Fairmont Hot Springs Resort

Golf course was great as well as the club house and pool

Great hotel with access to the hot springs!

There was an excellent young staff member on duty at the pool. She was great with the kids! The indoor and outdoor pools were awesome. The hot tubs were great too! So nice to play outside in November. We’d love to come back and enjoy the frisbee golf course and try the hiking trails in the area.

Really clean and great for the kids. Huge water slide that my kids loved!

Beautiful property, loved the pools. Would like it if the pools were open past 10:00pm. Also did couple massages at the spa, which were great. The one thing that we did find unusual, was that they did not warm up the lotion that was used. Every time they put additional lotion on it was icy cold. As for food, the Cafe and the Mineral Lounge were great. Loved the mini ba ha’s!! The Edge Water was pretty pricey for the area and based on reviews not very good. Recommend going into town for dinners.

Fairmont is excellent, highly recommend!! Beautiful property and the pools are amazing! Lots of amenities like a golf course, mini golf, basketball hoops, really nice picnic area and playground and a little petting zoo!

Terrific pools inside and out.

Lovely. Pools were fabulous. Something for young and old

We visit often and it's always reliably enjoyable. Great food, service and especially the best hot springs pool around this area.

The heated pools that are both indoor and outdoor Anderson’s HUGE! Kids loved it. The water slide was a great hit for all ages.

This was not a planned trip. We needed to stop on our way and we chose Fairmont because I have always loved the hot springs. The rooms have been updated since our last stay and were very clean and spacious. Unfortunately, the hot tubs were not very hot and very dirty at night and early morning so I know they were not emptied or cleaned at all overnight. Leaves, clothing pieces, chunks of hair, other unidentifiable yuck in the not- very- hot tub outside. The warm pools were cold. It was so disappointing. The only other complaint would be the morning coffee options. No complimentary coffee bar, which is fine if you offer something else. There was a lightly staffed "coffee bar" in the restaurant that had 1 employee that was not trained, at all. I felt so sorry that I was there trying to order just a plain black coffee. Plus, the rates on rooms has tripled, like every other MT resort, but they don't offer a "stop and soak" option any more for travelers. Our kids grew up stopping here on the way to or from vacation traveling, so it was sad that we couldn't stop for just a dip for a fee. The cafe was also very expensive for the type of bar food offered. I never leave such negative reviews but since we have had such great experiences here in the past 20 years, I had to do it, in hopes they fix and improve the hot springs and make it a better experience for MT locals.

The pool was beautiful and well maintained. We didn’t have hot water in the shower. The grout in the bathtub area was moldy.

Very good pools, big: Choices include inside and outside, didn’t feel crowded. The room looked old; the bathroom faucet, sink, bathtub and light switch were dirty. I could tell these have not been washed in awhile which made it feel like the rest of the room was also dirty. The stuff was friendly. It was quite until about 8:30 am, after that the neighboring rooms made lots of noise like they were throwing furniture around. If the rooms were clean, there would be nothing negative to say but I can’t say I would highly recommend to stay here.

This property is “ok” at best. The staff is very short and unfriendly. The front desk ladies act put out when asked a question, the cleaning staff will not acknowledge you as they push there way past you on and off the elevator. The pool deck was left with garbage on it. The actual pool is very warn with paint chipping through out. The restraunt food is barely average. The rooms are decent but overall this place is just “ok” for the price you would think the staff would be a little more hospitable and the pool that they use as the draw to come would be cleaner without garbage all over the deck.

Very clean and friendly!

The front desk staff ranged from very informative and friendly, to cold and curt. The rooms were clean and well kept. Would have been nice to have been notified there was no AC in the rooms though, tried to turn down the thermostat and instead it blew hot air anyhow making sleep rather uncomfortable. Pools were nice and the outdoor bar was a plus. Dining at the Waters Edge was quite the disappointment and the management didn't seem to care. Overall a nice stay, but there are much better dining options in town.

Front desk gal was fantastic, room was sort of clean - dusty & furniture hadn’t been moved in a long time to vacuum. Pool was good but the outdoor hot tub was a little dirty and was too hot, outside bar had limited adult beverages. Ordered dinner from the onsite cafe thinking they would be less expensive that the restaurant but that want the case. French Dip & Fish and Chips were $60. French Dip was good, Fish was rubbery and fried in old tasting oil plus the coleslaw was sour tasting and smelling. At $327 a night I just expected a little more attention to detail.

