Fredrick's Hotel & Spa
$129
/ night
Avg. for September
Select dates to see prices and availability
$129
/ night
Avg. for September
Monthly average prices
Nightly prices at Fredrick's Hotel & Spa average $102 in April, the cheapest month, and $134 in June, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $106 |
| February | $113 |
| March | $111 |
| April | $102 |
| May | $115 |
| June | $134 |
| July | $127 |
| August | $122 |
| September | $129 |
| October | $117 |
| November | $117 |
| December | $112 |
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Sep · $129
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Most expensive: June (~$134)
Cheapest: April (~$102)
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as a health club and an outdoor pool. Additi...
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as a health club and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Maidenhead? This hotel has 1453 square feet (135 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.
Dining
Enjoy a satisfying meal at Fredericks serving guests of Fredrick's Hotel Restaurant & Spa. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. English breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 34 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Location
Located in Maidenhead, Fredrick's Hotel Restaurant & Spa is in the suburbs, within a 15-minute drive of Bird Hills Golf Centre and Windsor Racecourse. This golf hotel is 8.2 mi (13.2 km) from Eton College and 8.3 mi (13.4 km) from Stanlake Park Wine Estate.
What's nearby
Maidenhead Heritage Centre(0.9 miles)
River Thames(1.6 miles)
Maidenhead Railway Bridge (Maidenhead Viaduct)(1.9 miles)
Thames Path(2.6 miles)
Bray Marina(3 miles)
Stanley Spencer Art Gallery(4.3 miles)
Bird Hills Golf Centre(5.2 miles)
Cliveden House(5.6 miles)
National Trust Cliveden(5.7 miles)
Bisham Abbey(5.8 miles)
Hedsor House(6 miles)
Windsor Racecourse(6.1 miles)
Higginson Park(6.5 miles)
Dorney Court(6.6 miles)
Dorney Lake(7.8 miles)
Heathrow Airport (LHR)(15.6 miles)
Farnborough (FAB)(35.5 miles)
Luton Airport (LTN)(44 miles)
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Room Service
Housekeeping
Location
Shoppenhangers Road, Maidenhead, England, United Kingdom
Maidenhead Heritage Centre (0.9 miles)
River Thames (1.6 miles)
Maidenhead Railway Bridge (Maidenhead Viaduct) (1.9 miles)
Thames Path (2.6 miles)
Bray Marina (3 miles)
Stanley Spencer Art Gallery (4.3 miles)
Guest reviews
6.6
Pleasant
Based on 705 verified reviews
Who stays here?
Business
18%
Couple
47%
Family
14%
Group
16%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
Across reviews of Fredrick's Hotel & Spa, guests frequently praise friendly, accommodating staff and a convenient location near the train station, while noting dated rooms and facilities and mixed cleanliness that can detract from comfort.
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What guests think
Across reviews of Fredrick's Hotel & Spa, guests frequently praise friendly, accommodating staff and a convenient location near the train station, while noting dated rooms and facilities and mixed cleanliness that can detract from comfort.
The spa and pools divide opinion: some guests enjoy the heated outdoor pool, but others report closures, limited complimentary hours, broken features, and very hot water during warm weather. Breakfast is often praised, yet dining overall varies with occasional slow service, restricted opening, or disappointing meals. Rooms are frequently spacious, but comfort can be affected by ineffective air conditioning or heating and sometimes weak Wi‑Fi. Expect warm service with uneven upkeep.
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AI-generated summary based on recent guest reviews
Facilities
Spa and pools receive mixed feedback: some guests enjoy the heated outdoor pool, while others report closures, limited complimentary hours, very hot water in warm weather, and broken or worn features needing repair. Bar service can be patchy; no EV charging; gym opens late.
Related guest reviews
10
Thomas
Dec 4, 2025
·
Stayed 2 nights
Staff were fantastic especially Al in the spa and the waitress serving breakfast both mornings. Room was very clean. Loved the heated outdoor pool. Breakfast was delicious especially the cooked breakfast.
Staff were fantastic especially Al in the spa and the waitress serving breakfast both mornings. Room was very clean. Loved the heated outdoor pool. Breakfast was delicious especially the cooked breakfast.
8
Stew
Apr 20, 2025
·
Stayed 2 nights
Art decko style, great staff. No ev charging! Very annoying to have to go to Waitrose for 1.5 hours and stay in the car, instead of being at the hotel...
Art decko style, great staff. No ev charging! Very annoying to have to go to Waitrose for 1.5 hours and stay in the car, instead of being at the hotel...
6
Dave
Jul 2, 2025
·
Stayed 1 night
Waited ages to check in and thats the main problem the lack of staff. 35 degrees and the pool is boiling hot, whats the point in that? Tired room with no AC. Breakfast was good
Waited ages to check in and thats the main problem the lack of staff. 35 degrees and the pool is boiling hot, whats the point in that? Tired room with no AC. Breakfast was good
10
john
May 27, 2024
·
Stayed 2 nights
Booked for a visit to the Royal Windsor Horse Show 10 minute walk from the train station, excellent staff nice relaxed vibe . Unfortunately the swimming pool was closed for refurbishment but was advised of this before my arrival
Booked for a visit to the Royal Windsor Horse Show 10 minute walk from the train station, excellent staff nice relaxed vibe . Unfortunately the swimming pool was closed for refurbishment but was advised of this before my arrival
6
David
Jul 12, 2024
·
Stayed 4 nights
Reception staff very friendly especially the lady working the late shift. 4 night business stay, bed was massive and very comfy and room was passably clean. The whole place could do with modernization. Gym does not open till 9am which is daft as when staying on business you need to be at work by then. Sauna, steam room and pool was nice and a bonus to have the use of. Breakfast service was painfully slow, 3 of the 4 days it was a menu service which took ages to come out. Other day was a buffet style set up and the food was warm rather than hot. On balance I will stay again provided the price per night is not over £110 inc breakfast for a double room.
Reception staff very friendly especially the lady working the late shift. 4 night business stay, bed was massive and very comfy and room was passably clean. The whole place could do with modernization. Gym does not open till 9am which is daft as when staying on business you need to be at work by then. Sauna, steam room and pool was nice and a bonus to have the use of. Breakfast service was painfully slow, 3 of the 4 days it was a menu service which took ages to come out. Other day was a buffet style set up and the food was warm rather than hot. On balance I will stay again provided the price per night is not over £110 inc breakfast for a double room.
8
Heidi
Dec 31, 2025
·
Stayed 4 nights
Overall stay was good, very polite service, we feel the hotel needs updating , certain areas also need more attention with cleaning , bar was not attended fully and the draft beer was off , considering the price for beverages, but overall very good .
Overall stay was good, very polite service, we feel the hotel needs updating , certain areas also need more attention with cleaning , bar was not attended fully and the draft beer was off , considering the price for beverages, but overall very good .
4
Daniel
Nov 12, 2023
·
Stayed 1 night
Hotel Ok but booked for spa facilities and very disappointed to be told they are only complimentary 5pm-8pm and a significant extra charge to use in the morning of our stay. Never experienced this anywhere else.
Hotel Ok but booked for spa facilities and very disappointed to be told they are only complimentary 5pm-8pm and a significant extra charge to use in the morning of our stay. Never experienced this anywhere else.
2
Christopher
Aug 10, 2025
·
Stayed 1 night
Booked this as the spa with indoor/outdoor pool looked fantastic - it wasn’t. Very disappointing - the spa closed at 8pm. The pool has odd glass doors inside the pool you have to push a switch to open, then the pool outside was ridiculously hot, like swimming in bath tub! Shower in changing room full of timescale. Fixtures and furnishings straight out of the 80’s, all needs upgrading. Steam room was off. First room I was offered smelt musty, changed room - hairs in the bath, bath dirty, room was tired and needed refurb. Miss matched lampshades, tired furniture. When I checked in, I thought the hotel was closed with hardly anyone staying. Restaurant not open, nowhere within walking distance to eat. Breakfast was the only good point.
