Is parking available at the property?

Yes, complimentary parking is available on-site for guests.

What type of breakfast is offered and what are the serving hours?

A homemade breakfast is served each morning, and coffee is available daily at the on-site cafe.

Are pets allowed at the property?

Pets are not allowed, and service animals are also not permitted.

What are the standard check-in and check-out times?

Check-in starts at 14:00 and ends at 23:59. Check-out is until 12:00. Early or late check-in/check-out may be arranged by contacting the property in advance.

Is there an airport shuttle service available?

Yes, airport shuttle services are available, but surcharges may apply. Guests must contact the property with arrival details to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

Where is the property located in relation to key landmarks?

The property is located in the Nimman neighborhood of Chiang Mai, near the airport and notable landmarks such as Tha Phae Gate, Nimmanhaemin Road, and MAYA Lifestyle Shopping Center.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available for guests to enjoy.

What are the policies for guests staying with children?

Children are allowed at the property, but the minimum age for free stays is not specified. Extra-person charges may apply depending on property policy.

What are the policies regarding extra beds and cribs?

The property does not offer cribs, and rollaway beds are available for a fee of THB 700.0 per day. Guests must contact the property in advance to reserve extra beds.

The Chaya Resort and Spa

What guests think

Across recent reviews of The Chaya Resort and Spa, guests consistently highlight warm, helpful staff and the resort’s big pool, while noting uneven maintenance, occasional pool cleanliness issues, variable breakfast, weak in‑room Wi‑Fi, and airplane noise from the nearby airport.

The location is convenient for reaching the Old City or Nimman by taxi or a longer walk, and it sits on a quiet side street with nearby eateries. Rooms suit travelers who want space or pool access, though some basement units are dark with limited views. Expect friendly staff and good value with trade‑offs in upkeep and on‑site dining.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The large pool and swim‑up access are popular, but outdoor areas, decks, and pool water upkeep are inconsistent, and a few guests reported dangerous terraces.

Related guest reviews

6

Joanne

28 Dec 2022

·

Stayed 19,348 nights

Comfortable bed and friendly staff. However there was quite a few things that were broken or not working in our room. Few times House keeping forgot to leave hand towels. For future reservations, make sure to book a room with windows, otherwise for long stays you start to feel enclosed in the room. Otherwise the place was easy to find, lots of free parking on site and breakfast buffet good.

6

brian

12 Feb 2026

·

Stayed 8 nights

Wasn’t in the best area of town, down a small soi. Room was ok, nothing special but adequate. Had a nice feel to it with the 4 poster bed. The outside is in need of maintenance. With astro turf ripped, rusty banisters on the stairs and the swimming pools did not seem clean as they had this murky look to the water. Breakfast is ok but very limited. You can order omelette, eggs western breakfast or Thai food. Staff are very nice and accommodating. Asked to change a 500 Baht bill..but they only had 60 Baht on hand…this happened 3 different days! We stayed here 8 nights. All in all this would be a great place if the management actually put some money into maintenance and improvements. The photos on booking website show much better than the property really is.

10

Donald

16 Feb 2024

·

Stayed 1 night

Mr. Michael went above and beyond to help us get settled in and deal with some minor problems. The rooms were very clean, as was the pool. There are some areas of the resort that are being worked on but the hotel has a unique favor to it, as you will see in the room entry doors, the horse statue in the pool and room decor to name a few We (3 couples) all enjoyed are stay here and would definitely recommend it to travelers who don't need everything perfect but want clean rooms, a nice big pool and a great staff.

8

Ben

7 Jan 2026

·

Stayed 1 night

Lovely rooms next to the pool and very comfy bed, but pool access and terraces were dangerous and in need of maintenance. Very comfy beds!

10

Wayne

20 Feb 2024

·

Stayed 3 nights

The staff is very friendly and helpful, the room was clean and spacious. Enjoyed watching the planes take off and the pool is very clean.