It could have been cleaner

Clean , pools open and not crowded, room big

Nice hotel and well kept. Room could have been a little cleaner but nothing that kept me awake at night. Pools were pretty full but still enjoyable. Staff seemed nice and were easy to deal with.

Girls trip 2025. The space in the rooms was amazing. Stayed in the Gregson Suite (sleeps 1-10 people). The for sure needed BIGGER garbage cans. The air conditioner didn't work very well at all! I woke up throughout the night sweating. Almost like just the fan was running. Not so fun when you wear a cpap mask/machine to breathe. All in all it was a good trip. The rooms were clean and bed was comfy. Wish checkout would have been 12 noon so we could have swam in the morning.

Great stay! Staff is great. Hallways stay pretty loud with kids running around till late in the night and the rooms dont block out sound well. But overall excellent.

Check in went fine, the front desk worker wasn’t the friendliest. The entire hotel was extremely warm. Go to room and it is literally 72 in there, attempt to turn on the air and it just blows out hot air. Turned it all the way down and left the room, when we came back hours later it was 80 in the room! Luckily we were able to open the patio door for cooler air. There was a coffee machine and cups but no coffee or anything else for coffee; ex. stir sticks, powder creamer, sugar. You had to make reservations for dinner 2hours in advance to eat at any of the restaurants there. So we ended having to travel to other town to eat. Did eat at the buffet and the service was awful. Never cleared our plates nor refilled our waters or coffee. Just overall the experience was just mediocre. Definitely not worth the two hundred a night price.

You can hear conversation the next room as well as kids crying. The wallpaper is coming off in the room we were in. The police showed up in the pool area immediately after we we entered. A large group of teenage boys were in some kind of trouble. The young man manning the desk in the cafe is clueless. We came in for dinner and he asked how he could help us....pretty obvious when you come into a restaurant what you are looking for. The water in the pool was hot. Lovely for me but my hubby not so much. Also we could not find a towel

The pool/hot springs were the best part. The room Was clean, comfortable and spacious but far from quiet. It’s like the people in the next room and hallway were in the room with us. It’s a pretty pricey place as well but it was a nice relaxing experience over all. We did eat in the cafe and it was a good experience.

We got the Family Suite and loved it! Beautiful and spacious for everyone.

Nice hotel but dated. The “hot pool” was tepid. No hot water in our room.

Fairmont is a mediocre hot springs experience. We go for the water slide experience for the kids. It's clean enough. Staff are pleasant. The rooms are pretty noisy. Shower curtains always smell bad, and the food is ok-but priced very high. Upon arrival we were told the air conditioning was not running, that they turn it off during the day. It was off all night as well. That was unfortunate because it was 80 degrees when we arrived.

When we tried to checkin at 3:30, an older lady with a huge attitude told us no and we had to wait. Then we overheard that the hotel was very low on guests so we got back in line and a nicer person checked us in immediately. Our room had a massive gap in the door frame so anyone could enter by sliding a credit card in the lock area. So we had to keep our valuables in the car. Restaurants were good. Aside from bad attitude lady everyone else was nice.

We did not have hot water to shower. And at 6am an alarm went off for over an hour in a neighboring room. Rooms are not very sound proof. This was suppose a relaxing trip for our family.

Check in was at 4pm and we arrived at 5pm. We were told our room was not ready and to “check back every hour” as many rooms weren’t ready until 7pm. There was no apology or any attempt to make the situation better from staff. It is beyond ridiculous to be treated like that at the price you are paying for rooms here. It’s sad how this place has changed over the years. We will not be back and recommend avoiding. We have heard Chico and Quinn’s are much better and will be checking those out next time.

I really didn't enjoy my stay. The deadbolt on my room didn't work and they had no way to repair it or to refund me. I ordered room service. My food came cold and undercooked. When I went to the restaurant in the morning, the wait staff was rude and forgot about me. Would never stay here again.

Year after year I’m surprised and angered that rooms are never ready by check in time (4pm). This year it was past 7pm before the room was ready. They’re charging huge, out of state rates and delivering mediocre service.

Staff was awesome!

Amazing customer service!