Booked this as the spa with indoor/outdoor pool looked fantastic - it wasn’t. Very disappointing - the spa closed at 8pm. The pool has odd glass doors inside the pool you have to push a switch to open, then the pool outside was ridiculously hot, like swimming in bath tub! Shower in changing room full of timescale. Fixtures and furnishings straight out of the 80’s, all needs upgrading. Steam room was off. First room I was offered smelt musty, changed room - hairs in the bath, bath dirty, room was tired and needed refurb. Miss matched lampshades, tired furniture. When I checked in, I thought the hotel was closed with hardly anyone staying. Restaurant not open, nowhere within walking distance to eat. Breakfast was the only good point.
2
Amanda
Jul 8, 2025
·
Stayed 2 nights
I would not recommend staying at this property unless you fancy staying in a real Fawlty Towers hotel. (That would have been better to be fair) Our room, President Suite, which advertises "seperate sitting area, seperate dining area" was actually a single chair and a coffee table. There was a cupboard "guest valet" nothing inside. The room was full of cobwebs. In the room was A/C however it did not work. In the bathroom there was a leaking tap we could hear dripping all night. Apparently there was no maintenance person because they didnt have one. Sticking out of the wall in the bath/shower were 2 metal rods which we believe were the bare workings of the dripping bath tap. Dangerous to say the least. The spa area some showers were not working. Some tiles fallen on the floor. Towels on the floor to stop slipping presumably where most places use mats. Steam room didnt smell the best. Sauna missing slats some rotten. The in pool glass doors seperating inside pool /outside pool didnt look like theyd been cleaned in a long time. The buttons for working the jacuzzi bubbles were not working. One was hanging off. Missing tiles leaving sharp edges. Outside the wooden pergola was in a state of disrepair. The patio area was a tripping hazard in places. Just near reception was a champagne bucket with towels around it in the middle of the floor catching water dripping from the ceiling. No warning sign. I could go on but ran out of space. One word to describe this hotel, Deplorable!
I would not recommend staying at this property unless you fancy staying in a real Fawlty Towers hotel. (That would have been better to be fair) Our room, President Suite, which advertises "seperate sitting area, seperate dining area" was actually a single chair and a coffee table. There was a cupboard "guest valet" nothing inside. The room was full of cobwebs. In the room was A/C however it did not work. In the bathroom there was a leaking tap we could hear dripping all night. Apparently there was no maintenance person because they didnt have one. Sticking out of the wall in the bath/shower were 2 metal rods which we believe were the bare workings of the dripping bath tap. Dangerous to say the least. The spa area some showers were not working. Some tiles fallen on the floor. Towels on the floor to stop slipping presumably where most places use mats. Steam room didnt smell the best. Sauna missing slats some rotten. The in pool glass doors seperating inside pool /outside pool didnt look like theyd been cleaned in a long time. The buttons for working the jacuzzi bubbles were not working. One was hanging off. Missing tiles leaving sharp edges. Outside the wooden pergola was in a state of disrepair. The patio area was a tripping hazard in places. Just near reception was a champagne bucket with towels around it in the middle of the floor catching water dripping from the ceiling. No warning sign. I could go on but ran out of space. One word to describe this hotel, Deplorable!
8
Angela
Sep 10, 2023
·
Stayed 2 nights
The property was clean and the breakfast was good. On the Saturday they let you choose a breakfast option but on Sunday it is breakfast buffet and self service. The staff are very friendly. I was very disappointed that the pool was only complimentary for guests to use from 5pm to 8pm. Before 5pm, you have to pay to use the pool. The room AC didn't cool the room but they provide a fan to help on warm days. The property is a 10 min walk to the train station and a 15 min walk to the town center.
The property was clean and the breakfast was good. On the Saturday they let you choose a breakfast option but on Sunday it is breakfast buffet and self service. The staff are very friendly. I was very disappointed that the pool was only complimentary for guests to use from 5pm to 8pm. Before 5pm, you have to pay to use the pool. The room AC didn't cool the room but they provide a fan to help on warm days. The property is a 10 min walk to the train station and a 15 min walk to the town center.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent: several reviews mention dusty or dirty rooms and bathrooms, cobwebs, stained carpets or bedding, limescale, and poor upkeep. Others found rooms clean, so standards vary.
Related guest reviews
2
Nichola
Aug 24, 2024
·
Stayed 1 night
We arrived at the hotel At 11.40 pm was given a room, we had just unpacked and they came and knocked on our door and moved us to another room as the water apparantly didn’t work in this room? We went up to room 8 our new room showered which was terrible and got straight into bed. When we woke up and got out of bed we found that the sheet and inside duvet cover was stained with old blood. We complained when we left and they refunded our money . I would like the rest of my money refunded by you please
We arrived at the hotel At 11.40 pm was given a room, we had just unpacked and they came and knocked on our door and moved us to another room as the water apparantly didn’t work in this room? We went up to room 8 our new room showered which was terrible and got straight into bed. When we woke up and got out of bed we found that the sheet and inside duvet cover was stained with old blood. We complained when we left and they refunded our money . I would like the rest of my money refunded by you please
2
gavin
Oct 6, 2025
·
Stayed 2 nights
Dirty room, shower had more timescale than a council estates kettle, appalling customer support, fire alarm blaring continuously all night, I was told to go to my room or leave if I didn't like it after complaining and now been refused a refund after this unfortunate event and disgusting attitude towards myself. I do not recommend this hotel in any way, I'd rather have slept in a bush full of thorns than stay at this hotel again.
Dirty room, shower had more timescale than a council estates kettle, appalling customer support, fire alarm blaring continuously all night, I was told to go to my room or leave if I didn't like it after complaining and now been refused a refund after this unfortunate event and disgusting attitude towards myself. I do not recommend this hotel in any way, I'd rather have slept in a bush full of thorns than stay at this hotel again.
6
Justine
Sep 7, 2025
·
Stayed 1 night
My stay was fine, nothing stand out awful. I would say that the hotel room was tired and tatty. Wallpaper peeling, stained carpet, dusty and the taps hadn’t been polished in a long time. I gave them a quick buff with a towel and all the watermarks came off. Hotels please train your staff not to say your room number out loud when checking people in. This is a safe guarding issue and an easy fit.
My stay was fine, nothing stand out awful. I would say that the hotel room was tired and tatty. Wallpaper peeling, stained carpet, dusty and the taps hadn’t been polished in a long time. I gave them a quick buff with a towel and all the watermarks came off. Hotels please train your staff not to say your room number out loud when checking people in. This is a safe guarding issue and an easy fit.
2
Richard
Feb 27, 2023
·
Stayed 1 night
Hotel in a poor state of repair - nothing like the photos presented in the profile. Areas of the room were chipped & broken and poorly cleaned. The spa areas as well were in dire need of restoration - form the photos implies it is a 4 star property but the bathrooms particularly bad state and the shower hardly working. Electric heaters everywhere. For the price paid was extorsion to only see the true state once we had arrived and had been for 'luxury' weekend away...... Very angry & disappointed
Hotel in a poor state of repair - nothing like the photos presented in the profile. Areas of the room were chipped & broken and poorly cleaned. The spa areas as well were in dire need of restoration - form the photos implies it is a 4 star property but the bathrooms particularly bad state and the shower hardly working. Electric heaters everywhere. For the price paid was extorsion to only see the true state once we had arrived and had been for 'luxury' weekend away...... Very angry & disappointed
6
stuart
Dec 28, 2023
·
Stayed 1 night
well priced for the area, but unclean and run down.
well priced for the area, but unclean and run down.
