Casa Natalia Boutique Hotel
From
$193
/ night
Select dates to see prices and availability
From
$193
/ night
About this property
Treat yourself with massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, con...
Amenities
Treat yourself with massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to the surf and sand is a breeze with the beach shuttle (surcharge).
Business amenities
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Dining
Enjoy international cuisine at Mi Cocina & Baja Oyster, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Local cuisine breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Rooms
Stay in one of 18 guestrooms featuring flat-screen televisions. Your Select Comfort bed comes with Frette Italian sheets. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Location
With a stay at Casa Natalia Boutique Hotel in San José del Cabo (Downtown San Jose del Cabo), you'll be steps from Mission of San Jose and a 3-minute drive from Puerto Los Cabos. This boutique hotel is 2.4 mi (3.9 km) from Puerto Los Cabos Golf Course and 3 mi (4.9 km) from La Playita.
What's nearby
Plaza Mijares(0.1 miles)
Mission of San Jose(0.1 miles)
San Jose del Cabo Art District(0.2 miles)
Enrique Bascón Art Gallery(0.2 miles)
Frank Arnold Art(0.3 miles)
Ida Victoria Gallery(0.3 miles)
Art Walk San Jose Del Cabo(0.3 miles)
Old Town Gallery(0.3 miles)
Ivan Guaderrama Art Gallery(0.3 miles)
Plaza Artesanos(0.4 miles)
San Jose Estuary(0.5 miles)
Parque de los Perros(0.9 miles)
Wirikuta Botanical Cactus Garden(1.1 miles)
Playa Hotelera(1.1 miles)
Puerto Los Cabos(1.4 miles)
The nearest major airport is Los Cabos Intl. Airport (SJD)(14 miles)
Parking
Restaurant
Swimming pool
Room Service
Valet Parking
Tour Desk
Location
Boulevard Mijares 4-A Colonia centro, Centro Histórico San Jose del Cabo, San José del Cabo, Los Cabos, Baja California Sur, Mexico
Plaza Mijares (0.1 miles)
Mission of San Jose (0.1 miles)
San Jose del Cabo Art District (0.2 miles)
Enrique Bascón Art Gallery (0.2 miles)
Frank Arnold Art (0.3 miles)
Ida Victoria Gallery (0.3 miles)
Room options
5
Standard Room, 1 King Bed
Room details
1 King Bed
Sleeps 2
312 ft²
Balcony or PatioSeparate Dining AreaAir ConditioningWi-Fi (Free)Private Bathroom
12
Deluxe Room, 1 King Bed
Room details
1 King Bed
Sleeps 3
430 ft²
Balcony or PatioSeparate Dining AreaAir ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
23
Superior Room, 1 King Bed
Room details
1 King Bed
Sleeps 3
430 ft²
Balcony or PatioSeparate Dining AreaAir ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
9
Suite, 1 Bedroom (Spa)
Room details
1 King Bed
Sleeps 3
753 ft²
Balcony or PatioSeparate Dining AreaAir ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)Outdoor Private Spa TubPrivate Spa Tub
Guest reviews of Casa Natalia Boutique Hotel
9.4
Superb
Based on 924 verified reviews
Who stays here?
Business
2%
Couple
73%
Family
8%
Group
8%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
Travellers highlight Casa Natalia Boutique Hotel Adults Only for its unbeatable plaza location, friendly staff, distinctive spacious rooms, and a well‑liked restaurant and pool, making it a charming, walkable base for exploring San José del Cabo’s artsy center.
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What guests think
Travellers highlight Casa Natalia Boutique Hotel Adults Only for its unbeatable plaza location, friendly staff, distinctive spacious rooms, and a well‑liked restaurant and pool, making it a charming, walkable base for exploring San José del Cabo’s artsy center.
Some rooms experience city, road, or courtyard noise, and there are many stairs with no elevator. Guests report occasional shower issues (lukewarm water or low pressure), patchy in‑room Wi‑Fi, and limited amenities like no coffee maker or fridge. While service is broadly warm and helpful, handling of rare disruptions (such as a power outage) and a few policy or pacing missteps left some guests dissatisfied. Expect a characterful, walkable stay with lively surroundings rather than resort‑style quiet.
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AI-generated summary based on recent guest reviews
Facilities
Attractive courtyard setting with a small pool and hammocks, plus an on-site restaurant/bar and nearby parking. Note there are many stairs and no elevator, which can be challenging for those with mobility issues.
Related guest reviews
8
Vera
Feb 28, 2025
·
Stayed 5 nights
Quaint authentic small hotel in the center of San Jose. Great culinary scene all around. Loved the pool
Quaint authentic small hotel in the center of San Jose. Great culinary scene all around. Loved the pool
8
heidi
Jan 5, 2024
·
Stayed 2 nights
There were many, many stairs with no elevator. Great location for shopping, and dining. The car that the staff called to get us to the airport was 20 minutes late…
There were many, many stairs with no elevator. Great location for shopping, and dining. The car that the staff called to get us to the airport was 20 minutes late…
10
Nadiya
Feb 22, 2025
·
Stayed 2 nights
Lovely ambiance, spacious and functional rooms, quiet (adults only), attentive helpful staff, well located near shops and restaurants. Private parking. Good restaurant (we had breakfasts and lunch). Nice (little) pool. Definitely recommend.
Lovely ambiance, spacious and functional rooms, quiet (adults only), attentive helpful staff, well located near shops and restaurants. Private parking. Good restaurant (we had breakfasts and lunch). Nice (little) pool. Definitely recommend.
10
Carter
Jun 13, 2023
·
Stayed 1 night
Just a note, the room had some debri on the floor throughout the room. The pool has been dirty all day and there is currently a bag of chips floating in the pool for the last couple of hours. All good, but for as slow as it is, it should probably not happen. The woman who checked us in was incredibly nice and accommodating.
Just a note, the room had some debri on the floor throughout the room. The pool has been dirty all day and there is currently a bag of chips floating in the pool for the last couple of hours. All good, but for as slow as it is, it should probably not happen. The woman who checked us in was incredibly nice and accommodating.
10
barbara
Dec 24, 2023
·
Stayed 7 nights
Wonderful boutique hotel. Staff are friendly and welcoming. Rooms are nicely decorated and clean. Purified water available at the bar and in your room each day. Just out the front door is the main plaza. Make sure to attend Thursday night Art walk. Local vendors and artisans selling food, jewelry, and art. Great for one of a kind pieces. Other shops and restaurants line the square. Dining-Be sure to eat at Mara, La Dulce, Garage (lunch), and of course Mi Cochina @ casa Natalia. A couple of things to inform your decision-lots of stairs. Parking is down the hill behind the hotel. Hotel backs up on a busy street and there will be road noise. Seems to quiet down by 10:00 on week nights. Nice to know-we had steak leftover from a meal and Cesar ensured us that the kitchen at Mi Cochina would be able to heat it up for us. German steak and a few vegetables and bought us a feast. Thank you so much. It was delicious the second time around. (We also purchased a nice beet salad to go with the steak.)
