The Mercury Hotel

Do not stay in this place under any circumstance. There are active water leaks, mold issues, and poor circulation. The hallways and elevator reek of marijuana. The pool has algea all over it. The doors do not lock. The tvs do not work. The wifi does not work.

The property was located in a great area and in walkable distance to everything, but the downfall is it they don't keep up the housekeeping the beds are awful and the TV has no local channels you have to watch YouTube or Netflix which is crappy and the hallway smells like pee. The pool area is not clean daily and maintain there was a pack of M&M's that fill in the pool and on the ground for 4 days.

It’s nothing like the photos I suggest making sure to check recent reviews and google the places before booking because the Expedia rating just is not accurate. Very disappointing. Not clean, trash everywhere, smelled, nothing like photos, lots of spiders, the old guy called me sweetie after I said I was a single mom who paid for this trip for my own mother and my son and sister for my sons birthday and Mother’s Day weekend! Not enough towels only gave us 3 more when we kept asking. Lots of construction with no signs of finishing. Lots of broken things in the room. Dirty pool that no one ever cleaned (I myself swept out some bugs so my kid could play) trash every where in pool area. The location is lovely I wish they took care of the hotel it’s so sad how places with an 8 rating are so incredibly lousy these days

We stayed in a studio that could use some updating. We noticed other rooms had been remodeled but ours was not. If you have trouble stepping into a high bathtub this room would not work for you as the shower was in a jet tub. No curtain so water all over the floor. The bed was comfortable as it was a memory foam mattress. Couldn’t figure out the tv’s. Kitchen and living room area were nice and spacious. Windows are thin and we had a cocktail bar under us where we could hear every conversation for people hanging outside on the sidewalk/street. Not quiet! Great communication with the hotel staff. Each door has their own code keypad so it was easy to enter when we arrived after midnight. Good location and could walk to most areas.

It was a apartment complex not a hotel and it was dirty in some places of the building with garbage and can’t really go in the pool because it’s dirty and it doesnt look like they clean it often. Doesn’t look like anything on the picture on the site.

The Mercury Hotel is an old apartment building. The front desk staff were very friendly and helpful. The lobby and hallway downstairs was very nice, clean and lighted. When you get off of the elevator upstairs it is dark and dingy. Our room had a keypad lock with which wouldn’t stay locked a couple times that we left, even after verifying it was locked. The couch in our room was filthy looking. Otherwise the room was nice. Bed was very comfortable. Shower pressure was great and the water was warm. The small refrigerator was perfect for our short stay with a few kitchen items if needed. Very convenient to the beach, restaurants and shopping on Collins. The hotel could definitely use a remodel on the floors near guest rooms.

The property has an excellent location. The checking in process works as explained but if you arrive ealier you will have to wait for the host to arrive. I was like that he could push my reservation a bit ealier. The property needs some renovations in general but it is good for a short stay. WIFI works well. It was clean. AC working well. A bit noisy because there is a restauriant in the level 1 and a pub next to it but there is a point in the night wehre you can sleep well as all gets quite, maybe in complicnace with SOBE codes.

The hotel is a bit outdated especially the corridors but the rooms have all the amenities you need for a longer stay and the location is amazing!

The person at the front desk was great but the room we were placed in was terrible. Nothing looked like the photos and we were placed in a room right above the bar unexpectedly. There were tiny ants on the counter, so any food we had needed to be kept high. Flooring had loose pieces. Bathroom sink needs work and they also use Qtip as screws to hold things in place.

You get what you pay for. First night, air conditioning didn’t work. The air conditioning was dripping and leaking from the bathroom ceiling because the “coils were frozen”. Hole in the bathroom ceiling. The TV didn’t work. No channels, no antenna, no apps. The best part of the property are the pool/jacuzzi and location.

This place is pretty rough. My room specifically was very dirty in check in. Stains on the sheets, dusty and dirty walls - all around falling apart. The bathroom specifically was disgusting, the shower had no curtain and drain clogged with hair and pieces of paper as well as having caked scum. Very weird amenities - again I had no shower curtain but two sinks two couches and two tvs. The closet had hangers taken from retail stores and then a random boogy board. I called to switch rooms. The phone number for the hotel is clearly someone’s cell phone, they called me back and said “who’s this” and I had to ask a question or two to confirm it was in fact the hotel. They said there may be one available but claimed the others were an upgrade - perhaps for being in nicer condition? Regardless no one got back to me about it. The location is nice and quiet although if you are looking for safety, it’s very easy to just walk in and the front desk seemed only occupied a few hours a day. It’s next to a night club so one evening I was a little worried about someone following me in. Overall I stayed safe though and didn’t run in to many guests. The doors have pin pads to open but no additional lock options.

