Hotel Palma

Great service and location

We enjoyed the rooftop view of the mountain. It was a great place to enjoy a glass of prosecco and enjoy the sunset.

The room was nice, the staff were exemplary - I would definitely recommend using as base for going to the archaeological parks! Perhaps not the best place to stay if you love a hotel breakfast though…

Super friendly and helpful staff. Even helped us to get tickets online to get to mount Vesuvio. Parking right in front. Breakfast included. Usual selection of cold cuts, bred, coffee, tea, cereol, breakfast cakes, yogurt, juices etc. Room was nice and clean. Bed comfortable. Location is perfect. Just a few mintues walk to the ruins entrance and plenty of great restaurants. I definitely recommend it.

We had a good stay at Hotel Palma. We stayed in a family room which worked out great for us (a family with children). The staff was mostly very friendly and welcoming, with the exception of the very grumpy breakfast attendant. We stay at a LOT of hotels and this is the worst breakfast experience we've ever had unfortunately. Usually, when there is a buffet, you are allowed to stay at the table and finish your food even past the time a buffet is officially served. The staff will usually just put away the food and let you stay at the table. Not so at this hotel. As soon as the clock hit 10am, the breakfast attendant turned off the light in the room (to signal us to leave) and started very aggressively putting the buffet away while sighing and rolling her eyes when we had the gall to stay 5 min past the end of breakfast time. That put a bad taste in our mouthes - literally. Also, the breakfast food was very old and - with the exception of some of the pastries - was not changed out during our entire stay. The same moldy ham was served on day 1 and day 4. We are pretty sure the bacon and eggs were reheated as well. The juice had flies in it and was not changed out in between days. So while I recommend the hotel itself - skip breakfast and go get it somewhere else.