Elounda Beach Hotel & Villas, a Member of the Leading Hotels of the World

This is a comfortable hotel. A bit pricey for what it offers. The pool needs more attention in terms of cleaning. I went towards the end of season but this is no excuse for a five star hotel not to be on top of everything.

Great hotel facilities and location let down by lacklustre staff not offering the service that a hotel at this price point should offer.

Amazing views! They gave us a great upgrade to our room for our honey moon which really made our experience special.

Excellent service from beginning to end. Excellent, very friendly and accommodating staff, great food, walk to the beach, great pools, wonderful spa on property.

This was our first trip to Crete and our first impressions were good - on arrival we were taken by buggy to reception from the car park, bags whisked away. Check in was very smooth with a welcome glass of bubbly. We were shown around the resort and taken to our room. This was a classic bungalow sea view - unfortunately there were a few issues with the room which were resolved over the first couple of days. The room was large, nicely laid out with a small secluded garden area. It is in need of renovation but was very comfortable. We were moved to another room for the last two days which was an island bungalow waterfront room which was fabulous!! Grounds, beach and pool all immaculate. Breakfast was wonderful - every choice there in buffet and great service and views. Beach staff were incredibly helpful and friendly too. Joanna our concierge was always available and resolved our queries quickly and efficiently. Elounda is a short taxi (€8 each way) ride which has nice restaurants too. It’s the staff predominantly then the grounds, location and food that absolutely win the prizes here and we will hopefully be back!!