Is parking available at the property?

Yes, free parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately USD 10 for adults and children.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:30 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Yes, airport shuttle services are available for a fee of USD 50 per person (one-way). Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

What is the location of the property in relation to key landmarks?

The hotel is located in the heart of Antigua Guatemala, within a 15-minute walk of Central Park and Antigua Guatemala Cathedral. It is approximately 0.4 km from Cementerio General and 1.1 mi from Casa Santo Domingo Museum.

What are the policies for guests staying with children?

Children are allowed at the property, and kids can stay for free up to a certain age, though the minimum age for free stay is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 5 per night, and advance request or confirmation is required for availability.

Hotel Cacique Real

What guests think

At Hotel Cacique Real, guests consistently praise the warm, helpful staff and a quiet location that is walkable to Central Park in about 10–15 minutes, though some find the distance a bit far, especially for late-night returns.

Rooms are generally comfortable and clean, but recurring drawbacks include no air conditioning, some small or windowless spaces with weak lighting, occasional damp or moldy bathrooms, and sporadic noise from traffic, dogs, or thin walls. Breakfast is frequently enjoyed and sometimes included, yet options are basic and on-site dining is limited to breakfast, with one review noting it wasn't available. Facilities are simple, with a pleasant garden and useful laundry service, while parking is off-site and can be inconvenient or unavailable at night. Expect a calm, simple stay near the sights.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pleasant courtyard and a handy laundry service stand out; parking is off-site and may be inconvenient or unavailable at night.

Related guest reviews

10

Brandon

2 Jan 2024

·

Stayed 4 nights

What is there not to say about this beautiful boutique hotel. The front desk staff to the cleaning and kitchen staff were all very nice and accommodating for our needs and made communication very easy. The breakfast included is to die for and the next time we come to Antigua, we will definitely be staying here! It’s far enough away from the Central Park that you get enough peace and quiet in the evenings. All the guests were respectful and kept the noise levels to an appropriate level. They offer a laundry service for free depending on how many days you stay and also have resources for great guides should you need them. The eucalyptus placed in the room is very fresh and from the tree located in the center courtyard. (place a couple pieces in your shower for maximum enjoyment). Once again thank you to all the staff and anyone else that made our stay as comfortable as it was. Forever grateful.

8

Jorge

21 Oct 2025

·

Stayed 1 night

El hotel es bonito, ubicado en un área tranquila, las habitaciones están limpias y cómodas. Un poco de olor a humedad, y es que la ventana del baño no se pueden abrir para ventilarlo. El personal es muy amable y servicial. Tomar en cuenta que el parqueo está retirado del hotel y en la noche no estaba disponible el carrito para transportarlo a uno, hacia o desde el parqueo

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10

JaMikal

26 May 2024

·

Stayed 3 nights

Nice quiet hotel, just far enough off the main strip to be quiet but just close enough to easily walk. Very nice courtyard area also.

10

Marlene

2 Aug 2024

·

Stayed 2 nights

Property is good, view to volcano is beautiful Peaceful, safe, is far to the Central Park but ya good to walk, my brothers and ya we want to use the patio with Lena but was to Kate at 10:00 pm

4

Francisco

17 Mar 2024

·

Stayed 1 night

There is no parking on property. Streets wherw closed due to some activity and going to or going from the hotel was a problem. Way to expensive for the value of property

10

Ana

18 Oct 2024

·

Stayed 8 nights

It was convenient, nice, had no issues. The staff was very friendly. They had one free laundry service per room. It was close to the main square. Everything was within walking distance.

10

Gildardo

10 Mar 2025

·

Stayed 1 night

El lugar es muy agradable y el jardín es hermoso, ideal para una estancia relajada. Está un poco alejada del centro (15 minutos caminando) lo cual proporciona tranquilidad. El desayuno sencillo pero delicioso. Muy recomendable lugar para pasar unas noches en La Antigua

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10

Scott

12 Mar 2024

·

Stayed 3 nights

It's a quaint and very nice facility - an easy walk to downtown. The staff was very courteous. There was one person in particular, Nelly, who went above and beyond. She offered to do our laundry, made breakfast and coffee in the morning, cleaned our room daily. She was wonderful. I would stay there again.

8

Guadalupe

7 Nov 2023

·

Stayed 3 nights

Todo muy bien solo tener más organización en el estacionamiento ya que no tienen y te mandan a varios hoteles donde están lejos y es más problema ir y dejar el carro o bien recogerlo

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8

Andres

4 Sept 2024

·

Stayed 3 nights

Overall the hotel grounds are very nice…lots of charm. They offer massages and laundry services which was a big plus. They only offer breakfast and that breakfast is basic. I would only eat here if there is an emergency. Staff was very kind and polite - room was decent but it was dark. Definitely need better lighting in the rooms because our room was very dark. Almost weird considering Antigua is lo lively. Location wa great and only about 2 blocks from the main streets that take you everywhere

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Cleanliness

Most reviews describe clean rooms and well-kept spaces. A few note maintenance issues like mold in bathrooms or worn towels or cushions.