4

Jeffrey

24 Nov 2025

·

Stayed 4 nights

Booked this hotel on previous reviews, unfortunately this hotel was shocking, unable to use the main pool as it was unbelievably dirty (due to storm) but the small pool was clean? No cushions for the sun beds or day beds, most of the wooden sun beds were broken, 1 parasol which was also broken. Pool towels were available. The rooms were clean, no hot water for a shower, no furniture on balcony, had to ask for some. Screws exposed on balcony rail. Water provided daily, the staff were lovely. The breakfast was ok, would not stay here again. Very disappointed. Needs full refurb.

10

Paul

25 Dec 2024

·

Stayed 3 nights

Very comfortable and close to everything. The onsite massage and cafe was a major plus.

4

KOICHI

5 Nov 2022

·

Stayed 2 nights

部屋は広く、浴室も広かったが、バスタブの掃除がしていない。プールが汚く、入る気がしなかった。

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6

Tonia

16 Aug 2025

·

Stayed 7 nights

We had room 115, it was very dark semi basement type room, we had a small backyard but it looked like an unfinished construction site. Definitely not a room to sit outside and enjoy the view. Good deep swimming pool on the property though. The building needs a touch up.

8

Jenn

5 Jul 2025

·

Stayed 3 nights

This hotel is a hidden gem with rooms that literally walk out to the huge pool. The outside decks and furniture could use an upgrade but the rooms are beautiful and comfortable. The staff was friendly but they forgot to tell us that we could order food the night before since regular dining was not open. We were there during the low season and practically had the place to ourselves. There is a sweet English style cafe around the corner.

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Cleanliness

Many guests found rooms clean, but several report stained linens, pests, moldy smells, and bathrooms not properly cleaned. Pool cleanliness varies.

Related guest reviews

6

Luisa

28 Jan 2025

·

Stayed 3 nights

Found a giant cockroach in the bathroom and stained sheets. Breakfast is overpriced.

6

brian

12 Feb 2026

·

Stayed 8 nights

Wasn’t in the best area of town, down a small soi. Room was ok, nothing special but adequate. Had a nice feel to it with the 4 poster bed. The outside is in need of maintenance. With astro turf ripped, rusty banisters on the stairs and the swimming pools did not seem clean as they had this murky look to the water. Breakfast is ok but very limited. You can order omelette, eggs western breakfast or Thai food. Staff are very nice and accommodating. Asked to change a 500 Baht bill..but they only had 60 Baht on hand…this happened 3 different days! We stayed here 8 nights. All in all this would be a great place if the management actually put some money into maintenance and improvements. The photos on booking website show much better than the property really is.

6

Ray

10 Mar 2024

·

Stayed 3 nights

Very friendly people, very clean, did have construction going on. Two negative things. Light above our door on the outside was out and the TV was only Black and White, the color was out

4

Jeffrey

24 Nov 2025

·

Stayed 4 nights

Booked this hotel on previous reviews, unfortunately this hotel was shocking, unable to use the main pool as it was unbelievably dirty (due to storm) but the small pool was clean? No cushions for the sun beds or day beds, most of the wooden sun beds were broken, 1 parasol which was also broken. Pool towels were available. The rooms were clean, no hot water for a shower, no furniture on balcony, had to ask for some. Screws exposed on balcony rail. Water provided daily, the staff were lovely. The breakfast was ok, would not stay here again. Very disappointed. Needs full refurb.

6

Chloé

8 Jan 2024

·

Stayed 2 nights

Notre chambre était au sous-sol et cela n'avait pas été annoncé au moment de faire la réservation. La finition de la chambre n'était pas belle (des patch qui n'avaient pas été repeinturées, des trous dans les murs non réparé ,etc.). La propreté était comme dans les autres hôtels en Thaïlande dans lesquels nous avons dormi, c'est correct, mais c'est pas parfait (ex : draps de lits tâchés, serviettes tachées, certaines section du plancher sale, etc.). Le personnel à la réception était super gentil, toujours prêt à nous aider et nous conseiller.