2
Christopher
Aug 10, 2025
·
Stayed 1 night
Booked this as the spa with indoor/outdoor pool looked fantastic - it wasn’t. Very disappointing - the spa closed at 8pm. The pool has odd glass doors inside the pool you have to push a switch to open, then the pool outside was ridiculously hot, like swimming in bath tub! Shower in changing room full of timescale. Fixtures and furnishings straight out of the 80’s, all needs upgrading. Steam room was off. First room I was offered smelt musty, changed room - hairs in the bath, bath dirty, room was tired and needed refurb. Miss matched lampshades, tired furniture. When I checked in, I thought the hotel was closed with hardly anyone staying. Restaurant not open, nowhere within walking distance to eat. Breakfast was the only good point.
Booked this as the spa with indoor/outdoor pool looked fantastic - it wasn’t. Very disappointing - the spa closed at 8pm. The pool has odd glass doors inside the pool you have to push a switch to open, then the pool outside was ridiculously hot, like swimming in bath tub! Shower in changing room full of timescale. Fixtures and furnishings straight out of the 80’s, all needs upgrading. Steam room was off. First room I was offered smelt musty, changed room - hairs in the bath, bath dirty, room was tired and needed refurb. Miss matched lampshades, tired furniture. When I checked in, I thought the hotel was closed with hardly anyone staying. Restaurant not open, nowhere within walking distance to eat. Breakfast was the only good point.
4
Ian
May 15, 2025
·
Stayed 1 night
Room was dated especially bathroom. Cobwebs in bathroom and not clean. Waited ages to be served for evening meal and breakfast. Not surprised as only one member of staff on. Breakfast was cold. Poor selection. Brown bananas. Paid nearly £150 and would expect a lot better for that. On a positive the pool/spa was good but overall a really poor stay
Room was dated especially bathroom. Cobwebs in bathroom and not clean. Waited ages to be served for evening meal and breakfast. Not surprised as only one member of staff on. Breakfast was cold. Poor selection. Brown bananas. Paid nearly £150 and would expect a lot better for that. On a positive the pool/spa was good but overall a really poor stay
4
Robert
Jan 5, 2023
·
Stayed 5 nights
Faulty Towers II is what we now call Frederick\'s . No question this hotel once had a glorious past. We stayed there over the Christmas period for 5 days in the "Bridal Suite". The hotel is poorly managed with management lacking direction and purpose. Events : upon arrival we went to our bedroom . The bed was not made and had old blankets stuffed in a cupboard , the replacement duvet had urine stains on it , carpets had not been vacuumed. After 3 days after complaining we eventually had the hallway vacuumed, however the room was never vacuumed and the sheets replaced, although a load of towels was delivered, and new cups and glass ware, which had to be returned as not properly washed. on 2 day we had no hot water and no one came by to let us know, so went to thew front desk to see if they could give us a room to shower in that had hot water. We showered in a no show room which had a Christmas bottle and puddings in it . We were told all the guests got this for Christmas , except us. Clearly no clarity in management For breakfast for the first day we were told that the chef does not do scramble eggs and the breakfasts were a 1/5. The hotel badly needs some TLC as there is a major need to use touch up paint every where. It definitely is running at a loss and I am not sure why it is still open as it looks like it is being run by an non interested administrator. At night we had to use a head torch to ensure our safety in the unlit halls. Hotels. com should de-list this hotel.
Faulty Towers II is what we now call Frederick\'s . No question this hotel once had a glorious past. We stayed there over the Christmas period for 5 days in the "Bridal Suite". The hotel is poorly managed with management lacking direction and purpose. Events : upon arrival we went to our bedroom . The bed was not made and had old blankets stuffed in a cupboard , the replacement duvet had urine stains on it , carpets had not been vacuumed. After 3 days after complaining we eventually had the hallway vacuumed, however the room was never vacuumed and the sheets replaced, although a load of towels was delivered, and new cups and glass ware, which had to be returned as not properly washed. on 2 day we had no hot water and no one came by to let us know, so went to thew front desk to see if they could give us a room to shower in that had hot water. We showered in a no show room which had a Christmas bottle and puddings in it . We were told all the guests got this for Christmas , except us. Clearly no clarity in management For breakfast for the first day we were told that the chef does not do scramble eggs and the breakfasts were a 1/5. The hotel badly needs some TLC as there is a major need to use touch up paint every where. It definitely is running at a loss and I am not sure why it is still open as it looks like it is being run by an non interested administrator. At night we had to use a head torch to ensure our safety in the unlit halls. Hotels. com should de-list this hotel.
2
Amanda
Jul 8, 2025
·
Stayed 2 nights
I would not recommend staying at this property unless you fancy staying in a real Fawlty Towers hotel. (That would have been better to be fair) Our room, President Suite, which advertises "seperate sitting area, seperate dining area" was actually a single chair and a coffee table. There was a cupboard "guest valet" nothing inside. The room was full of cobwebs. In the room was A/C however it did not work. In the bathroom there was a leaking tap we could hear dripping all night. Apparently there was no maintenance person because they didnt have one. Sticking out of the wall in the bath/shower were 2 metal rods which we believe were the bare workings of the dripping bath tap. Dangerous to say the least. The spa area some showers were not working. Some tiles fallen on the floor. Towels on the floor to stop slipping presumably where most places use mats. Steam room didnt smell the best. Sauna missing slats some rotten. The in pool glass doors seperating inside pool /outside pool didnt look like theyd been cleaned in a long time. The buttons for working the jacuzzi bubbles were not working. One was hanging off. Missing tiles leaving sharp edges. Outside the wooden pergola was in a state of disrepair. The patio area was a tripping hazard in places. Just near reception was a champagne bucket with towels around it in the middle of the floor catching water dripping from the ceiling. No warning sign. I could go on but ran out of space. One word to describe this hotel, Deplorable!
I would not recommend staying at this property unless you fancy staying in a real Fawlty Towers hotel. (That would have been better to be fair) Our room, President Suite, which advertises "seperate sitting area, seperate dining area" was actually a single chair and a coffee table. There was a cupboard "guest valet" nothing inside. The room was full of cobwebs. In the room was A/C however it did not work. In the bathroom there was a leaking tap we could hear dripping all night. Apparently there was no maintenance person because they didnt have one. Sticking out of the wall in the bath/shower were 2 metal rods which we believe were the bare workings of the dripping bath tap. Dangerous to say the least. The spa area some showers were not working. Some tiles fallen on the floor. Towels on the floor to stop slipping presumably where most places use mats. Steam room didnt smell the best. Sauna missing slats some rotten. The in pool glass doors seperating inside pool /outside pool didnt look like theyd been cleaned in a long time. The buttons for working the jacuzzi bubbles were not working. One was hanging off. Missing tiles leaving sharp edges. Outside the wooden pergola was in a state of disrepair. The patio area was a tripping hazard in places. Just near reception was a champagne bucket with towels around it in the middle of the floor catching water dripping from the ceiling. No warning sign. I could go on but ran out of space. One word to describe this hotel, Deplorable!
2
Martin
Feb 16, 2025
·
Stayed 2 nights
this hotel is very rundown. The carpets are worn to a tread. The furniture is old and not just in the room hallway stairways walls ceilings all old and marked and stained major renovation required.
this hotel is very rundown. The carpets are worn to a tread. The furniture is old and not just in the room hallway stairways walls ceilings all old and marked and stained major renovation required.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are frequently spacious, but decor and fittings feel dated. Recurring issues include ineffective air conditioning or heating, occasional broken fixtures, and sometimes weak Wi‑Fi; bed comfort varies.
Related guest reviews
6
Fiona
May 13, 2024
·
Stayed 1 night
The room was large and comfortable but very warm as there was no air conditioning. Check-in was a bit chaotic as they didn't seem to know what had been paid in advance and what hadn't. I was only able to have breakfast one day of my stay as breakfast didn't start until 8am and i had to leave before that but the breakfast was good. The biggest disappointment was that they emailed the day before my stay to say the pool would be closed for refurbishment - they must have known about this at the time of booking and it was very bad practise to leave it so late before informing guests. When we checked in, there was no apology for the late communication. I probably wouldn't stay here again.
