Name: The Mark New York
Address: 25 East 77th Street, New York, New York (and vicinity), New York, United States of America, New York (and vicinity), New York County, US
Price range: $1,884–$3,411 per night
Rating: 9.3

What guests think

At The Mark New York, travelers widely praise friendly, attentive service and the Upper East Side location near Central Park and shopping, while rooms are commonly described as comfortable and upscale, contributing to an overall polished, high end experience.

Dining feedback is mixed: many enjoyed breakfast, food, and room service, but others found the restaurant underwhelming or certain items poor. Room related complaints appear in several reviews, including street or internal noise, aging fixtures or tech, and intermittent air conditioning failures. Expect an upscale, intimate urban hotel experience with a boutique feel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are seldom discussed; the gym receives mixed feedback across a few reviews.

Related guest reviews

10

Ricardo

Jun 15, 2025

·

Stayed 5 nights

The staff are very friendly and polite, Breakfast is fabulous, the rooms very comfortable , good gym, great shopping near by! We love it

6

Amani

May 14, 2023

·

Outdated.. Overpriced, and Lost its charm ! unmaintained, zero sound isolation between rooms, slamming doors and all noises can be heard .. room carpets are dirty and need to be changed, no coffee machine or kettle in rooms, AC and light and TV system is old (unlike other hotels where it’s smart keys and touch screens). No Spa, Gym is tiny… I don’t know what am I paying for ? Dead celebrities that used to stay here in the 50’s ?! The back outdoor patio space at Jean George restaurant is filthy and has small bugs, the orange sitting cushions are very dirty, the red umbrellas are full of wires and dirt.. All staff at Jean George restaurant need training .. I asked for a late check out but they refused saying hotel is in full capacity, while there are still rooms when I checked online ! I have to say that doormen/bellmen are nice and professional .. that’s it . Definitely, some Europe, and Dubai hotels are way much better, and have higher standards, while paying the same amounts or less ! Thank you, Amani AlRashed

10

Claire

Jul 11, 2024

·

Stayed 3 nights

We had an exceptional stay. Every single thing (the room, the bar, every single service/staff person) was perfect. It’s not often we stay in a place that has fine tuned all the details, but The Mark is hitting home runs. Can’t wait to return.

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Cleanliness

Housekeeping earns some praise, but several reviews cite issues like dirty carpets or patio areas, noisy or faulty air conditioning, and bathroom fixtures needing repair.

Related guest reviews

2

Kirtan

Sep 20, 2024

·

Stayed 2 nights

Extremely disappointed. One of the worst hotel stays we have encountered. For a iconic hotel like The Mark, they really lacked cleanliness and over all service.

6

Stephanie

Mar 21, 2024

·

Stayed 2 nights

Nice location. Rooms noisy - street noise. Bellman unfriendly. Housekeeping staff very good. Room service very good. Concierge very good. Rooms tired - need care. Drain didn't work in tub, TV crooked, bathroom in need of repair/updating. So so experience. Disappointed from the reviews I have heard. Doesn't compare to the Carlyle around the corner.

6

Amani

May 14, 2023

·

Outdated.. Overpriced, and Lost its charm ! unmaintained, zero sound isolation between rooms, slamming doors and all noises can be heard .. room carpets are dirty and need to be changed, no coffee machine or kettle in rooms, AC and light and TV system is old (unlike other hotels where it’s smart keys and touch screens). No Spa, Gym is tiny… I don’t know what am I paying for ? Dead celebrities that used to stay here in the 50’s ?! The back outdoor patio space at Jean George restaurant is filthy and has small bugs, the orange sitting cushions are very dirty, the red umbrellas are full of wires and dirt.. All staff at Jean George restaurant need training .. I asked for a late check out but they refused saying hotel is in full capacity, while there are still rooms when I checked online ! I have to say that doormen/bellmen are nice and professional .. that’s it . Definitely, some Europe, and Dubai hotels are way much better, and have higher standards, while paying the same amounts or less ! Thank you, Amani AlRashed

8

May

Jun 6, 2024

·

Stayed 2 nights

The location is excellent and the service was great. The only complaint is that the ac was noisy and the garbage truck was outside until midnight. It was very noisy.

