Aspen Hotel Rogers Formerly Americ inn

Parking was great spacious

First let me say, this was the worst $165/night hotel ever. In Hotels. com it said there were 2 pools, wrong, 1 tiny pool We were locked out of our room twice and when we came back for our 2nd night at 5 pm, they still hadn't cleaned it!! The only operating ice maker was on the far side of the hotel. all in all, a very poor experience with no offer to compensate us for the problems we had.

Overall stay was a positive experience. The pool area was very nice and clean. There was no one at the front desk from at 8 pm when we checked in had to push a find a phone button. When we had breakfast at 9 am noticed that it was the same condition to check out no one was at the front desk again. Breakfast was nothing spectacular, cereal yogurt, muffins, bread, and eggs.

Hot tub was under repair. Pool was wonderful.

breakfast is carb heavy including the hot portion of biscuits & gravy, cold boiled eggs, sediment on the bottom of the pool, clean room, clean bedding

The staff members are friendly and efficient. The facility is dated and needs improvement. Overall all, good for the price.

My second time here. Not because I had to, I like it here. My only word of advice is bring your own pool towel & you will be OK. There must have been a 100 kids in there b4 adult time. lol. we went there when the kids were gone & it was amazingly clean in there. The hot tub was hot. The top button turns it on..

Non-pretentious and friendly staff. If you’re looking for an average hotel that doesn’t cost 300+ a night, I would recommend this one. Close to Cabela’s, easy parking, decent pool and hot tub. Standard continental breakfast. I would stay there again.

Hotel was very nice! The staff were kind and made check in easy after a long day. The breakfest bar was okay but the room and pool were nice! The area is pretty quiet which we loved!

Driver passing through. Was looking for a hotel that could accommodate parking for a large vehicle and found this hotel. It will accommodate uhuals, truck with trailers less than 40 feet combined. However no semis. The front desk associates were very polite. Rooms are clean and beds are comfortable. Very quiet hotel and I stay in them a lot but this place took the win even against the holiday inn. Very affordable and worth every penny. Best sleep I’ve had since been out here on the road. I would definitely recommend.

Clean, comfortable bed, quiet

We booked this room specifically for the in-room jacuzzi. The night we arrived, only the jets on one side of the jacuzzi worked. When we attempted to use the tub again in the morning, the jets didn't work at all. There were a lot of tiny dead bugs on the floor next to the jacuzzi tub and a couple inside the tub. We felt the need to wipe down the inside of the tub before we used it. There was also a bottle from previous guests, that had exploded in the freezer portion of the mini-fridge in our room. It didn't seem like the room had been cleaned very well before we arrived. We informed the front desk of these concerns on our departure. The gal working the desk said we should have come to them and they would have helped with the jacuzzi (which was noted on the tub instructions in the room as well), but if this is an amenity they are offering to their guests, then the jacuzzi should be in working order without the expectation that we'll need to have the staff enter our room during our stay, to attempt to get the tub working properly. After we informed them of the jacuzzi issue, the bugs, and the exploded bottle, they just gave us an awkward apology. Between the note on the instructions and the comment from the gal at the desk, I get the feeling they were already aware of the issue with the tub. They didn't offer a discount or anything to rectify the uncleanliness of the room or the dysfunctional tub. We will likely book elsewhere in the future.

I normally don’t write reviews, but upon initial approach there were numerous people standing around the hotel outside which seemed sketchy. When entering the room it smelled awful (rm 119), there was a left over used conditioner bottle indicating the shower was not cleaned, the whole carpet was wet and muggy, there was dust all over the furniture and the coffee basket was not refilled. The room overall gave the feeling of not at all being thoroughly cleaned. I took pictures of all this. While attempting to enjoy the pool, there were sketchy men coming in the pool area and around the windows looking in. After all this, the staff seemed friendly and helpful, breakfast was great but not maintained quick enough. The staff seemed to take frequent smoke breaks. This stay could have been better had we had an actual clean room. I have worked as a hotel maid and can tell this is not the case. I hate to give a bad review, but this could have been avoided.

The room was very dirty. There were long black hairs all over the place, the floor was greasy and had a slippery residue on it, the defunct radiator had years of dirt and grime on it, the A/C unit was deafening but didn’t cool or dry out the humid room, which smelled, and it also was full of mold. The shower was very moldy, and the toilet seat was held on with a twist tie. There were missing pieces of molding, and the internet box was hanging out of a hole in the wall.

