Holiday Inn Ciudad Del Carmen by IHG
From
Select dates to see prices and availability
From
About this property
Amenities
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Business amenities
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Ciudad del Carmen? This hotel has 118 square feet (11 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).
Dining
Enjoy local and international cuisine at Akalan, a poolside family restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 148 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Location
Located in Ciudad del Carmen, Holiday Inn Ciudad del Carmen by IHG is in the entertainment district, within a 5-minute drive of Church of Our Lady of Fatima and El Zacatal Bridge. This hotel is 1.6 mi (2.6 km) from Laguna de Terminos and 1.7 mi (2.8 km) from University Cultural Center.
What's nearby
Plaza Zentralia Shopping Center(0.6 Miles)
Resurgimiento Stadium(0.7 Miles)
Church of Our Lady of Fatima(1.2 Miles)
Macumba Seafood Market(1.6 Miles)
Laguna de Terminos(1.8 Miles)
El Zacatal Bridge(1.8 Miles)
Church of the Guanal(1.9 Miles)
Nautical Education Center of Campeche(2 Miles)
University Cultural Center(2 Miles)
Our Lady of Carmen Church(2 Miles)
Zaragoza Park(2 Miles)
Victoriano Nieves Cespedes Museum(2.2 Miles)
Norte Beach(2.3 Miles)
Carmen XXI Convention Center(2.5 Miles)
Domo del Mar Convention Center(2.7 Miles)
The preferred airport for Holiday Inn Ciudad del Carmen by IHG is Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.)(0.8 Miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Business centre
Room service
Location
Plaza Zentralia Shopping Center (0.6 Miles)
Resurgimiento Stadium (0.7 Miles)
Church of Our Lady of Fatima (1.2 Miles)
Macumba Seafood Market (1.6 Miles)
Laguna de Terminos (1.8 Miles)
El Zacatal Bridge (1.8 Miles)
Room options
6
Standard Room, 1 King Bed
Room details
Sleeps 2
339 ft²
7
Standard Room, 1 King Bed, Accessible
Room details
Sleeps 2
333 ft²
2
Standard Room, 2 Queen Beds
Room details
Sleeps 2
339 ft²
11
Suite, 1 Bedroom
Room details
Sleeps 2
1565 ft²
4
Premium Room, 2 Queen Beds
Room details
Sleeps 2
5
Standard Room
Room details
Sleeps 2
9
Premium Room, 1 King Bed
Room details
Sleeps 2
1565 ft²
5
Standard Room, 1 King Bed, Pool View
Room details
Sleeps 2
3
Standard Room, 2 Queen Beds, Pool View
Room details
Sleeps 2
5
Suite, 2 Bedrooms
Room details
Sleeps 3
Guest reviews of Holiday Inn Ciudad Del Carmen by IHG
Based on 326 verified reviews
Who stays here?
Business
88%
Couple
2%
Family
7%
Group
1%
What guests think
AI-generated summary based on recent guest reviews
At Holiday Inn Ciudad Del Carmen by IHG, many guests highlight friendly service and a convenient location near the airport and restaurants, while recurring critiques mention aging facilities, inconsistent maintenance and cleanliness, small parking capacity, and occasional elevator problems.
Read moreWas this helpful?
What guests think
At Holiday Inn Ciudad Del Carmen by IHG, many guests highlight friendly service and a convenient location near the airport and restaurants, while recurring critiques mention aging facilities, inconsistent maintenance and cleanliness, small parking capacity, and occasional elevator problems.
Beds are widely described as very comfortable, though several guests found them overly soft. Several reviews mention nighttime or bar noise and even alarms disrupting rest. Dining feedback is split between good quality and service versus pricing, inclusion, and billing inconsistencies. Good for short stays if minor operational quirks are acceptable.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Parking is small and can fill up, and a few guests reported elevator outages. Some enjoyed the pool and on‑site bar; the hotel is pet‑friendly but access is limited to certain areas, and one review praised the gym.
Related guest reviews
Jorge
18 Aug 2023
·
Stayed 2 nights
Alvic Lorena Sanchez
6 May 2023
·
Stayed 2 nights
Cuauhtemoc
12 Aug 2024
·
Stayed 1 night
Adrian
7 Feb 2022
·
Stayed 2 nights
José
21 Dec 2023
·
Stayed 1 night
JOSE FRANCISCO
17 Jul 2025
·
Stayed 1 night
Alexis
24 Nov 2023
·
Stayed 1 night
Mauricio
9 Aug 2024
·
Stayed 1 night
Maria
21 Nov 2023
·
Stayed 1 night
alejandra
12 Aug 2024
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: some found rooms clean, while others reported musty odors, clogged drains, worn linens, and tired finishes, with housekeeping occasionally missing details. Maintenance feels due in places.
