Name: Oakwood Hotel & Residence Surabaya
Address: Jl. Raya Kertajaya Indah No.79, Manyar Sabrangan, Mulyorejo, Surabaya, Indonesia, Surabaya, East Java, Indonesia
Rating: 9.15

Guest reviews

9.2

Superb

Based on 2,042 verified reviews

Facilities

9.4

Cleanliness

9.6

Service

9.6

10

Dave

Feb 25, 2026

·

Stayed 4 nights

This place is really nice and good for long term stays. It’s one of my favorite places to stay to be honest, even has a washer dryer in the room we stayed in.

10

Sandra

Dec 15, 2025

·

Stayed 1 night

The check-in and check-out process was fast and efficient. The staff were friendly, the rooms were spacious and clean, and the hotel is conveniently located near Galaxy Mall.

6

Fie Ling

Aug 3, 2025

·

Stayed 2 nights

The room is so old and dirty. Location is horrible, it’s hard to get in and out.

10

Dave

Jul 23, 2025

·

Stayed 6 nights

Really nice hotel, good service really nice mall walking distance with lots of excellent food options

10

Phebe

Jul 10, 2025

·

Stayed 4 nights

Great customer service. Rooms were spacious.

Jl. Raya Kertajaya Indah No.79, Manyar Sabrangan, Mulyorejo, Surabaya, Indonesia

Location

With a stay at Oakwood Hotel & Residence Surabaya in Surabaya, you'll be in the business district, within a 10-minute drive of Tunjungan Plaza and Airlangga University. This luxury hotel is 1 mi (1.6 km) from Sepuluh November Institute of Technology and 1.2 mi (1.9 km) from Galaxy Mall.

Galaxy Mall(0.4 miles)

Sepuluh November Institute of Technology(0.7 miles)

Airlangga University(0.9 miles)

Rumah Sakit Umum Daerah Dr. Soetomo(2.4 miles)

Submarine Monument(3.1 miles)

Surabaya Plaza Shopping Mall(3.4 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site. However, parking height restrictions apply.

No pets and no service animals are allowed at this property.

Check-in is from 14:00, and check-out is until 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Yes, airport shuttle services are available for a surcharge of IDR 500,000 per vehicle (one-way). Guests must contact the property with arrival details before travel.

The property has limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details about accessible rooms and bathrooms are not provided.

The property is located in Surabaya's business district, within a 10-minute drive of Tunjungan Plaza and Airlangga University. It is 1 mi from Sepuluh November Institute of Technology and 1.2 mi from Galaxy Mall.

Yes, the property features an indoor pool, which is accessible from 6 AM to 9 PM.

Up to 2 children 12 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Rollaway beds are available for a fee of IDR 350,000 per night. Advance request or confirmation may be required.

Oakwood Hotel & Residence Surabaya

Amenities

Property description

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