This was, hands-down, the most disgusting hotel that I have ever stayed at in 40 years. The room we booked was a double suite with an extra rollaway bed. We were put in a small room with two double beds, not a suite, and no rollaway bed. Fine. But the entire room REEKED of mold and mildew so strong that we couldn't breathe. Everything in the room was SOAKING WET--beds, bedding, carpet, toilet paper. We requested a different room, which we did get, but it still was not the double suite that we booked. And the new room was still damp! It wasn't soaking wet, but damp...and covered in mold on the lampshades, ceiling, walls, floor. Bathroom was filthy. We were so horrified and grossed out. I will be calling a health inspector to the property. It needs to be shut down immediately. I would strongly suggest that Expedia remove this hotel from your website. It is a serious health violation. And the front desk staff knows it! They acknowledged that the manager won't do anything about it! Unbelievable!

breakfast is carb heavy including the hot portion of biscuits & gravy, cold boiled eggs, sediment on the bottom of the pool, clean room, clean bedding

If you want bed bug bites and like the smell of stale cigarette smoke, stay here!

Room smells musty.

Driver passing through. Was looking for a hotel that could accommodate parking for a large vehicle and found this hotel. It will accommodate uhuals, truck with trailers less than 40 feet combined. However no semis. The front desk associates were very polite. Rooms are clean and beds are comfortable. Very quiet hotel and I stay in them a lot but this place took the win even against the holiday inn. Very affordable and worth every penny. Best sleep I’ve had since been out here on the road. I would definitely recommend.

Overall not bad, but we reserved a suite for the night and whole room was generally clean there was definitely an odor. Didn’t complain, just dealt with it

Check-in was easy, bed was comfortable with comfortable linens, but room smelled like old smoke. Breakfast was subpar with eggs and sausage depleted by eight in the morning and not restocked.

Clean, comfortable bed, quiet

I was just underwhelmed with the place. It needs some serious updating: carpet, room decor, over-all appearance. There was an odd smell in the hallway, could not identify it but it was not pleasant. Did not swim or have breakfast.

Bed was comfy.

This property was rated 10 and as a result we booked it … this is sooo far from a 10. This site is a 3 at best. The facility is run down, plumbing fixtures are old, furniture is worn and dirty. The overall vibe from this site was sketchy. We were awaken at 3 AM by the police at a neighbours door. This is a terrible location, that shouldn’t even be part of Expedia’s offering. Makes me really rethink my future bookings with Expedia.

The room was very dirty. There were long black hairs all over the place, the floor was greasy and had a slippery residue on it, the defunct radiator had years of dirt and grime on it, the A/C unit was deafening but didn’t cool or dry out the humid room, which smelled, and it also was full of mold. The shower was very moldy, and the toilet seat was held on with a twist tie. There were missing pieces of molding, and the internet box was hanging out of a hole in the wall.

The staff members are friendly and efficient. The facility is dated and needs improvement. Overall all, good for the price.

The air conditioner did not work in our room the first night. There were no other rooms available. It was miserable. The bathtub didn’t drain and the toilet was not clean. The next day the staff was very nice and offered us another room. There are no elevators so it was a big task moving everything as we had two small children. The second night the room was very comfortable.

10 minute wait at the front desk by myself. Bathroom is almost too small to move in. Drain in the shower and sink both really slow, like standing water to your ankles slow, and morning staff didn’t know how to do a check out.

Driver passing through. Was looking for a hotel that could accommodate parking for a large vehicle and found this hotel. It will accommodate uhuals, truck with trailers less than 40 feet combined. However no semis. The front desk associates were very polite. Rooms are clean and beds are comfortable. Very quiet hotel and I stay in them a lot but this place took the win even against the holiday inn. Very affordable and worth every penny. Best sleep I’ve had since been out here on the road. I would definitely recommend.

First let me say, this was the worst $165/night hotel ever. In Hotels. com it said there were 2 pools, wrong, 1 tiny pool We were locked out of our room twice and when we came back for our 2nd night at 5 pm, they still hadn't cleaned it!! The only operating ice maker was on the far side of the hotel. all in all, a very poor experience with no offer to compensate us for the problems we had.

Brown dirty water coming from sink. No wash clothes in room and I had a 2 room suite… I told the lady at front desk about the brown water and she said “oh?”

Overall stay was a positive experience. The pool area was very nice and clean. There was no one at the front desk from at 8 pm when we checked in had to push a find a phone button. When we had breakfast at 9 am noticed that it was the same condition to check out no one was at the front desk again. Breakfast was nothing spectacular, cereal yogurt, muffins, bread, and eggs.

The Aspen staff is always delightful, the rooms aren’t the fanciest but they’ve always been great options for the price and availability.

The staff members are friendly and efficient. The facility is dated and needs improvement. Overall all, good for the price.

Non-pretentious and friendly staff. If you’re looking for an average hotel that doesn’t cost 300+ a night, I would recommend this one. Close to Cabela’s, easy parking, decent pool and hot tub. Standard continental breakfast. I would stay there again.

Hotel was very nice! The staff were kind and made check in easy after a long day. The breakfest bar was okay but the room and pool were nice! The area is pretty quiet which we loved!

