Name: Homewood Suites by Hilton Hamilton, Ontario, Canada
Address: 40 Bay Street South, Central Hamilton, Hamilton, Canada, Hamilton, Ontario, CA
Price range: US$117–US$452 per night
Rating: 8.48

What guests think

At Homewood Suites by Hilton Hamilton, Ontario, Canada, travelers consistently praise spacious, clean suites with full kitchens, friendly staff, and a convenient downtown location near venues, along with a complimentary breakfast that many find generous and satisfying.

Common drawbacks include slow or crowded elevators, paid parking with limited or tight spaces, and a small or chilly pool that has occasionally been out of service. Several guests mention the surrounding area feels rough at night, and a few reported room odors, noise, or maintenance issues. Overall, it suits families and event-goers seeking space and value in central Hamilton.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Facilities draw mixed feedback: the gym is decent, but the pool is small and often reported as cold or occasionally out of service. Parking is underground and secure but paid, with tight or limited spaces, and elevators are frequently slow or down.

Related guest reviews

10

Kris

9 Sept 2023

·

Stayed 2 nights

All in all, we enjoyed our stay at Homewood suites. The hotel is clean and the staff are friendly. There is a great gym facility here with free weights, cables, bench press machine, Peloton bike, ellipticals and treadmills. The pool is quite small and unfortunately the heater was not working so it was very chilly. If you are training for a polar dip, visit this hotels pool right away! The breakfast spread was very good with hot and cold options. Homeless people had left their mark in the parking lot underground but that is the case in any city these days so I cant fault the hotel. The room was stocked with clean dishes and the cook top was actually very good! You will have a pleasant stay here.

4

Michelle

9 Nov 2024

·

Stayed 1 night

Parking is expensive, area is not very nice, pool was very small, cold and ceiling under repair. Room was big and comfortable. Kitchen was well equipped and modern.

6

Jonathan

8 Jan 2024

·

Stayed 4 nights

The pool heater was broken and was not informed until check in. I was told you could still go swimming but it would be very cold. It was unbearably cold. This has been the issue for many weeks apparently and no update was provided by email or on the website.

4

Lisa

27 Apr 2025

·

Stayed 3 nights

Hotel only had 2 elevators and one was not in service. Waited 45 mins for an elevator.

6

Lisa

25 Jul 2023

·

Stayed 1 night

The pool had a terrible smell. We did not go in.

4

Katrina

6 Nov 2023

·

Stayed 1 night

Second time coming here within a few month and pool heater was broken both times which makes for disappointed kids, also no lake view anywhere in site like it says

8

Allison

9 Jul 2023

·

Stayed 3 nights

Very clean, secure and well kept hotel. Kid friendly and great breakfasts. Pool heater was broken for our entire stay. It was one of the big draws of the hotel.

10

Kimberley

29 Mar 2025

·

Stayed 1 night

The only complaint we had was honestly the parking. There wasn't enough spots in the underground. As a lot were taped off. We did manage to find a spot along the tape that management said we could use.

8

Jaime

29 Apr 2024

·

Stayed 3 nights

Parking garage-spots are limited & way too tight.

8

Dave

26 May 2025

·

Stayed 1 night

The room was fantastic: great bed, full kitchen, sitting area with sofa and chair and a desk. The bathroom was lovely also. The breakfast room has a great atmosphere and lovely view of downtown. Good selection of hot and cold items to choose from. Having a fan in the bathroom to reduce steam from showers would be desireable. During our stay, only one of the two elevators was in service. As the hotel has 15 floors, this resulted in long wait times.

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Cleanliness

Reviews frequently highlight very clean, spotless rooms. A few guests reported issues such as lingering smoke or odors, missed housekeeping, or isolated cleanliness lapses.

Related guest reviews

10

Patricia

1 Sept 2024

·

Stayed 2 nights

Much better quality than we expected for the cost. Complimentary breakfast was an unexpected bonus. Room very spacious and clean.

10

rebecca

1 Mar 2026

·

Stayed 1 night

Room was spotless and very nice. Place was very clean.

10

Trish

1 Dec 2025

·

Stayed 1 night

The toom was spacious and spotless. Great location, definitely would recommend to friends and family.