The room was large and comfortable but very warm as there was no air conditioning. Check-in was a bit chaotic as they didn't seem to know what had been paid in advance and what hadn't. I was only able to have breakfast one day of my stay as breakfast didn't start until 8am and i had to leave before that but the breakfast was good. The biggest disappointment was that they emailed the day before my stay to say the pool would be closed for refurbishment - they must have known about this at the time of booking and it was very bad practise to leave it so late before informing guests. When we checked in, there was no apology for the late communication. I probably wouldn't stay here again.
8
John
Sep 24, 2025
·
Stayed 2 nights
Lovely hotel but a bit tired in need of updating
Lovely hotel but a bit tired in need of updating
6
Jim
Jun 7, 2025
·
Stayed 1 night
We were recommended to use this hotel by a couple who have stayed there twice before. It is a clean , smart and has good Kerb appeal. The only disappointment was that it was a warm day and upon entering our room we noticed it was very warm in there and upon trying to use the air conditioning we found it was broken and not working. I contacted the reception asking if I could be moved to another room. I was told that there were no spare rooms available. I found this strange because it was a Saturday, and I noticed several keys hanging up behind the reception desk, suggesting that spare rooms were available. I noticed that there was an upright fan in the room, which suggested to me that they were aware of the air conditioning problems before I was allocated the room. Anyway I asked for another fan because the single fan was making no real difference. The man on the reception said he would try to get us another fan. Unfortunately, no fan arrived and we had to just ' Grin and Bear it ' The stay was spoiled by this small air con problem. I would stay there again if the management could guarantee that I had a fully functional bedroom. Overall, this is a good-looking hotel spoiled by poor maintenance.
We were recommended to use this hotel by a couple who have stayed there twice before. It is a clean , smart and has good Kerb appeal. The only disappointment was that it was a warm day and upon entering our room we noticed it was very warm in there and upon trying to use the air conditioning we found it was broken and not working. I contacted the reception asking if I could be moved to another room. I was told that there were no spare rooms available. I found this strange because it was a Saturday, and I noticed several keys hanging up behind the reception desk, suggesting that spare rooms were available. I noticed that there was an upright fan in the room, which suggested to me that they were aware of the air conditioning problems before I was allocated the room. Anyway I asked for another fan because the single fan was making no real difference. The man on the reception said he would try to get us another fan. Unfortunately, no fan arrived and we had to just ' Grin and Bear it ' The stay was spoiled by this small air con problem. I would stay there again if the management could guarantee that I had a fully functional bedroom. Overall, this is a good-looking hotel spoiled by poor maintenance.
6
Hai Yen
Jun 30, 2024
·
Stayed 2 nights
The property felt like a time warp going back to the 1980s with the wear that would be expected. The room and hotel felt very tired. Our room had a shower head that was cracked which allowed for gushing water to come out when turned on, the air con did not work, the fridge was placed on top of the worktop leaving a gap in the cabinetry that once housed it. Overall it was disappointing.
The property felt like a time warp going back to the 1980s with the wear that would be expected. The room and hotel felt very tired. Our room had a shower head that was cracked which allowed for gushing water to come out when turned on, the air con did not work, the fridge was placed on top of the worktop leaving a gap in the cabinetry that once housed it. Overall it was disappointing.
4
Robert
Jun 29, 2025
·
Stayed 1 night
Poor quality room, 1980’s decor and in need of decoration, no air con.reception manned by someone who didn’t seem to know what they were doing.definitely not worth the money
Poor quality room, 1980’s decor and in need of decoration, no air con.reception manned by someone who didn’t seem to know what they were doing.definitely not worth the money
8
Reece
Oct 14, 2024
·
Stayed 3 nights
Room was lovely, clean and spacious. Staff friendly and helpful. Plenty of parking and a good location, close to town. Breakfast was really good, with good choices. Didn’t use spa facilities. To improve, some TLC in the room. There were a few lightbulbs that were out, and the shower head could do with replacing. The heating was via a single electric radiator by the front door which meant the bathroom was very cold in the morning. I could also only reduce the temperature for up to 2 hours before it would automatically go back to 24 degrees, which was too hot overnight. WiFi also poor, ended up using my 4G. Overall, would return as positives out-way negatives.
Room was lovely, clean and spacious. Staff friendly and helpful. Plenty of parking and a good location, close to town. Breakfast was really good, with good choices. Didn’t use spa facilities. To improve, some TLC in the room. There were a few lightbulbs that were out, and the shower head could do with replacing. The heating was via a single electric radiator by the front door which meant the bathroom was very cold in the morning. I could also only reduce the temperature for up to 2 hours before it would automatically go back to 24 degrees, which was too hot overnight. WiFi also poor, ended up using my 4G. Overall, would return as positives out-way negatives.
8
Edward
Sep 14, 2025
·
Stayed 1 night
Staff are very friendly, allowed us to check in early which was really helpful. Room was a good size and bed was comfy. The reason for the 4 stars is the place is definitely in need of a little renovation. The spa facilities are tired and in need of repair. Overall a pleasant stay and good value.
Staff are very friendly, allowed us to check in early which was really helpful. Room was a good size and bed was comfy. The reason for the 4 stars is the place is definitely in need of a little renovation. The spa facilities are tired and in need of repair. Overall a pleasant stay and good value.
8
Andrew
May 25, 2023
·
Stayed 1 night
The reception/check-in staff were very helpful and friendly. Nice, spacious room with balcony. The warm welcome upon check-in made me realise that a lot of hotels have lost this personal touch.
The reception/check-in staff were very helpful and friendly. Nice, spacious room with balcony. The warm welcome upon check-in made me realise that a lot of hotels have lost this personal touch.
8
Angela
Sep 10, 2023
·
Stayed 2 nights
The property was clean and the breakfast was good. On the Saturday they let you choose a breakfast option but on Sunday it is breakfast buffet and self service. The staff are very friendly. I was very disappointed that the pool was only complimentary for guests to use from 5pm to 8pm. Before 5pm, you have to pay to use the pool. The room AC didn't cool the room but they provide a fan to help on warm days. The property is a 10 min walk to the train station and a 15 min walk to the town center.
The property was clean and the breakfast was good. On the Saturday they let you choose a breakfast option but on Sunday it is breakfast buffet and self service. The staff are very friendly. I was very disappointed that the pool was only complimentary for guests to use from 5pm to 8pm. Before 5pm, you have to pay to use the pool. The room AC didn't cool the room but they provide a fan to help on warm days. The property is a 10 min walk to the train station and a 15 min walk to the town center.
6
Clare
Nov 16, 2025
·
Stayed 1 night
The room was boiling and the heater was stuck on 26 degrees so we had to switch it off. I cut myself on a spring on one of the chairs. The lady on reception was very apologetic but no offer of any recompense. The hotel is dated but our room was spacious with plenty of storage space had we been staying for a longer period of time. Bathroom was very clean and again large. Beds weren’t super comfy but for one night they were sufficient.
The room was boiling and the heater was stuck on 26 degrees so we had to switch it off. I cut myself on a spring on one of the chairs. The lady on reception was very apologetic but no offer of any recompense. The hotel is dated but our room was spacious with plenty of storage space had we been staying for a longer period of time. Bathroom was very clean and again large. Beds weren’t super comfy but for one night they were sufficient.
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly, helpful and accommodating across reception, spa and breakfast teams. However, staffing and management can be inconsistent, leading to slow check‑in, delayed dining service, occasional poor responses, and booking or communication errors.
Related guest reviews
10
Thomas
Dec 4, 2025
·
Stayed 2 nights
Staff were fantastic especially Al in the spa and the waitress serving breakfast both mornings. Room was very clean. Loved the heated outdoor pool. Breakfast was delicious especially the cooked breakfast.
