Baymont by Wyndham Casper East

Our room was clean and secure. Pool and laundry were out of service during our visit.

It was a nice clean room. The staff was efficient. The breakfast could have been better if there were more choices. No breakfast meats were available. The pool and hot tub were open from 6am to midnight.

Pool and hot tub where dirty.

There was trash under bed that wasn't ours. Was looking forward to o hot tub but was being repaired I guess. Breakfast was good.

No ice machine, out of order.

OK for a one night stay. The hotel is a little dated. The outside door we were told to enter was never locked so it seemed anyone could enter. The showerhead was pathetic. Breakfast was OK. While we did not use the pool, it looked nice. Staff was very nice. The room was very quiet.

The hotel was very clean. We enjoyed the pool and hot tub. Notable: the hotel does not have an elevator. Make sure you reserve a bottom floor if you are handicapped.

The toilet ran all night. The AC was so noisy we couldn’t use it. The door to the hotel was broken. The hotel didn’t have coffee for breakfast. The ice machine was broken. No elevator and they required we stay on second floor.

Pool and hot tub OPEN LATE! and early, too. I got here near midnight after 700 miles on the road, and the pool and hot tub were still open! Awesome. (Why do all the other hotels lock them up so early?) Plus, they opened them quite early, so I could take a dip before hitting the road for another 700 mile drive. It was great. The staff were perfectly cheerful, too.

This property does NOT have an elevator. Older property that could stand to be updated. Small breakfast area. The night we stayed, the place was full of youth baseball players and families. The pool and hot tub looked cloudy and soupish the next day. Decent for an overnight stay with restaurants close by and a Walmart across the interstate. The staff was nice, but did not get the king room we reserved. Probably will not stay there again.

We spent one night in a double queen. When we arrived the front desk staff was pleasant. Arriving to our room, it smelled of cigarette smoke even through it states non smoking. The light in the bathroom barely turned on. Very dirty appearance all over. My 2 yr old ran around in his socks briefly until I noticed his socks were black. The pool was a very strong chlorine pool. The rooms clearly need updating. The breakfast had a few choices which was good. Probably wouldn’t choose to stay here again.

The Bed was dirty and there was a little piece of Glass or stone in one of the beds and was poking my Daughters leg. We found it at 1:30 in the morning when she woke up to something poking her in the leg.

I would not recommend this hire. We had a non-smoking room and our room smelled of smoke very badly. It was also dirty and there was dust all over all the tables.even our sheets were dirty.

The shower curtain was filthy! If it was that disgusting, I wonder just how clean the tub was. The carpet was very worn in ourvroom also.Our sink didn't drain well either. On the other hand, the room was quiet and the bed seemed clean.

Breakfast was very good. Was clean and quiet

Found bed bugs in my suitcase after I got home from my stay. Stayed at the hotel for 4 days. Didn’t think to look at the beds until after I got home. Smoke detector in the room was missing the battery. Room was decently clean that I could tell. Night Stand looked like it had a bullet go through it at some point in its life.

The room was not clean, meals and pizza in the room. The room smelt like sigaret smoke. A dog was barking all evening. Other guest entred our room while we where sleping. They had a key to the room?? Mistake of the front desk, called us to inform us. In the morning our pass expired to our room?? My shoe sticked to the floor in the breakfastroom. To sum-up, dont go here.

I was pleasantly surprised by how clean and fresh everything was. The hallways smelled good, and the room itself was comfortable and well-kept — definitely above average for this price point. Check-in was smooth, parking was easy, and we felt safe throughout the night. It was a great stop during our long road trip, and I’d definitely stay here again if passing through Casper.

Our room was clean and welcoming. The staff was amazing and friendly! We even left a personal item in the room and the manager called to let us know.

Room had cockroaches in the window, stains on the sheets, and our “queen room” only had a double bed. Not a clean place.

Fantastic except no WiFi or tv

Stayed for one night. We typically stay at the C’mon Inn down the road but decided to try the Baymont. It’s an old property and all the furniture was worn out, cracked or scratched. Very deteriorated property. I’ve stayed in worse but this will most likely be the only time I stay here while in Casper. The C’mon Inn is a better property for this price point.

The bedding had a lot of hair throughout as well as dark specks. The TV (Roku) couldn't connect and the Spectrum cable wasn't working. No fix was available per the front desk. We left a day early and didn't receive much concern from the front desk regarding why we left other than they would let the staff know.

The TV in the room didn't work at all. Other than that, the breakfast, rooms and staff were great.

The room was just okay. TV's are really small, the safety lock on my door was broken and the pillows are awful. The doors to the rooms do have gaps so noise from the hallway travels and the lighting in the room is terrible. Ac was quiet though. Everyone was super nice and the mattress was decent.

Very run down both inside and outside!! Beds are rock hard! Would not recommend if you need a good night's sleep

Great room size. We liked having a sitting area separate from the bed. We stayed here twice on this trip. The first time our room was directly over the pool and there was a lot of noise until about 10:30. No elevator.

The Train that drives by in the middle of the night was a bummer

Bed was really hard and lumpy.

Very nice rooms, very very tiny bathroom

Check in is supposed to be at 3 but room was not available until 5:45. Front desk was nice enough but pretty unprofessional in the midst of their system not working.