The air conditioner did not work in our room the first night. There were no other rooms available. It was miserable. The bathtub didn’t drain and the toilet was not clean. The next day the staff was very nice and offered us another room. There are no elevators so it was a big task moving everything as we had two small children. The second night the room was very comfortable.

10 minute wait at the front desk by myself. Bathroom is almost too small to move in. Drain in the shower and sink both really slow, like standing water to your ankles slow, and morning staff didn’t know how to do a check out.

Driver passing through. Was looking for a hotel that could accommodate parking for a large vehicle and found this hotel. It will accommodate uhuals, truck with trailers less than 40 feet combined. However no semis. The front desk associates were very polite. Rooms are clean and beds are comfortable. Very quiet hotel and I stay in them a lot but this place took the win even against the holiday inn. Very affordable and worth every penny. Best sleep I’ve had since been out here on the road. I would definitely recommend.

Clean, comfortable bed, quiet

I normally don’t write reviews, but upon initial approach there were numerous people standing around the hotel outside which seemed sketchy. When entering the room it smelled awful (rm 119), there was a left over used conditioner bottle indicating the shower was not cleaned, the whole carpet was wet and muggy, there was dust all over the furniture and the coffee basket was not refilled. The room overall gave the feeling of not at all being thoroughly cleaned. I took pictures of all this. While attempting to enjoy the pool, there were sketchy men coming in the pool area and around the windows looking in. After all this, the staff seemed friendly and helpful, breakfast was great but not maintained quick enough. The staff seemed to take frequent smoke breaks. This stay could have been better had we had an actual clean room. I have worked as a hotel maid and can tell this is not the case. I hate to give a bad review, but this could have been avoided.

This property was rated 10 and as a result we booked it … this is sooo far from a 10. This site is a 3 at best. The facility is run down, plumbing fixtures are old, furniture is worn and dirty. The overall vibe from this site was sketchy. We were awaken at 3 AM by the police at a neighbours door. This is a terrible location, that shouldn’t even be part of Expedia’s offering. Makes me really rethink my future bookings with Expedia.

Non-pretentious and friendly staff. If you’re looking for an average hotel that doesn’t cost 300+ a night, I would recommend this one. Close to Cabela’s, easy parking, decent pool and hot tub. Standard continental breakfast. I would stay there again.

Hotel was very nice! The staff were kind and made check in easy after a long day. The breakfest bar was okay but the room and pool were nice! The area is pretty quiet which we loved!

Driver passing through. Was looking for a hotel that could accommodate parking for a large vehicle and found this hotel. It will accommodate uhuals, truck with trailers less than 40 feet combined. However no semis. The front desk associates were very polite. Rooms are clean and beds are comfortable. Very quiet hotel and I stay in them a lot but this place took the win even against the holiday inn. Very affordable and worth every penny. Best sleep I’ve had since been out here on the road. I would definitely recommend.

Check-in was easy, bed was comfortable with comfortable linens, but room smelled like old smoke. Breakfast was subpar with eggs and sausage depleted by eight in the morning and not restocked.

I normally don’t write reviews, but upon initial approach there were numerous people standing around the hotel outside which seemed sketchy. When entering the room it smelled awful (rm 119), there was a left over used conditioner bottle indicating the shower was not cleaned, the whole carpet was wet and muggy, there was dust all over the furniture and the coffee basket was not refilled. The room overall gave the feeling of not at all being thoroughly cleaned. I took pictures of all this. While attempting to enjoy the pool, there were sketchy men coming in the pool area and around the windows looking in. After all this, the staff seemed friendly and helpful, breakfast was great but not maintained quick enough. The staff seemed to take frequent smoke breaks. This stay could have been better had we had an actual clean room. I have worked as a hotel maid and can tell this is not the case. I hate to give a bad review, but this could have been avoided.

Overall stay was a positive experience. The pool area was very nice and clean. There was no one at the front desk from at 8 pm when we checked in had to push a find a phone button. When we had breakfast at 9 am noticed that it was the same condition to check out no one was at the front desk again. Breakfast was nothing spectacular, cereal yogurt, muffins, bread, and eggs.

breakfast is carb heavy including the hot portion of biscuits & gravy, cold boiled eggs, sediment on the bottom of the pool, clean room, clean bedding

Non-pretentious and friendly staff. If you’re looking for an average hotel that doesn’t cost 300+ a night, I would recommend this one. Close to Cabela’s, easy parking, decent pool and hot tub. Standard continental breakfast. I would stay there again.

It was relaxing. Went in for breakfast at 9 am nit much left, dont they refill items?

Hotel was very nice! The staff were kind and made check in easy after a long day. The breakfest bar was okay but the room and pool were nice! The area is pretty quiet which we loved!