Staff were fantastic especially Al in the spa and the waitress serving breakfast both mornings. Room was very clean. Loved the heated outdoor pool. Breakfast was delicious especially the cooked breakfast.
6
Fiona
May 13, 2024
·
Stayed 1 night
The room was large and comfortable but very warm as there was no air conditioning. Check-in was a bit chaotic as they didn't seem to know what had been paid in advance and what hadn't. I was only able to have breakfast one day of my stay as breakfast didn't start until 8am and i had to leave before that but the breakfast was good. The biggest disappointment was that they emailed the day before my stay to say the pool would be closed for refurbishment - they must have known about this at the time of booking and it was very bad practise to leave it so late before informing guests. When we checked in, there was no apology for the late communication. I probably wouldn't stay here again.
The room was large and comfortable but very warm as there was no air conditioning. Check-in was a bit chaotic as they didn't seem to know what had been paid in advance and what hadn't. I was only able to have breakfast one day of my stay as breakfast didn't start until 8am and i had to leave before that but the breakfast was good. The biggest disappointment was that they emailed the day before my stay to say the pool would be closed for refurbishment - they must have known about this at the time of booking and it was very bad practise to leave it so late before informing guests. When we checked in, there was no apology for the late communication. I probably wouldn't stay here again.
4
Jamie
Oct 16, 2024
·
Stayed 1 night
Nice hotel , but when checking in on the evening I felt rather not wanted there , was looked up and down by the two lady’s on reception they didn’t tell me much other than here’s your key , I think it’s because I was in my workwear , but I still payed the same as everyone else there ? Won’t be staying again!… I’ve worked away for 20 years and stayed in a lot fancier hotels and been made to feel a lot more welcome. The lady on when checking out in the morning was lovely though
Nice hotel , but when checking in on the evening I felt rather not wanted there , was looked up and down by the two lady’s on reception they didn’t tell me much other than here’s your key , I think it’s because I was in my workwear , but I still payed the same as everyone else there ? Won’t be staying again!… I’ve worked away for 20 years and stayed in a lot fancier hotels and been made to feel a lot more welcome. The lady on when checking out in the morning was lovely though
8
Donna
Sep 21, 2025
·
Stayed 1 night
Staff were very accommodating and friendly.
Staff were very accommodating and friendly.
6
Dave
Jul 2, 2025
·
Stayed 1 night
Waited ages to check in and thats the main problem the lack of staff. 35 degrees and the pool is boiling hot, whats the point in that? Tired room with no AC. Breakfast was good
Waited ages to check in and thats the main problem the lack of staff. 35 degrees and the pool is boiling hot, whats the point in that? Tired room with no AC. Breakfast was good
2
gavin
Oct 6, 2025
·
Stayed 2 nights
Dirty room, shower had more timescale than a council estates kettle, appalling customer support, fire alarm blaring continuously all night, I was told to go to my room or leave if I didn't like it after complaining and now been refused a refund after this unfortunate event and disgusting attitude towards myself. I do not recommend this hotel in any way, I'd rather have slept in a bush full of thorns than stay at this hotel again.
Dirty room, shower had more timescale than a council estates kettle, appalling customer support, fire alarm blaring continuously all night, I was told to go to my room or leave if I didn't like it after complaining and now been refused a refund after this unfortunate event and disgusting attitude towards myself. I do not recommend this hotel in any way, I'd rather have slept in a bush full of thorns than stay at this hotel again.
6
David
Jul 12, 2024
·
Stayed 4 nights
Reception staff very friendly especially the lady working the late shift. 4 night business stay, bed was massive and very comfy and room was passably clean. The whole place could do with modernization. Gym does not open till 9am which is daft as when staying on business you need to be at work by then. Sauna, steam room and pool was nice and a bonus to have the use of. Breakfast service was painfully slow, 3 of the 4 days it was a menu service which took ages to come out. Other day was a buffet style set up and the food was warm rather than hot. On balance I will stay again provided the price per night is not over £110 inc breakfast for a double room.
Reception staff very friendly especially the lady working the late shift. 4 night business stay, bed was massive and very comfy and room was passably clean. The whole place could do with modernization. Gym does not open till 9am which is daft as when staying on business you need to be at work by then. Sauna, steam room and pool was nice and a bonus to have the use of. Breakfast service was painfully slow, 3 of the 4 days it was a menu service which took ages to come out. Other day was a buffet style set up and the food was warm rather than hot. On balance I will stay again provided the price per night is not over £110 inc breakfast for a double room.
6
Clive
Apr 5, 2025
·
Stayed 3 nights
The staff were extremely friendly and accommodating, especially the manager, Brian. The suite we had had serious issues. The bathroom floor was supposed to be heated, but it wasn't. The towel warmer rack did not work. The sink did not drain. The show drain did not drain. The coffee machine and ice maker were both broken. The sofa was ancient and collapsed. The spa steam room was not operational. The food, other than breakfast, was simply dreadful and everything was so over-salted most dishes were inedible. (I can cook better with my eyes shut). They ran out of bananas, so a staff member went to the nearest Shell station to buy some, which was very nice of them. There were no roof safes or bathrobes. As I said the staff were great, but they knew the place was not really functioning properly and were most apologetic all the time. Of course, there were no EV Charging stations.
The staff were extremely friendly and accommodating, especially the manager, Brian. The suite we had had serious issues. The bathroom floor was supposed to be heated, but it wasn't. The towel warmer rack did not work. The sink did not drain. The show drain did not drain. The coffee machine and ice maker were both broken. The sofa was ancient and collapsed. The spa steam room was not operational. The food, other than breakfast, was simply dreadful and everything was so over-salted most dishes were inedible. (I can cook better with my eyes shut). They ran out of bananas, so a staff member went to the nearest Shell station to buy some, which was very nice of them. There were no roof safes or bathrobes. As I said the staff were great, but they knew the place was not really functioning properly and were most apologetic all the time. Of course, there were no EV Charging stations.
8
Reece
Oct 14, 2024
·
Stayed 3 nights
Room was lovely, clean and spacious. Staff friendly and helpful. Plenty of parking and a good location, close to town. Breakfast was really good, with good choices. Didn’t use spa facilities. To improve, some TLC in the room. There were a few lightbulbs that were out, and the shower head could do with replacing. The heating was via a single electric radiator by the front door which meant the bathroom was very cold in the morning. I could also only reduce the temperature for up to 2 hours before it would automatically go back to 24 degrees, which was too hot overnight. WiFi also poor, ended up using my 4G. Overall, would return as positives out-way negatives.
Room was lovely, clean and spacious. Staff friendly and helpful. Plenty of parking and a good location, close to town. Breakfast was really good, with good choices. Didn’t use spa facilities. To improve, some TLC in the room. There were a few lightbulbs that were out, and the shower head could do with replacing. The heating was via a single electric radiator by the front door which meant the bathroom was very cold in the morning. I could also only reduce the temperature for up to 2 hours before it would automatically go back to 24 degrees, which was too hot overnight. WiFi also poor, ended up using my 4G. Overall, would return as positives out-way negatives.
8
Edward
Sep 14, 2025
·
Stayed 1 night
Staff are very friendly, allowed us to check in early which was really helpful. Room was a good size and bed was comfy. The reason for the 4 stars is the place is definitely in need of a little renovation. The spa facilities are tired and in need of repair. Overall a pleasant stay and good value.
Staff are very friendly, allowed us to check in early which was really helpful. Room was a good size and bed was comfy. The reason for the 4 stars is the place is definitely in need of a little renovation. The spa facilities are tired and in need of repair. Overall a pleasant stay and good value.
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AI-generated summary based on recent guest reviews
Location
Location is convenient for the train station, town and M4 access, and suits events like Ascot. Several guests found it an easy walk to transport and a useful base for nearby plans.
Related guest reviews
10
Louise
Dec 15, 2024
·
Stayed 1 night
A great hotel With friendly, helpful staff. Great location for wedding party!