Related guest reviews
Bjoern
4 Sept 2022
·
Stayed 1 night
JORGE
17 Apr 2022
·
Stayed 3 nights
Arturo
28 Sept 2025
·
Stayed 1 night
rosaura
9 Aug 2024
·
Stayed 2 nights
CARLOS JACOBO
11 Jun 2024
·
Stayed 1 night
KARLA DENISSE
16 Jan 2022
·
Stayed 1 night
Rodrigo
25 Jun 2025
·
Stayed 1 night
domingo saavedra
26 Dec 2024
·
Stayed 1 night
Lorena
17 Jul 2025
·
Stayed 3 nights
FRANCISCO
8 Dec 2022
·
Stayed 19,328 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are generally comfortable and some are spacious, with reliable Wi‑Fi and many praising the beds and pillows. However, several guests found beds too soft, and some encountered noise from the bar, equipment, or late‑night disturbances.
Related guest reviews
Bjoern
4 Sept 2022
·
Stayed 1 night
Claudia Myrna
4 May 2024
·
Stayed 1 night
Hugo Giovanni
6 Apr 2024
·
Stayed 3 nights
KARLA DENISSE
16 Jan 2022
·
Stayed 1 night
Adrian
7 Feb 2022
·
Stayed 2 nights
VÍCTOR HUGO
2 Apr 2024
·
Stayed 2 nights
Cindy Guadalupe
4 Apr 2024
·
Stayed 3 nights
Paula Jessica Romero
18 Aug 2023
·
Stayed 4 nights
Jose
27 Dec 2022
·
Stayed 19,352 nights
Lorena
11 Aug 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Many guests compliment friendly staff and quick check‑in. Others experienced rude or unhelpful interactions, reservation or access confusion, and billing or policy issues.
Related guest reviews
Jesus Francisco
6 Jan 2024
·
Stayed 1 night
Sofía
21 Mar 2023
·
Stayed 3 nights
chris
19 Jun 2025
·
Stayed 1 night
Thomas
11 Dec 2021
·
Stayed 10 nights
Roselia
28 Aug 2025
·
Stayed 1 night
ma de los angeles
21 Nov 2022
·
Stayed 2 nights
José
20 Jul 2024
·
Stayed 7 nights
Paula Jessica Romero
18 Aug 2023
·
Stayed 4 nights
Alejandra
16 Apr 2025
·
Stayed 2 nights
Juan
23 Jul 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Repeatedly praised for easy access, proximity to the airport, and nearby restaurants and shopping. A few guests found the vehicle entrance congested or confusing.
Related guest reviews
Hugo Giovanni
6 Apr 2024
·
Stayed 3 nights
Teo
30 Nov 2023
·
Stayed 1 night
José Guillermo
7 Feb 2023
·
Stayed 2 nights
Pepe
26 Feb 2024
·
Stayed 1 night
Javier Arturo
18 Feb 2024
·
Stayed 2 nights
Maria
21 Nov 2023
·
Stayed 1 night
David
18 Jan 2023
·
Stayed 1 night
Alejandra
16 Apr 2025
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Food and breakfast quality receive positive mentions, and restaurant staff service is often appreciated. Downsides include higher or inconsistent pricing, confusion about breakfast inclusion, slow or incomplete service, and billing issues.
Related guest reviews
JORGE
17 Apr 2022
·
Stayed 3 nights
JATZIRI
25 Dec 2022
·
Stayed 1 night
Alvic Lorena Sanchez
6 May 2023
·
Stayed 2 nights
Thomas
11 Dec 2021
·
Stayed 10 nights
José Guillermo
7 Feb 2023
·
Stayed 2 nights
KARLA DENISSE
16 Jan 2022
·
Stayed 1 night
Hugo
14 May 2024
·
Stayed 1 night
VÍCTOR HUGO
2 Apr 2024
·
Stayed 2 nights
Paula Jessica Romero
18 Aug 2023
·
Stayed 4 nights
Claudia O
29 Jul 2022
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
José Raúl
21 Jul 2026
·
Stayed 3 nights
Rodrigo
2 Feb 2026
·
Stayed 1 night
chris
19 Jun 2025
·
Stayed 1 night
Daniel
10 Nov 2024
·
Stayed 1 night
Yildra
11 Sept 2024
·
Stayed 1 night
FAQs about Holiday Inn Ciudad Del Carmen by IHG
Is parking available at the hotel?
Parking is available on-site, but guests must contact the property in advance to reserve it. There is also valet parking available. Limited parking is offered, so early arrangements are recommended.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available daily from 6:00 AM to 11:00 AM for a fee of approximately MXN 300 for adults and MXN 150 for children. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults sharing a guestroom.
Does the hotel allow pets?
The hotel allows pets with a maximum fee of MXN 390 per pet, per week. A pet deposit of MXN 390 per week is also required. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in time is at 3:00 PM, and check-out time is at 12:00 PM. Early check-in and late check-out may be available upon request, but additional charges may apply.
Are airport shuttle services available?
