The pool was not cleaned at all during my stay. Garbage cans we’re running over. Jay at the 1st desk was rude as hell….with his sweet self.

10

Alvin Adams

Jun 13, 2025

·

Stayed 2 nights

The property was very clean and staff very helpful

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AI-generated summary based on recent guest reviews

Location

Reviewers highlight a central, in-town location close to shopping and restaurants, with some noting the area feels safe. Walkability to nearby stores is mentioned.

Related guest reviews

8

Melissa

Nov 15, 2023

·

Stayed 2 nights

We loved the room. So nice to have a little studio with a couch and kitchen. The front desk staff were really nice and we liked having a free breakfast. Just skip the coffee. The location is right in town by lots of shopping and restaurants. You could walk to Target and Books a Million!

10

David

Oct 8, 2023

·

Stayed 4 nights

safe, quite, clean, staff

10

talise

Jul 10, 2024

·

Stayed 2 nights

great and clean. we loved the area and felt very safe and family friendly

10

alicia

Jan 22, 2024

·

Stayed 1 night

Small rooms, parking tight, but the rooms were comfortable, location was good close to shopping and restaurants. Also the little kitchenette in room was handy.

10

Corey

Jun 23, 2025

·

Stayed 2 nights

It was a comfortable stay..The entire place was clean and quiet.It is centrally located The only discrepancy I observed was that the bathroom door in my room did not secure properly.It seems that the door needs adjusting.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: some enjoyed it, while others found it understaffed, limited, or low quality; coffee options were criticized. Overall food details beyond breakfast are scarce.

Related guest reviews

8

Melissa

Nov 15, 2023

·

Stayed 2 nights

We loved the room. So nice to have a little studio with a couch and kitchen. The front desk staff were really nice and we liked having a free breakfast. Just skip the coffee. The location is right in town by lots of shopping and restaurants. You could walk to Target and Books a Million!

10

Happy

Sep 21, 2024

·

Stayed 1 night

The only complaint I have is the coffee station could have had more options but it was a great place to stay and very clean.

4

Joel mora

Jul 6, 2023

·

Stayed 6 nights

first elevator didn't work for two days. our room was on the 3rd floor. We stay for 6 days. I haven't been service room until 3 day. they didn't change the rblankets just cleaned but. or change blankets. breakfast okay

8

Patrina

Nov 29, 2025

·

Stayed 3 nights

Staff was very friendly, especially. Oanh the receptionist. She helped us out a great deal. Room was clean, comfortable and had everything we needed. Breakfast actually had meat. The only thing was the elevator was out all weekend. We could not come and go as much.

6

Cindy L

Jun 23, 2025

·

Stayed 3 nights

Was under staffed for breakfast, ran out of food

10

Tracy

Jan 19, 2024

·

Stayed 1 night

We stayed at this hotel on a business trip and let me just say it was absolutely fantastic. The staff was very friendly. The rooms were clean and the breakfast was great. We only had one issue which was with the key cards havinga hard time sometimes opening the room door. Everything else was fantastic and we definitely intend on returning.

2

RONATA

Jul 4, 2023

·

Stayed 3 nights

During my 3 night 4 the day stay. Housekeeper was never done although I was told that they do housekeeping every two days. breakfast was horrible for the amount of money paid. Everything was prepackaged. The pool was not cleaned at all during my stay. Garbage cans we’re running over. Jay at the 1st desk was rude as hell….with his sweet self.

4

Tina

Jul 6, 2024

·

Stayed 1 night

The place was very nice,bed was very comfortable. The reason we picked this place though was for breakfast and it was not a good choice,the sausage didnt look done,the eggs looked horrible,not much of a choice for kids.it was a nice place,would recommended but get breakfast at mcds.. and the people in the next room their dog barked all the time.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $120	17 $109	18 $120	19 $121
20 $97	21 $98	22 $100	23 $100	24 $101	25 $121	26 $116
27 $99	28 $101	29 $97	30 $100

Su	Mo	Tu	We	Th	Fr	Sa
				1 $101	2 $111	3 $111
4 $101	5 $99	6 $101	7 $101	8 $98	9 $112	10 $114
11 $101	12 $101	13 $102	14 $100	15 $101	16 $105	17 $114
18 $103	19 $102	20 $102	21 $102	22 $102	23 $112	24 $111
25 $102	26 $102	27 $108	28 $102	29 $102	30 $110	31 $110

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About this property

Location

Room options

Suite, 1 Queen Bed with Sofa Bed

Studio, 1 Queen Bed with Sofa Bed

Studio, 1 Queen Bed with Sofa Bed (Mobility Accessible, Tub)

Studio

Studio, 1 Queen Bed with Sofa Bed (Mobility Accessible, Roll-In Shower)

Studio, 1 Queen Bed with Sofa Bed (Mobility Hearing Access, Roll-In Shower)

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about TownePlace Suites by Marriott Panama City

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Prices for upcoming dates