The pictures make the hotel look so much better than it was in person. The bathtub was stained dirty. We checked out early and moved to a different hotel. The front desk staff was very nice.

It's poor cleanliness. Bathroom is not clean. Also, ceiling of corridor at the room floor is broken.

Dirty, run down, no towels in room, door hanging off hinges, grimy walls, stained furniture, couch so hard it hurt my butt sitting down, couch "leather" peeling, dirty walls, dirty appliances, light not working in toilet room. The list goes on. Horrid place.

Dirty place with roaches and management doesn't even respond any request...

We rent 2 rooms for 2 families, there was one room that was upgraded but with some roaches included around and the other one was super disgusting with moods, dusty stink like someone pee on it and the manager left us waiting for almost 2 hours with not solutions and since we had already paid $100 for parking we had to stay and live the worst experience hotel in our life... please people stay away from this Hotel...

Pictures are inaccurate. There is mold present in all corners of the rooms. Stains on sheets, seemingly unwashed.

Poor cleanliness.

Filthy rooms, moldy smell, everything is broken. Do not, repeat, DO NOT BOOK HERE!

A bit dirty, fixtures not all working.

All individual apartments with all different furnishings. Some apartments are nice and some aren't so great. The staff was very friendly.

The property was located in a great area and in walkable distance to everything, but the downfall is it they don't keep up the housekeeping the beds are awful and the TV has no local channels you have to watch YouTube or Netflix which is crappy and the hallway smells like pee. The pool area is not clean daily and maintain there was a pack of M&M's that fill in the pool and on the ground for 4 days.

We stayed in a studio that could use some updating. We noticed other rooms had been remodeled but ours was not. If you have trouble stepping into a high bathtub this room would not work for you as the shower was in a jet tub. No curtain so water all over the floor. The bed was comfortable as it was a memory foam mattress. Couldn’t figure out the tv’s. Kitchen and living room area were nice and spacious. Windows are thin and we had a cocktail bar under us where we could hear every conversation for people hanging outside on the sidewalk/street. Not quiet! Great communication with the hotel staff. Each door has their own code keypad so it was easy to enter when we arrived after midnight. Good location and could walk to most areas.

I liked how it was next to everything and the suite is big and good for the price, only thing is it’s hard to sleep because club story under it stays open til 5 am and construction in the mornings

The property has an excellent location. The checking in process works as explained but if you arrive ealier you will have to wait for the host to arrive. I was like that he could push my reservation a bit ealier. The property needs some renovations in general but it is good for a short stay. WIFI works well. It was clean. AC working well. A bit noisy because there is a restauriant in the level 1 and a pub next to it but there is a point in the night wehre you can sleep well as all gets quite, maybe in complicnace with SOBE codes.

Upgraded to nicer room, first one was dated and needs a deep clean and repairs. Walking distance to great restaurants.

Dont waste your time or money. The tv didnt work. The door wasnt secure as there was only one electric lock. The couch in the living area was falling apart. The bed frame was broken. The bath tub jets didnt work, there was no shower curtain, the soap rack in the shower was covered with rust and gunk, i found a giant roach by the toilet. The door separating the bathroom was broken. There was a giant leak above from the guest on the above floor whenever they took a shower. They gave us three towels and we had to basically call every day for more along with the toilet paper. It Was hard to get ahold of the front desk if they were around when you got them. It was a total dump. Never again.

We had a really nicely designed king size room with a fully stocked mini kitchen! Everything was clean and everything worked perfectly. The concierge Luis was our favorite but all of them were great! We had a great time and definitely will be back soon!

The person at the front desk was great but the room we were placed in was terrible. Nothing looked like the photos and we were placed in a room right above the bar unexpectedly. There were tiny ants on the counter, so any food we had needed to be kept high. Flooring had loose pieces. Bathroom sink needs work and they also use Qtip as screws to hold things in place.

You get what you pay for. First night, air conditioning didn’t work. The air conditioning was dripping and leaking from the bathroom ceiling because the “coils were frozen”. Hole in the bathroom ceiling. The TV didn’t work. No channels, no antenna, no apps. The best part of the property are the pool/jacuzzi and location.

All individual apartments with all different furnishings. Some apartments are nice and some aren't so great. The staff was very friendly.

I stayed for 7 days during the time I stayed, they didn't clean one day, they didn't change the towels or the sheets, I asked them to clean and they said they wouldn't have time.