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4

Jochen

9 Aug 2022

·

Stayed 5 nights

Tolle Zimmer und Bad, Schicke Einrichtung, geschamlvolle Ausstattung. Poll anlage groß aber sehr ungepflegt. Wasser war trüb und im Becken. Unaufgeräumt. Personal konnte kaum Englisch

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2

Ebony

27 Jun 2025

·

Stayed 4 nights

I ended up switching hotels as soon as I saw 2 rooms. The driver was very kind and their English was extremely limited- which I understand. I was not told to pay for the driver ahead of time and since my plane came in late, I had no way of exchanging currency. I was also told after calling several times that transportation was unavailable. They do struggle to communicate information. I walked in and there was a very bad, moldy smell. I still tried to give it a chance. Then I walked in the room, smelled bad, very wet feel and there was a huge dead roach by the door. They offered me another room upstairs and I tried. A lizard crawled from under the bed to go under the closet. I left immediately and went to another hotel. They did drive me to my new location. I am working now to get a refund. Very, very kind staff however, the pictures do not give a true description of what you will see in person.

4

KOICHI

5 Nov 2022

·

Stayed 2 nights

部屋は広く、浴室も広かったが、バスタブの掃除がしていない。プールが汚く、入る気がしなかった。

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8

Catherine

12 Dec 2025

·

Stayed 1 night

Good stay for one evening, there was a rooster nearby that crowed throughout the night, but I was still able to get some sleep. Light sleepers, however, may be affected. Staff were very friendly and helpful and the room was clean.

10

Michelle

5 Feb 2025

·

Stayed 4 nights

We had a great stay at the Chaya. In particular the staff were all very friendly and attentive. As for the room, it was very clean, spacious and kept to a high standard. We didn’t have breakfast and didn’t tour the local area so can’t comment, but for the pool and the room we would highly recommend this hotel. Short taxi away from the airport and the Old town and local enough for tours to collect us from the hotel.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, with popular pool‑access options. Some standard or basement rooms are dark with limited views, airplane noise can be heard, and in‑room Wi‑Fi is weak for several guests.

Related guest reviews

6

Ryan

20 Feb 2024

·

Stayed 3 nights

Our overall stay was good. I found the pictures on expedia to be misleading. This property has great potential, however, I found it to be a bit in disrepair for the pricing. The pool has broken tiles in the bottom and it wasn't clean until the last day of our trip. The Wifi in our rooms was terrible. We asked several times to be moved or come up with a different solution. They moved the router a bit closer to our rooms and it worked for about a night. After that we all relied on slow data. The grounds around the perimeter of the hotel are dirty and have old broken parts strewn about. We had booked the deluxe pool side room and we are thankful we did. Their standard rooms are located in what would best be described as a basement. your only view is a cement and tile wall from the pool. The staff was very nice and Michael did his best to be accommodating. He even tried to arrange some rental scooters for us so we wouldn't have to walk the 1.5km to the nearest ones. The scooter rental didn't work out because they wanted to bring them late and older ones than we had agreed to for the same price. If you don't plan to hang around the resort and want an affordable motel than this is a good option.

10

Elanor

16 Nov 2025

·

Stayed 4 nights

The room was exceptional so peaceful and clean. The staff were lovely and it was very easy to get in and out of the main city either walking or getting a grab. I loved staying here and would stay again.

10

Richard

19 Jan 2025

·

Stayed 1 night

Amazing room with swim up pool. Wasn’t to expensive. Amazing staff.

8

Ben

7 Jan 2026

·

Stayed 1 night

Lovely rooms next to the pool and very comfy bed, but pool access and terraces were dangerous and in need of maintenance. Very comfy beds!

6

Tonia

16 Aug 2025

·

Stayed 7 nights

We had room 115, it was very dark semi basement type room, we had a small backyard but it looked like an unfinished construction site. Definitely not a room to sit outside and enjoy the view. Good deep swimming pool on the property though. The building needs a touch up.