Wonderful boutique hotel. Staff are friendly and welcoming. Rooms are nicely decorated and clean. Purified water available at the bar and in your room each day. Just out the front door is the main plaza. Make sure to attend Thursday night Art walk. Local vendors and artisans selling food, jewelry, and art. Great for one of a kind pieces. Other shops and restaurants line the square. Dining-Be sure to eat at Mara, La Dulce, Garage (lunch), and of course Mi Cochina @ casa Natalia. A couple of things to inform your decision-lots of stairs. Parking is down the hill behind the hotel. Hotel backs up on a busy street and there will be road noise. Seems to quiet down by 10:00 on week nights. Nice to know-we had steak leftover from a meal and Cesar ensured us that the kitchen at Mi Cochina would be able to heat it up for us. German steak and a few vegetables and bought us a feast. Thank you so much. It was delicious the second time around. (We also purchased a nice beet salad to go with the steak.)
10
Mark
Nov 26, 2025
·
Stayed 1 night
Parking was close by. Staff very helpful. Would highly recommend this lovely hotel
Parking was close by. Staff very helpful. Would highly recommend this lovely hotel
8
Lauren
Jul 22, 2025
·
Stayed 2 nights
Really cool hotel with a great pool in the patio. The staff was very friendly during check in and at the bar/restaurant. I liked my room, but it had almost no natural light (not their fault). I didn't love that it was a shared balcony with the room next door (it didn't feel super secure as a solo woman traveler). Room was very clean and spacious and had good air conditioning. The first night there was some huge event going on until late into the night with music blasting, which they apologized for and said that it was not normal at all to have the noise. Sure enough, it was really quiet the next night. I would definitely recommend this spot for people who want to interact with San Jose del Cabo instead of being at the beach resorts.
Really cool hotel with a great pool in the patio. The staff was very friendly during check in and at the bar/restaurant. I liked my room, but it had almost no natural light (not their fault). I didn't love that it was a shared balcony with the room next door (it didn't feel super secure as a solo woman traveler). Room was very clean and spacious and had good air conditioning. The first night there was some huge event going on until late into the night with music blasting, which they apologized for and said that it was not normal at all to have the noise. Sure enough, it was really quiet the next night. I would definitely recommend this spot for people who want to interact with San Jose del Cabo instead of being at the beach resorts.
10
Elaine
Dec 25, 2023
·
Stayed 2 nights
Very authentic Mexico feel to the decor. The owner Natalia greets guests extremely warmly by going beyond helpful. She talked us into staying and eating in the restaurant on site and we were blown away! Best food we had in Mexico this trip (2 weeks). Warning that this would not be the place to stay if stairs are an issue. They are everywhere and no elevator. That being said the bell boy was amazing and insisted he take all of our luggage up three flights and smiled and offered info about the area the whole time. Highly recommend if you are looking to stay downtown.
Very authentic Mexico feel to the decor. The owner Natalia greets guests extremely warmly by going beyond helpful. She talked us into staying and eating in the restaurant on site and we were blown away! Best food we had in Mexico this trip (2 weeks). Warning that this would not be the place to stay if stairs are an issue. They are everywhere and no elevator. That being said the bell boy was amazing and insisted he take all of our luggage up three flights and smiled and offered info about the area the whole time. Highly recommend if you are looking to stay downtown.
10
Madelyn
Jun 4, 2025
·
Stayed 3 nights
Casa Natalia is in a perfect location with many restaurants and shops within walking distance. The beach was about a mile away and provided a nice running path to/from the hotel and the avenue by the beach. The pool was small but perfect for our group. The balcony was a lovely spot to relax.
Casa Natalia is in a perfect location with many restaurants and shops within walking distance. The beach was about a mile away and provided a nice running path to/from the hotel and the avenue by the beach. The pool was small but perfect for our group. The balcony was a lovely spot to relax.
10
Eileen
Nov 6, 2025
·
Stayed 3 nights
Room spacious, beautiful. Everything clean and quality. Good temperature control in room. Attractive grounds with pool and hammocks. Excellent on site restaurant. Would return in future.
Room spacious, beautiful. Everything clean and quality. Good temperature control in room. Attractive grounds with pool and hammocks. Excellent on site restaurant. Would return in future.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests found rooms and grounds clean and well kept, but housekeeping can be inconsistent. Reports include missed or minimal service, occasional pests, and some worn or grimy showers or pool debris.
Related guest reviews
10
Joe
Dec 20, 2024
·
Stayed 7 nights
We have been to Mexico now close to 30 times. We normally would have stayed on a beachfront property, but we decided to give a downtown property a try. This is not a large property, however, it is run to a very high degree when it comes to cleanliness and maintenance.
We have been to Mexico now close to 30 times. We normally would have stayed on a beachfront property, but we decided to give a downtown property a try. This is not a large property, however, it is run to a very high degree when it comes to cleanliness and maintenance.
6
Theresa
Jan 12, 2024
·
Stayed 2 nights
Excellent location- steps to great restaurants, art galleries, plaza etc. We had a room on third floor closest to a busy roadway and found it very noisy with traffic, and sirens all night. Could hear music playing until 1am and a rooster started crowing at 4:30. Perhaps lower rooms closer to main area would be quieter. Room needed a good cleaning, seemed tired. Staff were great.
Excellent location- steps to great restaurants, art galleries, plaza etc. We had a room on third floor closest to a busy roadway and found it very noisy with traffic, and sirens all night. Could hear music playing until 1am and a rooster started crowing at 4:30. Perhaps lower rooms closer to main area would be quieter. Room needed a good cleaning, seemed tired. Staff were great.
8
Linda
Mar 15, 2025
·
Stayed 2 nights
This is a beautiful, clean, quiet and safe property in an excellent location to walk to everything. The bed was comfortable, the included breakfast was very nice. The pool is a great spot to relax and soak up some sun. We enjoyed our stay. The down side was lack of hot water in the shower; at best it got slightly warm which was irritating for a high end hotel. As well, we asked for another bottle of water in the room so we wouldn’t have to walk down three flights of stairs to fill the single bottle that was provided in the room, but were told we had to pay for it. Seems a strange thing for an expensive hotel not to accommodate. Bartenders were nice, as were serving staff. Restaurant was good but pricey, but there are lots of other excellent dining choices nearby. Be aware that there are lots of stairs, if you have any mobility issues.
This is a beautiful, clean, quiet and safe property in an excellent location to walk to everything. The bed was comfortable, the included breakfast was very nice. The pool is a great spot to relax and soak up some sun. We enjoyed our stay. The down side was lack of hot water in the shower; at best it got slightly warm which was irritating for a high end hotel. As well, we asked for another bottle of water in the room so we wouldn’t have to walk down three flights of stairs to fill the single bottle that was provided in the room, but were told we had to pay for it. Seems a strange thing for an expensive hotel not to accommodate. Bartenders were nice, as were serving staff. Restaurant was good but pricey, but there are lots of other excellent dining choices nearby. Be aware that there are lots of stairs, if you have any mobility issues.
8
MICHELLE
Feb 1, 2026
·
Stayed 3 nights
CLEAN ROOM, THIRD BED AS REQUESTED, ON THE PLAZA , HAD TO ASK FOR THE ROOM TO BE CLEANED TWO DAYS IN A ROW; DO NOT STAY IN ARBOL DE VIDA ROOM , NEXT TO MAIN ROAD, VERY NOISY AT NIGHT.
