Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 100.00 per accommodation, which varies based on the length of stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in time is at 4:00 PM and check-out time is at 11:00 AM. Early or late check-in/check-out may be available for an additional fee and should be requested in advance.

What accessibility features does the property offer?

The property features limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas.

What is the location of the property in relation to key landmarks?

The property is located in Mount Pleasant, a 3-minute drive from Mount Pleasant Towne Centre and 6 minutes from Shem Creek Park. It is approximately 5.1 miles from Patriots Point and 5.9 miles from Fort Moultrie.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available from 9:00 AM to 9:00 PM.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Hyatt House Charleston Mount Pleasant Hotel

Average nightly price at Hyatt House Charleston/Mount Pleasant by month, last 12 months (USD)
Month	Average price
January	$125
February	$141
March	$201
April	$242
May	$212
June	$202
July	$202
August	$160
September	$171
October	$179
November	$150
December	$133

What guests think

At Hyatt House Charleston/Mount Pleasant, travelers highlight very clean rooms with kitchenettes, friendly staff, and a convenient Mount Pleasant location near shopping, beaches, and downtown, plus a complimentary breakfast often praised for variety and made to order omelets.

Many guests also appreciate free parking, a clean outdoor pool, and pet-friendly policies. Common drawbacks include occasional maintenance or AC issues, inconsistent housekeeping schedules, smoke or pet odors, and variable breakfast quality or hours. Some mention slow Wi-Fi and closed or dated bar/fire-pit amenities, and a few found the property tricky to access. Overall, expect a comfortable, well located base for exploring Mount Pleasant and Charleston.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests frequently mention free parking, a clean outdoor pool, and a decent gym; the pet-friendly setup is appreciated. Some note the bar and fire-pit areas appear closed or dated.

Related guest reviews

10

Katie

Jun 9, 2023

·

Stayed 3 nights

Quiet, new and staff was very accommodating! Nice gym, nice included breakfast!

10

Chad

Mar 2, 2024

·

Stayed 3 nights

I was in the area for an extended weekend and was just looking for a place to rest my head and possibly get my day started with a good breakfast. Well, this hotel more than did the trick and the free daily breakfast was awesome. Getting to use the little gym each day was also a nice bonus. Just wish it was like 10 degrees warmer outside so I could have tried out the nice pool.

10

CYNTHIA

Dec 11, 2024

·

Stayed 1 night

The place was great...room, lobby, breakfast,gym and pool. The rooms were just renovated...But the bar is not open till next year some time. We were planning to eat there but instead had door dash.

4

Stephen

Nov 8, 2024

·

Stayed 1 night

We chose this hotel for the bar, the outside area with comfortable chairs. The service window from the outside area to order drinks from the bar. The pictures must have been from years ago because all the facilities I mentioned haven’t been used for years. He fire pit which looked so nice on Expedia had no ricks, and was rusty from no use. The outside furniture was piled up on the side of the building. The best part of this hotel was the Buffett breakfast and the made to order omelettes!!! But if your thinking of going you may want to think twice!!

10

Irina

Oct 3, 2023

·

Stayed 1 night

Clean facility, felt safe. Staff were friendly. This location is only 10-12 min from the beach. Breakfast was good. Loved the heated pool.

8

Mike

Sep 14, 2025

·

Stayed 4 nights

The staff at he hotel were extremely friendly and helpful. Property is in a good location to go into Charleston, Patriots Point, Isle of Palms etc.....room was clean and in good condition. Outdoor salt water pool is nice though it would be nice if there was a hot tub. Would stay here again on future trips.

10

Margaret

Aug 22, 2025

·

Stayed 1 night

Liked that this hotel was clean, parking free and readily available. Quiet location while still being only ten minutes to the beach or Shem Creek. The complimentary breakfast was nice too.