A great hotel With friendly, helpful staff. Great location for wedding party!
10
john
May 27, 2024
·
Stayed 2 nights
Booked for a visit to the Royal Windsor Horse Show 10 minute walk from the train station, excellent staff nice relaxed vibe . Unfortunately the swimming pool was closed for refurbishment but was advised of this before my arrival
Booked for a visit to the Royal Windsor Horse Show 10 minute walk from the train station, excellent staff nice relaxed vibe . Unfortunately the swimming pool was closed for refurbishment but was advised of this before my arrival
6
David
Jul 12, 2024
·
Stayed 4 nights
Reception staff very friendly especially the lady working the late shift. 4 night business stay, bed was massive and very comfy and room was passably clean. The whole place could do with modernization. Gym does not open till 9am which is daft as when staying on business you need to be at work by then. Sauna, steam room and pool was nice and a bonus to have the use of. Breakfast service was painfully slow, 3 of the 4 days it was a menu service which took ages to come out. Other day was a buffet style set up and the food was warm rather than hot. On balance I will stay again provided the price per night is not over £110 inc breakfast for a double room.
Reception staff very friendly especially the lady working the late shift. 4 night business stay, bed was massive and very comfy and room was passably clean. The whole place could do with modernization. Gym does not open till 9am which is daft as when staying on business you need to be at work by then. Sauna, steam room and pool was nice and a bonus to have the use of. Breakfast service was painfully slow, 3 of the 4 days it was a menu service which took ages to come out. Other day was a buffet style set up and the food was warm rather than hot. On balance I will stay again provided the price per night is not over £110 inc breakfast for a double room.
6
Paul
Aug 17, 2024
·
Stayed 3 nights
Generally it’s a nice hotel - some areas looked a bit tired though. When I arrived I had to ask for the carpet in my room to be vacuum cleaned. I had an executive double room that was quite smartly decorated, however the air conditioning wasn’t working and the kettle switch kept flicking off - which I found annoying. The shower curtain was stained at the bottom and wasn’t “executive room” standard. Unusually only one hand towel in a double room? The window in the room overlooked the garden but it wasn’t very clean. The area of flat roof immediately below the window had a mixture of gravel and moss and looked unsightly - it really ought to be tidied up. The buffet style cooked breakfast was okay but nothing exciting. I didn’t like the way the eggs were presented and I didn’t like the fact that the egg white was slightly runny on the egg I had - so I didn’t eat it. The staff all seemed very friendly. Lovely garden area. Convenient location close to the M4 and less than a mile into the town. I have stayed at this hotel before and would happily stay again.
Generally it’s a nice hotel - some areas looked a bit tired though. When I arrived I had to ask for the carpet in my room to be vacuum cleaned. I had an executive double room that was quite smartly decorated, however the air conditioning wasn’t working and the kettle switch kept flicking off - which I found annoying. The shower curtain was stained at the bottom and wasn’t “executive room” standard. Unusually only one hand towel in a double room? The window in the room overlooked the garden but it wasn’t very clean. The area of flat roof immediately below the window had a mixture of gravel and moss and looked unsightly - it really ought to be tidied up. The buffet style cooked breakfast was okay but nothing exciting. I didn’t like the way the eggs were presented and I didn’t like the fact that the egg white was slightly runny on the egg I had - so I didn’t eat it. The staff all seemed very friendly. Lovely garden area. Convenient location close to the M4 and less than a mile into the town. I have stayed at this hotel before and would happily stay again.
10
Claire
Sep 21, 2024
·
Stayed 1 night
Excellent stay lovely hotel. Great breakfast and the pool was lovely and warm. Easy walk to train station. Great staff will be back 😀 Thank you
Excellent stay lovely hotel. Great breakfast and the pool was lovely and warm. Easy walk to train station. Great staff will be back 😀 Thank you
10
Claire
Sep 22, 2024
·
Stayed 1 night
Excellent hotel. Staff fridndy and polite Excelent breakfast. Lovely spa with a great indoor/ outdoors pool. Walk to the train station
Excellent hotel. Staff fridndy and polite Excelent breakfast. Lovely spa with a great indoor/ outdoors pool. Walk to the train station
8
Claire
Jun 6, 2025
·
Stayed 2 nights
We love staying here, close to train station to access London. The rooms are nice and able to use the swimming pool in the spa. Really good breakfast. Could do with a little update with paint. Will be back
We love staying here, close to train station to access London. The rooms are nice and able to use the swimming pool in the spa. Really good breakfast. Could do with a little update with paint. Will be back
8
Reece
Oct 14, 2024
·
Stayed 3 nights
Room was lovely, clean and spacious. Staff friendly and helpful. Plenty of parking and a good location, close to town. Breakfast was really good, with good choices. Didn’t use spa facilities. To improve, some TLC in the room. There were a few lightbulbs that were out, and the shower head could do with replacing. The heating was via a single electric radiator by the front door which meant the bathroom was very cold in the morning. I could also only reduce the temperature for up to 2 hours before it would automatically go back to 24 degrees, which was too hot overnight. WiFi also poor, ended up using my 4G. Overall, would return as positives out-way negatives.
Room was lovely, clean and spacious. Staff friendly and helpful. Plenty of parking and a good location, close to town. Breakfast was really good, with good choices. Didn’t use spa facilities. To improve, some TLC in the room. There were a few lightbulbs that were out, and the shower head could do with replacing. The heating was via a single electric radiator by the front door which meant the bathroom was very cold in the morning. I could also only reduce the temperature for up to 2 hours before it would automatically go back to 24 degrees, which was too hot overnight. WiFi also poor, ended up using my 4G. Overall, would return as positives out-way negatives.
10
M
Jun 18, 2025
·
Stayed 2 nights
It was convenient for our trip to Ascot. Didnt use Spa or dining room. Garden tables and chairs need cleaningmore regularly.
It was convenient for our trip to Ascot. Didnt use Spa or dining room. Garden tables and chairs need cleaningmore regularly.
8
Angela
Sep 10, 2023
·
Stayed 2 nights
The property was clean and the breakfast was good. On the Saturday they let you choose a breakfast option but on Sunday it is breakfast buffet and self service. The staff are very friendly. I was very disappointed that the pool was only complimentary for guests to use from 5pm to 8pm. Before 5pm, you have to pay to use the pool. The room AC didn't cool the room but they provide a fan to help on warm days. The property is a 10 min walk to the train station and a 15 min walk to the town center.
The property was clean and the breakfast was good. On the Saturday they let you choose a breakfast option but on Sunday it is breakfast buffet and self service. The staff are very friendly. I was very disappointed that the pool was only complimentary for guests to use from 5pm to 8pm. Before 5pm, you have to pay to use the pool. The room AC didn't cool the room but they provide a fan to help on warm days. The property is a 10 min walk to the train station and a 15 min walk to the town center.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is often good to excellent, but overall dining is inconsistent. Some guests enjoyed tasty meals, while others reported poor quality, limited hours or closures, no lunch service, and slow service.
Related guest reviews
4
Cherie
Oct 15, 2023
·
Stayed 1 night
Beds were so uncomfortable it was like sleeping on a water bed. Rooms were tired and dated. In need of updating. Breakfast buffet was disappointing, eggs were like rubber. Coffee wasn't nice either.
Beds were so uncomfortable it was like sleeping on a water bed. Rooms were tired and dated. In need of updating. Breakfast buffet was disappointing, eggs were like rubber. Coffee wasn't nice either.
6
susan anne
May 15, 2024
·
Stayed 2 nights
Restaurant very good for lunch and breakfast Overall hotel very tired and could do with some tlc
Restaurant very good for lunch and breakfast Overall hotel very tired and could do with some tlc
10
Thomas
Dec 4, 2025
·
Stayed 2 nights
Staff were fantastic especially Al in the spa and the waitress serving breakfast both mornings. Room was very clean. Loved the heated outdoor pool. Breakfast was delicious especially the cooked breakfast.