10

Michael

25 Feb 2026

·

Stayed 1 night

Staff was friendly room was very clean and comfortable and location was excellent

10

James

19 Feb 2026

·

Stayed 1 night

Clean. Staff is friendly. Convenient location.

6

Brittany

12 Oct 2025

·

Stayed 2 nights

The room was spacious and comfortable, and the staff were generally friendly. However, we experienced a few issues during our stay. When we returned late one evening, the parking lot was full, and we had to park elsewhere. We were given a pass for this, which we appreciated. Unfortunately, the sofa bed in our room was broken when we arrived. Maintenance provided a temporary fix so that our children could still sleep on it, but it would have been too uncomfortable for adults. We also found what appeared to be mouse droppings on the sugar packets in the kitchen area. As a result, we didn’t feel comfortable using the coffee or tea supplies. When we brought this to the attention of the front desk supervisor, she suggested that the specks were chia seeds that had somehow stuck to the packets. Since we hadn’t brought any chia seeds into the room, we remained concerned and requested compensation for the discomfort of spending the night thinking there might be mice present, along with the broken sofa bed. We were ultimately refunded the parking fees ($19 per night), which we appreciated, though it felt like a small amount considering the overall cost of the stay and the inconvenience we experienced.

8

Virginia

9 Nov 2025

·

Stayed 2 nights

Everything was great. My only complaint was the room smelled faintly of cigarette smoke even though it was a non smoking room.

4

Shauna

2 Dec 2022

·

Stayed 19,327 nights

Dirty dishes left in the room

10

John

14 Dec 2025

·

Stayed 1 night

The room was big and clean, bed was comfortable.

2

Ryan

5 May 2025

·

Stayed 1 night

Property was generally not clean. Pool area was disgusting with a rusty fountain,garbage filled with dirty dipers, bandaids on floor and chewing gum. Front desk called me in the morning to move my car from one parking lot to a different one at which point I received a 160 parking ticket when I was told that is where I could park with the hotel. On top of that the fire alarm went off for no reason causing us to get soaked standing in the rain. Will not be returning and I recommend others to steer clear of this hotel.

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Rooms

Suites are spacious with full kitchens and comfortable layouts, good for families. Some guests noted soft or worn mattresses, uncomfortable sofa beds, dim lighting, and occasional noise or view limitations; Wi‑Fi was unreliable in a few stays.

Related guest reviews

10

Trish

1 Dec 2025

·

Stayed 1 night

The toom was spacious and spotless. Great location, definitely would recommend to friends and family.

10

Michael

23 Nov 2025

·

Stayed 2 nights

Very nice location. Short walk to TD Coliseum. Suite has a smart room layout with full modern kitchen. Nice breakfast - kitchen staff are very helpful. Convenient underground parking off George St.

6

MUHAMMAD

14 Aug 2025

·

Stayed 1 night

Breakfast area was small compared to the size of hotel and number of people staying there. Paying extra for parking it not good as hotel room is booked and paid. Why pay extra to.park in hotel proprty? Sofa Bed was not good. Not ideal for sleeping.

10

Emie

17 Jul 2025

·

Stayed 2 nights

Great central location. Room was spacious, and clean. Suite had full kitchen and living room area with separate bedroom, perfect for a young family. Property is very secure, lots of underground parking. Breakfast was one of the best we’ve had, lots of fresh variety and options for any diet. Elevators were very busy and slow, sometimes had to wait 5-10 minutes. Would definitely stay again.

10

Andrew

29 Sept 2025

·

Stayed 1 night

The room was large and had full service kitchen area in the suite. The beds were comfortable and the room was clean. Breakfast had a good variety.

6

Beth

6 Feb 2023

·

Stayed 1 night

My overall stay was great. The hotel was clean staff was very friendly. The only issue I had was that the curtains don’t close all the way we were able to see right into the condo across from us from our window and people could stare into our hotel room, this was extremely uncomfortable as we were able to see the people going and doing their morning routine night routine. A suggestion for this hotel is to get curtains that actually close.

6

Michael

5 May 2025

·

Stayed 2 nights

No WiFi, the checkin app didn't work, there were two ( false) alarms, no channel guide, no wine glasses, (hot) breakfast was cold. Suites very pleasant.