CLEAN ROOM, THIRD BED AS REQUESTED, ON THE PLAZA , HAD TO ASK FOR THE ROOM TO BE CLEANED TWO DAYS IN A ROW; DO NOT STAY IN ARBOL DE VIDA ROOM , NEXT TO MAIN ROAD, VERY NOISY AT NIGHT.
6
Kathryn
Oct 29, 2024
·
Stayed 2 nights
Lovely property in an excellent location. So charming and the rooms are nice, spacious. My rating would be higher if I didn’t have ants everywhere in the room. I noticed them when I arrived in my room and was told they would deal with them the next day. I don’t understand why I wasn’t given a different room since the property was not even half full. The wi-fi was terrible. The chicken with chocolate pepper sauce was excellent.
Lovely property in an excellent location. So charming and the rooms are nice, spacious. My rating would be higher if I didn’t have ants everywhere in the room. I noticed them when I arrived in my room and was told they would deal with them the next day. I don’t understand why I wasn’t given a different room since the property was not even half full. The wi-fi was terrible. The chicken with chocolate pepper sauce was excellent.
10
Sarah
May 16, 2025
·
Stayed 6 nights
We loved our stay at Casa Natalia. Everyone who works there is lovely. The location is fantastic. The hotel and rooms are clean, comfortable and nicely decorated. I can't say enough how much we liked staying there. 100% recommend and we would stay there again.
We loved our stay at Casa Natalia. Everyone who works there is lovely. The location is fantastic. The hotel and rooms are clean, comfortable and nicely decorated. I can't say enough how much we liked staying there. 100% recommend and we would stay there again.
8
Kathy
Apr 14, 2025
·
Stayed 1 night
Wonderful stay overall in a great location, but some shortcomings: no phone in the room and hence had to walk to frontdesk with questions about wifi hookup. Second, while room service food was tasty and well served, the calamari and seafood risotto portions were small. Shower was old and a bit grimy. Finally, this boutique hotel is lovely overall, but overpriced considering the flaws I mentioned.
Wonderful stay overall in a great location, but some shortcomings: no phone in the room and hence had to walk to frontdesk with questions about wifi hookup. Second, while room service food was tasty and well served, the calamari and seafood risotto portions were small. Shower was old and a bit grimy. Finally, this boutique hotel is lovely overall, but overpriced considering the flaws I mentioned.
10
Claudia
Nov 19, 2024
·
Stayed 4 nights
Todo fascinante y encantador, lo único que les comento, para mejorar, es que tenía que pedir que me limpiaran el cuarto (y un día no lo limpiaron), si no, no lo hacían, además solo hacían la cama, no trapeaban ni limpiaban lavabo ni nada más... La limpieza es muy importante para mí. Gracias.
Todo fascinante y encantador, lo único que les comento, para mejorar, es que tenía que pedir que me limpiaran el cuarto (y un día no lo limpiaron), si no, no lo hacían, además solo hacían la cama, no trapeaban ni limpiaban lavabo ni nada más... La limpieza es muy importante para mí. Gracias.
10
Eileen
Nov 6, 2025
·
Stayed 3 nights
Room spacious, beautiful. Everything clean and quality. Good temperature control in room. Attractive grounds with pool and hammocks. Excellent on site restaurant. Would return in future.
Room spacious, beautiful. Everything clean and quality. Good temperature control in room. Attractive grounds with pool and hammocks. Excellent on site restaurant. Would return in future.
4
Launa
Sep 6, 2023
·
Stayed 7 nights
Not welcoming upon arrival...at check in we were asked to wait till the man checking us in was done with his conversation with an employee. Dirty dirty dirty first room moved us into another room which they then sanitized. I had welt like bites everywhere from whatever was in sheets, bathroom, shower etc.,.no one is at fault will never go back to that area in Los Cabos again.
Not welcoming upon arrival...at check in we were asked to wait till the man checking us in was done with his conversation with an employee. Dirty dirty dirty first room moved us into another room which they then sanitized. I had welt like bites everywhere from whatever was in sheets, bathroom, shower etc.,.no one is at fault will never go back to that area in Los Cabos again.
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AI-generated summary based on recent guest reviews
Rooms
Spacious, character-filled rooms often with private patios or balconies, but some face the road or courtyard and can be noisy. Wi‑Fi is unreliable in some rooms, in‑room coffee/fridges are typically not provided, and showers sometimes lack hot water or pressure.
Related guest reviews
8
Solamon
Mar 23, 2023
·
Stayed 1 night
Great propriety, beautiful rooms, pool and amenities—just wish it had better wifi. Wi-Fi in the rooms doesn’t work at all.
Great propriety, beautiful rooms, pool and amenities—just wish it had better wifi. Wi-Fi in the rooms doesn’t work at all.
10
Yina
Mar 1, 2024
·
Stayed 10 nights
Casa Natalia is a lovely little place nestled across from a downtown square. You can't beat the location for convenience and everything except the swimmable beaches were within walking distance. The staff Ceasar, Anjelica, Eduardo, Enrique, Diego and so many others made our 10 day stay so relaxing and pleasant and worked so hard to keep the hotel and restaurant neat and tidy and running smoothly. Anjelica in particular was right there to address any requests we had - housekeeping, beach club reservations, taxis, etc., and also to greet us with a warm smile everytime we returned to our room. There were some minor issues but nothing really disruptive for us. Fair warning for others though that the bed we had was very very firm. Thankfully we were ok with it but this may be an issue for anyone who needs more comfort. Also, because it's right "downtown" it is fairly noisy early in the morning and late in the evening (traffic and late night bands). Earplugs work wonders! Another slight disadvantage is that there's no all inclusive and there is no coffee or fridges in the rooms. There is however, wonderful complimentary coffee/tea and drinking water at the bar, so you don't need to buy bottled water unless you prefer (tap water not recommended for drinking). A private patio with table and chairs and a hammock was a really nice feature that we used every morning. Overall, we enjoyed ourselves and would stay again. Thanks everyone at Casa Natalia!
Casa Natalia is a lovely little place nestled across from a downtown square. You can't beat the location for convenience and everything except the swimmable beaches were within walking distance. The staff Ceasar, Anjelica, Eduardo, Enrique, Diego and so many others made our 10 day stay so relaxing and pleasant and worked so hard to keep the hotel and restaurant neat and tidy and running smoothly. Anjelica in particular was right there to address any requests we had - housekeeping, beach club reservations, taxis, etc., and also to greet us with a warm smile everytime we returned to our room. There were some minor issues but nothing really disruptive for us. Fair warning for others though that the bed we had was very very firm. Thankfully we were ok with it but this may be an issue for anyone who needs more comfort. Also, because it's right "downtown" it is fairly noisy early in the morning and late in the evening (traffic and late night bands). Earplugs work wonders! Another slight disadvantage is that there's no all inclusive and there is no coffee or fridges in the rooms. There is however, wonderful complimentary coffee/tea and drinking water at the bar, so you don't need to buy bottled water unless you prefer (tap water not recommended for drinking). A private patio with table and chairs and a hammock was a really nice feature that we used every morning. Overall, we enjoyed ourselves and would stay again. Thanks everyone at Casa Natalia!