Related guest reviews

8

H.D.

21 Nov 2024

·

Stayed 3 nights

The property was extremely charming and well maintained. The staff were very attentive, friendly and accommodating.

10

Estuardo

7 Apr 2025

·

Stayed 2 nights

Excelente hotel, muy limpio y bien ubicado.

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10

Marixa

9 Nov 2025

·

Stayed 1 night

El personal que nos recibio asi como la persona que nos recibio las llaves son muy amable la limpieza de la habitacion es buena talvez el restaurantees un poco pequeño

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8

Ana

16 Jul 2024

·

Stayed 16 nights

The staff is very friendly and professional Beautiful property but the bedroom’s bathroom needed maintenance because it was full of mold.

10

Faviola

16 Nov 2025

·

Stayed 2 nights

La habitación estaba limpia, personal super amable y atento . El desayuno muy rico . Solo el baño es muy pequeño y no tiene mas que un espejo pequeño .

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10

Jay

30 Dec 2024

·

Stayed 4 nights

Nice place to stay in a quiet part of town. The staff was very helpful, considerate and friendly. Clean rooms, beautiful courtyard and excellent breakfast.

8

Alexandra

11 Mar 2024

·

Stayed 1 night

El hotel en general es precioso, el personal es muy amable y atento. Deben tener en cuenta el desgaste del mobiliario exterior (los almohadones de las sillas colgantes). Y es recomendable que el staff porte un gafete con nombre para su identificación ☺️

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10

Alejandro

7 May 2025

·

Stayed 1 night

Me and my family really enjoyed our stay. The hotel is walking distance to downtown and many other places. Our room was clean and comfortable for a 4 members family. People in sevice were friendly and polite.

10

roberto

2 May 2023

·

Stayed 1 night

Bonito Hotel, personal muy amable, buen desayuno, las si volvería a hospedarme, únicamente no tenia nuestra habitación todas las toallas necesarias, manos y para el suelo en ducha, específicamente y las que tenían considero algo ya con bastante tiempo de uso

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10

FERNANDO

7 Jul 2024

·

Stayed 6 nights

Muy limpio el hotel, bonito, el personal muy agradable y atentos, el area era segura, recomendable el hotel Cacique Real

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AI-generated summary based on recent guest reviews

Rooms

Comfortable beds and some spacious rooms, but many note no air conditioning, a few windowless or dim rooms with limited storage, and occasional noise from traffic or thin walls.

Related guest reviews

8

Brenda

18 Sept 2023

·

Stayed 2 nights

La propiedad es Preciosa, lejos del bullicio del centro de Antigua, pero de fácil acceso a otras áreas de la ciudad. Me encanto el jardín y la tranquilidad que se respira. La única observación que tengo es que la habitación de luxe del segundo nivel es obscura ya que no tiene ventana, pero si piden habitación con ventana al jardín será mucho mejor. Hay que tener un poco de paciencia con el agua caliente ya que el agua tarda en calentar, pero por lo demás un hotel precioso. El personal muy amable. Me volvería a hospedar acá sin duda.

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6

Oscar

23 Apr 2025

·

Stayed 3 nights

The hotel was fine for the purpose of our trip, but the air conditioner was not working and they said it was under repair, no one came to check it for 4 days. I think the staff of this hotel saves our experience, they are good people who just follow the rules of their bosses but the hotel management has to solve things and problems at their level that affect their customers. They offer a good breakfast.

10

Aura

23 Aug 2024

·

Stayed 1 night

Room was nice

10

Luis Alberto

1 Apr 2025

·

Stayed 3 nights

En general estuvo bien, buena atención, buen servicio. La habitación es lo que no fue tan bueno, no son amplias, no son para estadías largas ya que no espacio donde colgar tu ropa. algo más es que no cuenta con Aire acondicionado.

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10

Luis

14 Feb 2023

·

Stayed 4 nights

Really convenient location if you like walking. Stunning views of the volcanoes. A bit noisy from vehicles driving by during rush hours, ok in later hours of the night.

4

Katty

26 Jan 2025

·

Stayed 2 nights

Terrible experience due to constant noise. The walls were paper-thin, and I could hear everything from neighboring rooms and the hallway all night long. There was also loud traffic noise that made it impossible to get any rest. If you’re looking for a peaceful stay, avoid this hotel. Definitely not worth the price.