Det var på sin vis en meget ambivalent oplevelse med Mercury Apart Hotel, som på mange måder ikke imponerede, men omvendt var ekstremt charmerende og derfor får vores anbefaling. Den lejlighed, som vi havde lejet, viste sig at være under renovering, da vi ankom, men hotellets manager trådte til og fandt hurtigt en anden lejlighed i bygningen til os, som med en ekstra opredning kunne opfylde vores behov. Selve lejligheden var "amerikansk" på godt og ondt. Den var delvist renoveret, men bar præg af meget sjusk og ringe håndværk. Airconditionen kørte konstant og var temmeligt støjende, vandhanen sad løst, døren til tagterrassen gabte, glasdøren til brusekabinet i det ene badeværelse slog hårdt ind mod fliserne, så man troede, at den var på nippet til at splintre, og sådan var det hele vejen igennem. Alligevel var vi utroligt tilfredse med lejligheden og hotellet, for det var meget charmerende, havde en fantastisk beliggenhed og et imødekommende personale. Læg dertil et meget konkurrencedygtigt prisniveau i forhold til almindelige hotelværelser i South Beach-området, masser af plads til prisen og tekøkken og køleskab/fryser - og for denne lejligheds vedkommende en ret stor privat tagterrasse med havemøbler og bruser. Alt i alt en rigtig god oplevelse. Tak til manageren!

Property was nice and clean front desk was helpful and funny I enjoyed my stay and would do it all over again.

Bathroom door was not working, TV remote control missing, no ice, no supplies. Poor service and no bed sheets for sofa bed. No one able to help.

The rooms at this hotel are pretty awful. Usually I don't mind non-fancy, I've even enjoyed hostels, but this was gross. The morning front desk attendant was nowhere to be found for hours, and my key code wouldn't work so I was almost late for my flight (I asked housekeeping to let me in the room).

Very accommodating anything that as needed they immediately got it to me balcony was nice and relaxing they allowed me an extra 2 hrs before leaving considering that my flight was in the evening.

Customer service is terrible. When asked to provide towels. They didn’t event provide that first they said they will send it over to the room after never received and had to deal with their security guy over night and he doesn’t even know how to check customer in to the room he was asking us ring the bell and no one was answering.

We had a really nicely designed king size room with a fully stocked mini kitchen! Everything was clean and everything worked perfectly. The concierge Luis was our favorite but all of them were great! We had a great time and definitely will be back soon!

Bra läge lugnt och nära till stranden. Efter investerat i rengörings servetter så blev det helt okej.. Gammalt och slitet och ingen städning under de sex dagar vi var där. Men både nattvakten och personalen i receptionen var väldigt trevliga…

So close to everything. We would definitely stay here again due to acessability to beach shopping foid walkability and free trolley service.

Está cerca de todo lo turístico,playa,Ocean Dr St,etcétera

Great location and clean hotel located really close to everything. 5 mins walk from the beach, restaurants and boardwalk.

The location was great. A few blocks from the beach

Great location.

Such a cute property! We had a two story apt-hotel with a private balcony. The location was perfect: within walking distance of the fun spots but nestled away in a quite area. There was a great pizza bistro and tea lounge located in the property.

The Mercury Hotel is an old apartment building. The front desk staff were very friendly and helpful. The lobby and hallway downstairs was very nice, clean and lighted. When you get off of the elevator upstairs it is dark and dingy. Our room had a keypad lock with which wouldn’t stay locked a couple times that we left, even after verifying it was locked. The couch in our room was filthy looking. Otherwise the room was nice. Bed was very comfortable. Shower pressure was great and the water was warm. The small refrigerator was perfect for our short stay with a few kitchen items if needed. Very convenient to the beach, restaurants and shopping on Collins. The hotel could definitely use a remodel on the floors near guest rooms.

The property has an excellent location. The checking in process works as explained but if you arrive ealier you will have to wait for the host to arrive. I was like that he could push my reservation a bit ealier. The property needs some renovations in general but it is good for a short stay. WIFI works well. It was clean. AC working well. A bit noisy because there is a restauriant in the level 1 and a pub next to it but there is a point in the night wehre you can sleep well as all gets quite, maybe in complicnace with SOBE codes.

The hotel is a bit outdated especially the corridors but the rooms have all the amenities you need for a longer stay and the location is amazing!

A estadia foi razoável, muito bem localizado, mas ficou devendo em conforto e limpeza.

Door to our room didn’t work properly, it wouldn’t lock or unlock, no cable tv — just a blank screen. People arguing non stop at night in the hallway, loud nosies like someone was wrestling or fighting the next room over, no breakfast, no cleaning ladies, pool was dirty — paid way too damn much for this dump. Very very disappointed in the quality we expected — don’t believe the photos online. Our room looked absolutely nothing like those photos they show online — money wasted.

Such a cute property! We had a two story apt-hotel with a private balcony. The location was perfect: within walking distance of the fun spots but nestled away in a quite area. There was a great pizza bistro and tea lounge located in the property.