Is parking available at the property?

Self parking is available on-site for AUD 20 per night. Parking is limited and height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM until midnight, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, and additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities. Specific features for pool access are not mentioned.

What is the location of the property in relation to key landmarks?

The hotel is located in Newcastle West, within a 10-minute drive of Newcastle Beach and John Hunter Hospital. It is 0.5 miles from NEX and 8.5 miles from Lake Macquarie.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

Holiday Inn Express Newcastle Accommodation

Average nightly price at Holiday Inn Express Newcastle by IHG by month, last 12 months (USD)
Month	Average price
January	$116
February	$129
March	$127
April	$129
May	$127
June	$123
July	$123
August	$126
September	$135
October	$151
November	$149
December	$138

What guests think

At Holiday Inn Express Newcastle by IHG, travellers highlight clean, modern rooms, friendly staff, and a convenient location near light rail and the CBD, while noting smaller rooms, firm beds, bathroom design quirks, and limited on-site dinner.

The included breakfast pleases many, but variety, replenishment and coffee quality can be inconsistent. Some guests report shower temperature fluctuations, occasional maintenance lapses, and noise from adjoining rooms, while others value blackout blinds and quiet floors. On-site parking is convenient but usually paid, and street parking is time-limited nearby. Expect a modern, well-located base with solid value and a few compromises.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Modern facilities include secure on-site parking (usually paid), a small gym, and a bar/coffee area with 24 hour reception. On-site dinner is limited or occasionally unavailable, so many guests eat nearby or order in.

Related guest reviews

10

Rhonda

Oct 18, 2025

·

Stayed 1 night

Room very clean and dining area very spacious with great selection of alcohol and food. Parking undercover and easy access to reception via lift

8

Anna

Aug 14, 2025

·

Stayed 1 night

Pluses- The room was a good size and quiet. The included breakfast was actually pretty good Minuses- The staff were a bit dismissive and disinterested. They told us many times at check in that the hotel was an “ express” not a full Holiday Inn” Their website says there is full dinner available which is misleading! We were told to use the QR code in our room to view the menu and order but it didn’t work. We ordered via the room phone and they called us when it was ready but it is served in take away boxes!! Also very expensive- we ordered a pizza at $30 and it was the tiniest pizza I’ve seen!

10

Dan

May 30, 2025

·

Stayed 1 night

Nice hotel, room was great and staff are friendly. On-site gym is very small and has limited equipment.

8

Sandra

May 12, 2024

·

Stayed 1 night

The property was quite nice. Unfortunately I wasn’t aware the restaurant wasn’t open on the day we were there which was a bit inconvenient.

8

Denis

Jun 14, 2025

·

Stayed 1 night

A one night stay for catching up with family. Short walk from Newcastle Interchange. Very friendly and helpful staff at Reception. Breakfast buffet was not extensive but there were enough options of fruit and yoghurt, cereals, hot food, pastries and gluten free bread and corn flakes on request. Walking distance to many restaurants for dinner options. 24 hour reception is great as is the bar for a drink at any time. Would stay there again.

10

Lindsei Frank

Jun 30, 2024

·

Stayed 1 night

Excellent experience! Totally new and modern hotel. The employees were all very friendly and attentive. My only dissatisfaction is having to pay $20 a day for parking, I preferred to leave my car on the street, there are plenty of spaces on the street. Other than that, everything was perfect.

10

David

Jul 24, 2025

·

Stayed 3 nights

This property was wonderful…. Friendly staff who provided an easy check in process. Easy car parking process too. Close to trams, restaurants and bars. Nice breakfast/ dining/ bar area. Buffet breakfast was a little basic compared to many other hotels. 24 hour coffee service at reception. Comfortable beds and nice shower with great water pressure. Fantastic block out light blinds.

8

Phillip

Sep 28, 2025

·

Stayed 1 night

Room is good though quirk of the shower door also being the bathroom door takes a bit of getting used to. Location is excellent if needing access to train or light rail as it is not far to walk from Newcastle Interchange. Marketown shops are nearby as well. Not sure who's fault it is but when the listing says free parking, apparently this is across the street after 5pm weekdays or after 12pm Saturday (ie. outside metered parking times). Otherwise it is $20 per day for secure parking on premises.

10

Lesley

Dec 9, 2025

·

Stayed 1 night

Helpful friendly staff. The hotel is fine for a short stay but the facilities were limited for longer stays

8

Ravi

Dec 5, 2024

·

Stayed 4 nights

Centrally located and convenient. However, they should have an operation dining facility for dinner at least. They said they were understaffed and had to keep the resto shut :-(

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are generally very clean and well kept. A minority report musty or unpleasant odors, missed housekeeping details, or bathroom grout/mould.