10

Ted

Apr 9, 2024

·

Stayed 2 nights

New property, near Shem Crk, very squared away with heavy corporate feel. Good room, beautiful but stark restroom, great shower. Staff friendly, great breakfast, but no happy hour due to covid19, which was four odd yrs ago. Heated pool, did not use. Overall, good and solid chain option.

8

Aleksandra

Jul 29, 2025

·

Stayed 2 nights

We had a great experience at this hotel. The free parking was very convenient, and the outdoor pool was clean and relaxing — perfect for cooling off after a hot day. The rooms were clean and well-maintained, which made our stay very comfortable. The breakfast was decent, with a good variety, though it could be improved a bit. Overall, it’s a solid choice if you’re staying in the area — clean, comfortable, and well-located.

10

CHRISTINA

Aug 11, 2025

·

Stayed 2 nights

Nice hotel for family weekend trip! Staff was friendly. Hotel was clean. Pool was clean. Parking was good. This was a convenient location to Mt. Pleasant shopping and food. Close enough to our favorite beach stop. And close enough for a quick trip into Charleston. We will be back!

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Cleanliness

Many reviews describe very clean rooms and common areas. Others report issues like lingering smoke or pet odors, occasional pests or mold, and inconsistent housekeeping.

Related guest reviews

6

Liliam

Jul 28, 2024

·

Stayed 1 night

The cleaning should be better. A lot of stains in walls frames bathroom floor, toilet.

2

Alex

Apr 16, 2023

·

Stayed 3 nights

It was a bad experience. The young employee at the host table, as well as the one with short hair were truly no help and rude. First review I have ever left. Also, there was literal mold in my shower and they did nothing to help. Insane!

6

Leslie

Sep 20, 2024

·

Stayed 4 nights

We had ants in our window and they actually got into our bags and my purse. We were moved to a new room. They were only willing to provide us with $50 compensation. I spoke with the GM and he offered $75. I believe we should have been compensated with one nights stay. I intend to file a complaint with the corporate office for this incident. Expedia did offer $50 in Key Cash to be used on a future reservation. I’m very unsatisfied with the hotel.

10

Jennifer

Jun 16, 2024

·

Stayed 1 night

The hotel was new and clean. Not too far from both Charleston and Isle of Palms beach. Close to grocery stores. Beds were comfortable and the breakfast was good.

10

William K

Nov 25, 2023

·

Stayed 2 nights

Exceptionally clean and nice room. Bed was extremely comfortable and the breakfast was very good. One of the nicest rooms that we have stayed in.

6

Alice

Jun 11, 2023

·

Stayed 1 night

The front desk lady was great; we checked in on time. The room smelled of dogs. She changed and upgraded our very nice room, but the 2nd room smelled of dogs. The hotel policy is to let pets in all rooms, which is not for me. It was very clean, but the smell was bad. Animals should be at the option of the guest because even the bed smelled. I cannot stay there again. A hotel should offer the option of pet areas

10

Phyllis Chan

May 4, 2025

·

Stayed 7 nights

Hotel was very clean and contemporary. They provided buffet breakfast each morning. It was typical, but could add making your own waffles. The housekeeping service provided almost daily linen service which nowadays is unheard of. Kudos for the and us! The hotel was located in Mt Pleasant, a more up-scaled area and was only about 20 minutes by car to downtown Charleston.

10

Laurie

Sep 15, 2025

·

Stayed 2 nights

Hotel and staff were both great. Room and property well maintained.

10

Helen

Oct 6, 2025

·

Stayed 1 night

Clean rooms and near convenient shopping.

2

francy

Sep 14, 2025

·

Stayed 2 nights

The people smoking in the rooms to much

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Rooms

Rooms are generally comfortable and often spacious, with kitchens or suites useful for families. Downsides include occasional AC or water-pressure problems, cramped layouts in some units, slow Wi-Fi or spotty TV, and intermittent maintenance issues.