10
John
Jan 24, 2023
·
Stayed 14 nights
As an architect, I appreciated the way the space was designed. Our room had tall ceilings and large windows that let in the east light balanced by small trellised windows on the west that let in air yet kept out afternoon heat. Beautifully proportioned with complete privacy, even on the large private exterior area (complete with hammock!). Public areas (dining, pool, oyster bar) were similarly well proportioned, open to the sky and isolated from the city, an oasis of peace. The true joy came from the staff and management. Natalie, Cesar, Ricardo, Angelica, on and on: each and every person there went out of their way to ensure our experience was exceptional.
As an architect, I appreciated the way the space was designed. Our room had tall ceilings and large windows that let in the east light balanced by small trellised windows on the west that let in air yet kept out afternoon heat. Beautifully proportioned with complete privacy, even on the large private exterior area (complete with hammock!). Public areas (dining, pool, oyster bar) were similarly well proportioned, open to the sky and isolated from the city, an oasis of peace. The true joy came from the staff and management. Natalie, Cesar, Ricardo, Angelica, on and on: each and every person there went out of their way to ensure our experience was exceptional.
6
Theresa
Jan 12, 2024
·
Stayed 2 nights
Excellent location- steps to great restaurants, art galleries, plaza etc. We had a room on third floor closest to a busy roadway and found it very noisy with traffic, and sirens all night. Could hear music playing until 1am and a rooster started crowing at 4:30. Perhaps lower rooms closer to main area would be quieter. Room needed a good cleaning, seemed tired. Staff were great.
Excellent location- steps to great restaurants, art galleries, plaza etc. We had a room on third floor closest to a busy roadway and found it very noisy with traffic, and sirens all night. Could hear music playing until 1am and a rooster started crowing at 4:30. Perhaps lower rooms closer to main area would be quieter. Room needed a good cleaning, seemed tired. Staff were great.
8
Laurie
Nov 18, 2023
·
Stayed 2 nights
Lovely hotel for a couple of nights stay. Would have liked a fridge and coffee maker, even though there was free coffee ready at 7:00 am in the bar area. Staff were great. Food and drinks very pricey, but excellent.
Lovely hotel for a couple of nights stay. Would have liked a fridge and coffee maker, even though there was free coffee ready at 7:00 am in the bar area. Staff were great. Food and drinks very pricey, but excellent.
8
MICHELLE
Feb 1, 2026
·
Stayed 3 nights
CLEAN ROOM, THIRD BED AS REQUESTED, ON THE PLAZA , HAD TO ASK FOR THE ROOM TO BE CLEANED TWO DAYS IN A ROW; DO NOT STAY IN ARBOL DE VIDA ROOM , NEXT TO MAIN ROAD, VERY NOISY AT NIGHT.
CLEAN ROOM, THIRD BED AS REQUESTED, ON THE PLAZA , HAD TO ASK FOR THE ROOM TO BE CLEANED TWO DAYS IN A ROW; DO NOT STAY IN ARBOL DE VIDA ROOM , NEXT TO MAIN ROAD, VERY NOISY AT NIGHT.
10
Mary Ross
Dec 1, 2025
·
Stayed 4 nights
Rooms were clean, spacious and uniquely decorated. Pretty Mexican arts and crafts decorated the walls and table spaces.
Rooms were clean, spacious and uniquely decorated. Pretty Mexican arts and crafts decorated the walls and table spaces.
6
Andrew
Aug 19, 2023
·
Stayed 3 nights
The property itself is situated very well at the downtown plaza. The pool was great 4.92ft deep. The biggest issue was sleep quality. The bed in our room was very hard and lumpy on one side. And the traffic noise was terrible. We ended our stay short here due to lack of sleep. There is a bar/club right next to the property that plays loud music until 3am and the rooms do not dampen the sound well. Amazing property, staff, food, massage service was great. Its just very hard to get a good rest here.
The property itself is situated very well at the downtown plaza. The pool was great 4.92ft deep. The biggest issue was sleep quality. The bed in our room was very hard and lumpy on one side. And the traffic noise was terrible. We ended our stay short here due to lack of sleep. There is a bar/club right next to the property that plays loud music until 3am and the rooms do not dampen the sound well. Amazing property, staff, food, massage service was great. Its just very hard to get a good rest here.
8
Lauren
Jul 22, 2025
·
Stayed 2 nights
Really cool hotel with a great pool in the patio. The staff was very friendly during check in and at the bar/restaurant. I liked my room, but it had almost no natural light (not their fault). I didn't love that it was a shared balcony with the room next door (it didn't feel super secure as a solo woman traveler). Room was very clean and spacious and had good air conditioning. The first night there was some huge event going on until late into the night with music blasting, which they apologized for and said that it was not normal at all to have the noise. Sure enough, it was really quiet the next night. I would definitely recommend this spot for people who want to interact with San Jose del Cabo instead of being at the beach resorts.
Really cool hotel with a great pool in the patio. The staff was very friendly during check in and at the bar/restaurant. I liked my room, but it had almost no natural light (not their fault). I didn't love that it was a shared balcony with the room next door (it didn't feel super secure as a solo woman traveler). Room was very clean and spacious and had good air conditioning. The first night there was some huge event going on until late into the night with music blasting, which they apologized for and said that it was not normal at all to have the noise. Sure enough, it was really quiet the next night. I would definitely recommend this spot for people who want to interact with San Jose del Cabo instead of being at the beach resorts.
6
Ursula Gray
Jul 29, 2025
·
Stayed 3 nights
The hotel is nice. The food is terrible. And overpriced Also, the Wi-Fi is horrific if you’re staying in a room that is below the pool be prepared to not be able to do anything. They also should upgrade their TV so that people can use their own Netflix accounts and what not.
The hotel is nice. The food is terrible. And overpriced Also, the Wi-Fi is horrific if you’re staying in a room that is below the pool be prepared to not be able to do anything. They also should upgrade their TV so that people can use their own Netflix accounts and what not.
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AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly, attentive, and welcoming, with thoughtful touches like welcome drinks. A few guests reported slow or uneven responses during issues (e.g., a power outage), occasional policy frustrations, and some rushed restaurant service.
Related guest reviews
10
Brian
Nov 18, 2025
·
Stayed 3 nights
Great location. Staff is/was extremely helpful and friendly
Great location. Staff is/was extremely helpful and friendly
6
Robert
Oct 29, 2025
·
Stayed 2 nights
Beautiful property in an excellent location. Pool very nice. Spacious rooms. Really nice welcome with cold towels and hibiscus agua fresca as we checked in. Showers were poor, took a long time to heat up to barely lukewarm with terrible water pressure. 7am complimentary coffee not available as advertised. Adults only but children are allowed in the restaurant which is in the central courtyard so you can definitely hear them all around the hotel when they are there. Hosts could be a little overbearing. Insisted on speaking English despite my initiating conversation in Spanish. I'm not English, we're in Mexico, that's not a plus for me. For this price, I would probably investigate other options if I went back.