Related guest reviews

4

Monica

Aug 1, 2023

·

Stayed 1 night

Housekeeping staff need more attention to detail. My room had a blood stained mattress protector on it which reception staff kindly changed, although it was not their job. Not impressed.

2

Jeremy

Nov 21, 2024

·

Stayed 2 nights

Room smelled of Spew, when I complained after the first night they gave me another room and then put another person in the spew smelling room without resolving the issue.

10

RICHARD

Feb 22, 2026

·

Stayed 3 nights

Clean lovely rooms

10

Gregory

Dec 20, 2025

·

Stayed 1 night

Great price, cheap parking & breakfast included. The location is good, the rooms are fine and the hotel is clean and well presented. The staff are excellent. Definitely recommended !!

6

Hannah

Mar 19, 2023

·

Stayed 2 nights

Shower - the pressure was in and out and when it went down the water temp went to freezing and then back to hot Mould in the grout of the shower - I felt like going and buying some cleaner and doing it myself. Obviously the cleaners are just wiping the showers down not using a brush to scrub. The room had a connecting internal door to the next room and I could hear everything from the people next door. They were very loud coming in drunk at 2 am. I’ve had better stays at the hotel previously seems very laxed. And the parking is very expensive added $40 to my stay.

6

Nada

Sep 1, 2024

·

Stayed 1 night

Nice hotel, very small room you can’t fit a small child in the room as extra, the room wasn’t clean , breakfast very basic .

4

Kasper

Dec 1, 2025

·

Stayed 7 nights

Værelset var beskidt og lugtede indelukket. Vinduerne kunne desuden ikke åbnes.

Translate

10

Susan

Feb 27, 2026

·

Stayed 2 nights

Good service, clean and comfy, and I like the breakfast.

10

Dayana

Nov 13, 2025

·

Stayed 1 night

Room was clean and comfy staff were lovely and helpful

10

Mary

Oct 6, 2025

·

Stayed 2 nights

Clean and comfortable room, staff are very friendly and the breakfast was also very good. Easy walk to the harbour with a number of options for dining and drinks.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and generally quiet with effective blackout blinds; some are compact. Several guests mention firm mattresses, unusual glass or dual-use bathroom doors, and occasional shower temperature fluctuations; Wi-Fi is reported fast.

Related guest reviews

8

Janine

Jul 1, 2025

·

Stayed 2 nights

Perfectly located for my business needs. Didn't like the glass walls in the bathroom--looked amazing, but lit up the room when one of us used the bathroom during the night!

10

Evan

Feb 18, 2025

·

Stayed 2 nights

The shower I'm my room was pulsing hot and cold

8

KRISTIE

Jan 4, 2025

·

Stayed 1 night

Was quite loud in our room. Comfortable room but bed could do with an upgrade. Great breakfast choices.

8

Naomi

Jul 28, 2025

·

Stayed 2 nights

Small but clean room, beds could be comfier and bathroom larger - a little to compact even for a couple.

10

Melissa

Oct 19, 2025

·

Stayed 1 night

The room was nice and clean. The bed was nice and comfy. Internet was excellent, and the breakfast was good and a lot to choose from.

6

Michele

Dec 31, 2025

·

Stayed 2 nights

Room was spacious, bathroom was also spacious and clean. Water pressure was fantastic. The bed however was awful, we’ve stayed here twice now and sadly it will be the last time we stay. We both had horrible sleeps because the bed was so hard. We couldn’t lay in the one position for too long cause you would loose the feeling in your arm or hip. The breakfast was lovely, but you had to pay for a decent coffee. When we checked out we unfortunately got stuck in the lift for 40 minutes, the communication about the status of how it was progressing to get us out of the lift was dismal and disappointing.

8

ricky Colin

Apr 27, 2025

·

Stayed 2 nights

Bathroom is very weird……

10

Daniel

Feb 19, 2024

·

Stayed 1 night

Great stay at an excellent property. Wifi was fast, the blackout blinds were great, the breakfast was wonderful too. Would definitely stay again!

10

Milena

Sep 14, 2025

·

Stayed 1 night

Staff were super friendly and helpful, easy to check in, parking was a breeze with paid parking at the hotel, 20 mins walking to honesuckle and theatre etc, new, clean, great selection buffet breakfast, room was clean, new facilities, loved that you got two pillows, one firm and one soft to choose from, mattress was nice and not warn out and lumpy, black out blinds. Lately every hotel I have stayed in has had noisy air conditioners, this one did not, so slept lovely! Definitely coming back.

10

Brent

Feb 10, 2025

·

Stayed 1 night

Large rooms, modern decor.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, professional and helpful with smooth check-in and check-out. There are occasional complaints about dismissive or rude interactions and poor communication.