Related guest reviews

8

David

Oct 8, 2025

·

Stayed 2 nights

Clean room, staff was excellent, but Very slow internet

8

Laura

Oct 30, 2023

·

Stayed 1 night

The room I reserved was a King room with a kitchenette. I was only staying one night, so a kitchenette wasn't necessary. The hotel overall was lovely and the staff fantastic. The room itself left a lot to be desired. It was overcrowded with furniture, a huge island and a residential sized refrigerator. A normal size person couldn't fit between the refrigerator and the island; begind the island was a shelf unit with a table lamp, totally unnecessary. The bar stools were heavy and hard to move (they didn't match either). The room was surface cleaned but there was blood spatter on the wall in the bathroom, a huge crack in the shower tile and dirt and scuff marks on the lower walls. The bed was super comfortable which was a real plus.

8

Susan

Jul 7, 2024

·

Stayed 3 nights

Only issue was cable was spotty and kept going in and out.

10

John

Nov 23, 2025

·

Stayed 2 nights

It was a nice stay. We had a big spacious corner room. We didn’t eat there. It’s a nice location. Right off the main drag. We’ve stayed here many times and always have good luck. We come down 3-4 times a year.

2

Chip

May 5, 2024

·

Stayed 1 night

We paid $300 for a place to sleep that air conditioning didnot work. We asked the desk worker for another room was told none available. We looked online and rooms were avaliable. We left our room door held open to get cool air from the hall until we were ready to try and sleep. Terrible sleep conditions sweating all night. This will be my last time stsying at Hyatt House.

10

Jennifer

Nov 20, 2023

·

Stayed 2 nights

Amazing hotel. Great location. Friendly staff. Quiet. We had the suite and it was really spacious.

8

Lizzette

Jul 18, 2025

·

Stayed 1 night

Stayed at this hotel several teams and it is always a good experience. Rooms are spacious, clean and fully equipped. Short drive to the beach, close to many restaurants, very central in Mount pleasant.

10

CHRIS

Dec 25, 2024

·

Stayed 1 night

No cold water from sink, water pressure is too weak from shower head.

10

Lisa

Jun 28, 2024

·

Stayed 1 night

Loved my full suite !! The bed was comfortable ! The suite was very spacious and very clean ! Extremely reasonable price for the room

10

Harry

Nov 6, 2023

·

Stayed 5 nights

The room was a mini apartment. It had everything we need for our stay.

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Service

Feedback often highlights friendly, helpful staff across the hotel. A smaller set of reviews cite poor check-in experiences, slow responses, or rude interactions.

Related guest reviews

10

Andre

Aug 28, 2024

·

Stayed 1 night

Hannah at front desk was very helpfull with her recomendations for dinner at nearby places and directions for the property ameneties.

10

Syed

Jan 12, 2026

·

Stayed 1 night

The breakfast had good options and the staff was very friendly

8

Breanna

Sep 22, 2024

·

Stayed 2 nights

Personally had a good stay. However as I was out one day, I was charged for something that didn’t make sense. I called and asked if they could explain the charge to me and the front desk receptionist who’s name was Brandon, was beyond rude. Not only on the phone but also when I arrived back to the hotel. Wouldn’t stay again just for that reason.

10

Jewell

Dec 29, 2024

·

Stayed 2 nights

Property was in a great area with lots of shopping, dining and walking trails. Staff was excellent ! I loved that you could check in via phone and receive a text message when room is ready. This is a perk as I was able to check in early after a long travel. Great hotel experience !

10

BRENT

Sep 22, 2023

·

Stayed 7 nights

All of the staff were exceptionally friendly and helpful. The breakfast staff kept everything well stocked and were always friendly and the area was clean.

6

Maria

Oct 21, 2024

·

Stayed 3 nights

We arrived @2am to no staff at the front desk. We waited around for 25 minutes and almost decided to sleep on the couches in the lobby when a staff finally came out of nowhere with pizza in their hand looking guilty, mumbling and apologizing. Then keycards didn’t work so we had to go to the front desk again when all we wanted to do was go to sleep. Definitely a poor check-in experience. The pool was clean and they provided towels. Checkout process was seamless.