Beautiful property in an excellent location. Pool very nice. Spacious rooms. Really nice welcome with cold towels and hibiscus agua fresca as we checked in. Showers were poor, took a long time to heat up to barely lukewarm with terrible water pressure. 7am complimentary coffee not available as advertised. Adults only but children are allowed in the restaurant which is in the central courtyard so you can definitely hear them all around the hotel when they are there. Hosts could be a little overbearing. Insisted on speaking English despite my initiating conversation in Spanish. I'm not English, we're in Mexico, that's not a plus for me. For this price, I would probably investigate other options if I went back.
6
Todd
May 7, 2023
·
Stayed 4 nights
My wife and I stayed at Casa Natalia for one week in February 2020, just before the world shut down. We returned for four days during May 2023, and sadly found that the hotel we had once greatly enjoyed had changed since COVID. Gone were the delicious breakfasts served to your dining balcony just off your room. Now, $20 USD is the charge for a meager choice between a parfait or eggs, with fruit or orange juice, down at the dining area. Gone were the friendly staff; with a few notable exceptions (the housekeeping staff), most staff we encountered seemed grumpy and impersonal, and often passive aggressive. The grounds were clearly a little neglected (vegetation needs pruned in areas where guests walk, pools of stagnant vegetation-filled water need cleaned before they become mosquito breeding grounds). Coffee was to be ready for guests down at the bar from 7 to 11 a.m. but not once was it truly ready at seven. We were chastised for asking more water from our room when we were actually supposed to take our empty bottles to the bar to have them refilled with filtered water; however, nowhere in the guest instructions provided at check-in were these instructions provided. The pillows on the bed were obviously old: flattened and lumpy. It just wasn’t the great stay we had in 2020. The location is fabulous, and inside the walls of the hotel it is generally quiet and peaceful. We’ve referred friends and relatives to stay at Casa Natalia (and several did) we can sadly no longer do so.
My wife and I stayed at Casa Natalia for one week in February 2020, just before the world shut down. We returned for four days during May 2023, and sadly found that the hotel we had once greatly enjoyed had changed since COVID. Gone were the delicious breakfasts served to your dining balcony just off your room. Now, $20 USD is the charge for a meager choice between a parfait or eggs, with fruit or orange juice, down at the dining area. Gone were the friendly staff; with a few notable exceptions (the housekeeping staff), most staff we encountered seemed grumpy and impersonal, and often passive aggressive. The grounds were clearly a little neglected (vegetation needs pruned in areas where guests walk, pools of stagnant vegetation-filled water need cleaned before they become mosquito breeding grounds). Coffee was to be ready for guests down at the bar from 7 to 11 a.m. but not once was it truly ready at seven. We were chastised for asking more water from our room when we were actually supposed to take our empty bottles to the bar to have them refilled with filtered water; however, nowhere in the guest instructions provided at check-in were these instructions provided. The pillows on the bed were obviously old: flattened and lumpy. It just wasn’t the great stay we had in 2020. The location is fabulous, and inside the walls of the hotel it is generally quiet and peaceful. We’ve referred friends and relatives to stay at Casa Natalia (and several did) we can sadly no longer do so.
8
Elizabeth
Jan 5, 2024
·
Stayed 3 nights
Beautiful property. Great privacy right in the middle of town. Quiet and clean. My only complaint is about service in the restaurant. Food and drink took a long time to arrive, but then servers seemed to be pushing us to leave. Plates were cleared while one of us was still eating, which seems quite rude. This happened at each of the several meals we ate at Mi Cocina, even when the restaurant was nearly empty. I would suggest that the servers be instructed to allow diners a leisurely meal, rather than rushing them out. The food itself was delicious and well-prepared. We just expected to be allowed time to enjoy it.
Beautiful property. Great privacy right in the middle of town. Quiet and clean. My only complaint is about service in the restaurant. Food and drink took a long time to arrive, but then servers seemed to be pushing us to leave. Plates were cleared while one of us was still eating, which seems quite rude. This happened at each of the several meals we ate at Mi Cocina, even when the restaurant was nearly empty. I would suggest that the servers be instructed to allow diners a leisurely meal, rather than rushing them out. The food itself was delicious and well-prepared. We just expected to be allowed time to enjoy it.
6
Lynn
Nov 15, 2024
·
Stayed 1 night
Check in was OK except that they require that they write down your credit card info including the CVV (security number) which I was not at all comfortable with. There is no elevator and because my friend and I have mobility issues we had to wait 2 hours to have our luggage brought to our room and had a similar issue with bringing our luggage down when we checked out. There was no hot water in the shower. Even though they have a placard out front advertising their restaurant, we attempted to order and it was easily an hour before we were finally told that their kitchen isn't open on Sundays. The property is very welcoming and appealing but we won't stay here again given all of the issues mentioned.
Check in was OK except that they require that they write down your credit card info including the CVV (security number) which I was not at all comfortable with. There is no elevator and because my friend and I have mobility issues we had to wait 2 hours to have our luggage brought to our room and had a similar issue with bringing our luggage down when we checked out. There was no hot water in the shower. Even though they have a placard out front advertising their restaurant, we attempted to order and it was easily an hour before we were finally told that their kitchen isn't open on Sundays. The property is very welcoming and appealing but we won't stay here again given all of the issues mentioned.
10
Mark
Nov 26, 2025
·
Stayed 1 night
Parking was close by. Staff very helpful. Would highly recommend this lovely hotel
Parking was close by. Staff very helpful. Would highly recommend this lovely hotel
10
Frances
Oct 15, 2023
·
Stayed 1 night
The hotel is beautiful and the service is wonderful. Parking is a ways away, but Cesar walked to our car where my husband was waiting and drove him to the front of the hotel, unloaded our bags, and then parked the car. He was so kind! I was given a delicious refresco and scented towel while I waited.
The hotel is beautiful and the service is wonderful. Parking is a ways away, but Cesar walked to our car where my husband was waiting and drove him to the front of the hotel, unloaded our bags, and then parked the car. He was so kind! I was given a delicious refresco and scented towel while I waited.
6
Sergio-Stephanie
Sep 17, 2024
·
Stayed 3 nights
Very limited service. Cleaning does not work on Sundays. You have to ask for every service amenity.
Very limited service. Cleaning does not work on Sundays. You have to ask for every service amenity.
2
Araceli
Aug 5, 2025
·
Stayed 4 nights
The day we arrived there was a power outage, not the hotels fault but the way it was handled was awful. We were sitting at the pool for over 5 hours since it was too hot in the room and there was no running water. We were checked in on 1x, there was no other customers at the hotel so not sure why nobody could come update us or just offer some ice water since we were dying in the heat. Also if you have mobility issues, this is not a great hotel for you. My mother has limited mobility and there are stairs everywhere, to the rooms to the pool to the front desk, everywhere! Then my sister in law got locked out of her room and they couldn't get the door open, she had to jump through a window to open it herself because they said they couldn't get a locksmith. After sharing our concerns the manager offered us a single hotel room at another hotel for the night while things were fixed. We originally booked 2 rooms with them, once I pointed that out she offered us 2 rooms. We ended up staying at the other hotel because we didn't want any more stress or tension on our trip. Again there are things that hotels can't control like power outages, but the way you handle it or customer concerns makes a huge difference.