10

Cyrus

26 May 2025

·

Stayed 1 night

We loved staying here. The rooms were great, the location and the area was really nice and the staff was really friendly and helpful. I’d definitely stay here again!

8

Sergio

20 Nov 2023

·

Stayed 2 nights

La primera noche nos dieron una habitación sin ventanas y el internet muy malo . Pero al sig día el personal muy amable nos cambió a otra habitación bastante bien

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4

George

19 Mar 2025

·

Stayed 2 nights

No AC, asked for Fan not available. Opened window was very noisy. place needs some TLC.

4

ELVIA

12 Feb 2025

·

Stayed 1 night

Rooms was spacious,clean..I don't like room hadn't AC,I Sweating during the night,before the check out,they had to check the room before let you go..feels very uncountable,made me feel like I was stilling something..Didn't like that at all.. I'll not coming back..

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Service

Service is widely praised as friendly, attentive, and helpful, with staff frequently going above and beyond; isolated complaints mention room entry without knocking and slow issue resolution.

Related guest reviews

10

Marixa

9 Nov 2025

·

Stayed 1 night

El personal que nos recibio asi como la persona que nos recibio las llaves son muy amable la limpieza de la habitacion es buena talvez el restaurantees un poco pequeño

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10

Vanessa

27 Oct 2025

·

Stayed 2 nights

This hotel is located in a very good area. It is walkable to all the touristy spots in Antigua and the staff is very respectful and helpful.

10

Faviola

16 Nov 2025

·

Stayed 2 nights

La habitación estaba limpia, personal super amable y atento . El desayuno muy rico . Solo el baño es muy pequeño y no tiene mas que un espejo pequeño .

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10

Dania

27 Oct 2025

·

Stayed 2 nights

Great customer service, close walk to Parque Central and other sights. Definitely recommend!

8

Magdalena

2 Sept 2025

·

Stayed 2 nights

muy agradecidas por la atencion brindada por Nelly, el lugar bien limpio,las iinstalaciones son hermosas, nos quedamos a desayunar porque Nelly nos incentivo a quedarnos, ya ibamos a otro lado y nos sirvio un desayuno riquisimo, Gracias Nelly

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10

Cyrus

26 May 2025

·

Stayed 1 night

We loved staying here. The rooms were great, the location and the area was really nice and the staff was really friendly and helpful. I’d definitely stay here again!

10

Manuel

24 Nov 2025

·

Stayed 2 nights

El personal fue súper amable, el hotel muy acogedor

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4

Abril

23 Mar 2025

·

Stayed 3 nights

I stayed at this hotel recently, and unfortunately, I was really disappointed with my experience. While I was getting ready in my room, the front desk guy opened my door without confirming if I was inside—super unsettling. The next morning, I was sleeping and they opened my door AGAIN! This has never happened to me before, and I travel often, so I was pretty shocked. I asked to speak with the manager, but no one assisted me with that. On top of that, the noise was unbearable—dogs barking non-stop, construction work (chapiando), and people passing by constantly. If you’re trying to sleep in or relax, this is not the place for you. The dog started barking at 6 am every day, making it impossible to get a peaceful rest. Sadly, I won’t be returning

10

Scott

12 Mar 2024

·

Stayed 3 nights

It's a quaint and very nice facility - an easy walk to downtown. The staff was very courteous. There was one person in particular, Nelly, who went above and beyond. She offered to do our laundry, made breakfast and coffee in the morning, cleaned our room daily. She was wonderful. I would stay there again.

10

Juan Francisco Rivera

20 Oct 2025

·

Stayed 5 nights

Excelente atención del personal, especialmente de Nelly y Gabriel, quienes hicieron una experiencia muy agradable

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Location

Quiet area within a roughly 10–15 minute walk to Central Park and key sights. Some guests felt it was a bit far or affected by traffic at times.

Related guest reviews

8

Silvio

19 Nov 2024

·

Stayed 2 nights

Personale cortese Pulizia ottima 15 min dal centro a piedi

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10

Vanessa

27 Oct 2025

·

Stayed 2 nights

This hotel is located in a very good area. It is walkable to all the touristy spots in Antigua and the staff is very respectful and helpful.

10

Dania

27 Oct 2025

·

Stayed 2 nights

Great customer service, close walk to Parque Central and other sights. Definitely recommend!

8

Donecia

2 May 2025

·

Stayed 3 nights

The hotel was nice and in a good location if you want peace and quiet. The staff were very nice and hospitable. There were a few adjustments needed on the first night but nonetheless it was still a good stay overall. Would def recommend this property if you prefer to be away from the center at night to have peace.

10

Anna

24 Jul 2023

·

Stayed 1 night

property is close to downtown Antigua but far enough away not to have a lot of noise. Best using an uber or tuc tuc to get to downtown, just 4/5 minutes to the park.