10

Carrie

Aug 8, 2025

·

Stayed 1 night

My stay was excellent after I finally got checked in. Hotel didn’t have my reservation. I checked in late and the desk clerk was not the most knowledgeable. She finally got a hold of her manager and they were able to work it out. Not happy with Hotels.com.

10

Peter

Dec 3, 2023

·

Stayed 3 nights

Excellent staff! Big shout out to Lisa @ the front desk & the meal prep crew! Everyone was kind, courteous & thoughtful! Made our stay in CHS feel like home!😎

4

Aaron

Aug 31, 2025

·

Stayed 1 night

Poor customer service. My family arrived at 9pm and checking in, the front desk was not helpful or welcoming. Bathroom faucet was loose and broken. Included breakfast was on the lower end of quality.

10

Laurie

Sep 15, 2025

·

Stayed 2 nights

Hotel and staff were both great. Room and property well maintained.

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Location

Convenient Mount Pleasant base near shopping, restaurants, beaches, and a short drive to downtown Charleston; the area feels quiet and safe. Some guests found access tricky or note that having a car helps.

Related guest reviews

10

Stephen

Mar 28, 2024

·

Stayed 3 nights

Great location and nicely updated hotel. We spent most of our time being tourist, so this place was great. Friendly staff and plenty of parking. We'd stay here again for sure.

10

George

Sep 28, 2025

·

Stayed 1 night

Nice , clean property within a quiet neighborhood. Close to major attractions.

10

Priscilla

Sep 11, 2023

·

Stayed 3 nights

Hotel is conveniently located to shopping and restaurants. It's a short drive to downtown Charleston.

10

Lillian

Mar 30, 2025

·

Stayed 7 nights

great location

10

Keith

Jan 5, 2025

·

Stayed 2 nights

Good Location to enjoy Mount Pleasant and Charleston area

8

Frank

Oct 2, 2025

·

Stayed 1 night

This hotel is located close to the Mt. Pleasant Town Center which has a large variety of shops and eateries. Also convenient to medical services.

10

Margaret

Aug 22, 2025

·

Stayed 1 night

Liked that this hotel was clean, parking free and readily available. Quiet location while still being only ten minutes to the beach or Shem Creek. The complimentary breakfast was nice too.

10

Mildred

Jan 7, 2025

·

Stayed 1 night

Perfect location, besides its kind of difficult the route to get at the hotel premises. Needs more signs for easier entry. The free breakfast was great!! Fully recommended.

8

Terry

Oct 16, 2023

·

Stayed 1 night

Nice hotel, no complaints. Traffic around the area can be very frustrating. It's too bad there isn't an easier and faster way to get to the Isle Of Palms.

10

CHRISTINA

Aug 11, 2025

·

Stayed 2 nights

Nice hotel for family weekend trip! Staff was friendly. Hotel was clean. Pool was clean. Parking was good. This was a convenient location to Mt. Pleasant shopping and food. Close enough to our favorite beach stop. And close enough for a quick trip into Charleston. We will be back!

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for variety and made-to-order omelets. However, quality and hours can be inconsistent, with reports of overcooked items and early closing times.

Related guest reviews

8

Mike

May 12, 2025

·

Stayed 2 nights

If this sure isn't like the other hyatt houses we've stayed. The entire time we were there.We had one person say hi to us that worked at the hotel and that was doing check in. The free breakfast was horrible when you use powdered water eggs. Sausage patties were often burnt to a crisp. Robes no longer provided for suites. Parking is easy and the bed is soft. Location. Is not convenient because you have to fight traffic with a non traffic light intersection.

10

Joseph

Jan 21, 2023

·

Stayed 3 nights

Newer hotel. Clean and great service. Breakfast was very good. We even had custom made omelets and yes, they were free. Will stay again on next trip to Mt. Pleasant.

