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Hotel Madrid

From

$44
/ night
Hotel Madrid - Image 1
Hotel Madrid - Room
Hotel Madrid - Room
Hotel Madrid - View from room
Hotel Madrid - Bathroom

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From

$44
/ night

About this property

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
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  • Airport shuttle

  • Non-Smoking Rooms

  • Room Service

  • Tour Desk

  • Housekeeping

  • Luggage Storage

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Location

6 Poniente Norte, 175. Barrio de Guadalupe, Tuxtla Gutierrez, Chiapas, Mexico

Marimba Park (0.1 miles)

Museo de la Marimba (0.3 miles)

Museum of the City of Tuxtla Gutiérrez (0.3 miles)

Tuxtla Guitierrez Central Square (0.4 miles)

Plaza Cívica (0.4 miles)

Bicentennial Park (0.5 miles)

More location info

Room options

7

Triple Room

Room details

2 Full Beds

Sleeps 5

Air Conditioning
Wi-Fi (Free)
Private Bathroom

6

Double Room, 1 King Bed

Room details

1 King Bed

Sleeps 2

Air Conditioning
Wi-Fi (Free)
Private Bathroom

7

Double Room, 2 Double Beds

Room details

2 Full Beds

Sleeps 4

Air Conditioning
Wi-Fi (Free)
Private Bathroom

7

Quadruple Room

Room details

2 Full Beds

Sleeps 4

Air Conditioning
Wi-Fi (Free)
Private Bathroom

Guest reviews of Hotel Madrid

What guests think

AI-generated summary based on recent guest reviews

At Hotel Madrid, travellers frequently praise the friendly staff, clean rooms, and central location near Parque de la Marimba, while noting recurring issues like noisy or aging air conditioners, spotty Wi‑Fi, and some inconsistent breakfast service.

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Facilities

Unknown

Cleanliness

Clean

Rooms

Mixed

Service

Friendly

Location

Central

Dining

Inconsistent

Was this helpful?

10

Esmeralda

IAN-logo

Aug 4, 2026

·

Stayed 2 nights

Great location, amazing breakfast. Quite an walking distance to the main plaza and downtown.
Great location, amazing breakfast. Quite an walking distance to the main plaza and downtown.
10

Mario

EXP-logo

May 15, 2026

·

Stayed 1 night

Clean an modern rooms and free breakfast
Clean an modern rooms and free breakfast
10

Angel

EXP-logo

Feb 23, 2026

·

Stayed 1 night

Todo excelente
Todo excelente
6

Terry

EXP-logo

Feb 13, 2026

·

Stayed 2 nights

The good: it was a VERY good price and located close to Marimba park with many food options nearby. Staff were friendly and helpful. The bad: there was a smoke alarm - low battery alarm going off every 10 seconds that was very annoying and went unfixed even after being advised. How hard is it to change a battery?
The good: it was a VERY good price and located close to Marimba park with many food options nearby. Staff were friendly and helpful. The bad: there was a smoke alarm - low battery alarm going off every 10 seconds that was very annoying and went unfixed even after being advised. How hard is it to change a battery?
6

William

EXP-logo

Jan 26, 2026

·

Stayed 1 night

The room was fine, minimal amenities, (soap). Staff were courteous. The AC worked fine but the fan made a lot of noise. There were no lights on the 3rd floor, we did find our room. In the morning we discovered a light switch. There was NO hot water, at all. Made me wonder if they were following the Mexican "motel" model - LOL The restaurant advertised was closed like permanent!
The room was fine, minimal amenities, (soap). Staff were courteous. The AC worked fine but the fan made a lot of noise. There were no lights on the 3rd floor, we did find our room. In the morning we discovered a light switch. There was NO hot water, at all. Made me wonder if they were following the Mexican "motel" model - LOL The restaurant advertised was closed like permanent!

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs about Hotel Madrid

Is breakfast offered at the hotel?

Breakfast is included and is served as a complimentary meal for guests.

Does the hotel allow pets?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is from 15:00, and check-out is until 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Yes, airport shuttle services are available for a surcharge of MXN 750 per vehicle (roundtrip, maximum occupancy 4).

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Tuxtla Gutierrez, within a 5-minute walk of Marimba Park and Museo de la Marimba. It is approximately 9.4 miles from Canon del Sumidero National Park and 0.3 miles from the Museum of the City of Tuxtla Gutiérrez.

What are the hotel's policies regarding children?

Up to 4 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Does the hotel offer extra beds or cribs?

Cribs (infant beds) are available for a fee of MXN 100 per day, and rollaway beds are available for a fee of MXN 350 per night. Advance request or confirmation may be required.

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Prices for upcoming dates

September 2026
October 2026

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Prices in USD for 2 guests, updated daily.

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