8

Sandra

19 Sept 2024

·

Stayed 7 nights

First room bed was sunken and uncomfortable, also room was dark and looked into the parking garage. We requested a room change the second day, but the hotel was full, so we had to wait another day. Second room was much better, but the mattress was also a little sunken and needed to be replaced. Other than that, it was a large room, great for a long stay. The hotel is a good location and the free breakfast and fitness room were good. Front desk staff were very nice. Parking was reasonable and safe underground.

10

Lindsay

12 Oct 2025

·

Stayed 1 night

Great and spacious rooms.

6

Scott

5 Sept 2023

·

Stayed 1 night

Checked out at 2 a.m. because of a banging noise every 15 to 30 seconds behind the wall of the bedroom. The hotel was empty, why they put me into a room right next to the elevators and ice machine is beyond me. Toilet didn’t flush properly. Room was clean and front desk staff were friendly. Area around the hotel is seedy with vagrants on every block. I stay at a lot of Homewood Suites and this is the first one to charge me $15 for parking in an empty lot. I won’t be back to this particular hotel.

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Service

Staff are widely described as friendly and helpful, with quick check‑in. Some guests experienced slow or unresponsive front-desk or housekeeping service and occasional communication issues.

Related guest reviews

10

Lisa

16 Nov 2025

·

Stayed 1 night

Very impressed. Quick and helpful service. Room was clean and spacious and the breakfast selections were excellent. Thanks!

10

Michael

25 Feb 2026

·

Stayed 1 night

Staff was friendly room was very clean and comfortable and location was excellent

6

Tania

20 Jun 2025

·

Stayed 1 night

One receptionist is refocus forming a long lin up of frustrated tired guests.

10

Elizabeth

10 Dec 2025

·

Stayed 1 night

Perfect. No glitches, would be nice if Breakfast went to 10:30. Front desk staff were very helpful with local info etc.

4

Sharlyn

1 Feb 2026

·

Stayed 2 nights

Was spoken to rudely at checknin after we had questionscaboutvthe parking. Never did get a full answer

10

Ken

11 Dec 2025

·

Stayed 1 night

Yes the room was perfect. Your staff was very friendly and eager to help.

8

Priscilla

19 Jul 2025

·

Stayed 7 nights

Comfortable Stay, But Staff Could Be More Helpful I had an overall good stay at this hotel. I was there for 7 nights. The room was clean, comfortable, and the location was convenient for everything I needed. However, the staff were not very helpful when I made simple requests, such as for room service. Each time, there seemed to be an excuse rather than a solution, which was disappointing. Despite that, the hotel itself met expectations and offered a pleasant environment.

10

Jeremy

3 Jun 2025

·

Stayed 1 night

Very nice hotel, friendly staff

4

Chaka

4 Oct 2025

·

Stayed 2 nights

I have stayed at several Homewood Suites in Canada and all over the US. I have never stayed at one that was “Rundown” with such old and squeaky beds and broken furniture (drawer in bathroom couldn’t even close). Also they were no body wash in the dispenser , and just a small used roll of toilet paper. At checking staff was not as welcoming, she didn’t even explained where the room was…. What floor and how to get there. I had to ask her. She was very quick to just get rid of me. At check out I mentioned the problem to the

10

Marlys

23 Jul 2025

·

Stayed 2 nights

Clean, quiet, comfortable, excellent staff throughout the course of our stay.

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Location

Central downtown location within easy walk of the arena, Convention Centre, restaurants, and transit. Several reviewers found the surrounding area rough at night, though on‑site security and parking were appreciated.

Related guest reviews

10

Andreea

16 Feb 2025

·

Stayed 1 night

Walking distance to restaurants and bars.

8

Habibur

25 Sept 2025

·

Stayed 1 night

The hotel itself was amazing and the room was really clean. There was breakfast available as well, and the staff were very friendly. However, unfortunately, the area around the hotel is quite dingy and felt a little bit unsafe at night.

10

Greg

29 Dec 2025

·

Stayed 1 night

Good breakfast and excellent location to restaurants and concert venue TD coliseum

10

Eddie

22 Sept 2025

·

Stayed 3 nights

The rooms were quite spacious and very clean and cozy. Staff were very courteous. Very convenient location right beside the Art Gallery, the Convention Centre and Jackson Square Mall. You definitely get more than you paid for.