I had booked a two queen room but the hotel initially gave me a king bed. We got it cleared up but disappointing screw up

The room was great. Every thing worked great. Jan 30 check in was terrible. Our room was not avaible till about 5:00 pm. pools were a little on the cool side. A ladder was missing a bottom step. Pool closes at 10 pm, used to be open 24/7. Our check out had a problem they charged my credit card. But my room was paid in advance thu Expedia. Staff were super.

I’ve been staying here for years and the check in process is worse each year. Check in is at 4p, our rooms weren’t ready until after 7p. Zero effort was made to correct this situation, no compensation, no acknowledgment, nothing. Very disappointing experience

Front desk staff were rude at checkin. They didn't want an expedia reservation. Very unhlepful and snide looks/comments. Bathroom vent was extremely dirty, drywall cracked in bathroom, no ventilation. Carpet in room was wet by patio door. Musty smell.

When we tried to checkin at 3:30, an older lady with a huge attitude told us no and we had to wait. Then we overheard that the hotel was very low on guests so we got back in line and a nicer person checked us in immediately. Our room had a massive gap in the door frame so anyone could enter by sliding a credit card in the lock area. So we had to keep our valuables in the car. Restaurants were good. Aside from bad attitude lady everyone else was nice.

Terrific setting for a conference

beautiful surrounding scenery

Stayed two nights and it was fabulous. We went on the off season so it was quiet. Rooms were cozy and clean, staff was friendly and the pool was awesome. Took a short drive to Philipsburg for a day trip and back to the resort for swimming. Perfect little get away. The restaurant in the resort was very pricey but the food was good.

Great if you use the water park. Too expensive if not. Lots to do on property, but a drive to town. Nice and large rooms.

The area is very beautiful!

The overall property was a great deal of fun with the kids - especially the pool and the water slide. My only complaint overall is the facility seemed a bit dated but our family still had a lot of fun and parking with larger vehicles was not an issue which is part of the reason we booked the place.

Nice location, nice property, enjoyed our stay

The hot springs are on site.

Great place for a quick stop over. Kids enjoyed the pool and slide.

It was a very relaxing getaway.

I've been to Fairmont many times and I appreciate that they are doing their best to make upgrades. The room is fine, staff mostly fine. The food, especially what they are calling "fine dining" is a joke. Crab cakes that look and taste like they came out of the grocery store freezer section. Salad that is that cheap choped bag stuff. Pork chop so thin you could see through it. And what is with closing the pools at 10pm what am I, a child that has a cerfew. Most hot springs I have visited its at least 11.

Had a great time. Property needs to get better cooks. Quality of food was lacking.

Really fun pool area. The hot pool was hot! Not overly crowded. Delicious food even though it took a long time to actually get it. Comfy beds.

The lodging and hotspring pools were nice. The dining room service was poor and the food quality lacking. Steak was ordered medium and was well done when presented. Waiter didnt stop by for a while after so correcting this wasnt possible. Slight discount was given but not proportionate to the fact that the steak was uneaten. Baked potatoe and french onion soup were fine. Veggie side was sloppy. Partners steak was closer to temp ordered but overall a bad experience.

Restaurants are not good

The front desk staff ranged from very informative and friendly, to cold and curt. The rooms were clean and well kept. Would have been nice to have been notified there was no AC in the rooms though, tried to turn down the thermostat and instead it blew hot air anyhow making sleep rather uncomfortable. Pools were nice and the outdoor bar was a plus. Dining at the Waters Edge was quite the disappointment and the management didn't seem to care. Overall a nice stay, but there are much better dining options in town.

We dined in the Edge Waters restaurant and the food was garbage!!! The portions were very small and pricey! Don’t waste your money going there!

Front desk gal was fantastic, room was sort of clean - dusty & furniture hadn’t been moved in a long time to vacuum. Pool was good but the outdoor hot tub was a little dirty and was too hot, outside bar had limited adult beverages. Ordered dinner from the onsite cafe thinking they would be less expensive that the restaurant but that want the case. French Dip & Fish and Chips were $60. French Dip was good, Fish was rubbery and fried in old tasting oil plus the coleslaw was sour tasting and smelling. At $327 a night I just expected a little more attention to detail.

I took 1 star off because food wasn’t great but other than that it was a wonderful fun place to stay for 4 days with our 9 year old.

We visit often and it's always reliably enjoyable. Great food, service and especially the best hot springs pool around this area.