8

Christian

May 10, 2024

·

Stayed 3 nights

Air conditioning in the room didn’t work one entire night and it happened on a day where outside temperature was 78*, and it was 80* inside. This type of incident should NOT happen in a 5 star hotel when you spend $1,300/1,400 a night. No bueno!

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AI-generated summary based on recent guest reviews

Rooms

Many find rooms comfortable and upscale, with generous bathrooms noted. However, several report street or internal noise, dated fittings or tech, and occasional air conditioning or fixture problems.

Related guest reviews

10

Michael Chad

Apr 1, 2024

·

Stayed 3 nights

The staff and accommodations were phenomenal.

10

Ricardo

Jun 15, 2025

·

Stayed 5 nights

The staff are very friendly and polite, Breakfast is fabulous, the rooms very comfortable , good gym, great shopping near by! We love it

6

Stephanie

Mar 21, 2024

·

Stayed 2 nights

Nice location. Rooms noisy - street noise. Bellman unfriendly. Housekeeping staff very good. Room service very good. Concierge very good. Rooms tired - need care. Drain didn't work in tub, TV crooked, bathroom in need of repair/updating. So so experience. Disappointed from the reviews I have heard. Doesn't compare to the Carlyle around the corner.

6

Amani

May 14, 2023

·

Outdated.. Overpriced, and Lost its charm ! unmaintained, zero sound isolation between rooms, slamming doors and all noises can be heard .. room carpets are dirty and need to be changed, no coffee machine or kettle in rooms, AC and light and TV system is old (unlike other hotels where it’s smart keys and touch screens). No Spa, Gym is tiny… I don’t know what am I paying for ? Dead celebrities that used to stay here in the 50’s ?! The back outdoor patio space at Jean George restaurant is filthy and has small bugs, the orange sitting cushions are very dirty, the red umbrellas are full of wires and dirt.. All staff at Jean George restaurant need training .. I asked for a late check out but they refused saying hotel is in full capacity, while there are still rooms when I checked online ! I have to say that doormen/bellmen are nice and professional .. that’s it . Definitely, some Europe, and Dubai hotels are way much better, and have higher standards, while paying the same amounts or less ! Thank you, Amani AlRashed

10

Claire

Jul 11, 2024

·

Stayed 3 nights

We had an exceptional stay. Every single thing (the room, the bar, every single service/staff person) was perfect. It’s not often we stay in a place that has fine tuned all the details, but The Mark is hitting home runs. Can’t wait to return.

8

May

Jun 6, 2024

·

Stayed 2 nights

The location is excellent and the service was great. The only complaint is that the ac was noisy and the garbage truck was outside until midnight. It was very noisy.

8

Christian

May 10, 2024

·

Stayed 3 nights

Air conditioning in the room didn’t work one entire night and it happened on a day where outside temperature was 78*, and it was 80* inside. This type of incident should NOT happen in a 5 star hotel when you spend $1,300/1,400 a night. No bueno!

10

Tracy

Aug 26, 2024

·

Stayed 3 nights

the mark is superb all around. location is also great for nyc dining, shopping, and recreation (central park is one street over). my only suggestion is to add a sofa in the standard rooms as the table and 2 tiny chairs are not really functional or comfortable.

10

Andrea

May 15, 2024

·

Stayed 1 night

Fabulous hotel with superb accommodations, delicious food and drinks set in the most luxurious place in New York City!

6

Douglas

Jul 17, 2025

·

Stayed 7 nights

Hotel rooms very comfortable and bathrooms generous but dining room and food was very disappointing . You cannot compare the dining room decorations and quality and choice of food and service to the Carlyle Hotel across the street where we usually stay while in Manhattan. I would never go back to the Mark highly overrated !

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AI-generated summary based on recent guest reviews

Service

Service is a standout across many reviews, highlighting friendly, attentive staff and strong concierge support. A minority report lapses such as delayed room readiness, reservation mishandling, or an unfriendly bellman.

Related guest reviews

10

Isabella

Aug 2, 2023

·

Stayed 1 night

Excellent hotel and the staff are exceptional.