Staff were fantastic especially Al in the spa and the waitress serving breakfast both mornings. Room was very clean. Loved the heated outdoor pool. Breakfast was delicious especially the cooked breakfast.
8
Amanda
Jun 9, 2024
·
Stayed 2 nights
The hotel is looking very tired with worn carpets and decor. It could be lovely with some TLC Food lovely, but bar service and prices is an issue Breakfast lovely and lovely waitress, Charley
The hotel is looking very tired with worn carpets and decor. It could be lovely with some TLC Food lovely, but bar service and prices is an issue Breakfast lovely and lovely waitress, Charley
10
Tami
Jul 5, 2025
·
Stayed 1 night
Very friendly and breakfast was wonderful!
Very friendly and breakfast was wonderful!
6
Clive
Apr 5, 2025
·
Stayed 3 nights
The staff were extremely friendly and accommodating, especially the manager, Brian. The suite we had had serious issues. The bathroom floor was supposed to be heated, but it wasn't. The towel warmer rack did not work. The sink did not drain. The show drain did not drain. The coffee machine and ice maker were both broken. The sofa was ancient and collapsed. The spa steam room was not operational. The food, other than breakfast, was simply dreadful and everything was so over-salted most dishes were inedible. (I can cook better with my eyes shut). They ran out of bananas, so a staff member went to the nearest Shell station to buy some, which was very nice of them. There were no roof safes or bathrobes. As I said the staff were great, but they knew the place was not really functioning properly and were most apologetic all the time. Of course, there were no EV Charging stations.
The staff were extremely friendly and accommodating, especially the manager, Brian. The suite we had had serious issues. The bathroom floor was supposed to be heated, but it wasn't. The towel warmer rack did not work. The sink did not drain. The show drain did not drain. The coffee machine and ice maker were both broken. The sofa was ancient and collapsed. The spa steam room was not operational. The food, other than breakfast, was simply dreadful and everything was so over-salted most dishes were inedible. (I can cook better with my eyes shut). They ran out of bananas, so a staff member went to the nearest Shell station to buy some, which was very nice of them. There were no roof safes or bathrobes. As I said the staff were great, but they knew the place was not really functioning properly and were most apologetic all the time. Of course, there were no EV Charging stations.
8
Heidi
Dec 31, 2025
·
Stayed 4 nights
Overall stay was good, very polite service, we feel the hotel needs updating , certain areas also need more attention with cleaning , bar was not attended fully and the draft beer was off , considering the price for beverages, but overall very good .
Overall stay was good, very polite service, we feel the hotel needs updating , certain areas also need more attention with cleaning , bar was not attended fully and the draft beer was off , considering the price for beverages, but overall very good .
2
Christopher
Aug 10, 2025
·
Stayed 1 night
Booked this as the spa with indoor/outdoor pool looked fantastic - it wasn’t. Very disappointing - the spa closed at 8pm. The pool has odd glass doors inside the pool you have to push a switch to open, then the pool outside was ridiculously hot, like swimming in bath tub! Shower in changing room full of timescale. Fixtures and furnishings straight out of the 80’s, all needs upgrading. Steam room was off. First room I was offered smelt musty, changed room - hairs in the bath, bath dirty, room was tired and needed refurb. Miss matched lampshades, tired furniture. When I checked in, I thought the hotel was closed with hardly anyone staying. Restaurant not open, nowhere within walking distance to eat. Breakfast was the only good point.
Booked this as the spa with indoor/outdoor pool looked fantastic - it wasn’t. Very disappointing - the spa closed at 8pm. The pool has odd glass doors inside the pool you have to push a switch to open, then the pool outside was ridiculously hot, like swimming in bath tub! Shower in changing room full of timescale. Fixtures and furnishings straight out of the 80’s, all needs upgrading. Steam room was off. First room I was offered smelt musty, changed room - hairs in the bath, bath dirty, room was tired and needed refurb. Miss matched lampshades, tired furniture. When I checked in, I thought the hotel was closed with hardly anyone staying. Restaurant not open, nowhere within walking distance to eat. Breakfast was the only good point.
4
Ian
May 15, 2025
·
Stayed 1 night
Room was dated especially bathroom. Cobwebs in bathroom and not clean. Waited ages to be served for evening meal and breakfast. Not surprised as only one member of staff on. Breakfast was cold. Poor selection. Brown bananas. Paid nearly £150 and would expect a lot better for that. On a positive the pool/spa was good but overall a really poor stay
Room was dated especially bathroom. Cobwebs in bathroom and not clean. Waited ages to be served for evening meal and breakfast. Not surprised as only one member of staff on. Breakfast was cold. Poor selection. Brown bananas. Paid nearly £150 and would expect a lot better for that. On a positive the pool/spa was good but overall a really poor stay
6
Nancy
Jun 30, 2025
·
Stayed 2 nights
Its hard to review this hotel. I largely received great service, the team serving me for dinner were so helpful as was the support from the Spa team. (Monday breakfast was not good),the room had mostly everything I needed and the hotel had an outdoor pool. The problem was the outdoor pool was like a hot bath. it was warmer than the indoor bit. the excuse was that the sun had heated it and there was nothing to be done to cool it down. I managed to cool down by standing under the cold sprinkler in the garden. not something you want in 30 degress sunshine. the hotel and rooms are simply outdated. added to this, no fridge, the kettle didn't work, the bath tap dripped and the bath had yellow marks, nobody came to make my bed during my stay and the bath soap was empty and I had to go asking for more coffee etc. The food was not good. I'd argue that it was largely frozen. probaby a cost cutting exercise rather than chef ability. They don't serve lunch even though on Saturday I was told the chef would make me something on Sunday, they changed their mind when they found themselves short of staff. Most of us ended up ordering delivery food for dinner I now know why it was reasonably priced. It could be really good even with the outdated decor
Its hard to review this hotel. I largely received great service, the team serving me for dinner were so helpful as was the support from the Spa team. (Monday breakfast was not good),the room had mostly everything I needed and the hotel had an outdoor pool. The problem was the outdoor pool was like a hot bath. it was warmer than the indoor bit. the excuse was that the sun had heated it and there was nothing to be done to cool it down. I managed to cool down by standing under the cold sprinkler in the garden. not something you want in 30 degress sunshine. the hotel and rooms are simply outdated. added to this, no fridge, the kettle didn't work, the bath tap dripped and the bath had yellow marks, nobody came to make my bed during my stay and the bath soap was empty and I had to go asking for more coffee etc. The food was not good. I'd argue that it was largely frozen. probaby a cost cutting exercise rather than chef ability. They don't serve lunch even though on Saturday I was told the chef would make me something on Sunday, they changed their mind when they found themselves short of staff. Most of us ended up ordering delivery food for dinner I now know why it was reasonably priced. It could be really good even with the outdated decor
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AI-generated summary based on recent guest reviews
4
Natasha
3 weeks ago
·
Stayed 2 nights
Room mould in bathroom, air conditioner not working. Was hot got advised they couldn’t do anything about it or could not change rooms. Disgusting behaviour of receptionist. Breakfast cold and not much of a choice specially for £18pp really needs a look at what this hotel is doing.
Room mould in bathroom, air conditioner not working. Was hot got advised they couldn’t do anything about it or could not change rooms. Disgusting behaviour of receptionist. Breakfast cold and not much of a choice specially for £18pp really needs a look at what this hotel is doing.
4
David
Jul 26, 2026
·
Stayed 2 nights
I booked this hotel because it advertised that it had a gym, and that's a priority for me when I'm away with work. When I arrived and enquired about the gym opening times, I was told it was closed until August - I was so disappointed. They did upgrade me to a suite but I was very disappointed in that too. The light switches were faulty, and patio area was just covered in cobwebs and the patio door would only lock if it were left slightly ajar. Not a great experience, I won't be staying here again.