6

christian

3 Feb 2025

·

Stayed 2 nights

tres bruiyant en bout de piste avions pas double vitrage prevoir tampons oreilles

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8

steven

19 Oct 2025

·

Stayed 14 nights

Nice place. I'd like to see it during the high season. During low season it was empty and left me to think too much and find issues in the room. I spent a lot of time in there, which was mostly positive. The negatives: The TV has local channels without ease of access to streaming services. The minibar in the room was nonexistent with the except of water bottles each day and a refill of the tea bags. Nothing else is in the room. Ants, but this is Thailand and if you have any trash they'll come find it. I opted out of daily room cleaning and ended up having a small issue with some ants picking at my trash. The fridge was really noisy and needed maintenance, so I just unplugged it. Overall: The property needs people to invest to return to its full potential. It's beautiful. Oh, and don't book the deluxe room. It's view is blocked by the pool and I promise you, if you're not expecting that you'll hate it and give them a 1 star. They don't deserve a 1 star. I believe 4. I would absolutely stay again. I wanna see it in high season.

6

Avery

2 Jan 2025

·

Stayed 5 nights

Only writing this so no one has same experience as me. If there is an option to pay a bit more for a “POOL VIEW” take it. I didn’t at the time because i didn’t realize my room would be in a literal basement with zero natural light. The window was facing a tiled wall (side of the pool) and i felt so claustrophobic. It really was horrible and we spent most of the time avoiding the room. The property itself is really nice as is the staff and i would have HAPPILY paid the extra $10 a day to not feel like i was being held underground. Seems unfair to me that this isn’t specified on the listing. If you are like me and need natural light to feel sane, take note.

10

Michelle

5 Feb 2025

·

Stayed 4 nights

We had a great stay at the Chaya. In particular the staff were all very friendly and attentive. As for the room, it was very clean, spacious and kept to a high standard. We didn’t have breakfast and didn’t tour the local area so can’t comment, but for the pool and the room we would highly recommend this hotel. Short taxi away from the airport and the Old town and local enough for tours to collect us from the hotel.

8

Tasnaporn

2 Jul 2025

·

Stayed 2 nights

Rooms are big

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Service

Service is friendly and attentive, with staff—especially Michael—often going above and beyond. Some guests experienced communication gaps, delays, or rigid refund decisions.

Related guest reviews

10

Yannick

23 Feb 2026

·

Stayed 1 night

Parfait aussi bien la chambres que le personnel

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8

Carl

19 Feb 2026

·

Stayed 2 nights

Staff was great

10

Kristy

15 Jan 2024

·

Stayed 3 nights

We absolutely loved our 4 night stay at the Chaya! Michael and the staff made this trip spectacular - so great we came back to Chiang Mai for another 2 night stay. My husband and I are backpacking for our extended honeymoon and came into the trip with not a ton of plans for Chiang Mai. Michael and the staff helped us plan an excellent trip and went above and beyond for accommodating us by arranging motorbikes, bus and taxi services. They even gave us a really nice private room and decorated it special for us. The beds are extremely comfortable and breakfast was delicious. We love you Michael and staff! <3 Would come back to Chiang Mai just to stay here again!!!

10

Dennis

20 Feb 2025

·

Stayed 3 nights

Outstanding customer service from the front desk and breakfast was always amazing.

10

Justin

15 Nov 2024

·

Stayed 3 nights

The poolside suite was sublime. The access and comfort made are stay extremely enjoyable. Michael at the front desk is the most helpful hotel host I've ever encountered. I cannot say enough great things about his service, advice, and attention.

2

Ebony

27 Jun 2025

·

Stayed 4 nights

I ended up switching hotels as soon as I saw 2 rooms. The driver was very kind and their English was extremely limited- which I understand. I was not told to pay for the driver ahead of time and since my plane came in late, I had no way of exchanging currency. I was also told after calling several times that transportation was unavailable. They do struggle to communicate information. I walked in and there was a very bad, moldy smell. I still tried to give it a chance. Then I walked in the room, smelled bad, very wet feel and there was a huge dead roach by the door. They offered me another room upstairs and I tried. A lizard crawled from under the bed to go under the closet. I left immediately and went to another hotel. They did drive me to my new location. I am working now to get a refund. Very, very kind staff however, the pictures do not give a true description of what you will see in person.