The day we arrived there was a power outage, not the hotels fault but the way it was handled was awful. We were sitting at the pool for over 5 hours since it was too hot in the room and there was no running water. We were checked in on 1x, there was no other customers at the hotel so not sure why nobody could come update us or just offer some ice water since we were dying in the heat. Also if you have mobility issues, this is not a great hotel for you. My mother has limited mobility and there are stairs everywhere, to the rooms to the pool to the front desk, everywhere! Then my sister in law got locked out of her room and they couldn't get the door open, she had to jump through a window to open it herself because they said they couldn't get a locksmith. After sharing our concerns the manager offered us a single hotel room at another hotel for the night while things were fixed. We originally booked 2 rooms with them, once I pointed that out she offered us 2 rooms. We ended up staying at the other hotel because we didn't want any more stress or tension on our trip. Again there are things that hotels can't control like power outages, but the way you handle it or customer concerns makes a huge difference.
10
Carol Lois
Apr 25, 2024
·
Stayed 7 nights
We stayed at Casa Natalia for a week in April. The staff are amazing. I had multiple emails back and forth with Angelica arranging transportation to and from the airport and requesting a specific room. She always answered promptly and she was able to accommodate all the requests I had. The restaurant staff are very friendly and after eating dinner there on the first night greeted us warmly each time we saw them during our stay. The owner is also very welcoming and asked us regularly if there was anything we needed. The location couldn't be better for shops, restaurants, and activities in the square such as the Art Walk on Thursday night. I would highly recommend Casa Natalia.
We stayed at Casa Natalia for a week in April. The staff are amazing. I had multiple emails back and forth with Angelica arranging transportation to and from the airport and requesting a specific room. She always answered promptly and she was able to accommodate all the requests I had. The restaurant staff are very friendly and after eating dinner there on the first night greeted us warmly each time we saw them during our stay. The owner is also very welcoming and asked us regularly if there was anything we needed. The location couldn't be better for shops, restaurants, and activities in the square such as the Art Walk on Thursday night. I would highly recommend Casa Natalia.
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AI-generated summary based on recent guest reviews
Location
Right on the plaza in the arts district with easy walking to restaurants, shops, and the Thursday Art Walk. The central setting can bring city and traffic noise at times, especially in rooms near the road or on weekends.
Related guest reviews
8
Lyndsie
Oct 29, 2023
·
Stayed 2 nights
The hotel and staff were great. Great central location, perfect on a Thursday night for the art walk. I wouldn't stay again over a weekend as it is too loud too late with all the clubs near by playing music late into the night
The hotel and staff were great. Great central location, perfect on a Thursday night for the art walk. I wouldn't stay again over a weekend as it is too loud too late with all the clubs near by playing music late into the night
10
Brian
Nov 18, 2025
·
Stayed 3 nights
Great location. Staff is/was extremely helpful and friendly
Great location. Staff is/was extremely helpful and friendly
8
Dan
May 11, 2025
·
Stayed 4 nights
Convenient location to down town
Convenient location to down town
10
loren
Jul 4, 2025
·
Stayed 1 night
It is a great property for walking around San Jose during the day or night. Very safe.
It is a great property for walking around San Jose during the day or night. Very safe.
10
Karen
May 15, 2024
·
Stayed 6 nights
Casa Natalia was an oasis for us in a busy wedding week. The caring and responsive staff, the quiet "retreat-like" ambiance, the delicious restaurant food, the location on the historic plaza, all added to a wonderful stay. Thank you, Natalia ( who graciously chatted with us one evening) for creating such a lovely place in San Jose del Cabo!
Casa Natalia was an oasis for us in a busy wedding week. The caring and responsive staff, the quiet "retreat-like" ambiance, the delicious restaurant food, the location on the historic plaza, all added to a wonderful stay. Thank you, Natalia ( who graciously chatted with us one evening) for creating such a lovely place in San Jose del Cabo!
10
Monika
Apr 13, 2023
·
Stayed 2 nights
You can't beat the location of Casa Natalia. If you want to be in the heart of San Jose del Cabo, it is the place to be. The staff is lovely, the property and the pool were wonderful, and the Thursday night art-walk was right outside our front door. I would recommend trying the restaurant in the hotel as well - the food was excellent (especially the seafood risotto and the octopus).
You can't beat the location of Casa Natalia. If you want to be in the heart of San Jose del Cabo, it is the place to be. The staff is lovely, the property and the pool were wonderful, and the Thursday night art-walk was right outside our front door. I would recommend trying the restaurant in the hotel as well - the food was excellent (especially the seafood risotto and the octopus).
8
Behnam
Dec 2, 2024
·
Stayed 2 nights
Its location near cultural places
Its location near cultural places
10
Ciaran
May 27, 2025
·
Stayed 4 nights
Stylish, large rooms, nice patio, tastefully decorated, great location right on the Plaza,
Stylish, large rooms, nice patio, tastefully decorated, great location right on the Plaza,
8
Damien
Jul 20, 2025
·
Stayed 4 nights
Casa Natalia is a wonderful boutique hotel nestled in art distric t of San Jose de Cabo. There are a number of wonderful restaurants around and it's ambience is amazing. The surrounding plaza is great for exploring the culture and experience of Cabo.
Casa Natalia is a wonderful boutique hotel nestled in art distric t of San Jose de Cabo. There are a number of wonderful restaurants around and it's ambience is amazing. The surrounding plaza is great for exploring the culture and experience of Cabo.
10
Madelyn
Jun 4, 2025
·
Stayed 3 nights
Casa Natalia is in a perfect location with many restaurants and shops within walking distance. The beach was about a mile away and provided a nice running path to/from the hotel and the avenue by the beach. The pool was small but perfect for our group. The balcony was a lovely spot to relax.
Casa Natalia is in a perfect location with many restaurants and shops within walking distance. The beach was about a mile away and provided a nice running path to/from the hotel and the avenue by the beach. The pool was small but perfect for our group. The balcony was a lovely spot to relax.
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AI-generated summary based on recent guest reviews
Dining
The on-site restaurant earns strong praise for tasty meals and breakfasts, though some find prices high or portions small and note occasional service lapses. Complimentary coffee isn’t always ready at the stated time, and the kitchen may be closed on Sundays.
Related guest reviews
10
patricia
Sep 11, 2025
·
Stayed 7 nights
Loved the central location. The staff made us feel like family. Always friendly and eager to help. Great to have an in house restaurant when we didn't want to leave and go out. You must try the chooxlate chicken!
Loved the central location. The staff made us feel like family. Always friendly and eager to help. Great to have an in house restaurant when we didn't want to leave and go out. You must try the chooxlate chicken!
8
Laurie
Nov 18, 2023
·
Stayed 2 nights
Lovely hotel for a couple of nights stay. Would have liked a fridge and coffee maker, even though there was free coffee ready at 7:00 am in the bar area. Staff were great. Food and drinks very pricey, but excellent.