10

Edward

Sep 1, 2025

·

Stayed 3 nights

Excellent property. Reasonably priced for the top level service and comfort you get. Food was good. The front desk and concierge staffs are top notch. Overall, a 10 rating from me. I will definitely return.

6

Stephanie

Mar 21, 2024

·

Stayed 2 nights

Nice location. Rooms noisy - street noise. Bellman unfriendly. Housekeeping staff very good. Room service very good. Concierge very good. Rooms tired - need care. Drain didn't work in tub, TV crooked, bathroom in need of repair/updating. So so experience. Disappointed from the reviews I have heard. Doesn't compare to the Carlyle around the corner.

4

PAUL

Jul 24, 2022

·

Stayed 1 night

Stay was excellent. Check in was Paid. Said the reservation was Canceled. Had under wrong name. Had a welcome letter addressed to wrong customer. He don’t expect that when paying $1,000 night All others were good

8

Candice

Jul 28, 2025

·

Stayed 2 nights

The Mark is nice but it’s also one of the most expensive 5 star hotels, Manhattan. The problem is it’s pretty plain compared to the other hotels in the area not much stood out. I will say, their service and hospitality was great. It’s one of the few hotels that acknowledged my Expedia status and honored my discounts and late check out. The in room dining was about the same as the peninsula or the plaza.

10

Elisabeth

Jun 7, 2025

·

Stayed 4 nights

best service ever

10

fatih

Dec 25, 2023

·

Stayed 9 nights

The doormen crew are amazing.

2

Margaret

Dec 12, 2022

·

Stayed 3 nights

The room was not ready in time … I had an important event to attend that evening and had no place to change and get ready‼️ This made me very late to business event which I was hosting …. Very bad afternoon This is very unusual title The Mark and very upsetting and disappointing .

10

Jay

Aug 1, 2025

·

Stayed 3 nights

Great friendly staff!! Upscale hotel with small welcoming feel.

10

Sara

Jun 17, 2025

·

Stayed 3 nights

They really went out of their way to make me feel welcome

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AI-generated summary based on recent guest reviews

Location

The Upper East Side location is repeatedly praised as excellent, close to Central Park, shopping, and dining. Some guests mention street or truck noise at night.

Related guest reviews

10

Ricardo

Jun 15, 2025

·

Stayed 5 nights

The staff are very friendly and polite, Breakfast is fabulous, the rooms very comfortable , good gym, great shopping near by! We love it

8

May

Jun 6, 2024

·

Stayed 2 nights

The location is excellent and the service was great. The only complaint is that the ac was noisy and the garbage truck was outside until midnight. It was very noisy.

10

Tracy

Aug 26, 2024

·

Stayed 3 nights

the mark is superb all around. location is also great for nyc dining, shopping, and recreation (central park is one street over). my only suggestion is to add a sofa in the standard rooms as the table and 2 tiny chairs are not really functional or comfortable.

10

Alina

Dec 15, 2024

·

Stayed 1 night

Beautiful hotel in UES! We loved it!

8

Ekaterina

May 9, 2025

·

Stayed 4 nights

Best location, friendly staff

10

Margaret

Sep 14, 2023

·

Stayed 2 nights

The neighborhood, location were perfect. Restaurants and ambience lively yet warm and inviting. One truly feels like a New Yorker staying at the Mark hotel.

10

John A.

Aug 17, 2025

·

Stayed 2 nights

This is a perfect location!

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AI-generated summary based on recent guest reviews

Dining

Dining is inconsistent: several guests enjoyed breakfast, food, and room service, while others criticized the restaurant and specific dishes and noted occasional cleanliness or service issues.

Related guest reviews

10

Ricardo

Jun 15, 2025

·

Stayed 5 nights

The staff are very friendly and polite, Breakfast is fabulous, the rooms very comfortable , good gym, great shopping near by! We love it

10

Edward

Sep 1, 2025

·

Stayed 3 nights

Excellent property. Reasonably priced for the top level service and comfort you get. Food was good. The front desk and concierge staffs are top notch. Overall, a 10 rating from me. I will definitely return.