10

William

29 Sept 2024

·

Stayed 7 nights

Incredibly friendly host - great for English speakers. Room was clean and comfortable. Beautiful property even during "rainy season" when I stayed, as it\'s above sea level. Highly recommend.

6

Truls Morgan

16 Jul 2024

·

Stayed 9 nights

This is a hotel with a lot of potential with some things to fix. Pool seems to have no filter so the water was quite dirty. The WiFi was also bad. But the rooms were great and Michael the staff was a really nice man. I think the hotel would benefit from having a manager present. I was told the owner was living in Bangkok and seemed to be had to get a hold of. I ended up leaving the hotel 3 days early and they refused to give me a refund. Also not great service. But the price was low so that part is good. I would suggest staying further north in Nimman to be closer to the action.

2

Hassan

12 Nov 2025

·

Stayed 4 nights

This hotel is old, ugly and no service, food, cold water for shower, no air-conditioning, and the management is very uncooperative. I checked out the next day, and they Didn't refund my money for my 4 days reservation.

6

camila

22 Nov 2025

·

Stayed 2 nights

they never clean our room, the breakfast is super late, i was in a tour and i have to leave without bf because the staff was no ready for food , the hotel is good the room is clean and beautiful but they need to speak english they don’t understand some words

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Location

Convenient to the airport and a short drive or 20–30 minute walk to the Old City; set on a quiet side street with food and shops nearby. Plane noise affects some stays and it feels a bit out of the center.

Related guest reviews

8

Marlon

28 Jan 2025

·

Stayed 6 nights

The property itself is nice and clean. The rooms are clean and spacious. There is a lot to do in the area if you’re willing to walk a bit. We walked about 30 mins from the hotel to the old town and wasn’t bad. Overall it was a pleasant stay and I will miss Chiang Mai. It’s a nice hotel in a convenient area if you don’t mind commuting a little.

4

Darrel

13 Feb 2024

·

Stayed 1 night

Not anywhere near nimman or university Next to airport and very loud all night

10

GIOVANNI BERNARDO

26 Feb 2026

·

Stayed 7 nights

O hotel é ótimo. A localização entre a cidade antiga e o aeroporto é estratégica. A área da piscina é ótima. Tive uma dificuldade em manter meu celular conectado con o wi-fi do hotel no quarto, onde o sinal não alcançava. Fora isso, a estadia foi ótima!

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10

Kelsey

2 Nov 2024

·

Stayed 4 nights

This resort was in a perfect location! Very close to the airport and walking distance to old town. Staff were incredible, especially Micheal! They made sure we felt at home and set up activities for us to do in Chiang Mai. I highly recommend staying at this resort and spa and we hope to come back!

10

Brooke

12 Feb 2024

·

Stayed 2 nights

I liked the quiet and secluded location of the Chaya. The location is great.

10

Arlete

21 Dec 2025

·

Stayed 1 night

Hotel numa zona tranquila de Chiang Mai. Restaurantes e supermercados próximos.

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6

Daniel

30 Jun 2025

·

Stayed 6 nights

The place is close to the airport and away from the city life. There's a laundromat nearby. The place seems to have history.

4

Jingwei

5 Jan 2025

·

Stayed 4 nights

We were given the room in the basement but could still hear the sound of the airplane. The room was next to the staff cleaning room and next to the swimming pool without any views. The morning staffs on duty was very friendly and could speak good English, whereas the night guard spoke minimal English but was also helpful. There was only 1 ashtray in the entire lobby. The bath tub didnt look very use-able and tv was spolit. The room was pretty big and decent. There is a laundry shop outside which is good and food along the alley and provision shop. Overall stay 2.5 star out of 5.

10

Miles

28 Jan 2025

·

Stayed 4 nights

A little noisy when planes departing, but the facilities and staff were great, good breakfast !!!

10

Robert

29 Jan 2025

·

Stayed 2 nights

Excellent place to stay for the price point. Close to old city

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Dining

Breakfast feedback is mixed, ranging from excellent to below standard or late. On‑site dining beyond breakfast is limited or closed at times.