8

Stacy

Aug 31, 2025

·

Stayed 3 nights

This hotel was extremely clean and well located. I enjoyed being able to walk to shopping and it was a short drive to Isle of Palms, Charleston, and the Shipyard. My only complaint is the continental breakfast.. it was lacking to say the least. Also, on Saturday/Sunday, the breakfast doesn’t begin until 7am. Since we were there for baseball and had to be at the field at 7am, it didn’t work for us! But otherwise, very friendly staff and very clean!

10

Janet

Oct 14, 2025

·

Stayed 1 night

The room was clean. The breakfast was great I was so surprised to see that they offered omelets with the included breakfast.

8

Justin

Mar 27, 2025

·

Stayed 2 nights

Easy and convenient stay. Rooms were clean and staff was pleasant. Breakfast could have been better. Sausage was hard and overcooked.

8

Aleksandra

Jul 29, 2025

·

Stayed 2 nights

We had a great experience at this hotel. The free parking was very convenient, and the outdoor pool was clean and relaxing — perfect for cooling off after a hot day. The rooms were clean and well-maintained, which made our stay very comfortable. The breakfast was decent, with a good variety, though it could be improved a bit. Overall, it’s a solid choice if you’re staying in the area — clean, comfortable, and well-located.

10

Juan Jose Roberto

Jul 18, 2024

·

Stayed 3 nights

Great staff. Breakfast on real plates and well cooked in a real kitchen. Friendly. Great location and modern

10

Danita

May 9, 2025

·

Stayed 1 night

I liked staying at this hotel. Everything from the check-in to checkout was on point. Great customer service all around. They had a great breakfast and clean dining area. There was a cook behind the counter making omelets for customers, all the food and drinks were well stocked. The dining room was very bright and exceptionally. Our room was very clean .The bathroom had a walk-in shower and the shower pressure was good and the water stayed hot🙂 Overall this hotel was great I will give it a 9 out of 10. Only because the hallway carpet on my floor smelt a lil funky and people had their dogs. But I get it. It’s a pet friendly hotel and if I had fur babies I would want them to travel with me too😉

4

Aaron

Aug 31, 2025

·

Stayed 1 night

Poor customer service. My family arrived at 9pm and checking in, the front desk was not helpful or welcoming. Bathroom faucet was loose and broken. Included breakfast was on the lower end of quality.

10

peyton

May 11, 2024

·

Stayed 2 nights

Excellent breakfast!!!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10 $281
11 $136	12 $135	13 $149	14 $166	15 $181	16 $320	17 $302
18 $127	19 $127	20 $133	21 $133	22 $133	23 $361	24 $256
25 $127	26 $127	27 $127	28 $127	29 $127	30 $185	31 $186

Su	Mo	Tu	We	Th	Fr	Sa
1 $127	2 $127	3 $127	4 $127	5 $155	6 $230	7 $273
8 $161	9 $158	10 $133	11 $129	12 $127	13 $203	14 $188
15 $127	16 $133	17 $127	18 $127	19 $133	20 $185	21 $185
22 $124	23 $124	24 $124	25 $141	26 $141	27 $141	28 $141
29 $124	30 $124

Hyatt House Charleston/Mount Pleasant

Prices for Hyatt House Charleston/Mount Pleasant

Monthly average prices

About this property

Location

Room options

One Bedroom Suite, King Bed with Sofa Bed

One Bedroom Suite, Two Queen Beds with Sofa Bed

Studio Suite, 1 King Bed with Sofa Bed

Den Room, King Bed

Studio Suite, 1 King Bed with Sofa Bed (Shower)

Accessible One Bedroom Suite, King Bed Plus Sofa Bed

Den Room, 2 Queen Beds

Room, 1 King Bed, Accessible (Roll in Shower)

Accessible (Tub) One Bedroom Suite, 2 Queen Beds Plus Sofa Bed

Studio Suite, 1 King Bed with Sofa Bed, Accessible, Bathtub

Guest reviews of Hyatt House Charleston/Mount Pleasant

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt House Charleston/Mount Pleasant

Prices for upcoming dates

Business details