Lovely hotel for a couple of nights stay. Would have liked a fridge and coffee maker, even though there was free coffee ready at 7:00 am in the bar area. Staff were great. Food and drinks very pricey, but excellent.
6
Robert
Oct 29, 2025
·
Stayed 2 nights
Beautiful property in an excellent location. Pool very nice. Spacious rooms. Really nice welcome with cold towels and hibiscus agua fresca as we checked in. Showers were poor, took a long time to heat up to barely lukewarm with terrible water pressure. 7am complimentary coffee not available as advertised. Adults only but children are allowed in the restaurant which is in the central courtyard so you can definitely hear them all around the hotel when they are there. Hosts could be a little overbearing. Insisted on speaking English despite my initiating conversation in Spanish. I'm not English, we're in Mexico, that's not a plus for me. For this price, I would probably investigate other options if I went back.
Beautiful property in an excellent location. Pool very nice. Spacious rooms. Really nice welcome with cold towels and hibiscus agua fresca as we checked in. Showers were poor, took a long time to heat up to barely lukewarm with terrible water pressure. 7am complimentary coffee not available as advertised. Adults only but children are allowed in the restaurant which is in the central courtyard so you can definitely hear them all around the hotel when they are there. Hosts could be a little overbearing. Insisted on speaking English despite my initiating conversation in Spanish. I'm not English, we're in Mexico, that's not a plus for me. For this price, I would probably investigate other options if I went back.
10
Richard
Feb 22, 2023
·
Stayed 2 nights
Loved our stay at Casa Natalia. The service from Ricardo was always excellent. Our dinner at their restaurant (Mi Cocina?) Was one of the best meals we had in Los Cabo’s We will return!!
Loved our stay at Casa Natalia. The service from Ricardo was always excellent. Our dinner at their restaurant (Mi Cocina?) Was one of the best meals we had in Los Cabo’s We will return!!
8
Elizabeth
Jan 5, 2024
·
Stayed 3 nights
Beautiful property. Great privacy right in the middle of town. Quiet and clean. My only complaint is about service in the restaurant. Food and drink took a long time to arrive, but then servers seemed to be pushing us to leave. Plates were cleared while one of us was still eating, which seems quite rude. This happened at each of the several meals we ate at Mi Cocina, even when the restaurant was nearly empty. I would suggest that the servers be instructed to allow diners a leisurely meal, rather than rushing them out. The food itself was delicious and well-prepared. We just expected to be allowed time to enjoy it.
Beautiful property. Great privacy right in the middle of town. Quiet and clean. My only complaint is about service in the restaurant. Food and drink took a long time to arrive, but then servers seemed to be pushing us to leave. Plates were cleared while one of us was still eating, which seems quite rude. This happened at each of the several meals we ate at Mi Cocina, even when the restaurant was nearly empty. I would suggest that the servers be instructed to allow diners a leisurely meal, rather than rushing them out. The food itself was delicious and well-prepared. We just expected to be allowed time to enjoy it.
6
Lynn
Nov 15, 2024
·
Stayed 1 night
Check in was OK except that they require that they write down your credit card info including the CVV (security number) which I was not at all comfortable with. There is no elevator and because my friend and I have mobility issues we had to wait 2 hours to have our luggage brought to our room and had a similar issue with bringing our luggage down when we checked out. There was no hot water in the shower. Even though they have a placard out front advertising their restaurant, we attempted to order and it was easily an hour before we were finally told that their kitchen isn't open on Sundays. The property is very welcoming and appealing but we won't stay here again given all of the issues mentioned.
Check in was OK except that they require that they write down your credit card info including the CVV (security number) which I was not at all comfortable with. There is no elevator and because my friend and I have mobility issues we had to wait 2 hours to have our luggage brought to our room and had a similar issue with bringing our luggage down when we checked out. There was no hot water in the shower. Even though they have a placard out front advertising their restaurant, we attempted to order and it was easily an hour before we were finally told that their kitchen isn't open on Sundays. The property is very welcoming and appealing but we won't stay here again given all of the issues mentioned.
6
Ursula Gray
Jul 29, 2025
·
Stayed 3 nights
The hotel is nice. The food is terrible. And overpriced Also, the Wi-Fi is horrific if you’re staying in a room that is below the pool be prepared to not be able to do anything. They also should upgrade their TV so that people can use their own Netflix accounts and what not.
The hotel is nice. The food is terrible. And overpriced Also, the Wi-Fi is horrific if you’re staying in a room that is below the pool be prepared to not be able to do anything. They also should upgrade their TV so that people can use their own Netflix accounts and what not.
10
Monika
Apr 13, 2023
·
Stayed 2 nights
You can't beat the location of Casa Natalia. If you want to be in the heart of San Jose del Cabo, it is the place to be. The staff is lovely, the property and the pool were wonderful, and the Thursday night art-walk was right outside our front door. I would recommend trying the restaurant in the hotel as well - the food was excellent (especially the seafood risotto and the octopus).
You can't beat the location of Casa Natalia. If you want to be in the heart of San Jose del Cabo, it is the place to be. The staff is lovely, the property and the pool were wonderful, and the Thursday night art-walk was right outside our front door. I would recommend trying the restaurant in the hotel as well - the food was excellent (especially the seafood risotto and the octopus).
10
Eileen
Nov 6, 2025
·
Stayed 3 nights
Room spacious, beautiful. Everything clean and quality. Good temperature control in room. Attractive grounds with pool and hammocks. Excellent on site restaurant. Would return in future.
Room spacious, beautiful. Everything clean and quality. Good temperature control in room. Attractive grounds with pool and hammocks. Excellent on site restaurant. Would return in future.
10
Eric
Mar 20, 2025
·
Stayed 2 nights
Every thing was of the best, make sure one eats at the restaurant. Morning breakfast was very good as well.
Every thing was of the best, make sure one eats at the restaurant. Morning breakfast was very good as well.
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AI-generated summary based on recent guest reviews
10
Taylor
May 19, 2026
·
Stayed 4 nights
The owner was on-site and it really felt like a “home” when you walked in and were greeted by her and the staff. Everyone was so friendly and accommodating.
The owner was on-site and it really felt like a “home” when you walked in and were greeted by her and the staff. Everyone was so friendly and accommodating.
10
Nicole
May 14, 2026
·
Stayed 3 nights
We loved Casa Natalia. Wonderful staff and it’s an adorable spot. Location is amazing. The restaurant is excellent, but we didn’t eat there much because the town has so many amazing spots within a few minutes walk.
We loved Casa Natalia. Wonderful staff and it’s an adorable spot. Location is amazing. The restaurant is excellent, but we didn’t eat there much because the town has so many amazing spots within a few minutes walk.
2
Lynne
May 14, 2026
·
Stayed 2 nights
The staff called a taxi asked us to pay them for it. We questioned that but they assured us that is what they did. Stood with us vouched for the taxi that came and then at the airport the taxi insisted we pay them and said “no the hotel wouldn’t pay them”?? A scam by hotel?
The staff called a taxi asked us to pay them for it. We questioned that but they assured us that is what they did. Stood with us vouched for the taxi that came and then at the airport the taxi insisted we pay them and said “no the hotel wouldn’t pay them”?? A scam by hotel?