Related guest reviews

6

MARIA B

13 Nov 2025

·

Stayed 4 nights

Hotel é bonito e confortável, mas a localização é prejudicada. Café da manhã muito ruim, não compensa incluir na reserva.

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4

Richard

7 Jan 2024

·

Stayed 7 nights

Most disappointed was the breakfast. It was below standard for this typy of hotel. Food was cold and was not on food warmer. No selection of bread ni fruits ni cereal. Horrible

6

brian

12 Feb 2026

·

Stayed 8 nights

Wasn’t in the best area of town, down a small soi. Room was ok, nothing special but adequate. Had a nice feel to it with the 4 poster bed. The outside is in need of maintenance. With astro turf ripped, rusty banisters on the stairs and the swimming pools did not seem clean as they had this murky look to the water. Breakfast is ok but very limited. You can order omelette, eggs western breakfast or Thai food. Staff are very nice and accommodating. Asked to change a 500 Baht bill..but they only had 60 Baht on hand…this happened 3 different days! We stayed here 8 nights. All in all this would be a great place if the management actually put some money into maintenance and improvements. The photos on booking website show much better than the property really is.

8

Chai

25 Dec 2024

·

Stayed 3 nights

This was a little hotel. We got the swim up room, so you can just swim up to your patio. Breakfast is made to order. However, food come whenever it is done cooking. Example, you would get your fried rice and then your eggs, to finally salad. Some days, it’s different. The only thing could make this a better experience is that the bathroom, the sink leaks. So if you use the toilet, you surely will get your feet wet lol.

10

Dennis

20 Feb 2025

·

Stayed 3 nights

Outstanding customer service from the front desk and breakfast was always amazing.

10

alfonso

10 Nov 2024

·

Stayed 2 nights

Solo que no hay desayuno incluido

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10

Miles

28 Jan 2025

·

Stayed 4 nights

A little noisy when planes departing, but the facilities and staff were great, good breakfast !!!

8

Jenn

5 Jul 2025

·

Stayed 3 nights

This hotel is a hidden gem with rooms that literally walk out to the huge pool. The outside decks and furniture could use an upgrade but the rooms are beautiful and comfortable. The staff was friendly but they forgot to tell us that we could order food the night before since regular dining was not open. We were there during the low season and practically had the place to ourselves. There is a sweet English style cafe around the corner.

6

camila

22 Nov 2025

·

Stayed 2 nights

they never clean our room, the breakfast is super late, i was in a tour and i have to leave without bf because the staff was no ready for food , the hotel is good the room is clean and beautiful but they need to speak english they don’t understand some words

8

Arlete

26 Dec 2025

·

Stayed 4 nights

Precisa de flexibilidade para cortesia no early check in e não tem serviço de restauração fora da hora do pequeno almoço. Mesmo que se queira pagar, não existem opções de comida no resort.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $96	5 $36	6 $35	7 $38
8 $35	9 $35	10 $36	11 $38	12 $36	13 $35	14 $35
15 $35	16 $35	17 $35	18 $35	19 $35	20 $51	21 $35
22 $51	23 $78	24	25	26 $51	27 $36	28 $35
29 $35	30 $40

Su	Mo	Tu	We	Th	Fr	Sa
		1 $35	2 $35	3 $35	4 $35	5 $44
6 $36	7 $36	8 $35	9 $35	10 $36	11 $52	12 $35
13 $35	14 $36	15 $35	16 $36	17 $35	18 $36	19 $36
20 $36	21 $35	22 $36	23 $35	24 $35	25 $36	26 $35
27 $35	28 $36	29 $36	30 $35	31

The Chaya Resort and Spa

About this property

Location

Room options

Deluxe Double Room

Large Twin Room

Large Double Room

Chaya Pool Suite Room

Deluxe Twin Room

Guest reviews of The Chaya Resort and Spa

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about The Chaya Resort and Spa

Prices for upcoming dates