10

JaMikal

26 May 2024

·

Stayed 3 nights

Nice quiet hotel, just far enough off the main strip to be quiet but just close enough to easily walk. Very nice courtyard area also.

10

Gildardo

10 Mar 2025

·

Stayed 1 night

El lugar es muy agradable y el jardín es hermoso, ideal para una estancia relajada. Está un poco alejada del centro (15 minutos caminando) lo cual proporciona tranquilidad. El desayuno sencillo pero delicioso. Muy recomendable lugar para pasar unas noches en La Antigua

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10

Alejandro

7 May 2025

·

Stayed 1 night

Me and my family really enjoyed our stay. The hotel is walking distance to downtown and many other places. Our room was clean and comfortable for a 4 members family. People in sevice were friendly and polite.

10

Maria

15 Apr 2025

·

Stayed 2 nights

Gabriel, you overnight front desk agent wen above and beyond for us throughout our stay. Property is beautiful, a little far from the main attractions.

10

Christina

6 Aug 2024

·

Stayed 2 nights

We had a great stay! Easily walkable to Central Park and other sites.

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Dining

Breakfast is generally tasty and well liked, but offerings are basic and the restaurant only serves breakfast, with one report of breakfast not available.

Related guest reviews

10

Genesis

27 Mar 2024

·

Stayed 1 night

Loved the location as it is walkable to all the major attractions but at the same time is not in the middle of the madness. Super friendly staff, the rooms are clean and comfortable and the breakfast is amazing! The whole experience was incredible nothing but compliments about this place!

10

Faviola

16 Nov 2025

·

Stayed 2 nights

La habitación estaba limpia, personal super amable y atento . El desayuno muy rico . Solo el baño es muy pequeño y no tiene mas que un espejo pequeño .

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10

Jay

30 Dec 2024

·

Stayed 4 nights

Nice place to stay in a quiet part of town. The staff was very helpful, considerate and friendly. Clean rooms, beautiful courtyard and excellent breakfast.

8

Magdalena

2 Sept 2025

·

Stayed 2 nights

muy agradecidas por la atencion brindada por Nelly, el lugar bien limpio,las iinstalaciones son hermosas, nos quedamos a desayunar porque Nelly nos incentivo a quedarnos, ya ibamos a otro lado y nos sirvio un desayuno riquisimo, Gracias Nelly

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8

Heather

31 Mar 2024

·

Stayed 3 nights

A great property with a lovely garden. The restaurant was only open for breakfast. Supermarket was close by.

8

Ivy

5 Sept 2024

·

Stayed 2 nights

The drainage in the showers were slow.we had occupied 6 rooms in the property and experienced the same problem. Breakfast on the property could use some work.

6

Myrna

20 May 2024

·

Stayed 4 nights

The property was clean and cute but breakfast was advertise as available and that was not available on premises .

10

Glennie

22 Nov 2024

·

Stayed 2 nights

Staff were friendly and polite. Good breakfast.

10

Jonathan

7 Sept 2024

·

Stayed 3 nights

Cute little hotel. Welcoming and friendly staff. Nice inclusive breakfast during our stay. Quiet and relaxing. Quick and easy walk to the center of Antigua. Would recommend to any couple looking to stay for a few nights.

8

Andres

4 Sept 2024

·

Stayed 3 nights

Overall the hotel grounds are very nice…lots of charm. They offer massages and laundry services which was a big plus. They only offer breakfast and that breakfast is basic. I would only eat here if there is an emergency. Staff was very kind and polite - room was decent but it was dark. Definitely need better lighting in the rooms because our room was very dark. Almost weird considering Antigua is lo lively. Location wa great and only about 2 blocks from the main streets that take you everywhere

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9 $145	10	11 $113	12 $128	13	14
15	16 $145	17 $121	18 $118	19 $156	20 $149	21 $147
22 $147	23 $151	24 $131	25 $145	26 $147	27	28
29 $115	30 $116

Su	Mo	Tu	We	Th	Fr	Sa
		1 $119	2 $118	3 $114	4 $129	5 $128
6 $121	7	8 $114	9 $121	10 $121	11 $122	12 $124
13 $121	14 $114	15 $112	16 $121	17 $121	18 $128	19 $124
20 $121	21 $121	22 $121	23 $121	24 $121	25 $129	26 $134
27 $129	28 $187	29	30	31

Hotel Cacique Real

About this property

Location

Room options

Quadruple Room, 2 Double Beds

Deluxe Room, 1 King Bed

Quadruple Room, 2 Queen Beds

Room, 1 Queen Bed

Guest reviews of Hotel Cacique Real

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Cacique Real

Prices for upcoming dates

Business details