Yes, complimentary airport shuttle services are available 24 hours. Guests must contact the property with arrival details before travel to arrange the transfer.
What accessibility features does the hotel offer?
The hotel features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, guests are encouraged to contact the property for specific accessibility needs.
Where is the hotel located in relation to local attractions?
The hotel is located in Ciudad del Carmen's entertainment district, within a 5-minute drive of key attractions such as the Church of Our Lady of Fatima and El Zacatal Bridge. It is approximately 1.2 km from Ciudad Del Carmen International Airport.
Does the hotel have a swimming pool?
Yes, the hotel features an outdoor swimming pool. It is operational seasonally, providing a relaxing space for guests to enjoy.
What are the policies for children staying at the hotel?
Children are welcome at the hotel. The minimum age for children to stay for free is not specified, but typically children under a certain age may stay without charge when sharing a room with adults.
What are the policies regarding extra beds and cribs?
The hotel offers cribs and rollaway beds, but availability may vary. An advance request is required for confirmation, and additional charges may apply for extra beds.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-28: 76.52607924078369USD
- 2026-09-29: 87.46239499557495USD
- 2026-09-30: 101.38069667127228USD
- 2026-10-01: 76.53311200147247USD
- 2026-10-02: 69.77099986691665USD
- 2026-10-03: 70.562090055542USD
- 2026-10-04: 68.57878650344468USD
- 2026-10-05: 76.24304314199067USD
- 2026-10-06: 77.51070042407227USD
- 2026-10-07: 79.51509792237854USD
- 2026-10-08: 80.52081738773346USD
- 2026-10-09: 70.562090055542USD
- 2026-10-10: 71.56780952089692USD
- 2026-10-11: 70.44030882899094USD
- 2026-10-12: 75.61878373821258USD
- 2026-10-13: 79.51509792237854USD
- 2026-10-14: 80.5067518663559USD
- 2026-10-15: 78.52345265011597USD
- 2026-10-16: 70.60472020541383USD
- 2026-10-17: 71.60952480485916USD
- 2026-10-18: 71.5748422815857USD
- 2026-10-19: 75.61878373821258USD
- 2026-10-20: 79.52213068306733USD
- 2026-10-21: 79.51509792237854USD
- 2026-10-22: 80.52081738773346USD
- 2026-10-23: 70.562090055542USD
- 2026-10-24: 76.60767140517426USD
- 2026-10-25: 70.562090055542USD
- 2026-10-26: 72.55243070418548USD
- 2026-10-27: 82.95761260025024USD
- 2026-10-28: 80.6583074256134USD
- 2026-10-29: 79.87396816694641USD
- 2026-10-30: 71.60952480485916USD
- 2026-10-31: 74.14720241130067USD
- 2026-11-01: 77.5985362231064USD
- 2026-11-02: 72.59442781887817USD
- 2026-11-03: 74.61398347462463USD
- 2026-11-04: 71.599574012146USD
- 2026-11-05: 72.58447702616502USD
- 2026-11-06: 77.5985362231064USD
- 2026-11-07: 69.60986639868165USD
- 2026-11-08: 77.5985362231064USD
- 2026-11-09: 80.57315118644715USD
- 2026-11-10: 70.61467099812698USD
- 2026-11-11: 86.7754130787735USD
- 2026-11-12: 78.59339002983856USD
- 2026-11-13: 75.61878373821258USD
- 2026-11-14: 73.69592637400818USD
- 2026-11-15: 71.599574012146USD
- 2026-11-16: 72.59442781887817USD
- 2026-11-17: 68.62496338466264USD
- 2026-11-18: 71.60952480485916USD
- 2026-11-19: 69.60986639868165USD
- 2026-11-20: 68.61501692780686USD
- 2026-11-21: 71.60952480485916USD
- 2026-11-22: 71.60952480485916USD
- 2026-11-23: 69.60986639868165USD
- 2026-11-24: 91.49663280335999USD
- 2026-11-25: 85.69516022486116USD
- 2026-11-26: 72.59442781887817USD
- 2026-11-27: 78.45263075548554USD
- 2026-11-28: 75.08914141442871USD
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Heating is not provided
- Parties and events are allowed on site
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for buffet breakfast: approximately MXN 300 for adults and MXN 150 for children
- Pet deposit: MXN 390 per week
- Pet fee: MXN 390 per pet, per week
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Business centre
Room service
Services
Business centre
Tour desk
Dry cleaning
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
Luggage storage
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
Concierge Services
Parking
Parking
Airport shuttle
Valet parking
Free parking
Parking (Limited)
Parking Onsite
Internet
Free wi-fi
General
Room service
Restaurant
Non-smoking rooms
Packed lunches
Breakfast in the room
Vending machines
Family room
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Activities
Swimming pool
Garden
Billiards
Playground
Pool outdoor
Evening Entertainment
Outdoor Furniture
Pool (Seasonal Outdoor)
Fitness Center (nearby)