I booked this hotel because it advertised that it had a gym, and that's a priority for me when I'm away with work. When I arrived and enquired about the gym opening times, I was told it was closed until August - I was so disappointed. They did upgrade me to a suite but I was very disappointed in that too. The light switches were faulty, and patio area was just covered in cobwebs and the patio door would only lock if it were left slightly ajar. Not a great experience, I won't be staying here again.
2
Antony
Jul 17, 2026
·
Stayed 4 nights
A comedy of errors and terrible maintenance. I’ll touch on just the major stuff but note that that there way more issues if you care about a place being a nice place to stay - this IS NOT IT. Upon arrival all looked okay, they told us about the facilities and where the room was etc; nothing out the ordinary. The room I got - the President Suite - was comically large with bed at one end and the tv at the other making it unusable being so far away. It seemed dated and badly maintained but fine for my needs working away. Anyway, I headed for the gym immediately only be told it’s closed with no cause and no date/time for when when it’d be operational again. At reception they had no idea about it despite telling us 10 minutes earlier that it was open. In the night I found out the AC had been powered off (during a heatwave) and in the morning I found out that there was no toilet roll in my bathroom AND that a huge clump of hair had been left in bath. Reported the issues to reception before leaving for work for the day and asked that the cleaners leave all curtains closed to try and keep the heat out, that they sort the hair out and they ensure toilet roll is done. On return, curtains were closed, loo roll added but the hair was still there!!! During the stay, I had to have cold showers only, pressure was terrible and water practically stopped twice. Colleagues of mine staying at the same time reported the same issues with their AC and showers too.
A comedy of errors and terrible maintenance. I’ll touch on just the major stuff but note that that there way more issues if you care about a place being a nice place to stay - this IS NOT IT. Upon arrival all looked okay, they told us about the facilities and where the room was etc; nothing out the ordinary. The room I got - the President Suite - was comically large with bed at one end and the tv at the other making it unusable being so far away. It seemed dated and badly maintained but fine for my needs working away. Anyway, I headed for the gym immediately only be told it’s closed with no cause and no date/time for when when it’d be operational again. At reception they had no idea about it despite telling us 10 minutes earlier that it was open. In the night I found out the AC had been powered off (during a heatwave) and in the morning I found out that there was no toilet roll in my bathroom AND that a huge clump of hair had been left in bath. Reported the issues to reception before leaving for work for the day and asked that the cleaners leave all curtains closed to try and keep the heat out, that they sort the hair out and they ensure toilet roll is done. On return, curtains were closed, loo roll added but the hair was still there!!! During the stay, I had to have cold showers only, pressure was terrible and water practically stopped twice. Colleagues of mine staying at the same time reported the same issues with their AC and showers too.
2
Spencer
Jul 9, 2026
·
Stayed 2 nights
couldn’t use gym
couldn’t use gym
4
graham
Jul 5, 2026
·
Stayed 1 night
Won’t be staying here again. Broken AC didn’t use spa so can’t comment on that. Bedroom awful, kettle didn’t work. We use this hotel for events on occasion but not sure we’ll do it again.
Won’t be staying here again. Broken AC didn’t use spa so can’t comment on that. Bedroom awful, kettle didn’t work. We use this hotel for events on occasion but not sure we’ll do it again.
FAQs about Fredrick's Hotel & Spa
Is parking available at the hotel?
Yes, free self-parking is available on-site, but it is limited.
What type of breakfast is offered and what are the serving hours?
English breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:30 AM for a fee of approximately GBP 14.95 per person.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM until 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features does the hotel offer for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities in public areas, rooms, and bathrooms. Elevators are also available.
What is the hotel's location in relation to key landmarks?
The hotel is located in Maidenhead, within a 15-minute drive of Bird Hills Golf Centre and Windsor Racecourse. It is approximately 8.2 miles from Eton College and 8.3 miles from Stanlake Park Wine Estate. Public transport options are available nearby.
Does the hotel have a swimming pool?
Yes, the hotel features both an indoor and an outdoor heated pool, operational from 7:00 AM to 8:00 PM.
What are the hotel's policies for guests staying with children?
Children are allowed at the property, and children can stay for free up to a certain age, although the specific age is not mentioned.
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Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-04: 132.41219630813598USD
- 2026-09-05: 135.77964420318602USD
- 2026-09-06: 105.03370984649658USD
- 2026-09-07: 137.92629066085814USD
- 2026-09-08: 147.87489545822143USD
- 2026-09-09: 136.8582178955078USD
- 2026-09-10: 115.30772817993164USD
- 2026-09-11: 117.1184690361023USD
- 2026-09-12: 140.22252880477905USD
- 2026-09-13: 115.8194556312561USD
- 2026-09-14: NO DATA
- 2026-09-15: NO DATA
- 2026-09-16: 147.3605361289978USD
- 2026-09-17: 117.04761214828491USD
- 2026-09-18: 127.7939949645996USD
- 2026-09-19: 138.60860279083252USD
- 2026-09-20: 108.35564486312866USD
- 2026-09-21: 116.71958445739746USD
- 2026-09-22: 142.36712824630737USD
- 2026-09-23: 133.4452571220398USD
- 2026-09-24: 124.12682314300537USD
- 2026-09-25: 122.78817206192016USD
- 2026-09-26: 139.23318197631835USD
- 2026-09-27: 106.27499030685425USD
- 2026-09-28: 118.42858595275878USD
- 2026-09-29: 146.88375859832763USD
- 2026-09-30: 132.7083844795227USD
- 2026-10-01: 119.40865474700928USD
- 2026-10-02: 120.4128180732727USD
- 2026-10-03: 142.30934213256836USD
- 2026-10-04: 120.18163817214966USD
- 2026-10-05: 132.5689126739502USD
- 2026-10-06: 144.03374498748778USD
- 2026-10-07: 135.45131521987915USD
- 2026-10-08: 124.33501620483398USD
- 2026-10-09: 122.63703846740722USD
- 2026-10-10: 156.72926821899415USD
- 2026-10-11: 110.67400141525269USD
- 2026-10-12: 121.55749000549316USD
- 2026-10-13: 138.5231509437561USD
- 2026-10-14: 121.1040803604126USD
- 2026-10-15: 119.07451259231567USD
- 2026-10-16: 116.72109978103637USD
- 2026-10-17: 127.52893738937378USD
- 2026-10-18: 104.28579572296142USD
- 2026-10-19: 120.79599999999999USD
- 2026-10-20: 123.92170503616333USD
- 2026-10-21: 121.1040803604126USD
- 2026-10-22: 118.57021997451783USD
- 2026-10-23: 132.56490725708008USD
- 2026-10-24: 152.08684828186034USD
- 2026-10-25: 106.76809079742432USD
- 2026-10-26: 128.30468561553954USD
- 2026-10-27: 144.0121494102478USD
- 2026-10-28: 121.52510107040405USD
- 2026-10-29: 120.29000596618653USD
- 2026-10-30: 131.4636480178833USD
- 2026-10-31: 130.22326257324218USD
- 2026-11-01: 110.28697357940673USD
- 2026-11-02: 115.57539990997314USD
- 2026-11-03: 143.94200144577027USD
- 2026-11-04: 134.14505307388305USD
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Pool access available from 7:00 AM to 8:00 PM.
- Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- Fee for English breakfast: approximately GBP 14.95 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Room Service
Housekeeping
Activities
Swimming pool
Garden
Golf Course (nearby)
Pool Indoor
Pool Outdoor
Outdoor heated pool
Pool (Indoor)
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
Services
Housekeeping
Banquet Facilities
Safe-Deposit Box
Luggage Storage
Designated Smoking Area
24-Hour Front Desk
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Steam Room
Massage
Spa & Wellness Centre
Body Treatments
Facial Treatments
Breakfast in the Room
Beach Sun Loungers
Parking
Parking
Free Parking
Parking (Limited)
Parking Onsite
Internet
Free Wi-Fi