6

Stephanie

Mar 21, 2024

·

Stayed 2 nights

Nice location. Rooms noisy - street noise. Bellman unfriendly. Housekeeping staff very good. Room service very good. Concierge very good. Rooms tired - need care. Drain didn't work in tub, TV crooked, bathroom in need of repair/updating. So so experience. Disappointed from the reviews I have heard. Doesn't compare to the Carlyle around the corner.

6

Amani

May 14, 2023

·

Outdated.. Overpriced, and Lost its charm ! unmaintained, zero sound isolation between rooms, slamming doors and all noises can be heard .. room carpets are dirty and need to be changed, no coffee machine or kettle in rooms, AC and light and TV system is old (unlike other hotels where it’s smart keys and touch screens). No Spa, Gym is tiny… I don’t know what am I paying for ? Dead celebrities that used to stay here in the 50’s ?! The back outdoor patio space at Jean George restaurant is filthy and has small bugs, the orange sitting cushions are very dirty, the red umbrellas are full of wires and dirt.. All staff at Jean George restaurant need training .. I asked for a late check out but they refused saying hotel is in full capacity, while there are still rooms when I checked online ! I have to say that doormen/bellmen are nice and professional .. that’s it . Definitely, some Europe, and Dubai hotels are way much better, and have higher standards, while paying the same amounts or less ! Thank you, Amani AlRashed

10

Claire

Jul 11, 2024

·

Stayed 3 nights

We had an exceptional stay. Every single thing (the room, the bar, every single service/staff person) was perfect. It’s not often we stay in a place that has fine tuned all the details, but The Mark is hitting home runs. Can’t wait to return.

10

Anamaria

Feb 28, 2024

·

Stayed 1 night

The Mark hotel is amazing ! But they should take out the pizza off the menu . It’s awful

8

Candice

Jul 28, 2025

·

Stayed 2 nights

The Mark is nice but it’s also one of the most expensive 5 star hotels, Manhattan. The problem is it’s pretty plain compared to the other hotels in the area not much stood out. I will say, their service and hospitality was great. It’s one of the few hotels that acknowledged my Expedia status and honored my discounts and late check out. The in room dining was about the same as the peninsula or the plaza.

10

steven

Mar 26, 2024

·

Stayed 1 night

Loved the hotel. Thought Jean George was not on the same level as the hotel. Have dined at his restaurants for years. This was not very good. Would definitly return to the Mark but would look elsewhere for dining.

10

Andrea

May 15, 2024

·

Stayed 1 night

Fabulous hotel with superb accommodations, delicious food and drinks set in the most luxurious place in New York City!

6

Douglas

Jul 17, 2025

·

Stayed 7 nights

Hotel rooms very comfortable and bathrooms generous but dining room and food was very disappointing . You cannot compare the dining room decorations and quality and choice of food and service to the Carlyle Hotel across the street where we usually stay while in Manhattan. I would never go back to the Mark highly overrated !

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AI-generated summary based on recent guest reviews

Month	Average price
January	$1,039
February	$1,169
March	$1,293
April	$1,311
May	$1,778
June	$1,411
July	$1,613
August	$1,171
September	$1,660
October	$1,527
November	$1,494
December	$1,634

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $2,122	15 $2,193	16 $2,205	17 $2,048	18 $2,039	19 $2,499
20 $2,764	21 $3,394	22 $3,403	23 $3,411	24 $2,965	25 $2,965	26 $2,965
27 $2,225	28 $2,271	29 $2,271	30 $2,271

Su	Mo	Tu	We	Th	Fr	Sa
				1 $2,271	2 $2,271	3 $2,214
4 $2,251	5 $2,251	6 $2,251	7 $2,251	8 $2,251	9 $2,251	10 $2,215
11 $2,251	12 $2,271	13 $2,271	14 $2,174	15 $1,950	16 $1,884	17 $1,888
18 $1,909	19 $1,948	20 $1,955	21 $1,948	22 $1,948	23 $1,909	24 $1,966
25 $1,909	26 $1,909	27 $1,909	28 $1,945	29 $1,949	30 $2,091	31 $2,097

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Monthly average prices

About this property

Location

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Superb

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What guests think

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