10
Wendy
May 11, 2026
·
Stayed 5 nights
Lovely little boutique hotel in a perfect location. Our room was great, the staff was super friendly, breakfasts were yummy and the pool and patio setting was very relaxing. Almost feels like you're staying at someone's (really nice, art-filled) home!
Lovely little boutique hotel in a perfect location. Our room was great, the staff was super friendly, breakfasts were yummy and the pool and patio setting was very relaxing. Almost feels like you're staying at someone's (really nice, art-filled) home!
10
Willard
May 11, 2026
·
Stayed 3 nights
This was a very quaint stay in the heart of San Jose. It's right within the arts district making every night something interesting and new.
This was a very quaint stay in the heart of San Jose. It's right within the arts district making every night something interesting and new.
FAQs about Casa Natalia Boutique Hotel
Is parking available at the property?
Parking is available on-site, but it is limited. Uncovered self-parking costs USD 15.00 per day, and valet parking is also available for the same fee. Nearby parking is available at a cost of USD 15.00 per day, located 131 feet away and open 24 hours.
What type of breakfast is offered and what are the serving hours?
Local cuisine breakfasts are available daily from 8:00 AM to 11:00 AM for a fee, approximately USD 15 to 25 per person.
Are pets allowed at the property?
Pets are allowed at the property with a fee of USD 50 per pet, per night. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 11:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out are available for a fee of USD 35, subject to availability. Guests should contact the property in advance to arrange these options.
Is there an airport shuttle service available?
A roundtrip airport shuttle service is available for a surcharge of USD 120 per vehicle. Guests must contact the property 24 hours prior to arrival to arrange the transfer.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities. Additional accessibility features include accessible public areas and rooms. Guests are encouraged to inquire about specific needs prior to arrival.
Where is the property located in relation to key landmarks?
The hotel is situated in Downtown San José del Cabo, just steps from the Mission of San Jose and a 3-minute drive from Puerto Los Cabos. Notable nearby attractions include Plaza Mijares (0.1 km), San Jose del Cabo Art District (0.3 km), and the nearest major airport, Los Cabos Intl. Airport, which is 14 km away.
Does the property have a swimming pool?
Yes, the property features an outdoor heated pool, which is accessible 24 hours. It is available seasonally, providing a refreshing option for relaxation.
What are the policies for guests staying with children?
Children under 13 years old are not permitted at this adults-only property.
What are the policies regarding extra beds and cribs?
The property offers connecting/adjoining rooms, which are subject to availability and can be requested. Specific information about extra beds or cribs is not provided, so guests should contact the property directly for any special requests.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-19: 170.3468116241455USD
- 2026-09-20: 170.93973097991943USD
- 2026-09-21: 181.62245592651365USD
- 2026-09-22: 181.62245592651365USD
- 2026-09-23: 170.98973791503906USD
- 2026-09-24: 181.82999784393309USD
- 2026-09-25: 185.43414040985107USD
- 2026-09-26: 181.7858936538696USD
- 2026-09-27: 181.4366508239746USD
- 2026-09-28: 181.676596534729USD
- 2026-09-29: 181.82999784393309USD
- 2026-09-30: 181.676596534729USD
- 2026-10-01: 194.60000000152587USD
- 2026-10-02: 193.81999690704345USD
- 2026-10-03: 190.30679514923094USD
- 2026-10-04: 194.44225483245847USD
- 2026-10-05: 190.30679514923094USD
- 2026-10-06: 193.81999690704345USD
- 2026-10-07: 194.44225483245847USD
- 2026-10-08: 181.82999784393309USD
- 2026-10-09: 190.30679514923094USD
- 2026-10-10: 190.30679514923094USD
- 2026-10-11: 194.44225483245847USD
- 2026-10-12: 190.30679514923094USD
- 2026-10-13: 194.60000000152587USD
- 2026-10-14: 194.60000000152587USD
- 2026-10-15: 194.44225483245847USD
- 2026-10-16: 193.81999690704345USD
- 2026-10-17: 194.43510848236082USD
- 2026-10-18: 194.44225483245847USD
- 2026-10-19: 192.86998774871824USD
- 2026-10-20: 241.43399070892332USD
- 2026-10-21: 233.89560725860593USD
- 2026-10-22: 268.54200582580563USD
- 2026-10-23: 193.81999690704345USD
- 2026-10-24: 234.5449092147827USD
- 2026-10-25: 209.74999947509764USD
- 2026-10-26: 235.14839045562744USD
- 2026-10-27: 194.65286197357176USD
- 2026-10-28: 234.5449092147827USD
- 2026-10-29: 234.5449092147827USD
- 2026-10-30: 231.32999751129148USD
- 2026-10-31: 279.1476097442627USD
- 2026-11-01: 298.589990838623USD
- 2026-11-02: 388.1844125732422USD
- 2026-11-03: 247.7499979812622USD
- 2026-11-04: 260.8399919769287USD
- 2026-11-05: 296.7408026885986USD
- 2026-11-06: 250.85999145660398USD
- 2026-11-07: 282.9168014694214USD
- 2026-11-08: 242.1359969970703USD
- 2026-11-09: 282.9168014694214USD
- 2026-11-10: 242.3986603942871USD
- 2026-11-11: 341.9928226898193USD
- 2026-11-12: NO DATA
- 2026-11-13: 298.0315596282959USD
- 2026-11-14: 335.49626498413085USD
- 2026-11-15: 296.7408026885986USD
- 2026-11-16: 304.447090335083USD
- 2026-11-17: 297.0627037231445USD
- 2026-11-18: 243.15999189758298USD
- 2026-11-19: 280.6505151947021USD
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 10:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- 24-hour pool access
- Guests under 13 years old are not permitted at this adults-only property.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- Fee for local cuisine breakfast: approximately USD 15 to 25 per person
- Airport shuttle fee: USD 120 per vehicle (roundtrip)
- Uncovered self parking fee: USD 15.00 per day
- Uncovered valet parking fee: USD 15.00 per day
- Nearby parking fee: USD 15.00 per day(131 ft away; open 24 hours)
- Pet fee: USD 50 per pet, per night
- Service animals are exempt from fees
- Early check-in fee: USD 35 (subject to availability)
- Late check-in fee: USD 35 for check-in between 10:00 PM and midnight
- Late check-out fee: USD 35 (subject to availability)
- Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Room Service
Valet Parking
Tour Desk
Activities
Swimming pool
Garden
Golf Course (nearby)
Scuba Diving
Windsurfing
Cycling
Fishing
Horse Riding
Hiking
Pool Outdoor
Outdoor heated pool
Live Music
Bicycle Tour Information
Evening Entertainment
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Parking
Parking
Valet Parking
Parking (Limited)
Parking Onsite
Internet
Free Wi-Fi
Services
Tour Desk
Dry Cleaning
Housekeeping
Currency Exchange
Safe-Deposit Box
Bicycle Rental
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
Concierge Services
General
Room Service
Restaurant
Non-Smoking Rooms
Massage
Body Treatments
Facial Treatments
Packed Lunches
Breakfast in the Room
Adults Only
Beach Sun Loungers
Snack Bar/Deli