Megasaray Westbeach Antalya

Very nice but generally common five stars turkisch hotel. Pleasant staff, good meal, animators etc. All in all satisfying experience

Overall good value for money and a nice hotel. Didn’t get my room cleaned for 3 days leaving me without clean towels. Although the housekeepers did come, they came at 9am every day, I was still in bed so asked them to come back but they never did. I appreciate they may not of been able to understand me as I can’t speak Turkish so that would have been fully understandable. On the 3rd day I called guest services and politely informed them that my room hadn’t been serviced for 3 days. She told me she would send someone immediately. I left the room and came back three hours later hoping for a shower but nobody had been. In the end I had to call guest services again. I was told someone should have been but she would send someone again. They came about 10 minutes later by which time I had cleaned my room and put all the rubbish and dirty towels outside the room so I just took fresh towels off them. Guest services were responsive after this and my room did get serviced daily with the amenities that I needed.

Room was clean, staff friendly, food tasty

We received an upgrade to sea view rooms which was great. The view was totally unobstructed and lovely to see on waking.

Not a 5 star hotel, property needs work and service could have been better. The hotel struggled to cope with our dietary requirements. The heated pool for kids was not warm. Appreciate the efforts of Victoria and chef Hassan to try and help us.