Related guest reviews

10

Kerri

Nov 4, 2025

·

Stayed 1 night

Staff were very friendly and helpful

8

Anna

Aug 14, 2025

·

Stayed 1 night

Pluses- The room was a good size and quiet. The included breakfast was actually pretty good Minuses- The staff were a bit dismissive and disinterested. They told us many times at check in that the hotel was an “ express” not a full Holiday Inn” Their website says there is full dinner available which is misleading! We were told to use the QR code in our room to view the menu and order but it didn’t work. We ordered via the room phone and they called us when it was ready but it is served in take away boxes!! Also very expensive- we ordered a pizza at $30 and it was the tiniest pizza I’ve seen!

10

Alice

Feb 20, 2025

·

Stayed 4 nights

The staff make this place, they are lovely.

4

Joyann

Oct 24, 2025

·

Stayed 1 night

I was given room 632 . It wasn’t until I came back to this room after I had been to the concert late that night that I realised the door didn’t lock . If you pushed on the door it would open from the hall way. I had been up since 3am to get my flight from Brisbane so the last thing I wanted was to have to pack up and move rooms. I put two chairs and the ironing board across the door to limit the access if someone pushed the door and realised they could get in. I had a restless night because of this. Also i question if the room had been cleared properly as there were cans still in the rubbish bin, which I took photos of. The next morning I spoke to a male at reception regarding the door issue. I went to breakfast After breakfast he came to me and said that they knew about the door of this room not locking and having an issue but unfortunately I was given the key card to this room by mistake- I actually should have been in room 631. He apologised and said that he would get someone to ring me. Well I’m still waiting for the call . Obviously very poor communication between your reception staff. I paid over $300.00 for the night and I feel it’s a disgrace I was booked into a room which was known to have a door that didn’t lock. I feel a refund is warranted. Worse still is that no one from your motel chain has bothered to contact me . Very poor service. Regards Joyann Swann 0439 406 858

10

Allan

Dec 29, 2025

·

Stayed 5 nights

Early check in was most appreciated. Paying extra for bigger room was well worthwhile. Special mention to Linda and Riley for friendly and excellent service.

10

Mary

Aug 27, 2024

·

Stayed 1 night

Reception Staff excelled. On checking in/Breakfast time/checking out/ we were shown courtesy/ prompt acknowledgement on approach to Reception / interesting conversation and information about Newcastle.

6

David

Dec 21, 2024

·

Stayed 2 nights

Rude staff at the desk.

6

Stacey

Oct 31, 2024

·

Stayed 2 nights

The night staff that check us in needs to learn the meaning of the word hospitality cause he had none The cleaning staff were wonderful obliging and helpful

10

James

Jun 19, 2024

·

Stayed 1 night

Staff were exceptional - friendly, helpful and fun. Included breakfast is great. Beds and pillows very comfy. This chain will be my go to wherever possible

10

Alison

Sep 1, 2024

·

Stayed 1 night

I had to make an emergency booking at the Holiday Inn Express after another hotel I had booked to stay at had a cocroach infestation. I arrived at 8pm, flustered and stressed. Your receptionist caled KC was superb; so lovely and calmed me down. And it was such a relief to find a lovely clean, well-stocked bathroom. I was only passing through but would definitely stay again!

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient for the CBD, harbour and the Newcastle Interchange/light rail, with shops and cafes within walking distance. Some note limited dining immediately nearby or untidy surroundings, and use transport for beaches and more restaurants.

Related guest reviews

10

Siu Hung

Dec 29, 2025

·

Stayed 2 nights

Good location

10

Ronald

Sep 28, 2025

·

Stayed 2 nights

Interesting new hotel in West End of Newcastle. No hassle booking and parking ($20 per day). Walk to supermarket (across park) or down to harbour walk. . Room was clean & quiet. Breakfast included being standard hotel fare but good. Will stay again.

10

Joe

Jan 1, 2025

·

Stayed 1 night

A great stay in a super convenient location for the tram down to the beach. We had a great stay and would highly recommend.

10

Jennifer

Jan 5, 2025

·

Stayed 1 night

This hotel is in a great location in Newcastle. It is handy to shops, the harbour, and the inner-city. The hotel is clean and has nice staff. I have stayed here several times when visiting Newcastle.

8

Sjaan

Jun 9, 2024

·

Stayed 4 nights

Good value for money but not quite close enough to walk to most restaurants,pubs or the beach, so used Uber a lot.

10

Darren

Jan 1, 2025

·

Stayed 1 night

Nice and clean however the area around the holiday inn is derelict A lot of shops shut down Good restaurants within a 20 minute walk though Bit sad about Newcastle and the state it’s in around this area 4 pubs within a 5 minute walk are closed and in a derelict state

10

Evelyn

Oct 19, 2024

·

Stayed 1 night

Great location with very easy access to the Newcastle light rail.