My overall experience was good. The hotel was decently clean, a touch of mold in the corners of the bathtub, but otherwise good. The night person who checked me in was kind and graciously put me in an upper room to get some sleep. My experience was matted by the manager at checkout who I informed him that a housekeeper tried to enter my room when I was clearly responding and I had to shove the door closed after exiting the shower in my towel. It was not ok to have them enter while I was still inside and not checked out. I was also alone and it was really scary. I brought it up to the manager Butch Richard’s who proceeded to tell me that the housekeeper didn’t hear me and that it was my fault that I didn’t use the do not disturb sign. While I u see stood, I explained that there should be a better way, perhaps they could check the computer to see if people have checked out and not barge in when they are responding. He got mad and in my face and told me repeatedly it was my fault and to use the door hanger. No apologies, no listening, no compassion for my situation. He and his helper Satara yelled at me as I walked away to use the do not disturb sign and continued to yell at me down the hall. Wow!!! So unprofessional! The hotel in general I would stay at, but never with those two working there. Turned a decent stay horrible.

The exterior is misleading, just by age, it interior and staff are pleasant surprise! Very clean, comfortable, accommodating. Penny at front desk was friendliest staff in a long row of hotels starting Aug 2 traveling from NC out West. It is off the beaten path but close to anything you need! Highly recommend!

Asked about service animal charges was told no by Adam on 9/17/2023. The next morning while leaving the front desk lady at 06:50 on 9/18/2023 said she was charging me for a pet fee even though we ASKED before check-in about service animals them proceeded to put me on a DNR list while cursing at me and threatening to call the cops when I asked for my documents that i Signed. WORST CUSTOMER SERVICE I HAVE EVER HAD. Manager Butch Richards did not even apologize for his employees unacceptable behavior 🙄 i got a $12 refund for being told to GET OUT over a question. But Butch says I checked out. Place is less than sub par for homeless in my opinion. She didnt even have her name present so screw this place. Ive told all my partners at BNSF to stear clear of this "hotel" from hell

We had severals issues with our group, all of our own making, and the desk staff came to our rescue with a smile solving everything that arose.

The room was very spacious and very clean. We were in a room with 2 queen beds. It had a refrigerator and was pet friendly. Restaurant within walking distance. It was a perfect fit for us. We got in late and the gentleman who was at front desk, Jason i believe was his name, was super welcoming and polite. Definitely recommend and would stay again.

The front desk staff, Trinity, was especially kind and helpful. She got us checked in quickly and helped us open a bottle of medicine we just got from Walgreens (we had to borrow pliers). It’s the little things like this friendly kindness that makes the big impression on our first stay at The Baymont. The rooms are well appointed, comfortable and clean. We will definitely stay here again!!

There was nobody at the front desk when we arrived. There were multiple people that had been waiting there for 3 hours. Guests mentioned that the woman who was supposed to be at the front desk looked out of it, possibly intoxicated before she left. There was a guest who had to call multiple people in order to get service at the front desk. Managers phone went straight to voicemail. Head of housekeeping and one other answered their phone. The man that was working this morning (according to other guests) had to come back in to run the front desk. He was very kind and professional.

Our room was clean and welcoming. The staff was amazing and friendly! We even left a personal item in the room and the manager called to let us know.

The hotel was close to where we were visiting. The night staff was very scary and seemed to be on drugs. He was very scattered and confused.

Good freeway and restaurant access.

Was right off the highway and easy to walk to lots of places to eat.

Convenient hotel very close to shopping and restaurants.

Nice hotel. Easy access off the highway, and clean guest rooms. The check in was quick, and the A/C in the room was actually quiet! Only thing I will say is that the tub drained very slowly during a shower, so ended up standing in ankle deep water. But I like the place and it was quiet. Will probably stay again.

Great Location

Checked in an hour early which worked out well! The process was easy and allowed me to decompress before running around. The room was comfortable, clean and had all the amenities needed. Breakfast was simple but good options. The hotel is in a great location - right as you come in from the south, easy access to I25 which can get you to any part of Casper easily

Very close gas station and great dining

Well maintained and clean, quiet property. Clean , decent sized room. Great breakfast and staff always friendly. Places to eat nearby and not far to more dining and shopping as there is a mall, Sam's Club, Home Depot etc nearby.

Right off the freeway, near several restraunts. Breakfast was good

Area is a bit sketchy and so we’re some of the people hanging around the hotel

The mattress on the bed was not good. Squeaky when you move and lumpy. The workers are very kind and helpful. The breakfast served was wonderful, but there is no room, over crowded to eat breakast.

Nice staff, clean room, breakfast includes meat, eggs etc NOT just cereal and bread items that hypoglycemic and the growing number of diabetics can't eat.. Nice of them to care. Large selection of TV channels too including HBO etc.

Breakfast was very good. Was clean and quiet

The coffee machine was out of order. The sign said to use the coffee maker in your room. However, I had already checked out. Breakfast was a little underwhelming too.

Check in was quick; night lady was super nice. Room, however, was very musty for being a smoke free facility. TV was really small compared to other baymont's I've stayed at. Carpet needs a facelift. Shower was great power and hot. Breakfast was minimal for hot items but actually really well stocked and they kept up with refilling (bacon and scrambled eggs).

Room was clean. Breakfast was disappointing

Very poor lighting in the room. Not enough breakfast seating-very crowded.

Close to Texas Roadhouse and Outback Steakhouse. Coffee machine broke at breakfast bar.

Great breakfast, comfortable bed, big room.

Room was great, nice hot shower with plenty of water pressure, comfy bed, refrigerator and microwave. Best Continental breakfast on this trip.