10

Jen

19 Feb 2026

·

Stayed 1 night

The Hilton did a great job welcoming concert goers to their hotel with a pre-party and a great breakfast. A perfect spot to stay when going to an event at the TD Coliseum.

10

Rashad Hameed

22 Aug 2025

·

Stayed 5 nights

Location was great , restaurants , shopping all around , hotel had amazing staff , safe parking lot we had good time no issues , staff was great help us with some bedding for senior , hotel room was great

10

pj

9 Jan 2023

·

Walkable distance to downtown. Safe and secure site. Close to highways.

8

Madilynn

3 Jun 2025

·

Stayed 1 night

Decent hotel in downtown Hamilton. Room was comfortable. Bed was bit too soft. Lots of homeless around the hotel. Wouldn’t feel safe being alone at night in the area.

10

Armie

20 Sept 2025

·

Stayed 1 night

Excellent location, very clean property

10

Richard

5 Oct 2023

·

Stayed 2 nights

Hotel itself was great, location not so much.

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Dining

Complimentary breakfast is frequently praised for variety and quality with hot and cold options, though a few guests found items cold or unappealing at busy times. An occasional evening social was appreciated.

Related guest reviews

10

Lisa

16 Nov 2025

·

Stayed 1 night

Very impressed. Quick and helpful service. Room was clean and spacious and the breakfast selections were excellent. Thanks!

10

Jessica

7 Jul 2025

·

Stayed 1 night

I would stay here again. The breakfast buffet was very good especially for a free breakfast.

10

roy

15 Sept 2025

·

Stayed 1 night

Great breakfast

10

Tabbitha

22 May 2025

·

Stayed 1 night

Clean, very nice room. Good breakfast

10

Dawn

9 Nov 2025

·

Stayed 1 night

Room was nice and clean, bed comfortable. Breakfast selection was good, good flavour but everything was cold, even during a peak busy time, I ended up just eating cereal. Toaster needs replacing one piece burnt the other didn’t cook at all. The people tending the breakfast were very good.

10

JUN

16 May 2025

·

Stayed 1 night

Free breakfast is very good

10

Debbie

28 Sept 2025

·

Stayed 1 night

The complimentary hot breakfast was the highlight

10

Fred

26 Oct 2025

·

Stayed 1 night

The breakfast ... lots to choose from ...so clean plenty of options ...but everything especially hot.items .. seemed synthetic ... tasteless and unpleasant tasting ....

10

Terry

23 Sept 2023

·

Stayed 1 night

Cold breakfast. Everything else was great

8

Dave

26 May 2025

·

Stayed 1 night

The room was fantastic: great bed, full kitchen, sitting area with sofa and chair and a desk. The bathroom was lovely also. The breakfast room has a great atmosphere and lovely view of downtown. Good selection of hot and cold items to choose from. Having a fan in the bathroom to reduce steam from showers would be desireable. During our stay, only one of the two elevators was in service. As the hotel has 15 floors, this resulted in long wait times.

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Month	Average price
January	US$132
February	US$136
March	US$172
April	US$144
May	US$151
June	US$147
July	US$135
August	US$136
September	US$141
October	US$139
November	US$135
December	US$131

Su	Mo	Tu	We	Th	Fr	Sa
				1 $130	2	3
4 $120	5 $143	6 $137	7	8 $124	9 $158	10 $162
11 $117	12 $128	13 $128	14 $210	15 $227	16 $228	17
18 $117	19 $124	20 $124	21 $128	22 $124	23 $243	24
25 $139	26 $135	27 $128	28 $128	29 $124	30 $135	31 $144

Homewood Suites by Hilton Hamilton, Ontario, Canada

Prices for Homewood Suites by Hilton Hamilton, Ontario, Canada

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom

Studio, 1 King Bed, Accessible (Hearing)

Suite, 2 Bedrooms

Suite, 2 Queen Beds

Suite, Accessible (Roll-In Shower)

Studio, Accessible (Roll-In Shower)

Suite, 1 King Bed, Accessible (Hearing)

Suite, 1 Bedroom, Bathtub

Suite, 1 King Bed

Guest reviews of Homewood Suites by Hilton Hamilton, Ontario, Canada

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Homewood Suites by Hilton Hamilton, Ontario, Canada

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $245
20 $148	21 $156	22 $168	23 $147	24 $452	25 $419	26
27 $126	28 $129	29 $129	30 $129