8

Nerida

Jun 23, 2025

·

Stayed 3 nights

Great location, value for money.

8

Phillip

Sep 28, 2025

·

Stayed 1 night

Room is good though quirk of the shower door also being the bathroom door takes a bit of getting used to. Location is excellent if needing access to train or light rail as it is not far to walk from Newcastle Interchange. Marketown shops are nearby as well. Not sure who's fault it is but when the listing says free parking, apparently this is across the street after 5pm weekdays or after 12pm Saturday (ie. outside metered parking times). Otherwise it is $20 per day for secure parking on premises.

10

Claire

Jul 27, 2025

·

Stayed 1 night

Great location. Easy walking to bars and restaurants or light rail station. Breakfast had a good variety hot food was delicious. Staff were friendly and helpful. Would stay here again.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

The included buffet breakfast satisfies many, but variety, replenishment and coffee quality can be inconsistent. On-site dinner options are minimal or sporadic, and service can be slow when available.

Related guest reviews

6

paul

Feb 26, 2026

·

Stayed 1 night

Hotel itself was fine, room also fine. No issues with actual accomodation. Did decide to eat at Hotel. Food was poor. Complained and was refunded.

8

Andrew

Oct 1, 2025

·

Stayed 1 night

Breakfast options could have been more varied,for cereal, pancakes?

10

Paul

Sep 26, 2025

·

Stayed 1 night

Clean and comfortable room with excellent breakfast included - one of the better included hotel breakfasts I've had. Lots of variety of breakfast foods, including a lot of fresh food.

10

Keanu

Nov 16, 2025

·

Stayed 3 nights

Rooms were clean, breakfast was great, staff were really nice

8

Anna

Aug 14, 2025

·

Stayed 1 night

Pluses- The room was a good size and quiet. The included breakfast was actually pretty good Minuses- The staff were a bit dismissive and disinterested. They told us many times at check in that the hotel was an “ express” not a full Holiday Inn” Their website says there is full dinner available which is misleading! We were told to use the QR code in our room to view the menu and order but it didn’t work. We ordered via the room phone and they called us when it was ready but it is served in take away boxes!! Also very expensive- we ordered a pizza at $30 and it was the tiniest pizza I’ve seen!

4

Alex

Nov 22, 2025

·

Stayed 1 night

there was an issue about ordering food during dinner. took me an hour and half waiting for foods.

6

Candice

Apr 11, 2024

·

Stayed 1 night

The stay was great. The only thing I'd recommend is to provide better breakfast and quicker service on the breakfast. We had to wait for the bacon to be brought from the kitchen, it was about a 10 minute wait. I was disappointed with the breakfast - I've stayed in other Holiday Inns in other countries and their breakfasts are fantastic.

10

David

Jul 24, 2025

·

Stayed 3 nights

This property was wonderful…. Friendly staff who provided an easy check in process. Easy car parking process too. Close to trams, restaurants and bars. Nice breakfast/ dining/ bar area. Buffet breakfast was a little basic compared to many other hotels. 24 hour coffee service at reception. Comfortable beds and nice shower with great water pressure. Fantastic block out light blinds.

8

Norman

May 3, 2025

·

Stayed 1 night

Very good quality stay. Included breakfast - just a bit disappointed that eggs not on offer.

8

Peter

Jun 20, 2025

·

Stayed 1 night

The only thing keeping it from 5 stars was the disapointung breakfast.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $228	5 $166	6 $169	7 $298
8 $104	9 $131	10 $141	11 $98	12 $222	13 $105	14 $214
15 $131	16 $139	17	18 $244	19 $222	20 $127	21 $146
22 $103	23 $107	24 $107	25 $154	26 $112	27 $162	28 $214
29 $107	30 $112

Su	Mo	Tu	We	Th	Fr	Sa
		1 $107	2 $118	3 $112	4 $127	5 $273
6 $94	7 $119	8 $155	9 $94	10 $94	11 $114	12 $169
13 $96	14 $95	15 $94	16 $94	17 $95	18 $110	19 $149
20 $99	21 $95	22 $94	23 $113	24 $148	25 $169	26 $210
27 $135	28 $184	29 $201	30 $184	31 $221

Holiday Inn Express Newcastle by IHG

Prices for Holiday Inn Express Newcastle by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible

Standard Room, 2 Twin Beds

Standard Room, 1 King Bed

Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 2 Twin Beds (Birdwood Park View)

Standard Room, 1 Queen Bed (Birdwood Park View)

Standard Room

Guest reviews of Holiday Inn Express Newcastle by IHG

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Newcastle by IHG

Considering this hotel for your Newcastle trip?

Prices for upcoming dates